How to Fix the Most Common Kodi VPN and Streaming Issues

Updated on: 5 June 2019
Updated on:5 June 2019

Whether you are new to Kodi and need some troubleshooting assistance or perhaps you are seasoned Kodi user looking to get help with fixing common Kodi VPN or Streaming problems as they arise, this article can serve as a guide to help you know what to do if your Kodi VPN or streaming services start to encounter issues.

First of all, allow us to reassure you that many of these issues can be easily and quickly rectified with very little technical knowledge needed at all. So, please read on to learn the quickest way to fix a problem with your Kodi VPN.

If your Kodi VPN has stopped working, you need a solution and fast. Thankfully, all of the seven suggestions we have outlined below are simple; they will also help to improve your overall streaming experience once the issues have been resolved as well.

If you need some guidance on setting up Kodi for a particular device, take a look at this guide to installing Kodi.

Check the Time and Date Settings

Ok, so this one is actually very easy to do, and there are many instances where a VPN will stop working, simply because the present time and date settings are not accurate.

Be sure to disable any automatic settings you might have in place, and check the time and date are correct in the country you are located in. Another point to note here is that your home region is also set correctly too.

Verify the Connection

If your VPN for Kodi has stopped working, you need to always check the connection is good. It sounds simple but checking the connectivity of your chosen device to the internet is a crucial first stage of any Kodi VPN troubleshooting.

Reboot your router or Wi-Fi; this can resolve many connection problems. Another key point to confirm is that you have the Internet connection with your VPN set to disabled. If you do, please follow on for more help with fixes for this issue.

Reboot and Restart your device. *yes, this switch it on and off method does actually work*

Use a different protocol or VPN server

Without going too much into why this happens, servers can occasionally experience issues; they could be overloaded or experiencing a temporary fault.

A good way to test this theory out is to try connecting to different VPN servers. It may well be just a single server or cluster of servers that are causing issues with your VPN with Kodi. If this is the case, then choosing another server in a different location could remedy the issues you are experiencing.

With regard to the changing of the protocols, you can try switching these around to see which protocols are and are not working.

Turn off the Firewall

From time to time, some VPNs can be blocked by antivirus providers or firewalls. An easy way to remedy such an issue is to locate your firewall settings and make sure that your VPN is allowed access to the internet. This is also typically referred to as ‘whitelisting.’

An easy way to check and see if this is the root cause of the issue would be to switch your firewall off and follow through to see if the issue is resolved.

If you believe that your VPN is not being allowed access to the internet and cannot see how or where to whitelist the VPN, you can simply uninstall your antivirus, then reinstall your VPN. Follow this up with installing the antivirus back onto your device, and this should resolve the issue for you.

Most firewalls now make it easy to see how to do this, you can simply search in the FAQ or Support section of your chosen VPN for ‘how to whitelist,’ and they will show you the right path to follow.

Manually change the DNS

With some VPNs, you will find that they automatically alter the DNS settings when they are first installed. However, while there are some that do this automatically, there are others which need you to manually amend the settings yourself.

Your VPN provider will have provided you with the right settings to use. It is always best to follow their guidance on this matter as doing so will optimize your speeds for Kodi and ensure that you can bypass any location-specific blocking.

If you need to manually amend the DNS settings yourself. Follow the steps outlined on the VPN support section in order to change the IP addresses of your DNS servers manually. Any values you input should always be obtained directly from your VPN provider. They should also have a detailed guide on how to change a DNS setting for your individual operating system.

Clear your Cache / Flush DNS

Another tactic that can help you fix the issue is by clearing your cache and flushing the DNS. The reason this is effective is due to the fact that Kodi could still be trying to use values set by your ISP that was picked up by previous sessions. It could be that these DNS settings that were given by the ISP could be causing a conflict with your VPN.

A handy shortcut that works with most of the windows supported browsers such as Firefox, Opera, Chrome, and Edge is Ctrl+Shift+Del. You can also reach the same option by going to your browser settings/options and clear everything from there. However, always make sure that you check the Cache box.

If you want a quick way to the flush the DNS, then you can easily obtain a browser add-on that will enable you to do it in an instant. Otherwise, please follow this path:

Start > All Apps> Accessories


Right-click ‘Start’>Command Prompt (Admin), then type in ‘ipconfig/flushdns’> Enter.

Once the correct action has been taken, you will get confirmation in the form of a notification that states, ‘Windows IP Configuration Successfully Flushed.’

Reinstall the VPN

There will be an inbuilt re-install button within the VPN that you can use to remove the software from the device altogether. There are also many different apps that can help you to do that too, such as Revo Uninstaller.

The reason an app such as Revo is often a better route to take is due to the fact that it will also make a scan of your device and make sure any surplus files are also deleted once the VPN has been uninstalled. This will give you complete certainty that any settings that could be causing you issues will be completely removed as well.

If none of the above options work, then it’s time to contact your VPN provider for their support. You can explain the steps you have taken and let them guide you on how best rectify the issue. If you buy a VPN subscription, this will often come with technical support included and in some cases, a member of the support team can log in to your device using Team Viewer or some other remote-access software to help you fix the issue there and then.

Written by: Elizabeth March

Advanced ITSEC Specialist Based in Cambridge, England, Elizabeth has held notable positions for a range of high-profile vendors and clients in the European IT Security and Communications Sector. As a former IT Trainer, Technical Specialist, and Product Manager; she transitioned into the role of an expert IT Copywriter in 2015. Since then, her works have been published globally, and she continues to help people easily decipher complex technical challenges and make informed decisions about their digital lives.

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