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GDPR Fines Tracker & Statistics

Total Number of GDPR Fines

3094

Total Amount of GDPR Fines

€8,305,812,867

Largest Fine

€1,200,000,000

Meta Platforms, Inc. (Facebook) on May 22 , 2023 - Ireland

Smallest Fine

€28

Unknown on November 18 , 2020 - Hungary

Most Recent GDPR Fines

*Only includes finalised cases

  • DATEORGFINE
  • 10/16/2026MYCONNECTOR PLATFORM SRL€6,000
  • 10/12/2026Plastic Surgery Center Helsinki Oy€20,200
  • 10/07/2026Spitalul Veterinar Tineretului SRL€1,000
  • 10/07/2026Università degli Studi di Teramo€4,000
  • 10/07/2026Federazione Nazionale degli Ordini dei Biologi (FNOB)€2,000

TOP 5 BIGGEST GDPR FINES

*Only includes final & binding fines

  • Meta Platforms, Inc. (Facebook)€1,200,000,000
  • Uber Technologies Inc.€824,990,000
  • Amazon Europe Core S.a.r.l.€746,000,000
  • TikTok Technology Limited€530,000,000
  • Meta Platforms, Inc. (Facebook)€405,000,000

Countries with the most fines

*Only includes finalised cases

  • Spain1049
  • Italy569
  • Romania280
  • Germany179
  • Poland113

Countries with the largest amount of fines

*Only includes final & binding fines

  • Ireland€4,442,253,300
  • Netherlands€1,276,980,500
  • France€893,965,200
  • Luxembourg€746,500,700
  • Italy€365,390,447

All data is from official government sources, such as official reports of national Data Protection Authorities.

*Because not all fines are made public, some might not be presented on this page. Our aim is to offer the most complete list of GDPR fines available anywhere.

Last updated: 29 October 2026.


Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/16/2026

€6,000

MYCONNECTOR PLATFORM SRL

Art. 32 (1) b), (2) GDPR

Failure to implement sufficient measures to ensure information security

Attackers broke into the company's test server, which held real user data rather than dummy records: emails, phone numbers, national ID codes and identity card details. Weak testing safeguards caused and worsened the breach; tests may now use only fictitious data. Fine set at RON 31,451, stated by the authority as the equivalent of €6,000.

Finland

Deputy Data Protection Ombudsman

10/12/2026

€20,200

Plastic Surgery Center Helsinki Oy

Art. 58 (2) c) GDPR, Art. 83 (6) GDPR

Non-compliance with subjects' rights protection safeguards

A private clinic ignored a June 2026 order to give a former patient, who had sought their records since 2016, access by 29 August 2026, claiming they were never treated there despite having told a consumer disputes board otherwise. It later produced only scant notes. The Finnish sanctions board imposed €20,200.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/07/2026

€1,000

Spitalul Veterinar Tineretului SRL

Art. 15 (1), (3) GDPR

Non-compliance with subjects' rights protection safeguards

A veterinary hospital mishandled a client's access request for a recording of a phone call with staff and for CCTV footage showing the client on its premises. It was ordered to supply both, where still available, and to revise its procedures for data subject requests. Fine set at RON 5,242, stated by the authority as the equivalent of €1,000.

Italy

Italian Data Protection Authority (Garante)

10/07/2026

€4,000

Università degli Studi di Teramo

Art. 5 (1) a), c) GDPR, Art. 6 (1) c), e), (2), (3) GDPR

Non-compliance with lawful basis for data processing

The University of Teramo emailed a board-meeting agenda to around a thousand staff, contract lecturers, the evaluation unit and student council, and posted it online where search engines indexed it, naming an employee and the docket number of the labour lawsuit he had filed. The details were blanked after he complained. Fine: €4,000.

Italy

Italian Data Protection Authority (Garante)

10/07/2026

€2,000

Federazione Nazionale degli Ordini dei Biologi (FNOB)

Art. 5 (1) a) GDPR, Art. 6 (1) c), e), (2), (3) GDPR

Non-compliance with lawful basis for data processing

On 21 and 24 July 2025 the national federation of biologists' professional orders sent certified-email messages to numerous members with every recipient's personal address visible, as certified mail offers no blind copy. Though a slip within a closed professional group, it disclosed data with no legal basis. Fine: €2,000.

Italy

Italian Data Protection Authority (Garante)

10/07/2026

€15,000

Agenzia per l'Italia Digitale (AgID)

Art. 5 (1) a), c) GDPR, Art. 6 (1) c), e) GDPR

Non-compliance with lawful basis for data processing

Italy's digital agency AgID left on its transparency portal, until the Garante intervened in 2026, a 2021 list naming 15 candidates admitted to an oral exam together with their scores, wrongly believing it had already dealt with one candidate's removal request. Only final rankings may go online, not interim lists. Fine of €15,000.

Greece

Hellenic Data Protection Authority (HDPA)

10/06/2026

€2,000

Decentralised Administration of the Aegean

Art. 5 (1) a) GDPR, Art. 6 (1) c) GDPR

Non-compliance with lawful basis for data processing

The regional administration posted on the Diavgeia transparency portal 11 refusals of borehole permits naming the engineer who had applied for clients, although such refusals need not be published, and declined to remove the name. The HDPA fined it €2,000, reprimanded it over the erasure request and ordered the decisions taken down.

Norway

Norwegian Supervisory Authority (Datatilsynet)

10/02/2026

€8,493,745

Xandr Inc.

Art. 6 (1) GDPR, Art. 9 (1) GDPR

Non-compliance with lawful basis for data processing

On a Norwegian Consumer Council complaint, the Norwegian DPA found that Xandr, a joint controller in real-time ad bidding, processed Grindr users' ad IDs, IP addresses and Grindr use, revealing sexual orientation, relying on Grindr's invalid consent. Fine of NOK 92,000,000, converted to € at the ECB rate on the decision date.

Finland

Deputy Data Protection Ombudsman

10/02/2026

€33,000

Mindemo Oy (formerly Heltti Oy)

Art. 5 (1) f) GDPR, Art. 25 (1), (2) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

The online booking service of an occupational and mental health provider sent therapy booking details, such as therapy type, Kela-funded bookings and location, along with user identifiers, to Google, Meta and Microsoft tracking tools from April 2024 to May 2025. The Finnish sanctions board added a €33,000 fine to a reprimand.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/02/2026

€5,000

Global Customer Care Services S.R.L.

Art. 32 (1) b), d) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

Hackers breached the company's infrastructure and reached data on many employees, former staff and others: ID documents, bank details, pay, qualifications and residence permits. Security and testing were deficient; access logs must now be kept 30 days. Fine set at RON 26,294, stated by the authority as the equivalent of €5,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

09/25/2026

€5,000

Tip Top Food Industry S.R.L.

Art. 5 (1) c) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

On a complaint, the ANSPDCP found the food producer used staff fingerprints for building access and time recording without a valid Article 9 condition, breaching data minimisation when less intrusive means existed; the system must be replaced. Fine set at RON 26,236, stated by the authority as the equivalent of €5,000.

Spain

Spanish Data Protection Authority (AEPD)

09/23/2026

€2,000

GRUPO MANSERCO, S.L.

Art. 13 GDPR

Information obligation non-compliance

A Grupo Manserco employee complained in February 2025 about newly fitted cameras with microphones, speakers and voice control in their office and a break room. The company said they were dummies meant to deter, but the AEPD found two camera systems in place, neither properly signposted, and staff never told. It imposed €2,000.

Italy

Italian Data Protection Authority (Garante)

09/23/2026

€7,000,000

IQVIA Solutions Italy S.r.l.

Art. 5 (1) a), e), f) GDPR, Art. 5 (2) GDPR, Art. 9 GDPR, Art. 13 GDPR, Art. 25 GDPR, Art. 28 GDPR, Art. 32 (1) b), d) GDPR, Art. 35 GDPR

Non-compliance with lawful basis for data processing

Via a software add-on used by about 800 GPs in a research network, IQVIA built a database on over a million patients, each tracked by a persistent code, for pharma-sponsored studies. The data were not anonymous and IQVIA was controller, yet it had no legal basis, patient notice, retention rules, GP processor contracts or DPIA. €7 million.

Italy

Italian Data Protection Authority (Garante)

09/23/2026

€4,000

Comune di Arvier

Art. 5 (1) a), c) GDPR, Art. 6 (1) c), e), (2), (3) GDPR, Art. 12 (1) GDPR, Art. 13 GDPR, Art. 25 GDPR, Art. 35 GDPR

Non-compliance with lawful basis for data processing

A resident complained that a street camera in Arvier filmed her balconies and windows. The Aosta Valley village's CCTV and number-plate network, running since 2011, lacked a valid legal basis for parking, traffic and waste uses, had too few signs, an intermittent online notice and a merely formal DPIA. €4,000 and an order to review every camera.

Italy

Italian Data Protection Authority (Garante)

09/23/2026

€1,000

Cocontest Italy S.r.l.

Art. 5 (1) a) GDPR, Art. 12 (1) GDPR, Art. 13 GDPR

Information obligation non-compliance

Cocontest Italy, operator of the GoPillar design-contest platform, offered only a generic English-language template as its privacy policy, with no purposes, legal bases, retention or rights details, and ignored a user's access request asking how it had his phone number. Marketing complaints were dropped. Fine: €1,000, plus a reprimand.

Italy

Italian Data Protection Authority (Garante)

09/23/2026

€800

Automania s.r.l.

Art. 5 (1) a) GDPR, Art. 13 GDPR

Information obligation non-compliance

Bari local police found that a CCTV warning sign outside premises of Automania s.r.l. named no controller and gave no retention period, and that no full privacy notice existed. The company blamed underestimating its duties and then replaced the signs and drafted a notice setting 48-hour retention. With no prior breaches, it was fined €800.

Italy

Italian Data Protection Authority (Garante)

09/23/2026

€6,000

Agenzia regionale dei Segretari degli Enti Locali della Valle d'Aosta

Art. 5 (1) a), c) GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

For years the Aosta Valley regional agency for local-authority secretaries kept on its online notice board resolutions about defending and settling labour lawsuits a woman had brought against it, with her name in their titles. It removed them at once when she asked; past press coverage of the dispute was no justification. Fine: €6,000.

Italy

Italian Data Protection Authority (Garante)

09/23/2026

€8,000

Fondazione Rome Technopole

Art. 5 (1) a), c) GDPR, Art. 6 (1) c), e), (2), (3) GDPR

Non-compliance with lawful basis for data processing

The Rome Technopole Foundation posted a spreadsheet of 480 scholarship winners whose hidden columns held home addresses, ID documents, tax codes, emails, grades and IBANs: a working file had been uploaded instead of a trimmed extract. It came down about 12 hours later. Transparency rules allow at most names, ranking and birth date. €8,000.

Sweden

Data Protection Authority of Sweden

09/22/2026

€160,053

Miljödata i Karlskrona AB

Art. 32 (1) GDPR, Art. 83 (4) a) GDPR

Failure to implement sufficient measures to ensure information security

An August 2025 cyberattack on IT provider Miljödata, whose sick-leave and incident services most Swedish municipalities use, leaked data on some 2.2 million people on the darknet. IMY found it did not check new software properly or monitor systems in real time. Fine of SEK 1,800,000, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

09/21/2026

€128,000

AXESOR CONOCER PARA DECIDIR S.A.U.

Art. 6 (1) GDPR, Art. 14 GDPR

Non-compliance with lawful basis for data processing

From 2009 credit-information firm Axesor bought a file on about 1.67 million sole traders from the Chamber of Commerce census, using it to enrich its database, sell marketing lists to 500-900 clients a year and publish profiles with solvency and court data. Census data could not lawfully be reused like this, and Axesor was fined €128,000.

Ireland

Data Protection Authority of Ireland

09/21/2026

€403,000,000

Google Ireland Ltd.

Art. 5 GDPR, Art. 6 GDPR, Art. 12 GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The DPC found that Google's Web & App Activity and Location History settings handled location data unlawfully and unfairly from 2018 to 2020 and kept it too long, that Google could not show Location Accuracy complied, and that users were poorly informed about all three. Fines totalling €403 million and a six-month compliance order followed.

Spain

Spanish Data Protection Authority (AEPD)

09/18/2026

€12,000

CORPORACIÓN DE RADIO Y TELEVISIÓN ESPAÑOLA, S.A. S.M.E.

Art. 25 GDPR

Failure to implement sufficient measures to ensure information security

Public broadcaster RTVE learnt from a newspaper that files job applicants uploaded through the contact module of its outsourced recruitment portal could be opened by anyone with the link. CVs, ID and bank card numbers and certificates of 257 people were exposed. The contractor took the site down; RTVE was fined €12,000 for weak privacy by design.

Spain

Spanish Data Protection Authority (AEPD)

09/17/2026

€7,000

DRSMILE IBERIA, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

DrSmile Iberia offered free orthodontic consultations in December 2021, then billed a patient €1,890, treating a click on its website as a signed contract. The claim went to its payment provider and the patient was put on a credit-default register in 2024. Unable to prove any contract, it had no legal basis for this processing and was fined €7,000.

Spain

Spanish Data Protection Authority (AEPD)

09/17/2026

€400,000

Vodafone España, S.A.U.

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Vodafone España told the AEPD on 23 May 2023 that ransomware had hit its incident-management supplier through a flaw unpatched since January, affecting phone numbers of 486,768 consumers and details of 14,571 business contacts. Despite earlier incidents there, Vodafone had neither audited the supplier nor ensured patching. Fine: €400,000.

Spain

Spanish Data Protection Authority (AEPD)

09/14/2026

€4,800

FEDERACIÓN ESPAÑOLA DE CICLISMO

Art. 5 (1) f) GDPR

Failure to implement sufficient measures to ensure information security

Using a genuine user's stolen login, an attacker exploited a flaw in the Spanish Cycling Federation's systems to read other members' records, with the first suspicious activity in July 2024. Data on 261,965 current and former members, 14,912 of them minors, was exposed, including ID numbers, birth dates, addresses and photos. The fine was €4,800.

Spain

Spanish Data Protection Authority (AEPD)

09/11/2026

€400,000

Vodafone España, S.A.U.

Art. 28 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The firm running Vodafone España's telesales was hit on 5 November 2023, leaving data on 98,509 customers and prospects encrypted and unusable, bank details among them for 2,150. The supplier lacked two-factor authentication, used outdated antivirus and had no valid processing contract in force. Vodafone was fined €400,000.

Spain

Spanish Data Protection Authority (AEPD)

09/11/2026

€500,000

Vodafone España, S.A.U.

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Ransomware struck a contractor maintaining one of Vodafone España's customer platforms on 1 November 2023, entering via a shared maintenance account reachable over VPN with only a weak password and encrypting stored data, with no sign of exfiltration. Vodafone's contract set weak security terms and it never audited the firm. Penalty: €500,000.

Poland

Polish National Personal Data Protection Office (UODO)

09/05/2026

€341

Private individual

Art. 58 (2) d) GDPR, Art. 83 (6) GDPR

Non-cooperation with Data Protection Authority

A homeowner ordered in September 2025 to stop recording the family next door and the street kept filming them and gave footage to police with complaints about them, while assuring the DPA otherwise. Only in March 2026 did he replace rotating cameras with fixed ones. Fine of PLN 1,470, converted to € at the ECB rate on the decision date.

Italy

Italian Data Protection Authority (Garante)

09/03/2026

€5,000

Comune di Aprilia

Art. 5 (1) a), b), c) GDPR, Art. 6 (1) c), e), (2), (3) b) GDPR

Non-compliance with lawful basis for data processing

With Aprilia's council dissolved for mafia infiltration, the commissioners running the town forwarded to a municipal company a certified email from one of its employees asking to meet them about its 'crazy' management, naming him; the company later dismissed him. No legal basis covered sharing his message. €5,000 fine; appeal pending.

Italy

Italian Data Protection Authority (Garante)

09/03/2026

€10,000

Istituto Nazionale di Ricerca Metrologica

Art. 5 (1) a) GDPR, Art. 6 (1) c), (2), (3) GDPR, Art. 12 (1) GDPR, Art. 13 GDPR, Art. 35 GDPR, Art. 88 (1) GDPR

Non-compliance with lawful basis for data processing

Turin's national metrology research institute switched on its new perimeter CCTV for tests in autumn 2025 while staff were at work, with 18 cameras instead of the 10 agreed with unions and with changed angles. Nothing was recorded, but employees were not informed and no DPIA had been carried out beforehand. Fine: €10,000.

Italy

Italian Data Protection Authority (Garante)

09/03/2026

€8,000

Azienda Speciale per la Gestione degli Impianti Sportivi del Comune di Trento

Art. 5 (1) a), e) GDPR, Art. 6 (1) c), e) GDPR, Art. 12 GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

Since 2007 Trento's municipal sports-facilities company had cameras in the changing rooms of the Trento Nord outdoor pool, aimed at lockers to deter theft. The Garante held this disproportionate despite a union agreement, and faulted signs placed only at the entrance, late staff notices and 72-hour retention. Cameras off in May 2026; €8,000.

Italy

Italian Data Protection Authority (Garante)

09/03/2026

€24,000

Friuli Centrale University Health Authority

Art. 5 (1) a), b), c), f) GDPR, Art. 9 GDPR, Art. 25 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

On medical directorate instructions, an employee's health dossier at the Friuli Centrale University Health Authority was opened in 2022 to check her Covid-19 swab for shift planning; three staff not treating her also looked. Other wards' and hospitals' reports were open too, with logging gaps. €24,000; enforcement partly suspended on appeal.

Italy

Italian Data Protection Authority (Garante)

09/03/2026

€5,508,000

Banco Bilbao Vizcaya Argentaria, S.A.

Art. 5 (1) a) GDPR, Art. 12 GDPR, Art. 21 GDPR, Art. 24 GDPR

Non-compliance with subjects' rights protection safeguards

BBVA's Italian branch kept sending in-app marketing to a customer from October 2025 to May 2026 although he had switched it off in the app and twice complained; customer service even told him only emails could be stopped. A sync fault with its CRM was fixed only after the Garante asked. A 2025 ruling against it was taken into account. €5,508,000.

Spain

Spanish Data Protection Authority (AEPD)

09/02/2026

€16,000

BIDA FARMA S.C. ANDALUZA

Art. 5 (1) b) GDPR

Failure to comply with data processing principles

In 2024 litigation, Andalusian cooperative Bida Farma relied on records of its employees' trade union membership, including staff who were not party to the case. Workers had supplied that data only so union dues could be deducted from their pay, so reusing it in court breached purpose limitation and drew a €16,000 fine.

Poland

Polish National Personal Data Protection Office (UODO)

09/01/2026

€7,274

Sole Trader

Art. 58 (1) a), e) GDPR, Art. 83 (5) e) GDPR

Non-cooperation with Data Protection Authority

A sole trader linked to two websites tying named professionals to false practice details and articles wrongly credited to them, without naming the controller, gave incomplete answers and then ignored the DPA's 2026 questions on who runs the sites and on data moved abroad. Fine of PLN 31,507, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

08/28/2026

€160

Private individual

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

Following a dispute, a tenant left a rented flat; the landlord then chased alleged arrears and, after threatening to involve the tenant's employer, sent an email with the tenant's ID number, phone, private email and debt details, accusing them of criminal conduct. The €200 penalty for breaching confidentiality fell to €160 on early payment.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

08/28/2026

€5,000

GEROCOSSEN S.R.L.

Art. 32 (1) b), (2) GDPR

Failure to implement sufficient measures to ensure information security

After the company reported a breach, the authority found an intrusion into its IT infrastructure had exposed people's identification and contact details, as its systems were not adequately secured. It must keep access logs for at least 30 days, with backups. Fine set at RON 26,236.50, stated by the authority as the equivalent of €5,000.

Ireland

Data Protection Authority of Ireland

08/25/2026

€645,000

Health Service Executive (HSE)

Art. 5 (1) e) GDPR, Art. 5 (1) f) GDPR, Art. 32 (1) GDPR, Art. 33 (1) GDPR, Art. 34 (1) GDPR

Failure to implement sufficient measures to ensure information security

After intruders entered two disused psychiatric hospitals, contaminated with asbestos and mould, where patient files were stored, DPC inspections of 12 HSE sites found paper records rotting, damp, disorganised and kept too long. Breaches were reported late and patients not told. Fines of €300,000, €300,000, €30,000 and €15,000 (€645,000 in total).

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

08/21/2026

€824,990,000

Uber Technologies Inc.

Art. 22 GDPR, Art. 13 GDPR, Art. 14 GDPR

Failure to comply with data processing principles

The Dutch AP found that from 2018 to 2022 Uber's software automatically suspended or permanently deactivated drivers' accounts over suspected fraud or low ratings with no human review, cutting off their income, and drivers were poorly informed. The probe followed complaints by 171 French drivers. Fine of €824,990,000; Uber will object.

Spain

Spanish Data Protection Authority (AEPD)

08/19/2026

€2,000

Private individual

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

A website behind a fake parking-ticket scam, which steered drivers to a payment page, displayed an uninvolved person's name, email, ID number and photo. Once the domain had gone offline, the AEPD traced the individual who registered it and fined them €2,000 for using the data with no lawful basis.

Spain

Spanish Data Protection Authority (AEPD)

08/19/2026

€6,000

STAR LIGHT PUERTO BANUS SL

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

After a complaint was lodged about Star Light Puerto Banus, the AEPD sent the company three information requests. Not one was answered, and the result was a €6,000 fine.

Spain

Spanish Data Protection Authority (AEPD)

08/19/2026

€1,200

AD735 Data Media Advertising S.L.

Art. 58 (1) a) GDPR

Non-cooperation with Data Protection Authority

AD735 Data Media Advertising answered the complaints the AEPD forwarded to it, but after securing two extensions it never supplied the information the regulator went on to request. The €2,000 penalty for hindering the investigation was lowered to €1,200 when the company admitted fault and paid at once.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

08/19/2026

€3,000

Poliserv JG (PJG) SRL

Art. 32 (1) b), (2) GDPR

Failure to implement sufficient measures to ensure information security

Phishing gave an attacker the login of an account with administrator rights, through which customers' names were accessed. The company had not tested or evaluated its security measures, and must now regularly check procedures and train staff to spot suspicious emails. Fine set at RON 15,728, stated by the authority as the equivalent of €3,000.

Spain

Spanish Data Protection Authority (AEPD)

08/18/2026

€750,000

Vodafone España, S.A.U.

Art. 5 (1) f) GDPR, Art. 28 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Customer names and email addresses held for Vodafone España's Super Wifi 5 app were exposed when a sub-processor used by the app's operator was attacked; the operator only learnt of it via social media. Vodafone notified the AEPD on 23 November 2023 and was fined €750,000 over the security breach and its handling of processors.

Poland

Polish National Personal Data Protection Office (UODO)

08/18/2026

€6,740

Costalea sp. z o.o.

Art. 58 (2) c) GDPR, Art. 83 (6) GDPR

Non-cooperation with Data Protection Authority

A limited company disregarded a June 2025 order to give a complainant the Article 14 information about her data obtained from other sources. It did not answer the DPA's request for proof of compliance or a formal reminder and also failed to send its financial statements. Fine of PLN 29,112, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

08/17/2026

€10,000

MONUMENTAL FORMA SPORT, S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

Monumental Forma Sport did respond, on 18 October 2024, when the AEPD passed on a complaint about it. After that, however, it ignored several requests for information sent both electronically and by post, and the regulator fined it €10,000.

Norway

Norwegian Supervisory Authority (Datatilsynet)

08/12/2026

€18,745

Lab Pharma AS

Art. 31 GDPR

Non-cooperation with Data Protection Authority

A supplement web shop kept using an influencer's name and photos after her 2016 deal ended and refused to erase them. In the probe its manager disputed the DPA's powers, withheld the contract, threatened staff with police reports and demanded closure. Deletion was ordered. Fine of NOK 205,000, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

08/10/2026

€200,000

XFERA MÓVILES, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

In July 2023 a fraudster took over a customer's mobile line by getting a replacement SIM from Xfera Móviles. The ID card shown to the agent matched the customer's name, ID number and nationality but not birth details or address, and the operator's own manual demanded full checks. Processing without a lawful basis led to a €200,000 fine.

Italy

Italian Data Protection Authority (Garante)

08/06/2026

€2,256

Associazione Culturale "Quadrante Sud"

Art. 5 (1) a) GDPR, Art. 12 (1), (2), (3) GDPR, Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The cultural association publishing the news site Il Dispaccio ignored a woman's 2025 emails asking it to de-index an article linking her to mafia, laundering and fraud, though she was investigated only over a car registration, and never answered the Garante. Its site had no privacy notice or rights contact. Fines totalling €2,256.

Italy

Italian Data Protection Authority (Garante)

08/06/2026

€39,000

La Patria S.p.A.

Art. 12 GDPR, Art. 13 GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

La Patria S.p.A. gave no proper answer to two 2022 requests from an employee facing dismissal for the documents behind the disciplinary charge, treating them as labour-law requests, and never told staff company cars were GPS-tracked; its notices also listed sensitive data it did not process. Fines of €22,000 and €17,000: €39,000.

Italy

Italian Data Protection Authority (Garante)

08/06/2026

€1,000

Leontinoi Società Cooperativa Sociale

Art. 12 (3), (4) GDPR, Art. 15 GDPR, Art. 31 GDPR

Non-compliance with subjects' rights protection safeguards

A social cooperative in Lentini, Sicily, left unanswered a man's November 2024 request for access to his data, including those in a sworn declaration. It also ignored the Garante's invitation to reply to him and the later notice opening proceedings, breaching its duty to cooperate. Fine of €1,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

08/06/2026

€45,000

AMATO BESTSELLER S.R.L

Art. 32 (4) GDPR, Art. 14 GDPR, Art. 5 (1) c) GDPR, Art. 9 GDPR

Failure to comply with data processing principles

Untrained current and former staff could reach many people's health, income and family data; the firm also gave incomplete privacy notices and collected excessive special-category data. Robocalls without consent drew an extra RON 50,000 ePrivacy fine. Fine set at RON 235,395, stated by the authority as the equivalent of €45,000.

Spain

Spanish Data Protection Authority (AEPD)

08/03/2026

€1,200

COFAMA XXI S.L.

Art. 13 GDPR

Information obligation non-compliance

After trouble with a fuel hose, a motorist sought CCTV footage from a petrol station and found its camera sign cited repealed law, named no controller and gave only a phone number. Cofama XXI confirmed it was the controller and promised new signs; the access request had stalled over identity checks. Defective notice to those filmed cost it €1,200.

Spain

Spanish Data Protection Authority (AEPD)

07/31/2026

€30,000

HOY VOY A CONDUCIR, S.L.

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Hackers offered for sale a database holding names, ID numbers and contact details of some 200,000 pupils and staff of driving-school franchise Hoy Voy a Conducir. The company dismissed warnings in May and August 2024 and only spotted the breach in October. Running obsolete, unsupported systems, it was fined €30,000 for inadequate security.

Spain

Spanish Data Protection Authority (AEPD)

07/31/2026

€10,000

MÁS SOL ENERGÍA 15, S.L.

Art. 14 GDPR

Information obligation non-compliance

A sales agent for Más Sol Energía 15 phoned someone by name in November 2024 to sell solar panels, although that person had signed up to an advertising opt-out list. The leads came from databases bought from a supplier, whose lawfulness the company had not properly checked. The AEPD imposed €10,000 for breaching the duty to inform data subjects.

Latvia

Data State Inspectorate (DSI)

07/31/2026

€500

SIA K4K

Art. 31 GDPR, Art. 58 (1) e) GDPR, Art. 83 (5) e) GDPR

Non-cooperation with Data Protection Authority

Acting on a tip-off, the Latvian DPA reviewed a club website's data processing. The operator answered a first letter but then ignored two emailed requests to confirm the corrections required and a registered letter to its legal address, which went uncollected. The failure to supply information led to a €500 fine.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

07/31/2026

€15,000

HOMELUX S.R.L

Art. 32 (1) d), (2) GDPR

Failure to comply with data processing principles

Hackers hit the company's website, whose platform did not match the vendor's official release; weak passwords, unchanged afterwards, helped expose names, addresses, emails and passwords. Cookies set without consent drew a further RON 30,000 ePrivacy fine. Fine set at RON 78,570, stated by the authority as the equivalent of €15,000.

Poland

Polish National Personal Data Protection Office (UODO)

07/29/2026

€3,582

Court bailiff at a district court

Art. 37 (7) GDPR, Art. 38 (6) GDPR, Art. 83 (4) a) GDPR

No data protection officer appointed

A court bailiff served as his own office's data protection officer from 2020 to 2025, a conflict of interest, and never notified the Polish DPA of the appointment. This surfaced after he reported a seizure letter sent to the wrong debtor. Two fines were set. Fine of PLN 15,500, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

07/28/2026

€680,000

FLEXICAR INTERNACIONAL, S.L.

Art. 5 (1) f) GDPR, Art. 13 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Used-car retailer Flexicar reported a cyberattack on 3 June 2024 in which data on vehicle buyers and people who had filled in web forms, including ID numbers, was lost. Security measures recommended to the company in 2022 had never been put in place. The AEPD fined it €680,000 for failings in confidentiality, security and transparency.

Spain

Spanish Data Protection Authority (AEPD)

07/28/2026

€6,000

Private individual

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Four cameras with no signs watched the kitchen, stairs, boiler room and entrance of a shared flat, and two people other than the landlord viewed the footage and messaged tenants about it. The AEPD held that a clause in the tenancy agreement was not valid consent and fined the individual responsible €6,000 for filming without a legal basis.

Greece

Hellenic Data Protection Authority (HDPA)

07/28/2026

€150,000

Hellenic Agency for Local Development and Local Government S.A. (EETAA)

Art. 28 (3) GDPR, Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

As processor for the family ministry's nursery voucher and childminder schemes, EETAA ran an obsolete server with a known, easily exploited flaw, enabling a 2025 ransomware attack on data of about 2.5 million people, and worked without a valid contract. The HDPA fined it €100,000 plus €50,000 (€150,000).

Greece

Hellenic Data Protection Authority (HDPA)

07/28/2026

€200,000

Ministry of Social Cohesion and Family

Art. 5 (1) f) GDPR, Art. 28 (3) GDPR, Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

A March 2025 ransomware attack on outdated servers run by EETAA for the ministry's childcare voucher scheme hit some 700,000 applications covering about 2.5 million people, including children's disability and income data. The ministry never vetted its processor's security and had no valid processing contract. Fines: €150,000 and €50,000 (€200,000).

Spain

Spanish Data Protection Authority (AEPD)

07/24/2026

€4,000

CERRADA, S.L.

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Online bookseller Cerrada sent new users a welcome email showing their login address and password in plain text, defending this in October 2024 as a usability choice. A password-recovery protocol certified by its DPO in August 2025 left the welcome email untouched, so the AEPD found security inadequate under Article 32 and imposed €4,000.

Spain

Spanish Data Protection Authority (AEPD)

07/24/2026

€10,000

UTE GRÚAS SEVILLA

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

UTE Grúas Sevilla, a temporary business joint venture, was investigated by the AEPD after a complaint and left every one of the regulator's communications unanswered. Obstructing the inquiry in this way resulted in a fine of €10,000.

Spain

Spanish Data Protection Authority (AEPD)

07/23/2026

€600

CONSULTORÍAS BARRIANO, S.A.S.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

A representative of Consultorías Barriano signed for two AEPD letters seeking information about a complaint against the firm, but neither ever received a response. That silence towards the supervisory authority was punished with a €600 fine.

Italy

Italian Data Protection Authority (Garante)

07/23/2026

€10,000

Ministry of Education and Merit - Regional School Office for Lombardy

Art. 5 (1) a) GDPR, Art. 6 (1) c), e), (2), (3) GDPR

Non-compliance with lawful basis for data processing

After a school support worker was dismissed on disciplinary grounds, the Ministry's Monza and Brianza district office emailed her name, birth details, job and the sanction to every regional school office in Italy and all local state schools. Blocking her rehiring did not justify so wide a circulation, and no rule allowed it. €10,000 fine.

Italy

Italian Data Protection Authority (Garante)

07/23/2026

€10,000

Bologna University Hospital IRCCS

Art. 5 GDPR, Art. 6 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

Bologna's Sant'Orsola university hospital posted in its transparency section, open to Google indexing, a list of 95 job-centre referrals marked fit or unfit for posts filled from employment-office lists, which can point to disability or hardship. Rules on publishing competition results did not apply; data were later removed. €10,000.

Italy

Italian Data Protection Authority (Garante)

07/23/2026

€6,500

Top Secret Investigazioni e Sicurezza s.r.l.

Art. 5 (1) a), c), e) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

A private investigation and security firm kept two ex-employees' personal work email accounts alive after they left in February 2020, redirecting incoming mail until at least October 2020. Its staff privacy notices dated from 2010-2011 and were never updated for the GDPR. Consent claimed via the exit deal was no defence. Fine: €6,500.

Italy

Italian Data Protection Authority (Garante)

07/23/2026

€9,516,000

TIM S.p.A.

Art. 5 GDPR, Art. 6 GDPR, Art. 7 (1), (2) GDPR, Art. 15 GDPR, Art. 22 GDPR, Art. 24 GDPR, Art. 25 GDPR, Art. 28 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

Inspections with the Finance Police, prompted by complaints including some from a TV show, found rogue call centres spoofing numbers to reach people on the opt-out register, texting a link to a TIM partner's form to fake callback requests, then calling back officially. TIM failed to vet leads, monitor partners or honour objections. €9,516,000.

Italy

Italian Data Protection Authority (Garante)

07/23/2026

€30,000

Emilia Romagna Regional Employment Agency

Art. 5 GDPR, Art. 6 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

Emilia-Romagna's regional employment agency put online, indexed by search engines, a ranking of about 700 jobseekers from job-centre lists for posts at Bologna's university hospital, names in clear. No rule required this, and such lists can hint at disability or low income; anonymised positions would have sufficed. Fine of €30,000.

Italy

Italian Data Protection Authority (Garante)

07/23/2026

€2,000

Ancel Keys Comprehensive School Castelnuovo Cilento

Art. 5 (1) a) GDPR, Art. 6 (1) c), e), (2), (3) GDPR, Art. 9 (1), (2) g), (4) GDPR

Non-compliance with lawful basis for data processing

A comprehensive school in Castelnuovo Cilento excluded a nursery pupil over missing compulsory vaccinations and copied the exclusion letter to the town mayor, wrongly treating him as the local health authority; the mayor then went to the father's workplace to tell him. Vaccination status is health data and no law allowed the disclosure. €2,000.

Italy

Italian Data Protection Authority (Garante)

07/23/2026

€8,000

Municipality of Terralba

Art. 5 (1) a), (2) GDPR, Art. 6 GDPR, Art. 24 GDPR, Art. 25 GDPR, Art. 88 GDPR

Non-compliance with lawful basis for data processing

When its payroll officer was on prolonged sick leave in 2024, Terralba council reset his computer password and opened his work email and files to pay staff salaries. Although it consulted its DPO and tried to warn him, it had no prior policy telling staff such access could happen and made no use of shared folders. Fine: €8,000.

Spain

Spanish Data Protection Authority (AEPD)

07/21/2026

€20,000

NEGOCIOS R&R 2020 S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

Three times the AEPD asked Negocios R&R 2020 for information in a separate investigation, and three times it met with silence. Notice that sanction proceedings had begun eventually had to be published in the official gazette. The case ended with a €20,000 penalty for non-cooperation.

Spain

Spanish Data Protection Authority (AEPD)

07/21/2026

€1,600

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

Over WhatsApp, a former employee asked a restaurant owner for camera recordings and later reported that the unsigned camera covered the entrance and possibly the street. The owner left the AEPD's letters unanswered, then claimed the device was only a dummy and had been removed. A €1,600 fine followed for excessive filming and missing information.

France

French Data Protection Authority (CNIL)

07/21/2026

€300,000

société EXTIA

Art. 12 (3) GDPR, Art. 17 (1) GDPR

Non-compliance with subjects' rights protection safeguards

EXTIA, an IT and engineering consultancy, left 12 erasure requests received in 2024 unprocessed, never told 166 requesters, many of them job candidates, what had happened to their requests and answered 27 others late. Having already been reminded of its duties twice, it was fined €300,000 by the CNIL.

France

French Data Protection Authority (CNIL)

07/21/2026

€500,000

Hôpital privé de la Loire

Art. 32 GDPR, Art. 34 GDPR

Failure to implement sufficient measures to ensure information security

An attacker used one outside user's login to the private hospital's computerised patient record, reachable without VPN or MFA, and over several days extracted data on 524,867 patients and 202,246 trusted contacts, as access was not limited to care teams and nothing flagged the activity. The contacts were never told. The CNIL fined it €500,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

07/17/2026

€100,000

Orange Romania SA

Art. 25 (1) GDPR, Art. 32 (1) b), d), (2), (4) GDPR

Failure to implement sufficient measures to ensure information security

A sync error between linked apps let a customer download other clients' invoices with ID card details, and a ticketing platform exposed online without VPN, MFA or IP limits was hacked, leaking a huge volume of data. Fines: €20,000 and €80,000. Fine set at RON 523,900, stated by the authority as the equivalent of €100,000.

Italy

Italian Data Protection Authority (Garante)

07/14/2026

€700

La Terrazza

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 13 GDPR

Information obligation non-compliance

During a February 2026 inspection, Ravenna local police found that cameras at a business called 'La Terrazza' also filmed nearby private land and the public road, and that its signs named the wrong controller. The owner's claim that the system was idle for maintenance was rejected. Fine of €700, mitigated by later fixes.

Italy

Italian Data Protection Authority (Garante)

07/14/2026

€6,000

Municipality of Rieti

Art. 5 (1) a), c), f), (2) GDPR, Art. 12 (1) GDPR, Art. 24 GDPR, Art. 25 GDPR, Art. 32 GDPR, Art. 34 GDPR

Failure to comply with data processing principles

Rieti city council mistakenly posted a resolution with all its annexes, including a waste-collection contract listing names, tax codes and property details of over 31,000 waste-tax payers; its publishing software attached files by default. A press release echoed by local outlets did not properly inform those affected. Fine: €6,000.

Italy

Italian Data Protection Authority (Garante)

07/14/2026

€120,000

NIER Ingegneria S.p.A. SB

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Bologna consultancy NIER Ingegneria was hit by Black Basta ransomware in October 2024. Attackers probably entered its VPN with credentials leaked online, created a new admin account and later posted stolen staff and trainee data on the dark web. Multi-factor authentication covered only a few accounts and not the VPN. Fine: €120,000.

Spain

Spanish Data Protection Authority (AEPD)

07/10/2026

€3,200

Private individual

Art. 6 (1) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

A homeowner letting the lower floor of their house to holidaymakers ran six security cameras, several covering the rented part, including the garden, jacuzzi and, through a window, the interior. Guests were not properly informed, since the only sign cited repealed legislation. Paying early brought the combined €4,000 penalty down to €3,200.

Spain

Spanish Data Protection Authority (AEPD)

07/09/2026

€90,000

ACVIL APARCAMIENTOS, S.L.U.

Art. 15 GDPR, Art. 18 GDPR

Non-compliance with subjects' rights protection safeguards

In February 2024 a lawyer asked car park operator Acvil Aparcamientos to keep and release CCTV of a collision involving a client's parked car. Replying only in April, past the one-month limit, it said footage went solely to police or judges and was already erased. Deleting it defeated the restriction request; the AEPD fined the operator €90,000.

Greece

Hellenic Data Protection Authority (HDPA)

07/07/2026

€25,000

General Hospital of Thessaloniki G. Gennimatas - Agios Dimitrios

Art. 5 (1) f) GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 32 (1) GDPR, Art. 33 (1) GDPR, Art. 34 (1) GDPR, Art. 37 GDPR

Failure to implement sufficient measures to ensure information security

A Thessaloniki hospital posted a surgery list online in May 2024 with phone numbers left in by mistake; the 235-page file on about 2,820 patients' conditions and operations stayed indexed by Google until late August. It notified the HDPA late, never told patients and had no DPO contacts on its site. Fines total €25,000.

Italy

Italian Data Protection Authority (Garante)

07/03/2026

€2,000

Municipality of Villaputzu

Art. 5 (1) a), c) GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

For a month Villaputzu kept on its online notice board and transparency pages a decision ending a worker's employment after a failed probation. Her name was withheld, but her staff number and the context made her identifiable, and no rule required those details to be published. The decision was taken down promptly. €2,000 fine.

Italy

Italian Data Protection Authority (Garante)

07/03/2026

€2,000

Municipality of San Genesio ed Uniti

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

Replying to an employee's request for clearance to transfer to another public body, a small municipality of about 4,000 residents copied its letter to that body, revealing the trade union affiliation of the employee and of a second person. Its belief that the recipient already knew was no defence. A one-off, negligent disclosure: €2,000.

Italy

Italian Data Protection Authority (Garante)

07/03/2026

€158,000

Character Technologies Inc.

Art. 5 (2) GDPR, Art. 12 (1) GDPR, Art. 13 (1), (2) GDPR, Art. 14 (1), (2) GDPR, Art. 24 (1) GDPR, Art. 25 (2) GDPR, Art. 27 (1) GDPR, Art. 35 (1) GDPR

Failure to comply with data processing principles

Character Technologies, US developer of the Character.AI chatbot launched in Italy in April 2024, gave users incomplete, poorly translated privacy information, did not explain that data was used to pre-train its models, relied on a self-declared age gate minors could bypass, and adopted its DPIA and EU representative late. Fine: €158,000.

Italy

Italian Data Protection Authority (Garante)

07/03/2026

€23,750

Società Editoriale Il Fatto S.p.A.

Art. 5 (1) a), c) GDPR

Non-compliance with lawful basis for data processing

Il Fatto Quotidiano's publisher ran a 2024 article on the May 2021 cable-car disaster naming an operator employee who was only a witness, reporting her hospital admission days after the crash and quoting remarks made in distress. Her identity was not essential to the story; the piece came down only after proceedings began. Fine: €23,750.

Italy

Italian Data Protection Authority (Garante)

07/03/2026

€400,000

Cerved Group S.p.A.

Art. 5 (1) a) GDPR, Art. 12 GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

Cerved Group computed the 'Score Retail Utilities' that two Hera Group retailers combined with Experian's score to accept or reject customers. Answering access requests, it only confirmed whether it held a record, omitting the score, sub-scores tied to age, birthplace and residence, and their logic; revised templates stayed incomplete. €400,000.

Italy

Italian Data Protection Authority (Garante)

07/03/2026

€1,400,000

EstEnergy S.p.A.

Art. 5 (1) a), b), d), e) GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 15 GDPR, Art. 28 GDPR

Failure to comply with data processing principles

Trieste-based EstEnergy refused energy contracts after credit checks run by its parent Hera S.p.A. When a rejected applicant sought his file, it sent the report with the sub-scores deliberately blacked out. It kept scoring data with no time limit, hid arrears sharing with Hera Comm and gave its parent incomplete instructions. €1.4 million.

Italy

Italian Data Protection Authority (Garante)

07/03/2026

€5,800,000

Hera Comm S.p.A.

Art. 5 (1) a), b), d), e) GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 15 GDPR, Art. 28 GDPR

Failure to comply with data processing principles

Hera Comm, the Hera Group's main energy retailer, credit-checked about one million applicants but stored all sub-scores without a retention policy and reused them to refine group rating models. Its access replies concealed the scores and logic, and it swapped arrears data with sister firm EstEnergy without telling customers. Fine: €5.8 million.

Italy

Italian Data Protection Authority (Garante)

07/03/2026

€15,000

University of Pisa

Art. 5 (1) a) GDPR, Art. 6 (1) c), e), (2), (3) GDPR, Art. 25 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A faulty API update on the University of Pisa's exam-booking platform mixed up logged-in users for under an hour, letting students see other students' names and email addresses and cancel their bookings: 137 students and 221 registrations were affected, 156 of them cancelled and later restored. Missing validation checks led to a €15,000 fine.

Italy

Italian Data Protection Authority (Garante)

07/03/2026

€10,000

Giuliano Isontina University Health Authority

Art. 5 (1) a), f) GDPR, Art. 9 GDPR, Art. 25 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

At the Giuliano Isontina University Health Authority, two doctors and two nurses from paediatrics used the dossier's self-declared override to view an adult patient's records and those of three people close to him. Such overrides were routine, about 18% of accesses, and triggered no alerts. €10,000 fine; appeal pending.

Italy

Italian Data Protection Authority (Garante)

07/03/2026

€120,000

Experian Italia S.p.A.

Art. 5 (1) a), c) GDPR, Art. 12 GDPR, Art. 15 GDPR, Art. 25 GDPR

Failure to comply with data processing principles

Experian Italia supplied one of two scores that Hera Group energy retailers combined to vet applicants, some of whom were refused supply. Its access-request replies omitted the score, sub-scores and logic, even for people scored solely by address, and it sent the platform provider sub-scores the calculation did not need. Fine: €120,000.

Latvia

Data State Inspectorate (DSI)

07/02/2026

€1,000

SIA 4YOU MEBELES

Art. 31 GDPR, Art. 58 (1) e) GDPR, Art. 83 (5) e) GDPR

Non-cooperation with Data Protection Authority

During a cookie sweep, a furniture web shop already warned in February 2026 for not answering the Latvian DPA claimed its cookie problems were fixed, but a check showed otherwise. It then ignored two further letters asking it to remedy the gaps and report back, and this repeated failure to provide information cost it €1,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

07/02/2026

€5,000

Banca Transilvania SA

Art. 32 (1), (2), (4) GDPR

Failure to implement sufficient measures to ensure information security

At a third party's request and outside their duties, a bank employee viewed a customer's account statements, including IBAN, balance and transactions. The bank lacked measures to stop staff snooping on client data for personal ends. It has paid. Fine set at RON 26,172, stated by the authority as the equivalent of €5,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

07/01/2026

€11,000

Ascendex Technology SRL

Art. 12 (1), (3) GDPR, Art. 17 (1) GDPR

Non-compliance with subjects' rights protection safeguards

In a cross-border case referred by France's CNIL, the company took about 12 months to erase a French complainant's data, giving no final reply or reason for the delay; other deletion requests took up to 37 months. Staff training was ordered. Fine set at RON 57,839, stated by the authority as the equivalent of €11,000.

Spain

Spanish Data Protection Authority (AEPD)

06/30/2026

€6,000

TBO WORKING SEGURIDAD, S.L.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

A coworking tenant said TBO Working Seguridad, whose administrator was their ex-spouse, used cameras across the premises to gather about 400 images of them and their children for divorce proceedings. The AEPD found staff were watched excessively and footage kept beyond a month. A €10,000 fine fell to €6,000 for early payment and admission.

Spain

Spanish Data Protection Authority (AEPD)

06/19/2026

€900

KAFFA KOFFEE ORGANISATION, S.L.

Art. 58 (2) d) GDPR, Art. 83 (6) GDPR

Non-cooperation with Data Protection Authority

An earlier AEPD ruling had required Kaffa Koffee Organisation to stop exposing recipients' email addresses when writing to groups. The company let that deadline pass and then ignored two reminders, each giving it 10 days, so it was fined €900 for not complying with a corrective order.

Lithuania

Lithuanian Data Protection Authority (VDAI)

06/19/2026

€450,000

InMedica UAB

Art. 24 (1) GDPR, Art. 32 (1) b) GDPR, Art. 5 (1) f) GDPR

Failure to implement sufficient measures to ensure information security

InMedica, a private healthcare provider, had two security incidents: outsiders were able to reach the medical files of 63 patients through a processor, though no copying was found, and an intruder encrypted data in four systems for about 70 minutes without halting services. The Lithuanian DPA judged its safeguards inadequate and fined it €450,000.

Spain

Spanish Data Protection Authority (AEPD)

06/18/2026

€5,000

DISTRIBUTED ENERGY ASSETS, S.L.

Art. 17 GDPR

Non-compliance with subjects' rights protection safeguards

When a solar-panel rental arranged through Distributed Energy Assets was cancelled, the customer emailed the address given in the contract to have their data erased and withdraw consent, but the message bounced because that address did not exist. The company later ignored the AEPD's correspondence too and was fined €5,000.

Italy

Italian Data Protection Authority (Garante)

06/18/2026

€90,000

Acquirente Unico S.p.A.

Art. 12 GDPR, Art. 16 GDPR, Art. 28 GDPR

Non-compliance with subjects' rights protection safeguards

The state-owned operator of Italy's energy-market information system met every request to correct its customer register by referring people to suppliers, leaving errors such as contracts in dead people's names; as processor it also ignored the regulator's instructions. An accuracy charge was dropped. €90,000 fine, under appeal.

Italy

Italian Data Protection Authority (Garante)

06/18/2026

€10,000

Docplanner Italy S.r.l.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Docplanner Italy, processor for outpatient clinics, suffered a ransomware attack on its legacy clinic software. Intruders moved laterally and disabled antivirus unnoticed; the firm used shared admin accounts and had not patched a known firewall flaw. A drive holding data of 26 client facilities was accessed. Fined €10,000.

Italy

Italian Data Protection Authority (Garante)

06/18/2026

€2,075

Edizioni Grandangolo di Giuseppe Castaldo

Art. 5 (1) f), (2) GDPR, Art. 12 (1), (2) GDPR, Art. 13 GDPR, Art. 24 GDPR, Art. 25 GDPR, Art. 32 GDPR, Art. 33 GDPR

Failure to comply with data processing principles

A sole-trader online news publisher in Agrigento ignored a woman's request to remove a 2017 article naming and picturing her as a missing minor. The Garante also found it never notified a hack of its newsroom mailbox holding ID and banking data, had weak security and offered no privacy notice from 2020 until 2026. Fine: €2,075.

Italy

Italian Data Protection Authority (Garante)

06/18/2026

€20,000

Enna Provincial Health Authority

Art. 5 GDPR, Art. 6 GDPR, Art. 10 GDPR, Art. 12 GDPR

Failure to comply with data processing principles

The Enna Provincial Health Authority posted a procurement resolution whose annex revealed a complainant's criminal-proceedings data. After his lawyer objected it blanked the notice-board copy, but the file stayed visible in its website's tenders section until the Garante intervened. Fined €20,000 for unlawful disclosure and failure to erase.

Italy

Italian Data Protection Authority (Garante)

06/18/2026

€6,600

Cosmint S.p.A.

Art. 5 (1) a), c) GDPR, Art. 6 (1) b), c), (2) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

After a temp worker's assignment ended and he postponed several visits, Cosmint cut the padlock on his locker the day before his last appointment, filmed the contents, including intimate items, and threw them away without telling him. It had no locker rules or notice and first ignored the Garante's questions. Fine: €6,600.

Italy

Italian Data Protection Authority (Garante)

06/18/2026

€5,000

Municipality of Vasto

Art. 5 (1) a), c) GDPR, Art. 12 (1) GDPR, Art. 13 GDPR, Art. 35 GDPR

Information obligation non-compliance

A driver fined by Vasto's red-light camera complained of no signs and unmasked images. The Garante found the signs and online notice vague on purposes, retention and rights, the full notice hard to find, other cars left unmasked in his photos and the DPIA done late and incomplete. Fine of €5,000, plus orders to fix notices and DPIA.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/18/2026

€10,000

Altex Romania S.R.L.

Art. 32 (1) b), d), (2) GDPR, Art. 33 (1) GDPR, Art. 34 (1) GDPR

Failure to implement sufficient measures to ensure information security

A flaw in the retailer's mobile app let a customer validating an account see another person's name, invoices and delivery addresses; Altex neither notified the authority nor told that person. Fines: €7,000, €2,000 and €1,000. Fine set at RON 52,086, stated by the authority as the equivalent of €10,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/16/2026

€1,000

Dormeo Home SRL

Art. 6 GDPR, Art. 21 (3) GDPR

Non-compliance with subjects' rights protection safeguards

Although a customer had objected to direct marketing, the company kept phoning them with sales calls, so the use of their number was unlawful. The ANSPDCP also ordered it to respect objections to marketing from now on. Fine set at RON 5,236, stated by the authority as the equivalent of €1,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/15/2026

€2,000

SSG SELECT SOLUTIONS S.R.L

Art. 29 GDPR, Art. 32 (1) b), (2), (4) GDPR

Failure to implement sufficient measures to ensure information security

A security contractor at a Kaufland store let an outsider into the CCTV room, who filmed footage and posted it on social media. As processor, the firm had not ensured staff acted only on instructions and lacked safeguards. The fine has been paid. Fine set at RON 10,200, stated by the authority as the equivalent of €2,000.

Poland

Polish National Personal Data Protection Office (UODO)

06/13/2026

€2,729

Sole trader providing accounting and tax advisory services

Art. 5 (1) f), (2) GDPR, Art. 25 (1) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

An outsider took over a rarely used staff mailbox at a sole trader's accounting and tax practice and sent spam from it; it held clients' and their staff's PESEL, ID, salary and passport data. No risk analysis, logging or testing of email security existed; the fine was halved. Fine of PLN 11,594, converted to € at the ECB rate on the decision date.

Greece

Hellenic Data Protection Authority (HDPA)

06/12/2026

€95,000

Market-In

Art. 5 (1) a), c), (2) GDPR, Art. 12 (1) GDPR, Art. 12 (2) GDPR, Art. 13 GDPR, Art. 15 (1), (3) GDPR, Art. 31 GDPR

Failure to comply with data processing principles

Security guards at Market In turned its cameras to photograph a complainant's car and number plate after an incident outside the premises and handed prints to prosecutors, with no information given. The company evaded the access request and took over a year to answer the HDPA. Fines of €50,000, €20,000, €20,000 and €5,000 total €95,000.

Greece

Hellenic Data Protection Authority (HDPA)

06/12/2026

€65,000

MEDE S.A.

Art. 5 (1) a), b), (2) GDPR, Art. 12 (1), (2) GDPR, Art. 13 (1), (3) GDPR, Art. 15 (1), (3) GDPR, Art. 37 GDPR

Failure to comply with data processing principles

An exhibition centre operator used CCTV stills of a complainant in court proceedings, a purpose its camera signs never mentioned, answered the person's access request only partly after demanding needless clarifications, and had not notified its DPO's details to the HDPA. Four fines totalling €65,000 (three of €20,000 and one of €5,000).

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/12/2026

€5,000

Compania Națională Poșta Română

Art. 32 (1) b), (2), (4) GDPR

Failure to implement sufficient measures to ensure information security

As processor for the Constanța social assistance directorate, the national postal company lost or destroyed letters holding recipients' tax, financial, criminal and social inquiry data, having failed to ensure staff handled mail only as instructed. Fine set at RON 26,026, stated by the authority as the equivalent of €5,000.

Italy

Italian Data Protection Authority (Garante)

06/11/2026

€4,500

Lecce Local Health Authority

Art. 5 (1) f), (2) GDPR, Art. 29 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A health police probe at the urology ward of a Lecce hospital found patient files in a trolley left open because its key was missing, staff never formally authorised or given written instructions, none of the 44 staff trained, and an outsider let in to work alongside them by a doctor. Fine: €4,500.

Italy

Italian Data Protection Authority (Garante)

06/11/2026

€15,300

Green Partner S.r.l.s.

Art. 5 GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 12 GDPR, Art. 15 to 22 GDPR, Art. 28 GDPR

Failure to comply with data processing principles

A door-to-door sales agency for Sorgenia called and e-mailed a lawyer whose number was on the opt-out register, then dismissed his access request as a scam. Its claim of a misdialled number did not hold up, and it had used a sub-agent without the supplier's written authorisation. As processor, it was fined €15,300.

Italy

Italian Data Protection Authority (Garante)

06/11/2026

€1,000

Pietro d'Abano State Vocational School

Art. 5 (1) a) GDPR, Art. 6 (1) c), e), (2), (3) GDPR

Non-compliance with lawful basis for data processing

A teacher at a hotel and catering school in Abano Terme posted a critical note about a pupil's unprepared remedial work in the class agenda of the e-register, forgetting to limit who could see it, so classmates and their parents could read it for several days. The school, as controller, was fined €1,000.

Ireland

Data Protection Authority of Ireland

06/11/2026

€300,000

Health Service Executive (Midlands Regional Hospital Tullamore)

Art. 5 (1) f) GDPR, Art. 28 GDPR, Art. 30 GDPR, Art. 32 (1) GDPR, Art. 34 GDPR

Failure to implement sufficient measures to ensure information security

A ransomware attack detected in November 2018 encrypted the laboratory system at Midlands Regional Hospital Tullamore, affecting data on about 84,000 people. The DPC found the HSE's security inadequate, its processor contracts and records deficient and breach notices incomplete; it reprimanded the HSE, ordered fixes and imposed €300,000.

Greece

Hellenic Data Protection Authority (HDPA)

06/05/2026

€10,000

PIRAEUS BANK S.A.

Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

Asked by a customer how an energy supplier's direct debits on the customer's account had been set up, Piraeus Bank said it was only an intermediary and disclosed nothing. The HDPA held the bank is a controller for that payment data and fined it €10,000 for refusing access, adding a reprimand for not checking the disputed mandates.

Greece

Hellenic Data Protection Authority (HDPA)

06/05/2026

€100,000

Thessaloniki–Thessaly Gas Supply Company S.A.

Art. 5 (1) d) GDPR, Art. 12 (1), (3) GDPR, Art. 15 (1) GDPR, Art. 28 (1) GDPR

Non-compliance with subjects' rights protection safeguards

A customer who signed only one of three direct-debit mandates found all three energy bills debited. Zenith admitted its sales agent's slip yet kept the wrong data, answered an access request after five months without saying the form and call recording were gone, and never checked the agent. Fines: €25,000, €25,000 and €50,000, total €100,000.

Lithuania

Lithuanian Data Protection Authority (VDAI)

06/05/2026

€1,153

Physician

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR, Art. 9 (2) GDPR

Non-compliance with lawful basis for data processing

A physician logged into her employer's patient records system outside working hours without permission and looked up the files of 1,231 patients, using their details to tell them she was moving to another clinic and to invite them to follow her there. The Lithuanian DPA fined her €1,153.

Latvia

Data State Inspectorate (DSI)

06/04/2026

€600

SIA MCS Timber

Art. 31 GDPR, Art. 58 (1) e) GDPR, Art. 83 (5) e) GDPR

Non-cooperation with Data Protection Authority

After a complaint that the company had not dealt with a data subject's July 2025 access request, the Latvian DPA twice asked it, via its official e-address in January and March 2026, for information; it answered neither request and skipped the hearing. That non-cooperation alone led to a €600 fine.

Spain

Spanish Data Protection Authority (AEPD)

06/03/2026

€450

DINOLIN, S.A.

Art. 58 (2) c) GDPR, Art. 83 (6) GDPR

Non-cooperation with Data Protection Authority

After DINOLIN ignored an erasure request, the AEPD upheld the data subject's complaint and in May 2024 told the company either to grant the request or to refuse it properly. The company rejected delivery of that decision and had still not complied by January 2025. Disregarding the authority's order earned it a €450 fine.

Greece

Hellenic Data Protection Authority (HDPA)

06/02/2026

€20,000

CQS S.A. Customer-Centric Services

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A call centre working for DEI removed opted-out numbers from calling lists by hand, which the HDPA found error-prone and poorly documented (Art. 32, €20,000), ordering automated checks with an audit trail. Satisfaction-survey calls that turned into sales offers drew a separate €40,000 penalty under Greek ePrivacy law.

Greece

Hellenic Data Protection Authority (HDPA)

06/02/2026

€80,000

PRELUDE GROUP E.E.

Art. 28 GDPR, Art. 29 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Hired by DEI to sign up new energy customers by phone, the partnership passed calling to an undeclared subcontractor without the controller's written approval (Arts. 28-29, €30,000) and used outdated manual file exchange, so opt-out checks could not be documented (Art. 32, €50,000). Total fine €80,000.

Greece

Hellenic Data Protection Authority (HDPA)

06/02/2026

€90,000

Ypiresia 800 Teleperformance Single Member S.A.

Art. 5 (1) a), b), d), e) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Calling on behalf of power supplier DEI, this processor's encoding error during list conversion let numbers on the national do-not-call register through (Art. 32, €50,000). It also ran myRewards Miles calls under a privacy policy unclear on purposes, legal bases and retention (Art. 5, €40,000). The HDPA imposed €90,000 in total.

Greece

Hellenic Data Protection Authority (HDPA)

06/02/2026

€45,000

MEDIATEL Telephone Information Services S.A.

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

One of four call centres phoning customers for electricity supplier DEI, MEDIATEL refreshed its opt-out list only by a daily file sync, leaving a window for unwanted calls, which the HDPA held breached Art. 32 (€45,000). Its information calls also slid into sales pitches, drawing a separate €55,000 under Greek ePrivacy law.

Greece

Hellenic Data Protection Authority (HDPA)

06/02/2026

€320,000

Public Power Corporation S.A. (DEI)

Art. 5 (1) a), b), d), e) GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

After 12 complaints about calls made for the power utility by four call centres, the HDPA found weak oversight of processors, fragmented opt-out lists lacking an audit trail (Art. 32, €190,000) and a vague myRewards Miles privacy policy (Art. 5, €130,000), totalling €320,000. A further €230,000 was imposed under Greek ePrivacy law.

Poland

Polish National Personal Data Protection Office (UODO)

06/02/2026

€23,616

Minister of Justice

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Ministry of Justice officials misused access to judges' confidential personnel files, including health and political data, leaking details to journalists and others for a smear campaign against judges opposing the reforms. The minister lacked safeguards and access oversight. Fine of PLN 100,000, converted to € at the ECB rate on the decision date.

Norway

Norwegian Supervisory Authority (Datatilsynet)

06/01/2026

€1,853,826

Elkjøp Nordic AS and Elkjøp Norge AS

Art. 5 (1) a), (2) GDPR, Art. 6 (1), (4) GDPR, Art. 12 (3) GDPR

Non-compliance with lawful basis for data processing

Elkjøp's customer club relied on invalid consent, some members being children; club data was reused for 'customer match' ad targeting without a lawful basis, offline-conversion tracking was not justified, and correction requests got automatic deadline extensions. Fine of NOK 20,000,000, converted to € at the ECB rate on the decision date.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

05/29/2026

€70,683

Blikk Kft.

Art. 6 (1) f) GDPR, Art. 9 (1) GDPR, Art. 12 (4) GDPR

Non-compliance with lawful basis for data processing

Blikk's site covered a transgender person's pension lawsuit, publishing their current and former first names, initials, a face-masked photo and gender reassignment details without legal basis, and ignored erasure requests. Its legal successor must pay. Fine of HUF 25,000,000, converted to € at the ECB rate on the decision date.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

05/29/2026

€12,000

Unicredit Bank SA

Art. 32 (1) b), (2), (4) GDPR, Art. 33 (1) GDPR

Failure to implement sufficient measures to ensure information security

Reminding customers of expiring home insurance, the bank mishandled a file and sent many notices to the wrong people, revealing names, addresses, property values and mortgage status; it also reported the breach late (€10,000 and €2,000 fines). Fine set at RON 62,724, stated by the authority as the equivalent of €12,000.

Italy

Italian Data Protection Authority (Garante)

05/28/2026

€700

Italian Red Cross

Art. 5 (1) c), f) GDPR, Art. 9 GDPR

Failure to comply with data processing principles

At a Red Cross facility in Florence, a patient who told ward staff she had HIV and HCV then received meal trays with a slip stating her conditions, her name on one, so kitchen staff were told without need. The Red Cross also ignored a request for information. Penalties of €500 and €200 make €700.

Italy

Italian Data Protection Authority (Garante)

05/28/2026

€3,000

Autonomous Region of Sardinia

Art. 5 (1) a) GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

Answering a former employee's request for access to documents, a department of the Sardinian regional government also sent the reply, with her performance appraisal attached, to the certified e-mail of the body she had just joined. Marking it confidential did not make this disclosure to a third party lawful. Fine: €3,000.

Italy

Italian Data Protection Authority (Garante)

05/28/2026

€6,000

Municipality of Sciacca

Art. 5 (1) a), c) GDPR, Art. 6 (1) c), e) GDPR

Non-compliance with lawful basis for data processing

Sciacca published on its website a managerial act recording a former employee's voluntary resignation and payment in lieu of notice, with his name in the title, and a link kept it reachable long after the 15-day notice-board period. No law required publishing it, and a previous similar breach weighed against the town. Fine: €6,000.

Italy

Italian Data Protection Authority (Garante)

05/28/2026

€700

Rosetta Trastevere s.r.l.s.

Art. 5 (1) a) GDPR, Art. 13 GDPR

Information obligation non-compliance

Officers visiting a 26-square-metre artisan bakery in Rome's Trastevere found a working camera system with no notice to customers or staff. The company, which had applied for Labour Inspectorate approval and cited financial hardship, put signs up straight after the visit. That cooperation kept the penalty to €700.

Italy

Italian Data Protection Authority (Garante)

05/28/2026

€1,400

Ristorante Carlo Menta s.r.l.

Art. 5 (1) a) GDPR, Art. 13 GDPR

Information obligation non-compliance

Police checking a Trastevere restaurant found seven CCTV cameras covering its dining rooms and outside area with no warning signs. The owner said a window sticker had been hidden by a linen cupboard moved for cleaning, but the Garante relied on the police report and held that one sticker would not have sufficed anyway. Fine: €1,400.

Italy

Italian Data Protection Authority (Garante)

05/28/2026

€6,000

Liguria Health Protection Authority

Art. 5 (1) a), b), c) GDPR, Art. 6 GDPR, Art. 25 GDPR, Art. 35 GDPR, Art. 88 GDPR

Non-compliance with lawful basis for data processing

Liguria's regional health agency tracked its cars by GPS every 60 seconds, in effect monitoring drivers all shift, without a prior DPIA, and after an anonymous tip used one driver's location history in disciplinary action. Data gathered so disproportionately could not lawfully be reused that way. Readings are now every 15 minutes. Fine: €6,000.

Italy

Italian Data Protection Authority (Garante)

05/28/2026

€3,930

Action Fit s.r.l.

Art. 6 (1) a) GDPR, Art. 12 GDPR, Art. 21 (2) GDPR

Failure to comply with data processing principles

A former member of a Milan gym kept getting promotional e-mails, at least six, though he had never consented, and both the unsubscribe links and a formal objection by certified e-mail were ignored. The company also left the Garante's request for information unanswered. Penalties of €2,050 and €1,880 make €3,930, plus orders to honour his objection.

Spain

Spanish Data Protection Authority (AEPD)

05/26/2026

€500

Private individual

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

A YouTuber criticising a court's refusal of someone else's gender-identity change showed a photo of the complainant in the video, captioned and marked with an arrow. Using IP data supplied by Google, the AEPD identified the uploader and found no legal basis for the publication; it imposed €500, noting the clip was still online in March 2026.

Spain

Spanish Data Protection Authority (AEPD)

05/26/2026

€6,000

VERSON RIOJA, S.L.

Art. 58 (1) a) GDPR

Non-cooperation with Data Protection Authority

Complaints about Verson Rioja led the AEPD to open an inquiry. The company took delivery of the regulator's follow-up questions but left them unanswered, in breach of its duty under Article 58(1) GDPR to provide information on request. Penalty: €6,000.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

05/26/2026

€140,706

Mediaworks Hungary Zrt.

Art. 6 (1) GDPR, Art. 9 (1) GDPR

Non-compliance with lawful basis for data processing

Origo, Magyar Nemzet and Ripost, Mediaworks news sites, linked to or named an anonymously made map exposing Tisza party supporters' names, addresses, phone numbers and political views. NAIH found intentional breaches of Articles 6 and 9 and banned republication. Fine of HUF 50,000,000, converted to € at the ECB rate on the decision date.

France

French Data Protection Authority (CNIL)

05/26/2026

€5,000,000

IQVIA OPERATIONS FRANCE

Art. 14 GDPR, Art. 25 GDPR

Failure to comply with data processing principles

IQVIA ran two CNIL-authorised health data warehouses fed by some 14,000 pharmacies and thousands of doctors. The CNIL found the data only pseudonymised and the authorisations breached: no regular log review, no MFA on one warehouse, inaccurate patient notices, no working objection process and uninformed pharmacy customers. Fine: €5 million.

Poland

Polish National Personal Data Protection Office (UODO)

05/25/2026

€2,952

Land-surveying office

Art. 28 (3) c), f) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

As processor for a district governor, a land-surveying office let staff take unencrypted laptops off-site despite listing theft outside the office as a risk; one holding clients' identity and land register data was stolen from a car boot. The governor was fined separately. Fine of PLN 12,500, converted to € at the ECB rate on the decision date.

Poland

Polish National Personal Data Protection Office (UODO)

05/25/2026

€4,959

District Governor of Lubartów

Art. 5 (1) f) GDPR, Art. 5 (2) GDPR, Art. 25 (1) GDPR, Art. 28 (1) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

A land-surveying office's laptop used in work for a district governor (starosta) was stolen from a car in 2023; its unencrypted drive held names, PESEL and ID numbers and land register data. The governor had no risk analysis for laptops and had not vetted the processor. Fine of PLN 21,000, converted to € at the ECB rate on the decision date.

Poland

Polish National Personal Data Protection Office (UODO)

05/22/2026

€6,297

Private individual

Art. 58 (2) d) GDPR, Art. 83 (6) GDPR

Non-cooperation with Data Protection Authority

A private individual whose home CCTV covered a public road and neighbouring plots ignored an October 2025 order to stop filming the neighbours; after police removed the cameras he put them back up, and he left the DPA's letters and a formal reminder unanswered. Fine of PLN 26,711, converted to € at the ECB rate on the decision date.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

05/20/2026

€1,384

General practitioner's practice (company)

Art. 5 (2) GDPR, Art. 6 (1) GDPR, Art. 9 (2) GDPR, Art. 12 (2) GDPR

Failure to implement sufficient measures to ensure information security

A town GP's practice viewed a former patient's records in the national e-health system 47 times in 19 months after the patient switched doctor, with no legal basis, blaming an unproven software fault, and ignored the patient's access request, now due within 30 days. Fine of HUF 500,000, converted to € at the ECB rate on the decision date.

Poland

Polish National Personal Data Protection Office (UODO)

05/19/2026

€7,942

Social welfare centre

Art. 5 (1) f) GDPR, Art. 5 (2) GDPR, Art. 25 (1) GDPR, Art. 32 (1), (2) GDPR, Art. 33 (1) GDPR, Art. 34 (1) GDPR, Art. 83 (4) a) GDPR, Art. 83 (5) a) GDPR

Failure to implement sufficient measures to ensure information security

A municipal welfare centre's employee put a list of residents in COVID-19 quarantine, with health data, on a private server indexed by a search engine. The centre lacked safeguards, never reported the breach or told those affected, and must notify them; three fines were set. Fine of PLN 33,700, converted to € at the ECB rate on the decision date.

Poland

Polish National Personal Data Protection Office (UODO)

05/18/2026

€2,375

Civic Association

Art. 58 (1) a), e) GDPR, Art. 83 (5) e) GDPR

Non-cooperation with Data Protection Authority

Polling-station staff in the 2025 presidential election reportedly checked voters holding away-from-home certificates via an organisation's unauthorised app. The organisation ignored two Polish DPA requests for information, even when resent after a phone call. Fine of PLN 10,082, converted to € at the ECB rate on the decision date.

Italy

Italian Data Protection Authority (Garante)

05/14/2026

€1,800

Municipality of Mirabella Imbaccari

Art. 5 (1) a), c) GDPR, Art. 6 (1) c), e), (2), (3) b) GDPR, Art. 37 (1) a), (7) GDPR

Non-compliance with lawful basis for data processing

Mirabella Imbaccari kept council resolutions online that named a resident, or gave her initials, as party to a building-violation dispute with the town, and ignored her request to fix it. It had also not appointed a new DPO or updated the contact details lodged with the Garante. Separate penalties of €1,200 and €600 add up to €1,800.

Italy

Italian Data Protection Authority (Garante)

05/14/2026

€15,000

Azienda Ospedaliera dei Colli (Monaldi-Cotugno-CTO)

Art. 5 (1) a), b), c), e), f), (2) GDPR, Art. 9 GDPR, Art. 13 GDPR, Art. 25 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

An inspection at a Naples hospital group found that its electronic health dossier let doctors search any past patient across all wards and logged edits but not views. The patient notice was inaccurate and silent on retention, and no consent was sought to add earlier records. Prompt fixes were credited and the fine set at €15,000.

Italy

Italian Data Protection Authority (Garante)

05/14/2026

€100,000

Energia Sostenibile S.r.l.

Art. 5 GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 15 GDPR, Art. 24 GDPR, Art. 28 GDPR

Failure to comply with data processing principles

Almost 50 people reported calls steering them into Energia Sostenibile supply deals, with agents inventing bonuses, tariff changes or faults or posing as rival firms; most were on the opt-out register. The supplier disowned the calls but never vetted or monitored its agents, used a flawed web form and botched an access request. Fine: €100,000.

Italy

Italian Data Protection Authority (Garante)

05/14/2026

€30,000

Vortika s.r.l.

Art. 5 (1) a) GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 37 GDPR

Information obligation non-compliance

Vortika took over a five-site dental clinic chain by leasing the business from a company in liquidation, acquiring its patient records, but never told former patients. Its later notice wrongly cited consent as the basis for treatment, and no DPO was named despite large-scale health processing. Fines of €20,000 and €10,000 total €30,000.

Italy

Italian Data Protection Authority (Garante)

05/14/2026

€43,000

Lidl Italia S.r.l.

Art. 5 (1) a) GDPR, Art. 12 (2), (3) GDPR, Art. 15 (1) GDPR, Art. 18 (1) c) GDPR

Non-compliance with subjects' rights protection safeguards

After a row with staff at its Arco store ended with police being called, a customer asked Lidl Italia within hours, and twice more, for the CCTV footage and for it to be kept. Lidl insisted on its own form, let the images be deleted, replied by registered post instead of e-mail and omitted the right to complain. Fine: €43,000.

Italy

Italian Data Protection Authority (Garante)

05/14/2026

€8,000

Municipality of Ventasso

Art. 5 GDPR, Art. 6 GDPR, Art. 9 GDPR

Failure to comply with data processing principles

Ventasso published online the list of twelve candidates admitted to the written test for a job reserved for disabled workers, indirectly revealing their health status, and the file stayed reachable by link long afterwards. Blaming the mountain union that ran the selection did not help: as employer the municipality was controller. Fine: €8,000.

Italy

Italian Data Protection Authority (Garante)

05/14/2026

€180,000

Emirates

Art. 5 (1) a), e) GDPR, Art. 12 GDPR, Art. 13 GDPR

Information obligation non-compliance

A passenger with reduced mobility objected to Emirates making her fill in its MEDIF medical form. After consulting the civil aviation authority ENAC, the Garante accepted that the health data could be collected, but found the information on the form unclear and seven-year retention excessive. Fine: €180,000, plus orders to trim form and storage.

Italy

Italian Data Protection Authority (Garante)

05/14/2026

€1,000

FeGi M&A Services s.r.l.

Art. 5 (1) a) GDPR, Art. 14 GDPR

Failure to comply with data processing principles

A newly formed M&A advisory firm with one employee pulled about 700 phone numbers and 400 e-mail addresses through the Lusha plug-in for LinkedIn and cold-called a man whose number was not public. It had neither consent nor any notice to the people contacted and sent no defence. Fine of €1,000, plus a ban on using and an order to erase the data.

Italy

Italian Data Protection Authority (Garante)

05/14/2026

€1,500

Sole Trader

Art. 5 (1) a) GDPR, Art. 14 GDPR

Failure to comply with data processing principles

A sole trader selling B2B lead generation bought 2,500 business contacts from Apollo.io for $224 and e-mailed them adverts on a legitimate-interest basis, never checking the data's origin or securing the consent Italian law requires for e-mail marketing. The €1,500 fine covers the missing consent; the sketchy footer notice drew a reprimand.

Italy

Italian Data Protection Authority (Garante)

05/14/2026

€1,000

Danta di Cadore Hunting Reserve

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 13 GDPR

Information obligation non-compliance

An alpine hunting reserve set camera traps beside salt licks in remote woodland to study wildlife but put up no signs. One trap captured a man, and the footage was later used in criminal proceedings against him. Even incidental filming of people requires notice, so the reserve, which has since removed the traps, was fined €1,000.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

05/12/2026

€41,990

Operator of an online marketplace

Art. 5 (1) a) GDPR, Art. 12 (1) GDPR, Art. 13 (1) a), c), d), e), f) GDPR, Art. 13 (2) a), b), c), d), e), f) GDPR

Information obligation non-compliance

Examining a busy webshop and marketplace, NAIH found overlapping, contradictory privacy notices across the site, terms, prize draws and blog, outdated legal references, unclear roles for marketplace sellers and a notice threatening fees for rights requests (2020-2025). Fine of HUF 15,000,000, converted to € at the ECB rate on the decision date.

Belgium

Belgian Data Protection Authority (APD)

05/12/2026

€120,000

Isabel SA

Art. 5 (1) a), c) GDPR, Art. 12 (1) GDPR, Art. 13 GDPR, Art. 15 (1) GDPR, Art. 25 (2) GDPR

Non-compliance with subjects' rights protection safeguards

Isabel SA, which runs an identity authentication app, gave users a privacy notice that did not reflect the data it actually gathered, collected more data than its purposes required, handled a user's rights request poorly and wrongly presented itself as a processor rather than a controller. The Belgian DPA fined it €120,000.

Belgium

Belgian Data Protection Authority (APD)

05/12/2026

€86,000

Société Wallonne des Eaux

Art. 5 (1) a) GDPR, Art. 12 (1), (2) GDPR, Art. 13 GDPR, Art. 28 (3) GDPR

Non-compliance with lawful basis for data processing

Wallonia's water utility recorded and listened to phone calls for quality checks and staff training without properly informing callers or letting them object in time between 2018 and 2022, and used an evaluation provider for almost five years without a processing contract. Fines of €85,000 and €1,000 (€86,000) plus reprimands; an appeal is pending.

Belgium

Belgian Data Protection Authority (APD)

05/12/2026

€176,947

Technology Company

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR, Art. 12 GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

A Belgian tech company kept a departed freelance consultant's work mailbox running for months after she left in May 2023 and did not properly answer her access request. The Belgian DPA ordered access, deletion and better exit procedures and imposed fines of €160,860.55 and €16,086.06 (€176,946.61 in total). An appeal has been lodged.

Belgium

Belgian Data Protection Authority (APD)

05/08/2026

€4,920

Law Firm

Art. 5 (1) a) GDPR, Art. 12 (2), (4) GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

A law firm never told a former client how it used her data and had no privacy notice. When she sought data on herself and her minor daughter, it replied only in part and then demanded €135, calling the requests excessive. The Belgian DPA ordered it to grant access and imposed fines of €2,520 and €2,400, totalling €4,920.

United Kingdom

Information Commissioner (ICO)

05/07/2026

€1,115,496

South Staffordshire Plc and South Staffordshire Water Plc

Art. 5 (1) f) GDPR, Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

A September 2020 phishing email let attackers into the water group's network; from May 2022 they moved through it, later leaking 4.1 TB with data on about 633,887 people online. Only about 5% of systems were monitored. Admissions and early settlement cut £1,606,500 by 40%. Fine of GBP 963,900, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

05/04/2026

€600

EUROPEAN ENERGY TRADE S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

Delivery records showed that European Energy Trade had collected the requests for information the AEPD sent during an earlier inquiry, yet the company never replied to any of them. For this failure to cooperate with the supervisory authority it was fined €600.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

04/30/2026

€27,409

Operator of an online shop for alcoholic beverages

Art. 5 (1) a) GDPR, Art. 5 (2) GDPR, Art. 12 (1) GDPR, Art. 13 (1) a), c), e) GDPR, Art. 13 (2) a), b), c), d), e) GDPR

Information obligation non-compliance

An unannounced NAIH check of a drinks webshop found no usable privacy notice: the link was dead (a 404 page in 2022), older versions were a short generic text, and the terms cited pre-GDPR law. The operator must publish a compliant notice within 30 days. Fine of HUF 10,000,000, converted to € at the ECB rate on the decision date.

Ireland

Data Protection Authority of Ireland

04/30/2026

€277,500

Permanent TSB plc

Art. 5 (1) f) GDPR, Art. 32 (1) GDPR, Art. 33 (1) GDPR

Failure to implement sufficient measures to ensure information security

Three times in 2022, fraudsters posing as customers phoned Permanent TSB's Open24 contact centre and, as agents skipped security checks, changed account details and gained more information, enabling fraud. The DPC found weak safeguards and late breach notification, reprimanded the bank and fined it €250,000 plus €27,500 (€277,500).

Poland

Polish National Personal Data Protection Office (UODO)

04/30/2026

€1,807

Mayor of the City and Municipality of Myślenice

Art. 33 (1) GDPR

Failure to notify DPA of a data breach

A mayor's office posted on its public information bulletin a petition annex listing supporters' names, home addresses and signatures instead of the anonymised file. Judging the risk low, the mayor never notified the Polish DPA, which held that a report was required. Fine of PLN 7,700, converted to € at the ECB rate on the decision date.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

04/30/2026

€2,500

BLUE PROJECTS INDUSTRIES S.R.L.

Art. 32 (1) b), d), (2) GDPR

Failure to implement sufficient measures to ensure information security

A hacking incident notified by the company exposed data on employees, partners and correspondents, including personal ID numbers and CVs. The authority held its safeguards were not matched to the risk or regularly tested, and ordered data-flow monitoring. Fine set at RON 12,737, stated by the authority as the equivalent of €2,500.

Italy

Italian Data Protection Authority (Garante)

04/29/2026

€15,000

Nuova Corrente S.r.l.

Art. 5 GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 12 GDPR, Art. 15 GDPR

Failure to comply with data processing principles

An agent for energy supplier Nuova Corrente phoned a woman hinting at a double-billing error, and an in-house operator then pushed a new contract. Her number came from a lead site with non-granular consent and no identity checks; the firm left list sourcing to the agency unvetted and ignored her access request. Fine: €15,000.

Italy

Italian Data Protection Authority (Garante)

04/29/2026

€34,000

Pianeta S.r.l.

Art. 5 (1) a), b) GDPR, Art. 6 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 15 GDPR, Art. 17 GDPR, Art. 28 (3) GDPR

Failure to comply with data processing principles

A supermarket operator running a retail chain's loyalty scheme as processor matched prize redemptions on an anonymous card with a cashier's shifts, till and credit card to bring disciplinary charges that led to her dismissal. Acting beyond its processor role, it had no legal basis, gave no notice and ignored her later rights request. Fine: €34,000.

Italy

Italian Data Protection Authority (Garante)

04/29/2026

€8,600

Matera Local Health Authority

Art. 5 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Rhysida ransomware hit the Matera health authority, encrypting on-site servers and backups and stealing 600 GB from a shared drive with data on about 95,000 people, including health records. The SIEM ignored firewall logs, there was no SOC, the network was flat, systems were outdated and remote access lacked MFA. Fine: €8,600.

Italy

Italian Data Protection Authority (Garante)

04/29/2026

€12,000

Ministry of Justice

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

At Cosenza prison, a service order reassigning an officer in line with the occupational doctor's advice, citing his physical condition, health needs and need to alternate posture, was pinned up in the staff canteen and TV room and sent to unions. Collective agreements are no legal basis for sharing health data, and the ministry was fined €12,000.

Italy

Italian Data Protection Authority (Garante)

04/29/2026

€4,000

Montelibretti State Comprehensive School

Art. 5 (1) a), c) GDPR, Art. 6 (1) c), e), (2), (3) GDPR, Art. 9 (1), (2) g), (4) GDPR

Non-compliance with lawful basis for data processing

A state school near Rome posted on its website a call for teachers to provide home tuition, giving a pupil's initials, noting medical records on file and favouring teachers of his class. Together these details identified the child and revealed his health. The school blamed staff turnover, removed the circular and was fined €4,000.

Italy

Italian Data Protection Authority (Garante)

04/29/2026

€5,000

Physician

Art. 5 (1) a), b), c) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

A hospital neonatologist uploaded to a paediatrics congress an e-poster on a case of neonatal Marfan syndrome, showing a full-body photo of the baby, who later died, with only the eyes masked, beside clinical and family details; it was then posted online. The father agreed only to anonymous use, so there was no valid basis. Fine: €5,000.

Italy

Italian Data Protection Authority (Garante)

04/29/2026

€100,000

Lepida S.c.p.A.

Art. 5 (1) c), e), f) GDPR, Art. 13 (1) a) GDPR, Art. 25 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

Lepida, a regional in-house firm issuing SPID digital IDs to 1.5 million people, let any desk operator browse any user's data and log-ins and download ID and health cards; one took 258 users' files out of curiosity. Copies lingered on local PCs, database checks were weak, logs exceeded 24 months and controllership was misstated. Fine: €100,000.

Spain

Spanish Data Protection Authority (AEPD)

04/28/2026

€240

Posada del León de Oro

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

A surveillance camera at the Posada del León de Oro, an inn, picked up sound as well as images, which the AEPD regarded as excessive data collection, and people being filmed were not given proper information. Of the €400 originally set, the inn paid €240 after acknowledging the facts and settling early.

Belgium

Belgian Data Protection Authority (APD)

04/28/2026

€1,000

Non-Profit Foundation

Art. 31 GDPR

Non-cooperation with Data Protection Authority

A non-profit foundation with no staff, facing a cross-border complaint over an ignored erasure request, filed no submissions and missed the Belgian DPA's hearing, blaming registered post that arrived during absences. It deleted the data only later. Its failure to cooperate drew a €1,000 fine, lowered from €1,500 as this was a first complaint.

Spain

Spanish Data Protection Authority (AEPD)

04/28/2026

€1,800

RESIDENCIAL ETXE-LAN, S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

Looking into a possible GDPR breach by Residencial Etxe-Lan, the AEPD asked the company several times for information and received no answer. Sanction proceedings followed with a proposed penalty of €3,000; by accepting responsibility and paying straight away, the company settled the matter for €1,800.

Spain

Spanish Data Protection Authority (AEPD)

04/28/2026

€4,000

SIPHONE 2020, S.L.

Art. 6 GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

Cameras at SIPHONE 2020's business premises captured staff on video and also recorded their conversations. Workers had been given only two undated notices and a sign missing required details, which the AEPD judged insufficient, and it found no lawful ground for capturing sound at all. The company was fined €4,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

04/28/2026

€35,000

Crowd Entertainment Limited

Art. 5 (1) a), c), d), (2) GDPR

Non-compliance with lawful basis for data processing

A complainant got gambling ads by SMS after someone else opened a betting account with their number, never verified by the operator. Asked how it got the number, the operator demanded and kept an ID copy and a selfie, deemed excessive. Two fines apply. Fine set at RON 178,332, stated by the authority as the equivalent of €35,000.

Spain

Spanish Data Protection Authority (AEPD)

04/28/2026

€6,000

GATIGOS, S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

During a complaint inquiry, GATIGOS twice received the AEPD's request for information in March 2025 and sent nothing back, nor did it make submissions once proceedings opened. Treating this as obstruction of its investigative powers, the regulator imposed €6,000 and ordered the material supplied within 15 working days.

Belgium

Belgian Data Protection Authority (APD)

04/23/2026

€8,500

Accountancy Firm

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR, Art. 12 (2), (3) GDPR, Art. 17 (1) GDPR

Non-compliance with lawful basis for data processing

A certified accountancy firm left a former employee's work mailbox active for well over a year after he stopped working in June 2021, so mail addressed to him kept arriving with no auto-reply, and ignored his 2023 erasure request. The Belgian DPA ordered the account closed and deleted, reprimanded the firm and fined it €8,500.

Spain

Spanish Data Protection Authority (AEPD)

04/22/2026

€300,000

KONECTA BTO, S.L.

Art. 5 (1) f) GDPR

Failure to implement sufficient measures to ensure information security

Konecta, a contact-centre processor for two client firms, let an intruder extract names, ID numbers and contact details of 808,800 people from a client's CRM in May 2024. A safeguard required by contract and flagged in an earlier audit was missing, as was SIEM-type monitoring. Early payment and an admission cut the €500,000 fine to €300,000.

Italy

Italian Data Protection Authority (Garante)

04/17/2026

€6,000

Comune di Campo Calabro

Art. 5 (1) a), c) GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

Campo Calabro posted on its online notice board the rankings of an internal pay-progression selection, naming eleven staff members with their performance scores, and kept the act available for five years. Transparency rules require only aggregate bonus data and a call for applications cannot create a legal basis: fine of €6,000.

Italy

Italian Data Protection Authority (Garante)

04/17/2026

€2,000

Business Owner

Art. 5 (1) a), f) GDPR, Art. 13 GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

Tax police inspecting a small shop in Cuneo found a CCTV camera aimed at the till, meant to settle payment disputes, which the sole trader could watch on his phone. It filmed an employee yet had neither signs nor Labour Inspectorate clearance. He ignored the Garante, which fined him €2,000, ordered signs and barred use until authorised.

Italy

Italian Data Protection Authority (Garante)

04/17/2026

€5,877,000

Postepay S.p.a.

Art. 5 GDPR, Art. 6 GDPR, Art. 13 GDPR, Art. 25 GDPR, Art. 28 GDPR, Art. 32 GDPR, Art. 35 GDPR

Failure to comply with data processing principles

In the same proceedings as its parent group, Postepay was fined €5,877,000 because the compulsory fraud-detection software in its payment app over-collected device information, with further breaches on lawfulness, user information, processor terms, the DPIA and storage periods. Enforcement is on hold after a Rome judge granted interim relief.

Italy

Italian Data Protection Authority (Garante)

04/17/2026

€6,624,000

Poste Italiane S.p.a.

Art. 5 GDPR, Art. 6 GDPR, Art. 13 GDPR, Art. 25 GDPR, Art. 28 GDPR, Art. 32 GDPR, Art. 35 GDPR

Failure to comply with data processing principles

Poste Italiane made users of its app accept the ThreatMetrix anti-fraud tool, set up to gather more device data than fraud prevention required. Other failings: legal basis, transparency, processor contracts, impact assessment, privacy by design, security and retention. Fine: €6,624,000, suspended by a Rome court in July 2026 pending appeal.

Italy

Italian Data Protection Authority (Garante)

04/17/2026

€5,000

Framos Italia s.r.l.

Art. 5 (1) a), c), e) GDPR, Art. 6 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 17 GDPR, Art. 29 GDPR

Failure to comply with data processing principles

After an employee left, Framos Italia kept his two personal work mailboxes running for six months without a prior balancing test or proper notice, ignored his erasure request for the same period citing litigation that never came, and gave IT staff no written instructions. Taking its liquidation into account, the Garante set the fine at €5,000.

Italy

Italian Data Protection Authority (Garante)

04/17/2026

€2,000

Io e te s.r.l.s.

Art. 5 (1) a) GDPR, Art. 13 GDPR, Art. 88 GDPR

Non-compliance with lawful basis for data processing

Local police visiting a clothing shop in Jesi found a working camera whose live feed the owner watched on his phone, with no warning signs and no Labour Inspectorate approval for filming staff. That employees knew of it did not cure the missing procedure. Given the roughly three-month use and prompt removal, the fine was €2,000.

Spain

Spanish Data Protection Authority (AEPD)

04/15/2026

€400,000

Caixabank S.A.

Art. 25 GDPR

Failure to implement sufficient measures to ensure information security

In 2023 CaixaBank's customer service unit repeatedly sent complaint replies and documents to the wrong customers, disclosing others' names, ID numbers and complaint details. The AEPD found a lack of data protection by design and dropped a separate security charge. Voluntary payment, without admitting liability, cut the €500,000 fine to €400,000.

Slovenia

Slovenian Information Commissioner (IP)

04/15/2026

€6,600

Utility company

Art. 5 GDPR

Non-compliance with lawful basis for data processing

A public utility company logged staff locations continuously via GPS units in company vehicles, with no defined purpose or valid legal basis, no assessment of milder options such as spot tracking, and no proper notice to employees. The €6,600 total combines €6,000 imposed on the company and €600 on its responsible officer.

Poland

Polish National Personal Data Protection Office (UODO)

04/13/2026

€2,385

Sub Agent

Art. 28 (4) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

A sole trader working as sub-agent in an electricity supplier's door-to-door sales chain let staff swap photos of customer contracts and screenshots with PESEL numbers via an unvetted messaging app, without the supplier's consent. The supplier and two agents got reprimands. Fine of PLN 10,145, converted to € at the ECB rate on the decision date.

Poland

Polish National Personal Data Protection Office (UODO)

04/07/2026

€1,135

Housing Association

Art. 33 (1) GDPR

Failure to notify DPA of a data breach

A housing association's manager sent one member's fee statement, with name, address, meter readings and bank account number, to another member. The association refused to report the breach to the Polish DPA, arguing only one person was affected, even after being told to. Fine of PLN 4,852, converted to € at the ECB rate on the decision date.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

04/03/2026

€2,500

BLUE PROJECTS S.R.L.

Art. 32 (1) b), d), (2) GDPR

Failure to implement sufficient measures to ensure information security

BLUE PROJECTS reported a breach: a cyberattack on its IT systems exposed names, national ID numbers, addresses, contact details and CVs of many staff and collaborators. Security measures and their testing were inadequate; it must now monitor data flows. Fine set at RON 12,734, stated by the authority as the equivalent of €2,500.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

04/01/2026

€100,000,000

MLU B.V. (legal successor to Ridetech International B.V.)

Art. 5 (1) a), (2) GDPR, Art. 44 GDPR, Art. 46 GDPR

Non-compliance with lawful basis for data processing

The Dutch AP fined MLU B.V., legal successor to the dissolved Ridetech International B.V., €100,000,000 because Ridetech sent data on Finnish and Norwegian users of the Yango ride-hailing app to Yandex firms in Russia from May 2022 without proving adequate safeguards, using the wrong SCC module as a joint controller. Transfers were also banned.

Slovenia

Slovenian Information Commissioner (IP)

03/27/2026

€13,491

Legal Person

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A legal person let logged-in users open patients' test results through web links built from sequential six-digit numbers, so anyone could guess other IDs and download reports with names, addresses, employers and health data. The Information Commissioner held the links lacked enough randomness and found a breach of Article 32, imposing €13,491.

Italy

Italian Data Protection Authority (Garante)

03/26/2026

€2,000

Physician

Art. 13 (1) e), (2) a), b), d) GDPR

Non-compliance with subjects' rights protection safeguards

A former patient said his GP refused to erase his records and used an incomplete privacy notice. The Garante accepted that the records could be kept for possible legal claims, but found the notice lacked details of recipients, retention, data subject rights and the right to complain. The doctor, who has revised it, was fined €2,000.

Italy

Italian Data Protection Authority (Garante)

03/26/2026

€5,000

Municipality

Art. 5 (1) a), c) GDPR, Art. 6 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

A municipality left a council resolution and a payment decision in its online notice-board archive long past the 15-day limit. Only initials were used, yet its secretary general was easily identified, and the acts revealed her pregnancy, maternity, parental leave and sick absence. Health data may never be disseminated: fine of €5,000.

Italy

Italian Data Protection Authority (Garante)

03/26/2026

€3,000

Municipality

Art. 5 (1) a), c) GDPR, Art. 6 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

Seeking approval for a stand-in while its municipal secretary was off sick, a small municipality attached her full INPS sickness certificate to the request sent to the prefecture and to the substitute secretary. The certificate showed no diagnosis, but sharing it was unnecessary and lacked a legal basis for health data. Fine: €3,000.

Italy

Italian Data Protection Authority (Garante)

03/26/2026

€3,000

Piacenza Bar Association

Art. 5 (1) a) GDPR, Art. 6 (1) c), e), (2), (3) GDPR

Non-compliance with lawful basis for data processing

The Piacenza Bar Association kept a lawyer on its online list of suspended members after his two-month disciplinary suspension had ended. Although it later updated the list, the old PDF stayed reachable through a search engine until September 2024. Publishing the expired sanction had no legal basis, and the Garante imposed €3,000.

Italy

Italian Data Protection Authority (Garante)

03/26/2026

€31,800,000

Intesa Sanpaolo S.p.A.

Art. 5 (1) f), (2) GDPR, Art. 24 GDPR, Art. 32 GDPR, Art. 34 GDPR

Failure to implement sufficient measures to ensure information security

A bank employee looked up the account records of some 3,500 customers, including public figures and colleagues, thousands of times over almost three years with no work reason. Intesa Sanpaolo first reported only nine victims and lacked controls to stop this. Fined €31.8 million; a Turin court suspended enforcement in July 2026 pending appeal.

Italy

Italian Data Protection Authority (Garante)

03/26/2026

€96,000

Eni S.p.A.

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Facing a climate lawsuit brought by Greenpeace, ReCommon and 12 citizens, Eni posted the full writ of summons on a web page about the case, exposing the private claimants' birth details, tax codes and home addresses. The Garante rejected legitimate interest, as masking those details would have served Eni's defence equally well. Fine: €96,000.

Italy

Italian Data Protection Authority (Garante)

03/26/2026

€2,500

Comune di Cassino

Art. 5 (1) a), c) GDPR, Art. 6 (1) c), e), (2), (3) GDPR

Non-compliance with lawful basis for data processing

The Municipality of Cassino posted a council resolution and its annex online, naming the operator of a municipal service and listing his taxable and projected income for a planned asset sale. No law required this, the income data went beyond what transparency needed and stayed online for over 18 months, so the Garante fined it €2,500.

Italy

Italian Data Protection Authority (Garante)

03/26/2026

€5,000

Esselunga S.p.A.

Art. 12 GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The Garante fined supermarket chain Esselunga €5,000 for failing to answer in writing a former worker's request for his attendance records since 1997, phoning him instead to ask why he wanted them, and supplying the data only after the Garante stepped in.

Italy

Italian Data Protection Authority (Garante)

03/26/2026

€2,000

Business Owner

Art. 5 (1) a) GDPR, Art. 13 GDPR, Art. 88 GDPR

Non-compliance with lawful basis for data processing

The Garante fined the owner of a Rome greengrocer's €2,000 after municipal police found four cameras, one trained on the till, with no information signs and no labour inspectorate approval for filming staff; it ordered signs and limited use until authorised.

Italy

Italian Data Protection Authority (Garante)

03/26/2026

€2,000

Copacabana s.r.l.

Art. 5 (1) a) GDPR, Art. 13 GDPR, Art. 88 GDPR

Non-compliance with lawful basis for data processing

The Garante fined Copacabana, which runs a Rome restaurant, €2,000 for CCTV fitted after a theft that had no signs and lacked labour inspectorate approval although staff worked there; it ordered signage and barred use during opening hours pending authorisation.

Italy

Italian Data Protection Authority (Garante)

03/26/2026

€1,000

Euro Bangla Minimarket in Jesi

Art. 5 (1) a) GDPR, Art. 88 GDPR

Non-compliance with lawful basis for data processing

The Garante fined a minimarket in Jesi €1,000 after local police found six CCTV cameras operating where staff worked without labour inspectorate authorisation, and banned use of the system during opening hours until approval is granted.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/25/2026

€125,000

RENAULT COMMERCIAL ROUMANIE S.R.L.

Art. 28 (1) GDPR, Art. 32 (1) b), d), (2) GDPR

Failure to implement sufficient measures to ensure information security

ANSPDCP fined Renault Commercial Roumanie after a cyberattack on an application run by a processor led to the online publication of data on a very large number of people, including ID numbers and driving licences, citing weak security and poor processor vetting. Fine set at RON 637,262.50, stated by the authority as the equivalent of €125,000.

Austria

Austrian Data Protection Authority (DSB)

03/24/2026

€6,300

Advertising Agency

Art. 5 (1) GDPR, Art. 6 (1) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The Austrian DSB fined an advertising agency €6,300 for secretly recording a business meeting and later relying on that recording to support a legal claim; the Federal Administrative Court dismissed the agency's appeal and upheld the penalty.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/23/2026

€4,000

ING Bank NV Amsterdam – Sucursala București S.A.

Art. 32 (1) b), d), (2) GDPR

Failure to implement sufficient measures to ensure information security

ANSPDCP fined ING Bank's Bucharest branch after staff at its Focșani unit gave a customer's account statement, showing her name, address, IBAN and transactions, to a third party without consent, revealing inadequate security measures. Fine set at RON 20,388, stated by the authority as the equivalent of €4,000.

Spain

Spanish Data Protection Authority (AEPD)

03/20/2026

€150,000

ALÍA GESTIÓN INTEGRAL DE SERVICIOS, S.L.

Art. 5 (1) f) GDPR

Failure to implement sufficient measures to ensure information security

The AEPD fined Alía Gestión Integral de Servicios after a ransomware attack, probably enabled by stolen VPN credentials and a digital certificate giving remote network access, hit 77,027 people. The €250,000 fine was reduced to €150,000 after voluntary payment and admission.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/20/2026

€3,000

Domeniul Public și Privat SA

Art. 5 (1) a), c), (2) GDPR, Art. 6 GDPR, Art. 12 GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

Following an employee complaint, ANSPDCP gave the company two fines and a warning: body-cam filming of workers was excessive and undisclosed, notice about recording disciplinary hearings was incomplete, and staff data went to a family doctor without authorisation. Fine set at RON 15,285, stated by the authority as the equivalent of €3,000.

Spain

Spanish Data Protection Authority (AEPD)

03/13/2026

€450

Housing Association

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

The AEPD fined a residents' association €450 because, after being ordered to take corrective measures over an earlier GDPR breach, it never informed the authority that it had complied.

Spain

Spanish Data Protection Authority (AEPD)

03/13/2026

€18,000

RAMÓN GRAU, S.L.

Art. 6 (1) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The AEPD fined Ramón Grau after finding it used cameras able to record sound to watch staff in work areas, with no lawful basis and without telling employees, notably about audio capture. The €30,000 fine dropped to €18,000 following voluntary payment and admission.

Spain

Spanish Data Protection Authority (AEPD)

03/13/2026

€600

CENTRO MEDICO REY FERNANDO, S.L.P.

Art. 12 GDPR

Non-compliance with subjects' rights protection safeguards

The AEPD fined a medical centre for charging a patient €30 for a one-page copy of her medical record on her first request, refusing an electronic request and issuing a receipt only when she insisted. The €1,000 fine was cut to €600 for payment and admission.

Spain

Spanish Data Protection Authority (AEPD)

03/13/2026

€600

SERVICIOS INMOBILIARIOS Y GESTIÓN RCL-MADRID, S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The AEPD fined a Madrid real estate management firm €600 for leaving the authority's repeated requests for information during an investigation unanswered.

Italy

Italian Data Protection Authority (Garante)

03/12/2026

€2,000

Comune di Sutri

Art. 5 (1) a), c) GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Garante fined the municipality of Sutri €2,000 for publishing online, on its notice board and transparency pages, a decision and council resolutions on an employee's transfer request, one citing the disability employment law and thus revealing health data.

Italy

Italian Data Protection Authority (Garante)

03/12/2026

€2,000

Hanako s.r.l.

Art. 5 (1) a), f) GDPR, Art. 13 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Garante fined Hanako, a restaurant operator in the Padua area, €2,000 for five CCTV cameras covered by a single sign, run without labour inspectorate approval at the time of a tax police check, and viewable without any login credentials.

Italy

Italian Data Protection Authority (Garante)

03/12/2026

€40,000

INPS – Istituto nazionale previdenza sociale

Art. 5 (1) a), f) GDPR, Art. 6 (1) e), (3) GDPR, Art. 9 GDPR, Art. 10 GDPR, Art. 25 GDPR

Failure to implement sufficient measures to ensure information security

The Garante fined INPS €40,000 as its pre-filled ISEE service loaded household data from the ANPR register, exposing names and tax codes of 47,464 residents of care homes and other institutions to 2,919 third parties; it also reprimanded INPS for letting minors file alone.

Italy

Italian Data Protection Authority (Garante)

03/12/2026

€2,000

Liceo Scientifico Morgagni di Roma

Art. 5 (1) a), f) GDPR, Art. 6 (1) c), e), (2), (3) GDPR, Art. 9 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Garante fined a Rome secondary school €2,000 after scrap paper handed out at a sex and relationships education session turned out to be a list of pupils with disabilities, naming a student with a specific learning disorder and so revealing health data.

Italy

Italian Data Protection Authority (Garante)

03/12/2026

€800

Barber Shop

Art. 5 (1) a) GDPR, Art. 13 GDPR

Information obligation non-compliance

The Garante fined a barber's shop €800 after a police inspection found two working cameras, one by the till and one covering the entrance, viewable on the owner's phone but with no warning signs; it ordered proper signage within 30 days.

Italy

Italian Data Protection Authority (Garante)

03/12/2026

€40,000

La7 S.p.A.

Art. 5 (1) a), c) GDPR

Failure to comply with data processing principles

The Garante fined broadcaster La7 €40,000 after a TG La7 report on the Paragon spyware case aired stock footage showing unrelated people's phone numbers, names, labels such as 'lover of' and call-log details, also posted on YouTube; it barred further dissemination.

Italy

Italian Data Protection Authority (Garante)

03/12/2026

€50,000

ITAS Mutua

Art. 5 (1) a), b), c), e) GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 15 GDPR, Art. 88 GDPR

Non-compliance with subjects' rights protection safeguards

The Garante fined insurer ITAS Mutua €50,000 for screening a former employee's work mailbox and releasing only private emails in reply to his access request, and for keeping staff email backups for five years and web logs for a year without proper notice or safeguards.

Italy

Italian Data Protection Authority (Garante)

03/12/2026

€563,052

Enel Energia S.p.A.

Art. 5 GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 24 GDPR, Art. 28 GDPR

Non-compliance with lawful basis for data processing

The Garante fined Enel Energia €563,052 because service calls to customers who had refused marketing were used to pitch offers, web call-back requests relied on a weak SMS opt-out instead of confirmation, and sales partners' compliance was poorly vetted and enforced.

Spain

Spanish Data Protection Authority (AEPD)

03/11/2026

€650,000

IBERIA LÍNEAS AÉREAS DE ESPAÑA, S.A. OPERADORA.

Art. 5 (1) f) GDPR

Failure to implement sufficient measures to ensure information security

The AEPD fined Iberia €650,000 after attackers exploited two long-known, unpatched software vulnerabilities in a service provider's system to access and steal customers' personal data, showing a lack of appropriate security under Art. 5(1)(f) GDPR.

Spain

Spanish Data Protection Authority (AEPD)

03/10/2026

€6,000

CUMACA MOTOR, S.L.

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

The AEPD fined a car repair garage after it copied a customer's national ID card for an insurer-funded repair, claiming the insurer required it; the insurer did not, so there was no lawful basis. The €7,500 fine fell to €6,000 for voluntary payment.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/05/2026

€8,000

Altex Romania S.R.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

ANSPDCP fined electronics retailer Altex Romania four times after an investigation, prompted by complaints about unanswered access, rectification and erasure requests and a refused account closure, found it had not complied with the authority's requests for information. Fine set at RON 40,768, stated by the authority as the equivalent of €8,000.

Spain

Spanish Data Protection Authority (AEPD)

03/04/2026

€200,000

ARES CAPITAL, S.A.

Art. 5 (1) c) GDPR, Art. 6 (1) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The AEPD fined Ares Capital €200,000 for making staff who lacked a company phone install several monitoring apps on their own mobiles that tracked all device activity, without a valid legal basis and without telling employees properly how their data was used.

Spain

Spanish Data Protection Authority (AEPD)

03/02/2026

€8,500

HIGHCLIFFE ESTATES MARBELLA, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The AEPD fined a Marbella property company €8,500 for publicly posting the personal details and a photo of two people it accused of squatting in its property, a disclosure for which it had no lawful basis.

Finland

Deputy Data Protection Ombudsman

03/02/2026

€5,000

Suomen Numerokeskus Oy

Art. 15 (1), (3) GDPR

Non-compliance with subjects' rights protection safeguards

Finland's Deputy Data Protection Ombudsman and sanctions board fined directory firm Suomen Numerokeskus €5,000 for refusing, in at least six cases in 2021–2024, to give people copies of sales-call recordings, offering only listening by phone and then deleting them.

Spain

Spanish Data Protection Authority (AEPD)

03/02/2026

€900

ORNITOLÓGICA DE ANDALUCÍA FOA

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

The AEPD fined an Andalusian ornithological federation after a mass email to over 200 members exposed personal data recipients did not need, owing to weak security measures. The €1,500 fine fell to €900 with voluntary payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

03/02/2026

€2,000

MALAGASUITE SHOWROOM, S.L.

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The AEPD fined a Málaga accommodation business €2,000 for collecting guests' identification data for tourist accommodation registration without giving them proper information about the processing, although the collection itself had a legal basis.

Spain

Spanish Data Protection Authority (AEPD)

03/01/2026

€12,000

HOLY MARY CATHOLIC SCHOOL, S.L.

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR, Art. 35 GDPR

Non-compliance with lawful basis for data processing

The AEPD fined a private school over its use of Google Workspace for Education: pupils could reach tools beyond study needs, families were poorly informed and the impact assessment was inadequate. The €20,000 fine was cut to €12,000 after voluntary payment and admission.

Spain

Spanish Data Protection Authority (AEPD)

03/01/2026

€1,000

Unknown

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The AEPD fined a controller €1,000 for requiring a customer to hand over a complete copy of the front side of an ID card while being hired to produce an energy performance certificate, collecting more data than the task needed.

Italy

Italian Data Protection Authority (Garante)

02/26/2026

€30,000

S.M. Trattamento Acqua di XX

Art. 4 GDPR, Art. 5 GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 12 GDPR, Art. 15 GDPR, Art. 22 GDPR, Art. 22 GDPR, Art. 24 GDPR, Art. 28 GDPR

Non-compliance with lawful basis for data processing

The Garante found that a water-treatment sole trader had leads bought and cold-called for it via Flamel without appointing processors, valid consent or opt-out register checks, and ignored an access request; it banned use of the unlawfully obtained data.

Italy

Italian Data Protection Authority (Garante)

02/26/2026

€32,000

Dedalus Italia S.p.A.

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Garante fined software provider Dedalus Italia €32,000 after a faulty update to its HR portal, used by 11 Emilia-Romagna health trusts, let staff see colleagues' leave requests for some hours, including disability-related leave revealing health data.

Italy

Italian Data Protection Authority (Garante)

02/26/2026

€10,000

Radio Immagine Uno S.r.l.

Art. 12 (2), (3) GDPR

Non-compliance with subjects' rights protection safeguards

The Garante fined the publisher of news site Lunanotizie.it €10,000 because a 2023 erasure request about a 2016 arrest article went unanswered, one listed contact address being long defunct, and because it ignored the Garante's own request for information.

Italy

Italian Data Protection Authority (Garante)

02/26/2026

€3,000

Groupharma s.r.l.s.

Art. 5 (1) a), d) GDPR, Art. 12 GDPR, Art. 15 GDPR, Art. 17 GDPR

Non-compliance with subjects' rights protection safeguards

The Garante fined Groupharma €3,000 for ignoring a former collaborator's request for a copy of her last contract and for removal of her photo and contact details from the company website's 'about us' page, which stayed online after she left.

Italy

Italian Data Protection Authority (Garante)

02/26/2026

€12,000

Ministero dell’Economia e delle Finanze

Art. 5 (1) a) GDPR, Art. 6 (1) c), e) GDPR, Art. 28 (3) GDPR

Non-compliance with lawful basis for data processing

The Garante fined the Ministry of Economy and Finance €12,000 after its processor Formez PA put online, via a link on the ministry's site, the names of over 300 candidates who passed a managerial competition's pre-selection test; the ministry also failed to oversee the processor.

Italy

Italian Data Protection Authority (Garante)

02/26/2026

€2,000

Istituto Tecnico Statale “Luigi Einaudi” di Correggio

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Garante fined a technical school in Correggio €2,000 for posting teachers' named timetables and break-duty rotas on its website without a legal basis, and for showing staff absences and cover arrangements to pupils, parents and support staff via the e-register.

Italy

Italian Data Protection Authority (Garante)

02/26/2026

€15,000

Ministero delle Imprese e del Made in Italy

Art. 28 (3) GDPR

Insufficient data processing agreement

The Garante fined the Ministry of Enterprises and Made in Italy €15,000 after Formez PA, its processor for a 225-post recruitment competition, published a ranking online with candidates' tax codes and scores; the ministry lacked an adequate processor agreement and oversight.

Italy

Italian Data Protection Authority (Garante)

02/26/2026

€15,000

Flamel S.r.l.

Art. 8 GDPR, Art. 11 GDPR, Art. 25 GDPR, Art. 39 GDPR, Art. 42 GDPR, Art. 43 GDPR

Failure to comply with data processing principles

The Garante fined Flamel €15,000 for running a water-purifier telemarketing campaign as a processor with no written Art. 28 appointment, using an unauthorised sub-processor and leads with invalid consent, which led to calls to a number on the opt-out register.

Italy

Italian Data Protection Authority (Garante)

02/26/2026

€15,000

Depac Società Cooperativa Sociale a r.l.

Art. 5 (1) a), c) GDPR, Art. 9 GDPR, Art. 13 GDPR, Art. 30 GDPR, Art. 35 GDPR

Non-compliance with lawful basis for data processing

Social cooperative Depac was fined €15,000 for logging six cleaning and maintenance workers' attendance at a municipality with fingerprint readers, without legal basis, notice, record or DPIA, and for ignoring the Garante. It must delete the biometric data.

Italy

Italian Data Protection Authority (Garante)

02/26/2026

€15,000

Ministero delle Imprese e del Made in Italy

Art. 5 (1) a), c) GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 12 GDPR

Non-compliance with lawful basis for data processing

The Ministry of Enterprises was fined €15,000 for publishing a recruitment ranking of winners and eligible candidates with tax codes, scores and preference entitlements; it stayed reachable after removal, was copied elsewhere, and an access request went unanswered in time.

Italy

Italian Data Protection Authority (Garante)

02/26/2026

€5,000

Conservatory

Art. 5 (1) a), c) GDPR, Art. 6 GDPR, Art. 10 GDPR

Non-compliance with lawful basis for data processing

The Garante fined a music conservatory €5,000 after its director emailed over 100 staff that their ex-administrative director was removed from post because of a criminal court's ban from public office, disclosing criminal-conviction data without legal basis.

Italy

Italian Data Protection Authority (Garante)

02/26/2026

€1,000

Ciemme S.r.l.s.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The Garante fined Ciemme €1,000 for ignoring its information request after a complaint about unwanted calls from someone wanting to know where the company got her data. It was also ordered to deal with her access, erasure and objection requests.

United Kingdom

Information Commissioner (ICO)

02/23/2026

€16,570,300

Reddit, Inc.

Art. 5 (1) a) GDPR, Art. 6 (1) a), b), f) GDPR, Art. 8 GDPR, Art. 35 GDPR

Failure to comply with data processing principles

The ICO fined Reddit for unlawfully processing UK children's data from 2018 to 2025: there were no age checks, under-13s' consent to advertising cookies was not authorised by parents, and no DPIA on risks to children was done until 2025. Fine of GBP 14,472,500, converted to € at the ECB rate on the decision date.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

02/20/2026

€5,268

University of Szeged

Art. 5 (1) a), c) GDPR, Art. 6 (1) GDPR, Art. 9 (2) GDPR, Art. 13 (1), (2) GDPR

Non-compliance with lawful basis for data processing

NAIH fined the University of Szeged over 13,754 dormitory admissions in 2022-2024 that required excessive certificates, incl. health data, without legal basis, with notices citing repealed law and consent. It must delete the data and fix its notices. Fine of HUF 2,000,000, converted to € at the ECB rate on the decision date.

Greece

Hellenic Data Protection Authority (HDPA)

02/20/2026

€5,000

KEAT - Centre for Education & Rehabilitation of the Blind

Art. 12 (3) GDPR, Art. 15 (1), (3) GDPR

Non-compliance with subjects' rights protection safeguards

The Greek DPA fined KEAT, a centre for blind people, €5,000 for ignoring an employee's requests for CCTV footage of an incident and then supplying edited footage only after the DPA stepped in. It was reprimanded and ordered to hand over the material.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

02/20/2026

€2,000

SC Hayat Dent SRL

Art. 83 (5) GDPR

Non-cooperation with Data Protection Authority

Hayat Dent SRL reported that an ex-employee had copied patients' contacts and medical files for a new clinic, then repeatedly failed to give ANSPDCP the information requested. After a warning and an unmet order to grant access, it was fined. Fine set at RON 10,190, stated by the authority as the equivalent of €2,000.

Poland

Polish National Personal Data Protection Office (UODO)

02/19/2026

€1,397,149

Restaurant Partner Polska

Art. 5 (1) a), c), (2) GDPR, Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

UODO fined Restaurant Partner Polska, operator of a delivery app, for demanding photos or scans of ID cards or passports from users suspected of fraud, with no legal basis and beyond what was needed. It must stop and delete such data within 30 days. Fine of PLN 5,898,064, converted to € at the ECB rate on the decision date.

Slovenia

Slovenian Information Commissioner (IP)

02/16/2026

€5,500

Unknown

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The IP fined an online retailer €5,400 and a responsible employee €100 (€5,500 in total) because staff in one department could freely access the customer invoicing database and used it to mail invitations. Admonitions were issued over poor privacy notices.

Poland

Polish National Personal Data Protection Office (UODO)

02/13/2026

€8,442

Election Committee of Karol Nawrocki

Art. 5 (1) GDPR, Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

UODO fined the election committee of a 2025 Polish presidential candidate after a press conference it organised displayed a property sale agreement and a handwritten will revealing two private individuals' ID numbers, addresses and family details. Not yet final. Fine of PLN 35,582, converted to € at the ECB rate on the decision date.

Italy

Italian Data Protection Authority (Garante)

02/12/2026

€2,000

Sole Trader

Art. 5 (1) a), c), e) GDPR, Art. 6 GDPR, Art. 13 GDPR, Art. 88 GDPR

Non-compliance with lawful basis for data processing

The Garante fined a restaurant-pizzeria owner on Procida €2,000 for running CCTV beyond its labour inspectorate permit, viewing images remotely by phone and keeping them about ten days instead of 24 hours, with signs not naming the controller or purpose.

Italy

Italian Data Protection Authority (Garante)

02/12/2026

€15,000

Lex Iuris S.r.l.

Art. 6 (1) a) GDPR, Art. 15 GDPR

Non-compliance with lawful basis for data processing

Legal training firm Lex Iuris was fined €15,000 and reprimanded after two lawyers, whose addresses it had found online for possible teaching work, were mistakenly put on its promotional mailing list and their access requests went unanswered.

Italy

Italian Data Protection Authority (Garante)

02/12/2026

€30,000

Sportitalia Società Sportiva Dilettantistica a.r.l.

Art. 12 (3) GDPR, Art. 17 GDPR

Non-compliance with subjects' rights protection safeguards

Sportitalia (GetFIT gyms) was fined €30,000 for continuing to send marketing emails to an ex-member who had objected and asked for deletion, as lists given to email providers were synced by hand, and for not replying to the Garante's information request.

Italy

Italian Data Protection Authority (Garante)

02/12/2026

€1,000

Sole Trader

Art. 5 (1) a) GDPR, Art. 13 GDPR

Information obligation non-compliance

A sole trader running a venue in Varese was fined €1,000 by the Garante after police found three indoor CCTV cameras operating with no signs telling customers that the premises were under video surveillance.

Italy

Italian Data Protection Authority (Garante)

02/12/2026

€4,000

Comune di Mazara del Vallo

Art. 5 (1) a) GDPR, Art. 6 (1), (2), (3) GDPR, Art. 12 (1) GDPR, Art. 13 GDPR, Art. 35 GDPR

Non-compliance with lawful basis for data processing

Mazara del Vallo was fined €4,000 for using street cameras not approved for traffic enforcement to spot vehicles lacking a valid roadworthiness test and fine drivers remotely, without a legal basis, adequate signage and information, or a DPIA.

Italy

Italian Data Protection Authority (Garante)

02/12/2026

€15,000

Bressanelli Galli Gelpi Porta & C. S.r.l.

Art. 5 (1) a) GDPR, Art. 6 (1) a) GDPR, Art. 7 GDPR, Art. 12 (3), (4) GDPR, Art. 13 GDPR, Art. 15 GDPR

Non-compliance with lawful basis for data processing

The Garante fined insurance agency Bressanelli Galli Gelpi Porta €15,000 for emailing clients, whose data it held as an insurer's agent, its own promotions for insurance and a pension fund without consent or a privacy notice, and ignoring an access request.

Italy

Italian Data Protection Authority (Garante)

02/12/2026

€15,000

Depurazione Acqua S.r.l.

Art. 4 GDPR, Art. 5 GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 24 GDPR, Art. 28 GDPR

Non-compliance with lawful basis for data processing

Water purifier seller Depurazione Acqua was fined €15,000 after a sales call reached a number on Italy's opt-out register, using leads bought via a list provider without valid consent; it also failed to appoint that partner as processor. Further use was banned.

Italy

Italian Data Protection Authority (Garante)

02/12/2026

€5,000

Unleadmited S.r.l.

Art. 5 GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 24 GDPR

Non-compliance with lawful basis for data processing

The Garante fined lead generator Unleadmited €5,000: its website took contacts with one tick covering its own and third-party marketing under an outdated notice, it could not prove consent (no double opt-in) and it replied late to the Garante. Further use was banned.

Italy

Italian Data Protection Authority (Garante)

02/12/2026

€12,000

Based s.r.l.

Art. 5 (1) a) GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 15 GDPR, Art. 17 GDPR

Non-compliance with subjects' rights protection safeguards

Based s.r.l. was fined €12,000 by the Garante for brushing off a former collaborator's request to access and then delete his work email account, calling it 'alleged personal data', while the account stayed active; he had also never received a privacy notice.

Italy

Italian Data Protection Authority (Garante)

02/12/2026

€1,500

Sole Trader

Art. 5 (1) a) GDPR, Art. 13 GDPR, Art. 25 GDPR

Non-compliance with lawful basis for data processing

A sole trader running a pizzeria in Calabria was fined €1,500 by the Garante: its five unsigned cameras also filmed the public road, and footage of a road accident showing the complainant was handed to another party involved in the crash.

Italy

Italian Data Protection Authority (Garante)

02/12/2026

€2,000

Grocery shop

Art. 5 (1) a) GDPR, Art. 13 GDPR, Art. 88 GDPR

Non-compliance with lawful basis for data processing

After a local police inspection, the Garante fined a grocery shop in Monterotondo €2,000: its four cameras, one filming the public street, had no warning signs and covered an employee without labour inspectorate authorisation. It must add signs and re-aim the cameras.

Italy

Italian Data Protection Authority (Garante)

02/12/2026

€4,000

Order of Physicians, Surgeons and Dentists of the Province of Macerata

Art. 5 (1) a) GDPR, Art. 6 (1) c), e), (2), (3) GDPR

Non-compliance with lawful basis for data processing

The Garante fined the Macerata medical association €4,000 for copying a doctor's suspension for not being vaccinated against Covid-19 to the city's mayor and a local health authority director, recipients for whom no legal provision allowed disclosure.

Italy

Italian Data Protection Authority (Garante)

02/12/2026

€6,000

Comune di Coccaglio

Art. 5 (1) a), b) GDPR, Art. 6 (1) c), (2), (3) GDPR, Art. 12 (1) GDPR, Art. 13 GDPR, Art. 35 GDPR, Art. 88 GDPR

Failure to comply with data processing principles

Coccaglio was fined €6,000 by the Garante for using footage from CCTV at its municipal warehouse, installed against theft, in disciplinary proceedings against a worker, without labour-law safeguards, a privacy notice or a DPIA.

Italy

Italian Data Protection Authority (Garante)

02/12/2026

€2,000

Comune di Velletri

Art. 5 (1) a) GDPR, Art. 6 GDPR Art. 12 GDPR, Art. 13 GDPR, Art. 28 (1) GDPR

Failure to comply with data processing principles

The Garante fined Velletri €2,000 as cemetery records it supplied fed the 'Aldilàpp' app, which made users register to locate graves and added social and commercial features beyond its public task; it also failed to supervise its processors and inform people.

Greece

Hellenic Data Protection Authority (HDPA)

02/11/2026

€30,000

Vodafone – PANAFON A.E.E.T.

Art. 12 (1), (2), (3), (4) GDPR, Art. 15 GDPR, Art. 18 GDPR

Non-compliance with subjects' rights protection safeguards

The Greek DPA fined Vodafone-Panafon €30,000 for mishandling a customer's requests for recordings of her calls about a fault: two were rejected as vague, the third only partly met, some recordings were deleted despite her request to keep them, and she was misinformed.

Poland

Polish National Personal Data Protection Office (UODO)

02/10/2026

€5,200

Fundację Lumus

Art. 33 (1) GDPR, Art. 34 (1) GDPR, Art. 37 (7) GDPR, Art. 38 (6) GDPR

Failure to comply with data processing principles

UODO fined a foundation offering free legal aid for attaching unredacted client cards (names, PESEL, case details) to applications to voivodes and not reporting it within 72 hours, for failing to notify DPO appointments and for a DPO who also sat on its board. Fine of PLN 21,928, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

02/06/2026

€1,800

Landlord

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The AEPD sanctioned a landlord who ran video cameras inside flats it let out, lacking any lawful basis. The €3,000 fine was cut to €1,800 after voluntary payment and admission of responsibility.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

02/05/2026

€3,951

Obuda University

Art. 5 (1) a), c) GDPR, Art. 6 (1) GDPR, Art. 9 (2) GDPR

Non-compliance with lawful basis for data processing

NAIH fined Óbuda University over its 2022-2024 dormitory admissions: applicants proving their social situation had to submit full medical and other certificates beyond what was needed, without legal basis, and its privacy notices were inconsistent. Deletion was ordered. Fine of HUF 1,500,000, converted to € at the ECB rate on the decision date.

Poland

Polish National Personal Data Protection Office (UODO)

02/05/2026

€2,715,562

DPD Polska sp. z o.o.

Art. 5 (1) a), f), (2) GDPR, Art. 24 (1), (2) GDPR, Art. 29 GDPR, Art. 32 (1), (4) GDPR

Insufficient data processing agreement

UODO fined DPD Polska for using external carriers to move parcels between its depots without data processing agreements, and for letting staff handle personal data without proper authorisations or instructions, breaching confidentiality and accountability. Not yet final. Fine of PLN 11,461,030, converted to € at the ECB rate on the decision date.

United Kingdom

Information Commissioner (ICO)

02/05/2026

€284,881

MediaLab.AI, Inc.

Unknown

Non-compliance with lawful basis for data processing

The ICO fined MediaLab.AI, owner of Imgur, for letting children use the platform in 2021-2025 without any age checks, processing under-13s' data without parental consent or any other lawful basis, and skipping a DPIA. MediaLab accepted the provisional findings. Fine of GBP 247,590, converted to € at the ECB rate on the decision date.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

02/05/2026

€20,000

Tensa Art Design SA

Art. 58 (1) a), e) GDPR, Art. 83 (5) e) GDPR

Non-cooperation with Data Protection Authority

Tensa Art Design S.A. was fined by ANSPDCP for ignoring the authority's request for information in a probe into a complaint about tracking and behavioural-advertising cookies on its lensa.ro website. It was also ordered to provide the reply. Fine set at RON 101,794, stated by the authority as the equivalent of €20,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

02/04/2026

€10,000

GENPACT ROMANIA SRL

Art. 32 (1) b), (2) GDPR

Failure to implement sufficient measures to ensure information security

Acting as lead authority in a cross-border case, ANSPDCP fined GENPACT ROMANIA SRL after a cyberattack that exploited weak passwords and the account-reset process exposed staff data (names, IDs, work emails, departments) of many people across the EU. The fine was paid. Fine set at RON 50,899, stated by the authority as the equivalent of €10,000.

Spain

Spanish Data Protection Authority (AEPD)

02/03/2026

€10,000

FREE TECHNOLOGIES EXCOM, S.L.

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The AEPD fined FREE TECHNOLOGIES EXCOM, S.L. €10,000 for a security failure: after resetting customers' passwords, it sent them the new credentials in plain, unencrypted emails without any other safeguard.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

02/03/2026

€25,000

Municipality of Zoetermeer

Art. 6 (1) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The AP imposed €25,000 on Zoetermeer for holding, from June 2018 until it was destroyed in March 2023, an external report profiling 27 people in local Islamic organisations, incl. religious orientation, without any lawful ground. Its apologies and inquiry were noted.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

02/03/2026

€25,000

Municipality of Veenendaal

Art. 6 (1) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

Veenendaal received a €25,000 AP fine for keeping, from July 2018, an analysis of its Muslim community naming 38 people with their religious views and photos of preachers, and passing it to the NCTV, Ede and a ministry without legal basis. Further use was restricted.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

02/03/2026

€25,000

Municipality of Tilburg

Art. 6 (1) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The AP fined Tilburg €25,000 after it received an agency's mapping of 266 people in its Muslim community in February 2021, incl. faith, family ties and criminal data on two foundations, and shared it with police and prosecutors before destroying it two weeks later.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

02/03/2026

€25,000

Municipality of Huizen

Art. 6 (1) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

Huizen's council executive got a €25,000 AP fine for storing and sharing the jointly commissioned report mapping mosque boards and the religious leanings of 115 people, with no lawful basis or Art. 9 exception. The AP noted it later showed mosques an anonymised copy.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

02/03/2026

€25,000

Municipality of Hilversum

Art. 6 (1) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The AP fined Hilversum's municipal executive €25,000 for holding an agency's 'force field analysis' of local Islamic communities, shared with Huizen and Gooise Meren, that profiled 115 people incl. their religion without a legal basis. Further use was restricted.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

02/03/2026

€25,000

Municipality of Haarlemmermeer

Art. 6 (1) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The AP fined Haarlemmermeer €25,000 for holding, from April 2020 until it was destroyed in June 2021, a 'quickscan' on 84 people covering religion, relationships, jihadism and criminal matters, shared with police, prosecutors and other councils, without a legal basis.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

02/03/2026

€25,000

Municipality of Gooise Meren

Art. 6 (1) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

Gooise Meren received a €25,000 AP fine over a 2019 force field analysis, shared with Huizen and Hilversum, that named 115 people, held photos of 23 and detailed profiles of 24, plus names of ISIS travellers; processing such religious data had no lawful ground.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

02/03/2026

€25,000

Municipality of Eindhoven

Art. 6 (1) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The AP imposed €25,000 on Eindhoven, which from 2018 to 2021 held a force field analysis on 150 people linked to mosques, schools and Islamic organisations, noting faith, jobs and political views, and emailed it to the NCTV and police without a legal basis.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

02/03/2026

€25,000

Municipality of Ede

Art. 6 (1) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

Ede was fined €25,000 by the AP for keeping and using a 2017 force field analysis profiling 34 people in its Islamic community, with photos and one detailed profile, and sharing it with the NCTV, nearby councils and a ministry, all without a lawful basis.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

02/03/2026

€25,000

Municipality of Delft

Art. 6 (1) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The AP fined Delft €25,000 for holding, from March 2018 to October 2021, an outside bureau's 'force field analysis' of its Muslim community covering 16 mosque and association figures' religious views and relationships, with no legal basis or Art. 9 exemption.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

02/03/2026

€1,000

Alliance for the Union of Romanians (AUR) Party

Art. 12 (3), (4) GDPR, Art. 15 GDPR, Art. 17 GDPR, Art. 21 GDPR

Non-compliance with subjects' rights protection safeguards

AUR, a Romanian political party, never answered a person who, after receiving a personalised election letter in the 2025 presidential campaign, sought access to and erasure of their data and objected to its use. ANSPDCP fined the party and ordered a reply. Fine set at RON 5,089, stated by the authority as the equivalent of €1,000.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

01/30/2026

€3,940

Hungarian University of Agriculture and Life Sciences

Art. 5 (1) a), c) GDPR, Art. 6 (1) GDPR, Art. 13 (1), (2) GDPR

Non-compliance with lawful basis for data processing

NAIH found that the Hungarian University of Agriculture and Life Sciences made dormitory applicants submit whole supporting documents, including health records, far beyond what assessing their social situation required, and gave poor privacy information. Fine of HUF 1,500,000, converted to € at the ECB rate on the decision date.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

01/30/2026

€10,000

Natural Person

Art. 5 GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 10 GDPR, Art. 12 (3), (4) GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 17 (1) GDPR, Art. 58 (1) GDPR

Failure to comply with data processing principles

An individual ran a website publishing ID cards and branding people 'debtors' or 'scammers', exposing photos, contacts, alleged convictions and intimate details. ANSPDCP fined them for unlawful processing, no privacy notice, an ignored erasure request and not cooperating. Fine set at RON 50,890, stated by the authority as the equivalent of €10,000.

Italy

Italian Data Protection Authority (Garante)

01/29/2026

€12,000

Ministero della Cultura

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 12 (1) GDPR, Art. 13 GDPR, Art. 35 GDPR, Art. 88 (1) GDPR

Failure to comply with data processing principles

At the National Archaeological Museum of Campobasso, the Ministry of Culture ran CCTV without a union agreement and used footage to discipline an employee, with inadequate notices for staff and visitors and no DPIA. The Garante fined the ministry €12,000.

Italy

Italian Data Protection Authority (Garante)

01/29/2026

€50,000

Università Telematica E-Campus

Art. 5 (1) c), e) GDPR, Art. 6 (1) c), e), (2), (3) GDPR, Art. 9 (1) g) GDPR, Art. 25 GDPR

Non-compliance with lawful basis for data processing

Università Telematica e-Campus used biometric face recognition to check attendance at online teacher-training webinars from March to November 2024, relying on consent presented as compulsory. The Garante found no valid basis, excess data and no DPIA, fining it €50,000.

Italy

Italian Data Protection Authority (Garante)

01/29/2026

€12,000

Istituto San Giuseppe La Salle di Milano

Art. 5 (1) a), b) GDPR, Art. 6 GDPR, Art. 12 (1) GDPR, Art. 13 (1) GDPR, Art. 35 GDPR, Art. 88 GDPR

Failure to comply with data processing principles

The Garante fined the congregation running Milan's Istituto San Giuseppe La Salle €12,000: CCTV had run since 2019 without labour-law safeguards, and a teacher filmed footage of a pupil's accident on a phone for an insurer's investigator. Notices were poor and no DPIA was done.

Italy

Italian Data Protection Authority (Garante)

01/29/2026

€10,000

Istituto tecnico industriale statale “Stanislao Cannizzaro” di Catania

Art. 5 (1) a) GDPR, Art. 6 (1) c), e), (2), (3) GDPR, Art. 9 (1), (2), g), (4) GDPR

Non-compliance with lawful basis for data processing

A Catania technical school posted on its website a circular naming 51 students with disabilities with their classes, support teachers and inclusion-meeting times; the PDF stayed findable via Google. The Garante imposed €10,000, halved if paid within 30 days.

Italy

Italian Data Protection Authority (Garante)

01/29/2026

€2,000

Federazione Nazionale Ordini Professioni Infermieristiche (FNOPI)

Art. 5 (1) a) GDPR, Art. 6 (1) c), e), (2), (3), b) GDPR

Non-compliance with lawful basis for data processing

The Garante found that FNOPI, the nurses' federation, unlawfully published names of candidates in a recruitment competition, including those not admitted to the oral exam, which stayed indexed by search engines after removal. The published decision is under court challenge.

Italy

Italian Data Protection Authority (Garante)

01/29/2026

€5,000

Dr. Paolo Montemurro

Art. 5 (1) a), b), c) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The Garante fined a plastic surgeon €5,000 for posting a patient's rhinoseptoplasty photos on Instagram. Her consent covered anonymised images, but she remained recognisable, so her health data was disclosed unlawfully. Paying within 30 days would halve the fine.

Sweden

Data Protection Authority of Sweden

01/26/2026

€564,626

Sportadmin i Skandinavien AB

Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

An unprotected variable on a Sportadmin web page allowed an SQL injection in January 2025; the attacker reached its servers and data on 2.1 million people, mostly children and including sensitive data, later appeared on the darknet. IMY fined the firm under Art. 32. Fine of SEK 6,000,000, converted to € at the ECB rate on the decision date.

France

French Data Protection Authority (CNIL)

01/22/2026

€5,000,000

FRANCE TRAVAIL

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

CNIL fined France Travail €5m after hackers used social engineering in 2024 to hijack Cap Emploi advisers' accounts and reach data on everyone registered over 20 years. Logins were weak, logging poor and access too broad; a €5,000 daily penalty applies if fixes lag.

Slovenia

Slovenian Information Commissioner (IP)

01/20/2026

€4,850

Unknown

Art. 25 GDPR

Failure to implement sufficient measures to ensure information security

A legal entity kept real data on association members, including tax numbers and medical check dates, in a test application reachable with a publicly posted username and password. The Information Commissioner fined it €4,650 and the responsible employee €200 (€4,850 total).

Spain

Spanish Data Protection Authority (AEPD)

01/19/2026

€1,200

Dental Clinic

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

A dental clinic's security CCTV included a camera in the surgery where patients were treated, which the AEPD deemed excessive processing. The €2,000 fine fell to €1,200 after voluntary payment and admission of responsibility.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

01/19/2026

€15,000

Continental Automotive Products SRL

Art. 5 (1) c), (2) GDPR, Art. 32 (1) b), (2) GDPR

Failure to implement sufficient measures to ensure information security

An Excel sheet listing Continental Automotive Products staff and former staff, with data from their medical certificates, was repeatedly circulated internally. ANSPDCP fined the company under Art. 5(1)(c) and Art. 32 for lacking adequate safeguards. Fine set at RON 76,366, stated by the authority as the equivalent of €15,000.

Norway

Norwegian Supervisory Authority (Datatilsynet)

01/16/2026

€21,331

Timegrip AS

Art. 15 (1), (3) GDPR

Non-compliance with subjects' rights protection safeguards

Timegrip, which ran a bankrupt retailer's time-recording system, refused a former employee's 2020 request for timesheets needed to claim unpaid wages. Datatilsynet held it was the controller and fined it, lowering the sum for its own long delay. Fine of NOK 250,000, converted to € at the ECB rate on the decision date.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

01/13/2026

€8,000

PREMIER RESTAURANTS ROMANIA SRL

Art. 28 (1) GDPR, Art. 32 (1) b), (2) GDPR

Failure to implement sufficient measures to ensure information security

Hackers broke into an application run by Premier Restaurants Romania, exposing staff names, birth dates, emails and job titles. ANSPDCP fined the company for inadequate security and for using a processor without sufficient guarantees. The fine has been paid. Fine set at RON 40,736, stated by the authority as the equivalent of €8,000.

Austria

Austrian Data Protection Authority (DSB)

01/12/2026

€200

Medical Student

Art. 6 (1) f) GDPR, Art. 9 (2) GDPR

Non-compliance with lawful basis for data processing

Austria's DSB fined a medical student €200 for filming a patient with dementia in the corridor of a hospital neurology ward and sending the clip to a colleague; recording and sharing the footage had no legal basis.

Spain

Spanish Data Protection Authority (AEPD)

01/10/2026

€500

VOX ESPAÑA

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The AEPD fined political party VOX €500 for posting on Facebook an image of a receipt that showed a private person's full name, signature and national ID number, a disclosure for which it had no legal basis.

Spain

Spanish Data Protection Authority (AEPD)

01/10/2026

€8,000

KVIKU SPAIN, S.L

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

KVIKU Spain required customers proving their identity to supply a selfie with their ID card in hand, which the AEPD judged excessive under the data minimisation principle. The €10,000 fine was reduced to €8,000 after voluntary payment.

Poland

Polish National Personal Data Protection Office (UODO)

01/09/2026

€18,511

Komendanta Miejskiego Policji w Krakowie

Unknown

Failure to comply with data processing principles

UODO fined Kraków's City Police Commander after a police press statement replying to a TV report disclosed a woman's mental and reproductive health, medication and suspected offences in an abortion-related case. No risk analysis was done and safeguards were never tested. Fine of PLN 78,000, converted to € at the ECB rate on the decision date.

Greece

Hellenic Data Protection Authority (HDPA)

01/08/2026

€10,000

Headquarter of a Fire Brigade

Art. 5 (1) a ), c) GDPR

Non-compliance with lawful basis for data processing

The HDPA fined the Hellenic Fire Service headquarters €10,000 after a fire officer's illness, treatment and medicines were entered in a daily order book open to staff and posted on an internal document system, breaching lawfulness and data minimisation.

France

French Data Protection Authority (CNIL)

01/08/2026

€15,000,000

FREE

Art. 32 GDPR, Art. 34 GDPR

Failure to implement sufficient measures to ensure information security

CNIL fined Free €15m over the October 2024 attack on its systems: remote-access VPN logins were not robust, abnormal activity went undetected, and the email sent to affected subscribers, some of whose IBANs leaked, lacked information required by Art. 34.

France

French Data Protection Authority (CNIL)

01/08/2026

€27,000,000

FREE MOBILE

Art. 5 (1) e) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

After a 2024 intrusion exposed data from 24 million subscriber contracts at Free Mobile and Free, CNIL fined Free Mobile €27m for weak VPN authentication and poor anomaly detection, an incomplete breach email to customers and keeping ex-subscribers' data too long.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

01/08/2026

€2,000

Money Seeds S.R.L.

Art. 12 GDPR, Art. 13 GDPR, Art. 14 GDPR

Non-compliance with subjects' rights protection safeguards

ANSPDCP fined Money Seeds for emailing marketing to a complainant who had objected, ignoring repeated erasure requests, offering no simple free opt-out and failing to prove proper privacy information. A separate ePrivacy fine was also imposed. Fine set at RON 10,178, stated by the authority as the equivalent of €2,000.

Slovenia

Slovenian Information Commissioner (IP)

01/06/2026

€5,600

Sole Trader

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

A sole trader emailed a court document naming people and stating they were injured parties to recipients when seeking to postpone a hearing, though those details were irrelevant to the request. The Information Commissioner imposed €5,600 for breaching data minimisation.

Poland

Polish National Personal Data Protection Office (UODO)

01/02/2026

€232,208

Polish Postal Service

Art. 38 (3), (6) GDPR

No data protection officer appointed

UODO fined a joint-stock company because its DPO was also a director overseeing security and classified information and was authorised to represent it before UODO and the courts, a conflict of interest; no documented independence analysis existed. The decision is not final. Fine of PLN 978,128, converted to € at the ECB rate on the decision date.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

2026

€5,214

Online retailer

Art. 12 (1) GDPR, Art. 13 (1) c), d), f) GDPR, Art. 13 (2) a) GDPR

Information obligation non-compliance

NAIH found an online shop's 2020–2025 privacy notices deficient: vague purposes, unclear legal bases, missing or contradictory retention periods and no mention of full IP addresses sent to the US. It was fined and ordered to fix them. Fine of HUF 2,000,000, converted to € at the ECB rate of 2 January 2026, as only the decision year is known.

Croatia

Croatian Data Protection Authority (AZOP)

2026

€2,590,000

Gambling operator

Art. 5 (1) a), c) GDPR, Art. 6 (1) GDPR, Art. 7 GDPR, Art. 9 (1) GDPR, Art. 12 (1) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

AZOP fined a casino operator €2.59m for scanning four fingerprints per player (34,933 consents) for quicker entry while claiming two, without showing fewer would not do, using bundled consents that were not specific or free, and giving inconsistent privacy information.

Slovenia

Slovenian Information Commissioner (IP)

2026

€1,282

Unknown legal entity

Art. 28 (3) GDPR

Insufficient data processing agreement

The Information Commissioner fined a company €1,282 because no valid contract governed a processor that stored its employees' data, kept the related records and gave technical support, as Art. 28(3) requires. Paying promptly without challenge halves it to €641.

Greece

Hellenic Data Protection Authority (HDPA)

12/31/2025

€4,000

I Mathisi

Art. 12 (3), (4) GDPR, Art. 15 (1) GDPR, Art. 31 GDPR

Non-compliance with subjects' rights protection safeguards

A tutoring centre ignored a father's access requests for copies of tuition receipts for his two children and evaded the HDPA's letters and summons. The HDPA fined it €2,000 for the access breach and €2,000 for not cooperating (Art. 31), €4,000 in all.

Greece

Hellenic Data Protection Authority (HDPA)

12/31/2025

€5,000

REVMA PLUS Retail S.A.

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The HDPA fined call centre Revma Plus €5,000 after a technical fault let its marketing calls reach numbers on the opt-out register. The fault was fixed, but the HDPA found the call checks inadequate and said the incident should have been reported to the controller.

Greece

Hellenic Data Protection Authority (HDPA)

12/31/2025

€10,000

SIGMA & KAPPA IMPORTING SOCIÉTÉ ANONYME

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Sigma & Kappa, a call centre phoning on behalf of a gas supplier, was fined €10,000 by the HDPA because its safeguards on manually dialled calls were ineffective, so telemarketing calls reached numbers on the do-not-call register, breaching Art. 32.

Greece

Hellenic Data Protection Authority (HDPA)

12/31/2025

€80,000

One Way Private Company

Art. 5 GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 29 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The HDPA fined call centre One Way €80,000: €40,000 as processor because staff could bypass its do-not-call check, and €40,000 as controller for gathering consents to promote other firms' products beyond its mandate. It must also destroy data lacking valid consent.

Greece

Hellenic Data Protection Authority (HDPA)

12/31/2025

€10,000

Thessaloniki–Thessaly Gas Supply Company S.A.

Art. 28 (3) GDPR, Art. 32 (2), (4) GDPR

Insufficient data processing agreement

The HDPA fined gas supplier ZeniTh €10,000 under Art. 32 for failing to supervise the call centres making its marketing calls: it passed complaints on without verifying their answers while calls kept reaching opted-out numbers. A call to an ex-customer drew a reprimand.

France

French Data Protection Authority (CNIL)

12/30/2025

€3,500,000

Company

Art. 6 (1) a) GDPR, Art. 13 GDPR, Art. 32 GDPR, Art. 35 GDPR

Failure to comply with data processing principles

CNIL fined a company €3.5m for passing loyalty-scheme members' emails and phone numbers to a social network for ad targeting since 2018 without valid consent or clear information. It also cited weak password rules and SHA-256 hashing, no DPIA, and cookies set before consent.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

12/30/2025

€10,000

ROUMASPORT SRL

Art. 32 (1) b) (2) GDPR

Failure to implement sufficient measures to ensure information security

Repeated cyber attacks on Roumasport's online platform let intruders into customer accounts, exposing names, birth dates, addresses, phone numbers, passwords, purchase history and loyalty data. ANSPDCP found security inadequate for the risk and fined the company. Fine set at RON 50,920, stated by the authority as the equivalent of €10,000.

Spain

Spanish Data Protection Authority (AEPD)

12/29/2025

€1,600

NAROBESA INV, S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

NAROBESA INV did not answer requests from the AEPD; its €2,000 fine was lowered to €1,600 after voluntary payment.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

12/29/2025

€2,000

Order of General Nurses, Midwives and Medical Assistants of Romania – Neamt Branch

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 12 GDPR, Art. 13 GDPR, Arrt. 32 (1) GDPR

Failure to comply with data processing principles

The Neamț branch of Romania's nurses' and midwives' order filmed staff and trainees in offices and a classroom without consulting employees, testing less intrusive means or fully informing people. ANSPDCP fined it, issued two warnings and ordered the cameras removed. Fine set at RON 10,177, stated by the authority as the equivalent of €2,000.

Spain

Spanish Data Protection Authority (AEPD)

12/22/2025

€500,000

CURENERGÍA COMERCIALIZADOR DE ÚLTIMO RECURSO S.A.U.

Art. 25 GDPR

Failure to implement sufficient measures to ensure information security

The AEPD fined regulated power supplier Curenergía €500,000 because a customer messaging tool was not designed with privacy built in, so messages with one customer's personal data reached an unrelated person.

France

French Data Protection Authority (CNIL)

12/22/2025

€1,700,000

NEXPUBLICA FRANCE

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

CNIL fined software firm Nexpublica France €1.7m because its PCRM tool, used by French disability centres, had basic security flaws known from audits that were fixed only after users saw other people's documents in 2022. The data could reveal disabilities.

Spain

Spanish Data Protection Authority (AEPD)

12/20/2025

€600

4USPORT INSTALACIONES DEPORTIVAS, S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

A sports facilities company was fined €600 by the AEPD after it failed to cooperate with the authority's requests for information.

Spain

Spanish Data Protection Authority (AEPD)

12/20/2025

€32,000

EXCEL HOTELS & RESORTS, S.A.

Art. 5 (1) f) GDPR

Failure to implement sufficient measures to ensure information security

Guards controlling access to a hotel group's premises regularly left documents with personal data at their post, where others could see them. The AEPD's €40,000 fine was reduced to €32,000 for voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

12/20/2025

€6,000

BLUE TEAM FLIGHT SCHOOL, S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

Blue Team Flight School was fined €6,000 by the AEPD for leaving the authority's requests unanswered.

Spain

Spanish Data Protection Authority (AEPD)

12/20/2025

€300

Unknown

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The AEPD imposed a €300 fine on an unidentified party that did not respond to the authority's requests for information.

Croatia

Croatian Data Protection Authority (AZOP)

12/18/2025

€1,500,000

Bank

Art. 5 (1) a), c) GDPR, Art. 6 (1) GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 25 (2) GDPR

Failure to comply with data processing principles

AZOP fined a bank €1.5m because its mobile banking app for Android and Huawei devices scanned phones and sent lists of every installed app for 433,922 users to the bank's database, without legal basis, proper information or data minimisation. The ruling is not yet final.

Italy

Italian Data Protection Authority (Garante)

12/18/2025

€40,000

LTL S.p.A.

Art. 5 (1) a), c), e) GDPR, Art. 12 GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

After dismissing its managing director, LTL kept his individual work email account active for about two months and forwarded incoming mail to another company account, and it never answered his rights request. The Garante fined the company €40,000 and ordered a reply.

Italy

Italian Data Protection Authority (Garante)

12/18/2025

€40,000

Anticimex s.r.l.

Art. 5 (1) a), b), c) e) GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 15 GDPR, Art. 88 GDPR

Non-compliance with lawful basis for data processing

Anticimex ignored a former employee's access request and kept his work mailbox running for well over a year after he left, having it forensically examined for evidence of a non-compete breach. The Garante fined it €40,000 and banned access to staff email content.

Italy

Italian Data Protection Authority (Garante)

12/18/2025

€120,000

Pioneer Hi-Bred Italia Sementi s.r.l.

Art. 5 (1) a), b), c) GDPR; Art. 6 (1) f) GDPR, Art. 28 GDPR

Non-compliance with lawful basis for data processing

Seed firm Pioneer Hi-Bred Italia fitted leased company cars with telematics logging private and business trips and scoring staff driving. The Garante found no valid legal basis, poor information and no processor agreements, ordered private-trip data deleted and fined it €120,000.

Italy

Italian Data Protection Authority (Garante)

12/18/2025

€1,000

Data Controller

Art. 5 (1) a) GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

A self-employed professional sent a message about a dispute with the complainant, including her home address, to the shared institutional inbox of the ministry office where she worked, then ignored the Garante's requests for information. The Garante fined the professional €1,000.

Italy

Italian Data Protection Authority (Garante)

12/18/2025

€2,000

Elba Catering Distribuzioni s.r.l.s.

Art. 5 (1) a), c) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

A catering distributor on Elba had outdoor cameras filming the public road, poorly visible signs lacking key details, no labour inspectorate approval for filming staff and no processor contract with the installer, who could view footage remotely. The Garante fined it €2,000.

Italy

Italian Data Protection Authority (Garante)

12/18/2025

€6,000

Comune di Nave

Art. 5 (1) a) GDPR, Art. 6 (1) c), e), (2), (3) GDPR, Art. 12 (1), (3), (4) GDPR, Art. 13 GDPR, Art. 35 GDPR

Non-compliance with lawful basis for data processing

The town of Nave used a camera gate to read the plates of all vehicles leaving town, storing transit data for seven days to check insurance, without a proper legal basis, notice or DPIA, and ignored a driver's erasure request. The Garante fined it €6,000.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

12/15/2025

€175,000

Arnhem and Nijmegen University of Applied Sciences

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The AP fined HAN University of Applied Sciences €175,000 after a 2021 hack via a web form reached servers holding names, addresses, passwords and citizen service numbers. Security was not matched to the risks and a database account had unrestricted rights. HAN accepted the fine.

United Kingdom

Information Commissioner (ICO)

12/12/2025

€75,282

Chief Constable of the Police Service of Scotland

Art. 5 (1) c), f) GDPR, Art. 25 (1), (2) GDPR, Art. 32 (1) GDPR, Art. 33 GDPR

Failure to implement sufficient measures to ensure information security

Police Scotland bulk-downloaded a witness's phone in a criminal case, then gave the full download to the person she accused during a misconduct probe. The ICO issued a reprimand and a penalty, halved for a public body, for weak security, excess data and late breach reporting. Fine of GBP 66,000, converted to € at the ECB rate on the decision date.

Slovenia

Slovenian Information Commissioner (IP)

12/11/2025

€75,474

RIEDL PRECISION d.o.o.

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Monitoring software on a staff member's work PC recorded all his activity, including private Facebook chats, Gmail, web use and audio of conversations, with no legal basis. Slovenia's Information Commissioner fined the firm €71,474 and the manager responsible €4,000.

France

French Data Protection Authority (CNIL)

12/11/2025

€1,000,000

MOBIUS SOLUTIONS LTD

Art. 28 GDPR, Art. 29 GDPR, Art. 30 GDPR

Failure to comply with data processing principles

CNIL fined Mobius Solutions, a former processor running targeted ad campaigns for Deezer, €1m: it kept a copy of data on over 46 million Deezer users after the contract ended, used it for its own purposes without instructions and kept no processing record.

Ireland

Data Protection Authority of Ireland

12/10/2025

€98,000

University of Limerick

Art. 5 (1) f) GDPR, Art. 30 (1) GDPR, Art. 32 (1) GDPR, Art. 33 (1) GDPR, Art. 34 (1) GDPR

Failure to implement sufficient measures to ensure information security

The DPC reprimanded the University of Limerick and fined it €98,000 after six phishing-related compromises of staff email accounts in 2018-2020, finding weak security, an incomplete record of processing, and failures in notifying the DPC and those affected.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

12/10/2025

€15,000

Crowd Entertainment Limited

Art. 12 (3), (4) GDPR, Art. 15 (1), (3) GDPR

Non-compliance with subjects' rights protection safeguards

An online gaming operator failed to give a player a complete written answer in time to an access request covering their player accounts and self-exclusion requests. ANSPDCP fined it and ordered a full reply and better handling of data subject requests. Fine set at RON 76,333, stated by the authority as the equivalent of €15,000.

Slovenia

Slovenian Information Commissioner (IP)

12/08/2025

€5,100

Legal Entity

Art. 12 GDPR, Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

A company's website forms for orders, sign-up, log-in, contact and comments collected personal data without easy access to the required privacy information. Slovenia's Information Commissioner fined the company €4,800 and its responsible officer €300, €5,100 in all.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

12/08/2025

€1,000

Compania de Apa Oltenia S.A.

Art. 29 GDPR, Art. 32 (4) GDPR

Failure to implement sufficient measures to ensure information security

A water utility employee posted a customer's details about their payments and financial dealings with the company on social media. ANSPDCP found the utility lacked adequate safeguards and staff training, fined it and ordered it to bring its processing into line. Fine set at RON 5,084, stated by the authority as the equivalent of €1,000.

Italy

Italian Data Protection Authority (Garante)

12/04/2025

€1,000

Roverbella Comprehensive School

Art. 5 (1) a) GDPR, Art. 6 (1) c), e), (2), (3) GDPR, Art. 9 (1), (2) g), (4) GDPR

Non-compliance with lawful basis for data processing

A comprehensive school emailed a reminder about missing compulsory vaccinations to about 37 parents with all addresses visible, so each learned that the others' children were not up to date. The Garante treated this as unlawful disclosure of health data and fined it €1,000.

Italy

Italian Data Protection Authority (Garante)

12/04/2025

€1,000

"Principe Umberto di Savoia" State Scientific and Linguistic High School

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 9 (2) b), g) GDPR, Art. 13 GDPR, Art. 29 GDPR

Non-compliance with lawful basis for data processing

A state high school in Sicily filed a staff member's labour-court appeal, containing data about a serious illness, in its general records system where 14 staff could open it. It also informed and instructed employees late. The Garante fined it €1,000.

Italy

Italian Data Protection Authority (Garante)

12/04/2025

€12,000

Comune di Tuscania

Art. 5 (1) a) GDPR, Art. 6 (1) c, e), (2), (3) GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 15 GDPR, Art. 28 GDPR, Art. 35 GDPR, Art. 58 (1) GDPR

Failure to comply with data processing principles

The Garante fined the town of Tuscania €12,000 over about 50 CCTV and plate-reading cameras plus cameras at waste points: no signs or notice, no legal basis for plate reading, no DPIA or processor contracts, a refused access request and incomplete replies to the authority.

Italy

Italian Data Protection Authority (Garante)

12/04/2025

€2,000

Istituto Comprensivo Centro di Casalecchio di Reno

Art. 5 (1) a), c) GDPR, Art. 6 c), e) GDPR

Non-compliance with subjects' rights protection safeguards

A school near Bologna left a teachers' ranking list on its website for about two years showing the home addresses, phone numbers, personal emails and tax codes of 1,333 teachers, with no legal basis. The Garante imposed €2,000, noting the error was unintentional.

Spain

Spanish Data Protection Authority (AEPD)

12/03/2025

€72,000

TIGER MEDIA INC.

Art. 6 GDPR, Art. 27 GDPR

Non-compliance with lawful basis for data processing

Ad-tech firm Tiger Media placed cookies on publishers' websites without getting users' consent itself, relying on the publishers and on legitimate interest instead. The AEPD cut the €120,000 penalty to €72,000 after voluntary payment and admission.

Slovenia

Slovenian Information Commissioner (IP)

12/01/2025

€1,300

Legal Entity

Art. 32 (1) a), b) GDPR

Failure to implement sufficient measures to ensure information security

An employee of an organisation left a work laptop holding unencrypted personal data unattended outside the office, open to anyone who found it. Slovenia's Information Commissioner fined the organisation €1,000 and the responsible employee €300 for lacking basic security.

Spain

Spanish Data Protection Authority (AEPD)

12/01/2025

€3,600

DELAFRUIT, S.L.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The AEPD found a company had installed cameras in its staff rest area and canteen without putting up information signs. The €6,000 fine was lowered to €3,600 following prompt payment and acceptance of liability.

Spain

Spanish Data Protection Authority (AEPD)

12/01/2025

€3,600

RISING SUN CAR RENTAL S..L.

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

A car rental company's CCTV covered more areas than needed to protect its premises, and no signs told people they were being filmed. The AEPD's €6,000 penalty fell to €3,600 after the firm paid early and admitted responsibility.

Spain

Spanish Data Protection Authority (AEPD)

11/28/2025

€1,560,000

SPRINTER MEGACENTROS DEL DEPORTE, S.L.

Art. 5 (1) f) GDPR, Art. 34 GDPR

Failure to implement sufficient measures to ensure information security

The AEPD fined sports retailer Sprinter after a cyber attack exposed data because its security was inadequate, and it failed to inform affected people properly. The €2.6m penalty was cut to €1.56m for voluntary payment and admission of responsibility.

Italy

Italian Data Protection Authority (Garante)

11/27/2025

€300,000

Aimag S.p.A.

Art. 5 (1) e) GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 13 GDPR, Art. 24 GDPR, Art. 25 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Garante fined multi-utility Aimag €300,000: anyone could open a customer portal account with only a tax code and any email, exposing bills and usage history, marketing consent boxes were pre-ticked, the privacy notice was unclear and marketing data were kept five years.

Italy

Italian Data Protection Authority (Garante)

11/27/2025

€400,000

Verisure Italy s.r.l.

Art. 5 (1) e) GDPR, Art. 7 (2), (4) GDPR, Art. 12 (3) GDPR, Art. 13 (2) a) GDPR, Art. 17 GDPR, Art. 21 GDPR

Failure to comply with data processing principles

The Garante fined Verisure Italy €400,000 after complaints that sales calls and texts continued despite objections. Consent taken via its website quote form was bundled, teleselling data were kept 12 months, and notices for former clients set no retention period.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/27/2025

€2,000

Nițu A. Cleopatra – Expert Accountant

Art. 32 (1) a), b), (2) GDPR

Failure to implement sufficient measures to ensure information security

ANSPDCP fined a self-employed accountant after a cyber attack breached its IT systems and locked it out, exposing many people's names, personal ID numbers, contact details and financial and tax documents. The firm was found to lack adequate security measures. Fine set at RON 10,167, stated by the authority as the equivalent of €2,000.

Belgium

Belgian Data Protection Authority (APD)

11/27/2025

€5,000

Infobel

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR, Art. 24 GDPR

Non-compliance with lawful basis for data processing

The Belgian APD found that data broker Infobel sold a complainant's name and address for direct marketing without proving valid consent, ordered erasure and fined it €40,000. On appeal the Market Court partly annulled the decision and set the fine at €5,000.

France

French Data Protection Authority (CNIL)

11/27/2025

€1,500,000

AMERICAN EXPRESS CARTE FRANCE

Art. 82 loi Informatique et Libertés

Non-compliance with lawful basis for data processing

CNIL fined American Express Carte France €1.5m over cookies on its French website: advertising cookies were set before visitors made any choice and even after they refused, and cookies already placed kept being read after consent was withdrawn.

Slovenia

Slovenian Information Commissioner (IP)

11/26/2025

€6,600

Legal Entity

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Slovenia's Information Commissioner found that a company running municipal public services fitted GPS transmitters to service vehicles and logged every journey made by staff, with no legal basis. It fined the company €6,000 and the officer responsible €600, €6,600 in total.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/26/2025

€3,000

Cucina di Fabio S.R.L.

Art. 6 (1) GDPR, Art. 15 GDPR, Art. 17 GDPR, Art. 25 (1), (2) GDPR

Non-compliance with lawful basis for data processing

ANSPDCP fined Cucina di Fabio for emailing marketing to a complainant without proof of consent and for collecting email addresses without checking that they came from their owners and that recipients had expressly agreed to such messages. Fine set at RON 15,253, stated by the authority as the equivalent of €3,000.

Spain

Spanish Data Protection Authority (AEPD)

11/23/2025

€5,000

ACTIVOS INTELIGENTES, S.L.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The AEPD fined Activos Inteligentes €5,000 for asking guests to send a selfie holding their ID card to verify who they were, thereby collecting ID card details beyond what that purpose required.

Spain

Spanish Data Protection Authority (AEPD)

11/21/2025

€1,200,000

IDCQ HOSPITALES Y SANIDAD, S.L.U.

Art. 6 GDPR, Art. 9 GDPR, Art. 25 GDPR

Failure to comply with data processing principles

The AEPD fined IDCQ Hospitales y Sanidad €1.2m over its MRI service: earlier scans brought in by patients were kept only where needed for comparison and otherwise erased at once, strict return rules led to rapid deletion, and patients struggled to get media back.

Slovenia

Slovenian Information Commissioner (IP)

11/21/2025

€16,650

Legal Entity

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Slovenia's Information Commissioner fined a legal entity €16,250 and its responsible employee €400 because event registration confirmations of 12 women, with contact details and T-shirt sizes, sat on a public server behind guessable sequential links with no password.

United Kingdom

Information Commissioner (ICO)

11/20/2025

€1,393,401

LastPass UK Ltd

Art. 5 (1) f) UK GDPR, Art. 32 (1) UK GDPR

Failure to implement sufficient measures to ensure information security

The ICO fined LastPass UK after attackers stole data on 1.63m UK customers in 2022. Staff, including senior employees, could open business vaults holding decryption keys from personal devices and link them to personal accounts under one master password. Fine of GBP 1,228,283, converted to € at the ECB rate on the decision date.

France

French Data Protection Authority (CNIL)

11/20/2025

€750,000

LES PUBLICATIONS CONDE NAST

Art. 82 loi Informatique et Libertés

Failure to comply with data processing principles

CNIL fined Les Publications Condé Nast €750,000 because vanityfair.fr set consent-based cookies before visitors chose, labelled some as strictly necessary without explanation, and kept setting or reading cookies after refusal or withdrawal, despite a 2021 compliance order.

Spain

Spanish Data Protection Authority (AEPD)

11/19/2025

€60,000

STRATESYS TECHNOLOGY SOLUTIONS, S.L.

Art. 5 (1) f) GDPR

Failure to implement sufficient measures to ensure information security

The AEPD fined consultancy Stratesys Technology Solutions after a personal data breach revealed shortcomings in its security measures. The €100,000 fine was cut to €60,000 after voluntary payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

11/19/2025

€800

SOBLADA RESTAURACIÓN, S.L.

Art. 5 (1) c) GDPR Art. 13 GDPR

Failure to comply with data processing principles

The AEPD fined restaurant operator Soblada Restauración for installing CCTV without warning signs and without telling its staff about the cameras. The €1,000 fine was reduced by 20% to €800.

Spain

Spanish Data Protection Authority (AEPD)

11/19/2025

€2,000

ASOCIACIÓN NACIONAL DE TASADORES Y PERITOS JUDICIALES INFORMÁTICOS

Art. 13 GDPR, Art. 17 GDPR

Non-compliance with subjects' rights protection safeguards

The AEPD fined an association of court-appointed IT valuers and experts €2,000 for posting online a judgment containing an individual's personal data and then mishandling that person's request to exercise data protection rights.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/19/2025

€3,000

Greencorp S.R.L.

Art. 32 (1), b) d), (2) GDPR

Failure to implement sufficient measures to ensure information security

ANSPDCP fined Greencorp after a cyberattack encrypted its database and halted its IT systems, exposing extensive employee data such as ID numbers, children's details, salaries, sick leave and bank accounts. Safeguards were inadequate and untested; MFA was ordered. Fine set at RON 15,258, stated by the authority as the equivalent of €3,000.

Austria

Austrian Data Protection Authority (DSB)

11/18/2025

€80

Journalist

Art. 5 (1) a), c) GDPR, Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The DSB fined a journalist €80 for posting on social media personal details of an individual, including the home address, that were not needed for the purpose of the post.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/17/2025

€8,000

PGS SOFA & CO SRL

Art. 32 (1) b), d), (2) GDPR

Failure to implement sufficient measures to ensure information security

ANSPDCP fined PGS Sofa & Co after a cyberattack cut it off from its own IT systems and exposed staff, customer and partner data, including salaries and bank accounts. It lacked adequate, regularly tested safeguards and was ordered to adopt MFA and password rules. Fine set at RON 40,663, stated by the authority as the equivalent of €8,000.

Poland

Polish National Personal Data Protection Office (UODO)

11/15/2025

€4,725

Powiatowego Inspektora Sanitarnego w Policach

Art. 5 (1) f), (2) GDPR, Art. 24 GDPR, Art. 25 (1) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

UODO fined a district sanitary inspector after a former employee lost a private, unencrypted and unprotected USB stick holding data on over 4,200 people, including Covid test results of children. It had no rules or risk analysis covering external media. Fine of PLN 20,000, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

11/14/2025

€2,400

AXARQUIA VELEZ DENTAL, S.L.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The AEPD fined dental clinic Axarquía Vélez Dental because its security cameras covered more of the premises than protecting them required. The fine came down to €2,400 after voluntary payment and admission of responsibility.

Croatia

Croatian Data Protection Authority (AZOP)

11/14/2025

€4,500,000

Telecommunications operator (operator of electronic communications networks and services)

Art. 5 (1) b), c), (2) GDPR, Art. 6 (1) GDPR, Art. 12 (1) GDPR, Art. 13 (1) f) GDPR, Art. 28 (1) GDPR, Art. 44 GDPR, Art. 46 (1) GDPR

Failure to comply with data processing principles

AZOP fined a telecoms operator €4.5m: after 2022 a Serbian group firm with admin access to 847,862 CRM records got data without SCCs or a risk assessment, transfer notices were vague, staff ID cards and criminal certificates were copied, and a telesales processor went unvetted.

Italy

Italian Data Protection Authority (Garante)

11/13/2025

€40,000

Quarantadue S.r.l.

Art. 5 (1) a), c) GDPR

Failure to comply with data processing principles

The Garante ruled that producer Quarantadue unlawfully used, in a Netflix true-crime series, dozens of intercepted calls and voicemails of a murdered girl's parents that were never used at trial; it banned further distribution and imposed a €40,000 fine, now under challenge.

Italy

Italian Data Protection Authority (Garante)

11/13/2025

€6,000

Comune di Orte

Art. 5 (1) a) GDPR, Art. 6 (1) c), e) GDPR, Art. 12 (1) GDPR, Art. 13 GDPR, Art. 35 GDPR

Failure to comply with data processing principles

The Garante fined Orte €6,000: €5,000 for running 43 street cameras without a specific legal basis, with inadequate signs and privacy notices and no prior DPIA, plus €1,000 for answering the authority's information requests late and incompletely.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/12/2025

€4,000

Fan Courier Express SRL

Art. 5 (1) a), c), e) GDPR, Art. 6 (1) GDPR, Art. 12 (2), (3), (4) GDPR, Art. 15 (1), (3) GDPR, Art. 17 GDPR

Non-compliance with subjects' rights protection safeguards

ANSPDCP fined courier Fan Courier for leaving a complainant's access and erasure request unanswered and not providing a copy of his data, and for processing a disparaging remark linked to him in breach of the lawfulness, minimisation and storage principles. Fine set at RON 20,380, stated by the authority as the equivalent of €4,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/10/2025

€2,000

Whitedecor SRL

Art. 6 (1) a) GDPR, Art. 7 GDPR, Art. 12 (3) GDPR, Art. 15 GDPR, Art. 17 GDPR, Art. 21 GDPR

Non-compliance with lawful basis for data processing

ANSPDCP fined Whitedecor for repeatedly sending marketing texts to a customer after a purchase without proof of consent, and for not replying within a month to the customer's requests for access, objection to marketing and erasure of the data. Fine set at RON 10,164, stated by the authority as the equivalent of €2,000.

Greece

Hellenic Data Protection Authority (HDPA)

11/07/2025

€1,000

Company

Art. 12 (5) GDPR, Art. 15 (1), (3) GDPR

Non-compliance with subjects' rights protection safeguards

The HDPA fined the owner of a news website €1,000 for refusing a former journalist's request for records of his log-ins and work on the site's back end, wrongly treating the data as company property and the request as abusive because of a pending lawsuit.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/07/2025

€7,000

Klass Wagen S.R.L.

Art. 32 (1) b), d) GDPR

Failure to implement sufficient measures to ensure information security

Acting as lead authority, ANSPDCP fined Klass Wagen after a former employee disclosed colleagues' log-ins to its contract system, exposing ID, licence and contact data of many customers, some in other EU states; late internal reporting delayed the response. Fine set at RON 35,615, stated by the authority as the equivalent of €7,000.

Spain

Spanish Data Protection Authority (AEPD)

11/06/2025

€10,043,002

Aena, S.M.E., S.A.

Art. 35 GDPR

Failure to comply with data processing principles

The AEPD fined airport operator Aena €10,043,002 for running a facial recognition pilot at several airports without first completing an assessment of the impact on data protection, as Article 35 requires for such high-risk processing.

Spain

Spanish Data Protection Authority (AEPD)

11/05/2025

€750

ASOCIACIÓN ESCUELA NACIONAL DE EQUITACIÓN

Art. 58 (2) d) GDPR

Non-cooperation with Data Protection Authority

The AEPD fined a national riding school association €750 because it never showed that it had implemented the corrective measures the authority had previously ordered it to take.

Bulgaria

Bulgarian Commission for Personal Data Protection (KZLD)

11/01/2025

€2,556

Municipality of Kyustendil

Unknwon

Non-compliance with lawful basis for data processing

Bulgaria's data protection commission (KZLD) fined the Municipality of Kyustendil for unlawfully keeping copies of identity documents and notarial deeds of seven people who had applied for access or car parking passes. Fine likely set in BGN, but the EDPB report gives only the € figure, so no conversion was possible.

Spain

Spanish Data Protection Authority (AEPD)

10/28/2025

€6,000

APARELLS ORTOPEDICS CURTO, S.L

Art. 5 (1) f) GDPR

Non-compliance with subjects' rights protection safeguards

The AEPD found that orthopaedic supplier Aparells Ortopèdics Curto could not guarantee the availability of records it was obliged to keep, leaving it unable to answer a data subject's request. Its €10,000 fine fell to €6,000 after prompt payment and acceptance of liability.

Latvia

Data State Inspectorate (DSI)

10/28/2025

€300,000

SIA "ZZ Dats"

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The DSI fined ZZ Dats, IT processor for nearly all Latvian municipalities, €300,000 under Article 32 after a major late-2024 leak of data held in its system showed it lacked adequate security. The firm has appealed to Riga City Court; the councils were reprimanded.

Austria

Austrian Data Protection Authority (DSB)

10/27/2025

€1,500

Shop Owner

Art. 5 (1) a), c) GDPR, Art. 6 (1) f GDPR

Non-compliance with lawful basis for data processing

The Austrian DSB fined a shop owner €1,500 because her security cameras recorded the public pavement in front of the shop as well as the shop itself, and she posted a CCTV image of a suspected shoplifter online hoping someone would identify them.

Poland

Polish National Personal Data Protection Office (UODO)

10/27/2025

€9,445

Gynecological Center

Unknown

Failure to notify DPA of a data breach

UODO fined a fertility and medical centre for not reporting a breach: staff sent a refund confirmation naming a patient's prenatal genetic test to another patient with the same first name. It misjudged the risk and was also reprimanded for not telling her. Fine of PLN 40,000, converted to € at the ECB rate on the decision date.

Italy

Italian Data Protection Authority (Garante)

10/23/2025

€15,000

Ordine degli Avvocati di Latina

Art. 5 (1) a) GDPR, Art. 6 (1) c), e), (2), (3) GDPR, Art. 10 GDPR

Non-compliance with lawful basis for data processing

The Garante fined the Latina Bar Council €15,000 for publishing on its website a court hearing list naming 18 defendants with their charges and case details; the PDF, posted during Covid-era court restrictions, came up in web searches of a complainant's name.

Italy

Italian Data Protection Authority (Garante)

10/23/2025

€20,000

Multimedia News Società Cooperativa

Art. 12 (1), (2), (3) GDPR

Non-compliance with subjects' rights protection safeguards

The Garante fined Multimedia News, publisher of the online paper Lombardianews, €20,000 for ignoring a man's request to remove and de-index an old court report, running its site with no privacy notice or contact channel, and not answering the authority's questions.

Italy

Italian Data Protection Authority (Garante)

10/23/2025

€6,000

Geturhotels Srl

Art. 5 (1) e) GDPR, Art. 6 (1) a) GDPR, Art. 17 GDPR, Art. 24 GDPR

Failure to comply with data processing principles

Geturhotels kept sending promotional texts to a former hotel customer whose data it had held since 2015, relying on legitimate interest rather than consent, and failed to log his erasure request, so messages resumed in 2024. The Garante fined it €6,000.

Italy

Italian Data Protection Authority (Garante)

10/23/2025

€1,000

Mayor of the Municipality of Calvi Risorta

Art. 5 (1), a) GDPR, Art. 6 (1) c), e) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The Garante fined the then mayor of Calvi Risorta €1,000 for posting on his public Facebook profile and page the names of residents, including minors, who had tested positive for Covid-19, and photos of children being vaccinated, without any legal basis.

Italy

Italian Data Protection Authority (Garante)

10/23/2025

€15,000

Comune di Curtarolo

Art. 5 (1) a), b) GDPR, Art. 6 (1), c), e), (2), (3) GDPR, Art. 12 (1) GDPR, Art. 13 GDPR, Art. 35 GDPR, Art. 88 GDPR

Non-compliance with lawful basis for data processing

The Garante fined Curtarolo €15,000: €5,000 for street CCTV lacking a proper legal basis, signage and DPIA, and €10,000 for filming staff at the town hall entrance and having a collaborator film an employee on sick leave, footage later used to dismiss her.

Italy

Italian Data Protection Authority (Garante)

10/23/2025

€2,000

Comune di Avola

Art. 37 (7) GDPR

No data protection officer appointed

The Garante fined the Municipality of Avola €2,000 because, although it had designated a DPO in 2019 and published the contact details, it only notified them to the authority years later, after the Garante's ex officio checks had flagged the omission.

Italy

Italian Data Protection Authority (Garante)

10/23/2025

€4,000

"Statista Aldo Moro" Higher Education Institute in Fara Sabina

Art. 5 (1) a) GDPR, Art. 6 (1) c), e), (2), (3) GDPR, Art. 37 (1), (7) GDPR

Non-compliance with lawful basis for data processing

The Garante fined a secondary school in Fara Sabina €4,000: a circular calling a disciplinary class council was posted on its website with the pupil's surname in the file name (€2,000), and it had failed to appoint a DPO until after the proceedings began (€2,000).

Poland

Polish National Personal Data Protection Office (UODO)

10/23/2025

€4,938

Court Bailiff

Art. 33 (1) GDPR, Art. 34 (1), (2) GDPR

Failure to notify DPA of a data breach

UODO fined a court bailiff after a staff error sent a wage garnishment notice with a debtor's name, PESEL number, address and debt details to the wrong person. The bailiff told neither UODO nor the debtor and must inform the debtor within three days. Fine of PLN 20,900, converted to € at the ECB rate on the decision date.

Finland

Deputy Data Protection Ombudsman

10/23/2025

€865,000

Aktia Pankki Oyj

Art. 5 (1) f) GDPR, Art. 25 (1) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

Finland's data protection sanctions board fined Aktia Bank €865,000 after a poorly planned and tested change to its strong e-identification service let 352 customers see others' names and identity codes, and log into public e-services as them, for 47 minutes in January 2023.

Spain

Spanish Data Protection Authority (AEPD)

10/22/2025

€80,000

SENDING TRANSPORTE Y COMUNICACIÓN, S.A.

Art. 28 (2), (4) GDPR

Insufficient data processing agreement

The AEPD fined courier Sending Transporte y Comunicación €80,000 (€40,000 per breach) as a sub-processor that had Transportes Auto-Radio collect an ING customer's bank documents without the bank's prior written authorisation and without any sub-processing contract.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/22/2025

€2,000

Agency for Control of Outstanding Debts S.R.L.

Art. 12 (3), (4) GDPR, Art. 15 (3) GDPR

Non-compliance with subjects' rights protection safeguards

ANSPDCP fined a debt collection company for failing to answer a complainant's access request fully and on time and for withholding the voice recordings he asked for without giving reasons. It was ordered to supply the copy and train its staff. Fine set at RON 10,192, stated by the authority as the equivalent of €2,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/20/2025

€5,000

S.P.E.E.H. Hidroelectrica S.A.

Art. 32 (1) b), d), (4) GDPR

Failure to implement sufficient measures to ensure information security

ANSPDCP fined power company Hidroelectrica after a technical fault in its billing system sent one customer's electricity invoice to another, disclosing names, addresses, contract codes, consumption and billing data. Its security measures breached Article 32. Fine set at RON 25,392, stated by the authority as the equivalent of €5,000.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

10/17/2025

€2,700,000

Experian Nederland B.V.

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR, Art. 12 (1) GDPR, Art. 14 (1) GDPR, Art. 26 (2) GDPR

Non-compliance with lawful basis for data processing

The AP fined Experian Nederland €2.7m for using data on payment arrears, debts and bankruptcies in credit scores without a valid legal basis and for not informing people. Experian accepted the findings, did not appeal, left the Dutch market and will delete its database.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/16/2025

€2,000

PRIME TRANSACTION SA

Art. 32 (1) b), d), (2) GDPR

Failure to implement sufficient measures to ensure information security

ANSPDCP fined Prime Transaction after a cyber-attack on 9-10 June 2025 exposed many people's names, national ID numbers, bank statements, income, employers and ID copies, as it lacked adequate security and did not regularly test its measures. Fine set at RON 10,162.20, stated by the authority as the equivalent of €2,000.

United Kingdom

Information Commissioner (ICO)

10/15/2025

€6,892,590

CAPITA PENSION SOLUTIONS LIMITED

Art. 32 (1), (2) UK GDPR

Failure to implement sufficient measures to ensure information security

The ICO fined Capita Pension Solutions, processor for over 600 pension schemes, for the same security failings that let ransomware attackers steal data on 5.7 million people it handled in 2023. It admitted the breaches and settled for a reduced penalty. Fine of GBP 6,000,000, converted to € at the ECB rate on the decision date.

United Kingdom

Information Commissioner (ICO)

10/15/2025

€9,190,121

CAPITA PLC

Art. 5 (1) f) UK GDPR, Art. 32 (1), (2) UK GDPR

Failure to implement sufficient measures to ensure information security

The ICO fined Capita plc over a March 2023 ransomware attack: weak controls let hackers escalate privileges and move across its network, and a high-priority alert went unactioned for 58 hours. Data on 6.6 million people was stolen. The penalty reflects a settlement. Fine of GBP 8,000,000, converted to € at the ECB rate on the decision date.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/13/2025

€5,000

Vellea Home SRL

Art. 32 (1) b), (2) GDPR

Failure to implement sufficient measures to ensure information security

ANSPDCP fined online retailer Vellea Home after hackers for a time reached the phone numbers, emails and delivery addresses of many shoppers, as its security was inadequate. It must update its incident-response plan with early threat detection and automatic alerts. Fine set at RON 25,376, stated by the authority as the equivalent of €5,000.

Italy

Italian Data Protection Authority (Garante)

10/09/2025

€5,000

FT Solutions S.r.l.

Art. 5 (1) a), b), d), f), (2) GDPR, Art. 6 (1) a) GDPR, Art. 7 GDPR, Art. 12 (1), (2) GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 21 (2) GDPR, Art. 24 GDPR, Art. 25 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Garante fined FT Solutions €5,000 over its CercanumeriPro platform, which sold contact lists obtained from a list provider to estate agencies for marketing without checking consent, while wrongly posing as a processor and falling short on transparency.

Greece

Hellenic Data Protection Authority (HDPA)

10/09/2025

€10,000

Municipality of Moschato–Tavros

Art. 5 (1) a), c), (2) GDPR, Art. 12 (1) GDPR, Art. 13 GDPR, Art. 25 (1) GDPR

Non-compliance with lawful basis for data processing

The HDPA fined the Municipality of Moschato–Tavros €10,000 over CCTV at its vehicle depot that staff unions said was used to monitor them: €7,000 for poor design and no minimisation, €3,000 for not informing workers. It was also reprimanded over its records.

Italy

Italian Data Protection Authority (Garante)

10/09/2025

€16,000

Order of Nursing Professions of Pisa

Art. 5 (1) a) GDPR, Art. 6 (1) e), (2), (3) GDPR

Non-compliance with lawful basis for data processing

The Garante fined the Pisa nursing order €16,000 for putting its professional register online with the home addresses of some 3,600 nurses, exposing them to fraud and safety risks. Its poor cooperation, first defending the practice, weighed against it.

Italy

Italian Data Protection Authority (Garante)

10/09/2025

€6,000

Interprovincial Order of Medical Radiology Technicians and Technical Health Professions in Rehabilitation and Prevention of AQ - CH - PE - TE

Art. 5 (1) a), d) GDPR, Art. 6 (1) c), e) GDPR, Art. 37 (1) a) GDPR

Non-compliance with lawful basis for data processing

The Garante fined a regional order of radiology and allied health technicians €6,000: €3,000 for showing a member's suspension in its online register though her appeal had suspended it, and €3,000 for not appointing a DPO since 2018.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/09/2025

€25,000

EON ENERGIE ROMANIA S.A.

Art. 32 (1) b), (2) GDPR

Failure to implement sufficient measures to ensure information security

ANSPDCP fined E.ON Energie România after intruders accessed and exfiltrated many customers' account logins (emails and passwords), creating a high risk of financial harm, owing to weak security. It was ordered to require multi-factor authentication for all users. Fine set at RON 126,797, stated by the authority as the equivalent of €25,000.

Spain

Spanish Data Protection Authority (AEPD)

10/04/2025

€164,000

SEUR GEOPOST, S.L.

Art. 5 (1) f) GDPR, Art. 28 GDPR

Insufficient data processing agreement

The AEPD fined SEUR Geopost for passing a customer's contact details to a parcel-locker operator handling a delivery without a proper processor contract in place. The €205,000 fine was cut to €164,000 for voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

10/03/2025

€30,000

THE RED KIWI, S.L.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

The AEPD fined The Red Kiwi €30,000 for putting customers into a WhatsApp group, which revealed each member's mobile number to everyone else in it.

Germany

Data Protection Authority of Hamburg

09/30/2025

€195,000

Company

Unknown

Non-compliance with subjects' rights protection safeguards

The HmbBfDI fined a retailer €195,000 because, after having service providers send postal advertising for it, it repeatedly failed over a long period to deal on time with recipients' data protection requests.

Germany

Data Protection Authority of Hamburg

09/30/2025

€492,000

Company

Unknown

Failure to comply with data processing principles

The HmbBfDI fined a financial services company €492,000 after its algorithms automatically rejected credit card applications from customers with good credit and it failed to explain the logic when they asked why. The firm cooperated and accepted the fine.

Austria

Austrian Data Protection Authority (DSB)

09/29/2025

€600

Owner of a Tesla Car

Art. 5 (1) a), c), e) GDPR, Art. 6 (1) GDPR, Art. 12 GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The DSB fined a Tesla driver €600 because the car's seven cameras filmed people nearby while driving and when parked, regardless of any incident, kept footage for a month and gave those recorded no information. The decision is not yet final.

Italy

Italian Data Protection Authority (Garante)

09/25/2025

€1,000

Green.mec. s.r.l.

Art. 13 (3) GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The Garante fined Officine Serena, which absorbed Green.mec, €1,000 because the firm ignored a former worker's access request for his training certificates and the reports behind his dismissal, later sending only the certificates. It must supply the rest.

Italy

Italian Data Protection Authority (Garante)

09/25/2025

€35,000

E-Power S.r.l.

Art. 5 GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 12 GDPR, Art. 15 GDPR, Art. 17 GDPR, Art. 21 GDPR, Art. 24 GDPR

Failure to comply with data processing principles

The Garante fined solar installer E-Power €35,000 after 22 reports and a complaint about promotional calls made without consent, using lists from a Moldovan provider wrongly cast as its processor, ignoring a rights request and running a flawed web form.

Italy

Italian Data Protection Authority (Garante)

09/25/2025

€3,960

Comune di Pazzano

Art. 12 GDPR, Art. 13 GDPR, Art. 58 (2) d) GDPR

Non-cooperation with Data Protection Authority

The Garante fined the Municipality of Pazzano €3,960 (three fines of €1,320) for ignoring a 2021 order to redact online documents and register its DPO, failing to answer the authority's information request and lacking a privacy notice on its website.

Italy

Italian Data Protection Authority (Garante)

09/25/2025

€15,000

Vimar S.p.A.

Art. 5 (1) a), b), c), d) GDPR, Art. 6 GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The Garante fined Vimar €15,000 for setting up an email account in a worker's name without telling him and letting many staff share it for over three years at its Marostica warehouse, login details on a sticker. Security charges were dropped.

Italy

Italian Data Protection Authority (Garante)

09/25/2025

€32,000

Provincia Autonoma di Bolzano

Art. 5 (1) a), e) GDPR, Art. 6 (1) c), e), (2), (3) GDPR, Art. 12 (1) GDPR, Art. 13 GDPR, Art. 21 (4) GDPR, Art. 26 GDPR, Art. 35 GDPR

Failure to comply with data processing principles

The Garante fined the Autonomous Province of Bolzano €32,000 over cameras reading vehicle number plates for mobility planning and crime prevention that breached core GDPR principles. Bolzano's court upheld the Province's challenge in March 2026; litigation is pending.

Italy

Italian Data Protection Authority (Garante)

09/25/2025

€10,000

La Prima S.r.l.

Art. 6 (1) a) GDPR, Art. 12 (3) GDPR, Art. 17 GDPR, Art. 58 (2) d) GDPR

Non-compliance with lawful basis for data processing

The Garante fined La Prima, a Milan estate agency in the Tecnocasa network, €10,000 for sending marketing emails without consent, ignoring the recipient's erasure request and disregarding a 2021 order to stop marketing without a legal basis.

Italy

Italian Data Protection Authority (Garante)

09/25/2025

€3,000

Comune di Isola del Gran Sasso

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 10 GDPR, Art. 12 (3), (4) GDPR, Art. 17 GDPR

Non-compliance with lawful basis for data processing

The Garante fined the Municipality of Isola del Gran Sasso €3,000 for publishing council resolutions on an employee's work situation, including criminal proceedings against her, and for ignoring her erasure request even though its DPO advised redaction.

Spain

Spanish Data Protection Authority (AEPD)

09/25/2025

€840

SERVACE S.L.

Art. 5 (1) f) GDPR, Art. 6 (1) GDPR

Failure to comply with data processing principles

The AEPD fined Servace for sending internal work communications to staff members' personal email addresses. The €1,400 fine dropped to €840 once the company paid early and owned up to the breach.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

09/25/2025

€20,000

S.C. PRIMONET RO S.R.L.

Art. 32 (1) a), b), (2) GDPR

Failure to implement sufficient measures to ensure information security

ANSPDCP fined e-shop operator Primonet RO after a cyber-attack on its outdated platform exposed many customers' card numbers, CVCs and expiry dates, leading to fraudulent transactions. It must now log and back up all access to the platform. The fine was paid. Fine set at RON 101,544, stated by the authority as the equivalent of €20,000.

Spain

Spanish Data Protection Authority (AEPD)

09/23/2025

€600

Property manager

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The AEPD fined a property manager whose web portal for owners and tenants lacked adequate security safeguards. The €1,000 penalty was reduced to €600 for early payment and acceptance of liability.

Spain

Spanish Data Protection Authority (AEPD)

09/22/2025

€3,000

DHL PARCEL IBERIA, S.L.

Art. 32 GDPR

Failure to comply with data processing principles

The AEPD fined DHL Parcel Iberia for printing a recipient's private phone number on a parcel where anyone handling it could read it. The €5,000 fine fell to €3,000 after voluntary payment and admission of responsibility.

France

French Data Protection Authority (CNIL)

09/18/2025

€100,000

SAMARITAINE SAS

Art. 5 (1) a), c), e), (2) GDPR, Art. 33 (1), (5) GDPR, Art. 38 (1) GDPR

Failure to comply with data processing principles

CNIL fined Samaritaine €100,000 for secretly fitting hidden cameras made to look like smoke detectors to watch staff after thefts, bypassing its DPO and regular CCTV; employees later kept SD cards with recordings, a breach it failed to report.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

09/18/2025

€1,000

Dr. Max SRL

Art. 12 (3), (4) GDPR, Art. 17 GDPR

Non-compliance with subjects' rights protection safeguards

ANSPDCP fined Dr. Max after a complaint showed an employee had kept a copy of a customer's identity card without her consent and the firm could not prove it had answered her erasure request. It was ordered to fix its rights procedures and reply; the fine was paid. Fine set at RON 5,057.80, stated by the authority as the equivalent of €1,000.

Spain

Spanish Data Protection Authority (AEPD)

09/17/2025

€150,000

DIGI SPAIN TELECOM, S.L.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The AEPD fined Digi Spain Telecom €150,000 for handling an applicant's data without a lawful basis when it turned down a contract request over a supposed unpaid debt that in fact resulted from identity theft.

Spain

Spanish Data Protection Authority (AEPD)

09/17/2025

€1,500,000

SERVICIOS FINANCIEROS CARREFOUR, E.F.C.

Art. 5 (1) f) GDPR

Failure to implement sufficient measures to ensure information security

The AEPD fined Servicios Financieros Carrefour after attackers broke into its systems, which were not protected by adequate security safeguards. The €2.5m fine was cut to €1.5m after voluntary payment and admission of responsibility.

Poland

Polish National Personal Data Protection Office (UODO)

09/12/2025

€2,669

Unknown

Art. 38 (6) GDPR

No data protection officer appointed

UODO fined a provider of physiotherapy, speech and psychological therapy because the president of its management board also acted as its data protection officer from July 2018 to July 2024, a conflict of interest. The issue surfaced through a breach notification. Fine of PLN 11,365, converted to € at the ECB rate on the decision date.

Italy

Italian Data Protection Authority (Garante)

09/11/2025

€1,000

Giada FM S.r.l.

Art. 5 (1) a) GDPR, Art. 12 GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The Garante fined Giada FM €1,000 for refusing a former employee's request for copies of her training certificates, arguing they belonged to the company, and leaving her access request unanswered until January 2025, well into the authority's proceedings.

Italy

Italian Data Protection Authority (Garante)

09/11/2025

€18,000

Comune di Nichelino

Art. 5 (1) a), c) GDPR, Art. 6 (1) c), e) GDPR, Art. 12 (3) GDPR, Art. 16 GDPR

Non-compliance with lawful basis for data processing

The Garante fined the City of Nichelino €18,000: €10,000 for keeping online decisions naming a former employee and her dismissal for failing probation and ignoring her request to correct them, and €8,000 for posting full recruitment competition rankings.

Italy

Italian Data Protection Authority (Garante)

09/11/2025

€6,000

Company

Art. 5 (1) a) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The Garante fined a company €6,000 after finance police found seven working CCTV cameras at its two shops in Carmagnola with no warning signs and no labour inspectorate approval, required where cameras can monitor staff. The firm filed no defence.

Italy

Italian Data Protection Authority (Garante)

09/11/2025

€6,000

Municipality of Buccino

Art. 5 (1) a), c) GDPR, Art. 6 (1) c), e), (2), (3) b) GDPR, Art. 9 GDPR, Art. 13 (1), b) GDPR, Art. 37 (7) GDPR

Non-compliance with lawful basis for data processing

The Garante fined the Municipality of Buccino €6,000: €4,000 for posting identifiable photos of children and psychiatric patients on its Facebook page without a legal basis and not removing all of them, and €2,000 for failing to publish its DPO's contact details.

Italy

Italian Data Protection Authority (Garante)

09/11/2025

€8,000

Migliarino San Rossore Massaciuccoli Regional Park Authority

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 20 GDPR

Non-compliance with lawful basis for data processing

The Garante fined the Migliarino San Rossore Massaciuccoli Regional Park €8,000 for mistakenly posting selection-board minutes for its director post online, revealing data on 45 candidates and self-declared criminal proceedings or convictions of seven of them.

Italy

Italian Data Protection Authority (Garante)

09/11/2025

€12,000

Ministry of the Interior - Department of Firefighters, Public Rescue, and Civil Defense - Provincial Command of Florence

Art. 5 GDPR, Art. 6 GDPR, Art. 9 GDPR

Failure to comply with data processing principles

The Garante fined the Interior Ministry's fire service department €12,000 after the Florence fire command shared a spreadsheet on about 60 firefighters' Covid vaccination status, doses and exemptions in a staff social channel with roughly 260 members.

Italy

Italian Data Protection Authority (Garante)

09/11/2025

€12,000

Casa di Cura Città di Roma

Art. 5 (1) a), b), c), e), f), (2) GDPR, Art. 9 GDPR, Art. 25 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Garante fined Casa di Cura Città di Roma €12,000 after inspecting its electronic health dossier: consent automatically covered past care, doctors, nurses and admin staff could see patients across all wards, and views of the dossier were neither logged nor monitored.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

09/09/2025

€5,000

Unita Turism Holding S.A.

Art. 32 (1) b), (2) GDPR

Failure to implement sufficient measures to ensure information security

ANSPDCP fined Unita Turism Holding after a cyber-attack led to the theft of data on current and former employees, including names, national ID numbers, home towns, medical and financial records, because it lacked adequate security measures. The company paid the fine. Fine set at RON 25,368, stated by the authority as the equivalent of €5,000.

Finland

Deputy Data Protection Ombudsman

09/08/2025

€1,800,000

S-Pankki Oyj

Art. 5 (1) f) GDPR, Art. 25 (1) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

Finland's data protection sanctions board fined S-Pankki €1.8m after a bug in its e-identification service let some customers log in as others from April to August 2022, see their data and approve payments. It failed to test the feature and ignored early complaints.

Austria

Austrian Data Protection Authority (DSB)

09/05/2025

€33,500

Bakery Chain

Art. 5 (1) a), c) GDPR, Art. 6 (1), (4) GDPR

Failure to comply with data processing principles

The DSB fined a bakery chain €33,500 for running 30 poorly signposted cameras in several shops for over a year, filming customers, staff-only areas, early bakers, cleaners and at times the street with no legal basis; footage was also shared by messenger. Not yet final.

Estonia

Estonian Data Protection Authority

09/05/2025

€3,000,000

Allium UPI

Unknown

Failure to implement sufficient measures to ensure information security

Estonia's AKI fined Allium UPI, which runs the Apotheka pharmacy loyalty scheme, €3m after intruders repeatedly accessed its system and a database backup, taking data and purchase histories of over 750,000 people. It lacked MFA and shared one admin login.

Austria

Austrian Data Protection Authority (DSB)

09/04/2025

€870

Company

Art. 33 (3) GDPR

Failure to notify DPA of a data breach

The Austrian DSB fined a company €870: although it took adequate steps to contain a personal data breach once alerted to it, it did not report the breach to the DSB as required.

Spain

Spanish Data Protection Authority (AEPD)

09/04/2025

€180,000

Sociedad de Gestión de Activos Procedentes de la Reestructuración Bancaria S.A.

Art. 5 (1) f) GDPR, Art. 28 GDPR

Failure to implement sufficient measures to ensure information security

The AEPD fined Sareb, the company holding assets from Spain's bank restructuring, over a cyber attack aided by weak security and for using a processor without a proper contract. Voluntary payment and an admission cut its €300,000 fine to €180,000.

Belgium

Belgian Data Protection Authority (APD)

09/04/2025

€9,700

Landlord

Art. 5 (1) a), c), (2) GDPR, Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Belgian DPA fined a student-house landlord €9,700 over four motion-triggered cameras filming the shared kitchen, terrace, garden, a neighbour's door and the street, viewable live by phone: €8,000 for no lawful basis, €1,200 for excess data, €500 for poor cooperation.

Denmark

Danish Data Protection Authority (Datatilsynet)

09/02/2025

€200,986

ILVA A/S

Unknown

Failure to comply with data processing principles

Datatilsynet reported furniture retailer ILVA (then IDdesign) to the police, recommending a fine, for keeping about 385,000 customers' data with no deletion deadlines. A district court fined it DKK 100,000; after a CJEU ruling, the High Court raised it. Fine of DKK 1,500,000, converted to € at the ECB rate on the decision date.

Croatia

Croatian Data Protection Authority (AZOP)

09/01/2025

€2,000

Primary School

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

AZOP fined a primary school €2,000 for sending the payslips of 18 employees to the city during a city audit without any lawful basis or purpose: the city had no power to audit state-paid salaries, and the school could not prove the payslips were anonymised.

Spain

Spanish Data Protection Authority (AEPD)

09/01/2025

€1,200

Company

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The AEPD fined a company for reusing personal data for a purpose incompatible with the one it was collected for, without a lawful basis. The €2,000 fine fell to €1,200 after voluntary payment and acceptance of responsibility.

France

French Data Protection Authority (CNIL)

09/01/2025

€150,000,000

INFINITE STYLES SERVICES CO. LIMITED

Art. 82 loi Informatique et Libertés

Non-compliance with lawful basis for data processing

CNIL fined Shein's operator €150m: shein.com placed advertising cookies as soon as visitors arrived, its banner and pop-up gave incomplete information without naming the third parties involved, and refusing or withdrawing consent did not stop cookies being used.

France

French Data Protection Authority (CNIL)

09/01/2025

€125,000,000

Google Ireland Ltd.

Art. 82 loi Informatique et Libertés, Article L. 34-5 CPCE

Non-compliance with lawful basis for data processing

Google Ireland got a €125m CNIL fine in the same ruling as Google LLC: account set-up made refusing ad cookies harder than accepting and hid that cookies were unavoidable, and Gmail ads were inserted among emails without consent. A €100,000 daily penalty looms if not fixed.

France

French Data Protection Authority (CNIL)

09/01/2025

€200,000,000

Google LLC

Art. 82 loi Informatique et Libertés, Article L. 34-5 CPCE

Non-compliance with lawful basis for data processing

CNIL fined Google LLC €200m, part of a €325m penalty shared with Google Ireland, for showing ads between Gmail users' emails without prior consent and for Google account sign-up flows that did not secure free, informed consent to advertising cookies.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

09/01/2025

€10,000

La Fântâna S.R.L.

Art. 32 (1) b), (2) GDPR

Failure to implement sufficient measures to ensure information security

ANSPDCP fined La Fântâna after a cyber attack exposed customers' names and full payment card details, including expiry dates and security codes, putting them at risk of bank fraud; its security measures were found inadequate. The fine has been paid. Fine set at RON 50,693, stated by the authority as the equivalent of €10,000.

Spain

Spanish Data Protection Authority (AEPD)

08/31/2025

€2,000

GESTIÓN DE VENTAS IBERIA S.L.

Art. 14 GDPR

Non-compliance with subjects' rights protection safeguards

The AEPD fined Gestión de Ventas Iberia €2,000 for sending an individual marketing in breach of Spanish rules and for not telling that person where it had obtained the data, contrary to Article 14 GDPR.

Spain

Spanish Data Protection Authority (AEPD)

08/29/2025

€1,200

GOHIPOTECA, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The AEPD fined mortgage broker GoHipoteca for processing a person's data on the strength of a contract that only the person's spouse had signed, which gave no lawful basis. The €2,000 fine dropped to €1,200 after early payment and an admission.

Spain

Spanish Data Protection Authority (AEPD)

08/29/2025

€2,400

KVIKU SPAIN, S.L

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The AEPD fined lender Kviku Spain for processing an individual's personal data without valid consent or any other lawful basis. Voluntary payment and acknowledgement of liability lowered the €4,000 fine to €2,400.

Spain

Spanish Data Protection Authority (AEPD)

08/26/2025

€300

Driving School

Art. 13 GDPR

Information obligation non-compliance

A driving school was fined by the AEPD for operating video surveillance without properly informing the people being filmed (Article 13 GDPR). The €500 fine was reduced to €300 after early payment and admission of responsibility.

Poland

Polish National Personal Data Protection Office (UODO)

08/26/2025

€4,322,287

ING Bank Śląski

Art. 5 (1) a), b), c) GDPR, Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

UODO fined ING Bank Śląski for scanning ID documents of customers and would-be customers from April 2019 to September 2020, even for matters such as ATM complaints, without checking whether anti-money-laundering rules actually required it. Fine of PLN 18,416,400, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

08/25/2025

€5,400

YUNEXPRESS SPAIN, S.L.

Art. 5 (1) d) GDPR, Art. 28 (3) GDPR

Insufficient data processing agreement

The AEPD fined parcel carrier YunExpress Spain for relying on a data processor without an adequate Article 28 contract, and also found an accuracy breach. The €9,000 fine was cut to €5,400 after it paid voluntarily and accepted responsibility.

Spain

Spanish Data Protection Authority (AEPD)

08/25/2025

€1,800

LEIVA BUS, S.L.

Art. 5 (1) f) GDPR

Failure to implement sufficient measures to ensure information security

Bus operator Leiva Bus was sanctioned by the AEPD for a disclosure of personal data caused by insufficient security measures. Its €3,000 fine was lowered to €1,800 thanks to voluntary payment and an admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

08/22/2025

€18,000

GRUPO BONATEL SL

Art. 5 (1) f) GDPR

Failure to implement sufficient measures to ensure information security

The AEPD fined telecoms company Grupo Bonatel because weak safeguards let personal data leak, breaching confidentiality. Paying early and accepting liability brought the €30,000 penalty down to €18,000.

Spain

Spanish Data Protection Authority (AEPD)

08/22/2025

€6,000

BANCO INVERSIS, S.A.

Art. 5 (1) f) GDPR

Failure to implement sufficient measures to ensure information security

The AEPD fined Banco Inversis over a leak of personal data resulting from inadequate security, in breach of the confidentiality principle. The €10,000 fine came down to €6,000 after voluntary payment and admission of responsibility.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

08/18/2025

€3,000

SC Elite Conta SRL

Art. 32 (1) b), d), (2) GDPR

Failure to implement sufficient measures to ensure information security

ANSPDCP fined accounting firm Elite Conta after a cyber attack exposed data on many people, such as ID numbers, signatures, job titles and salaries, as its network storage lacked secure access controls. It was told to upgrade its security and has paid. Fine set at RON 15,227.70, stated by the authority as the equivalent of €3,000.

Spain

Spanish Data Protection Authority (AEPD)

08/14/2025

€42,000

WORLD 2 MEET, S.L.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The AEPD fined hotel operator World 2 Meet for making guests hand over copies of their ID cards or passports at check-in, when recording only the required details would have been enough. Early payment and an admission cut the €70,000 fine to €42,000.

Slovenia

Slovenian Information Commissioner (IP)

08/13/2025

€500

Sole Trader

Art. 31 GDPR

Non-cooperation with Data Protection Authority

The Slovenian Information Commissioner fined a sole trader €500 for breaching Article 31 GDPR by failing to answer the authority's written request within the 10-day deadline it had set. Half could be paid if no court review was sought.

Spain

Spanish Data Protection Authority (AEPD)

08/12/2025

€66,000

REAL SOCIEDAD DE FUTBOL S.A.D.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The AEPD fined football club Real Sociedad after a ransomware attack made possible by weak security. The €110,000 penalty was cut to €66,000 after voluntary payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

08/12/2025

€1,600

REAL FEDERACIÓN ESPAÑOLA DE TENIS DE MESA

Art. 5 (1) f) GDPR

Non-compliance with lawful basis for data processing

The AEPD fined the Spanish Table Tennis Federation for posting individuals' details on its site with no justification. The proposed €2,000 fine was reduced to €1,600 after the federation settled early.

Spain

Spanish Data Protection Authority (AEPD)

08/12/2025

€4,800

GACM SEGUROS GENERALES, COMPAÑIA DE SEGUROS Y REASEGUROS S.A.U.

Art. 5 (1) d) GDPR

Failure to comply with data processing principles

The AEPD fined insurer GACM Seguros Generales €4,800 for breaching the accuracy principle, as mistakes in its customer data led to a third party receiving someone else's personal information.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

08/12/2025

€3,000

"FLEXICREDIT" Mutual Aid House Association

Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

ANSPDCP fined credit association FLEXICREDIT after it granted 17 loans in 2023-24 on forged papers sent by a school employee who had hijacked the school's official email; it had not checked remote applicants' identity or secured the data properly. Fine set at RON 15,141.60, stated by the authority as the equivalent of €3,000.

Spain

Spanish Data Protection Authority (AEPD)

08/11/2025

€80,000

BIZUM, S.L.

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The AEPD fined payment service Bizum over a data breach that its inadequate security measures had allowed. The proposed €100,000 penalty was lowered to €80,000 once the company acknowledged responsibility.

Austria

Austrian Data Protection Authority (DSB)

08/06/2025

€6,200

Media Company

Art. 58 (2) d) GDPR

Non-cooperation with Data Protection Authority

Austria's DSB fined a media company €6,200 because it had not complied with an earlier DSB order requiring it to bring its cookie consent banner into line with the rules.

Cyprus

Cypriot Data Protection Commissioner

08/05/2025

€25,000

Bank of Cyprus Public Company Limited

Art. 5 (1) f) GDPR, Art. 24 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Cypriot Commissioner fined Bank of Cyprus €25,000 over a personal data breach affecting the availability and confidentiality of data, holding that the bank had not applied adequate security and accountability measures under the GDPR.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

08/05/2025

€1,000

Order of Biochemists, Biologists and Chemists in the Romanian Health System

Art. 12 (3), (4) GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

ANSPDCP fined the professional body for biochemists, biologists and chemists in Romania's health sector for not giving a complainant a proper, complete written answer to his access requests, and reprimanded it for ignoring the authority's instruction to reply. Fine set at RON 5,079.50, stated by the authority as the equivalent of €1,000.

Italy

Italian Data Protection Authority (Garante)

08/04/2025

€80,000

Ospedaliero-Universitaria Careggi

Art. 5 (1) a), e), f) GDPR, Art. 9 GDPR, Art. 25 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Garante fined Careggi university hospital €80,000 for letting staff search patients' past records through its electronic health dossier since 2011 without proper information, consent or access limits. A Florence court cut the fine to €20,000 in April 2026.

United Kingdom

Information Commissioner (ICO)

08/04/2025

€230

Police Officer

Unknown

Non-compliance with lawful basis for data processing

After an ICO investigation, an investigator at the police complaints watchdog pleaded guilty at Leeds Crown Court to unlawfully obtaining personal data: he had emailed restricted case material, including recordings of 999 calls about a death, to his private account. Fine of GBP 200, converted to € at the ECB rate on the decision date.

Italy

Italian Data Protection Authority (Garante)

08/04/2025

€10,000

Comune di Venezia

Art. 5 (1) a), b), c), e), f) GDPR, Art. 6 (1) e), (3) GDPR, Art. 25 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Garante fined Venice €10,000 over the portal for its day-visitor access fee: exempt visitors had to pre-register and reveal too much about why they were exempt, residents' guests were recorded, and kiosk browser settings could be changed, exposing other users' data.

Italy

Italian Data Protection Authority (Garante)

08/04/2025

€2,000

Linea Stampalibera Società Cooperativa r.l.

Art. 5 (1) a), c) GDPR

Failure to comply with data processing principles

The Garante fined the publisher of the Linea Libera news site €2,000 for articles exposing complainants' names, home addresses, tax codes, photos, car plates and part of a medical certificate, and for refusing erasure. It banned the processing and ordered deletion.

Poland

Polish National Personal Data Protection Office (UODO)

08/04/2025

€7,679

Non-Public Health Care Institution

Art. 5 (1) f), (2) GDPR, Art. 25 (1) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

UODO fined a non-public healthcare provider after a doctor's car holding unsecured records of eight patients, health data included, was stolen on a home visit. The penalty targeted its incomplete risk analysis, which ignored records carried in staff cars, not the loss. Fine of PLN 32,832, converted to € at the ECB rate on the decision date.

Slovenia

Slovenian Information Commissioner (IP)

07/29/2025

€11,614

Legal Entity

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

A company was fined €10,614 by Slovenia's Information Commissioner, and a responsible person €1,000 (€11,614 total), for keeping a departed employee's email address alive and having all mail sent to it redirected to that person's own inbox, with no legal basis.

Poland

Polish National Personal Data Protection Office (UODO)

07/28/2025

€4,447

Entrepreneur

Art. 58 (1) a), e) GDPR

Non-cooperation with Data Protection Authority

UODO fined a restaurant business for obstructing its work: after an employee complained in 2021 that the employer was processing her biometric data, probably fingerprints, the business ignored every request for explanations and the fine proceedings. Fine of PLN 18,941, converted to € at the ECB rate on the decision date.

Slovenia

Slovenian Information Commissioner (IP)

07/25/2025

€5,020

Legal Entity

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Slovenian Information Commissioner fined a company €4,820 and its app developer €200 (€5,020 in total): when an app went from testing to production its API was left unprotected, exposing names, phone numbers and emails of about 100,000 users.

Slovenia

Slovenian Information Commissioner (IP)

07/25/2025

€5,810

Legal Entity

Art. 28 (3) GDPR

Insufficient data processing agreement

Slovenia's Information Commissioner fined a company €5,610 and the employee in charge of processor contracts €200 (€5,810 in all) because an external firm processed the company's app users' data with no contract meeting Article 28(3) GDPR.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

07/24/2025

€25,129

Debt Collector

Art. 6 (1) GDPR, Art. 17 (1) d) GDPR

Non-compliance with subjects' rights protection safeguards

NAIH fined a debt collector for keeping and using a debtor's data for almost two years after a final court ruling found the claim time-barred, and for not fully honouring the debtor's erasure request. It also found the wrong legal basis had been relied on before 2021. Fine of HUF 10,000,000, converted to € at the ECB rate on the decision date.

Italy

Italian Data Protection Authority (Garante)

07/23/2025

€10,000

SATI S.p.A.

Art. 5 (1) b), c) GDPR, Art. 9 (2) b) GDPR

Failure to comply with data processing principles

The Garante fined transport company SATI €10,000 for showing codes for reasons of absence, such as sickness, injury, disability-care leave, union leave or blood donation, on shift rotas pinned up at depots and emailed to all staff.

Italy

Italian Data Protection Authority (Garante)

07/23/2025

€10,000

Order of Nursing Professions of Viterbo

Art. 5 (1) f) GDPR, Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

The Garante fined Viterbo's Order of Nursing Professions €10,000 because a control panel left online by its web provider from 2020 to 2024 let anyone with the URL view, edit or delete the records of about 2,500 members without logging in.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

07/23/2025

€5,000

Agricola International SA

Art. 32 (1) b), d), (2) GDPR

Failure to implement sufficient measures to ensure information security

ANSPDCP fined Agricola International after a cyber attack on a network storage device without secure-access controls exposed ID documents, payroll and health insurance records of staff, relatives and clients. It paid the fine and must upgrade its IT security. Fine set at RON 25,226.50, stated by the authority as the equivalent of €5,000.

Croatia

Croatian Data Protection Authority (AZOP)

07/22/2025

€50,000

Information and Communication Company

Art. 32 (1) b), d), (2) GDPR

Failure to implement sufficient measures to ensure information security

AZOP fined an information and communications company €50,000 after hackers who got into its network moved freely through the whole system and reached customers' data on its servers, owing to poor security design and testing. It acted promptly once the attack was found.

Croatia

Croatian Data Protection Authority (AZOP)

07/22/2025

€320,000

HEP-Toplinarstvo

Art. 31 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

AZOP fined HEP-Toplinarstvo €320,000 because its 'Moj račun' portal emailed users their own last password on reset and stored nearly 16,000 passwords in plain text without any risk assessment; it also withheld information from the authority.

Slovenia

Slovenian Information Commissioner (IP)

07/22/2025

€2,200

Legal Entity

Art. 6 (1) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The Information Commissioner fined a legal entity €2,000 and its responsible employee €200 (€2,200 in all) after the employee emailed a law firm a table of a person's 13 hospital treatments, disclosing health data without any lawful ground.

Greece

Hellenic Data Protection Authority (HDPA)

07/21/2025

€9,000

Hestia Publishers & Booksellers I. D. Kollaros & Co. S.A.

Art. 5 (1) f) GDPR, Art. 25 (1) GDPR, Art. 32 (1) GDPR, Art. 33 (1) GDPR, Art. 34 (1) GDPR

Failure to implement sufficient measures to ensure information security

The HDPA fined Hestia Publishers €9,000 after it emailed about 55 people with an author's full name, pen name, home address and tax number visible, exposing sensitive information, and then notified neither the authority nor the author of the breach.

Poland

Polish National Personal Data Protection Office (UODO)

07/21/2025

€43,337

24/7 Communication Sp. z o.o.

Art. 5 (1) c) GDPR, Art. 25 (1) GDPR, Art. 38 (1) GDPR

Failure to implement sufficient measures to ensure information security

UODO fined 24/7 Communication, which ran McDonald's Polska's staff scheduling module, for a server misconfiguration that exposed workers' data. It did no risk analysis or security testing, used a sub-processor without a contract and failed to involve its DPO. Fine of PLN 183,858, converted to € at the ECB rate on the decision date.

Poland

Polish National Personal Data Protection Office (UODO)

07/21/2025

€3,991,198

McDonald’s Polska Sp. z o.o.

Art. 5 (1) c) GDPR, Art. 25 (1) GDPR, Art. 28 (1) GDPR, Art. 38 (1) GDPR

Failure to comply with data processing principles

UODO fined McDonald's Polska after a misconfigured server at its scheduling processor exposed staff data, including PESEL and passport numbers. It had not vetted or audited the processor, assessed risks, minimised data or involved its DPO; it was also reprimanded. Fine of PLN 16,932,657, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

07/18/2025

€1,000

CLUB BALONCESTO TELDE

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The AEPD fined basketball club CB Telde €1,000 for publishing a picture of a minor without consent from the child's parent or guardian, leaving it with no lawful basis.

Spain

Spanish Data Protection Authority (AEPD)

07/18/2025

€1,100

ADMINISTRACIONES BENIPON, S.L.

Art. 28 (2), (4) GDPR, Art. 33 (2) GDPR

Failure to notify DPA of a data breach

The AEPD fined property administrator Administraciones Benipon €1,100 as a processor: it did not tell the controller about a data breach and engaged a sub-processor without prior authorisation or a written contract.

Spain

Spanish Data Protection Authority (AEPD)

07/17/2025

€1,200

TRUEBA SPORT S.L.

Art. 5 (1) f) GDPR, Art. 13 GDPR

Failure to implement sufficient measures to ensure information security

The AEPD fined Trueba Sport after a human error led to personal data being disclosed and because its website lacked a privacy notice. The €2,000 total fell to €1,200 after voluntary payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

07/17/2025

€200,000

ENDESA ENERGIA, S.A.U.

Art. 5 (1) d) GDPR

Failure to comply with data processing principles

The AEPD fined Endesa Energía €200,000 for breaching the accuracy principle after it wrongly associated two unconnected people in its records, so that someone's electricity supply contract was cancelled.

Spain

Spanish Data Protection Authority (AEPD)

07/16/2025

€180,000

TRIVE CREDIT SPAIN, S.L.

Art. 58 (2) c) GDPR

Non-cooperation with Data Protection Authority

The AEPD fined Trive Credit Spain for not properly complying with an order the authority had issued to it. The €225,000 fine was reduced to €180,000 because the company paid voluntarily.

Spain

Spanish Data Protection Authority (AEPD)

07/16/2025

€5,400

SUNERIS, S.A.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The AEPD fined accommodation business Suneris for scanning guests' ID cards and passports, collecting more than it needed in breach of data minimisation. The €9,000 penalty dropped to €5,400 once the company paid voluntarily and admitted liability.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

07/16/2025

€4,000

Georgescu Călin

Art. 12 GDPR, Art. 13 GDPR, Art. 14 GDPR

Non-compliance with subjects' rights protection safeguards

ANSPDCP fined an individual whose website gathered names, emails and phone numbers via a contact form from December 2024 to April 2025 without telling users how they were used. Cookies set without consent drew a separate e-privacy fine. Fine set at RON 20,286.80, stated by the authority as the equivalent of €4,000.

Greece

Hellenic Data Protection Authority (HDPA)

07/11/2025

€2,000

PAVLOS BIKOS SOLE PROPRIETORSHIP DENTAL PRIVATE CAPITAL COMPANY

Art. 31 GDPR

Non-cooperation with Data Protection Authority

The HDPA fined Mediadent, the dental firm running NN Hellas's dental care call centre, €2,000 for failing to cooperate: it answered neither of the authority's letters about a customer's access request and skipped the hearing.

Greece

Hellenic Data Protection Authority (HDPA)

07/11/2025

€20,000

NN Greek Single-Member Anonymous Life Insurance Company

Art. 15 (1), (3) GDPR

Non-compliance with subjects' rights protection safeguards

The HDPA fined NN Hellas €20,000 for ignoring a policyholder's repeated requests from December 2023 for recordings of his calls to its dental care helpline, which a partner firm ran, and ordered it to hand them over within 10 days.

Spain

Spanish Data Protection Authority (AEPD)

07/11/2025

€32,000

VALORA PREVENCIÓN, S.L.U.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The AEPD fined occupational health and safety provider Valora Prevención after weak security measures let an employee's health information reach a colleague. The €40,000 fine was lowered to €32,000 for voluntary payment.

Italy

Italian Data Protection Authority (Garante)

07/10/2025

€100,000

Banco Bilbao Vizcaya Argentaria, S.A.

Art. 12 (3), (4) GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The Garante fined BBVA €100,000 after a customer who had suffered a fraud asked for recordings of his calls to customer service; the bank first sent one silent recording and only released the others after the authority stepped in, months later.

Italy

Italian Data Protection Authority (Garante)

07/10/2025

€10,000

Nursery School “La Combricola Dei Birichini Di Betty”

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 12 (1) GDPR, Art. 13 GDPR, Art. 35 GDPR, Art. 37 (7) GDPR, Art. 38 (6) GDPR

Failure to comply with data processing principles

The Garante fined the nursery 'La Combricola Dei Birichini Di Betty' €10,000: its notice made photo consent look like a condition of enrolment, children's pictures went online, CCTV filmed staff and children without a lawful basis or impact assessment, and DPO duties were unmet.

Italy

Italian Data Protection Authority (Garante)

07/10/2025

€4,000

Istituto Comprensivo 2 C.D. “G. Modugno” S.M. “G. Galilei” di Monopoli

Art. 5 (1) a) GDPR, Art. 6 (1) c), e), (2), (3) GDPR, Art. 9 (1), (2) g), (4) GDPR

Non-compliance with lawful basis for data processing

The Garante fined a Monopoli comprehensive school €4,000 for posting on its website a circular that listed, by surname, initial and class, pupils with disabilities called to inclusion meetings, unlawfully revealing health-related data about children.

Italy

Italian Data Protection Authority (Garante)

07/10/2025

€8,000

Università degli Studi di Cassino e del Lazio Meridionale

Art. 5 (1) a), e) GDPR, Art. 6 (1) c), e), (2), (3) b) GDPR, Art. 12 (3), (4) GDPR, Art. 17 GDPR, Art. 21 GDPR

Failure to comply with data processing principles

The Garante fined the University of Cassino and Southern Lazio €8,000: €4,000 for keeping a former contract lecturer's mailbox active and storing his emails long after he left, and €4,000 for mishandling his rights requests and leaving his data online.

Italy

Italian Data Protection Authority (Garante)

07/10/2025

€3,000

Comune di Conversano

Art. 37 (1) GDPR

No data protection officer appointed

The Garante fined the Municipality of Conversano €3,000 because for a period it could not prove it had designated a data protection officer; its notice to the authority even named an IT supplier instead of the council. A related publication charge was dropped.

Italy

Italian Data Protection Authority (Garante)

07/10/2025

€50,000

Magna PT S.p.A.

Art. 5 (1) a), c), e) GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 13 GDPR, Art. 88 GDPR

Non-compliance with lawful basis for data processing

The Garante fined automotive supplier Magna PT €50,000 over 'return to work' interviews after sickness, injury or hospital stays: the forms gathered health-related details without a legal basis or proper notice and were kept for over 10 years. Their deletion was ordered.

Italy

Italian Data Protection Authority (Garante)

07/10/2025

€80,000

Poste Vita S.p.a.

Art. 5 (1) a), f) GDPR, Art. 33 (1) GDPR

Failure to implement sufficient measures to ensure information security

The Garante fined Poste Vita €80,000 after staff answered emailed requests from an impostor between 2021 and 2023, sending details of a customer's life policies to an unverified address; the data was then used in court. The breach was notified nearly four months late.

Greece

Hellenic Data Protection Authority (HDPA)

07/04/2025

€3,000

Zougla TZI-AP Anonymous Mass Media Company

Art. 5 (1) a) GDPR, Art. 31 GDPR

Non-compliance with lawful basis for data processing

The HDPA fined the operator of news site zougla.gr €3,000: €2,000 for publishing an article that needlessly named a complainant in a land dispute, and €1,000 for ignoring the authority's letters and reposting the article after saying it had been removed.

Spain

Spanish Data Protection Authority (AEPD)

07/04/2025

€6,000

CURENERGÍA COMERCIALIZADOR DE ÚLTIMO RECURSO S.A.U.

Art. 5 (1) b), GDPR

Failure to comply with data processing principles

The AEPD fined Curenergía, a last-resort electricity supplier, for passing customer data gathered to conclude a contract on to a third party, against purpose limitation. The €10,000 fine was cut to €6,000 after prompt payment and acceptance of responsibility.

Croatia

Croatian Data Protection Authority (AZOP)

07/02/2025

€175,000

FAVORIT SPORTSKA KLADIONICA d.o.o.

Art. 5 (1) e) GDPR

Failure to implement sufficient measures to ensure information security

AZOP fined a sports betting company €175,000 for asking users to email ID copies, letting staff use 3-character passwords and plain HTTP for admin access, keeping data past retention limits, and deliberately skipping backups of 70,259 users' data to cut costs.

Croatia

Croatian Data Protection Authority (AZOP)

07/02/2025

€101,000

Croatian Insurance Bureau

Art. 5 (1) e) GDPR, Art. 32 (2), (4) GDPR

Failure to implement sufficient measures to ensure information security

AZOP fined the Croatian Insurance Bureau €101,000 after a leak of data on over a million vehicle owners was traced to its database. It lacked adequate security and had set no retention periods; as a body with public powers, its fine had to avoid impairing its public duties.

Spain

Spanish Data Protection Authority (AEPD)

07/02/2025

€900

ARCONADA 1932, S.L.

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

The AEPD fined ARCONADA 1932, S.L. for failing to respond properly to the authority's requests. The initial €1,500 penalty was lowered to €900 because the company paid early and accepted liability.

Poland

Polish National Personal Data Protection Office (UODO)

06/30/2025

€15,675

L. Zamenhof University Children's Clinical Hospital in Białystok

Art. 5 (2) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

UODO fined Białystok's university children's hospital named after L. Zamenhof after ransomware locked its systems and exposed data of some 2,000 staff. Its risk analysis was flawed, backups were unprotected, and restore tests and regular security reviews were not done. Fine of PLN 66,500, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

06/26/2025

€96,000

SIDECU, S.A.

Art. 9 GDPR, Art. 13 GDPR, Art. 35 GDPR

Failure to comply with data processing principles

The AEPD fined SIDECU for making facial recognition the only way to enter its facilities, offering no alternative, without a valid basis for the biometric data, adequate information or an impact assessment. The €160,000 fine fell to €96,000 after voluntary payment and admission.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/26/2025

€3,000

SC Tremend Software Consulting SRL

Art. 32 (1) b), d), (2), (4) GDPR

Failure to implement sufficient measures to ensure information security

ANSPDCP fined Tremend Software Consulting after staff data such as names, work emails, skills and login IDs was accessed without authorisation from December 2024 to February 2025, as it had not ensured people under its authority acted only on instructions. It paid. Fine set at RON 15,161.10, stated by the authority as the equivalent of €3,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/26/2025

€3,000

Selgros Cash & Carry SRL

Art. 32 (1) b), d), (2) GDPR

Failure to implement sufficient measures to ensure information security

ANSPDCP fined Selgros Cash & Carry after a programming or implementation error in an application disclosed many employees' salary and employment details. The retailer had not tested the application or regularly assessed its security measures. The fine has been paid. Fine set at RON 15,109.80, stated by the authority as the equivalent of €3,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/26/2025

€25,000

Alliance for the Union of Romanians Party

Art. 5 (1) c), (2) GDPR, Art. 6 (1) GDPR, Art. 25 (1), (2) GDPR, Art. 32 (1) b), d), (2) GDPR

Failure to comply with data processing principles

ANSPDCP fined the AUR party twice: a misconfigured API in its aur.mobi app exposed members' and supporters' details, including ID numbers and religion, and its petition sites collected excessive data such as ID card details and signatures without a legal basis. Fine set at RON 126,467.50, stated by the authority as the equivalent of €25,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/26/2025

€3,000

SC Piramida Trade Invest SRL

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR, Art. 12 (3) GDPR, Art. 15 GDPR, Art. 17 GDPR, Art. 21 GDPR, Art. 32 (1) b) GDPR

Failure to comply with data processing principles

ANSPDCP fined Piramida Trade Invest after an employee complaint: it monitored staff with audio-video cameras without prior notice or a lawful basis and ignored access, erasure and objection requests. A reprimand covered a mail filter that leaked medical files. Fine set at RON 15,219, stated by the authority as the equivalent of €3,000.

Greece

Hellenic Data Protection Authority (HDPA)

06/25/2025

€40,000

KARAMBELAS KONSTANTINOS & CO. E.E.

Art. 29 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The HDPA fined Vodafone franchisee D.S. Phone €40,000 as a processor: on a single day its shop activated 14 prepaid numbers in one customer's name without proper identity checks, disregarding Vodafone's instructions; the numbers were later used to commit offences.

Greece

Hellenic Data Protection Authority (HDPA)

06/25/2025

€550,000

Vodafone – PANAFON A.E.E.T.

Art. 5 (1) d) GDPR, Art. 28 (1), (3) GDPR

Failure to implement sufficient measures to ensure information security

The HDPA fined Vodafone-Panafon €550,000 after a franchised shop registered over a dozen prepaid numbers to a subscriber using her ID without her knowledge. Vodafone had not vetted or overseen this processor (€350,000) and kept wrong records later sent to prosecutors (€200,000).

United Kingdom

Information Commissioner (ICO)

06/24/2025

€21,109

Birthlink

Art. 5 (1) f), (2) GDPR, Art. 32 (1), (2) GDPR, Art. 33 GDPR

Failure to implement sufficient measures to ensure information security

Scottish adoption charity Birthlink destroyed manual records of about 4,800 service users in 2021, some irreplaceable, owing to weak organisational safeguards and poor GDPR awareness, and only reported the breach to the ICO in 2023. Fine of GBP 18,000, converted to € at the ECB rate on the decision date.

Greece

Hellenic Data Protection Authority (HDPA)

06/24/2025

€10,000

Shield of David - K.I.D.A.F.

Art. 5 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 15 GDPR, Art. 24 GDPR, Art. 31 GDPR

Failure to comply with data processing principles

Shield of David, a day centre for autistic people, refused parents CCTV footage of their injured son, passed his data to a company and circulated a court ruling about him without telling them, and was slow to cooperate with the HDPA. Fines totalled €10,000.

Greece

Hellenic Data Protection Authority (HDPA)

06/24/2025

€7,000

General Hospital of the University of Larissa

Art. 5 (2) GDPR, Art. 14 GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

A clinic director at Larissa University Hospital reused lab performance statistics to judge a doctor and circulated a letter barring him from the lab. The HDPA found purpose, retention and accuracy breaches, no notice and an ignored access request, and imposed €7,000.

Poland

Polish National Personal Data Protection Office (UODO)

06/23/2025

€1,169

Municipal Social Welfare Center Aleksandrów

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A 2022 ransomware attack cut the Aleksandrów social welfare centre off from detailed data on 1,500 clients; backups on a network drive were encrypted too and the server ran an unsupported OS. UODO fined the centre and, separately, the municipal head that processed the data. Fine of PLN 5,000, converted to € at the ECB rate on the decision date.

Greece

Hellenic Data Protection Authority (HDPA)

06/23/2025

€50,000

PIRAEUS BANK S.A.

Art. 5 (1) a), d) GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

After a staff keying error, Piraeus Bank recorded a man as guarantor of his brother's business loan and wrote to him about passing his data to a loan servicer, sending a third letter even after he objected. The HDPA found inaccurate, unlawful processing and fined it €50,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/23/2025

€4,000

Vodafone Romania SA

Art. 25 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

Vodafone Romania lacked data protection by design and by default, leading to unauthorised disclosure of customers' names, ID and passport numbers, addresses and invoice amounts. ANSPDCP also ordered it to test its security measures regularly. Fine set at RON 20,226, stated by the authority as the equivalent of €4,000.

Ireland

Data Protection Authority of Ireland

06/23/2025

€125,000

City of Dublin Education and Training Board

Art. 5 (1) f) GDPR, Art. 32 (1), (2) GDPR, Art. 33 (1) GDPR, Art. 34 (1), (4) GDPR

Failure to implement sufficient measures to ensure information security

CDETB's web server kept uploads from student grant applicants, including PPSNs and health data, and carried malware, putting about 13,000 people at risk. The DPC also faulted its late breach report and refusal to tell those affected. Fines totalled €125,000.

Spain

Spanish Data Protection Authority (AEPD)

06/20/2025

€42,000

IBERCAJA BANCO, S.A.

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

When executing a bank transfer, Ibercaja sent the payee more of the payer's personal data than was needed. The AEPD fined it €70,000, reduced to €42,000 because the bank paid promptly and admitted responsibility.

Spain

Spanish Data Protection Authority (AEPD)

06/20/2025

€24,000

COLEGIO VIRGEN DE EUROPA, S.L.

Art. 5 (1) f) GDPR, Art. 6 (1) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

A staff member at Colegio Virgen de Europa photographed underage pupils without a legal basis and without informing them or their parents. The AEPD's €40,000 fine came down to €24,000 after voluntary payment and acknowledgement of responsibility.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/19/2025

€1,000

SC Diamir SRL

Art. 6 (1) GDPR, Art. 58 (1) a), e) GDPR

Failure to comply with data processing principles

SC Diamir displayed a person's identity card at its business premises, revealing the name, address, ID number and photo without consent or other legal basis, for which ANSPDCP fined it. It was also warned for not providing information the authority requested. Fine set at RON 5,084.80, stated by the authority as the equivalent of €1,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/18/2025

€200

Dincă Viorel George

Art. 58 (1) a), e) GDPR

Non-cooperation with Data Protection Authority

A private individual reported to ANSPDCP over a badly placed CCTV camera on a building never supplied the information the authority asked for. After an earlier warning and order to reply were ignored, a fine was imposed and the order repeated. Fine set at RON 995.50, stated by the authority as the equivalent of €200.

Sweden

Data Protection Authority of Sweden

06/18/2025

€6,801

Waxholms Ångfartygs AB

Art. 6 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

Waxholms Ångfartygs AB required ferry masters to blow into a fixed alcohol meter before every sailing and, lacking any deletion routine, kept the results for long periods. IMY found neither a lawful basis nor an Art. 9 exemption for processing this health data. Fine of SEK 75,000, converted to € at the ECB rate on the decision date.

Sweden

Data Protection Authority of Sweden

06/18/2025

€6,801

AB Storstockholms Lokaltrafik

Art. 6 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

SL, Stockholm's public transport company, had ferry masters at its contracted operator take a breathalyser test before each departure and kept every result for months. IMY found this went beyond what safety required, so SL had no legal basis for the health data. Fine of SEK 75,000, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

06/16/2025

€12,000

ALBOR ENERGÍA S.L.

Art. 28 GDPR

Non-compliance with lawful basis for data processing

Albor Energía relied on outside companies as processors for its marketing but did not set up those relationships as Art. 28 GDPR requires. The AEPD's €20,000 fine was lowered to €12,000 following voluntary payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

06/16/2025

€3,000

SILVANERGIA 2022, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Marketing firm Silvanergia 2022 used prospective customers' data for its campaigns without a lawful basis. Voluntary payment and an admission of liability brought the AEPD's €5,000 fine down to €3,000.

Spain

Spanish Data Protection Authority (AEPD)

06/13/2025

€540

CUBILLO GALLEGO S.L.

Art. 58 (2) d) GDPR

Non-cooperation with Data Protection Authority

Cubillo Gallego neither complied with an AEPD order nor responded properly to the authority's letters. Its €900 penalty became €540 after early payment and acceptance of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

06/13/2025

€18,000

OCI CINE, S.L.

Art. 5 (1) d) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Security shortcomings at OCI Cine let some customers temporarily see the data of other, unrelated customers. The AEPD reduced its €30,000 fine to €18,000 after the company paid voluntarily and admitted liability.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/12/2025

€10,000

Accounting Audit SRL

Art. 32 (1) b), (2) GDPR

Failure to implement sufficient measures to ensure information security

Hackers breached Accounting Audit SRL, which held payroll and accounting records for its clients, exposing data on a very large number of people, mostly the clients' employees. ANSPDCP fined it, as processor, for failing to secure its systems adequately. Fine set at RON 50,553, stated by the authority as the equivalent of €10,000.

Ireland

Data Protection Authority of Ireland

06/12/2025

€550,000

Department of Social Protection

Art. 5 (1) a), e) GDPR, Art. 6 (1) GDPR, Art. 9 (1) GDPR, Art. 13 (1) c) GDPR, Art. 13 (2) a) GDPR, Art. 35 (VII) b), c) GDPR

Non-compliance with lawful basis for data processing

The DPC found the Department of Social Protection lacked a valid legal basis to create and keep facial biometric templates in mandatory SAFE 2 registration for the Public Services Card, informed people poorly and had DPIA gaps. Fines totalled €550,000.

Norway

Norwegian Supervisory Authority (Datatilsynet)

06/10/2025

€21,725

Kristiansand municipality

Art. 6 (1) GDPR, Art. 12 GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

Kristiansand municipality ran Meta and Snap tracking pixels on 116111.no, the helpline site for children facing violence, abuse or neglect, sharing visitors' data with no legal basis or proper information. Datatilsynet lowered the fine given the service and tight finances. Fine of NOK 250,000, converted to € at the ECB rate on the decision date.

United Kingdom

Information Commissioner (ICO)

06/05/2025

€2,743,794

23andMe, Inc.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A credential-stuffing attack lasting at least five months exposed data, including health and ethnicity-related details, of 155,592 UK customers of genetic testing firm 23andMe. The ICO found weak security such as optional MFA and lowered the penalty given its finances. Fine of GBP 2,310,000, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

06/04/2025

€21,000

ALVEA SOLUCIONES TECNOLÓGICAS, S.L.

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

Alvea Soluciones Tecnológicas gathered job applicants' details through Google Forms that anyone could access, breaching confidentiality. The €35,000 penalty was cut to €21,000 for prompt payment and admission of responsibility.

Italy

Italian Data Protection Authority (Garante)

06/04/2025

€45,000

Noi Compriamo Auto.it S.r.l.

Art. 5 (2) GDPR, Art. 6 (1) a) GDPR, Art. 12 (2) GDPR, Art. 24 GDPR, Art. 28 GDPR

Failure to comply with data processing principles

Noi Compriamo Auto outsourced email marketing to partners without proper processor contracts or checks, so a complainant got repeated unsolicited emails without valid consent and his rights requests were caught by spam filters. The Garante fined it €45,000.

Austria

Austrian Data Protection Authority (DSB)

06/03/2025

€16,000

Car Park Management Company

Art. 31 GDPR

Non-cooperation with Data Protection Authority

A car park management company did not answer enquiries from the Austrian data protection authority, breaching its duty to cooperate, and was fined €16,000.

Spain

Spanish Data Protection Authority (AEPD)

05/30/2025

€42,000

LVMH IBERIA, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

LVMH Iberia put an employee's personal mobile number into a work WhatsApp group with no lawful basis. The AEPD's €70,000 fine was lowered to €42,000 because the company paid voluntarily and acknowledged responsibility.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

05/30/2025

€5,000

AG-BROKER ASIGURARE S.R.L.

Art. 32 (1) b), (2) GDPR

Failure to implement sufficient measures to ensure information security

A cyberattack on insurance broker AG-Broker Asigurare exposed many clients' ID card images, birth certificates, driving licences and contact details. ANSPDCP found its network storage lacked secure access controls that would have limited the risk. Fine set at RON 24,887, stated by the authority as the equivalent of €5,000.

Finland

Deputy Data Protection Ombudsman

05/27/2025

€1,100,000

Yliopiston Apteekin

Art. 5 (1) c), f) GDPR, Art. 32 (1), (2) GDPR

Failure to comply with data processing principles

Yliopiston Apteekki's online pharmacy let Google and Meta tracking tools receive details of medicines customers viewed or ordered, linkable to them, and sent New Relic more data than needed. The Deputy Ombudsman issued a reprimand and the sanctions board imposed €1.1m.

Spain

Spanish Data Protection Authority (AEPD)

05/26/2025

€1,380,000

REPSOL COMERCIALIZADORA DE ELECTRICIDAD Y GAS, S.L.

Art. 5 (1) d) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Repsol's outdated procedures for managing customer contracts meant a person was sent energy bills by the company despite never having a contract with it. The AEPD fined it €1.38m, treating its size as a multinational and the volume of data it handles as aggravating.

Spain

Spanish Data Protection Authority (AEPD)

05/23/2025

€60,000

AIRE NETWORKS DEL MEDITERRÁNEO, S.L.

Art. 5 (1) f) GDPR

Failure to implement sufficient measures to ensure information security

Inadequate security measures at Aire Networks del Mediterráneo resulted in a personal data breach. The AEPD's €100,000 fine fell to €60,000 once the company paid early and accepted responsibility.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

05/22/2025

€1,000

MP Dumitru Viorel Focșa

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

An individual published a complainant's name, surname and phone number in a public Facebook post without consent or any other legal basis. ANSPDCP noted that the same person had already been sanctioned for similar conduct. Fine set at RON 4,977.30, stated by the authority as the equivalent of €1,000.

Spain

Spanish Data Protection Authority (AEPD)

05/22/2025

€1,200

Attorney

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

A lawyer processed an individual's personal data without any valid legal basis. The AEPD set the penalty at €2,000, which came down to €1,200 because the lawyer paid early and admitted responsibility.

Italy

Italian Data Protection Authority (Garante)

05/21/2025

€21,000

Menarini Silicon Biosystems SpA

Art. 5 (1) a), e), (2) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

Menarini Silicon Biosystems trained an AI cell-counting tool on data from about 98 multiple myeloma patients, but its privacy notice blurred the purpose and gave a misleading 25-year retention period not tied to that purpose. The Garante fined it €21,000.

Italy

Italian Data Protection Authority (Garante)

05/21/2025

€7,000

Health Protection Agency of the Metropolitan City of Milan, Workplace Prevention and Safety Service, Milan North

Art. 5 (1) c), f) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

When chasing a hotel over protective equipment for a cook, Milan's health protection agency mistakenly attached his medical records, including an occupational disease certificate and a work-stress assessment. The Garante fined it €7,000, halved if paid within the appeal period.

Spain

Spanish Data Protection Authority (AEPD)

05/21/2025

€200,000

TELEFÓNICA MÓVILES ESPAÑA, S.A.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Telefónica Móviles España disclosed a customer's details to another party without any lawful basis for doing so, and the AEPD fined it €200,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

05/21/2025

€12,000

Data Diggers Market Research SRL

Art. 6 (1) GDPR, Art. 12 (1) GDPR, Art. 14 GDPR, Art. 15 GDPR

Failure to comply with data processing principles

Acting as lead authority on complaints relayed by two other EU regulators, ANSPDCP found the market research firm gave incomplete replies to access requests, did not inform people when first contacting them and could not show a legal basis. Three fines followed. Fine set at RON 59,726.40, stated by the authority as the equivalent of €12,000.

Italy

Italian Data Protection Authority (Garante)

05/21/2025

€420,000

Autostrade per l'Italia spa

Art. 5 (1) a), b), c) GDPR, Art. 6 GDPR, Art. 88 GDPR

Non-compliance with lawful basis for data processing

Autostrade per l'Italia brought disciplinary charges against an employee using her posts in a closed Facebook group and Messenger and WhatsApp chats forwarded by others. The Garante held this use of private communications unlawful and fined it €420,000; an appeal is pending.

Spain

Spanish Data Protection Authority (AEPD)

05/20/2025

€360

RED ESPAÑOLA DE IDENTIFICACIÓN DE ANIMALES DE COMPAÑÍA

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The Spanish pet identification network REIAC did not respond to the AEPD's requests for information and was fined €360 for failing to cooperate with the authority.

Spain

Spanish Data Protection Authority (AEPD)

05/19/2025

€200,000

ASNEF-EQUIFAX, SERVICIOS DE INFORMACIÓN SOBRE SOLVENCIA Y CRÉDITO, S.L.

Art. 6 (1) GDPR, Art. 17 GDPR

Non-compliance with lawful basis for data processing

ASNEF-Equifax processed a person's data received from another company without checking it had been lawfully obtained, leaving it with no legal basis, and did not deal properly with the person's request for erasure. The AEPD imposed a €200,000 fine.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

05/19/2025

€5,000

Maravet S.R.L.

Art. 32 (1) b), d), (2), (4) GDPR

Failure to implement sufficient measures to ensure information security

After Maravet reported a breach, ANSPDCP found that a former employee had copied data from its database, including ID numbers, salaries and staff appraisals, and posted it on a new employer's website. Maravet had not ensured staff handled data only on its instructions. Fine set at RON 24,885.50, stated by the authority as the equivalent of €5,000.

Spain

Spanish Data Protection Authority (AEPD)

05/19/2025

€1,000

Home Owner Association

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

A homeowners' association put up details of owners in arrears in its building's entrance hall, where anyone passing could read them. The AEPD found a breach of confidentiality and fined it €1,000; the association's appeal against the decision was rejected.

Spain

Spanish Data Protection Authority (AEPD)

05/16/2025

€30,000

ATRESMEDIA CORPORACIÓN DE MEDIOS DE COMUNICACIÓN, S.A.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The AEPD found Atresmedia broadcast footage of a violent incident in which the undistorted voices of victim and attacker made them identifiable, breaching data minimisation. The €50,000 fine was cut to €30,000 once it paid voluntarily and admitted responsibility.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

05/16/2025

€5,000

ACCOUNTING & AUDIT CONSULTING SRL

Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

Accounting & Audit Consulting reported a breach in which outsiders accessed names, national ID numbers, addresses, job titles and salaries of its clients' employees. ANSPDCP found inadequate safeguards and ordered checks and training; the fine was paid. Fine set at RON 24,887, stated by the authority as the equivalent of €5,000.

France

French Data Protection Authority (CNIL)

05/15/2025

€80,000

CALOGA

Art. 5 (1) e) GDPR, Art. 6 GDPR

Failure to comply with data processing principles

CNIL fined CALOGA €80,000. The company, which buys contact data from brokers for marketing, shared it with third-party advertisers without a valid legal basis and held data longer than necessary, also breaching French electronic-marketing rules.

France

French Data Protection Authority (CNIL)

05/15/2025

€900,000

SOLOCAL MARKETING SERVICES

Art. 6 GDPR, Art. 7 GDPR

Non-compliance with lawful basis for data processing

CNIL fined Solocal Marketing Services €900,000 for sending marketing messages to prospects, and passing their data to its clients, using lists from data brokers without being able to prove valid consent. It must stop or face a €10,000 daily penalty after nine months.

Slovenia

Slovenian Information Commissioner (IP)

05/14/2025

€16,000

Oddaja sob

Art. 5 (1) a) GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

A sole trader who let out a flat was fined €16,000 by the Information Commissioner for running video surveillance inside the rented home over the tenants' living area with no lawful basis. A €1,600 court fee applies; the fine halves if no judicial review is sought.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

05/14/2025

€2,000

CVA TAX & FINANCE S.R.L.

Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

Following its own breach notification, ANSPDCP found CVA Tax & Finance lacked adequate safeguards: attackers broke into its systems, locked it out and reached payroll data on many of its clients' staff. It paid the fine and must audit procedures and train staff. Fine set at RON 9,954.80, stated by the authority as the equivalent of €2,000.

Spain

Spanish Data Protection Authority (AEPD)

05/13/2025

€100,000

PLATAFORMA CABANILLAS SA.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

PLATAFORMA CABANILLAS asked job applicants for criminal-record certificates before even inviting them to an interview. The AEPD held this went beyond what recruitment required, breaching data minimisation, and imposed a €100,000 fine.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

05/13/2025

€2,000

Romoffice Construct Holding Ag SRL

Art. 5 (1) a), (2) GDPR, Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Romoffice Construct Holding used a phone number a man had entered online when applying for a public funding scheme to call him about its own promotional campaign, with no legal basis or proof of lawful processing. ANSPDCP fined it for breaching lawfulness and fairness. Fine set at RON 9,954, stated by the authority as the equivalent of €2,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

05/12/2025

€2,000

CV PRO CONSULT S.R.L.

Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

CV PRO CONSULT reported a cyberattack that locked it out of its own IT systems and exposed the names, personal ID numbers, addresses, jobs and pay of many of its clients' employees. ANSPDCP found weak security measures; the company has paid the fine. Fine set at RON 9,955, stated by the authority as the equivalent of €2,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

05/09/2025

€5,000

ROUMASPORT SRL

Art. 5 (1) a), b) GDPR, Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

ANSPDCP fined ROUMASPORT for accessing the CCTV system at one of its outlets to watch staff and using the footage in disciplinary investigations, breaching the processing principles and lacking a lawful basis. It must bring its video monitoring into line. Fine set at RON 24,887, stated by the authority as the equivalent of €5,000.

Spain

Spanish Data Protection Authority (AEPD)

05/09/2025

€120,000

UNIÓN DE CRÉDITO PARA LA FINANCIACIÓN MOBILIARIA E INMOBILIARIA EFC

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The AEPD found that the finance firm Unión de Crédito (UCFMI) reported customers' data to a credit-information (debtor) file without a valid legal basis. The €200,000 fine came down to €120,000 after voluntary payment and admission.

Spain

Spanish Data Protection Authority (AEPD)

05/09/2025

€6,600

Owner of a Pharmacy Office

Art. 6 (1) GDPR, Art. 14 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The AEPD found a pharmacy holder processed details of people in two nursing homes without legal grounds, gave no notice of the indirect collection and relied on unencrypted e-mail. Its €11,000 sanction was reduced to €6,600 for early payment and accepted liability.

Spain

Spanish Data Protection Authority (AEPD)

05/08/2025

€6,600

Owner of a Pharmacy Office

Art. 6 (1) GDPR, Art. 14 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

A pharmacy owner was sanctioned by the AEPD for handling information on residents of an elderly care home with no lawful basis, not telling them it came from a third party, and sending it by unencrypted e-mail. The €11,000 penalty dropped to €6,600 after payment and admission.

Ireland

Data Protection Authority of Ireland

05/02/2025

€530,000,000

TikTok Technology Limited

Art. 13 (1) f) GDPR, Art. 46 (1) GDPR

Non-compliance with lawful basis for data processing

The DPC fined TikTok €530m: €485m because staff in China remotely accessed EEA users' data without TikTok verifying that SCCs and safeguards gave equivalent protection, and €45m as its 2021 privacy policy did not name China. Transfers must stop unless fixed in six months.

Luxembourg

National Commission for Data Protection (CNPD)

04/30/2025

€7,000

Company

Art. 30 (1) a), c), f) GDPR

Failure to comply with data processing principles

After an on-site check, CNPD found an engineering company's record of processing lacked controller and DPO contact details, a description of political-opinion and criminal-data categories, and set erasure periods. It imposed €7,000, below the €11,964 proposed.

Italy

Italian Data Protection Authority (Garante)

04/29/2025

€40,000

Municipality of Bologna

Art. 5 (1) a), c) GDPR, Art. 6 (1) c), e), (2), (3) GDPR, Art. 9 (1), (2) g), (4) GDPR

Failure to implement sufficient measures to ensure information security

Bologna's nursery-school office sent files with disabled children's health details to 67 schools, 26 coordinators and six district heads, and one school e-mailed a file to 53 parents. Finding no legal basis and excessive disclosure, the Garante fined the city €40,000.

Italy

Italian Data Protection Authority (Garante)

04/29/2025

€1,200

Municipality of San Francesco al Campo

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

San Francesco al Campo council posted online a resolution with an administrative court appeal and powers of attorney naming ten people who challenged its ordinances, some with birth dates, addresses and tax codes, beyond the legal period. The Garante fined it €1,200.

Italy

Italian Data Protection Authority (Garante)

04/29/2025

€20,000

Cooperativa Sociale Quadrifoglio

Art. 28 (3) GDPR, Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

Cooperativa Quadrifoglio, running school inclusion services for Bologna, e-mailed strike-notice spreadsheets still holding a sheet with disabled children's names, conditions and ICD-10 codes. Acting as processor, it broke its instructions and security duties: fine €20,000.

Italy

Italian Data Protection Authority (Garante)

04/29/2025

€100,000

Energia Verde S.p.A.

Art. 5 GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 12 GDPR, Art. 15 GDPR, Art. 16 GDPR, Art. 17 GDPR, Art. 18 GDPR, Art. 19 GDPR, Art. 20 GDPR, Art. 21 GDPR, Art. 22 GDPR, Art. 24 GDPR, Art. 28 GDPR, Art. 31 GDPR, Art. 58 GDPR

Failure to comply with data processing principles

The Garante fined Energia Verde €100,000 over energy telemarketing calls made without valid consent through a sales chain with undefined roles and no processor appointments, poor handling of rights requests, and late, inadequate answers to the authority.

Italy

Italian Data Protection Authority (Garante)

04/29/2025

€2,000

Tirrenia Hospital S.r.l.

Art. 12 GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

Tirrenia Hospital, a private clinic, answered a patient's data access request only after the Garante intervened, blaming a hard-disk failure on the PC of the employee handling certified e-mail. A €2,000 fine followed for the late reply.

Italy

Italian Data Protection Authority (Garante)

04/29/2025

Unknown

MA Immobiliare S.r.l.s.

Art. 5 (1) a), (2) GDPR, Art. 6 (1) a) GDPR, Art. 7 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 15 GDPR, Art. 24 GDPR, Art. 25 GDPR

Failure to comply with data processing principles

MA Immobiliare cold-called about a hundred people from lists bought from Realmaps without verifying consent, giving notice or checking the opt-out register, and redirected rights requests to Realmaps. The Garante banned use of the lists and fined it; the firm has gone to court.

Italy

Italian Data Protection Authority (Garante)

04/29/2025

€2,000

Versilmagra Immobiliare di Robertelli Davide & C. S.a.s.

Art. 5 (1) a), (2) GDPR, Art. 6 (1) a) GDPR, Art. 7 GDPR, Art. 12 GDPR, Art. 14 GDPR, Art. 15 GDPR, Art. 17 GDPR, Art. 21 (2) GDPR, Art. 24 GDPR, Art. 25 GDPR

Failure to comply with data processing principles

Estate agency Versilmagra messaged people on WhatsApp from a list of 4,501 owners' numbers bought from Realmaps without checking notices or consent, and sent rights requests back to the supplier. The Garante fined it €2,000 for unlawful marketing and poor accountability.

Italy

Italian Data Protection Authority (Garante)

04/29/2025

€50,000

Regione Lombardia

Art. 5 (1) a), c), e) GDPR, Art. 6 GDPR, Art. 25 GDPR, Art. 28 GDPR, Art. 35 GDPR, Art. 88 GDPR

Non-compliance with lawful basis for data processing

The Garante fined Lombardy Region €50,000 for keeping staff e-mail metadata for 90 days and logging all employees' web browsing without a union agreement or impact assessment, and for keeping old helpdesk tickets too long without processor contracts covering them.

Italy

Italian Data Protection Authority (Garante)

04/29/2025

€30,000

Ordine degli psicologi della Lombardia

Art. 5 (1) f) GDPR, Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

The Garante fined Lombardy's Order of Psychologists €30,000 after a 2023 NoEscape ransomware attack via an exposed RDP server on an outdated system leaked data, including disciplinary files, on the dark web. It lacked MFA and automatic alerts for unusual access.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

04/28/2025

€1,000

Xiting ROM SRL

Art. 12 (3), (4) GDPR, Art. 15 (1), (2), (3) GDPR

Non-compliance with subjects' rights protection safeguards

Xiting ROM failed to give a complainant, within the legal deadline, a proper and complete written answer to her request for information on her data and an electronic copy of it. ANSPDCP fined it and ordered a full, secure reply and better rights handling. Fine set at RON 4,977, stated by the authority as the equivalent of €1,000.

Slovenia

Slovenian Information Commissioner (IP)

04/25/2025

€1,000

Sole Trader

Art. 5 (1) a), e) GDPR

Non-compliance with lawful basis for data processing

The Information Commissioner fined a former sole trader €1,000 for publishing a woman's name next to a book title on a website from late 2021 to March 2022, despite a contractual ban and without her consent or a legal basis. Paying within 8 days without appeal halves it.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

04/25/2025

€6,000

SC Travel Planner SRL

Art. 12 (3), (4) GDPR, Art. 15 GDPR, Art. 32 GDPR, Art. 33 GDPR

Failure to implement sufficient measures to ensure information security

Travel Planner posted a raffle table on Facebook listing tourists' names, booking numbers, hotels and stay dates. ANSPDCP fined it for poor security and for not notifying the breach, and reprimanded it for failing to answer access requests in full. Fine set at RON 29,863.20, stated by the authority as the equivalent of €6,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

04/24/2025

€10,000

Dante International SA

Art. 12 (1) GDPR, Art. 17 GDPR, Art. 19 GDPR

Non-compliance with subjects' rights protection safeguards

ANSPDCP fined Dante International after a customer of its online shop kept getting feedback e-mails at addresses it said had been erased following his repeated requests; some partners could still view his address and its replies were unclear. Fine set at RON 49,770, stated by the authority as the equivalent of €10,000.

Spain

Spanish Data Protection Authority (AEPD)

04/24/2025

€1,500

ULPIA TRAJANA ALAMEDA S.L.

Art. 5 (1) c) GDPR, Art. 9 GDPR

Failure to comply with data processing principles

ULPIA TRAJANA ALAMEDA, owner of a tourist flat, required guests to check in through an app demanding both sides of their ID card and a facial photo for biometric matching. The AEPD set fines of €1,000 and €1,500, cut to €1,500 in total after payment and admission.

Belgium

Belgian Data Protection Authority (APD)

04/24/2025

€6,000

Real estate agency

Art. 5 (1) a), c), f) GDPR, Art. 6 (1) GDPR, Art. 17 (1) GDPR, Art. 21 (2) GDPR

Non-cooperation with Data Protection Authority

The APD fined a real estate agency €6,000 for not fully obeying its 2022 order to erase a seller's property location data: a Google Maps view marking the sold home's area stayed on its website for over two years after the deadline, by its own commercial choice.

Sweden

Data Protection Authority of Sweden

04/23/2025

€9,141

Diskrimineringsombudsmannen

Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

IMY fined the Equality Ombudsman because an analytics tool on its website recorded the summary page of its discrimination complaint form unmasked, so about 500 reports, possibly with sensitive data and children's details, reached a processor in 2020-2021. Fine of SEK 100,000, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

04/22/2025

€4,800

FUNDACIÓ PRIVADA DE SERVEIS PER ALS USUARIS DEL HABITATGE SOCIAL DE CATALUNYA

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

A foundation dismissed as a residents' association's property manager moved the building's water-bill direct debit to a resident's own bank account without his consent. The AEPD found no legal basis; its €8,000 fine was cut to €4,800 once it paid early and admitted liability.

Spain

Spanish Data Protection Authority (AEPD)

04/22/2025

€12,000

NOVATES ALIMENTACIÓN MADRID, S.L.

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A supermarket cashier filmed CCTV footage of a disputed refund on her phone, showed it to the customer and sent it to her by WhatsApp; two other shoppers were visible. The AEPD found inadequate security (Art. 32): €20,000, cut to €12,000 for early payment and admission.

Spain

Spanish Data Protection Authority (AEPD)

04/22/2025

€1,200

SERVICIOS DE INTEGRACIÓN DE ANDALUCÍA

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Andalusian sheltered-employment firm SIA added a new teleworker's personal mobile number to a work WhatsApp group with neither consent nor any other legal basis, so he got work messages after hours. The AEPD set a €2,000 fine, lowered to €1,200 after prompt payment and admission.

Belgium

Belgian Data Protection Authority (APD)

04/22/2025

€20,000

Company

Art. 5 (1) a), (2) GDPR, Art. 6 (1) GDPR, Art. 12 (1) GDPR, Art. 14 (1), (2) GDPR, Art. 15 (1) c), d), g), Art. 24 (1) GDPR, Art. 25 (1) GDPR

Failure to comply with data processing principles

The APD fined a data broker €20,000 for selling business-register data on company managers without a valid legitimate interest, failing to inform them and answering an access request incompletely. The Market Court later voided the transparency fine and cut the total to €10,000.

Spain

Spanish Data Protection Authority (AEPD)

04/15/2025

€500,000

Chamber of Commerce, Industry, Services and Navigation of Spain

Art. 5 (1) a), b), f) GDPR, Art. 6 (1) GDPR, Art.14 GDPR

Non-compliance with lawful basis for data processing

The AEPD imposed five €100,000 fines (€500,000 in all) on Spain's Chamber of Commerce for passing sole traders' tax-registration data to its company CAMERDATA for resale, breaching lawfulness, purpose limitation, confidentiality, fairness and the duty to inform.

Spain

Spanish Data Protection Authority (AEPD)

04/15/2025

€260,000

CAMERDATA, S.A.

Art. 6 (1) GDPR, Art. 14 GDPR

Non-compliance with lawful basis for data processing

The AEPD fined CAMERDATA €260,000: €200,000 for loading sole traders' data supplied by Spain's Chamber of Commerce (from its business census) into its own commercial file and selling it on without a legal basis, and €60,000 for not informing them. It must erase the data.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

04/15/2025

€2,000

United Business Solutions SRL

Art. 32 (1) b), d), (2), (4) GDPR

Failure to implement sufficient measures to ensure information security

ANSPDCP fined United Business Solutions after it e-mailed a guest's invoice, showing his name, ID card number and stay details, to a third party without consent. It lacked adequate security and control over staff access and must revise procedures and train staff. Fine set at RON 9,954, stated by the authority as the equivalent of €2,000.

Spain

Spanish Data Protection Authority (AEPD)

04/15/2025

€600

Unknown

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The AEPD found that an app operator made users upload scans of both sides of their ID card to obtain 'verified' status and stored them until checked, collecting more than the check needed and breaching data minimisation. The €1,000 fine fell to €600 after payment and admission.

Poland

Polish National Personal Data Protection Office (UODO)

04/15/2025

€7,702

Funeral Home

Art. 5 (2) GDPR

Failure to implement sufficient measures to ensure information security

UODO fined a funeral home after ten boxes of burial papers, including 82 authorisations with relatives' ID details, fell off an open truck and were found by police by the road. Its risk analysis ignored paper transport and storage, and it never reported the breach. Fine of PLN 33,000, converted to € at the ECB rate on the decision date.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

04/14/2025

€1,000

Office Nova Concept SRL

Art. 12 (1), (2), (3), (4) GDPR, Art. 15 (3) GDPR, Art. 17 GDPR, Art. 21 GDPR

Non-compliance with subjects' rights protection safeguards

Office Nova Concept did not respond adequately to a person's requests to exercise their data rights. Fine set at RON 4,977.40, stated by the authority as the equivalent of €1,000.

Spain

Spanish Data Protection Authority (AEPD)

04/14/2025

€6,000

LÁSER METALPRINT 3D, S.L.

Art. 28 GDPR

Insufficient data processing agreement

Láser Metalprint's CCTV was in practice run by a company with which it had no data processing agreement; the €10,000 fine was reduced to €6,000 for prompt payment and admission.

Spain

Spanish Data Protection Authority (AEPD)

04/14/2025

€3,000

EDA TV CONSULTING, S.L.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

EDA TV Consulting kept full copies of ID documents just to verify identities, breaching data minimisation; the €5,000 fine fell to €3,000 after prompt payment and admission of responsibility.

United Kingdom

Information Commissioner (ICO)

04/14/2025

€69,458

DPP Law Ltd.

Art. 5 (1) f) GDPR, Art. 32 (1), (2) GDPR, Art. 33 (1) GDPR

Failure to implement sufficient measures to ensure information security

Hackers stole data of 791 clients and expert witnesses from DPP Law and posted it on the dark web; the ICO found weak account controls and a breach report 43 days late. Fine of GBP 60,000, converted to € at the ECB rate on the decision date.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

04/11/2025

€2,000

NEW GAMBLING SOLUTIONS S.R.L.

Art. 32 (1) b), d), (2) GDPR

Failure to implement sufficient measures to ensure information security

Gaming operator New Gambling Solutions had a data breach linked to inadequate security. Fine set at RON 9,951.20, stated by the authority as the equivalent of €2,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

04/10/2025

€15,000

Tensa Art Design SA

Art. 6 (1) a) GDPR, Art. 12 (1), (2), (3), (4) GDPR, Art. 15 GDPR, Art. 17 GDPR

Non-compliance with lawful basis for data processing

Tensa Art Design sent marketing to a person without consent and did not deal properly with their rights requests, drawing fines of RON 49,774 and RON 24,887. Fine set at RON 74,661, stated by the authority as the equivalent of €15,000.

Italy

Italian Data Protection Authority (Garante)

04/10/2025

€8,000

Undici S.r.l.s.

Art. 5 (1) a), (2) GDPR, Art. 6 (1) a) GDPR, Art. 7 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 15 GDPR, Art. 24 GDPR, Art. 25 GDPR

Failure to comply with data processing principles

Undici used Realmaps-sourced data for direct marketing without verifying it had been lawfully obtained or honouring data subjects' requests; the Garante fined it €8,000.

Italy

Italian Data Protection Authority (Garante)

04/10/2025

€4,000

Municipality of Ponte nelle Alpi

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The municipality of Ponte nelle Alpi published staff performance scores with names without a legal basis; the Garante fined it €4,000.

Italy

Italian Data Protection Authority (Garante)

04/10/2025

€5,000

Patronage and Assistance for Citizens and Agriculture Board

Art. 5 (1) a), e) GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

A citizens' assistance body kept a person's data beyond the retention period set by national law; the Garante fined it €5,000.

Italy

Italian Data Protection Authority (Garante)

04/10/2025

€8,000

Eastern Parma Apennine Mountain Community

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 88 (1) GDPR

Failure to comply with data processing principles

A mountain community's camera outside a police station filmed staff and passers-by in breach of data protection rules; the Garante fined it €8,000.

Italy

Italian Data Protection Authority (Garante)

04/10/2025

€15,000

Immobiliare Valdalpone S.r.l.

Art. 5 (1) a), (2) GDPR, Art. 6 (1) a) GDPR, Art. 7 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 15 GDPR, Art. 17 GDPR, Art. 21 (2) GDPR, Art. 24 GDPR, Art. 25 GDPR

Failure to comply with data processing principles

Estate agency Immobiliare Valdalpone used property-owner data bought from Realmaps for marketing without checking its lawfulness, informing people or honouring rights requests; fine €15,000.

Italy

Italian Data Protection Authority (Garante)

04/10/2025

€850,000

Network of Agencies and Companies

Art. 5 (1), (2) GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 13 GDPR, Art. 28 GDPR, Art. 29 GDPR, Art. 31 GDPR, Art. 32 GDPR, Art. 58 (1) a) GDPR

Failure to comply with data processing principles

Five agencies and firms making calls for Acea Energia lacked a legal basis and broke other core principles; the Garante's individual fines ranged from €30,000 to €500,000, totalling €850,000.

Italy

Italian Data Protection Authority (Garante)

04/10/2025

€3,000,000

Acea Energia S.p.A.

Art. 5 (1) a), f) GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 13 GDPR, Art. 24 GDPR, Art. 25 GDPR, Art. 28 GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

Acea Energia ran a network of call centres making aggressive customer win-back and sales calls using lists of data processed without a legal basis; the Garante fined it €3m.

Italy

Italian Data Protection Authority (Garante)

04/10/2025

€5,000,000

Luka Inc.

Art. 5 (1) a), c) GDPR, Art. 6 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 24 GDPR, Art. 25 (1) GDPR

Failure to comply with data processing principles

Luka Inc., developer of the Replika companion chatbot, had no valid legal basis for its processing, an inadequate privacy policy and no age verification to protect children; the Garante fined it €5m, which can be halved if paid within 60 days.

Greece

Hellenic Data Protection Authority (HDPA)

04/09/2025

€5,000

Gynaecologist

Art. 15 GDPR

Information obligation non-compliance

A gynaecologist only partly answered a patient's request for access to their data; the Hellenic DPA fined the doctor €5,000.

Spain

Spanish Data Protection Authority (AEPD)

04/09/2025

€600

FEDERACION DE COLUMBICULTURA DE CASTILLA-LA MANCHA

Art. 5 (1) f) GDPR

Failure to implement sufficient measures to ensure information security

A pigeon-breeding federation in Castilla-La Mancha leaked personal data because it could not keep it confidential; the AEPD's €1,000 fine was reduced to €600.

Spain

Spanish Data Protection Authority (AEPD)

04/07/2025

€14,400,000

AMADEUS IT GROUP, S.A.

Art. 6 GDPR, Art. 14 GDPR

Non-compliance with lawful basis for data processing

Amadeus reused personal data from its global distribution system, which serves travel companies, for a separate product without a legal basis or informing travellers; the AEPD's €18m fine was cut to €14.4m for prompt payment.

Spain

Spanish Data Protection Authority (AEPD)

04/04/2025

€360

SINDICAT CATAC-CTSC

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The trade union did not react to the AEPD's attempts to contact it; its €600 fine was reduced to €360 for prompt payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

04/04/2025

€120,000

Banco Bilbao Vizcaya Argentaria, S.A.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

BBVA signed a data protection form for a customer and their spouse without the consent of either; the €200,000 fine was reduced to €120,000 after voluntary payment and admission of responsibility.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

04/03/2025

€5,000

Banca Transilvania SA

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Banca Transilvania shared a client's data with an insurer without a legal basis. Fine set at RON 24,883, stated by the authority as the equivalent of €5,000.

Spain

Spanish Data Protection Authority (AEPD)

04/03/2025

€600

Owner of a Law Firm

Art. 5 (1) f) GDPR

Failure to implement sufficient measures to ensure information security

A law firm's owner revealed personal data in an email sent outside the firm for lack of proper safeguards; the €1,000 fine was cut to €600 for prompt payment and admission of responsibility.

Malta

Data Protection Commissioner of Malta

04/02/2025

€20,000

Hospital

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR, Art. 14 GDPR, Art. 16 GDPR, Art. 37 (1) c) GDPR

Failure to comply with data processing principles

A hospital combined electoral-register data with health records without a legal basis, mismatched datasets and sent health data to the wrong people; it also mishandled the person's rights requests and had no DPO. Malta's IDPC fined it €20,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

04/02/2025

€3,000

BINBOX GLOBAL SERVICES S.R.L.

Art. 32 (1) b), d), (2) GDPR

Failure to implement sufficient measures to ensure information security

Binbox Global Services suffered a breach after failing to apply adequate security measures. Fine set at RON 14,930.70, stated by the authority as the equivalent of €3,000.

Spain

Spanish Data Protection Authority (AEPD)

03/30/2025

€3,500

MAD COOL FESTIVAL S.L.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Weak security at festival organiser Mad Cool led to a data breach; the AEPD set €2,000 for the confidentiality breach and €1,500 under Art. 32, a total of €3,500 that early payment could cut to €2,800.

Spain

Spanish Data Protection Authority (AEPD)

03/28/2025

€6,600

GRUAS IGNACI, S.L.

Art. 5 (1) c) GDPR, Art. 13 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

Grúas Ignaci collected excessive data to verify identity, ran CCTV without informing people and lacked adequate security; the AEPD's €11,000 fine dropped to €6,600 after prompt payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

03/28/2025

€4,000

CREMA GAMES, S.L.

Art. 15 GDPR

Information obligation non-compliance

Crema Games refused an online customer's access request because they would not send an ID document, although digital authentication could have been used; the €5,000 fine was reduced to €4,000 for payment without admission.

Spain

Spanish Data Protection Authority (AEPD)

03/28/2025

€21,600

School Fitness Holiday & Franchising S.L.

Art. 5 (1) e) GDPR, Art. 7 GDPR, Art. 28 GDPR

Non-compliance with lawful basis for data processing

School Fitness recorded and published fitness classes on the basis of invalid consent and set no retention limit; its €36,000 fine was reduced to €21,600 after prompt payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

03/28/2025

€12,000

ESTUDIO ALCAZAR DEL GENIL 2022, S.L.

Art. 6 (1) GDPR, Art. 14 GDPR

Non-compliance with lawful basis for data processing

Estudio Alcazar del Genil's staff photographed properties, including names on mailboxes, to build a database without a legal basis or informing owners; the €20,000 fine fell to €12,000 for prompt payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

03/28/2025

€120,000

SERVICIOS ESPECIALES, S.A.

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

During a workplace conflict inquiry the company emailed a report naming those involved to the works council and 15 other staff; the AEPD found a confidentiality breach and cut €200,000 to €120,000 for voluntary payment and admission.

Italy

Italian Data Protection Authority (Garante)

03/27/2025

€18,000

Multiple Companies

Art. 5 (1) a), b) GDPR, Art. 6 (1) a) GDPR, Art. 12 (1) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

Three companies running a gym chain used customers' phone numbers for marketing without consent and ignored erasure requests; the Garante fined each €6,000, totalling €18,000.

Italy

Italian Data Protection Authority (Garante)

03/27/2025

€4,000

Istituto di Istruzione Superiore "P. Galluppi" Tropea

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

A Tropea secondary school used staff biometric data for attendance checks in a way that was unlawful and opaque. The decision sets €4,000.

Italy

Italian Data Protection Authority (Garante)

03/27/2025

€3,000

Municipality of Palma di Montechiaro

Art. 37 (1), (7) GDPR

No data protection officer appointed

The municipality of Palma di Montechiaro neither appointed a DPO nor notified one to the Garante; fine €3,000.

United Kingdom

Information Commissioner (ICO)

03/26/2025

€3,678,797

Advanced Computer Software Group Ltd

Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

Hackers used a customer account without multi-factor authentication to reach Advanced's health-sector systems in a 2022 ransomware attack, putting 79,404 people's data at risk. Under a settlement the ICO's £3,845,400 penalty was cut to £3,076,320. Fine of GBP 3,076,320, converted to € at the ECB rate on the decision date.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/25/2025

€25,000

NTT DATA ROMANIA S.A.

Art. 32 (1) b), d), (2) GDPR, Art. 33 (1) GDPR

Failure to implement sufficient measures to ensure information security

NTT Data Romania suffered a breach because of insufficient security and did not notify the authority within 72 hours. Fine set at RON 124,432.50, stated by the authority as the equivalent of €25,000.

Spain

Spanish Data Protection Authority (AEPD)

03/24/2025

€2,000

INDEPENDENTS DE VALLROMANES

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

Local political party Independents de Vallromanes shared a court ruling on social media without removing personal data irrelevant to its post; the AEPD fined it €2,000.

Croatia

Croatian Data Protection Authority (AZOP)

03/24/2025

€10,000

Oil and fat manufacturer

Art. 37 GDPR

No data protection officer appointed

An edible oil and fat producer had no data protection officer although it was required to appoint one; AZOP imposed €10,000.

Croatia

Croatian Data Protection Authority (AZOP)

03/24/2025

€12,000

Casino

Art. 37 GDPR

No data protection officer appointed

AZOP fined a casino €12,000 for not appointing a data protection officer.

Croatia

Croatian Data Protection Authority (AZOP)

03/24/2025

€3,000

Hospital

Art. 13 GDPR, Art. 32 GDPR, Art. 33 GDPR, Art. 34 (1) GDPR

Failure to implement sufficient measures to ensure information security

Despite large-scale handling of health data, a hospital lacked organisational measures to keep patient information confidential and fell short on transparency and breach reporting; AZOP fined it €3,000.

Croatia

Croatian Data Protection Authority (AZOP)

03/24/2025

€4,000

Hospital

Art. 13 GDPR, Art. 14 (2) f) GDPR, Art. 25 (1) GDPR, Art. 28 (3) GDPR

Failure to comply with data processing principles

A hospital used a parking contractor that pulled vehicle owners' data from the Interior Ministry without a legal basis; it also failed to inform drivers and lacked a processor contract and proper safeguards. AZOP fined it €4,000.

Croatia

Croatian Data Protection Authority (AZOP)

03/24/2025

€20,000

Hospital

Art. 32 (1) b), d) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

Over seven days an attacker who got in through social engineering and a VPN copied at least 3 GB of a hospital's data, locked servers and deleted backups. AZOP found access controls, monitoring and incident response lacking and fined it €20,000.

Croatia

Croatian Data Protection Authority (AZOP)

03/24/2025

€40,000

Company

Art. 5 (1) a), e) GDPR, Art. 6 (1) f) GDPR, Art. 12 GDPR, Art. 14 GDPR, Art. 30 GDPR, Art. 38 (3), (6) GDPR

Non-compliance with lawful basis for data processing

A company republished sole traders' data from public sources and the FINA agency on its website without a legal basis, did not inform them or keep processing records, and had its managing director act as DPO; AZOP fined it €40,000.

Croatia

Croatian Data Protection Authority (AZOP)

03/24/2025

€80,000

Company

Art. 5 (1) b) GDPR, Art. 6 (1) GDPR, Art. 32 (2), (4) GDPR

Non-compliance with lawful basis for data processing

A parking-monitoring company pulled vehicle owners' data from the Interior Ministry's register beyond its concession and without a legal basis, had no processor contract with a hospital client and lacked proper security; AZOP fined it €80,000.

Poland

Polish National Personal Data Protection Office (UODO)

03/24/2025

€17,960

Chief Commander of the Police

Art. 6 (1) GDPR, Art. 9 (1) GDPR

Non-compliance with lawful basis for data processing

At a press conference, Poland's Chief Commander of Police disclosed personal and health details of a woman who had undergone an abortion, making her identifiable; UODO called the breach serious. A Warsaw court later upheld the fine. Fine of PLN 75,000, converted to € at the ECB rate on the decision date.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/21/2025

€1,000

Bucharest Down Town Hotel SRL

Art. 12 (3) GDPR, Art. 13 GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The hotel failed to answer a data subject's access request within the legal time limit. Fine set at RON 4,975, stated by the authority as the equivalent of €1,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/20/2025

€2,000

ONE UNITED PROPERTIES S.A

Art. 6 GDPR, Art. 12 (3) GDPR, Art. 15 GDPR, Art. 17 GDPR

Non-compliance with lawful basis for data processing

The property developer made repeated marketing contacts with a person without consent and did not deal properly with their rights request. Fine set at RON 9,954, stated by the authority as the equivalent of €2,000.

Spain

Spanish Data Protection Authority (AEPD)

03/20/2025

€500

GALENICUM HEALTH, S.L.U.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

Galenicum Health's CCTV partly filmed a public road, breaching data minimisation; the AEPD fined it €500.

Spain

Spanish Data Protection Authority (AEPD)

03/20/2025

€4,800

TECNOCRÁTICA CENTRO DE DATOS S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

Tecnocrática Centro de Datos missed the AEPD's deadline to answer an information request; the €6,000 fine was reduced to €4,800 after prompt payment and admission of responsibility.

Poland

Polish National Personal Data Protection Office (UODO)

03/17/2025

€23,887

Minister of Digital Affairs

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Minister of Digital Affairs handed PESEL register data of Polish citizens to Poczta Polska for the 2020 postal vote without a legal basis. Fine of PLN 100,000, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

03/14/2025

€3,200,000

CENTROS COMERCIALES CARREFOUR, S.A.

Art. 5 (1) f) GDPR, Art. 32 GDPR, Art. 34 GDPR

Failure to implement sufficient measures to ensure information security

A cyberattack on Centros Comerciales Carrefour leaked a large volume of personal data; the AEPD found weak security and inadequate notification of those affected, and fined it €3.2m.

Spain

Spanish Data Protection Authority (AEPD)

03/14/2025

€1,600,000

ING BANK N.V., SUCURSAL EN ESPAÑA

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

ING's Spanish branch ran a data-matching step in its new-customer identity checks without a sufficient legal basis; the AEPD's €2m fine was reduced to €1.6m after prompt payment.

Italy

Italian Data Protection Authority (Garante)

03/13/2025

€2,000

Municipality of Roccaraso

Art. 5 (1) a), c) GDPR, Art. 6 (1) c), e) GDPR

Non-compliance with lawful basis for data processing

The municipality of Roccaraso posted a worker's personal data on its online notice board without a legal basis; fine €2,000.

Italy

Italian Data Protection Authority (Garante)

03/13/2025

€40,000

Interflora Italia S.p.A.

Art. 5 (1) a), b) GDPR, Art. 6 (1) a) GDPR, Art. 12 (3) GDPR, Art. 15 GDPR, Art. 21 GDPR

Non-compliance with lawful basis for data processing

Interflora used customer data for direct marketing without valid consent and ignored an objection until a complaint was filed. The decision sets €40,000.

Italy

Italian Data Protection Authority (Garante)

03/13/2025

€20,000

Encore Thermoengineering s.r.l.

Art. 5 (1) a), c), e) GDPR, Art. 6 GDPR, Art. 17 GDPR

Failure to comply with data processing principles

Encore Thermoengineering acquired a bankrupt company's employee data but never hired those people, kept the data indefinitely and ignored their erasure requests; the Garante fined it €20,000.

Italy

Italian Data Protection Authority (Garante)

03/13/2025

€2,000

l’Istituto Alberghiero Mediterraneo di Pulsano

Art. 5 (1) a) GDPR, Art. 6 (1) c), e), (2), (3) b) GDPR

Non-compliance with lawful basis for data processing

A hotel-management school posted a Christmas video featuring minor pupils on YouTube without parental consent; the Garante fined it €2,000.

Italy

Italian Data Protection Authority (Garante)

03/13/2025

€15,000

G@S Telecomunicazioni di Losito Lucia

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 13 GDPR, Art. 14 GDPR

Non-compliance with lawful basis for data processing

A telecoms retailer processed customer data without a legal basis and did not tell the person concerned how their data was used; the Garante fined it €15,000.

Italy

Italian Data Protection Authority (Garante)

03/13/2025

€50,000

Azienda regionale per lo sviluppo e per i servizi in agricoltura (ARSAC)

Art. 5 GDPR, Art. 6 GDPR, Art. 13 GDPR, Art. 25 GDPR, Art. 35 GDPR, Art. 88 GDPR

Failure to comply with data processing principles

Agricultural development agency ARSAC processed employees' geolocation data without a legal basis, explained it poorly and carried out no DPIA; the Garante fined it €50,000, which can be halved if paid within 60 days.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/12/2025

€5,000

Automobilus International S.R.L.

Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

Inadequate security at Automobilus International led to a breach of personal data. Fine set at RON 24,885, stated by the authority as the equivalent of €5,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/11/2025

€1,000

Noy Business Tranzactions SRL

Art. 12 (1), (2), (3), (4) GDPR, Art. 15 (3) GDPR, Art. 17 GDPR

Non-compliance with subjects' rights protection safeguards

Noy Business Tranzactions did not give a person the data they asked for and mishandled their rights request. Fine set at RON 4,977.30, stated by the authority as the equivalent of €1,000.

Poland

Polish National Personal Data Protection Office (UODO)

03/11/2025

€13,529

Polskie Radio Szczecin

Art. 24 (1) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

Systemic organisational and technical gaps meant Polskie Radio Szczecin could not prevent reporting that identified private individuals; UODO cited a broadcast that made a child victim identifiable and ordered fixes within 60 days. Fine of PLN 56,824, converted to € at the ECB rate on the decision date.

Cyprus

Cypriot Data Protection Commissioner

03/10/2025

€10,000

Housing Finance Corporation

Art. 5 (1) d), e) GDPR, Art. 24 (1) GDPR

Non-compliance with lawful basis for data processing

The Housing Finance Corporation kept clients' loan data too long and let it become inaccurate, which led it to reject a loan application wrongly; fine €10,000. The Cypriot DPA's site blocks automated access, so the source could not be checked.

Norway

Norwegian Supervisory Authority (Datatilsynet)

03/10/2025

€342,745

Telenor ASA

Art. 24 (1), (2) GDPR, Art. 37 (7) GDPR, Art. 38 (2), (3) GDPR

Failure to comply with data processing principles

Telenor had not properly assessed or documented its DPO's role, had no documented line through which the DPO reports to top management and lacked adequate internal controls; Datatilsynet issued a reprimand and a fine. Fine of NOK 4,000,000, converted to € at the ECB rate on the decision date.

Germany

Data Protection Authority of Baden-Wuerttemberg

03/07/2025

€3,500

Police Officer

Art. 5 (1) GDPR, Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

A police officer repeatedly looked people up in the police database for personal reasons, including to rate how attractive women were; Baden-Württemberg's DPA fined the officer €3,500.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/06/2025

€2,000

SHOPBAG GROUP ONLINE SRL

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

Online retailer Shopbag Group did not respond to a request for information from the authority. Fine set at RON 9,949.80, stated by the authority as the equivalent of €2,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/04/2025

€20,000

WEBRASOFT SRL

Art. 32 (1) b), d), (2) GDPR

Failure to implement sufficient measures to ensure information security

Webrasoft suffered a data breach after failing to put adequate technical and organisational security in place. Fine set at RON 99,518, stated by the authority as the equivalent of €20,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/03/2025

€10,000

BEKO ROMANIA SA

Art. 32 (1) b), d), (2) GDPR

Failure to implement sufficient measures to ensure information security

A breach at appliance maker Beko Romania revealed that its security measures were inadequate. Fine set at RON 49,766, stated by the authority as the equivalent of €10,000.

Bulgaria

Bulgarian Commission for Personal Data Protection (KZLD)

03/01/2025

€2,556

Registry Agency of Republic of Bulgaria

Unknown

Non-compliance with lawful basis for data processing

Bulgaria's Registry Agency unlawfully shared the full names, ID numbers and signatures of 272 people and was fined by the KZLD. The EDPB report says only that the case closed in March 2025. Fine likely set in BGN, but the EDPB report gives only the € figure, so no conversion was possible.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

02/27/2025

€1,000

Velvet Medical SRL

Art. 12 (1), (2), (3), (4) GDPR, Art. 15 (3) GDPR

Non-compliance with subjects' rights protection safeguards

The clinic did not give a patient the health records they had requested. Fine set at RON 4,976.40, stated by the authority as the equivalent of €1,000.

Spain

Spanish Data Protection Authority (AEPD)

02/25/2025

€600,000

IBERMUTUA, MUTUA COLABORADORA CON LA SEGURIDAD SOCIAL NUM.274.

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

A technical fault on Ibermutua's online platform sent personal and health data of 3,395 people to 354 wrong recipients. The AEPD found weak safeguards; the €1m fine was cut to €600,000 for voluntary payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

02/25/2025

€200,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

In a further SIM-swap complaint, Vodafone España issued a replacement card to a person posing as its customer, opening the way to unauthorised bank transactions; the AEPD again imposed €200,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

02/20/2025

€2,000

Medstar S.R.L.

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A clinic emailed one patient's health data to another patient over an unsecured channel; the authority found its safeguards insufficient. Fine set at RON 9,946.20, stated by the authority as the equivalent of €2,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

02/17/2025

€2,000

Meedea Construct Prest SRL

Art. 5 (1) a), b), f), (2) GDPR, Art. 6 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The construction firm gave a former employee's personal and health data to a third party, who relied on it in court proceedings against the ex-employee. Fine set at RON 9,949.60, stated by the authority as the equivalent of €2,000.

Iceland

Icelandic Data Protection Authority ('Persónuvernd')

02/17/2025

€34,037

Primary Health Care in the Capital Area

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR, Art. 9 (2) GDPR

Non-compliance with lawful basis for data processing

The capital-area primary health service merged its medical records into systems shared with other providers and let them see its patients' records without a legal basis; Persónuvernd imposed an administrative fine. Fine of ISK 5,000,000, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

02/14/2025

€200,000

ORANGE BANK, S.A. SUCURSAL EN ESPAÑA

Art. 5 (1) f) GDPR

Failure to implement sufficient measures to ensure information security

Complaints about a data leak led the AEPD to find that Orange Bank could not show its processor had applied adequate security. Given the volume of data it handles, it imposed €200,000 and gave the bank six months to fix its processes.

Spain

Spanish Data Protection Authority (AEPD)

02/14/2025

€200,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Vodafone España handed a duplicate SIM to an impostor without checking identity, and the fraudster then made unauthorised payments from the customer's bank account; the AEPD imposed €200,000.

Spain

Spanish Data Protection Authority (AEPD)

02/11/2025

€120,000

BEEDIGITAL AI, S.A.

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

BeeDigital sent advertising to someone listed on Spain's advertising opt-out register; the AEPD found a breach of confidentiality and cut the €150,000 fine to €120,000 after voluntary payment.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

02/10/2025

€3,000

PPC Energie Muntenia SA

Art. 5 (1) a), b) GDPR, Art. 6 GDPR, Art. 12 (3), (4) GDPR, Art. 15 GDPR

Non-compliance with lawful basis for data processing

PPC Energie Muntenia passed customer data to another company that used it for marketing calls and did not handle a customer's rights request properly, leading to fines of RON 9,950 and RON 4,975. Fine set at RON 14,925, stated by the authority as the equivalent of €3,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

02/06/2025

€3,000

Omniasig Vienna Insurance Group S.A.

Art. 32 (1), (2), (4) GDPR

Failure to implement sufficient measures to ensure information security

Insurer Omniasig failed to secure personal data adequately and suffered a breach, the authority found. Fine set at RON 14,931, stated by the authority as the equivalent of €3,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

02/05/2025

€5,000

FARMEC SA

Art. 25 (1) GDPR, Art. 32 (1), b), d), (2) GDPR

Failure to implement sufficient measures to ensure information security

Cosmetics maker Farmec suffered a data breach that exposed gaps in its security and data-protection-by-design measures. Fine set at RON 24,854.50, stated by the authority as the equivalent of €5,000.

Spain

Spanish Data Protection Authority (AEPD)

02/05/2025

€500,000

MARINA SALUD, S.A.

Art. 28 GDPR

Failure to comply with data processing principles

Acting as processor for a regional health authority, Marina Salud brought in sub-processors without the authority's prior authorisation; the AEPD fined it €500,000.

Spain

Spanish Data Protection Authority (AEPD)

02/05/2025

€1,200,000

Orange Espagne S.A.U.

Art. 6 GDPR, Art. 25 GDPR

Failure to implement sufficient measures to ensure information security

Orange Espagne gave a fraudster a duplicate SIM card without proper identity checks, enabling access to the customer's bank account; the AEPD fined it €1.2m for unlawful processing and lack of data protection by design.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

02/04/2025

€10,000

V&M Contab & Management SRL

Art. 32 (1) b), (2), (4) GDPR, Art. 58 (1) a), e) GDPR

Failure to implement sufficient measures to ensure information security

The accounting firm suffered a breach because of weak security and then failed to answer the authority's requests, earning separate fines of RON 39,816 and RON 9,954. Fine set at RON 49,770, stated by the authority as the equivalent of €10,000.

France

French Data Protection Authority (CNIL)

02/04/2025

€40,000

Real estate company

Art. 5 (1) c) GDPR, Art. 6 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 32 GDPR, Art. 35 GDPR

Failure to comply with data processing principles

A property firm's software logged homeworkers' 'inactivity' and took regular screenshots, while office staff were filmed constantly. CNIL found this disproportionate, insecure and poorly explained, with no DPIA, and fined it €40,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

02/03/2025

€15,000

Unicredit Bank SA

Art. 25 (1) GDPR

Failure to implement sufficient measures to ensure information security

Two separate data breaches at UniCredit Bank showed it had not designed its processing with adequate data protection safeguards. Fine set at RON 74,652, stated by the authority as the equivalent of €15,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

01/31/2025

€15,000

S.P.E.E.H. Hidroelectrica S.A.

Art. 25 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

A data breach at hydropower producer Hidroelectrica revealed that it had not built adequate security and privacy-by-design measures into its processing. Fine set at RON 74,562, stated by the authority as the equivalent of €15,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

01/27/2025

€40,000

Orange Romania SA

Art. 5 GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 12 (3), (4) GDPR, Art. 17 GDPR

Failure to comply with data processing principles

Orange Romania did not honour an erasure request and kept and collected subscribers' data excessively without a legal basis, resulting in two fines of RON 99,510 each. Fine set at RON 199,020, stated by the authority as the equivalent of €40,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

01/23/2025

€5,000

Softehnica S.R.L.

Art. 32 (1) b) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

A ransomware attack gave intruders access to the IT company's systems and to people's names, addresses and email addresses; the authority found its security measures insufficient. Fine set at RON 24,866, stated by the authority as the equivalent of €5,000.

Lithuania

Lithuanian Data Protection Authority (VDAI)

01/21/2025

€9,000

Employment Service under the Ministry of Social Security and Labor of the Republic of Lithuania

Art. 5 (1) f) GDPR, Art. 24 (1) GDPR, Art. 32 (1) b), d) GDPR

Failure to implement sufficient measures to ensure information security

A leak of 292 clients' data at Lithuania's Employment Service showed it lacked adequate technical and organisational measures; VDAI fined it €9,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

01/20/2025

€15,000

Vodafone Romania SA

Art. 32 (1) b) GDPR, Art. 32 (4) GDPR

Failure to implement sufficient measures to ensure information security

Invoice details were sent to the wrong people and emails went out without BCC, repeatedly exposing customers' names, emails and customer numbers; the authority found Vodafone Romania's security inadequate. Fine set at RON 74,526, stated by the authority as the equivalent of €15,000.

Spain

Spanish Data Protection Authority (AEPD)

01/17/2025

€8,000

CAJA RURAL NTRA. SRA. DEL ROSARIO

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

Caja Rural Ntra. Sra. del Rosario was fined over a cyberattack that exposed customer data through a security gap; €10,000 was reduced to €8,000.

Spain

Spanish Data Protection Authority (AEPD)

01/17/2025

€12,000

CAJA RURAL DE ASTURIAS, S.C.C.

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

Caja Rural de Asturias was caught up in the December 2022 breach at the group's IT processor; the AEPD found its own safeguards wanting and cut the €15,000 fine to €12,000 for voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

01/17/2025

€8,000

CAJA RURAL DE BAENA NTRA. SRA. DE GUADALUPE, S.C.C.A.

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

Caja Rural de Baena Ntra. Sra. de Guadalupe was sanctioned for weak security that exposed customer data to attackers; €10,000 was reduced to €8,000 after voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

01/17/2025

€12,000

CAJA RURAL GRANADA, S.C.C.

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

Caja Rural Granada was one of the group banks hit by the December 2022 incident reported by IT processor RSI; the AEPD found its measures inadequate and lowered the €15,000 fine to €12,000 for voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

01/17/2025

€12,000

CAJA RURAL DE ONDA, S.C.C.

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

The AEPD concluded Caja Rural de Onda had not protected customer data adequately against a cyberattack; voluntary payment brought its €15,000 fine down to €12,000.

Spain

Spanish Data Protection Authority (AEPD)

01/17/2025

€8,000

CAJA RURAL NTRA MADRE DEL SOL S.C.A.C.

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

Caja Rural Ntra. Madre del Sol could not prevent attackers from reaching its customers' data because its security measures fell short; the €10,000 fine became €8,000 after voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

01/17/2025

€12,000

CAJA RURAL DE ARAGÓN, S.C.C.

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

Caja Rural de Aragón was penalised for security shortcomings that let attackers into customer data; the €15,000 fine fell to €12,000 for voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

01/17/2025

€76,000

CAJA RURAL DE GIJÓN, S.C.A.C.

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

Group IT processor Rural Servicios Informáticos notified a December 2022 breach affecting Caja Rural de Gijón's customers. The AEPD blamed insufficient security measures and reduced the €95,000 fine to €76,000 after voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

01/17/2025

€200,000

CAJA RURAL DE SALAMANCA, S.C.C.

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

A December 2022 cyber incident at the Caja Rural group's IT processor exposed customer data of Caja Rural de Salamanca. The AEPD held the bank's own safeguards inadequate; €250,000 was reduced to €200,000 for voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

01/17/2025

€80,000

CAJA RURAL DE ALBACETE, CIUDAD REAL Y CUENCA, S.C.T

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

Caja Rural de Albacete, Ciudad Real y Cuenca was among 19 group banks whose breach was reported in December 2022 by their shared IT processor; the AEPD found its security inadequate and the €100,000 fine fell to €80,000 on voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

01/17/2025

€88,000

CAJA RURAL DE EXTREMADURA S.C.C.

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

Caja Rural de Extremadura lacked adequate safeguards, so attackers could get at customer data; the AEPD cut its €110,000 fine to €88,000 for voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

01/17/2025

€16,000

CAJA RURAL DEL SUR, S.C.C.

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

Caja Rural del Sur's security did not stop attackers from reaching customer data; the AEPD fined it €20,000, reduced to €16,000 for voluntary payment.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

01/17/2025

€2,000

DELIVERY SOLUTIONS S.A.

Art. 32 (1) b) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

Misuse of valid login credentials led to the disclosure of customers' names, addresses, phone numbers and emails at the courier company; the authority found its security measures inadequate. Fine set at RON 9,954, stated by the authority as the equivalent of €2,000.

Italy

Italian Data Protection Authority (Garante)

01/16/2025

€1,500

Macelleria La Costata s.r.l.s

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

A butcher's shop used CCTV with no information signs and cameras that also covered public areas; the Garante imposed €1,500.

Italy

Italian Data Protection Authority (Garante)

01/16/2025

€2,000

Municipality of Cori

Art. 6 (1) c), e), (2), (3) b) GDPR

Non-compliance with lawful basis for data processing

The municipality of Cori listed the names of people receiving food cards for those in need on its website; the Garante fined it €2,000.

Italy

Italian Data Protection Authority (Garante)

01/16/2025

€600

BAR GIOIA

Art. 5 (1) a) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

Bar Gioia ran two cameras without warning signs, one also filming the public area outside; the Garante fined it €600.

Italy

Italian Data Protection Authority (Garante)

01/16/2025

€2,000

Alessandro Volta Classical and Scientific High School in Como

Art. 5 (1) a) GDPR, Art. 6 (1) c), e), (2), (3) GDPR

Non-compliance with lawful basis for data processing

A Como high school published state exam results, with pupils' names and oral exam dates, on its public website; the Garante fined it €2,000.

Italy

Italian Data Protection Authority (Garante)

01/16/2025

€600

Pro Loco Tourist Association of Cittareale

Art. 5 (1) a), c) GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

A tourist association in Cittareale posted its members' personal data on its website without a legal basis and was fined €600.

Italy

Italian Data Protection Authority (Garante)

01/16/2025

€6,000

San Pio Hospital in Benevento

Art. 5 (1) a), c) GDPR, Art. 6 GDPR, Art. 9 (2) b) GDPR

Non-compliance with lawful basis for data processing

San Pio Hospital in Benevento let staff with no need to know see technical consultancy reports containing an employee's sensitive data; the Garante fined it €6,000.

Italy

Italian Data Protection Authority (Garante)

01/16/2025

€100,000

Realmaps S.r.l.

Art. 5 (1) a), e), f), (2) GDPR, Art. 6 (1) a) GDPR, Art. 7 GDPR, Art. 12 (1), (2), (3) GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 21 (2) GDPR, Art. 24 GDPR, Art. 25 GDPR, Art. 28 GDPR, Art. 29 GDPR, Art. 30 GDPR, Art. 32 (1) b), d) (2) GDPR, Art. 35 GDPR, Art. 37 GDPR

Non-compliance with lawful basis for data processing

Realmaps compiled data on property owners and sold it for direct marketing without a demonstrable legal basis, without informing people or enabling their rights, collecting more than needed and designating its DPO incorrectly; the Garante fined it €100,000.

Spain

Spanish Data Protection Authority (AEPD)

01/16/2025

€72,000

CAJA RURAL CENTRAL, S.C.C.

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

Customer data at Caja Rural Central was exposed in a cyberattack that better security could have prevented, the AEPD found. Its €90,000 fine dropped to €72,000 after voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

01/16/2025

€400,000

CAJA RURAL DE JAEN, BARCELONA Y MADRID, S.C.C.

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

Attackers exploited a security weakness to reach customer data at Caja Rural de Jaén, Barcelona y Madrid. The AEPD faulted its safeguards; the €500,000 fine was lowered to €400,000 for voluntary payment.

Greece

Hellenic Data Protection Authority (HDPA)

01/10/2025

€120,000

NATIONAL BANK OF GREECE S.A.

Art. 5 (1) d), f) GDPR, Art. 15 GDPR, Art. 25 (1) GDPR, Art. 32 GDPR, Art. 33 GDPR, Art. 34 GDPR

Failure to implement sufficient measures to ensure information security

Errors in National Bank of Greece's IRIS mobile payment service linked phone numbers to the wrong profiles, so money went to the wrong people. The Hellenic DPA also found poor handling of rights requests and late breach notification; fine €120,000.

Luxembourg

National Commission for Data Protection (CNPD)

01/06/2025

€175,000

Credit institution

Art. 12 (3), (4) GDPR

Non-compliance with subjects' rights protection safeguards

A credit institution did not answer data subjects' information requests within the GDPR deadline; Luxembourg's CNPD fined it €175,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

01/03/2025

€2,000

Unirea Medical Center S.R.L.

Art. 24 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Login details for a person's email account were left openly visible on a workstation at the medical centre, which the authority treated as a security failure. Fine set at RON 9,953, stated by the authority as the equivalent of €2,000.

Slovakia

Slovak Data Protection Office

2025

€1,500

Unknown

Unknown

Non-cooperation with Data Protection Authority

An unnamed controller obstructed an inspection by the Slovak office and received a €1,500 procedural fine. Year-only date: the 2024 annual report gives no decision date and places the fine in 2024.

Slovakia

Slovak Data Protection Office

2025

€7,500

Unknown

Unknown

Failure to comply with data processing principles

The Slovak office's highest final fine of 2024, €7,500, went to an unnamed controller for breaching the lawfulness, transparency and accountability principles. Year-only date: the annual report gives no decision date and dates the fine to 2024.

Lithuania

Lithuanian Data Protection Authority (VDAI)

2025

€12,000

Company

Art. 5 (1) d) GDPR, Art. 15 (1) GDPR, Art. 16 GDPR

Non-compliance with subjects' rights protection safeguards

A vehicle-history check service refused to correct a person's data, withheld requested information and could not show its data was accurate; VDAI fined it €12,000. Year-only date: the VDAI site blocked access, so no decision date could be checked.

Poland

Polish National Personal Data Protection Office (UODO)

12/23/2024

€357,368

Panek SA

Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

Panek SA was fined after files holding about 20,000 customers' data were exposed during a website rebuild, as it had not tested or overseen security measures. A Warsaw court reportedly dismissed its appeal. Fine of PLN 1,527,855, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

12/23/2024

€2,000

AUTOMOCIÓN 1972, S.L.

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

Automoción 1972 was fined €2,000 because it produced no evidence of complying with a previous AEPD order.

Spain

Spanish Data Protection Authority (AEPD)

12/23/2024

€600

ENERGY WINNER, S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

Energy Winner missed the AEPD's deadline for supplying requested information and was fined €600.

Spain

Spanish Data Protection Authority (AEPD)

12/23/2024

€9,000

CRIDOLMA BARCELONA S.L.

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

Cridolma Barcelona received a €9,000 fine for failing to show it had implemented corrective measures the AEPD had imposed.

Spain

Spanish Data Protection Authority (AEPD)

12/23/2024

€15,000

HSSERVICE LIZCON SOLUTIONS, S.L.

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

HSService Lizcon Solutions did not demonstrate compliance with an AEPD order and was fined €15,000.

Spain

Spanish Data Protection Authority (AEPD)

12/23/2024

€300,000

LÍNEA DIRECTA ASEGURADORA, S.A.

Art. 6 (1) GDPR, Art. 28 GDPR

Non-compliance with lawful basis for data processing

After someone requested a car-insurance quote, a Línea Directa processor looked up their driving-licence points on the traffic authority's website without consent; the AEPD fined the insurer €300,000.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

12/23/2024

€40,000

Coolblue B.V

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Coolblue placed tracking cookies using pre-ticked consent boxes, so visitors had not validly agreed; the Dutch AP fined it €40,000.

Spain

Spanish Data Protection Authority (AEPD)

12/20/2024

€1,000,000

LIGA NACIONAL DE FÚTBOL PROFESIONAL

Art. 35 GDPR

Failure to implement sufficient measures to ensure information security

LaLiga introduced biometric access control for stadium visitors without first carrying out the required data protection impact assessment; the AEPD fined it €1m.

Poland

Polish National Personal Data Protection Office (UODO)

12/18/2024

€135,333

Company

Art. 38 (3) GDPR, Art. 30 (1) GDPR, Art. 35 (1), (7) GDPR

Failure to implement sufficient measures to ensure information security

After an inspection, UODO fined a bank for not keeping its DPO independent and reporting directly to top management (PLN 261,918) and for leaving customer profiling out of its processing register and DPIA (PLN 314,302). Fine of PLN 576,220, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

12/18/2024

€100,000

ATRIUM LEX SFC

Art. 13 GDPR, Art. 32 (1) GDPR

Information obligation non-compliance

Atrium Lex asked an investor to email a copy of their ID card to receive project information, without proper notice about this processing and over an insecure channel; the AEPD fined it €100,000.

Belgium

Belgian Data Protection Authority (APD)

12/17/2024

€200,000

Hospital

Art. 5 (1) f) GDPR, Art. 24 GDPR, Art. 32 GDPR, Art. 35 (3) GDPR

Failure to implement sufficient measures to ensure information security

A ransomware attack exploiting a server vulnerability crippled a hospital's IT and hit about 300,000 people. The Belgian DPA found no DPIA, no adequate security policy and weak training and patching, and fined it €200,000.

Finland

Deputy Data Protection Ombudsman

12/17/2024

€950,000

Sambla Group Oy

Art. 5 (1) f) GDPR, Art. 25 (1), (2) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

Security flaws in two loan-comparison sites run by Sambla Group let outsiders view applicants' income, housing costs and marital status through unprotected links; Finland's DPA fined it €950,000 and required it to inform customers.

Ireland

Data Protection Authority of Ireland

12/17/2024

€251,000,000

Meta Platforms Ireland Limited

Art. 33 (3), (5) GDPR, Art. 25 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

The DPC fined Meta €251m over a 2018 token-exploitation breach affecting 29m Facebook accounts (3m in the EU/EEA): €11m for incomplete breach notification and documentation, and €240m for failing to build data protection into its systems by design and default.

Spain

Spanish Data Protection Authority (AEPD)

12/16/2024

€70,000

INTERURBANA DE AUTOBUSES, S.A.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

Instead of the electoral roll for union elections, the bus company's HR posted a full staff list with home addresses on notice boards visible from outside; the AEPD fined it €70,000 for breaching data minimisation.

Italy

Italian Data Protection Authority (Garante)

12/14/2024

€2,000

Torre Annunziata municipality

Art. 37 (7) GDPR

Insufficient involvement of data protection officer

The Garante imposed €2,000 on the municipality of Torre Annunziata for late notification of its DPO's contact details.

Italy

Italian Data Protection Authority (Garante)

12/14/2024

€2,000

Maddaloni municipality

Art. 37 (7) GDPR

Insufficient involvement of data protection officer

Maddaloni municipality did not tell the Garante its DPO's contact details in time and was fined €2,000.

Spain

Spanish Data Protection Authority (AEPD)

12/12/2024

€3,500,000

Caixabank S.A.

Art. 5 (1) f) GDPR, Art. 25 GDPR

Failure to implement sufficient measures to ensure information security

CaixaBank's online platform let an account holder's mother see a joint account although she was neither holder nor authorised user. The AEPD fined the bank €3.5m for inadequate security and for not building in data protection by design.

Italy

Italian Data Protection Authority (Garante)

12/12/2024

€20,000

Physician

Art. 5 GDPR, Art. 9 GDPR, Art. 2-septies (8) Codice della privacy

Non-compliance with lawful basis for data processing

A doctor posted images of a cosmetic-surgery patient on social media without consent and was fined €20,000 by the Garante.

Sweden

Data Protection Authority of Sweden

12/11/2024

€17,366

Granit Bostad Beritsholm AB

Art. 6 (1) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

Property manager Granit Bostad Beritsholm installed CCTV in an apartment complex without a legal basis and without informing residents; IMY imposed an administrative fine and ordered corrective action. Fine of SEK 200,000, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

12/10/2024

€4,000,000

GENERALI ESPAÑA, SOCIEDAD ANONIMA DE SEGUROS Y REASEGUROS

Art. 5 (1) f) GDPR, Art. 25 GDPR, Art. 32 GDPR, Art. 35 GDPR

Failure to implement sufficient measures to ensure information security

Intruders used a broker's credentials to enter Generali España's customer system, exposing names, IBANs and ID numbers of about 1.5m people. The AEPD found weak security and no risk assessment; the €5m fine was cut to €4m after prompt payment.

Spain

Spanish Data Protection Authority (AEPD)

12/03/2024

€300

Private individual

Art. 13 GDPR

Information obligation non-compliance

A private individual's CCTV gave people being filmed no adequate information; the AEPD fined them €300. The source is the AEPD's ruling on a request for reconsideration.

Denmark

Danish Data Protection Authority (Datatilsynet)

11/27/2024

€50,280

Lyngby-Taarbæk Municipality

Unknown

Failure to implement sufficient measures to ensure information security

Datatilsynet reported Lyngby-Taarbæk Municipality to the police for repeated security failures, such as no procedure for removing user access to a care IT system, recommending a DKK 350,000–400,000 fine; the case is still in court. Fine of DKK 375,000 (midpoint of the recommended range), converted to € at the ECB rate on the decision date.

Italy

Italian Data Protection Authority (Garante)

11/27/2024

€892,738

E.ON Energia spa

Art. 5 GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 12 GDPR, Art. 15 GDPR, Art. 22 GDPR, Art. 24 GDPR, Art. 28 GDPR

Non-compliance with lawful basis for data processing

E.ON Energia recorded marketing consents wrongly when activating supplies, so telemarketing calls lacked a legal basis, and it ignored a complainant's rights request. The Garante fined it €892,738.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

11/26/2024

€4,750,000

Netflix International B.V.

Art. 5 (1) a) GDPR, Art. 12 (1) GDPR, Art. 13 (1) c), e), f) GDPR, Art. 13 (2) GDPR, Art. 15 (1) a), c), d) GDPR

Information obligation non-compliance

Following a noyb complaint, the Dutch AP found Netflix's 2018–2020 privacy notice unclear about purposes and legal bases and its answers to access requests inadequate; fine €4.75m. Netflix has since revised its policy.

Poland

Polish National Personal Data Protection Office (UODO)

11/26/2024

€6,878

Hospital

Art. 33 (1) GDPR, Art. 34 (1), (2) GDPR

Failure to notify DPA of a data breach

A patient was handed another person's medical records. The district hospital in Września told the person affected late and never notified UODO, which learned of the incident from the Patient Ombudsman. Fine of PLN 29,648, converted to € at the ECB rate on the decision date.

Ireland

Data Protection Authority of Ireland

11/22/2024

€40,000

Maynooth University

Art. 5 (1) f) GDPR, Art. 32 (1) GDPR, Art. 33 (1) GDPR

Failure to implement sufficient measures to ensure information security

Weak security let an outsider take over several Maynooth University staff email accounts and use them for fraud; the DPC fined the university €40,000, also citing breach notification failings.

Spain

Spanish Data Protection Authority (AEPD)

11/22/2024

€220,000

CARTONAJES BAÑERES, S.A

Art. 15 GDPR, Art. 35 GDPR

Failure to implement sufficient measures to ensure information security

Packaging maker Cartonajes Bañeres ignored a former employee's access request and introduced facial-recognition clocking without a DPIA; the AEPD fined it €220,000.

Luxembourg

National Commission for Data Protection (CNPD)

11/20/2024

€2,300

Company

Art. 5 (1) a), e), (2) GDPR, Art. 6 (1) GDPR, Art. 13 (1), (2) GDPR, Art. 25 (2) GDPR, Art. 32 (1) GDPR

Failure to comply with data processing principles

A telecoms equipment shop's CCTV was set up partly unlawfully and captured more than necessary; the company also failed to inform people and to secure the footage. Luxembourg's CNPD fined it €2,300.

Poland

Polish National Personal Data Protection Office (UODO)

11/20/2024

€4,627

Unknown

Art. 28 (3) c), f) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

The IT firm rebuilding a client's website mistakenly published old customer files, exposing about 20,000 people's data; UODO found it had not applied or verified suitable security measures. Fine of PLN 20,037, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

11/19/2024

€200,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

A fraudster obtained a duplicate of a Vodafone España customer's SIM card because the operator did not verify who was asking, and then got into the victim's bank account. The AEPD imposed €200,000 for unlawful processing.

Ireland

Data Protection Authority of Ireland

11/13/2024

€29,500

Sligo County Council

Art. 5 (1) a), c), e), f) GDPR, Art. 13 (1), (3) GDPR, Art. 24 (1) GDPR, Art. 25 GDPR, Art. 30 GDPR, Art. 32 (1) GDPR

Failure to comply with data processing principles

Sligo County Council ran CCTV without proper notices, adequate security or compliance controls, and kept footage longer than necessary; the DPC fined it €29,500.

Finland

Deputy Data Protection Ombudsman

11/13/2024

€2,400,000

Posti Jakelu Oy

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Posti automatically opened electronic mailboxes for customers, bundled with other services that could not be kept without it, and did not inform them properly. Finland's DPA found no valid legal basis and fined it €2.4m.

Italy

Italian Data Protection Authority (Garante)

11/13/2024

€5,000,000

Foodinho s.r.l.

Art. 5 (1) a), c), d), e) GDPR, Art. 6 GDPR, Art. 9 (2) b) GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 22 (3) GDPR, Art. 25 GDPR, Art. 28 GDPR, Art. 32 GDPR, Art. 35 GDPR, Art. 88 GDPR, Art. 2-septies Codice della privacy, Art. 114 Codice della privacy, Art. 47-quinquies Decreto legislativo 81/2015

Failure to comply with data processing principles

Delivery platform Foodinho tracked about 35,000 riders' locations even outside shifts, shared their data without a legal basis, used facial recognition, and ran automated rating and task-assignment systems without safeguards such as human review. The Garante fined it €5m.

Spain

Spanish Data Protection Authority (AEPD)

11/13/2024

€2,500

COYARE SLU

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

Coyare emailed a group of people without hiding their addresses in BCC, exposing each recipient's email address to the rest; the AEPD fined it €2,500.

Italy

Italian Data Protection Authority (Garante)

11/13/2024

€678,897

Illumia Spa

Art. 5 (2) GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 24 GDPR, Art. 25 GDPR, Art. 28 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Energy supplier Illumia was fined €678,897 after complaints about unsolicited sales calls from call centres working for it. The Garante found calls made without a legal basis, weak oversight of the telemarketing chain and security measures adopted too late.

Spain

Spanish Data Protection Authority (AEPD)

11/13/2024

€500

4T OCIO Y CAFÉ 2009

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The café operator put up CCTV in a residential building although the owners' association had not expressly agreed, so the AEPD found no legal basis and fined it €500.

Denmark

Danish Data Protection Authority (Datatilsynet)

11/12/2024

€5,363

Uptime-IT ApS

Unknown

Failure to implement sufficient measures to ensure information security

Datatilsynet reported IT processor Uptime-IT to the police in 2021, recommending DKK 50,000 after ransomware encrypted a chiropractic clinic's server it ran with weak security. On 12 Nov 2024 a court fined it DKK 40,000. Fine of DKK 40,000, converted to € at the ECB rate on the decision date.

Germany

Data Protection Authority of Hamburg

11/12/2024

€900,000

Debt collection service provider

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

A debt collection firm kept a six-digit number of records for up to five years past their deletion deadlines. It admitted the breach, cooperated and accepted the €900,000 fine from Hamburg's DPA.

Spain

Spanish Data Protection Authority (AEPD)

11/11/2024

€200,000

Correo Inteligente Postal, S.L.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Letters containing personal data that the postal operator's staff should have delivered were found dumped in unauthorised places. The AEPD found inadequate security, fined it €200,000 and ordered letter tracking and clear delivery instructions for staff.

Spain

Spanish Data Protection Authority (AEPD)

11/07/2024

€2,000

KAFFA KOFFEE ORGANISATION, S.L.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

Kaffa Koffee sent an email with all recipients' addresses visible rather than using BCC, disclosing them without authorisation; the AEPD fined it €2,000.

Spain

Spanish Data Protection Authority (AEPD)

11/06/2024

€1,000

MINAS DE VALDECASTILLO, S.A.

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

A mining company's CCTV cameras also filmed public space, breaching data minimisation, and it did not give people the required information about the recording; the AEPD fined it €1,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/04/2024

€1,000

Blackcab Systems SRL

Art. 12 (3) GDPR, Art. 15 (1), (3) GDPR

Non-compliance with subjects' rights protection safeguards

Blackcab Systems could not show it had properly answered a complainant's request for access to their personal data. Fine set at RON 4,975.90, stated by the authority as the equivalent of €1,000.

Italy

Italian Data Protection Authority (Garante)

11/02/2024

€15,000,000

OpenAI OpCo LLC

Art. 5 (1) a) GDPR, Art. 5 (2) GDPR, Art. 6 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 24 GDPR, Art. 25 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Garante fined OpenAI €15m over ChatGPT for training on users' data without a legal basis, poor transparency, no age checks and an unreported 2023 breach, and ordered a six-month information campaign. The Court of Rome upheld OpenAI's appeal in March 2026.

Spain

Spanish Data Protection Authority (AEPD)

10/31/2024

€900

RIVENDELL TECHNOLOGY, S.L.

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

Rivendell Technology could not prove it had implemented measures ordered by the AEPD in an earlier decision, resulting in a €900 fine.

Spain

Spanish Data Protection Authority (AEPD)

10/31/2024

€4,000

GESTIÓN DE VENTAS IBERIA S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The AEPD imposed €4,000 on Gestión de Ventas Iberia for leaving the authority's information request unanswered.

Spain

Spanish Data Protection Authority (AEPD)

10/31/2024

€12,000

NEGOCIOS R&R 2020 S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

Negocios R&R 2020 failed to provide information the AEPD requested during an inquiry and was fined €12,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/30/2024

€15,000

Untold SRL

Art. 12 (3), (4) GDPR, Art. 15 GDPR, Art. 17 GDPR

Non-compliance with subjects' rights protection safeguards

Untold SRL did not properly handle a person's requests for access to, and erasure of, their personal data, resulting in two separate fines. Fine set at RON 74,611.50, stated by the authority as the equivalent of €15,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/28/2024

€5,000

Vodafone Romania SA

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Vodafone Romania emailed several people with all addresses in the visible recipient field instead of BCC, revealing their email addresses to one another. Fine set at RON 24,870.50, stated by the authority as the equivalent of €5,000.

Ireland

Data Protection Authority of Ireland

10/24/2024

€310,000,000

LinkedIn

Art. 5 (1) a) GDPR, Art. 6 (1) a), e), f) GDPR, Art. 13 (1) c) GDPR, Art. 14 (1) c) GDPR

Non-compliance with lawful basis for data processing

After a 2018 complaint by La Quadrature du Net, the DPC found LinkedIn had no valid legal basis (consent, legitimate interests or contract) for behavioural analysis and targeted advertising and informed users inadequately. Fine: €310m.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/23/2024

€10,000

Profi Rom Food SRL

Art. 5 (1) a) GDPR, Art. 5 (2) GDPR, Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The retailer sent copies of several employees' identity cards to a service provider without a legal basis for doing so. Fine set at RON 49,744, stated by the authority as the equivalent of €10,000.

Spain

Spanish Data Protection Authority (AEPD)

10/22/2024

€180,000

IBERCAJA BANCO, S.A.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Ibercaja consulted a former customer's credit file after their contract had ended, with no legal basis. The €300,000 fine was cut to €180,000 after voluntary payment and admission of responsibility.

Norway

Norwegian Supervisory Authority (Datatilsynet)

10/21/2024

€21,118

Grue municipality

Art. 24 GDPR, Art. 32 (1) b) GDPR

Failure to implement sufficient measures to ensure information security

Grue municipality's public mail journal exposed pupils' data that should have been shielded. Datatilsynet found weak security controls and lowered the fine given the municipality's size, finances and prompt breach report. Fine of NOK 250,000, converted to € at the ECB rate on the decision date.

Lithuania

Lithuanian Data Protection Authority (VDAI)

10/18/2024

€9,000

Vilnius District Municipality Administration

Art. 5 (1) f) GDPR, Art. 32 (1) b), c), d) GDPR, Art. 34 (2) GDPR

Failure to implement sufficient measures to ensure information security

A cyberattack encrypted the Vilnius District Municipality Administration's systems, including recent backups, disrupting services and exposing residents' data. VDAI found weak security and an incomplete notice to those affected; fine €9,000.

Spain

Spanish Data Protection Authority (AEPD)

10/18/2024

€200,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Vodafone España issued a duplicate SIM card to an impostor without checking identity, letting fraudsters into the customer's bank account; the AEPD fined it €200,000 for processing without a legal basis.

Poland

Polish National Personal Data Protection Office (UODO)

10/18/2024

€5,802

Unknown

Art. 37 (1) a) GDPR, Art. 37 (7) GDPR

Insufficient involvement of data protection officer

An unnamed controller did not designate a DPO and did not notify the UODO of the DPO's contact details in time. Fine of PLN 25,000, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

10/17/2024

€1,000

KUR KLINIKUM, S.L.

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

Kur Klinikum was fined €1,000 because it could not show the AEPD that it had complied with a corrective order.

Austria

Austrian Data Protection Authority (DSB)

10/16/2024

€5,000

Company

Art. 38 GDPR

No data protection officer appointed

The company had named its managing director, also a shareholder, as DPO for three years. The DSB held that this conflict of interest made him unsuitable for the role and imposed €5,000; the decision is final.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/16/2024

€3,000

Your Consulting SRL

Art. 25 (1) GDPR, Art. 32 (1) a), b) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

Following a breach that disclosed personal data to unauthorised parties, the authority found the consultancy had not built in adequate security or data protection by design. Fine set at RON 14,929.20, stated by the authority as the equivalent of €3,000.

Spain

Spanish Data Protection Authority (AEPD)

10/04/2024

€5,000

ROCA & ASOCIADOS ABOGADOS Y ECONOMISTAS, S.L.P.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

A law firm displayed its employees' names and photographs on its website without a valid legal basis and was fined €5,000 by the AEPD.

Spain

Spanish Data Protection Authority (AEPD)

10/04/2024

€900

Private individual

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

A private individual was fined €900 for not demonstrating to the AEPD that they had carried out measures the authority had previously ordered.

Spain

Spanish Data Protection Authority (AEPD)

10/04/2024

€600

VOLTIUM CONSULTORES 2020

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

Voltium Consultores 2020 ignored the AEPD's request for information and received a €600 fine for non-cooperation.

Ireland

Data Protection Authority of Ireland

09/27/2024

€91,000,000

Meta Platforms Ireland Limited

Art. 5 (1) f) GDPR, Art. 32 (1) GDPR, Art. 33 (1), (5) GDPR

Failure to implement sufficient measures to ensure information security

Meta Platforms Ireland stored user passwords in plain text on internal systems. The DPC found inadequate security, plus failures to notify and properly document the breach, and fined it €91m; no outside access to the passwords was found.

France

French Data Protection Authority (CNIL)

09/26/2024

€150,000

TELEMAQUE

Art. 5 (1) e) GDPR, Art. 9 GDPR

Failure to comply with data processing principles

Telemaque, which sells fortune-telling by SMS and online chat, handled sensitive data without prior consent and retained customer data too long for marketing. CNIL imposed €100,000 under the GDPR and €50,000 for breaching French electronic marketing rules, €150,000 in all.

France

French Data Protection Authority (CNIL)

09/26/2024

€250,000

COSMOSPACE

Art. 5 (1) c), e) GDPR, Art. 9 GDPR

Failure to comply with data processing principles

Cosmospace, a telephone clairvoyance service, processed customers' sensitive data without explicit consent and kept data for marketing six years after relationships ended, double the three years CNIL accepts. CNIL set €200,000 under the GDPR plus €50,000 under the French Post and Electronic Communications Code (€250,000 in total).

United Kingdom

Information Commissioner (ICO)

09/26/2024

€898,979

Police Service of Northern Ireland

Art. 5 (1) f) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

The PSNI mistakenly published a spreadsheet exposing names, ranks and roles of 9,483 officers and staff, leaving many fearing for their safety. The ICO's public-sector approach kept the fine below the £5.6m it would otherwise have set. Fine of GBP 750,000, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

09/26/2024

€1,300,000

TELEFÓNICA DE ESPAÑA, S.A.U.

Art. 5 (1) f) GDPR, Art. 5 (1) c) GDPR

Failure to comply with data processing principles

Attackers used an employee's account to reach Telefónica de España customer data. The AEPD found security inadequate and imposed €1.3m in total: €500,000 for breaching the confidentiality principle and €800,000 for breaching Art. 32.

Italy

Italian Data Protection Authority (Garante)

09/26/2024

€4,000

CI & DI Food s.r.l.

Art. 12 GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The Garante fined CI & DI Food €4,000 for not answering an ex-employee's request to see the personal data it held about them.

Greece

Hellenic Data Protection Authority (HDPA)

09/23/2024

€1,400

Attorney

Art. 12 (3) GDPR, Art. 31 GDPR

Non-compliance with subjects' rights protection safeguards

A lawyer gave an inadequate answer to a client's request for access to data held in a case file and did not cooperate properly with the Hellenic DPA, leading to a €1,400 fine.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

09/23/2024

€2,000

PPC ENERGIE MUNTENIA S.A.

Art. 12 (3) GDPR, Art. 17 GDPR

Non-compliance with subjects' rights protection safeguards

The energy supplier did not deal with a customer's deletion request on time, which the Romanian authority sanctioned following a complaint. Fine set at RON 9,947.60, stated by the authority as the equivalent of €2,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

09/17/2024

€3,000

Constanța South Container Terminal SRL

Art. 32 (1) b) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

After unauthorised access to employee data at the container terminal operator, the authority concluded the company lacked adequate technical and organisational security measures. Fine set at RON 14,929.50, stated by the authority as the equivalent of €3,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

09/16/2024

€3,000

Vodafone România SA

Art. 12 (3) GDPR, Art. 15 GDPR, Art. 17 GDPR

Non-compliance with subjects' rights protection safeguards

Vodafone România left a complainant's requests to access and delete their personal data unanswered within the legal time limit and was fined after the authority investigated. Fine set at RON 14,930, stated by the authority as the equivalent of €3,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

09/16/2024

€1,000

SC Class IT Outsourcing SRL

Art. 12 (3) GDPR, Art. 17 GDPR

Non-compliance with subjects' rights protection safeguards

The IT outsourcing company did not act on a person's erasure request within the GDPR deadline, prompting a complaint and a fine. Fine set at RON 4,976.70, stated by the authority as the equivalent of €1,000.

Croatia

Croatian Data Protection Authority (AZOP)

09/13/2024

€45,000

Hotel

Unknown

Unknown

Two hotels were fined a combined €45,000 by AZOP for processing website visitors' personal data through cookies without a lawful basis. The row covers both hotels together.

Croatia

Croatian Data Protection Authority (AZOP)

09/13/2024

€35,700

Company

Unknown

Unknown

AZOP fined nine companies a combined €35,700 because their CCTV-monitored areas were not properly signposted and people were not given the required information about the recording. The row covers all nine fines together.

Croatia

Croatian Data Protection Authority (AZOP)

09/13/2024

€190,000

Hospital

Art. 5 (1) e) GDPR, Art. 6 (1) GDPR, Art. 12 (1) GDPR, Art. 13 (1) c) GDPR, Art. 13 (2) a), b) GDPR, Art. 32 (1) b), Art. 33 (1) GDPR, Art. 38 (1) GDPR

Failure to implement sufficient measures to ensure information security

A hospital irretrievably lost radiology images because nothing was backed up, reported the breach late, had no processor contract, recorded call-centre calls without a legal basis or clear notice, set no retention period and left its DPO out of key decisions. AZOP fined it €190,000.

France

French Data Protection Authority (CNIL)

09/12/2024

€800,000

CEGEDIM SANTÉ

Art. 5 (1) a) GDPR, Art. 66 Loi n° 78-17 du 6 janvier 1978

Failure to comply with data processing principles

CNIL fined medical-practice software vendor Cegedim Santé €800,000 for passing patient data to third parties for health research while treating it as anonymous; the data was only pseudonymised and re-identifiable, so health data was processed without the required authorisation.

Italy

Italian Data Protection Authority (Garante)

09/12/2024

€842,062

Sky Italia S.r.l.

Art. 5 (1) a) GDPR, Art. 6 (1) a) GDPR, Art. 130 Codice della privacy

Non-compliance with lawful basis for data processing

Sky Italia made telemarketing calls without valid consent, incl. to people on opt-out lists and on pre-GDPR consents it never rechecked, and kept consent records in editable spreadsheets. The Garante fined it €842,062.

Italy

Italian Data Protection Authority (Garante)

09/12/2024

€400

Private individual

Art. 5 (1) a) GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

An individual's CCTV also recorded parts of neighbouring properties, without a legal basis. The Garante fined them €400.

Italy

Italian Data Protection Authority (Garante)

09/12/2024

€5,000

Top Quality Corporation s.r.l.s.

Art. 12 (3) GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The company did not properly answer a former employee's request for access to their personal data. The Garante fined it €5,000.

Spain

Spanish Data Protection Authority (AEPD)

09/11/2024

€600

KVIKU SPAIN, S.L

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The lender did not provide the information the AEPD requested and was fined €600.

Norway

Norwegian Supervisory Authority (Datatilsynet)

09/06/2024

€21,184

Eidskog municipality

Art. 6 GDPR

Non-compliance with lawful basis for data processing

Eidskog published confidential information about a whistleblower in its public mail log for years and gave two ex-colleagues the report unredacted, incl. health and financial data. Fine of NOK 250,000 (cut from 500,000 for delay), converted at the ECB rate.

Spain

Spanish Data Protection Authority (AEPD)

09/05/2024

€3,000

PLAY FUL KIDS, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

After guests at a children's party posted bad Google reviews, the venue shared CCTV footage of the child guests on WhatsApp to pressure them into removing the reviews. The AEPD found no legal basis and fined it €3,000.

Cyprus

Cypriot Data Protection Commissioner

09/04/2024

€3,000

Senira Limited

Art. 31 GDPR

Non-cooperation with Data Protection Authority

Senira did not cooperate adequately with the Cypriot Commissioner and was fined €3,000.

Norway

Norwegian Supervisory Authority (Datatilsynet)

09/04/2024

€12,706

University of Agder

Art. 32 GDPR, Art. 24 GDPR

Failure to implement sufficient measures to ensure information security

Documents with data on staff, students and others sat in open Microsoft Teams folders that employees without a need could access. Datatilsynet found weak security. Fine of NOK 150,000, converted to € at the ECB rate on the decision date.

Poland

Polish National Personal Data Protection Office (UODO)

09/02/2024

€19,800

National Prosecutor's Office

Art. 6 (1) GDPR, Art. 9 (1) GDPR, Art. 33 (1) GDPR, Art. 34 (1) GDPR

Non-compliance with lawful basis for data processing

At a press conference, the National Prosecutor's Office revealed a person's name and sensitive data without a legal basis, and did not report the breach to the UODO or the person. Fine set in PLN; the € amount is approximate.

Poland

Polish National Personal Data Protection Office (UODO)

08/30/2024

€4,500

Unknown

Art. 31 GDPR, Art. 58 (1) a), e) GDPR

Non-cooperation with Data Protection Authority

The controller failed to give the UODO the information it requested. Fine set in PLN; the € amount is approximate.

Sweden

Data Protection Authority of Sweden

08/29/2024

€705,125

Apohem AB

Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

Owing to wrong settings, Apohem's Meta pixel sent data of customers who had accepted marketing cookies to Meta. IMY found inadequate security; Apohem appealed. Fine of SEK 8,000,000, converted to € at the ECB rate on the decision date.

Sweden

Data Protection Authority of Sweden

08/29/2024

€3,261,205

Apoteket AB

Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

Apoteket's Meta pixel, used for Facebook and Instagram advertising, was set up wrongly and sent customers' data to Meta. IMY found inadequate security. Fine of SEK 37,000,000, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

08/22/2024

€50,000

SANTANDER CONSUMER FINANCE, S.A.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Santander Consumer sent advertising to a card customer who had said their data should only be used to manage the card; the bank blamed staff error. The AEPD fined it €50,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

08/20/2024

€8,000

Ana Hotels SRL

Art. 32 (1) b), d) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

A breach of the hotel group's IT systems led to unauthorised disclosure of personal data. The Romanian DPA found weak security. Fine set at RON 39,763.20, stated by the authority as the equivalent of €8,000.

Poland

Polish National Personal Data Protection Office (UODO)

08/20/2024

€950,490

mBank

Art. 34 (1), (2) GDPR

Failure to notify DPA of a data breach

Bank documents with customers' names, account numbers, birth dates and ID numbers were sent to the wrong person and came back opened, yet mBank did not tell customers in time. Fine of PLN 4,053,173, converted to € at the ECB rate on the decision date.

Austria

Austrian Data Protection Authority (DSB)

08/16/2024

€1,500,000

IKEA

Art. 5 (1) a), c) GDPR, Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

IKEA's CCTV covered public areas and the checkouts, even capturing customers typing card PINs. Austria's DPA fined it €1.5 million; the Federal Administrative Court upheld this in June 2025.

Denmark

Danish Data Protection Authority (Datatilsynet)

08/14/2024

€26,802

Municipality of Vejen

Unknown

Failure to implement sufficient measures to ensure information security

Three unencrypted laptops holding data on pupils were stolen from Vejen, and some 300 other municipal laptops were also unencrypted. Datatilsynet reported it to the police with a recommended fine of DKK 200,000, converted to € at the ECB rate on that date.

Spain

Spanish Data Protection Authority (AEPD)

08/12/2024

€270,000

UNIQLO EUROPE, LTD, SUCURSAL EN ESPAÑA

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

A person who asked Uniqlo for their payslip received a file with the payslips of 446 staff, showing names and bank accounts. The AEPD found weak security; the €450,000 fine was cut to €270,000 after prompt payment and admission.

Spain

Spanish Data Protection Authority (AEPD)

08/06/2024

€2,000

Private individual

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

An individual installed CCTV cameras without a valid legal basis for the recording. The AEPD fined them €2,000.

Spain

Spanish Data Protection Authority (AEPD)

08/06/2024

€1,000

Private individual

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

An individual posted CCTV images on Instagram showing, among others, a child and members of the armed forces, without a legal basis. The AEPD fined them €1,000.

Spain

Spanish Data Protection Authority (AEPD)

08/06/2024

€10,000

LOCAL VERTICALS, S.L.

Art. 13 GDPR

Information obligation non-compliance

On the company's sign-up page, the privacy policy link led to another firm's website, so users could not get the required information. The AEPD fined it €10,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

08/06/2024

€1,000

BEST ELAN ONLINE SRL

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The company did not provide the information the Romanian DPA requested. Fine set at RON 4,977.10, stated by the authority as the equivalent of €1,000.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

07/22/2024

€290,000,000

Uber Technologies Inc. Uber B.V.

Art. 44 GDPR

Failure to comply with data processing principles

For over two years Uber stored European drivers' data, including location, payment, ID and health data, on US servers without valid transfer safeguards, having dropped standard contractual clauses in 2021. The Dutch DPA fined it €290 million.

France

French Data Protection Authority (CNIL)

07/22/2024

€6,900

Municipality of Kourou

Art. 31 GDPR, Art. 37 GDPR

Insufficient involvement of data protection officer

The French municipality of Kourou had not appointed a data protection officer and did not cooperate properly with the CNIL. It was fined €6,900.

Spain

Spanish Data Protection Authority (AEPD)

07/18/2024

€600

Private individual

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

An individual shared another person's personal data in a Facebook group without consent. The €1,000 fine was cut to €600 after voluntary payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

07/18/2024

€200,000

Vodafone España, S.A.U.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

Vodafone did not provide the information the AEPD requested and was fined €200,000.

Italy

Italian Data Protection Authority (Garante)

07/17/2024

€5,000,000

Hera Comm S.p.A.

Art. 5 (1) a), b), d), e), f) GDPR, Art. 5 (2) GDPR, Art. 12 (3) GDPR, Art. 15 GDPR, Art. 24 GDPR, Art. 28 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

Hera Comm's door-to-door agents photographed customers' IDs and used them to sign gas and power contracts with fake signatures; the company lacked safeguards and answered rights requests late. The Garante fined it €5 million.

Italy

Italian Data Protection Authority (Garante)

07/17/2024

€80,000

Selectra S.p.A.

Art. 5 (1) a), c), e) GDPR, Art. 13 GDPR, Art. 88 GDPR, Art. 114 Codice della privacy

Failure to comply with data processing principles

Selectra could still access a former employee's mailbox after they left, keeping work emails for up to three years after employment ended, and did not inform staff properly. The Garante fined it €80,000.

Spain

Spanish Data Protection Authority (AEPD)

07/17/2024

€600

DIGIMAN ALICANTE S.L.

Art. 13 GDPR

Information obligation non-compliance

The company installed CCTV without giving people adequate information about it. The €1,000 fine was cut to €600 after voluntary payment and admission of responsibility.

Estonia

Estonian Data Protection Authority

07/15/2024

€30,000

Pere Sihtkapital SA

Unknown

Failure to implement sufficient measures to ensure information security

When running a survey of childless families, the foundation did not take the technical and organisational measures needed to protect the data. Estonia's DPA fined it €30,000; the foundation appealed.

Spain

Spanish Data Protection Authority (AEPD)

07/11/2024

€600

ASSOCIACIO CANNABICA DEL MARESME ACANNAM

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The cannabis association's CCTV covered public space, breaching data minimisation, and it did not inform people properly about the cameras. The AEPD fined it €600.

Poland

Polish National Personal Data Protection Office (UODO)

07/10/2024

€5,000

Unknown

Art. 31 GDPR, Art. 58 (1) a), e) GDPR

Non-cooperation with Data Protection Authority

The controller did not provide the information the UODO requested during an investigation. Fine set in PLN; the € amount is approximate.

Spain

Spanish Data Protection Authority (AEPD)

07/10/2024

€300

WWPD CINVENTO INTERNATIONAL PATENT TRADING, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The company sent postal advertising to a person using their details from a property register, without consent. The €500 fine was cut to €300 after prompt payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

07/05/2024

€10,000

Clinic owner

Art. 6 (1) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

A plastic surgery clinic posted a patient's before-and-after photos on Facebook and Instagram without consent. The AEPD fined the owner €10,000.

Italy

Italian Data Protection Authority (Garante)

07/04/2024

€900,000

Postel S.p.A

Art. 5 (1) f) GDPR, Art. 25 GDPR, Art. 32 GDPR, Art. 33 GDPR

Failure to implement sufficient measures to ensure information security

A ransomware attack on Postel locked files with data on about 25,000 staff, ex-staff and applicants, including criminal records, after it failed to patch a known flaw. It also gave the Garante too little information. Fine: €900,000.

Spain

Spanish Data Protection Authority (AEPD)

07/04/2024

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

An individual's camera recorded parts of a neighbouring property and public space, breaching data minimisation. The AEPD fined them €300.

Lithuania

Lithuanian Data Protection Authority (VDAI)

07/02/2024

€2,385,276

Vinted

Art. 5 (1) a) GDPR, Art. 5 (2) GDPR, Art. 12 (1), (4) GDPR

Non-compliance with subjects' rights protection safeguards

Vinted refused erasure requests unless users gave specific reasons, secretly 'shadow-blocked' users, undermining fairness and their rights, and could not show adequate handling of access requests. Lithuania's DPA fined it €2,385,276; a court rejected Vinted's appeal.

Greece

Hellenic Data Protection Authority (HDPA)

06/27/2024

€50,000

METRO SA

Art. 15 GDPR, Art. 17 GDPR, Art. 24 GDPR, Art. 32 GDPR, Art. 33 GDPR

Failure to implement sufficient measures to ensure information security

A former Metro employee texted a customer on her private phone after delivering her online orders. The company ignored her complaint and her access and erasure requests, saying the order was in her husband's name. The Hellenic DPA found weak security and fined it €50,000.

Spain

Spanish Data Protection Authority (AEPD)

06/26/2024

€4,000

ALTERNATIVA CORELLANA INDEPENDIENTE

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The local political group did not provide the information the AEPD requested and was fined €4,000.

Spain

Spanish Data Protection Authority (AEPD)

06/26/2024

€80,000

AXA REAL ESTATE INVESTMENT MANAGERS IBERICA S.A. y SEUR GEOPOST, S.L.

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The AEPD found AXA Real Estate and SEUR Geopost lacked adequate security measures, leading to a security incident. The €100,000 fine was cut to €80,000 after voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

06/26/2024

€600

Homeowners Association

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

A homeowners' association's CCTV covered public space and it did not inform people properly. The €1,000 fine was cut to €600 after voluntary payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

06/25/2024

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

An individual's garage camera also recorded part of a neighbouring property, breaching data minimisation. The AEPD fined them €300.

Spain

Spanish Data Protection Authority (AEPD)

06/25/2024

€150,000

BANCO CETELEM, S.A.

Art. 6 GDPR, Art. 17 (1) d) GDPR

Non-compliance with lawful basis for data processing

Cetelem took debits from a person's account for a third party although it had no contract with them, and continued after complaints and erasure requests. The €250,000 fine was cut to €150,000 after voluntary payment and admission of responsibility.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/25/2024

€1,000

Rețele Electrice Dobrogea SA

Art. 32 (1) b) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

Through the shared e-distributie.com customer portal, a logged-in user could view other customers' personal data. Fine set at RON 4,976.20, stated by the authority as the equivalent of €1,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/25/2024

€3,000

Rețele Electrice Muntenia SA

Art. 32 (1) b) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

A logged-in user of the shared e-distributie.com portal could see other customers' data. The Romanian DPA found weak security. Fine set at RON 14,928.60, stated by the authority as the equivalent of €3,000.

Sweden

Data Protection Authority of Sweden

06/24/2024

€1,332,682

Avanza Bank AB

Art. 5 (1) f) GDPR, Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

Misconfigured Meta pixels on Avanza's website and app sent customers' data, such as holdings and account numbers, to Meta from 2019 to 2021. IMY found inadequate security. Fine of SEK 15,000,000, converted to € at the ECB rate on the decision date.

Italy

Italian Data Protection Authority (Garante)

06/20/2024

€1,000,000

Fastweb S.p.A.

Art. 5 (1) a), c), e) GDPR, Art. 5 (2) GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 12 (1), (3) GDPR, Art. 13 GDPR, Art. 15 GDPR, Art. 16 GDPR, Art. 17 GDPR, Art. 18 GDPR, Art. 19 GDPR, Art. 20 GDPR, Art. 21 GDPR, Art. 22 GDPR, Art. 24 (1) GDPR, Art. 25 GDPR, Art. 130 Codice della privacy

Failure to comply with data processing principles

Fastweb made marketing calls to people on the opt-out register, used ex-customers' data for marketing for up to 24 months after contracts ended without a legal basis, and answered data requests late. The Garante fined it €1 million.

Italy

Italian Data Protection Authority (Garante)

06/20/2024

€10,000

TS Food Processing s.r.l.

Art. 12 (3) GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The company did not properly answer a former employee's request for access to their personal data. The Garante fined it €10,000.

Italy

Italian Data Protection Authority (Garante)

06/20/2024

€20,000

Municipality of Nepi

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 28 GDPR, Art. 2-ter Codice della privacy

Failure to comply with data processing principles

The municipality of Nepi published a ranking of candidates in a pre-selection test, with their personal data, without a valid legal basis. The Garante fined it €20,000.

Italy

Italian Data Protection Authority (Garante)

06/20/2024

€4,000

Medical association

Art. 12 (3) GDPR, Art. 13 (2) a) GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The medical board answered a patient's access request late and did not say how long it keeps personal data. The Garante fined it €4,000.

Spain

Spanish Data Protection Authority (AEPD)

06/20/2024

€42,000

CUI ZSQ FOOD, S.L.

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

CCTV footage showing an employee was shared in a company group chat. The AEPD found a breach of confidentiality; the €70,000 fine was cut to €42,000 after prompt payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

06/17/2024

€3,000

20 AÑOS DE MÚSICA A.I.E.

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

This concert organiser required guardians' authorisations and ID copies of guardians and minors for under-18s to attend, which the AEPD judged excessive, and did not give full privacy information. It was fined €3,000.

Spain

Spanish Data Protection Authority (AEPD)

06/17/2024

€600

Club Balonmano Gijón

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The handball club published photos of minors without their parents' consent. The €1,000 fine was cut to €600 after prompt payment and admission of responsibility.

Poland

Polish National Personal Data Protection Office (UODO)

06/13/2024

€9,200

Healthcare facility

Art. 24 (1) GDPR, Art. 25 (1) GDPR, Art. 32 (1), (2) GDPR, Art. 34 (1) GDPR

Failure to implement sufficient measures to ensure information security

A ransomware attack on the healthcare facility led to a loss of personal data, and it did not inform the people affected. Fine set in PLN; the € amount is approximate.

Spain

Spanish Data Protection Authority (AEPD)

06/13/2024

€3,000

DQG NORTE A.I.E

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

For minors to attend its concerts, the organiser demanded guardians' authorisations plus ID copies of both guardians and children, which the AEPD found excessive, and its privacy information was incomplete. The fine was €3,000.

Spain

Spanish Data Protection Authority (AEPD)

06/12/2024

€120,000

Banco Bilbao Vizcaya Argentaria, S.A.

Art. 5 (1) d) GDPR

Failure to comply with data processing principles

BBVA reported a person to a credit file using a wrong address, so they never received the required prior notice. The AEPD found inaccurate data; the €200,000 fine was cut to €120,000 after voluntary payment and admission of responsibility.

France

French Data Protection Authority (CNIL)

06/10/2024

€5,000

Bakery

Unknown

Failure to comply with data processing principles

The CNIL fined a bakery €5,000 over its CCTV, which collected more than needed, and for failing to inform people properly.

Spain

Spanish Data Protection Authority (AEPD)

06/10/2024

€160,000

ALLIANZ COMPAÑÍA DE SEGUROS Y REASEGUROS, S.A.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Allianz let a customer's former partner access the customer's insurance documents without authorisation. The €200,000 fine was cut to €160,000 after prompt payment.

Spain

Spanish Data Protection Authority (AEPD)

06/10/2024

€100,000

NATURGY IBERIA, S.A.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

A fraudster posing as a customer got Naturgy to change the customer's electricity contract, as it did not properly verify identity. The AEPD found no lawful basis and fined it €100,000.

Spain

Spanish Data Protection Authority (AEPD)

06/07/2024

€2,000

EXPLOTACIONES HOSTELERAS Y DE OCIO ALBACETEÑAS, S.L.

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The company's CCTV also covered public space, breaching data minimisation, and it did not give the required information about the cameras. The AEPD fined it €2,000.

Austria

Austrian Data Protection Authority (DSB)

06/06/2024

€100,000

Covid 19 Test Lab

Art. 9 GDPR, Art. 5 (1) f) GDPR, Art. 28 (3) GDPR, Art. 32 GDPR, Art. 34 GDPR

Failure to implement sufficient measures to ensure information security

A COVID-19 test lab's weak security led to a breach, and it refused to tell those affected. It also processed some data without a legal basis, used a processor with no contract and had no suitable, registered DPO. Austria's DPA fined it €100,000.

Italy

Italian Data Protection Authority (Garante)

06/06/2024

€1,000,000

CA Autobank S.p.A.

Art. 12 (3) GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

A person was refused a rental-car voucher because of a 'blacklist' entry and asked CA Auto Bank what data caused this, but got no adequate answer. The Garante fined the bank €1 million.

Italy

Italian Data Protection Authority (Garante)

06/06/2024

€500

Comune di Ustica

Art. 5 (1) a), c) GDPR, Art. 6 (1) c), e) GDPR, Art. 6 (2) GDPR, Art. 6 (3) b) GDPR, Art. 9 (1), (2), (4) GDPR, Art. 37 (7) GDPR, Art. 2-ter (1), (3) Codice della privacy, Art. 2-septies (8) Codice della privacy

Failure to comply with data processing principles

The municipality of Ustica published a document with residents' personal data, including health data, without a valid legal basis. The Garante fined it €500.

Italy

Italian Data Protection Authority (Garante)

06/06/2024

€6,419,631

Eni Plenitude S.p.A.

Art. 5 (1) a), d), f) GDPR, Art. 5 (2) GDPR, Art. 6 GDPR, Art. 24 GDPR, Art. 25 GDPR, Art. 28 GDPR, Art. 130 Codice della privacy

Failure to comply with data processing principles

After 107 reports and 8 complaints, the Garante found Eni Plenitude's agencies repeatedly made marketing calls without consent or to people on the opt-out register, and many contracts came from these calls; the company lacked control over them. Fine: €6,419,631.

Italy

Italian Data Protection Authority (Garante)

06/06/2024

€120,000

Cappello Giovanni & Figli s.r.l.

Art. 5 (1) a), c), e) GDPR, Art. 6 GDPR, Art. 9 (2) b) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The company used facial recognition to record staff attendance, relying on consent, which the Garante said cannot be freely given at work; it also kept the recordings too long. The Garante fined it €120,000.

Spain

Spanish Data Protection Authority (AEPD)

06/05/2024

€800

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

A private individual's CCTV covered public space, breaching data minimisation, and people were not properly informed. The €1,000 fine was cut to €800 after voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

06/05/2024

€180

Website operator

Art. 5 (1) e) GDPR

Failure to comply with data processing principles

A website operator kept a person's data far longer than necessary, breaching the storage limitation principle. The €300 fine was cut to €180 after voluntary payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

06/05/2024

€6,000

EUROBOX S.A.

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

After blocking a customer's account, the company demanded ID, proof of address and financial documents to reactivate it, which the AEPD found excessive. The €10,000 fine was cut to €6,000 after prompt payment and admission of responsibility.

France

French Data Protection Authority (CNIL)

06/05/2024

Unknown

Unknown

Unknown

Non-cooperation with Data Protection Authority

The CNIL fined a controller under its simplified procedure for not cooperating adequately with the authority. The amount was not published.

France

French Data Protection Authority (CNIL)

06/05/2024

Unknown

Unknown

Unknown

Non-compliance with subjects' rights protection safeguards

The CNIL fined a controller under its simplified procedure for failing to respect a person's right of access to their medical file. The amount was not published.

France

French Data Protection Authority (CNIL)

06/05/2024

Unknown

Company

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

A call-centre operator recorded every incoming and outgoing call for training and disputes. The CNIL found selective recording would suffice, breaching data minimisation, and fined it under its simplified procedure; the amount was not published.

France

French Data Protection Authority (CNIL)

06/05/2024

Unknown

Company

Art. 5 (1) a) GDPR

Failure to comply with data processing principles

Under its simplified procedure, the CNIL fined a company that showed a customer's patient files, with a visible name, in a promotional video online without consent. The amount was not published.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

06/04/2024

€6,000

Ambitious People Group B.V.

Art. 12 (3) GDPR, Art. 17 (1) GDPR

Non-compliance with subjects' rights protection safeguards

The recruitment firm did not delete people's data after they asked it to. The Dutch DPA fined it €6,000.

Spain

Spanish Data Protection Authority (AEPD)

05/31/2024

€600,000

GSMA Limited

Art. 6 (1), Art. 9 (2) GDPR, Art. 14 GDPR

Non-compliance with lawful basis for data processing

GSMA required suppliers' staff to upload proof of COVID-19 vaccination to an online platform for MWC 2022, without a specific legal basis, when less intrusive options existed, and without properly informing them. The AEPD fined it €600,000.

Spain

Spanish Data Protection Authority (AEPD)

05/30/2024

€4,200

PILLOW HOTELS, S.L.

Art. 5 (1) f) GDPR, Art. 32 (1) GDPR, Art. 33 (1) GDPR

Failure to comply with data processing principles

After booking via Booking.com, a guest got a WhatsApp from someone posing as the hotel director, using their name and a fake card-payment link; similar cases were known. The AEPD found weak security and a missed breach report; the fine was reduced to €4,200.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

05/30/2024

€2,000

Corint Logistic SRL

Art. 5 (1) a), b) GDPR, Art. 17 GDPR, Art. 21 (3) GDPR

Non-compliance with subjects' rights protection safeguards

After confirming it had erased a customer's data, the courier kept sending them marketing texts. Two fines of RON 4,976.30 each, stated by the authority as the equivalent of €1,000 each (€2,000 in total).

Spain

Spanish Data Protection Authority (AEPD)

05/28/2024

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

An individual's camera also recorded parts of a neighbouring property, which the AEPD found excessive under data minimisation. It fined them €300.

Spain

Spanish Data Protection Authority (AEPD)

05/28/2024

€70,000

Caixabank S.A.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

A CaixaBank employee mistakenly disclosed a customer's tax data to the customer's former spouse. The AEPD found a breach of confidentiality and security and fined the bank €70,000.

Greece

Hellenic Data Protection Authority (HDPA)

05/27/2024

€40,000

Member of the European Parliament

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR, Art. 14 GDPR

Non-compliance with lawful basis for data processing

An MEP used email addresses of Greek voters abroad, leaked from the Interior Ministry's register, to send unsolicited political messages without a legal basis or proper information. The Hellenic DPA fined the MEP €40,000.

Greece

Hellenic Data Protection Authority (HDPA)

05/27/2024

€400,000

Ministry of Interior (Greece)

Art. 5 (1) f) GDPR, 32 GDPR, 25 (1) GDPR, 33 (3), (4), (5) GDPR

Failure to implement sufficient measures to ensure information security

Email addresses from the register of Greek voters abroad leaked from the Ministry and were used by an MEP to send political messages. The Hellenic DPA found weak security and breach-handling failures and fined the Ministry €400,000.

France

French Data Protection Authority (CNIL)

05/25/2024

€15,000

Association

Unknown

Failure to comply with data processing principles

An association received a €15,000 fine from the CNIL for poor data security, excessive data collection and inadequate information to the people concerned.

France

French Data Protection Authority (CNIL)

05/25/2024

€10,000

Association

Unknown

Failure to comply with data processing principles

The CNIL fined an association €10,000 for weak data security, collecting more data than needed and not informing people properly.

Spain

Spanish Data Protection Authority (AEPD)

05/24/2024

€1,000

VOX ESPAÑA

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

VOX's CCTV also covered public space, breaching data minimisation, and it did not give the required information about the cameras. The AEPD fined the party €1,000.

France

French Data Protection Authority (CNIL)

05/23/2024

€6,000

Public educational institution

Unknown

Failure to comply with data processing principles

The CNIL fined a public educational institution €6,000 for collecting more data than needed and failing to inform people properly.

Italy

Italian Data Protection Authority (Garante)

05/23/2024

€8,400

Azienda Sanitaria Locale TO4

Art. 5 (1) f) GDPR, Art. 9 GDPR

Failure to comply with data processing principles

The TO4 health authority emailed 44 patients information about treatment plans without using blind copy, so all could see each other's addresses. The Garante fined it €8,400.

Italy

Italian Data Protection Authority (Garante)

05/23/2024

€4,500

Azienda Socio Sanitaria Territoriale Rhodense

Art. 5 (1) d) GDPR, Art. 12 GDPR, Art. 16 GDPR

Non-compliance with subjects' rights protection safeguards

The Rhodense health authority did not properly correct a person's inaccurate data when asked. The Garante fined it €4,500.

Italy

Italian Data Protection Authority (Garante)

05/23/2024

€3,500

Professional association

Art. 5 (1) a), d) GDPR Art. 6 GDPR, Art. 27 (7) GDPR, Art. 2-ter Codice della privacy

Failure to comply with data processing principles

When passing on a complaint about misuse of a professional title, the association copied in the person accused, revealing who had complained. The Garante fined it €3,500.

Spain

Spanish Data Protection Authority (AEPD)

05/23/2024

€600

President of a workers' council

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

A works council publicly posted minutes of a redundancy meeting listing affected staff with names, ID numbers and birth dates. The AEPD fined its president; the €1,000 fine was cut to €600 after admission and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

05/22/2024

€3,000

CUBILLO GALLEGO S.L.

Art. 13 GDPR

Information obligation non-compliance

The privacy policy on the company's website did not meet Art. 13 GDPR requirements. The AEPD fined it €3,000.

Spain

Spanish Data Protection Authority (AEPD)

05/22/2024

€96,000

WATIUM S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The energy company did not provide the information the AEPD requested. The €160,000 fine was cut to €96,000 after voluntary payment and admission of responsibility.

Poland

Polish National Personal Data Protection Office (UODO)

05/20/2024

€336,000

Company

Art. 5 (1) f) GDPR, Art. 5 (2) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

A ransomware attack on the company's systems led to the loss of personal data. The UODO found inadequate security. Fine set in PLN; the € amount is approximate.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

05/16/2024

€30,500,000

Clearview AI Inc.

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR, Art. 9 (1) GDPR, Art. 12 (1), (2) GDPR, Art. 14 (1), (2) GDPR, Art. 27 (1) GDPR

Failure to comply with data processing principles

Clearview AI scraped over 30 billion online images, including of Dutch people, to build biometric profiles without a legal basis, was not transparent, ignored access requests and had no EU representative. The Dutch DPA fined it €30.5 million.

Spain

Spanish Data Protection Authority (AEPD)

05/14/2024

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

An individual's camera also recorded the entrance of the neighbouring flat, breaching data minimisation. The AEPD fined them €300.

Italy

Italian Data Protection Authority (Garante)

05/09/2024

€75,000

Azienda ospedale università di Padova

Art. 5 (1) a), c), f) GDPR, Art. 9 GDPR, Art. 25 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

Staff at Padua's university hospital opened patient files without a work reason, as access was not properly restricted. The Garante fined the hospital €75,000.

Italy

Italian Data Protection Authority (Garante)

05/09/2024

€3,000

Polisportiva Mimmo Ferrito s.r.l..

Art. 12 (3) GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The sports centre did not respond to a person's request for access to their personal data. The Garante fined it €3,000.

Italy

Italian Data Protection Authority (Garante)

05/09/2024

€3,000

Medical association

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 2-ter Codice della privacy

Non-compliance with lawful basis for data processing

Telling a doctor's employer about a suspension for not being vaccinated against COVID-19, the medical board emailed other people too, revealing addresses and vaccination status. The Garante fined it €3,000.

Italy

Italian Data Protection Authority (Garante)

05/09/2024

€10,000

Azzurro Club Hotels S.r.l.

Art. 6 (1) a) GDPR, Art. 12 (3) GDPR, Art. 15 GDPR, Art. 130 (2) Codice della privacy

Non-compliance with lawful basis for data processing

The hotel group sent a person unsolicited marketing emails and did not properly answer their questions about where it got their data. The Garante fined it €10,000.

Spain

Spanish Data Protection Authority (AEPD)

05/09/2024

€1,600

Homeowners Association

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

A homeowners' association posted an unredacted image with a person's personal data in a WhatsApp group. The €2,000 fine was cut to €1,600 after voluntary payment.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

05/09/2024

€1,000

Medicover S.R.L.

Art. 32 (1) b) GDPR, Art. 32 (2), (3), (4) GDPR

Failure to implement sufficient measures to ensure information security

Medicover sent one patient's consultation report to another patient by mistake. Fine set at RON 4,970.30, stated by the authority as the equivalent of €1,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

05/09/2024

€2,000

IRIDEX GROUP SALUBRIZARE SRL

Art. 32 (1) b) GDPR, Art. 32 (2), (3), (4) GDPR

Failure to implement sufficient measures to ensure information security

The waste-collection company emailed customers without using blind copy, exposing everyone's addresses. Fine set at RON 9,951.80, stated by the authority as the equivalent of €2,000.

Spain

Spanish Data Protection Authority (AEPD)

05/08/2024

€12,000

DENTALCUADROS BCN S.L.P.

Art. 32 GDPR, Art. 33 GDPR

Failure to implement sufficient measures to ensure information security

A cyberattack on the dental clinic exposed patient data, and the breach was reported late. The AEPD found weak security; the €20,000 fine was cut to €12,000 after voluntary payment and admission of responsibility.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

05/08/2024

€5,000

CENTRUL MEDICAL UNIREA SRL

Art. 32 (1) b) GDPR, Art. 32 (2), (4) GDPR

Failure to implement sufficient measures to ensure information security

Personal data of patients and staff of the medical centre ended up online without authorisation. The Romanian DPA found inadequate security. Fine set at RON 24,856, stated by the authority as the equivalent of €5,000.

Spain

Spanish Data Protection Authority (AEPD)

05/07/2024

€1,200

ARRENDAMIENTOS DEUDORES, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The company ran a credit check on a person without any valid legal basis. The €2,000 fine was cut to €1,200 after voluntary payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

05/07/2024

€360,000

4FINANCE SPAIN FINANCIAL SERVICES, S.A.U.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Attackers gained unauthorised access to customer profiles at the lender. The AEPD found inadequate security; the €600,000 fine was cut to €360,000 after voluntary payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

05/07/2024

€480

Homeowners Association

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

A homeowners' association emailed all owners a list of each flat's monthly heating use, by floor. The AEPD found a breach of confidentiality; the €600 fine was cut to €480 after voluntary payment.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

05/02/2024

€50,000

A.S. Watson Health & Beauty Continental Europe B.V.

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Kruidvat.nl used tracking cookies with pre-ticked consent boxes and made refusal hard, profiling millions of visitors, including purchases that could hint at health issues. The Dutch DPA fined it €600,000, later reduced to €50,000 after objection.

Spain

Spanish Data Protection Authority (AEPD)

04/30/2024

€1,200

DELPASO CAR HIRE, S.L.U.

Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The car hire company did not properly answer a person's request for access to their data. The €2,000 fine was cut to €1,200 after voluntary payment and admission of responsibility.

Poland

Polish National Personal Data Protection Office (UODO)

04/30/2024

€210

Association

Art. 33 (1) GDPR

Failure to notify DPA of a data breach

An association did not report a personal data breach to the UODO in time. Fine set in PLN; the € amount is approximate.

United Kingdom

Information Commissioner (ICO)

04/30/2024

€8,774

Central Young Men’s Christian Association

Art. 5 (1) f) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

Central YMCA emailed people on a programme for those living with HIV without using blind copy, exposing 166 addresses and revealing their likely HIV status. The ICO issued a reprimand and a £7,500 fine, converted to € at the ECB rate on the decision date.

Poland

Polish National Personal Data Protection Office (UODO)

04/29/2024

€55,102

Res-Gastro M. Gaweł Sp. k.

Art. 24 (1) GDPR, Art. 25 (1) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

An employee lost an unencrypted USB stick holding another employee's documents, with name, address, gender and date of birth. The UODO found inadequate security. Fine of PLN 238,345, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

04/26/2024

€10,000

ASSOCIACIO OASIS CULTURAL

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

A nightclub run by the association posted videos of dancing minors on social media without a valid legal basis. The AEPD fined it €10,000.

France

French Data Protection Authority (CNIL)

04/25/2024

€16,000

Association

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The CNIL fined an association €16,000 for processing personal data without an adequate legal basis.

Italy

Italian Data Protection Authority (Garante)

04/24/2024

€30,000

Rossi Carta S.r.l.

Art. 6 GDPR, Art. 7 GDPR, Art. 12 (3) GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The company repeatedly sent a person unsolicited marketing emails and did not properly deal with their data rights request. The Garante fined it €30,000.

Poland

Polish National Personal Data Protection Office (UODO)

04/24/2024

€2,527

Committee

Art. 5 (1) f) GDPR, Art. 5 (2) GDPR, Art. 25 (1) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

The 'Stop LGBT' initiative committee collected signatures for a bill and then stored the lists unsecured in a church, exposing signatories' sensitive data. Fine of PLN 10,913, converted to € at the ECB rate on the decision date.

Italy

Italian Data Protection Authority (Garante)

04/24/2024

€30,000

Gestore Dei Servizi Energetici - Gse S.p.A.

Art. 12 GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The energy services operator GSE failed to give a former employee access to their personal data as requested. The Garante fined it €30,000.

Italy

Italian Data Protection Authority (Garante)

04/24/2024

€10,000

C.I.E.L. S.p.A.

Art. 12 GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The company did not give an employee access to their training certificates when asked. The Garante fined it €10,000.

Italy

Italian Data Protection Authority (Garante)

04/24/2024

€3,000

I.N.P.A.S.

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 2-ter Codice della privacy, Art. 2-sexies Codice della privacy

Non-compliance with lawful basis for data processing

A former employee of the social-security institute could still access databases containing personal data after leaving. The Garante found no legal basis for this and fined the institute €3,000.

Italy

Italian Data Protection Authority (Garante)

04/24/2024

€5,000

Dly S.r.l.

Art. 5 (1) a) GDPR, Art. 88 GDPR, Art. 114 Codice della privacy

Failure to comply with data processing principles

The company used CCTV on its premises in ways that had not been authorised under Italian rules on monitoring staff. The Garante fined it €5,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

04/23/2024

€2,000

Alpha Bank Romania SA

Art. 29 GDPR, Art. 32 (1) b) GDPR, Art. 32 (2), (4) GDPR

Failure to implement sufficient measures to ensure information security

An employee mishandled the bank's recording systems, causing a personal data breach. The Romanian DPA found inadequate security measures. Fine set at RON 9,950.60, stated by the authority as the equivalent of €2,000.

Croatia

Croatian Data Protection Authority (AZOP)

04/22/2024

€20,000

Betting company

Art. 6 (1) a) GDPR, Art. 7 GDPR, Art. 13 (1), (2) GDPR

Non-compliance with lawful basis for data processing

This betting site collected data via cookies as soon as the page loaded, before any consent, offered no proper choice, and its privacy policy lacked basic cookie information. AZOP fined it €20,000.

Croatia

Croatian Data Protection Authority (AZOP)

04/22/2024

€15,000

Betting company

Art. 6 (1) a) GDPR, Art. 7 GDPR, Art. 13 (1), (2) GDPR

Non-compliance with lawful basis for data processing

The betting company used cookies without letting visitors give or withdraw consent freely and in an informed way, and its cookie banner was not clearly separated. AZOP fined it €15,000.

Croatia

Croatian Data Protection Authority (AZOP)

04/22/2024

€16,000

Unknown

Art. 27 Croatian Law on the Implementation of the GDPR, Art. 13 GDPR

Information obligation non-compliance

AZOP issued seven fines of €500 to €4,000 (€16,000 in total) to hotels, restaurants and shops whose CCTV areas were not properly signposted or whose signs lacked required information.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

04/22/2024

€2,000

S.C. Tensa Art Design S.A.

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The company used a person's data for marketing without their consent. Fine set at RON 9,941, stated by the authority as the equivalent of €2,000.

Spain

Spanish Data Protection Authority (AEPD)

04/19/2024

€1,000

CONSULTORÍA PERITACIONES ALMERIENSES, S.L

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

The company did not comply with an order the AEPD had issued earlier and was fined €1,000.

Spain

Spanish Data Protection Authority (AEPD)

04/15/2024

€400

Private individual

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

A private individual could not show they had complied with an AEPD order and was fined €400.

Czech Republic

Czech Data Protection Auhtority (UOOU)

04/15/2024

€13,860,370

Avast Software s.r.o.

Unknown

Unknown

Avast passed browsing histories of about 100 million users, linked to unique IDs, to its subsidiary Jumpshot while claiming the data was anonymised; users could partly be identified. Fine of CZK 351,000,000, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

04/12/2024

€1,000

DELSA ALQUILERES S.L.

Art. 6 GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The company installed CCTV in a residential complex covering common areas without the homeowners' association's approval and did not inform people properly. The AEPD fined it €1,000.

Spain

Spanish Data Protection Authority (AEPD)

04/12/2024

€600

Website operator

Art. 13 GDPR

Information obligation non-compliance

A website's privacy notice did not include the information Art. 13 GDPR requires. The AEPD fined the operator €600.

Spain

Spanish Data Protection Authority (AEPD)

04/12/2024

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

An individual's CCTV recorded public spaces, and they shared the recordings on WhatsApp. The AEPD found a breach of data minimisation and fined them €300.

Spain

Spanish Data Protection Authority (AEPD)

04/12/2024

€1,200,000

Caixabank S.A.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

A CaixaBank form included consent to pass data to the Social Security Treasury with no way to refuse it. The AEPD found no valid legal basis; the €2 million fine was cut to €1.2 million after payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

04/12/2024

€1,800

PRESTAMER, S.L.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The company sent an email without using blind copy, exposing all recipients' addresses. The €3,000 fine was cut to €1,800 after voluntary payment and admission of responsibility.

Italy

Italian Data Protection Authority (Garante)

04/11/2024

€20,000

Istituto Nazionale di Previdenza Sociale

Art. 5 GDPR, Art. 6 GDPR, Art. 2-ter Codice della privacy

Non-compliance with lawful basis for data processing

INPS published personal data of people taking part in a competitive selection on its website without an appropriate legal basis. The Garante fined it €20,000.

Italy

Italian Data Protection Authority (Garante)

04/11/2024

€100,000

Olimpia S.r.l.

Art. 5 (1) a), f) GDPR, Art. 5 (2) GDPR, Art. 6 (1) a) GDPR, Art. 24 (1) GDPR, Art. 25 GDPR, Art. 28 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

Olimpia's sales calls reached people who had not consented or were on objection registers. The Garante held it had not ensured compliance across its call-centre supply chain and fined it €100,000.

Italy

Italian Data Protection Authority (Garante)

04/11/2024

€100,000

Facile.Energy S.r.l.

Art. 5 (1) a), f) GDPR, Art. 5 (2) GDPR, Art. 6 (1) a) GDPR, Art. 24 (1) GDPR, Art. 25 GDPR, Art. 28 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

People received marketing calls on Facile.Energy's behalf without consent or despite being on opt-out registers. The Garante found the firm lacked measures to ensure lawful processing across its supply chain and fined it €100,000.

Italy

Italian Data Protection Authority (Garante)

04/11/2024

€1,000

Store owner

Art. 5 GDPR, Art. 13 GDPR

Information obligation non-compliance

A shop owner installed CCTV without properly informing people about the recording. The Garante fined them €1,000.

Italy

Italian Data Protection Authority (Garante)

04/11/2024

€6,000

Libero Consorzio comunale di Enna

Art. 37 (1), (7) GDPR, Art. 38 (2), (6) GDPR

Insufficient involvement of data protection officer

The Enna municipal consortium had not appointed a data protection officer. The Garante fined it €6,000.

Italy

Italian Data Protection Authority (Garante)

04/11/2024

€25,000

Innova Camara

Art. 5 (1) e), f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Attackers broke into the chamber of commerce's systems, accessed databases and planted backdoors. The Garante found inadequate security measures and fined it €25,000.

Spain

Spanish Data Protection Authority (AEPD)

04/05/2024

€112,000

Vodafone España, S.A.U.

Art. 5 (1) d) GDPR

Failure to comply with data processing principles

A Vodafone customer received a phone bill issued in someone else's name, showing that the company held inaccurate data. The €140,000 fine was cut to €112,000 after voluntary payment.

France

French Data Protection Authority (CNIL)

04/04/2024

€525,000

HUBSIDE.STORE

Art. 6 GDPR, Art. 14 GDPR, Art. L.34-5 CPCE

Non-compliance with lawful basis for data processing

Hubside.Store ran marketing campaigns using data bought from brokers whose sign-up forms were misleading, so there was no valid consent, and it did not properly inform the people it contacted. The CNIL fined it €525,000.

Greece

Hellenic Data Protection Authority (HDPA)

04/02/2024

€175,000

Greek Ministry of Immigration and Asylum

Art. 25 GDPR, Art. 31 GDPR, Art. 35 GDPR

Failure to implement sufficient measures to ensure information security

The Ministry did not carry out a proper impact assessment for its processing and did not cooperate adequately with the Hellenic DPA. It was fined €175,000.

Spain

Spanish Data Protection Authority (AEPD)

03/25/2024

€2,400

Restaurant Owner

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

A restaurant owner's camera also recorded the guest area, which the AEPD found unnecessary and excessive. The €4,000 fine was cut to €2,400 after voluntary payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

03/25/2024

€27,000

20 MINUTOS EDITORA, S.L.

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

The publisher of 20 Minutos could not prove it had complied with an AEPD order. The €45,000 fine was cut to €27,000 after voluntary payment and admission of responsibility.

Iceland

Icelandic Data Protection Authority ('Persónuvernd')

03/24/2024

€10,074

Stjörnuna ehf

Art. 5 (1) a), b), c) GDPR, Art. 6 GDPR, Art. 12 GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Subway franchise operator monitored staff with CCTV in its restaurant without a valid legal basis or necessity and did not inform employees. Fine of ISK 1,500,000, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

03/21/2024

€5,000

HIPERBAZAR YONGFA 2018 SL

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The shop gave CCTV footage showing a person to a third party, who then posted it on Facebook. The AEPD found inadequate security and fined it €5,000.

Spain

Spanish Data Protection Authority (AEPD)

03/21/2024

€1,000

CLÍNICA PARÍS, S.L.

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

The clinic could not prove it had complied with an AEPD order and was fined €1,000.

Spain

Spanish Data Protection Authority (AEPD)

03/21/2024

€500

JUNTA DE CONSERVACION SECTOR RESIDENCIAL ELORDIGAN SAT

Art. 13 GDPR

Information obligation non-compliance

A residential management body installed CCTV without giving people enough information about it. The AEPD fined it €500.

Italy

Italian Data Protection Authority (Garante)

03/21/2024

€10,000

Azienda sanitaria locale Roma 3

Art. 33 (1), (2), (5) GDPR

Failure to notify DPA of a data breach

The Rome 3 health authority reported a data breach to the Garante late and did not document it properly. It was fined €10,000.

Spain

Spanish Data Protection Authority (AEPD)

03/15/2024

€200,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Fraudsters changed a person's Vodafone contract and opened a prepaid line in their name; Vodafone made the changes without verifying who was asking. The AEPD found no lawful basis and fined it €200,000.

Spain

Spanish Data Protection Authority (AEPD)

03/15/2024

€500

CORPORACIÓN DUAL GRUPO LC, S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The company did not give the AEPD the information it requested and was fined €500.

Spain

Spanish Data Protection Authority (AEPD)

03/15/2024

€800

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

An individual's cameras filmed public areas beyond what was necessary, and there were no proper signs informing people. The €1,000 fine was reduced to €800 after voluntary payment.

Poland

Polish National Personal Data Protection Office (UODO)

03/12/2024

€18,197

Toyota Bank Polska S.A.

Art. 33 (1) GDPR

Failure to notify DPA of a data breach

Toyota Bank sent a person's data to the wrong recipient and reported the breach to the UODO only 18 months later, after a complaint. Fine of PLN 78,000, converted to € at the ECB rate on the decision date.

Poland

Polish National Personal Data Protection Office (UODO)

03/12/2024

€335,938

Santander Bank Polska S.A.

Art. 33 (1) GDPR, Art. 34 (1) GDPR

Failure to notify DPA of a data breach

A courier lost a stolen parcel of bank documents with clients' ID, account, login and salary data; Santander did not report the breach to the UODO, which learned of it from the media. Fine of PLN 1,440,000, converted to € at the ECB rate on the decision date.

Italy

Italian Data Protection Authority (Garante)

03/07/2024

€20,000

Centro Riparazioni Piacentino S.p.A.

Art. 5 (1) a), c), e) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The company kept a former employee's email account active after they left, without telling them. The Garante found breaches of fairness, data minimisation and storage limits and fined it €20,000.

Italy

Italian Data Protection Authority (Garante)

03/07/2024

€20,000

Banca di Credito Cooperativo Appulo Lucana soc. cooperativa

Art. 12 (3), (4) GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The bank did not fully answer a former employee's request for access to the data in their personnel file. The Garante fined it €20,000.

Italy

Italian Data Protection Authority (Garante)

03/07/2024

€2,000

Bar

Art. 5 GDPR, Art. 13 GDPR, Art. 114 Codice della privacy

Failure to comply with data processing principles

A bar ran CCTV without the authorisation required for monitoring staff and did not properly inform people about the cameras. The Garante fined the owner €2,000.

Spain

Spanish Data Protection Authority (AEPD)

03/07/2024

€1,000

DENTAL REY-GAR, S.L.

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

The dental clinic could not show it had complied with an order from the AEPD and was fined €1,000.

Finland

Deputy Data Protection Ombudsman

03/06/2024

€856,000

Verkkokauppa.com

Art. 5 (1) e) GDPR, Art. 25 (2) GDPR

Failure to comply with data processing principles

The online retailer set no retention period for customer account data and forced shoppers to create an account to buy. The Finnish DPA fined it €856,000; the courts later reduced this to €792,639.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/05/2024

€5,000

EURO MINI STORAGE ROMANIA SRL

Art. 24 GDPR, Art. 32 (1) b), d) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

Outsiders gained unauthorised access to customer data at the self-storage company. The Romanian DPA found inadequate security measures. Fine set at RON 24,884.50, stated by the authority as the equivalent of €5,000.

Spain

Spanish Data Protection Authority (AEPD)

03/01/2024

€200,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Vodafone gave a fraudster a duplicate of a customer's SIM card without checking identity or consent, and the fraudster then got into the customer's bank account. The AEPD found no lawful basis and fined it €200,000.

Spain

Spanish Data Protection Authority (AEPD)

02/29/2024

€200,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Vodafone issued a duplicate SIM card to a fraudster without checking identity or the customer's consent, enabling access to the customer's bank account. The AEPD fined it €200,000.

Greece

Hellenic Data Protection Authority (HDPA)

02/28/2024

€2,995,140

Hellenic Post S.A. (ELTA)

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Hellenic Post suffered a breach in which personal data was stolen and later published on the dark web. The Hellenic DPA found its security measures inadequate and fined it €2,995,140.

Croatia

Croatian Data Protection Authority (AZOP)

02/26/2024

€20,000

Company

Art. 6 (1) GDPR, Art. 7 GDPR, Art. 13 (1), (2) GDPR

Non-compliance with lawful basis for data processing

The company loaded non-essential cookies before visitors could choose in its banner, so consent was not valid, and gave inadequate cookie and privacy information. Croatia's AZOP fined it €20,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

02/26/2024

€3,000

VESTA CEU ROMÂNIA SRL

Art. 32 (1) b) GDPR, Art. 32 (2), (4) GDPR

Failure to implement sufficient measures to ensure information security

The company gave staff unauthorised access to personal data such as salaries, CVs and passport copies, which some then passed on to third parties. The Romanian DPA found weak security. The authority's press release is no longer online.

Spain

Spanish Data Protection Authority (AEPD)

02/23/2024

€90,000

TELEFÓNICA DE ESPAÑA, S.A.U.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

Telefónica did not provide the information the AEPD requested and was fined €90,000.

Italy

Italian Data Protection Authority (Garante)

02/22/2024

€2,000

Camera di Commercio Industria Artigianato e Agricoltura

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 2-ter Codice della privacy

Non-compliance with lawful basis for data processing

The chamber of commerce published a decision without redacting the name of a person it had been in a legal dispute with, without a legal basis. The Garante fined it €2,000.

Italy

Italian Data Protection Authority (Garante)

02/22/2024

€50,000

Azienda Trasporto Passeggeri Emilia-Romagna S.p.A.

Art. 5 (1) a), e) GDPR, Art. 5 (2) GDPR, Art. 6 (1) a) GDPR, Art. 7 GDPR, Art. 12 (1) GDPR, Art. 13 GDPR, Art. 21 (4) GDPR, Art. 130 (2), (3) Codice della privacy

Failure to comply with data processing principles

The transport company's season-ticket form did not separate required from optional data such as phone and email, and did not clearly tell users they could object to marketing. The Garante fined it €50,000.

Spain

Spanish Data Protection Authority (AEPD)

02/19/2024

€400

Private individual

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

A private individual failed to prove compliance with an earlier AEPD order and received a €400 fine.

Spain

Spanish Data Protection Authority (AEPD)

02/19/2024

€400

Private individual

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

An individual could not show they had complied with an order from the AEPD and was fined €400.

Spain

Spanish Data Protection Authority (AEPD)

02/13/2024

€100,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Fraudsters ported a person's mobile line and bought a phone in their name; Vodafone did not adequately check that the person had actually agreed to these contracts. The AEPD fined it €100,000.

Spain

Spanish Data Protection Authority (AEPD)

02/13/2024

€4,000

ASNEF-EQUIFAX, SERVICIOS DE INFORMACIÓN SOBRE SOLVENCIA Y CRÉDITO, S.L.

Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The credit-reference agency did not properly answer a person's request for access to their data. The €5,000 fine was cut to €4,000 after voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

02/13/2024

€40,000

IBERIA LÍNEAS AÉREAS DE ESPAÑA, S.A. OPERADORA.

Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

Iberia did not properly answer a person's request for access to their personal data. The €50,000 fine was cut to €40,000 after voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

02/12/2024

€365,000

CTC EXTERNALIZACIÓN, S.L

Art. 13 GDPR, Art. 32 GDPR, Art. 35 GDPR

Information obligation non-compliance

The company collected staff fingerprints for a new clock-in system without saying they would also be stored in the staff portal, could not show adequate security for them and did no impact assessment. The AEPD fined it €365,000.

Cyprus

Cypriot Data Protection Commissioner

02/08/2024

€2,000

Brivio Limited

Art. 12 (3) GDPR

Non-compliance with subjects' rights protection safeguards

Brivio did not answer a person's request about their data in time. The Cypriot Commissioner fined it €2,000.

Cyprus

Cypriot Data Protection Commissioner

02/08/2024

€1,500

Aylo Social LTD

Art. 17 GDPR

Non-compliance with subjects' rights protection safeguards

Aylo Social did not comply with a person's request to erase their data. The Cypriot Commissioner fined it €1,500.

Italy

Italian Data Protection Authority (Garante)

02/08/2024

€79,100,000

Enel Energia S.p.A.

Art. 5 (1) f) GDPR, Art. 5 (2) GDPR, Art. 24 (1) GDPR, Art. 25 GDPR, Art. 28 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Enel Energia took on 978 contracts from four previously sanctioned agencies outside its sales network that ran illegal telemarketing, and its customer systems had serious security gaps that allowed this abuse. The Garante fined it €79.1 million.

Italy

Italian Data Protection Authority (Garante)

02/08/2024

€18,000

Azienda socio-sanitaria locale n. 1 di Sassari

Art. 5 GDPR, Art. 9 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Sassari health authority emailed a patient's health data to the wrong person. The Garante found inadequate security measures and fined it €18,000.

Spain

Spanish Data Protection Authority (AEPD)

02/08/2024

€30,000

CENTRO MÉDICO SALUS BALEARES, S.L.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The clinic's thermometer showed patients' body temperature on a wall screen in the waiting room, where others could briefly see it. The AEPD found a breach of confidentiality and fined it €30,000.

Spain

Spanish Data Protection Authority (AEPD)

02/08/2024

€200,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Vodafone gave a SIM duplicate to a fraudster without verifying identity or the customer's consent, allowing access to the customer's bank account. The AEPD found no lawful basis and fined it €200,000.

Italy

Italian Data Protection Authority (Garante)

02/08/2024

€300,000

Medtronic Italia

Art. 5 (1) a), f) GDPR, Art. 9 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

Medtronic emailed hundreds of users of its blood-glucose app with all addresses visible, revealing that they were likely diabetic, and did not inform users properly. The Garante fined it €300,000.

Italy

Italian Data Protection Authority (Garante)

02/08/2024

€800,000

NTT Data Italia S.P.A

Art. 28 (2) GDPR, Art. 33 (2) GDPR

Failure to notify DPA of a data breach

Hired by UniCredit for security testing, NTT Data told the bank about a data breach late and brought in a subcontractor without the bank's prior authorisation. The Garante fined it €800,000.

Italy

Italian Data Protection Authority (Garante)

02/08/2024

€2,800,000

Unicredit S.p.A.

Art. 5 (1) f) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

Attackers breached UniCredit's mobile banking portal, obtaining data on thousands of customers and working out the PINs of over 6,800. The Garante found weak defences and allowed weak PINs; quick remedial action counted in its favour. Fine: €2.8 million.

Spain

Spanish Data Protection Authority (AEPD)

02/07/2024

€3,000,000

IBERDROLA, S.A.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

Iberdrola, which runs IT and security for its group, failed to put sufficient safeguards in place to prevent the cyberattack on i-DE's web application that exposed millions of customers' data. The AEPD fined it €3 million.

Italy

Italian Data Protection Authority (Garante)

02/07/2024

€5,000

Wi-Planet sas di Torri Carlo Alberto e c.

Art. 12 (3) GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The company did not respond to a person's request for access to their personal data. The Garante fined it €5,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

02/07/2024

€2,000

Account Exchange SRL

Art. 5 (1) a), c) GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The company used people's personal data without their consent or another legal basis. Fine set at RON 9,940.40, stated by the authority as the equivalent of €2,000.

Spain

Spanish Data Protection Authority (AEPD)

02/06/2024

€5,000,000

ENERGYA VM GESTIÓN DE ENERGÍA, S.L.

Art. 5 (1) a) GDPR, Art. 5 (2) GDPR

Failure to comply with data processing principles

A sales agency calling for Energya VM misled customers into giving extra data to sign new energy contracts. The AEPD held Energya VM, which supplied the sales script, was controller and had not assessed the risks of this processing. Fine: €5 million.

Spain

Spanish Data Protection Authority (AEPD)

02/06/2024

€160,000

SANITAS, S.A. DE SEGUROS

Art. 6 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

Sanitas signed a person up to an insurance contract without their consent, processing their data, including health data, without a legal basis. The €200,000 fine was cut to €160,000 after voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

02/05/2024

€3,500,000

I-DE REDES ELÉCTRICAS INTELIGENTES, S.A.U.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

A cyberattack on i-DE's GEA web application exposed data of millions of electricity customers. The AEPD found the Iberdrola network company lacked adequate security measures and fined it €3.5 million.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

02/05/2024

€500

Owners association

Art. 5 (1) a), c) GDPR, Art. 5 (2) GDPR, Art. 6 GDPR, Art. 12 (3), (4) GDPR

Failure to comply with data processing principles

An owners' association posted a resident's name and home address in its WhatsApp group without a legal basis and did not answer her request. Fines total RON 2,486.20, stated by the authority as the equivalent of €500.

Spain

Spanish Data Protection Authority (AEPD)

02/01/2024

€36,000

HISPAPOST, S.A.

Art. 28 (3) GDPR

Failure to notify DPA of a data breach

Police found over a thousand abandoned letters that Hispapost had been hired to deliver. As processor, it did not tell its client companies about the incident in time. The €60,000 fine was cut to €36,000 after admission of responsibility and voluntary payment.

France

French Data Protection Authority (CNIL)

01/31/2024

€20,000

Website editor

Unknown

Unknown

The CNIL fined a website publisher €20,000 because of security flaws affecting personal data.

France

French Data Protection Authority (CNIL)

01/31/2024

€10,000

Unknown

Unknown

Unknown

The CNIL fined a controller €10,000 over security weaknesses in its handling of personal data.

France

French Data Protection Authority (CNIL)

01/31/2024

€5,000

Dentist

Unknown

Non-compliance with subjects' rights protection safeguards

The CNIL fined a dentist €5,000 for weak data security and for not respecting a person's right of access.

Italy

Italian Data Protection Authority (Garante)

01/31/2024

€2,000

Provincia di Sassari

Art. 37 (7) GDPR

Insufficient involvement of data protection officer

The Province of Sassari communicated its DPO's contact details to the Garante late and received a €2,000 fine.

Italy

Italian Data Protection Authority (Garante)

01/31/2024

€2,000

Provincia di Catanzaro

Art. 37 (7) GDPR

Insufficient involvement of data protection officer

The Province of Catanzaro failed to notify the Garante of its data protection officer's contact details on time. It was fined €2,000.

Italy

Italian Data Protection Authority (Garante)

01/31/2024

€2,000

Libero Consorzio comunale di Caltanissetta

Art. 37 (7) GDPR

Insufficient involvement of data protection officer

The Caltanissetta municipal consortium did not send the Garante its DPO's contact details in time and was fined €2,000.

Italy

Italian Data Protection Authority (Garante)

01/31/2024

€5,000

Municipality of Siracusa

Art. 37 (7) GDPR

Insufficient involvement of data protection officer

The municipality of Siracusa was late in giving the Garante the contact details of its data protection officer. It was fined €5,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

01/30/2024

€2,009

Sectorul 1 al Municipiului București

Art. 58 (1) a), e) GDPR

Non-cooperation with Data Protection Authority

The Bucharest Sector 1 administration did not give the Romanian DPA the information it requested during an investigation. Fine of RON 10,000, converted to € at the ECB rate on the decision date.

Greece

Hellenic Data Protection Authority (HDPA)

01/29/2024

€5,000

Municipality of Athens

Art. 31 GDPR

Non-cooperation with Data Protection Authority

The City of Athens did not cooperate adequately with the Hellenic DPA and was fined €5,000.

Greece

Hellenic Data Protection Authority (HDPA)

01/29/2024

€25,000

Ministry of Rural Development and Food

Art. 31 GDPR, Art. 37 GDPR

Insufficient involvement of data protection officer

The Ministry had not appointed a data protection officer and did not cooperate properly with the Hellenic DPA. It was fined €25,000.

France

French Data Protection Authority (CNIL)

01/24/2024

€20,000

Pharmaceutical wholesaler

Unknown

Unknown

The CNIL fined a pharmaceutical wholesaler €20,000 for weak data security, poor cooperation, an incomplete record of processing and using processors without proper guarantees or authorisation.

Italy

Italian Data Protection Authority (Garante)

01/24/2024

€2,000

Istituto Comprensivo Statale “F.S. Cabrini

Art. 5 (1) a) GDPR, Art. 6 (1) c), e) GDPR, Art. 2-ter (1), (3) Codice della privacy

Non-compliance with lawful basis for data processing

The school published a document with staff members' personal data on its website without a valid legal basis. The Garante fined it €2,000.

Spain

Spanish Data Protection Authority (AEPD)

01/24/2024

€1,200

VUKMAL TRADE, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The company disclosed a former employee's private mobile number without a legal basis. The €2,000 fine was cut to €1,200 after voluntary payment and admission of responsibility.

Italy

Italian Data Protection Authority (Garante)

01/24/2024

€8,000

Municipality of Salento

Art. 58 (2) c) GDPR, Art. 157 Codice della privacy

Non-cooperation with Data Protection Authority

The municipality did not answer the Garante's request for information in time. It was fined €8,000.

Italy

Italian Data Protection Authority (Garante)

01/24/2024

€6,000

Municipality

Art. 5 (1) a) GDPR, Art. 6 (1) c), e) GDPR, Art. 9 GDPR, Art. 37 (7) GDPR, Art. 2-ter Codice della privacy, Art. 2-sexies Codice della privacy, Art. 2-septies (8) Codice della privacy, Art. 157 Codice della privacy

Non-compliance with lawful basis for data processing

The municipality posted information on residents' Covid cases on its Facebook page without a legal basis, and was late in appointing a DPO and notifying the Garante of their contact details. It was fined €6,000.

Spain

Spanish Data Protection Authority (AEPD)

01/23/2024

€7,500

ROUNDED TECHNOLOGIES, S.L.

Art. 21 LSSI, Art. 21 GDPR

Non-compliance with subjects' rights protection safeguards

The company kept emailing a customer its newsletter after the customer had expressly objected. The AEPD fined it €7,500, also citing Spain's e-commerce law.

Spain

Spanish Data Protection Authority (AEPD)

01/23/2024

€200,000

Orange Espagne S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Orange gave a SIM card duplicate to a fraudster without verifying identity or the customer's consent, letting the fraudster access the customer's bank account. The AEPD found no lawful basis and fined it €200,000.

France

French Data Protection Authority (CNIL)

01/23/2024

€15,000,000

AMAZON FRANCE LOGISTIQUE

Art. 5 (1) c) GDPR, Art. 6 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

Amazon's warehouse scanners tracked staff idle time to the second and kept detailed productivity data for 31 days; staff and visitors were poorly informed and CCTV software insecure. The CNIL fined it €32m; the Conseil d'État cut this to €15m.

France

French Data Protection Authority (CNIL)

01/22/2024

€500

Attorney

Unknown

Non-cooperation with Data Protection Authority

The CNIL fined a lawyer €500 for failing to cooperate with the authority.

Poland

Polish National Personal Data Protection Office (UODO)

01/18/2024

€2,300

Unknown

Art. 33 (1) GDPR, Art. 34 (1), (2) GDPR

Failure to notify DPA of a data breach

The controller did not report a personal data breach to the UODO or tell the affected people in time. Fine set in PLN; the € amount is approximate.

Poland

Polish National Personal Data Protection Office (UODO)

01/17/2024

€273,000

Centrum Medyczne Ujastek Sp. z o.o.

Art. 5 (1) a), f) GDPR, Art. 5 (2) GDPR, Art. 6 (1) GDPR, Art. 9 (1) GDPR, Art. 13 (1), (2) GDPR, Art. 25 (1) GDPR, Art. 32 (1), (2) GDPR

Failure to comply with data processing principles

The clinic secretly filmed two neonatal rooms, recording mothers and newborns during breastfeeding and care without telling patients or staff; unencrypted memory cards with the footage were then lost. Two fines, upheld on appeal. Fine set in PLN; the € amount is approximate.

Belgium

Belgian Data Protection Authority (APD)

01/16/2024

€174,640

Black Tiger Belgium

Art. 5 GDPR, Art. 6 GDPR, Art. 12 GDPR, Art. 14 GDPR, Art. 15 GDPR Art. 24 GDPR, Art. 25 GDPR, Art. 30 GDPR

Information obligation non-compliance

Black Tiger did not properly answer an access request, processed data in several databases without informing people, kept data for 15 years without need and had gaps in its processing records. The Belgian DPA fined it €174,640.

France

French Data Protection Authority (CNIL)

01/15/2024

€5,000

Attorney

Unknown

Non-compliance with subjects' rights protection safeguards

The CNIL fined a lawyer €5,000 for not cooperating with the authority and not honouring a request to erase personal data.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

01/15/2024

€3,000

TECHNINK LEB SRL

Art. 32 (1) a), b), d) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

Customer data was disclosed without authorisation in a breach at the company. The Romanian DPA found inadequate security measures. Fine set at RON 14,904.30, stated by the authority as the equivalent of €3,000.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

01/15/2024

€150,000

International Card Services B.V.

Art. 35 GDPR

Failure to implement sufficient measures to ensure information security

ICS started digital identity checks of about 1.5 million customers in 2019, including photos, without first carrying out a data protection impact assessment. The Dutch DPA fined it €150,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

01/12/2024

€17,000

Alior Bank SA

Art. 5 (1) a), b) GDPR, Art. 6 GDPR

Failure to comply with data processing principles

After customers ended their contracts and asked for their data to be erased, the bank kept sending them unsolicited electronic messages. Fine set at RON 84,491.70, stated by the authority as the equivalent of €17,000.

Spain

Spanish Data Protection Authority (AEPD)

01/11/2024

€1,000

ATLAS ENTERTAINMENT, S.L.

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

The company failed to carry out an order previously issued by the AEPD and received a €1,000 fine.

France

French Data Protection Authority (CNIL)

01/09/2024

€1,500

Website operator

Unknown

Non-compliance with subjects' rights protection safeguards

The CNIL fined a website operator €1,500 for failing to cooperate with the authority and to deal with data subjects' rights.

Spain

Spanish Data Protection Authority (AEPD)

01/08/2024

€2,000

Private individual

Art. 6 GDPR

Non-compliance with lawful basis for data processing

An individual published a video showing another person without their consent. The AEPD fined them €2,000.

Austria

Austrian Data Protection Authority (DSB)

01/04/2024

€10,000

Website operator

Art. 17 (1) GDPR, Art. 25 (1) GDPR, Art. 58 (2) c) GDPR

Non-compliance with subjects' rights protection safeguards

A website operator did not act on a person's request to erase their data. Austria's DPA fined it; the amount could not be confirmed from the decision.

Austria

Austrian Data Protection Authority (DSB)

01/02/2024

€15,200

Media Company

Art. 58 GDPR

Non-cooperation with Data Protection Authority

The media company did not respond to requests from Austria's DPA. It was fined €15,200.

Slovakia

Slovak Data Protection Office

2024

€200

Civic Association

Unknown

Non-compliance with lawful basis for data processing

A civic association received the Slovak office's lowest fine of 2024, €200, for processing personal data unlawfully. The annual report gives no decision date.

Germany

The Federal Commissioner for Data Protection and Freedom of Information (BfDI)

2024

€45,000,000

Vodafone GmbH

Art. 28 (1) GDPR

Failure to comply with data processing principles

Vodafone did not properly vet and monitor partner agencies, whose staff defrauded customers with fake contracts (€15m), and its online portal and hotline login process let outsiders obtain eSIM profiles (€30m). The BfDI noted full cooperation. Announced in 2025; no decision date given.

Germany

Data Protection Authority of Hessen

2024

€19,486

Unknown

Unknown

Unknown

Hesse's DPA issued 47 fines in 2024 totalling €544,986. This entry covers the 41 not described individually, mostly in healthcare, marketing and data subject rights. The report's totals give €19,486.

Germany

Data Protection Authority of Hessen

2024

€10,000

Company

Art. 6 (1) GDPR, Art. 7 GDPR

Non-compliance with lawful basis for data processing

A company emailed people found through internet research with marketing, without consent or another legal basis. Hesse's DPA fined it €10,000. The 2024 annual report gives no decision date.

Germany

Data Protection Authority of Hessen

2024

€496,000

Company

Art. 5 GDPR, Art. 6 GDPR, Art. 12 (3) GDPR, Art. 15 GDPR

Failure to comply with data processing principles

Hesse's DPA found a company had sent customer data to the wrong recipients and made marketing calls without a legal basis, among other breaches. In a settlement, it fined it €496,000 in total, taking cooperation into account. No decision date given.

Germany

Data Protection Authority of Hessen

2024

€10,000

Freelancer

Art. 13 GDPR, Art. 31 GDPR, Art. 58 (2) d) GDPR

Non-cooperation with Data Protection Authority

A freelancer's website had no privacy notice and he ignored Hesse's DPA order to add one, even after three €2,000 coercive penalties. The DPA then fined him €10,000, plus €6,000 in penalty payments. No decision date given.

Germany

Data Protection Authority of Hessen

2024

€2,500

Doctor´s Office

Art. 5 (1) f) GDPR, Art. 6 (1) GDPR, Art. 9 (1) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A practice manager working from home left patient files unsecured where family and guests could see them, and once had his wife send him photos of files by private messenger. Hesse's DPA fined the practice owner €2,500. No decision date given.

Germany

Data Protection Authority of Hessen

2024

€3,300

Doctor´s Office

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR, Art. 9 (1) GDPR

Non-compliance with lawful basis for data processing

In a second case, a medical practice revealed reviewers' health details when responding to negative Google reviews. Hesse's DPA fined it €3,300. The 2024 annual report gives no decision date.

Germany

Data Protection Authority of Hessen

2024

€3,700

Doctor´s Office

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR, Art. 9 (1) GDPR

Non-compliance with lawful basis for data processing

Replying to negative Google reviews, a medical practice disclosed health data about the reviewers beyond what they had posted. Hesse's DPA fined it €3,700. The 2024 annual report gives no decision date.

Germany

Data Protection Authority of Berlin

2024

Unknown

Multiple Police Officers

Unknown

Unknown

Berlin's DPA fined 23 police officers who had used the police information system to look up data for personal reasons. Amounts were not given. The 2024 annual report gives no decision date.

Germany

Data Protection Authority of Berlin

2024

€60,000

Company

Unknown

Failure to implement sufficient measures to ensure information security

A firm offering practice-management software with a patient portal had missing or faulty security measures. Berlin's DPA fined it €60,000, reduced as no breach occurred and it cooperated. The 2024 annual report gives no decision date.

Germany

Data Protection Authority of Saxony

2024

€22,080

Company

Art. 31 GDPR

Non-cooperation with Data Protection Authority

The company long ignored the Saxony DPA's requests for information and documents despite coercive measures, breaching its duty to cooperate. It was fined €22,080. The 2024 annual report gives no decision date.

Germany

Data Protection Authority of Saxony

2024

€120,000

Company

Art. 31 GDPR

Non-cooperation with Data Protection Authority

For a long time the company ignored the Saxony DPA's demands for information and documents, even after coercive measures, a serious breach of its duty to cooperate. It was fined €120,000. The 2024 annual report gives no decision date.

Germany

Data Protection Authority of Hamburg

2024

€32,000

Company

Unknown

Failure to implement sufficient measures to ensure information security

A logistics company disposed of couriers' delivery lists improperly, exposing personal data. The Hamburg DPA fined it €32,000. Source is an interim 2024 review with no decision date.

Germany

Data Protection Authority of Hamburg

2024

€11,500

Company

Unknown

Failure to implement sufficient measures to ensure information security

An advertising company did not delete data it was required to erase, and its IT system had security gaps. The Hamburg DPA fined it €11,500. Source is an interim 2024 review with no decision date.

Germany

Data Protection Authority of Hamburg

2024

Unknown

Company

Unknown

Failure to implement sufficient measures to ensure information security

A second company was fined by the Hamburg DPA over security gaps in its support-ticket system; the two cases together came to €45,000. Source is an interim 2024 review with no decision date.

Germany

Data Protection Authority of Hamburg

2024

Unknown

Company

Unknown

Failure to implement sufficient measures to ensure information security

A company's customer-support ticket system had technical security gaps. The Hamburg DPA fined it; this and a similar case together came to €45,000. Source is an interim 2024 review with no decision date.

Germany

Data Protection Authority of Hamburg

2024

Unknown

Police employees

Unknown

Non-compliance with lawful basis for data processing

Two members of the Hamburg police searched official databases for private purposes. The Hamburg DPA fined each of them; amounts were not published. Source is an interim 2024 review with no decision date.

Germany

Data Protection Authority of Hamburg

2024

Unknown

Private individual

Unknown

Non-compliance with lawful basis for data processing

The Hamburg DPA imposed five fines on private individuals who took or kept photos of people without their consent. Amounts were not published. Source is an interim 2024 review with no decision date.

Germany

Data Protection Authority of Hamburg

2024

Unknown

Private individual

Unknown

Non-compliance with lawful basis for data processing

A man stalked his neighbour and secretly filmed her in the bathroom. The Hamburg DPA fined him; the amount was not published. Source is an interim 2024 review with no decision date.

Germany

Data Protection Authority of Hamburg

2024

€6,000

Online retailer

Unknown

Failure to notify DPA of a data breach

An online retailer reported a personal data breach to the authority far too late. The Hamburg DPA fined it €6,000. Source is an interim 2024 review with no decision date.

Germany

Data Protection Authority of Hamburg

2024

€16,000

Hotel

Unknown

Non-compliance with lawful basis for data processing

A Hamburg hotel collected and stored guests' ID card data without a legal basis. The Hamburg DPA fined it €16,000. Source is an interim 2024 review (published 22 Aug 2024) with no decision date.

Spain

Spanish Data Protection Authority (AEPD)

12/27/2023

€6,500,000

THE PHONE HOUSE SPAIN, S.L.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A ransomware attack on The Phone House exposed data of 13 million customers and employees, which was stolen and published on the dark web. The AEPD found inadequate security measures and fined it €6.5 million.

Spain

Spanish Data Protection Authority (AEPD)

12/23/2023

€5,300

Private individual

Art. 6 (1) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

A private individual installed a camera in a flat where they let a room, covering shared areas, without informing the tenant. The AEPD resolution sets €5,000 + €300 and ordered the camera's removal.

France

French Data Protection Authority (CNIL)

12/22/2023

Unknown

Unknown

Unknown

Non-cooperation with Data Protection Authority

The CNIL fined a controller under its simplified procedure for failing to cooperate with the authority. The amount was not published.

France

French Data Protection Authority (CNIL)

12/22/2023

Unknown

Municipality

Unknown

Failure to comply with data processing principles

The CNIL fined a municipality under its simplified procedure for weak security measures, notably inadequate passwords. The amount was not published.

France

French Data Protection Authority (CNIL)

12/22/2023

Unknown

Candidate for parliamentary elections

Art. 21 (2) GDPR

Non-compliance with subjects' rights protection safeguards

A parliamentary candidate kept sending a person campaign emails after they had objected. The CNIL imposed a fine under its simplified procedure; the amount was not published.

France

French Data Protection Authority (CNIL)

12/22/2023

Unknown

Company

Art. 5 (1) b) GDPR

Failure to comply with data processing principles

In a simplified-procedure decision, the CNIL fined a company for collecting data from job applicants that was not needed for the application. The amount was not published.

Italy

Italian Data Protection Authority (Garante)

12/21/2023

€2,000

Company

Art. 5 GDPR, Art. 13 GDPR

Information obligation non-compliance

The company installed CCTV on its premises without properly informing people about the recording. The Garante fined it €2,000.

Poland

Polish National Personal Data Protection Office (UODO)

12/21/2023

€4,300

Unknown

Art. 31 GDPR, Art. 58 (1) a), e) GDPR

Non-cooperation with Data Protection Authority

The controller did not provide the information the UODO requested. Fine set in PLN; the € amount is approximate.

Poland

Polish National Personal Data Protection Office (UODO)

12/20/2023

€23,000

Polish Minister of Health

Art. 25 (1) GDPR, Art. 32 (1), (2) GDPR, Art. 34 (2) GDPR

Failure to implement sufficient measures to ensure information security

The Minister of Health obtained a doctor's prescription data from a health database and then published that the doctor had prescribed himself psychotropic drugs on social media. Fine set in PLN; the € amount is approximate.

Poland

Polish National Personal Data Protection Office (UODO)

12/19/2023

€2,300

District Court Krakow

Art. 33 (1), (3) GDPR, Art. 34 (1), (2) GDPR

Failure to notify DPA of a data breach

The court did not report a personal data breach to the UODO or notify the people affected in time. Fine set in PLN; the € amount is approximate.

Spain

Spanish Data Protection Authority (AEPD)

12/17/2023

€600

Private individual

Art. 6 (1) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

An individual installed a camera recording a shared area of a residential building without approval from the owners' meeting and without informing people about it. The AEPD fined them €600.

Spain

Spanish Data Protection Authority (AEPD)

12/17/2023

€400

TITAN STRONG, S.L.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The company's CCTV covered public space and a neighbouring property, breaching data minimisation. The €500 fine was cut to €400 after voluntary payment.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

12/15/2023

€200

Private individual

Art. 58 (1) a), e) GDPR

Non-cooperation with Data Protection Authority

An individual did not give the Romanian DPA the information it requested during an investigation. Fine set at RON 993.84, stated by the authority as the equivalent of €200.

Poland

Polish National Personal Data Protection Office (UODO)

12/13/2023

€5,500

Company

Unknown

Non-cooperation with Data Protection Authority

The company did not cooperate adequately with the UODO during an investigation. Fine set in PLN; the € amount is approximate.

United Kingdom

Information Commissioner (ICO)

12/13/2023

€406,410

UK Ministry of Defense

Unknown

Failure to implement sufficient measures to ensure information security

The MoD's Afghan relocation team emailed evacuation-eligible Afghans with all addresses visible, exposing 265 people, which could have endangered lives if the Taliban saw it. The ICO cut the fine from £700,000 to £350,000 under its public-sector approach; converted at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

12/12/2023

€10,000

VACACIONES EDREAMS, S.L.

Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

eDreams did not properly answer a person's request for access to their personal data. The AEPD fined it €10,000.

Austria

Austrian Data Protection Authority (DSB)

12/12/2023

€5,900

Unknown

Art. 31 (1) GDPR, Art. 33 (1) GDPR, Art. 33 (3) a), d) GDPR

Failure to notify DPA of a data breach

The controller reported a data breach late and did not cooperate properly with Austria's DPA. It was fined €5,900.

France

French Data Protection Authority (CNIL)

12/12/2023

€5,000

Kourou municipality

Art. 31 GDPR, Art. 37 GDPR

Non-cooperation with Data Protection Authority

The French municipality of Kourou did not appoint a data protection officer and did not cooperate properly with the CNIL. It was fined €5,000.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

12/11/2023

€10,000,000

Uber Technologies Inc. Uber B.V.

Art. 12 (1), (2) GDPR, Art. 13 (1) f) GDPR, Art. 13 (2) a), b) GDPR

Information obligation non-compliance

Uber did not tell European drivers how long it kept their data or to which non-EU countries it was sent, hid the access-request form in its app and gave unclear answers to requests. The Dutch DPA fined it €10 million.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

12/11/2023

€3,000

Veranda Obor S.A.

Art. 32 (1) b) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

The shopping centre's website showed names and emails of many people who had entered its prize draw. The Romanian DPA found weak security. Fine set at RON 14,823.60, stated by the authority as the equivalent of €3,000.

Cyprus

Cypriot Data Protection Commissioner

12/07/2023

€1,500

Physician

Art. 5 (1) a) GDPR

Failure to comply with data processing principles

A doctor looked up a person's data in a healthcare system without treating them or having their consent. The Cypriot Commissioner fined the doctor €1,500.

Spain

Spanish Data Protection Authority (AEPD)

12/07/2023

€3,200

SOLAR PROGRESS, S.L.

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

The company posted a screenshot of a former employee's email in a WhatsApp group without removing their personal details. The €5,000 fine was cut to €3,200 after voluntary payment and admission of responsibility.

Italy

Italian Data Protection Authority (Garante)

12/07/2023

€2,000

Mushtaq Rubina Kebabish

Art. 5 GDPR, Art. 13 GDPR

Information obligation non-compliance

The kebab shop ran CCTV on its premises without properly informing people about the cameras. The Garante fined it €2,000.

Poland

Polish National Personal Data Protection Office (UODO)

12/07/2023

€2,700

Unknown

Art. 31 GDPR, Art. 58 (1) a), e) GDPR

Non-cooperation with Data Protection Authority

The controller ignored the UODO's requests for information during proceedings. Fine set in PLN; the € amount is approximate.

Italy

Italian Data Protection Authority (Garante)

12/07/2023

€40,000

Azienda socio sanitaria territoriale nord Milano, C.F.

Art. 5 (1) a), f) GDPR, Art. 9 GDPR, Art. 25 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

A health authority employee gave a patient's COVID test result to the patient's wife without authorisation. The Garante found breaches of confidentiality and security and fined the authority €40,000.

Italy

Italian Data Protection Authority (Garante)

12/07/2023

€1,000

Sirio S.p.A.

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The company passed an employee's personal data to a bank without a legal basis and without telling the employee. The Garante fined it €1,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

12/07/2023

€24,000

Hora Credit IFN SA

Art. 12 (3) GDPR, Art. 15 GDPR, Art. 32 GDPR, Art. 33 (1) GDPR

Failure to implement sufficient measures to ensure information security

The lender emailed another person's documents to a customer and kept doing so after being told, answered an access request late and reported the breach late. Fines total RON 119,296.80, stated by the authority as the equivalent of €24,000.

Iceland

Icelandic Data Protection Authority ('Persónuvernd')

12/06/2023

€19,987

City of Kópavogur

Art. 5 (1) GDPR, Art. 24 (1) GDPR, Art. 28 GDPR

Failure to comply with data processing principles

Kópavogur's use of Google Workspace for Education in schools lacked proper vetting of Google, an adequate processing agreement, limits on other uses of pupils' data and suitable retention. Fine of ISK 3,000,000, converted to € at the ECB rate on the decision date.

Iceland

Icelandic Data Protection Authority ('Persónuvernd')

12/06/2023

€18,654

City of Hafnarfjörður

Art. 5 (1) GDPR, Art. 24 (1) GDPR, Art. 28 GDPR

Failure to comply with data processing principles

Hafnarfjörður's schools used Google Workspace for Education without the town properly vetting Google, securing an adequate processing agreement or limiting reuse and retention of pupils' data. Fine of ISK 2,800,000, converted to € at the ECB rate on the decision date.

Iceland

Icelandic Data Protection Authority ('Persónuvernd')

12/06/2023

€16,656

Garðabær municipality

Art. 5 (1) GDPR, Art. 24 (1) GDPR, Art. 28 GDPR

Failure to comply with data processing principles

Garðabær used Google Workspace for Education in schools without proper processor checks, an adequate agreement with Google, limits on other uses of pupils' data or appropriate retention. Fine of ISK 2,500,000, converted to € at the ECB rate on the decision date.

Iceland

Icelandic Data Protection Authority ('Persónuvernd')

12/06/2023

€13,324

City of Reykjavik

Art. 5 (1) GDPR, Art. 24 (1) GDPR, Art. 28 GDPR

Failure to comply with data processing principles

Reykjavík used Google Workspace for Education in schools without properly vetting Google as processor, an adequate processing agreement or safeguards against other uses of pupils' data. Fine of ISK 2,000,000, converted to € at the ECB rate on the decision date.

Iceland

Icelandic Data Protection Authority ('Persónuvernd')

12/06/2023

€16,656

Reykjanesbær municipality

Art. 5 (1) GDPR, Art. 24 (1) GDPR, Art. 28 GDPR

Failure to comply with data processing principles

Reykjanesbær used Google Workspace for Education in schools without proper checks on Google as processor, an adequate processing agreement, safeguards against other uses of pupils' data or suitable retention. Fine of ISK 2,500,000, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

12/01/2023

€30,000

UNIPREX, S.A.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The media company published online a video of a violent incident without blurring the faces of those involved, breaching data minimisation. The €50,000 fine was cut to €30,000 after voluntary payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

11/30/2023

€600

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

An individual's CCTV filmed public areas, which went beyond what was needed, and there was no proper notice about the cameras. The AEPD imposed a €600 fine.

Italy

Italian Data Protection Authority (Garante)

11/30/2023

€60,000

Limit Call S.r.l.s.

Art. 5 (2) GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 15 GDPR, Art. 24 GDPR, Art. 130 Codice della privacy

Non-compliance with lawful basis for data processing

The telemarketer bought contact lists without checking whether people had consented to marketing or whether the data could be used commercially, and did not check numbers against the opt-out register. The Garante fined it €60,000.

Italy

Italian Data Protection Authority (Garante)

11/30/2023

€3,000

A R.L Spartan Gym

Art. 5 GDPR, Art. 13 GDPR, Art. 114 Codice della privacy

Failure to comply with data processing principles

The gym ran CCTV on its premises without the authorisation required for monitoring staff and did not properly inform people about the cameras. The Garante fined it €3,000.

Italy

Italian Data Protection Authority (Garante)

11/30/2023

€1,000

Techno Security s.r.l.

Art. 12 (3) GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The company did not answer a person's request for access to their personal data. The Garante fined it €1,000.

Sweden

Data Protection Authority of Sweden

11/28/2023

€26,240

Östersund Municipality's Department for Children and Education

Art. 35 (1) GDPR

Failure to implement sufficient measures to ensure information security

The Östersund children and education board introduced Google Workspace for Education in 24 schools in 2020 without first carrying out a data protection impact assessment. Fine of SEK 300,000, converted to € at the ECB rate on the decision date.

Norway

Norwegian Supervisory Authority (Datatilsynet)

11/27/2023

€1,711,743

Norwegian Labor and Welfare Administration

Art. 5 (1) f) GDPR, Art. 5 (2) GDPR, Art. 24 (1) GDPR, Art. 25 (1) GDPR, Art. 32 (1) d) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

Datatilsynet announced a planned fine on NAV for weak IT security, overly broad staff access to sensitive data and no systematic checks on staff use of systems over many years, finding 12 GDPR breaches. Notice of a NOK 20,000,000 fine, converted to € at the ECB rate on that date.

Spain

Spanish Data Protection Authority (AEPD)

11/27/2023

€50,000

SUMINISTRADOR IBÉRICO DE ENERGÍA, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The energy supplier signed a customer up to a contract without first getting their consent. The AEPD found no lawful basis and fined it €50,000.

Spain

Spanish Data Protection Authority (AEPD)

11/24/2023

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

An individual's CCTV cameras also covered a neighbour's property, which the AEPD found excessive under the data minimisation principle. It fined them €300.

Spain

Spanish Data Protection Authority (AEPD)

11/24/2023

€10,000

Pharmacy owner

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

A pharmacy owner threw many documents with personal and medical data into public waste bins that others could reach. The AEPD fined them €10,000.

Greece

Hellenic Data Protection Authority (HDPA)

11/23/2023

€10,000

Alpha Bank

Art. 12 (3) GDPR, Art. 15 (1), (3) GDPR

Non-compliance with subjects' rights protection safeguards

Alpha Bank did not answer a customer's request for access to their personal data in time. The Hellenic DPA fined it €10,000.

Cyprus

Cypriot Data Protection Commissioner

11/22/2023

€45,000

Open University of Cyprus

Art. 5 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Hackers stole data of students, graduates and others from the Open University of Cyprus and published it on the dark web. The Cypriot Commissioner found inadequate security and fined it €45,000.

Spain

Spanish Data Protection Authority (AEPD)

11/22/2023

€56,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Due to a system error, an Amazon sales partner signed a person up to a Vodafone contract without their consent. The AEPD found no lawful basis; the €70,000 fine was cut to €56,000 after voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

11/22/2023

€400

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

An individual's CCTV cameras also covered public space, breaching data minimisation. The €500 fine was cut to €400 after prompt payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

11/21/2023

€8,000

EASYJET AIRLINE COMPANY LIMITED

Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

easyJet did not properly answer a person's request for access to their personal data. The €10,000 fine was cut to €8,000 after voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

11/21/2023

€180

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

A private individual's CCTV cameras also covered a neighbouring property, breaching data minimisation. The €300 fine was cut to €180 after voluntary payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

11/20/2023

€200

Private individual

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

A private individual failed to answer the AEPD's requests for information and received a €200 fine.

Spain

Spanish Data Protection Authority (AEPD)

11/20/2023

€200

Private individual

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

An individual did not provide the information the AEPD requested and was fined €200.

Spain

Spanish Data Protection Authority (AEPD)

11/20/2023

€10,000

Private individual

Art. 6 GDPR

Non-compliance with lawful basis for data processing

An individual used a child's photo to create a social media profile, without any legal basis. The AEPD fined them €10,000.

Spain

Spanish Data Protection Authority (AEPD)

11/20/2023

€600

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

A private individual's CCTV covered public space, breaching data minimisation, and people were not properly informed about it. The AEPD fined them €600.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/20/2023

€1,500

Libra Internet Bank SA

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

The bank did not comply with an order issued by the Romanian DPA. Fine set at RON 7,454.25, stated by the authority as the equivalent of €1,500.

Spain

Spanish Data Protection Authority (AEPD)

11/17/2023

€4,000

LEADDESK, S.L

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The company did not provide the information the AEPD requested and was fined €4,000.

Spain

Spanish Data Protection Authority (AEPD)

11/17/2023

€72,000

Eurocollege Oxford English Institute S.L.

Art. 5 (1) c) GDPR, Art. 6 (1) GDPR, Art. 9 (2) GDPR

Failure to comply with data processing principles

Before enrolment, the affiliated flight school required a medical exam, a health declaration and a police clearance certificate, none of which was necessary or legally required. The AEPD found no legal basis and fined the company €72,000.

Italy

Italian Data Protection Authority (Garante)

11/16/2023

€50,000

Comune di Castel Goffredo

Art. 5 (1) a), e) GDPR, Art. 6 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 35 GDPR

Non-compliance with lawful basis for data processing

The municipality used audio-video recordings of a job interview without a legal basis, gave poor information, kept the recordings too long and did no impact assessment. The Garante fined it €50,000.

Italy

Italian Data Protection Authority (Garante)

11/16/2023

€20,000

Comune di Lonato del Garda

Art. 5 (1) a), b) GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The municipality used audio-video recordings of a job interview unlawfully, without a legal basis and beyond the original purpose. The Garante fined it €20,000.

Italy

Italian Data Protection Authority (Garante)

11/16/2023

€18,000

Cluster S.r.l.

Art. 5 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

At a medical training event, the organiser handed participants documents on a person and their late son, including health data, without proper anonymisation; some later appeared online. The Garante fined it €18,000.

Italy

Italian Data Protection Authority (Garante)

11/16/2023

€40,000

Amazon Italia Transport s.r.l.

Art. 12 GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

Amazon's Italian transport company did not adequately answer a person's request for access to their personal data. The Garante fined it €40,000.

Italy

Italian Data Protection Authority (Garante)

11/16/2023

€100,000

Autostrade per l'Italia spa

Art. 12 GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

Autostrade did not properly answer employees' requests for access to their personal data. The Garante fined it €100,000.

Poland

Polish National Personal Data Protection Office (UODO)

11/16/2023

€3,200

Unknown

Art. 58 (1) a), e) GDPR

Non-cooperation with Data Protection Authority

The controller did not provide the information the UODO requested during an investigation. Fine set in PLN; the € amount is approximate.

Spain

Spanish Data Protection Authority (AEPD)

11/16/2023

€20,000

QUALITY-PROVIDER S.A.

Art. 6 (1) GDPR, Art. 58 (1) GDPR

Non-compliance with lawful basis for data processing

The company processed a person's data without a valid legal basis and did not cooperate properly with the AEPD. It was fined €20,000.

Spain

Spanish Data Protection Authority (AEPD)

11/16/2023

€20,000

FORO ASTURIAS

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

Personal data held by the political party was passed to a media company without authorisation and then published in a newspaper. The AEPD found a breach of confidentiality and security and fined it €20,000.

Spain

Spanish Data Protection Authority (AEPD)

11/16/2023

€500

Private individual

Art. 13 GDPR

Information obligation non-compliance

The operator of a self-service laundry installed CCTV there without giving customers enough information about it. The AEPD fined them €500.

Spain

Spanish Data Protection Authority (AEPD)

11/16/2023

€10,000

Private individual

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

An individual filmed minors during a violent incident with no lawful ground for making the recording. The AEPD fined them €10,000.

Spain

Spanish Data Protection Authority (AEPD)

11/15/2023

€10,000

Private individual

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

An individual posted another person's name, photo and phone number on a website advertising massage services, without their consent. The AEPD fined them €10,000.

Spain

Spanish Data Protection Authority (AEPD)

11/13/2023

€200,000

Caixabank Payments & Consumer EFC, EP, S.A.U.

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The lender put a person on a credit-reference register over alleged debts that were still being disputed in court, without a sufficient legal basis. The AEPD fined it €200,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/13/2023

€110,000

Rompetrol Downstream SRL

Art. 32 (1) b), (2), (4) GDPR

Failure to implement sufficient measures to ensure information security

Staff repeatedly looked up and used customer data, including ID card numbers, names, addresses and places of birth, without authorisation. The Romanian DPA found weak security and access controls. Fine set at RON 546,073, stated by the authority as the equivalent of €110,000.

Spain

Spanish Data Protection Authority (AEPD)

11/13/2023

€1,000

TRACTAMENT D'AIGUES TEIA, S.L.

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

The company did not comply with an order the AEPD had issued earlier and was fined €1,000.

Greece

Hellenic Data Protection Authority (HDPA)

11/10/2023

€20,000

Piraeus Leasing S.M.S.A.

Art. 5 (1) GDPR, Art. 15 GDPR

Failure to comply with data processing principles

The leasing firm used an image that showed a person's car number plate and did not answer the person's request for access to their data. The Hellenic DPA fined it €20,000.

Spain

Spanish Data Protection Authority (AEPD)

11/07/2023

€1,000

Homeowners Association

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

A homeowners' association posted a payment-enforcement notice with an owner's personal data on a notice board, exposing it to others. The AEPD fined it €1,000.

Spain

Spanish Data Protection Authority (AEPD)

11/07/2023

€600

Store owner

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

A shop owner's CCTV cameras also covered a neighbouring property, which the AEPD found excessive under the data minimisation principle. It fined them €600.

Greece

Hellenic Data Protection Authority (HDPA)

11/07/2023

€5,000

Municipality

Art. 6 (1) GDPR, Art. 17 GDPR

Non-compliance with lawful basis for data processing

The municipality published a person's personal data on its website and did not act on their request to delete it. The Hellenic DPA fined it €5,000.

Sweden

Data Protection Authority of Sweden

11/07/2023

€42,847

Indecap AB

Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

The fund company mistakenly emailed many customers a spreadsheet with ID numbers, emails and fund choices of over 52,000 other customers. IMY found inadequate security. Fine of SEK 500,000, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

11/07/2023

€70,000

THE BEE LOGISTICS, S.L.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The courier delivered a parcel to someone other than the addressee, disclosing the addressee's data to them. The AEPD found a breach of confidentiality and security and fined it €70,000.

Spain

Spanish Data Protection Authority (AEPD)

11/06/2023

€400

Private individual

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

An individual did not comply with an order the AEPD had issued earlier and was fined €400.

Spain

Spanish Data Protection Authority (AEPD)

11/06/2023

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

A private individual's surveillance cameras recorded the street outside, not just their own property. The AEPD held this excessive under data minimisation and fined them €300.

Spain

Spanish Data Protection Authority (AEPD)

11/06/2023

€200,000

DIGI SPAIN TELECOM, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Digi handed a SIM card duplicate to a fraudster without checking identity or the customer's consent, giving the fraudster access to the customer's bank account. The AEPD found no lawful basis and fined it €200,000.

Spain

Spanish Data Protection Authority (AEPD)

11/06/2023

€240

Private individual

Art. 13 GDPR

Information obligation non-compliance

An individual installed CCTV cameras without properly informing the people being filmed. The AEPD fined them €240.

Spain

Spanish Data Protection Authority (AEPD)

11/03/2023

€2,000

SINDICATO LIBRE DE TRANSPORTES

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A union member shared another person's payslip, showing their ID and social security numbers, in a WhatsApp group without consent. The AEPD found a breach of confidentiality; the fine was reduced to €2,000 after voluntary payment and admission.

Spain

Spanish Data Protection Authority (AEPD)

11/03/2023

€600

Homeowners Association

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

A homeowners' association installed several CCTV cameras that also covered public space, which the AEPD found excessive under data minimisation. It fined it €600.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/03/2023

€3,000

OTP BANK ROMANIA SA

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The bank emailed a customer's personal data to another person and did not report the breach to the authority. Fine of RON 14,889.30 for weak security (stated as the equivalent of €3,000), plus a warning for the missed breach notification.

Spain

Spanish Data Protection Authority (AEPD)

11/03/2023

€600

Hotel

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The hotel's CCTV also covered public space and private properties, breaching data minimisation, and people were not properly informed about the cameras. The AEPD fined it €600.

Spain

Spanish Data Protection Authority (AEPD)

11/02/2023

€48,000

INSTITUT MARQUÉS OBSTETRICIA I GINECOLOGIA, S.L.P.

Art. 5 (1) f) GDPR, Art. 32 GDPR, Art. 34 GDPR

Failure to comply with data processing principles

Hackers accessed patient and staff data at the fertility clinic. The AEPD found inadequate security and that affected people were not properly informed. The €80,000 fine was cut to €48,000 after voluntary payment and admission of responsibility.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

11/02/2023

€30,000

Voorschoten municipality

Art. 5 (1) a) GDPR, Art. 6 (1) e) GDPR, Art. 14 (1) c), d) GDPR

Failure to comply with data processing principles

Voorschoten linked chipped waste bins and container passes to addresses, then kept household waste data far longer than needed to check limits, in some cases for five years, and did not inform residents properly. The Dutch DPA fined it €30,000.

Spain

Spanish Data Protection Authority (AEPD)

11/02/2023

€30,000

APOLLONIA TOPCO, S.L.

Art. 5 (1) c) GDPR, Art. 38 GDPR

Failure to comply with data processing principles

To process a refund, the company made a customer send a copy of their driving licence as ID, which the AEPD found excessive when less intrusive checks were possible; its DPO also failed to answer the customer properly. Fine: €30,000.

Spain

Spanish Data Protection Authority (AEPD)

10/31/2023

€300

Private individual

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

An individual installed a camera recording a shared area of a residential building without approval from the owners' meeting, and was ordered to remove it or get approval. The AEPD fined them €300.

Spain

Spanish Data Protection Authority (AEPD)

10/31/2023

€180

Private individual

Art. 13 GDPR

Information obligation non-compliance

An individual installed CCTV cameras without properly informing the people being filmed. The AEPD fined them €180.

Spain

Spanish Data Protection Authority (AEPD)

10/30/2023

€240

Private individual

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

An individual installed a camera on their house that captured public space, with no legal basis for filming it. The AEPD fined them €240.

Spain

Spanish Data Protection Authority (AEPD)

10/28/2023

€10,000

Private individual

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

An individual posted intimate images of another person on YouTube without their consent. The AEPD fined them €10,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/27/2023

€501

Homeowners Association

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The association ignored the Romanian DPA's order to answer its requests, and was also warned for posting owners' names on maintenance-fee lists without a legal basis. Fine of RON 2,487.25, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

10/26/2023

€7,000

Ophthalmologic institute

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

Responding to an online review, the eye clinic revealed a patient's personal data. The AEPD found a breach of confidentiality and fined it €7,000.

Spain

Spanish Data Protection Authority (AEPD)

10/26/2023

€5,000,000

Caixabank S.A.

Art. 5 (1) f) GDPR, Art. 25 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

A CaixaBank customer could see a document about a third party's transfer, with that person's name and bank details. The AEPD found weak security and a reactive rather than built-in approach to data protection, and fined the bank €5 million.

Italy

Italian Data Protection Authority (Garante)

10/26/2023

€1,000

Homeowner administrator

Art. 5 (1) a) GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

A building manager installed CCTV without the approval of the homeowners' association, so the recording lacked a legal basis. The Garante fined them €1,000.

Spain

Spanish Data Protection Authority (AEPD)

10/26/2023

€500

UPMOBILE SOLUTIONS, S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The company did not provide the information the AEPD requested and was fined €500.

Italy

Italian Data Protection Authority (Garante)

10/26/2023

€20,000

Region of Lombardy

Art.5 GDPR, Art. 6 (1) c), e) GDPR, Art. 9 GDPR, Art. 2-ter Codice della privacy, Art. 2-septies (8) Codice della privacy

Non-compliance with lawful basis for data processing

When selling company shares, the Region let a draft contract with employees' pay and job details become searchable online by their names, without a legal basis. The Garante fined it €20,000.

Spain

Spanish Data Protection Authority (AEPD)

10/25/2023

€6,100,000

ENDESA ENERGÍA, S.A.U.

Art. 5 (1) f) GDPR, Art. 32 GDPR, Art. 33 GDPR, Art. 34 GDPR, Art. 44 GDPR

Failure to comply with data processing principles

Login credentials for Endesa's platform were sold via Facebook ads, exposing IDs, contact and bank details of millions. The AEPD found weak security, late breach notices to it and to customers, and unlawful transfers abroad; fines total €6.1m (€2.5m, €1.5m, €0.8m, €0.8m, €0.5m).

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/25/2023

€1,000

SC Spark Car Sharing SRL

Art. 5 (1) a), b) GDPR, Art. 6 (1) GDPR, Art. 7 GDPR

Failure to comply with data processing principles

The car-sharing firm used a person's email for marketing without consent and, despite saying it would erase their data, kept sending them marketing. Fine set at RON 4,975.20, stated by the authority as the equivalent of €1,000, plus a warning.

Spain

Spanish Data Protection Authority (AEPD)

10/25/2023

€500

BILBAO AD INFINITUM, S.L.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The company's CCTV cameras also covered the public street, which the AEPD found excessive under the data minimisation principle. It fined it €500.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/24/2023

€3,000

Mensajero SRL

Art. 32 (1) b), d) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

A public link on the courier's website let anyone view and download files containing customer data. The Romanian DPA found weak security. Fine set at RON 14,925.60, stated by the authority as the equivalent of €3,000.

Spain

Spanish Data Protection Authority (AEPD)

10/23/2023

€50,000

Oney Servicios Financieros E.F.C.

Art. 5 (1) d) GDPR

Failure to comply with data processing principles

The lender reported a person to a credit-reference file over a debt that had been cancelled, as a court had confirmed. The AEPD found it had shared inaccurate data and fined it €50,000.

Spain

Spanish Data Protection Authority (AEPD)

10/23/2023

€600

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

A private individual's CCTV covered public space, breaching data minimisation, and people were not properly informed about the cameras. The AEPD fined them €600.

Spain

Spanish Data Protection Authority (AEPD)

10/20/2023

€800,000

Banco Bilbao Vizcaya Argentaria, S.A.

Art. 25 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A customer who lost her bag with her bank card asked BBVA to block all her products, but it failed to, and others accessed her accounts and moved money under false identities. The AEPD found inadequate security and design measures and fined it €800,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/20/2023

€1,000

Dante International SA

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The retailer, owner of fashiondays.ro, sent marketing texts to a person without consent or any other legal basis. Fine set at RON 4,974.90, stated by the authority as the equivalent of €1,000; it was also ordered to get prior consent for marketing.

Spain

Spanish Data Protection Authority (AEPD)

10/19/2023

€500

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

An individual's home cameras captured public space beyond what was necessary. The AEPD found a breach of the data minimisation principle and imposed a €500 fine.

Poland

Polish National Personal Data Protection Office (UODO)

10/18/2023

€24,000

Insurance company

Art. 33 (1) GDPR

Failure to notify DPA of a data breach

An insurer failed to report a data breach to the UODO in time. Fine set in PLN; the € amount is approximate.

Spain

Spanish Data Protection Authority (AEPD)

10/18/2023

€600

FESTINA LOTUS S.A.

Art. 17 GDPR

Non-compliance with subjects' rights protection safeguards

The company did not properly carry out a person's request to erase their personal data. The AEPD fined it €600.

Spain

Spanish Data Protection Authority (AEPD)

10/18/2023

€2,000

UNIQUE HOTEL APARTMENT S.L.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The aparthotel copied and kept guests' ID documents at check-in. The AEPD found copying the whole document was not needed for guest registration, breaching data minimisation, and fined it €2,000.

Sweden

Data Protection Authority of Sweden

10/17/2023

€30,356

H&M Hennes & Mauritz GBC AB

Art. 12 (3) GDPR, Art. 21 (3) GDPR

Non-compliance with subjects' rights protection safeguards

H&M kept sending marketing to six people who had objected to it, as it lacked adequate systems to handle objections to direct marketing. Fine of SEK 350,000, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

10/15/2023

€600

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

An individual's camera captured parts of a shared garage, breaching data minimisation, and people were not properly told about it. The AEPD fined them €600.

Italy

Italian Data Protection Authority (Garante)

10/12/2023

€40,000

Azienda socio sanitaria territoriale di Lodi CF

Art. 5 (1) a), b), c), f) GDPR, Art. 9 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

Staff of the Lodi health authority opened the medical file of a colleague who was also a patient, with no clinical reason or other legal basis. The Garante fined the authority €40,000.

Italy

Italian Data Protection Authority (Garante)

10/12/2023

€70,000

Scionti Selezioni Superiori S.r.l.

Art. 5 (1) a) GDPR, Art. 5 (2) GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 15 GDPR, Art. 21 GDPR, Art. 24 (1), (2) GDPR, Art. 25 GDPR, Art. 130 Codice della privacy

Failure to comply with data processing principles

The company made unsolicited marketing calls, some to people on the opt-out register or who had not consented, did not check the register and gave poor information on people's rights. The Garante fined it €70,000.

France

French Data Protection Authority (CNIL)

10/12/2023

€600,000

GROUPE CANAL +

Art. 7 (1) GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 15 GDPR, Art. 28 GDPR, Art. 32 GDPR, Art. 33 GDPR, Art. L. 34-5 CPCE

Non-compliance with subjects' rights protection safeguards

Canal+ could not prove valid consent for marketing emails, gave no proper retention periods in its privacy notice, let call-centre processors give prospects too little information, mishandled some rights requests and lacked processor contracts. The CNIL fined it €600,000.

Spain

Spanish Data Protection Authority (AEPD)

10/11/2023

€500

ALBEN AIRPORT FACILITIES S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The company did not give the AEPD the information it requested during an investigation and was fined €500.

Greece

Hellenic Data Protection Authority (HDPA)

10/11/2023

€1,000

Unknown

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The controller disclosed health data unlawfully, more than was necessary. The Hellenic DPA fined it €1,000.

Spain

Spanish Data Protection Authority (AEPD)

10/11/2023

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

An individual's CCTV cameras covered public space, among other areas. The AEPD found such wide surveillance breached data minimisation and fined them €300.

Spain

Spanish Data Protection Authority (AEPD)

10/11/2023

€5,300

Private individual

Art. 6 (1) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

A landlord installed a camera inside a flat where a room was let, without the tenant's consent and without informing them about the recording. The AEPD fined the landlord €5,300.

Spain

Spanish Data Protection Authority (AEPD)

10/10/2023

€1,500

NORDETIA CLINICS MÓSTOLES S.L.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The clinic sent an email without using blind copy, so every recipient could see the others' email addresses. The AEPD fined it €1,500.

Spain

Spanish Data Protection Authority (AEPD)

10/10/2023

€15,000

ILUNION SEGURIDAD, S.A.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The security firm sent work emails to staff without using blind copy, exposing employees' personal email addresses to all recipients. The AEPD fined it €15,000.

Spain

Spanish Data Protection Authority (AEPD)

10/09/2023

€500

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

An individual's CCTV covered public space and a neighbour's property. The AEPD found such wide surveillance breached data minimisation and fined them €500.

Spain

Spanish Data Protection Authority (AEPD)

10/09/2023

€4,000

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

An individual's camera captured parts of a shared garage, which the AEPD found excessive under the data minimisation principle. It fined them €4,000.

Poland

Polish National Personal Data Protection Office (UODO)

10/08/2023

€22,563

Link4 Towarzystwo Ubezpieczeń S. A.

Art. 33 (1) GDPR

Failure to notify DPA of a data breach

An email with a claim settlement went to the wrong person, and the insurer, rating the risk as low, did not report the breach to the UODO. Fine of PLN 103,752, converted to € at the ECB rate on the decision date.

Croatia

Croatian Data Protection Authority (AZOP)

10/05/2023

€5,470,000

Debt collection company

Art. 5 (2) GDPR, Art. 6 (1) GDPR, Art. 12 (1) GDPR, Art. 13 (1) GDPR, Art. 32 (1) b) GDPR

Non-compliance with lawful basis for data processing

An anonymous complaint came with a USB stick holding data on 181,641 people. AZOP found the debt collector had weak leak detection, recorded debtors' health remarks and third parties' data without basis, recorded calls without a prior balancing test and was not transparent.

Spain

Spanish Data Protection Authority (AEPD)

10/05/2023

€500

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

A private individual's CCTV cameras also covered public space, which the AEPD found excessive under the data minimisation principle. It fined them €500.

Sweden

Data Protection Authority of Sweden

10/03/2023

€68,743

Stockholm School Board

Art. 5 (1) a), c) GDPR, Art. 6 (1) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

A school had about 50 cameras recording hallways, stairs, toilet entrances and lockers 24/7 to prevent arson. IMY said fire prevention can justify CCTV, but this coverage went too far. Fine of SEK 800,000, converted to € at the ECB rate on the decision date.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/02/2023

€1,000

Cez Vânzare S.A.

Art. 32 (1) b) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

The energy supplier mistakenly emailed customers' personal data to the wrong recipients. The Romanian DPA found weak security measures. Fine set at RON 4,969.70, stated by the authority as the equivalent of €1,000.

Italy

Italian Data Protection Authority (Garante)

09/28/2023

€5,000

Ministero dell'Ambiente e della Sicurezza Energetica

Art. 5 (1) a), c) GDPR, Art. 6 (1) c), e) GDPR, Art. 9 GDPR, Art. 2-ter Codice della privacy, Art. 2-sexies Codice della privacy, Art. 2-septies (8) Codice della privacy

Failure to comply with data processing principles

The Ministry put a document on its website containing employees' data, including health data, without a valid legal basis; it stayed online for 16 days. The Garante fined it €5,000.

Italy

Italian Data Protection Authority (Garante)

09/28/2023

€50,000

Azienda USL Toscana Centro

Art. 5 (1) a), e), f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

Medical records with sensitive patient data were left in a vacant former building of the health authority that the public could enter. The Garante fined it €50,000.

Italy

Italian Data Protection Authority (Garante)

09/28/2023

€60,000

Salvator Mundi International Hospital s.r.l

Art. 5 (1) a), b) GDPR, Art. 9 GDPR

Failure to comply with data processing principles

The hospital still required a Covid-19 Green Pass for access to its services after the pandemic emergency had ended, when there was no longer a legal basis for checking it. The Garante fined it €60,000.

Italy

Italian Data Protection Authority (Garante)

09/28/2023

€3,000

Palombaro s.r.l.

Art. 5 GDPR, Art. 13 GDPR

Information obligation non-compliance

The company installed CCTV on its premises without properly informing people about the recording. The Garante fined it €3,000.

Italy

Italian Data Protection Authority (Garante)

09/28/2023

€5,000

Physician

Art. 5 (1) a), c), f) GDPR, Art. 9 GDPR

Failure to comply with data processing principles

A doctor disclosed patients' data unlawfully, including health information. The Garante fined the doctor €5,000.

Italy

Italian Data Protection Authority (Garante)

09/28/2023

€30,000

Asl Napoli 3 Sud

Art. 5 (1) f) GDPR, Art. 25 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A ransomware attack locked the health authority's systems, affecting data, including health data, of 842,000 patients and staff. The Garante found its security measures inadequate and fined it €30,000.

Italy

Italian Data Protection Authority (Garante)

09/28/2023

€10,000,000

Axpo Italia Spa

Art. 5 (1) a), d) GDPR, Art. 5 (2) GDPR, Art. 24 (2) GDPR

Failure to comply with data processing principles

Axpo's network of some 280 sales agents signed people up for electricity and gas contracts they never asked for, often with wrong or outdated data, and the company did not check the data was accurate. The Garante fined it €10 million.

Spain

Spanish Data Protection Authority (AEPD)

09/27/2023

€420

CHINA CENTER LLEIDA

Art. 13 GDPR

Information obligation non-compliance

The business did not give enough information about the CCTV on its premises. The €700 fine was cut to €420 after prompt payment and admission of responsibility.

Czech Republic

Czech Data Protection Auhtority (UOOU)

09/26/2023

€1,065

Self Employed Person

Art. 5 (1) a), Art. 13 (1) c), (2) b), d) GDPR

Non-compliance with subjects' rights protection safeguards

A self-employed person's website set cookies before consent, with excessive lifetimes and possible transfers outside the EEA, and was not fixed after a warning. Fine of CZK 26,000, converted to € at the ECB rate on the decision date.

Austria

Austrian Data Protection Authority (DSB)

09/26/2023

€10,000

Physician

Art. 5 (1) a), b), c) GDPR, Art. 9 GDPR

Failure to comply with data processing principles

Responding to an online review of the practice, a doctor revealed a patient's health information. Austria's DPA fined the doctor €10,000.

Croatia

Croatian Data Protection Authority (AZOP)

09/26/2023

€15,000

Hotel

Art. 6 (1) GDPR, Art. 13 (1), (2) GDPR, Art. 32 (1) a), d) GDPR, Art. 32 (4) GDPR, Art. 38 (6) GDPR

Non-compliance with lawful basis for data processing

The hotel demanded card CVC codes and ID copies for email bookings without a legal basis, gave unclear information, lacked security such as encryption, and made its manager the DPO despite a conflict of interest. Croatia's AZOP fined it €15,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

09/26/2023

€25,000

RESTART ENERGY ONE S.A.

Art. 32 (1) b), d) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

A file with names, addresses, phone numbers, emails and contract details of at least 750 customers sat publicly on the supplier's website, findable via search engines, for about 2.5 years. Fine set at RON 124,150 (= €25,000 per the authority); a further RON 40,000 under national e-privacy law.

Spain

Spanish Data Protection Authority (AEPD)

09/26/2023

€70,000

DIGI SPAIN TELECOM, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Digi gave a SIM card duplicate to a fraudster without checking identity or the customer's consent, letting the fraudster into the customer's bank account. The AEPD found no lawful basis and fined it €70,000.

Spain

Spanish Data Protection Authority (AEPD)

09/26/2023

€30,000

EUROPA PRESS DE CATALUNYA, S.A.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

Europa Press published on its website audio of a gang-rape victim testifying in court. The AEPD held the recording added little to the reporting while seriously harming her privacy, breaching data minimisation, and fined it €30,000.

Greece

Hellenic Data Protection Authority (HDPA)

09/25/2023

€50,000

Athens Urban Transport Organization

Art. 5 (1) e) GDPR, Art. 25 (1) GDPR, Art. 35 (1) GDPR

Failure to comply with data processing principles

The Hellenic DPA found that the Athens transport operator failed to build data protection into its systems by design and default, did not carry out an impact assessment and set no proper retention periods. It fined it €50,000.

Spain

Spanish Data Protection Authority (AEPD)

09/25/2023

€17,000

FEDERACIÓN DE BALONMANO DE CASTILLA LA MANCHA

Art. 9 GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The handball federation made athletes upload a COVID vaccination certificate, recovery certificate or negative test to its website before matches, without a valid legal basis for this health data and without proper information. The AEPD fined it €17,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

09/25/2023

€2,013

UAT Comuna Albeni

Art. 58 (1) a), e) GDPR

Non-cooperation with Data Protection Authority

The municipality ignored the Romanian DPA's requests and did not carry out a remediation plan it had been ordered to follow over CCTV used to monitor town-hall staff. It was fined RON 10,000 (converted to € at the ECB rate on the decision date) and warned.

Spain

Spanish Data Protection Authority (AEPD)

09/25/2023

€600

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

A private individual's CCTV covered public space and a neighbour's property, breaching data minimisation, and people were not properly informed about the recording. The AEPD fined them €600.

Spain

Spanish Data Protection Authority (AEPD)

09/23/2023

€12,000

CHATWITH.IO WORLDWIDE, S.L.

Art. 5 (1) a) GDPR, Art. 13 GDPR, Art. 22 (2) LSSI

Failure to comply with data processing principles

The website's privacy notice lacked detail on purposes, and its cookie banner offered only 'accept' or 'settings', making refusal take many clicks. The AEPD fined it €5,000 each for unfair processing and missing information, plus €2,000 under Spain's e-commerce law.

Luxembourg

National Commission for Data Protection (CNPD)

09/21/2023

€2,500

Unknown

Art. 5 (1) b), c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The employer tracked its service vehicles and machinery by GPS without properly informing staff; the system also ran outside working hours with no off switch, allowing excessive monitoring. Luxembourg's CNPD fined it €2,500.

Spain

Spanish Data Protection Authority (AEPD)

09/21/2023

€4,000

Private individual

Art. 6 GDPR

Non-compliance with lawful basis for data processing

A landlord put a camera in a kitchen shared with a lodger without the lodger's consent or another legal basis. After the lodger complained, the AEPD fined the landlord €4,000.

Spain

Spanish Data Protection Authority (AEPD)

09/21/2023

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

An individual's surveillance cameras covered neighbours' properties as well as their own, which the AEPD found went beyond what was necessary. It imposed a €300 fine.

Spain

Spanish Data Protection Authority (AEPD)

09/19/2023

€600

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

A private individual's cameras also captured neighbouring properties, which the AEPD found excessive under the data minimisation principle. It imposed a €600 fine.

Spain

Spanish Data Protection Authority (AEPD)

09/19/2023

€1,500

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

A private individual's CCTV covered public space and a neighbour's property, breaching data minimisation, and people were not properly informed about the cameras. The AEPD fined them €1,500.

France

French Data Protection Authority (CNIL)

09/18/2023

€200,000

SAF LOGISTICS

Art. 5 (1) c) GDPR, Art. 9 GDPR, Art. 10 GDPR, Art. 31 GDPR

Failure to comply with data processing principles

Through a form, the logistics firm gathered extensive data on staff family members and asked for blood type, ethnicity and political affiliation; it also kept criminal record extracts it no longer needed and gave the CNIL an incomplete translation of the form. Fine: €200,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

09/18/2023

€1,000

NN Asigurări de Viață S.A.

Art. 21 (3) GDPR

Non-compliance with subjects' rights protection safeguards

The insurer kept sending marketing messages to a person who had objected to receiving them. Fine set at RON 4,946.50, stated by the authority as the equivalent of €1,000.

Italy

Italian Data Protection Authority (Garante)

09/14/2023

€5,000

Nimbus s.r.l.

Art. 5 (1) a) GDPR, Art. 9 GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The company brought in a biometric attendance system at work without properly informing employees, and without a valid legal basis for using their biometric data. The Garante fined it €5,000.

Italy

Italian Data Protection Authority (Garante)

09/14/2023

€42,000

Intesa Sanpaolo S.p.A.

Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The bank did not answer a customer's request for access to their personal data in time. The Garante fined it €42,000.

Italy

Italian Data Protection Authority (Garante)

09/14/2023

€10,000

San Severo municipality

Art. 5 (1) a) GDPR, Art. 6 (1) c), e) GDPR, Art. 2-ter Codice della privacy

Non-compliance with lawful basis for data processing

The municipality published a document containing employees' personal data on its website without a valid legal basis. The Garante fined it €10,000.

Italy

Italian Data Protection Authority (Garante)

09/14/2023

€10,000

Azienda Sanitaria dell'Alto Adige - Suedtiroler Sanitaetsbetrieb

Art. 12 (3) GDPR

Non-compliance with subjects' rights protection safeguards

The South Tyrol health authority did not properly respond to a person's request for information on whether its processing of their data was lawful and accurate. The Garante fined it €10,000.

Italy

Italian Data Protection Authority (Garante)

09/14/2023

€20,000

Shardana Working Soc. Coop. a r.l.

Art. 12 GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The cooperative did not properly answer staff requests to see their data, including how mileage allowances and pay were calculated and what the GPS on their work phones collected. The Garante fined it €20,000.

Italy

Italian Data Protection Authority (Garante)

09/14/2023

€90,000

GFB One s.r.l.

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 13 GDPR, Art. 157 Codice della privacy

Non-compliance with lawful basis for data processing

Two SIM cards were activated in a person's name at a Vodafone shop run by the company, using a barely legible ID photocopy. The Garante found it neither asked for the original ID nor checked the data, and could not explain how it got the copy.

Croatia

Croatian Data Protection Authority (AZOP)

09/14/2023

€30,000

Betting company

Art. 6 (1) GDPR, Art. 7 GDPR, Art. 13 (1), (2) GDPR

Non-compliance with lawful basis for data processing

The betting company placed cookies without valid consent, offered only an all-or-nothing choice instead of consent per cookie type, and gave visitors unclear information on legal basis, purpose and retention. AZOP fined it €30,000.

Croatia

Croatian Data Protection Authority (AZOP)

09/14/2023

€20,000

Betting company

Art. 6 (1) GDPR, Art. 7 GDPR, Art. 13 (1), (2) GDPR

Non-compliance with lawful basis for data processing

The betting company set cookies on visitors without a valid legal basis, did not let them give or withdraw consent per cookie type, and did not explain the cookies' legal basis, purpose or retention. AZOP fined it €20,000.

Croatia

Croatian Data Protection Authority (AZOP)

09/13/2023

€25,000

Zagreb Holding d.o.o.

Art. 13 (1) c) GDPR, Art. 13 (2) a), e) GDPR, Art. 25 (2) GDPR

Information obligation non-compliance

Zagreb Holding asked some users for ID card copies before emailing invoices, based on how their email address looked, with no uniform identification process, and did not explain the legal basis for collecting the IDs. AZOP fined it €25,000.

Finland

Deputy Data Protection Ombudsman

09/11/2023

€23,000

Suomen Yritysrekisteri

Art. 12 (1), (2), (6) GDPR, Art. 15 (3) GDPR

Non-compliance with subjects' rights protection safeguards

The company did not properly meet people's requests for access to their personal data. The Finnish DPA fined it €23,000, and an administrative court rejected the company's appeal.

Spain

Spanish Data Protection Authority (AEPD)

09/07/2023

€70,000

SUMINISTRADOR IBÉRICO DE ENERGÍA, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The energy supplier switched a customer's electricity and gas contracts over to itself without first getting the customer's consent. The AEPD fined it €70,000.

Iceland

Icelandic Data Protection Authority ('Persónuvernd')

09/06/2023

€10,424

University of Iceland

Art. 5 (1) a) GDPR, Art. 12 GDPR, Art. 13 GDPR

Information obligation non-compliance

The University of Iceland did not properly inform people about CCTV cameras on its buildings or about the purpose and scope of the recording. Fine of ISK 1,500,000, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

09/05/2023

€80,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Vodafone gave a SIM duplicate to a fraudster without verifying identity or the customer's consent, allowing access to the customer's bank account. The €100,000 fine was cut to €80,000 after voluntary payment.

Finland

Deputy Data Protection Ombudsman

09/04/2023

€1,600

Company

Art. 12 (3) GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

A psychotherapy provider did not explain to a client why it would not hand over records of their sessions when the client asked for access to their data. The Finnish DPA fined it €1,600.

Ireland

Data Protection Authority of Ireland

09/01/2023

€345,000,000

TikTok Limited

Art. 5 (1) c), 5 (1) f) GDPR, Art. 12 (1) GDPR, Art. 13 (1) e) GDPR, Art. 24 (1) GDPR, Art. 25 (1), (2) GDPR

Failure to comply with data processing principles

TikTok set child users' profiles to public by default, its 'Family Pairing' feature let unverified adults link to child accounts, it gave children unclear information and used design nudges toward less private options. The DPC fined it €345m and ordered fixes within 3 months.

Spain

Spanish Data Protection Authority (AEPD)

09/01/2023

€300

Private individual

Art. 13 GDPR

Information obligation non-compliance

A private individual's CCTV cameras also covered public space, and people were not properly informed about them. The AEPD fined them €300.

Czech Republic

Czech Data Protection Auhtority (UOOU)

08/31/2023

€1,662

Legal Person

Art. 12 (3) GDPR

Non-compliance with subjects' rights protection safeguards

The company ignored a person's request to erase their data from its customer database and then texted them marketing again. Fine of CZK 40,000, converted to € at the ECB rate on the decision date.

Italy

Italian Data Protection Authority (Garante)

08/31/2023

€25,000

Robin Srl

Art. 5 (1) a) GDPR, Art. 137 (3) Codice della privacy, Art. 139 Codice della privacy, Art. 6 Regole deontologiche, Art. 7 Regole deontologiche

Failure to comply with data processing principles

In reporting on a violent incident, the news outlet published images of minors that were not blurred enough to hide their identities. The Garante fined it €25,000.

Italy

Italian Data Protection Authority (Garante)

08/31/2023

€10,000

Mednow Medical Center di Giugni Marco

Art. 5 (1) d), f) GDPR, Art. 9 GDPR, Art. 12 GDPR, Art. 15 GDPR, Art. 16 GDPR, Art. 17 GDPR, Art. 18 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The medical centre sent a patient's test results to the wrong person and dealt with the patient's data rights requests only after the Garante intervened. It was fined €10,000.

Italy

Italian Data Protection Authority (Garante)

08/31/2023

€20,000

Bar association

Art. 5 GDPR, Art. 2-octies Codice della privacy

Failure to comply with data processing principles

The bar association's website let anyone view and download non-anonymised documents from a court case about two people, also findable via Google, and it did not remove them despite repeated requests. The Garante fined it €20,000.

Italy

Italian Data Protection Authority (Garante)

08/31/2023

€10,000

RCS Mediagroup Spa

Art. 5 (1) a), c) GDPR, Art. 2-quater (4) Codice della privacy, Art. 137 Codice della privacy, Art. 139 Codice della privacy

Failure to comply with data processing principles

An online newspaper ran a photo of a late actress's will that showed the name of a witness, who was then approached by journalists and acquaintances. The Garante found no legal basis and that the data was not relevant to the story.

Poland

Polish National Personal Data Protection Office (UODO)

08/30/2023

€13,000

Unknown

Art. 58 (1) a), e) GDPR

Non-cooperation with Data Protection Authority

The controller did not provide the information the UODO requested during an investigation. Fine set in PLN; the € amount is approximate.

Spain

Spanish Data Protection Authority (AEPD)

08/30/2023

€140,000

GENERAL LOGISTICS SYSTEMS SPAIN, S.A.

Art. 6 GDPR

Non-compliance with lawful basis for data processing

GLS changed delivery terms without customers' consent, redirecting parcels meant for home delivery to a courier office, which the AEPD found had no legal basis. It fined the company €140,000 after two complaints.

Spain

Spanish Data Protection Authority (AEPD)

08/30/2023

€300

Private individual

Art. 6 (1) GDPR

Information obligation non-compliance

A resident put up a surveillance camera in a block of flats without prior approval from the owners' association, so the filming had no legal basis. The AEPD fined them €300.

Spain

Spanish Data Protection Authority (AEPD)

08/30/2023

€180

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

A private individual's CCTV cameras also covered public space, breaching data minimisation. The €300 fine was cut to €180 after voluntary payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

08/30/2023

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

An individual's surveillance cameras captured a neighbouring property. The AEPD found the recording excessive under the data minimisation principle and imposed a €300 fine.

Spain

Spanish Data Protection Authority (AEPD)

08/30/2023

€1,500

Private individual

Art. 6 (1) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

An individual installed CCTV covering common areas of a residential complex without the owners' association's approval and did not inform people about the cameras. The AEPD fined them €1,500.

Spain

Spanish Data Protection Authority (AEPD)

08/29/2023

€1,500

ALBEN AIRPORT FACILITIES S.L.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The company emailed course certificates to all participants at once, revealing every participant's name and ID card number to the others. The €2,500 fine was cut to €1,500 after voluntary payment and admission of responsibility.

Sweden

Data Protection Authority of Sweden

08/28/2023

€2,941,176

Trygg-Hansa

Art. 5 (1) f) GDPR, Art. 32 (1) GDPR

Failure to comply with data processing principles

By editing a link in an email, a customer could open other customers' documents with no login. For over two years, sensitive data of about 650,000 customers, incl. health and financial data, was exposed. Fine of SEK 35,000,000, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

08/28/2023

€4,800

WALL BOX CHARGERS S.L.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The company mistakenly copied a person into emails to other customers, giving them access to the data of four customers. The €8,000 fine was cut to €4,800 after voluntary payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

08/28/2023

€500

MULTIGAS ASESORES S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The company did not provide the information the AEPD requested during an investigation and was fined €500.

Spain

Spanish Data Protection Authority (AEPD)

08/28/2023

€10,000

Private individual

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

A man posted a video on Facebook of another person who was clearly drunk, without their consent or any other legal basis. The AEPD fined him €10,000.

Spain

Spanish Data Protection Authority (AEPD)

08/25/2023

€1,500

Homeowners Association

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The homeowners' association put a payment-enforcement notice naming an owner on a public notice board in a shared area, exposing their data to others. The AEPD fined it €1,500.

Spain

Spanish Data Protection Authority (AEPD)

08/23/2023

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

A private individual's CCTV cameras also covered public space, which the AEPD found excessive under the data minimisation principle.

Spain

Spanish Data Protection Authority (AEPD)

08/23/2023

€300

Private individual

Art. 13 GDPR

Information obligation non-compliance

An individual's CCTV at their home lacked the required information for people being filmed, such as who runs it and how to exercise their rights. The AEPD fined them €300.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

08/21/2023

€70,000

Uipath SRL

Art. 25 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A flaw let anyone with a certain URL see data of about 600,000 users of UiPath's academy platform, such as names, emails and job details. The Romanian DPA found weak security. Fine set at RON 346,598, stated by the authority as the equivalent of €70,000.

Spain

Spanish Data Protection Authority (AEPD)

08/18/2023

€20,000

JOLY DIGITAL, S.L.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The digital media company republished an image that a person had posted on their private Instagram account, without a legal basis. The AEPD fined it €20,000.

Spain

Spanish Data Protection Authority (AEPD)

08/16/2023

€5,000

Private individual

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

A homeowner's CCTV in a residential complex also filmed parts of the shared swimming pool, with no legal basis for recording those areas. The AEPD fined them €5,000.

Spain

Spanish Data Protection Authority (AEPD)

08/16/2023

€300

Private individual

Art. 13 GDPR

Information obligation non-compliance

A private individual installed CCTV in a shared garage without properly informing the other users about it. The AEPD fined them €300.

Spain

Spanish Data Protection Authority (AEPD)

08/16/2023

€600

MÁRMOLES Y GRANITOS MEJIAS, S. L.

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The company's CCTV cameras also covered public space, which the AEPD found excessive, and it did not properly inform people about the cameras. It was fined €600.

Spain

Spanish Data Protection Authority (AEPD)

08/11/2023

€600

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

A private individual's CCTV covered public space, breaching data minimisation, and people were not properly informed about the cameras. The AEPD fined them €600.

Spain

Spanish Data Protection Authority (AEPD)

08/11/2023

€500

RING RING CLIN S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The clinic did not provide the information the AEPD requested during an investigation and was fined €500.

Spain

Spanish Data Protection Authority (AEPD)

08/11/2023

€6,000

ADENET SYSTEMS, S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The company did not give the AEPD the information it requested within the deadline set, and was fined €6,000.

Spain

Spanish Data Protection Authority (AEPD)

08/08/2023

€6,000

ODRIA COSTAS INTERNACIONAL, S.L.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The company put a photo of a person's home on its website that also showed their young daughters, without the parents' consent. The AEPD found this excessive; the €10,000 fine was cut to €6,000 after voluntary payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

08/08/2023

€6,000

ELECTRAWORKS - CEUTA, S.A.

Art. 13 GDPR

Information obligation non-compliance

The company did not give enough information about how long it keeps personal data. The €10,000 fine was cut to €6,000 after voluntary payment and admission of responsibility.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

08/03/2023

€2,000

Med Life SA

Art. 12 (4) GDPR, Art. 15 (3) GDPR

Non-compliance with subjects' rights protection safeguards

The hospital operator refused to give a person CCTV recordings of them at a hospital reception, which they had requested. Fine set at RON 9,839.60, stated by the authority as the equivalent of €2,000.

Czech Republic

Czech Data Protection Auhtority (UOOU)

08/02/2023

€185,674

Multiple website operators

Unknown

Unknown

The Czech DPA reported fines on various website operators for unlawful cookie practices from January to July 2023, e.g. no legal basis, poor information or design flaws; it did not publish individual cases. Total of CZK 4,443,000, converted to € at the ECB rate on the press release date.

Spain

Spanish Data Protection Authority (AEPD)

08/02/2023

€10,000

GYMOOGIMNASIOS S.L.

Art. 5 (1) c) GDPR, Art. 7 GDPR

Failure to comply with data processing principles

The gym's booking system required users to consent to the processing of health-related data before they could book or use the facility. The AEPD found this excessive and fined it €10,000.

Czech Republic

Czech Data Protection Auhtority (UOOU)

08/01/2023

€3,716

Legal Person

Art. 6 (1) GDPR, Art. 13 (1) f) GDPR, Art. 44 GDPR

Non-compliance with lawful basis for data processing

An inspection after a complaint found the company's website cookies collected data for third parties and sent it to the US without a legal basis or proper information. Fine of CZK 89,000, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

08/01/2023

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

A private individual's CCTV cameras recorded common areas of a residential building and public space, which the AEPD found excessive under the data minimisation principle.

Spain

Spanish Data Protection Authority (AEPD)

08/01/2023

€56,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Impostors posing as a customer got Vodafone to change the customer's phone number to buy a phone; the contract was sent to the new number, exposing the customer's data. The €70,000 fine was cut to €56,000 after voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

08/01/2023

€56,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Vodafone gave a SIM duplicate to an impostor without verifying identity or the customer's consent, which let the impostor access the customer's bank account. The €70,000 fine was cut to €56,000 after voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

08/01/2023

€20,000

QUALITY-PROVIDER S.A.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The company did not provide the information the AEPD requested during an investigation and was fined €20,000.

Spain

Spanish Data Protection Authority (AEPD)

07/31/2023

€70,000

Telefónica Móviles España, SAU

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Telefónica issued a duplicate SIM card to a fraudster without verifying identity or the customer's consent, allowing the fraudster into the customer's bank account. The AEPD found no lawful basis and fined it €70,000.

Spain

Spanish Data Protection Authority (AEPD)

07/28/2023

€2,500,000

Open Bank, S.A.

Art. 25 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Under anti-money-laundering checks, the bank told a customer to email proof of the origin of funds, offering no secure channel for such sensitive documents. The AEPD found failures in data protection by design and security, with fines of €1.5m and €1m.

Spain

Spanish Data Protection Authority (AEPD)

07/27/2023

€1,200

FONTANORTE, S.L.

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The company threw documents containing personal data into publicly accessible waste containers. The €2,000 fine was cut to €1,200 after voluntary payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

07/27/2023

€5,000

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

An individual who was both employer and landlord of the complainant used bank details from the employment contract to collect rent, without consent. The AEPD found this went beyond the purpose of the data and fined them €5,000.

Spain

Spanish Data Protection Authority (AEPD)

07/27/2023

€5,000

Private individual

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

An individual repeatedly posted other people's personal data on a public Telegram channel without any legal basis. The AEPD fined them €5,000.

Spain

Spanish Data Protection Authority (AEPD)

07/26/2023

€600

Private individual

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

An individual posted online reviews using another person's photo and name without consent. The €1,000 fine was cut to €600 after voluntary payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

07/26/2023

€1,200

SERVICIOS E INTERVENCIONES EN EDIFICACION DEL MEDITERRÁNEO, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The company published a photo of a person without their permission or another legal basis. The €2,000 fine was cut to €1,200 after voluntary payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

07/25/2023

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

A private individual's cameras captured part of a neighbour's property, which the AEPD found went beyond what was necessary, breaching data minimisation.

Spain

Spanish Data Protection Authority (AEPD)

07/24/2023

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

An individual's home cameras also captured public space, going beyond what was necessary. The AEPD found a breach of the data minimisation principle and fined them €300.

Spain

Spanish Data Protection Authority (AEPD)

07/21/2023

€720

MADRID TOURISTIC CAPITAL, S.L.

Art. 13 GDPR

Information obligation non-compliance

The company did not properly inform people about the CCTV cameras at its premises. The AEPD fined it €720.

Spain

Spanish Data Protection Authority (AEPD)

07/20/2023

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

An individual's video cameras filmed part of a neighbour's property as well as their own. The AEPD held this went beyond what was necessary, breaching data minimisation, and fined them €300.

Spain

Spanish Data Protection Authority (AEPD)

07/20/2023

€1,000

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

A private individual's CCTV covered public space, breaching data minimisation, and people were not properly informed about the cameras. The AEPD fined them €1,000.

Italy

Italian Data Protection Authority (Garante)

07/18/2023

€45,000

Municipality of Modica

Art. 5 (1) a), c), e) GDPR, Art. 5 (2) GDPR, Art. 12 (1) GDPR, Art. 13 GDPR, Art. 25 GDPR, Art. 28 GDPR, Art. 37 (1), (7) GDPR

Failure to comply with data processing principles

Modica used CCTV at waste sites without informing citizens properly, did not regulate its contractors running the cameras, kept footage too long and had no data protection officer. The Garante fined the municipality €45,000.

Italy

Italian Data Protection Authority (Garante)

07/18/2023

€100,000

Tiscali Italia SpA

Art. 5 (1) a), b), c), e) GDPR, Art. 5 (2) GDPR, Art. 12 (1) GDPR, Art. 13 (1) a) GDPR, Art. 24 GDPR, Art. 130 Codice della privacy

Failure to comply with data processing principles

Tiscali sent marketing messages to over 160,000 customers in four months without consent or any other legal basis, and its privacy notice omitted key details such as how long marketing data is kept. The Garante fined it €100,000.

Italy

Italian Data Protection Authority (Garante)

07/18/2023

€40,000

Compara Facile S.r.l.

Art. 5 (1) a) GDPR, Art. 5 (2) GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 15 GDPR, Art. 17 GDPR, Art. 21 (2) GDPR, Art. 24 (1), (2) GDPR, Art. 25 (1) GDPR, Art. 130 Codice della privacy

Failure to comply with data processing principles

The company made unsolicited marketing calls, some to people on opt-out registers, without consent or after they had asked for erasure. It lacked measures to ensure lawful processing and gave poor information. The Garante fined it €40,000.

Italy

Italian Data Protection Authority (Garante)

07/18/2023

€75,000

Università Telematica E-Campus

Art. 5 (1) a), d) GDPR, Art. 5 (2) GDPR, Art. 6 (1) a) GDPR, Art. 7 (1) GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 17 GDPR, Art. 21 GDPR, Art. 24 GDPR, Art. 130 Codice della privacy

Failure to comply with data processing principles

The online university sent marketing messages and made sales calls without consent, including to people who had objected, and never answered their complaints. Poor cooperation with the Garante raised the fine to €75,000.

Poland

Polish National Personal Data Protection Office (UODO)

07/18/2023

€3,400

Company

Art. 5 (1) f) GDPR, Art. 5 (2) GDPR, Art. 24 (1) GDPR, Art. 25 (1) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

A senior employee's company car was broken into and an unencrypted laptop holding data on three people was stolen. The UODO found inadequate security measures. Fine set in PLN; the € amount is approximate.

Italy

Italian Data Protection Authority (Garante)

07/18/2023

€12,000

Azienda Socio Sanitaria Territoriale Ovest Milanese

Art. 5 (1) f) GDPR, Art. 9 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The health authority suffered several breaches: one patient's records went to another patient, an email on Covid-19 to 198 multiple sclerosis patients showed all addresses, and a disability-assessment invitation went to the wrong person.

Italy

Italian Data Protection Authority (Garante)

07/18/2023

€400

Private individual

Art. 5 (1) a) GDPR, Art. 6 GDPR

Failure to comply with data processing principles

A private individual operated CCTV cameras on their property unlawfully, without a legal basis for the filming. The Garante fined them €400.

Italy

Italian Data Protection Authority (Garante)

07/18/2023

€1,000

Prodav srl

Art. 5 GDPR, Art. 13 GDPR, Art. 114 Codice della privacy

Failure to comply with data processing principles

The company ran CCTV in one of its shops without the authorisation required for monitoring staff and did not properly inform people about the cameras. The Garante fined it €1,000.

Italy

Italian Data Protection Authority (Garante)

07/18/2023

€5,000

Ermeslink di Giovanni Di Stefano

Art. 5 (1) a) GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The firm operated CCTV near waste bins for the Modica municipality to deter illegal dumping and processed the recorded personal data without a valid legal basis. The Garante fined it €5,000.

Italy

Italian Data Protection Authority (Garante)

07/18/2023

€10,000

Cat s.r.l.

Art. 5 GDPR, Art. 6 GDPR, Art. 2-ter Codice della privacy

Non-compliance with lawful basis for data processing

Working for the Modica municipality, the company ran CCTV at waste bins to catch illegal dumping, and processed the footage without a valid legal basis. The Garante fined it €10,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

07/18/2023

€3,000

ING BANK NV Amsterdam Sucursala București

Art. 32 (1) b) GDPR, Art. 32 (2), (4) GDPR

Failure to implement sufficient measures to ensure information security

A PDF with customer data was sent out via WhatsApp without authorisation, exposing data of many customers. The Romanian DPA found the bank's security measures inadequate. Fine set at RON 14,889, stated by the authority as the equivalent of €3,000.

Spain

Spanish Data Protection Authority (AEPD)

07/18/2023

€70,000

DIGI SPAIN TELECOM, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Digi handed a duplicate of a customer's SIM card to a fraudster without verifying identity or having the customer's consent, giving the fraudster access to the customer's bank account. The AEPD found no lawful basis.

Spain

Spanish Data Protection Authority (AEPD)

07/17/2023

€10,000

NANDIVALE, S.L

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The venue posted photos on social media from a party on its premises showing children, without the parents' consent. After a mother complained, the AEPD found the images were processed without a legal basis.

Spain

Spanish Data Protection Authority (AEPD)

07/16/2023

€300

Private individual

Art. 13 GDPR

Information obligation non-compliance

A private individual did not give enough information about the CCTV system at their property. The AEPD fined them €300.

Poland

Polish National Personal Data Protection Office (UODO)

07/12/2023

€2,500

Company

Art. 33 (1) GDPR, Art. 34 (1) GDPR

Failure to notify DPA of a data breach

The company did not report a personal data breach to the UODO or tell the affected people. Fine set in PLN; the € amount is approximate.

Spain

Spanish Data Protection Authority (AEPD)

07/12/2023

€10,000

Private individual

Art. 6 GDPR

Non-compliance with lawful basis for data processing

A guard at a detention centre took stills of a female visitor from the CCTV system and shared them with colleagues on WhatsApp. The AEPD found no legal basis for taking or sharing the images and fined the guard €10,000.

Spain

Spanish Data Protection Authority (AEPD)

07/12/2023

€48,000

Birou Gas, S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The company did not give the AEPD the information it requested during an investigation. The €60,000 fine was cut to €48,000 for immediate payment.

Spain

Spanish Data Protection Authority (AEPD)

07/10/2023

€300

Private individual

Art. 13 GDPR

Information obligation non-compliance

A private individual did not give enough information about the CCTV system at their property. The €500 fine was cut to €300 after voluntary payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

07/07/2023

€5,000

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

A private individual's CCTV covered public space, breaching data minimisation, and people were not properly informed about the cameras. The AEPD fined them €5,000.

Spain

Spanish Data Protection Authority (AEPD)

07/07/2023

€2,000

KUGELCHEN PROPIERTIES, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The company kept processing a person's data after they had exercised their right to erasure. The AEPD fined it €2,000.

Spain

Spanish Data Protection Authority (AEPD)

07/07/2023

€15,000

RCL CRUISES LTD

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

A person who emailed asking about a cruise received a reply containing another individual's personal data. The AEPD found the company's security measures inadequate.

Italy

Italian Data Protection Authority (Garante)

07/06/2023

€10,000

AcegasApsAmga SpA

Art. 5 (1) a) GDPR, Art. 12 GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The utility did not respond to a former employee's requests for access to their personal data, which they needed to defend themselves in disciplinary proceedings. The Garante fined it €10,000.

Italy

Italian Data Protection Authority (Garante)

07/06/2023

€5,000

Ristorante Francesco srl

Art. 5 GDPR, Art. 13 GDPR, Art. 114 Codice della privacy

Failure to comply with data processing principles

The restaurant ran CCTV on its premises without the authorisation required for monitoring staff and did not properly inform people about the cameras. The Garante fined it €5,000.

Spain

Spanish Data Protection Authority (AEPD)

07/05/2023

€1,200

LISMARTSA, S.L.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The company added a person to a WhatsApp group without their consent, exposing their number to the group. The €1,500 fine was cut to €1,200 after voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

07/04/2023

€25,000

Caixabank S.A.

Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

A customer who asked the bank for information was sent a third party's data instead of their own. The AEPD found the bank's security measures inadequate and fined it €25,000.

Spain

Spanish Data Protection Authority (AEPD)

07/04/2023

€500

EXPLOTACIONES HOSTELERAS Y DE OCIO ALBACETEÑAS, S.L.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The company's CCTV cameras also covered the public street, which the AEPD found excessive under the data minimisation principle.

Spain

Spanish Data Protection Authority (AEPD)

07/03/2023

€56,000

Vodafone Servicios, S.L.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Vodafone issued a SIM duplicate to a fraudster without checking identity or having the customer's consent, enabling access to the customer's bank account. The €70,000 fine was cut to €56,000 after voluntary payment.

Iceland

Icelandic Data Protection Authority ('Persónuvernd')

07/03/2023

€80,268

Heilsuveru

Art. 5 (1) f) GDPR, Art. 25 GDPR, Art. 32 (1) b), d) GDPR

Failure to implement sufficient measures to ensure information security

Security flaws in the Heilsuvera health portal let two unauthorised people view personal data. The fine was imposed on the Directorate of Health, which runs it. Fine of ISK 12,000,000, converted at the ECB rate on the decision date; the source dates the decision 27 June 2023.

Sweden

Data Protection Authority of Sweden

06/30/2023

€25,412

CDON AB

Art. 44 GDPR

Failure to implement sufficient measures to ensure information security

After a noyb complaint, IMY found CDON's use of Google Analytics transferred visitor data to the US relying on standard contractual clauses without adequate protection. Fine of SEK 300,000, converted to € at the ECB rate on the decision date.

Sweden

Data Protection Authority of Sweden

06/30/2023

€1,016,475

Tele2 Sverige Aktiebolag

Art. 44 GDPR

Failure to implement sufficient measures to ensure information security

Tele2 used Google Analytics, sending visitor data to the US on standard contractual clauses without effective extra safeguards after Schrems II. IMY found the transfers unlawful; an appeal court upheld this. Fine of SEK 12,000,000, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

06/30/2023

€600

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

A private individual's CCTV covered a neighbour's property and shared areas of a residential complex, breaching data minimisation, and people were not properly informed about the cameras.

Spain

Spanish Data Protection Authority (AEPD)

06/29/2023

€1,000

PUNTO ROJO LIBROS, S.L.

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

The publisher did not comply with an order the AEPD had previously issued, and was fined €1,000.

Iceland

Icelandic Data Protection Authority ('Persónuvernd')

06/28/2023

€13,468

Sjúkratyringur Íslands

Art. 5 (1) f) GDPR, Art. 25 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The health insurer lacked multi-factor authentication for access to health data and used real personal data when developing a system. Its full cooperation counted in its favour. Fine of ISK 2,000,000, converted at the ECB rate on the decision date; the source dates the decision 2 May 2023.

Iceland

Icelandic Data Protection Authority ('Persónuvernd')

06/27/2023

€254,244

Creditinfo Lánstraust hf.

Art. 5 (1), (2) GDPR, Art. 6 (1) GDPR, Art. 8 laga nr. 90/2018, Art. 9 laga nr. 90/2018

Non-compliance with lawful basis for data processing

Creditinfo entered loan defaults in its credit register without the registration conditions being met, including small loans under the minimum amount; many people were affected. Fine of ISK 37,856,900, converted to € at the ECB rate on the decision date.

Iceland

Icelandic Data Protection Authority ('Persónuvernd')

06/27/2023

€50,369

eCommerce 2020 ApS

Art. 5 (1), (2) GDPR, Art. 6 (1) GDPR, Art. 8 laga nr. 90/2018, Art. 9 laga nr. 90/2018

Non-compliance with lawful basis for data processing

The lender submitted loan defaults for credit registration although the conditions were not met, e.g. for small loans under the minimum threshold, affecting many people. Fine of ISK 7,500,000, converted to € at the ECB rate on the decision date.

Iceland

Icelandic Data Protection Authority ('Persónuvernd')

06/27/2023

€23,506

Almennri innheimtu ehf

Art. 5 (1), (2) GDPR, Art. 6 (1) GDPR, Art. 8 laga nr. 90/2018, Art. 9 laga nr. 90/2018

Non-compliance with lawful basis for data processing

The debt collector reported loan defaults to the credit register when the conditions were not met, including small loans below the minimum amount. Many people were affected and it acted for profit. Fine of ISK 3,500,000, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

06/27/2023

€1,000

TRC TRUCKS 2020, S.L.

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

The company did not comply with an order the AEPD had issued earlier, and was fined €1,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/27/2023

€2,500

Farmacia Ardealul SRL

Art. 32 (1) b), d) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

Malware planted on the pharmacy's website let outsiders capture customers' bank card data. The Romanian DPA found inadequate security measures. Fine set at RON 12,424, stated by the authority as the equivalent of €2,500.

Sweden

Data Protection Authority of Sweden

06/26/2023

€1,112,776

Bonnier News AB

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Bonnier News built customer profiles for marketing from browsing behaviour and purchases across group companies, relying on legitimate interest. IMY ruled such extensive profiling needs consent. Fine of SEK 13,000,000, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

06/23/2023

€180

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

A private individual's CCTV cameras also covered a neighbouring property, breaching data minimisation. The €300 fine was cut to €180 after voluntary payment and admission of responsibility.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

06/22/2023

€216,550

Digi Telecommunications and Services Ltd.

Art. 5 (1) a) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

A test database filled with real customer and newsletter subscriber data was reachable via the company's website and was accessed by an outsider. The Hungarian DPA found the security measures inadequate. Fine of HUF 80,000,000, converted to € at the ECB rate on the decision date.

Italy

Italian Data Protection Authority (Garante)

06/22/2023

€1,000,000

Autostrade per l'Italia spa

Art. 5 (1) a) GDPR, Art. 13 GDPR, Art. 28 GDPR

Failure to comply with data processing principles

Autostrade presented the developer of its 'Free To X' toll-refund app as controller, though Autostrade itself decided how the service worked. About 100,000 users got an inaccurate privacy notice, and the developer was never appointed as processor. The Garante fined Autostrade €1 million.

Spain

Spanish Data Protection Authority (AEPD)

06/22/2023

€90,000

Sociedad Vascongada de Publicaciones, S.A.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The publisher's news site carried a video showing a spreadsheet that named 56 women identified as gender-violence victims. The AEPD found the names were not needed for the story, breaching data minimisation. The €150,000 fine was cut to €90,000 after voluntary payment and admission.

Spain

Spanish Data Protection Authority (AEPD)

06/22/2023

€90,000

Corporación de Medios de Extremadura

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

A news site published a video in which a spreadsheet with the full names of 56 women identified as victims of gender violence could be read. The AEPD held their privacy outweighed press freedom, breaching data minimisation. The €150,000 fine was cut to €90,000 after voluntary payment and admission.

Poland

Polish National Personal Data Protection Office (UODO)

06/21/2023

€7,500

Company

Art. 58 (1) a), e) GDPR

Non-cooperation with Data Protection Authority

The company did not provide the information the UODO requested during an investigation. Fine set in PLN; the € amount is approximate.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/21/2023

€1,000

Vodafone Romania SA

Art. 15 (3) GDPR

Non-compliance with subjects' rights protection safeguards

Vodafone did not adequately meet a customer's request for access to a copy of their personal data. Fine set at RON 4,961, stated by the authority as the equivalent of €1,000.

Spain

Spanish Data Protection Authority (AEPD)

06/21/2023

€56,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Vodafone gave a duplicate SIM card to a fraudster without verifying identity or having the customer's consent, letting the fraudster get into the customer's bank account. The €70,000 fine was cut to €56,000 after voluntary payment.

Czech Republic

Czech Data Protection Auhtority (UOOU)

06/20/2023

€1,642

Legal Person

Art. 12 (3) GDPR

Non-compliance with subjects' rights protection safeguards

The company missed the deadline to tell a former employee what it had done about their request to delete CCTV footage, recorded when they visited a branch to hand in documents about leaving the job. Fine of CZK 39,000, converted to € at the ECB rate on the decision date.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/20/2023

€40,000

Dante International SA

Art. 12 (2) GDPR, Art. 17 (1) GDPR

Non-compliance with subjects' rights protection safeguards

The company did not properly act on a customer's erasure request, kept using their email address despite repeated requests to delete it, and had not trained staff to handle such requests. Fines total RON 198,440, stated by the authority as the equivalent of €40,000.

Spain

Spanish Data Protection Authority (AEPD)

06/20/2023

€50,000

GRUPO TRANSAHER, SL.

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The company installed CCTV cameras in its staff break areas without a legal basis. The AEPD fined it €50,000.

Spain

Spanish Data Protection Authority (AEPD)

06/20/2023

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

A private individual's CCTV cameras recorded a neighbour's property, among other areas, which the AEPD found excessive under the data minimisation principle.

Austria

Austrian Data Protection Authority (DSB)

06/16/2023

€1,000

Private individual

Art. 6 (1), (4) GDPR

Non-compliance with lawful basis for data processing

A private individual sent election campaign material to people without a valid legal basis for using their data. Austria's DPA fined them €1,000.

Ireland

Data Protection Authority of Ireland

06/16/2023

€22,500

Irish Department of Health

Art. 5 (1) c) GDPR, Art. 6 (1), (4) GDPR, Art. 9 (1) GDPR

Failure to comply with data processing principles

In special-education litigation, the Department obtained details of services used by claimants and their families and asked broad questions that drew out sensitive information. The DPC accepted the services data was lawful but found the questions excessive, breaching data minimisation.

Belgium

Belgian Data Protection Authority (APD)

06/16/2023

€30,000

Belgian Order of Pharmacists

Art. 5 (1) a), b), c), d), e) GDPR

Failure to comply with data processing principles

In disciplinary proceedings against a pharmacist, the Order kept records of all disciplinary measures for the whole career regardless of severity, without clearly defined purposes for keeping them. The Belgian DPA found this excessive and in breach of core GDPR principles.

Spain

Spanish Data Protection Authority (AEPD)

06/16/2023

€2,000

Unknown

Art. 13 GDPR

Information obligation non-compliance

The controller did not give people enough information to let them exercise their right to object. The AEPD fined it €2,000.

France

French Data Protection Authority (CNIL)

06/15/2023

€40,000,000

CRITEO

Art. 7 (1), (3) GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 15 (1) GDPR, Art. 17 (1) GDPR, Art. 26 GDPR

Non-compliance with subjects' rights protection safeguards

Criteo could not prove users consented to its ad-tracking cookies or check partners got consent; its privacy policy was incomplete; it mishandled access requests; on erasure it only stopped ads without deleting data; and its joint-controller agreement was incomplete. The Conseil d'État upheld the €40m fine.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/15/2023

€8,000

Artima S.A.

Art. 32 (1) b) GDPR, Art. 32 (2), (4) GDPR

Failure to implement sufficient measures to ensure information security

Employees filmed CCTV footage off a monitor with their phones, and one sent the images to someone who posted them on Facebook. The Romanian DPA found weak security measures. Fine set at RON 39,712, stated by the authority as the equivalent of €8,000.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/15/2023

€2,000

BRD-Groupe Société Générale S.A.

Art. 5 (1) a), b), f) GDPR, Art. 5 (2) GDPR

Failure to comply with data processing principles

After a breach notification, the Romanian DPA found the bank had unlawfully disclosed personal data of a client and other people. Fine set at RON 9,916, stated by the authority as the equivalent of €2,000.

Spain

Spanish Data Protection Authority (AEPD)

06/14/2023

€70,000

DIGI SPAIN TELECOM, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Digi issued a duplicate SIM to a fraudster without checking identity or getting the customer's consent, enabling unauthorised access to the customer's bank account. The AEPD found unlawful processing.

Spain

Spanish Data Protection Authority (AEPD)

06/14/2023

€70,000

DIGI SPAIN TELECOM, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Digi gave a SIM card duplicate to someone posing as the customer, without verifying identity or consent; the fraudster then got into the customer's bank account. The AEPD held the data was processed without a lawful basis.

Spain

Spanish Data Protection Authority (AEPD)

06/14/2023

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

A private individual's CCTV cameras recorded public space, among other areas, which the AEPD found excessive under the data minimisation principle.

Spain

Spanish Data Protection Authority (AEPD)

06/14/2023

€400

Unknown

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

The controller did not carry out an earlier AEPD order to stop its CCTV recording sound and to inform staff properly about the cameras. It was fined €400 and given 10 working days to prove compliance.

Spain

Spanish Data Protection Authority (AEPD)

06/13/2023

€70,000

DIGI SPAIN TELECOM, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Without verifying the requester's identity or obtaining the customer's consent, Digi handed a SIM duplicate to a fraudster, who used it to reach the customer's bank account. The AEPD found the processing unlawful.

Spain

Spanish Data Protection Authority (AEPD)

06/13/2023

€70,000

DIGI SPAIN TELECOM, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Digi issued a replacement SIM card for a customer's number to an impostor without proper identity checks or the customer's consent; the impostor then made unauthorised bank transactions. The AEPD found no lawful basis for the processing.

Greece

Hellenic Data Protection Authority (HDPA)

06/12/2023

€210,000

Piraeus Bank

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 15 (1) GDPR, Art. 25 (1) GDPR

Failure to comply with data processing principles

The Hellenic DPA found the bank processed customer data unlawfully, lacked measures to limit processing to what was needed, and did not properly answer a customer's access request. It fined the bank €210,000.

Sweden

Data Protection Authority of Sweden

06/12/2023

€4,992,039

Spotify

Art. 12 (1) GDPR, Art. 15 (1), (2) GDPR

Non-compliance with subjects' rights protection safeguards

Spotify did not give users enough detail when they asked for their data, e.g. on data sources and transfers abroad, and gave technical explanations only in English. IMY judged the flaws not very serious. Fine of SEK 58,000,000, converted to € at the ECB rate on the decision date.

Spain

Spanish Data Protection Authority (AEPD)

06/09/2023

€70,000

DIGI SPAIN TELECOM, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

A fraudster obtained a duplicate of a customer's SIM card from Digi, which neither verified their identity nor had the customer's consent, and then accessed the customer's bank account. The AEPD found unlawful processing.

Italy

Italian Data Protection Authority (Garante)

06/08/2023

€40,000

RCS Mediagroup S.p.a.

Art. 5 (1) a), c) GDPR

Failure to comply with data processing principles

The publisher put out images of a person without a valid legal basis, breaching the lawfulness and data minimisation principles. The Garante fined it €40,000.

Italy

Italian Data Protection Authority (Garante)

06/08/2023

€300,000

Rinascente S.p.A.

Art. 5 (1) a), b), c), e), f) GDPR, Art. 12 (1) GDPR, Art. 32 (1) b), d) GDPR, Art. 35 GDPR

Failure to comply with data processing principles

After a dispute with staff, a customer's loyalty card was cancelled and replaced by one carrying offensive text in her name. The Garante also found no stated retention periods, undisclosed sharing of emails with Meta and no impact assessment for profiling of over 2 million customers.

France

French Data Protection Authority (CNIL)

06/08/2023

€150,000

KG COM

Art. 5 (1) c), e) GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 28 GDPR, Art. 32 GDPR, Art. 33 GDPR, Art. 82 Loi informatique et libertés

Failure to comply with data processing principles

The fortune-telling firm recorded all calls with customers and prospects without justification, kept card data for repeat purchases without a legal basis, used health and sexual orientation data without explicit consent, had weak passwords and failed to report a breach. The CNIL fined it €150,000.

Spain

Spanish Data Protection Authority (AEPD)

06/08/2023

€180

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

A private individual's CCTV cameras covered public space and a neighbour's property, breaching data minimisation. The €300 fine was cut to €180 after voluntary payment and admission of liability.

Italy

Italian Data Protection Authority (Garante)

06/07/2023

€5,000

Azienda Tutela della Salute della Sardegna

Art. 5 GDPR, Art. 9 GDPR, Art. 2-septies Codice della privacy

Non-compliance with lawful basis for data processing

The health authority posted a notice on a doctor's surgery gate saying the doctor was off sick. The Garante found no need, and no valid legal basis, to reveal the doctor's health information.

Spain

Spanish Data Protection Authority (AEPD)

06/07/2023

€1,200

CONCENTRA CENTRAL DE COMPRAS Y SERVICIOS S.L.

Art. 21 (4) GDPR

Non-compliance with subjects' rights protection safeguards

The company did not explicitly and clearly tell people about their right to object to processing. The €2,000 fine was cut to €1,200 after voluntary payment and admission of liability.

Spain

Spanish Data Protection Authority (AEPD)

06/07/2023

€400

LEADDESK, S.L

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The company did not give the AEPD the information it requested during an investigation. The €500 fine was cut to €400 for prompt payment.

Spain

Spanish Data Protection Authority (AEPD)

06/07/2023

€84,000

UNITED PARCEL SERVICE ESPAÑA LTD. Y CIA SRC

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

UPS left a parcel at a shop instead of the recipient's home without their consent, exposing their address and phone number to others. The AEPD found breaches of confidentiality and security; the €140,000 fine was cut to €84,000 after voluntary payment and admission of liability.

Spain

Spanish Data Protection Authority (AEPD)

06/07/2023

€20,000

RCI BANQUE, S.A. SUCURSAL EN ESPAÑA

Art. 17 GDPR

Non-compliance with subjects' rights protection safeguards

The bank kept sending text messages to a customer even after she had asked for her data to be erased from its databases. The AEPD fined it for not honouring the erasure request.

Spain

Spanish Data Protection Authority (AEPD)

06/06/2023

€3,000

Private individual

Art. 5 (1) f) GDPR, Art. 32 (1) GDPR

Failure to comply with data processing principles

The controller, a private individual running a business, handed a customer a receipt showing another customer's data instead of their own. The AEPD found it lacked adequate measures to keep personal data secure.

Spain

Spanish Data Protection Authority (AEPD)

06/06/2023

€70,000

DIGI SPAIN TELECOM, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Digi gave a duplicate of a customer's SIM card to a fraudster without checking identity or having the customer's consent, which let the fraudster get into the customer's bank account. The AEPD found the data was handled without a lawful basis.

Spain

Spanish Data Protection Authority (AEPD)

06/06/2023

€56,000

VODAFONE ONO, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Vodafone ran a credit check on a person who was not its customer and had no other link to it, processing their data without a legal basis. The €70,000 fine was cut to €56,000 after voluntary payment.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/06/2023

€3,000

S.C. Apollo Salon S.R.L.

Art. 58 GDPR

Non-cooperation with Data Protection Authority

The salon did not give the Romanian DPA the information it requested during an investigation. Fine set at RON 14,766.30, stated by the authority as the equivalent of €3,000.

Spain

Spanish Data Protection Authority (AEPD)

06/05/2023

€10,000

ALPA 57 PRODUCCIONES

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The company passed a person's data to third parties for marketing without a lawful basis. The AEPD fined it after the person complained.

Poland

Polish National Personal Data Protection Office (UODO)

06/02/2023

€4,300

Company

Art. 31 GDPR, Art. 58 (1) a), e) GDPR

Non-cooperation with Data Protection Authority

The company failed to supply the information the UODO requested during its proceedings. Fine set in PLN; the € amount is approximate.

Spain

Spanish Data Protection Authority (AEPD)

06/02/2023

€20,000

QUALITY-PROVIDER S.A.

Art. 6 GDPR, Art. 17 GDPR

Non-compliance with subjects' rights protection safeguards

The company kept using a person's data for marketing after they had asked for it to be erased. The AEPD fined it following the person's complaint.

Spain

Spanish Data Protection Authority (AEPD)

06/02/2023

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

A private individual's CCTV cameras also filmed a neighbour's property, which the AEPD found excessive under the data minimisation principle.

Italy

Italian Data Protection Authority (Garante)

06/01/2023

€20,000

Azienda Usl Toscana Sud Est.

Art. 5 (1) a), c), f) GDPR, Art. 9 GDPR, Art. 25 (1), (2) GDPR, Art. 2-septies (8) Codice della privacy

Failure to comply with data processing principles

A poster in an emergency department showed a clinician at a screen on which a real patient's emergency record, including health data, could be read. The health authority blamed inattention; the Garante still found breaches of core data protection principles.

Italy

Italian Data Protection Authority (Garante)

06/01/2023

€10,000

Camedi s.r.l.

Art. 5 GDPR, Art. 9 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A medical centre sent invoices and appointment reminders meant for one patient to another patient with the same name. The Garante found the centre's measures to keep patient data secure were inadequate.

Italy

Italian Data Protection Authority (Garante)

06/01/2023

€20,000

Ew Business Machines S.p.A.

Art. 5 (1) a), c) GDPR, Art. 9 GDPR, Art. 13 GDPR, Art. 114 Codice della privacy

Failure to comply with data processing principles

The firm's CCTV also recorded staff audio, viewable by its legal representative and family on a phone, without telling employees; it tracked some staff by GPS non-stop; and it used fingerprints for its alarm system without a valid legal basis. The Garante fined it €20,000.

Italy

Italian Data Protection Authority (Garante)

06/01/2023

€15,000

Thin Srl

Art. 5 (1) a) GDPR, Art. 9 GDPR, Art. 13 GDPR

Failure to comply with data processing principles

Thin collected GP patient data through a software add-on that was meant to anonymise it before transfer. The Garante found the data was not truly anonymised, so the firm was processing health data as personal data without giving patients the required information.

Italy

Italian Data Protection Authority (Garante)

06/01/2023

€3,000

Comune di Napoli

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 2-ter Codice della privacy

Non-compliance with lawful basis for data processing

After their jobs ended, the city emailed three former employees one message containing their evaluation forms and a ranking of their scores, so each could see the others' results. The Garante found no legal basis for the disclosure.

Spain

Spanish Data Protection Authority (AEPD)

06/01/2023

€42,000

PELAYO, MUTUA DE SEGUROS Y REASEGUROS A PRIMA FIJA

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

An internal error at the insurer led to a person's data being disclosed to third parties. The AEPD found its security measures inadequate. The €70,000 fine was cut to €42,000 after voluntary payment and admission of liability.

Poland

Polish National Personal Data Protection Office (UODO)

05/31/2023

€2,300

Company

Art. 31 GDPR, Art. 58 (1) a), e) GDPR

Non-cooperation with Data Protection Authority

The company did not give the UODO the information it asked for during proceedings, hindering the investigation. Fine set in PLN; the € amount is approximate.

Poland

Polish National Personal Data Protection Office (UODO)

05/31/2023

€10,600

Company

Art. 5 (1) f) GDPR, Art. 5 (2) GDPR, Art. 25 (1) GDPR, Art. 32 (1), (2) GDPR, Art. 33 (1) GDPR, Art. 34 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

A ransomware attack on the company's systems caused a loss of personal data. The UODO found its security measures inadequate and that it told neither the authority nor the affected person in time. Fine set in PLN; the € amount is approximate.

Spain

Spanish Data Protection Authority (AEPD)

05/31/2023

€500

Website operator

Art. 13 GDPR

Information obligation non-compliance

A website operator's privacy policy left out information that Art. 13 GDPR requires. The AEPD fined it and ordered it to complete the policy within 30 days.

Malta

Data Protection Commissioner of Malta

05/31/2023

€5,000

Unknown

Art. 5 (1) a), b), c) GDPR, Art. 6 GDPR

Failure to comply with data processing principles

A complaint revealed that the controller's CCTV cameras also recorded sound, and that it had used the audio for other purposes without any lawful basis. The Commissioner found the audio unnecessary for the cameras' purpose, fined the controller and ordered it to stop audio recording and to put up camera signs.

Germany

Data Protection Authority of Berlin

05/31/2023

€300,000

Deutsche Kreditbank

Art. 5 (1) a) GDPR, Art. 15 (1) h) GDPR, Art. 22 (3) GDPR

Non-compliance with subjects' rights protection safeguards

DKB's automated system rejected a customer's credit card application despite good credit and high income. When the customer asked why, the bank would not explain the basis of the automated decision, making it hard to challenge. Berlin's DPA found the bank breached its transparency duty.

Spain

Spanish Data Protection Authority (AEPD)

05/29/2023

€300

CBHNOS S.L.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The company's video cameras also covered a public road, which the AEPD found excessive under the data minimisation principle. The €500 fine dropped to €300 after voluntary payment and admission of liability.

Spain

Spanish Data Protection Authority (AEPD)

05/29/2023

€180

CARROZADOS TECAI, S.L.

Art. 13 GDPR

Information obligation non-compliance

The company's CCTV warning sign left out some of the information the law requires. The €300 fine was reduced to €180 because the company paid early and accepted responsibility.

Greece

Hellenic Data Protection Authority (HDPA)

05/29/2023

€150,000

Nova Telecommunications & Media Single Member S.A.

Art. 12 (3), (4), (5) GDPR, Art. 15 (1) GDPR, Art. 21 (3) GDPR, Art. 25 (1) GDPR

Non-compliance with subjects' rights protection safeguards

Nova kept sending promotional emails to a customer who had objected to them, and also failed to deal properly with the customer's access request. The HDPA investigated after the customer complained and fined the telecom operator.

Spain

Spanish Data Protection Authority (AEPD)

05/25/2023

€480

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

A home surveillance camera recorded the public street and a neighbour's property, breaching data minimisation, and people were not properly told about the recording. The €600 fine was cut to €480 after voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

05/25/2023

€600

Private individual

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

An individual did not comply with an order the AEPD had previously issued, and was fined for disregarding the authority's corrective measure.

Spain

Spanish Data Protection Authority (AEPD)

05/24/2023

€3,000

NORDETIA CLINICS IBERIA, S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The clinic operator did not supply the information the AEPD asked for during an investigation, so it was fined for failing to cooperate with the authority.

Spain

Spanish Data Protection Authority (AEPD)

05/24/2023

€10,000

Private individual

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

An individual posted another person's photo and home address on a website without their consent or any other lawful basis for doing so.

Spain

Spanish Data Protection Authority (AEPD)

05/23/2023

€70,000

DIGI SPAIN TELECOM, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Digi handed a duplicate SIM card to an impostor without checking their identity or the customer's consent. The fraudsters then used it to get into the customer's bank account and make unauthorised transactions. The AEPD found the operator had processed the customer's data without a lawful basis.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

05/23/2023

€1,000

Global Baby Brand SRL

Art. 7 GDPR

Non-compliance with lawful basis for data processing

The company sent marketing SMS messages to a complainant and could not show it had valid consent to use their phone number for that purpose. The fine was set at RON 4,929.40, which the authority stated as the equivalent of €1,000 on the decision date.

Ireland

Data Protection Authority of Ireland

05/22/2023

€1,200,000,000

Meta Platforms, Inc. (Facebook)

Art. 32 (1) b) GDPR

Failure to implement sufficient measures to ensure information security

The Irish DPA fined Meta EUR 1.2 billion for unlawful data transfers to the US and ordered it to stop sending European users' data there, after Meta failed to follow the highest EU court's 2020 decision on insufficient protection against American spy agencies. The fine covers only Facebook. Meta has 5-6 months to comply and said it would appeal.

France

French Data Protection Authority (CNIL)

05/10/2023

€5,200,000

Clearview AI

Unknown

Unknown

The French DPA fined Clearview AI EUR 5.2 million. It had previously fined the company EUR 20 million in 2022 for the unlawful collection of personal data and ordered it to bring its processing into compliance within two months. The company offered no evidence of compliance within that period.

Spain

Spanish Data Protection Authority (AEPD)

05/09/2023

€5,000

ESTUDIO INMOBILIARIO SAN ISIDRO, S.L.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA has fined ESTUDIO INMOBILIARIO SAN ISIDRO with EUR 5,000. Apparently, an individual had complained to the DPA that employees of the data controller had visited their home in order to promote various rental services without obtaining their consent first.

Spain

Spanish Data Protection Authority (AEPD)

05/09/2023

€180

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined a private individual EUR 180. The individual had installed video surveillance cameras that also covered a neighboring property and public space, which the DPA found violated the principle of data minimization. The original fine of EUR 300 was reduced to EUR 180 because of admission of responsibility and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

05/05/2023

€2,000

Homeowners Association

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

The Spanish DPA has fined a homeowners’ association with EUR 2,000. A property owner had complained to the DPA about the fact that various members of the association had previously accessed the community’s video surveillance footage and shared it via WhatsApp.

Spain

Spanish Data Protection Authority (AEPD)

05/05/2023

€1,200

FUNDACIO PRIVADA UNIVERSITARIA EADA

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined FUNDACIO PRIVADA UNIVERSITARIA EADA EUR 1,200. The educational institution had used pictures of a training event showing a participant for promotional purposes without their consent, and that person complained. The original fine of EUR 2,000 was reduced to EUR 1,200 because of admission of responsibility and voluntary payment.

Malta

Data Protection Commissioner of Malta

05/04/2023

€2,500

Unknown

Art. 5 (1) a) GDPR, Art. 12 (1), (3) GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 15 (1), (3) GDPR, Art. 24 (2) GDPR, Art. 38 (1) GDPR

Non-compliance with subjects' rights protection safeguards

A school therapy service failed to answer a mother's request for her son's records on time or in full, did not involve its DPO properly, had an incomplete privacy policy and no internal data protection notice for staff. The Commissioner fined it and ordered both documents fixed within 60 days.

Bulgaria

Data Protection Commission of Bulgaria (KZLD)

05/04/2023

€12,800

Political Party

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Bulgarian DPA has fined a political party with EUR 12,800. Several individuals had issued a complaint to the DPA because their personal data had been added to a voter list without their consent.

Croatia

Croatian Data Protection Authority (AZOP)

05/04/2023

€2,265,000

B2 Kapital d.o.o.

Art. 6 (1) GDPR, Art. 13 (1) GDPR, Art. 28 (3) GDPR, Art. 32 (1) b), d) GDPR, Art. 32 (2) GDPR

Non-compliance with lawful basis for data processing

The Croatian DPA (AZOP) fined debt collector B2 Kapital d.o.o. EUR 2,265,000, its highest fine so far and the first to name a controller publicly. Following an anonymous complaint with a USB stick of 77,317 debtors' data, AZOP found security deficiencies, a breach affecting around 132,652 individuals since 2019, a missing processor agreement and poor cooperation.

Spain

Spanish Data Protection Authority (AEPD)

05/03/2023

€200,000

GSMA LTD.

Art. 35 GDPR

Failure to implement sufficient measures to ensure information security

The Spanish DPA fined GSMA LTD. EUR 200,000. An individual complained because, to register for an event, they were to provide special categories of personal data (ID card data) to the company. The DPA found that GSMA LTD. had not conducted a data protection impact assessment for these processing operations.

Spain

Spanish Data Protection Authority (AEPD)

05/03/2023

€5,000

BANQUETES SANTA ANA, S.L.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined BANQUETES SANTA ANA, S.L. EUR 5,000. For Covid-19 contact tracing, it had asked a couple celebrating their wedding on its premises for their guests' personal data, including ID card numbers. The DPA held that such a broad request was unnecessary and that names alone would have been more than sufficient.

Cyprus

Cypriot Data Protection Commissioner

05/02/2023

€9,000

NAGA Markets Europe Ltd

Art. 5 (1) f) GDPR, Art. 32 (1) b), d) GDPR

Failure to comply with data processing principles

The Cypriot DPA fined NAGA Markets Europe Ltd. EUR 9,000. An unknown person accessed the company's database, which held data of more than 342,000 customers, and held it hostage. The DPA found that the company had not implemented the required organizational and technical measures to protect personal data, which made the breach possible.

Spain

Spanish Data Protection Authority (AEPD)

04/28/2023

€2,000

ASSOCIACIO DE CAÇADORS D'ALZIRA

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

The Spanish DPA has fined ASSOCIACIO DE CAÇADORS D’ALZIRA with EUR 2,000. One of the members of the association had issued a complaint to the DPA because the chairman of the company had published a letter they had written to a WhatsApp group with 195 members without obtaining their consent.

Spain

Spanish Data Protection Authority (AEPD)

04/26/2023

€1,000

Website operator

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined a website operator with EUR 1,000 because it had failed to make sure that the privacy policy on its website complied with the requirements of Art. 13 GDPR.

Sweden

Data Protection Authority of Sweden

04/26/2023

€17,600

Skåne region

Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

The Swedish DPA fined the Skåne region EUR 17,600. An employee had lost an unencrypted USB stick containing the social security numbers and sensitive personal data of more than 2,000 people. The DPA found that the region had not implemented the required organizational and technical measures to protect the personal data.

Spain

Spanish Data Protection Authority (AEPD)

04/25/2023

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA has fined a private individual with EUR 300. The data controller had previously installed several video surveillance cameras that also recorded a neighboring property. The DPA concluded that this was a violation of the principle of data minimization and issued a fine of EUR 300.

Spain

Spanish Data Protection Authority (AEPD)

04/25/2023

€70,000

DIGI SPAIN TELECOM, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined DIGI SPAIN TELECOM, S.L. EUR 70,000. A complainant said the company had issued a duplicate of their SIM card to an unauthorized third party without consent. It had not verified the third party's identity or obtained the data subject's consent, which let fraudsters access the data subject's bank account and make unauthorized transactions.

Spain

Spanish Data Protection Authority (AEPD)

04/24/2023

€70,000

Telefonica Moviles Espana, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined Telefonica Moviles Espana, S.A.U. EUR 70,000. A complainant said the company had issued a duplicate of their SIM card to an unauthorized third party without consent. It had not verified that party's identity or the data subject's consent, which let fraudsters access the data subject's bank account and make unauthorized transactions.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

04/24/2023

€1,000

Tensa Art Design SA

Art. 12 (3) GDPR

Non-compliance with subjects' rights protection safeguards

The Romanian GDPR has fined Tensa Art Design SA with EUR 1,000 because the data controller did not comply with the data subject’s right to object.

Spain

Spanish Data Protection Authority (AEPD)

04/21/2023

€25,000

SECURITAS DIREC ESPANA, S.A.

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

The Spanish DPA has fined SECURITAS DIREC ESPANA, S.A. with EUR 25,000 because it failed to comply with an order issued by the DPA.

Spain

Spanish Data Protection Authority (AEPD)

04/20/2023

€25,000

KFC RESTAURANTS SPAIN, S.L.

Art. 13 GDPR, Art. 37 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (AEPD) fined KFC RESTAURANTS SPAIN, S.L. EUR 25,000. The DPA found that the company had failed to appoint a data protection officer and that its official website did not provide all the information required by Art. 13 GDPR.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

04/19/2023

€3,000

Partidul Uniunea Salvați România

Art. 5 (1) a), b) GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The Romanian DPA has fined the party “Partidul Uniunea Salvați România” with EUR 3,000. The data controller had apparently published the personal information of individuals with various degrees of disability on its official website without a valid legal basis.

Spain

Spanish Data Protection Authority (AEPD)

04/13/2023

€112,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined Vodafone Espana, S.A.U. EUR 112,000. It had issued a SIM card duplicate to a fraudulent third party without verifying identity or getting the data subject's consent, enabling the fraudsters to access the data subject's bank account and make unauthorized transactions. The original fine of EUR 140,000 was reduced for voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

04/13/2023

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined a private individual with EUR 300. The data controller had installed several video surveillance cameras that, among other things, also covered the public space. The DPA concluded that this was a violation of the principle of data minimization.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

04/12/2023

€253,000

Aldi

Unknown

Unknown

The Hungarian DPA fined the supermarket chain Aldi EUR 253,000. At checkout, Aldi entered and stored several customers' dates of birth when they bought alcoholic beverages, so that the software could easily calculate whether they were over 18. The DPA considered this excessive, and Aldi did not answer questions about the legal basis for the processing.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

04/07/2023

€3,000

REGENCY COMPANY SRL

Art. 5 (1) a), b), c) GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The Romanian DPA (ANSPDCP) fined REGENCY COMPANY SRL EUR 3,000. It installed video surveillance cameras to monitor access and the security of its premises, which allowed extensive monitoring of employees. The DPA found that the surveillance was partly done without the employees' clear consent and that its purpose could easily have been achieved by less intrusive means.

Spain

Spanish Data Protection Authority (AEPD)

04/05/2023

€300

Private individual

Art. 13 GDPR

Information obligation non-compliance

The Spanish DPA (also known as AEPD) has fined a private individual with EUR 300 because he had failed to offer sufficient information about a video surveillance system that was installed on their property.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

04/04/2023

€13,300

Company

Art. 12 GDPR, Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Hungarian DPA fined a company EUR 13,300. A customer complained that a conversation with one of the company's sales representatives had been recorded without their consent or any information. The DPA concluded that this breached the company's information obligations under the GDPR.

Spain

Spanish Data Protection Authority (AEPD)

04/04/2023

€10,000

Real Federacion Espanola de Tenis de Mesa

Art. 9 (2) GDPR

Information obligation non-compliance

The Spanish DPA fined the Real Federacion Espanola de Tenis de Mesa EUR 10,000. A participant in a table tennis coach qualification examination complained about being asked for a Covid test to enter the premises. The DPA found no valid legal basis, since the hygiene rules at that time did not require proof of testing to access a business' premises.

Spain

Spanish Data Protection Authority (AEPD)

04/04/2023

€84,000

Banco Bilbao Vizcaya Argentaria, S.A.

Art. 6 (1) GDPR, Art. 15 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined BANCO BILBAO VIZCAYA ARGENTARIA, S.A EUR 84,000. The bank registered the alleged debts of a former client in the Spanish Central Bank’s risk information center without a legal basis and did not comply with the former customer's access request. The original EUR 140,000 was reduced because of admission of responsibility and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

04/04/2023

€18,000

ENFOKA SISTEMAS GLOBALES, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined ENFOKA SISTEMAS GLOBALES, S.L. EUR 18,000 after a customer complained that the company changed their electricity supply company without their consent. The original fine of EUR 30,000 was reduced to EUR 18,000 for admission of responsibility and voluntary payment.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

04/04/2023

€3,000

Tensa Art Design SRL

Art. 12 (3) GDPR

Non-compliance with subjects' rights protection safeguards

The Romanian DPA has fined Tensa Art Design SRL with EUR 3,000. An individual had previously complained to the DPA about receiving promotional messages even though he had filed an objection to receiving marketing messages and having their data processed for marketing purposes. The DPA concluded that this was a violation of Art. 21 (3) GDPR.

United Kingdom

Information Commissioner (ICO)

04/04/2023

€14,500,000

TikTok

Art. 5 (1) a) GDPR, Art. 12 GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The UK DPA (also known as ICO) fined TikTok EUR 14.5 million. The ICO found that more than one million British children under 13 used TikTok without parental consent, that TikTok did not take the necessary measures to identify and remove them, and that it gave users insufficient, hard-to-understand information about data collection, use and disclosure.

Spain

Spanish Data Protection Authority (AEPD)

04/03/2023

€300

Private individual

Art. 13 GDPR

Information obligation non-compliance

The Spanish DPA (also known as AEPD) has fined a private individual with EUR 300 because he had failed to offer sufficient information about a video surveillance system that was installed on their property.

Spain

Spanish Data Protection Authority (AEPD)

04/03/2023

€50,000

20 MINUTOS EDITORA, S.L.

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined 20 MINUTOS EDITORA, S.L. EUR 50,000. Multiple media outlets, including this one, published an audio recording of a rape victim's testimony in court on their websites. The DPA found that the victim's right to privacy outweighed freedom of information and that the recordings added no significant value, violating data minimization.

Spain

Spanish Data Protection Authority (AEPD)

04/03/2023

€50,000

ATRESMEDIA CORPORACION DE MEDIOS DE COMUNICACION, S.A.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined ATRESMEDIA CORPORACION DE MEDIOS DE COMUNICACION, S.A. EUR 50,000. Several media outlets, including this one, published an audio recording of a rape victim's court testimony on their websites. The DPA held that the victim's privacy outweighed freedom of information and that the audio added no significant value, violating data minimization.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/27/2023

€450

Private individual

Art. 5 (1) a) GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The Romanian DPA has fiend a private individual with EUR 450. This individual in question had published personal data of several people on a social media network without obtaining their consent first.

Spain

Spanish Data Protection Authority (AEPD)

03/24/2023

€360

ALI MARKET

Art. 13 GDPR, Art. 30 GDPR

Information obligation non-compliance

The Spanish DPA has fined ALI MARKET with EUR 360. The data controller had failed to offer a notice with information about the video surveillance on its premises. Moreover, the data controller had also failed to make a proper register of the processing activities.

Spain

Spanish Data Protection Authority (AEPD)

03/24/2023

€1,000

INMARAN ASESORES S.L.

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

The Spanish DPA has fined INMARAN ASESORES S.L. with EUR 1,000 because it had failed to comply with an order issued by the DPA.

Italy

Italian Data Protection Authority (Garante)

03/23/2023

€10,000

Informatica Alto Adige Spa

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Italian DPA (Garante) fined Informatica Alto Adige Spa EUR 10,000. The municipality of Bolzano had reported unauthorized access to multiple patients' health records, caused by a deficiency in electronic health record services run by a delegated data processor. The DPA found that Alto Adige Spa had not taken the necessary organizational and technical measures.

Italy

Italian Data Protection Authority (Garante)

03/23/2023

€30,000

Bolzano Municipality

Art. 5 (1) f) GDPR, Art. 25 GDPR, Art. 32 GDPR, Art. 33 GDPR

Failure to comply with data processing principles

The Italian DPA (Garante) fined the Bolzano municipality EUR 30,000. Its health authority reported unauthorized access to multiple patients' health records, caused by a deficiency in electronic health record services run by a delegated processor. The DPA held that the municipality should have taken the necessary measures despite the leak occurring at the processor's site.

Poland

Polish National Personal Data Protection Office (UODO)

03/23/2023

€490

Unknown

Art. 31 GDPR, Art. 58 (1) e) GDPR

Non-cooperation with Data Protection Authority

The Polish DPA (also known as UODO) has fined a data controller with EUR 490 because it failed to provide the information requested by the DPA during an official investigation.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/23/2023

€2,000

Mondaone SRL

Art. 12 GDPR, Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Romanian DPA fined Mondaone SRL EUR 2,000. An individual complained about receiving marketing emails despite having objected, which the controller confirmed. The DPA also found that data subjects did not get sufficient, accurate and up-to-date information about the processing and that the requirements for exercising their rights were inadequate.

Spain

Spanish Data Protection Authority (AEPD)

03/23/2023

€180

Private individual

Art. 13 GDPR

Information obligation non-compliance

The Spanish DPA (also known as AEPD) has fined a private individual with EUR 180. The data controller had failed to offer any notice with information about the video surveillance on its premises. The original fine of EUR 300 was reduced to EUR 180 because of voluntary payment and admission of responsibility.

Italy

Italian Data Protection Authority (Garante)

03/23/2023

€4,000

Azienda socio-sanitaria locale nr. 1 di Sassari

Art. 5 GDPR, Art. 9 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Italian DPA fined the Azienda socio-sanitaria locale nr. 1 di Sassari EUR 4,000. The healthcare facility mistakenly sent a document containing a data subject's health data to the wrong recipient, and the DPA found it had not taken enough organizational and technical measures to protect the personal data.

Spain

Spanish Data Protection Authority (AEPD)

03/23/2023

€70,000

Orange Espagne S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined Orange Espagne S.A.U. EUR 70,000 after an individual complained that the company had given a duplicate of their SIM card to a fraudulent third party without their consent. Orange had not verified the third party's identity, which let fraudsters access the person's bank account and make unauthorized transactions.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/23/2023

€5,000

Tehnoplus Industry SRL

Art. 5 (1) a), c), e) GDPR, Art. 5 (2) GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The Romanian DPA fined Tehnoplus Industry SRL EUR 5,000 after an employee complained that a GPS system was installed in their company vehicle without enough information. The company also processed GPS data outside working hours and for other purposes than stated, violating data minimization, and could not prove it had not stored data longer than legally permitted.

Spain

Spanish Data Protection Authority (AEPD)

03/21/2023

€50,000

UNIDAD EDITORIAL INFORMACION GENERAL S.L.U.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined UNIDAD EDITORIAL INFORMACION GENERAL S.L.U. EUR 50,000. It was among several outlets that published an audio recording of a rape victim's court testimony on their websites. The DPA held that the victim's privacy outweighed freedom of information and that the recordings added no significant value, violating data minimization.

Spain

Spanish Data Protection Authority (AEPD)

03/21/2023

€50,000

TITANIA COMPANIA EDITORIAL, S.L.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined TITANIA COMPANIA EDITORIAL, S.L. EUR 50,000. The company was one of several media outlets that published an audio recording of a rape victim's court testimony on their websites. The DPA found that the victim's privacy outweighed freedom of information and that the recordings added no significant value, violating data minimization.

Spain

Spanish Data Protection Authority (AEPD)

03/21/2023

€50,000

EDITORIAL DE PRENSA CANARIA, S.A.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined EDITORIAL DE PRENSA CANARIA, S.A. EUR 50,000. Several media outlets, including this one, published an audio recording of a rape victim's testimony in court on their websites. The DPA held that the victim's right to privacy outweighed freedom of information and that the recordings added no significant value, violating data minimization.

Spain

Spanish Data Protection Authority (AEPD)

03/21/2023

€50,000

EL DIARIO DE PRENSA DIGITAL SL.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined EL DIARIO DE PRENSA DIGITAL SL. EUR 50,000. The company was among several media outlets that published an audio recording of a rape victim's court testimony on their websites. The DPA concluded that the victim's privacy outweighed freedom of information and that the audio added no significant value, violating data minimization.

Spain

Spanish Data Protection Authority (AEPD)

03/21/2023

€50,000

DISPLAY CONNECTORS, S.L.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined DISPLAY CONNECTORS, S.L. EUR 50,000. Multiple media outlets, including this one, published an audio recording of a rape victim's testimony in court on their websites. The DPA found that the victim's right to privacy outweighed freedom of information and that the recordings added no significant value, violating the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

03/21/2023

€50,000

CONECTA5 TELECINCO, S.A.U.

Art 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined CONECTA5 TELECINCO, S.A.U. EUR 50,000. It was one of several media outlets that published an audio recording of a rape victim's court testimony on their official websites. The DPA held that the victim's privacy outweighed freedom of information and that the audio added no significant value to the reporting, violating data minimization.

Spain

Spanish Data Protection Authority (AEPD)

03/21/2023

€50,000

DIARIO ABC, S.L.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined DIARIO ABC, S.L. EUR 50,000. Several media outlets, including this one, published an audio recording of a rape victim's testimony in court on their websites. The DPA concluded that the victim's right to privacy outweighed freedom of information, and that the recordings added no significant value, so the principle of data minimization was violated.

Spain

Spanish Data Protection Authority (AEPD)

03/21/2023

€50,000

LA VANGUARDIA EDICIONES, S.L.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined LA VANGUARDIA EDICIONES, S.L. EUR 50,000. This outlet was among several that published an audio recording of a rape victim's court testimony on their websites. The DPA found that the victim's right to privacy outweighed freedom of information and that the recordings added no significant value to the reporting, violating data minimization.

Spain

Spanish Data Protection Authority (AEPD)

03/21/2023

€50,000

SOCIEDAD ESPANOLA DE RADIODIFUSION, S.L.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined SOCIEDAD ESPANOLA DE RADIODIFUSION, S.L. EUR 50,000. Several media outlets, including this one, published an audio recording of a rape victim's court testimony on their websites. The DPA held that the victim's privacy outweighed freedom of information and the audio added no significant value, violating data minimization.

Spain

Spanish Data Protection Authority (AEPD)

03/21/2023

€70,000

Caixabank Payments & Consumer EFC, EP, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined CAIXABANK PAYMENTS & CONSUMER EFC, EP, S.A.U. EUR 70,000. A debt collection company acting for Caixabank messaged the data subject demanding payment of a debt that had been annulled, as confirmed by a court ruling. The DPA found the disclosure of the person's personal data for contacting them about the debt unlawful.

Spain

Spanish Data Protection Authority (AEPD)

03/17/2023

€10,000

NGENIERIA Y TELECOM JAEN, S.L.

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA has fiend INGENIERIA Y TELECOM JAEN, S.L. with EUR 10,000. The data controller had extended the data subject’s contract without obtaining their consent first.

Spain

Spanish Data Protection Authority (AEPD)

03/16/2023

€100,000

Orange Espagne S.A.U.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined ORANGE ESPAGNE S.A.U. EUR 100,000. A customer who bought a cell phone complained that delivery required the courier to photograph the front and back of his ID card. ORANGE did this to prevent identity theft and fraud, but the DPA found far less intrusive methods than photographing the ID card and processing various personal data.

Spain

Spanish Data Protection Authority (AEPD)

03/16/2023

€5,000

Private individual

Art. 5 (1) f) GDPR, Art. 32 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA has fined a private individual with EUR 5,000. The data controller had sent an email that contained personal data to several recipients in an open distribution list. This made it possible for all the recipients to view the email and the addresses of the other recipients.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/16/2023

€3,000

Med Life SA

Art. 32 (1) b) GDPR, Art. 32 (2) GDPR, Art. 32 (4) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA (ANSPDCP) fined Med Life S.A. EUR 3,000 for failing to implement appropriate technical and organizational measures to protect personal data, violating Art. 32 (1) b), (2) and (4) GDPR.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/16/2023

€1,000

Centrul Medical Dr. Furtună Dan

Art. 32 (1) b) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined Centrul Medical Dr. Furtună Dan EUR 1,000. The controller sent medical test results via WhatsApp to the wrong recipient, so a data subject's first and last name, medical data and telephone number were disclosed to third parties without authorization. The DPA found that required organizational and technical protection measures were missing.

France

French Data Protection Authority (CNIL)

03/16/2023

€125,000

CITYSCOOT

Art. 5 (1) c) GDPR, Art. 28 (3) GDPR, Art. 82 Loi informatique et libertés

Failure to comply with data processing principles

The French DPA fined CITYSCOOT EUR 125,000. The scooter rental company collected vehicle geolocation data every 30 seconds during rentals and stored trip histories. The DPA found that its stated reasons did not justify permanent geolocation, violating data minimization, and that its contracts with data processors lacked necessary information.

Spain

Spanish Data Protection Authority (AEPD)

03/15/2023

€136,000

Vodafone España, S.A.U.

Art. 6 GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined Vodafone Espana, S.A.U. EUR 136,000. A customer complained that fraudsters had accessed their Vodafone account and changed their contract. Vodafone made the changes without verifying the requester's identity. The original fine of EUR 170,000 was reduced because of admission of responsibility and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

03/15/2023

€480

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined a private individual EUR 480 for a video surveillance camera that also covered public space and a neighboring property, violating the principle of data minimization. The individual had also not informed data subjects about the processing. The original fine of EUR 600 was reduced to EUR 480 because of voluntary payment.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/15/2023

€4,000

Partidul Uniunea Salvați România

Art. 32 (1) a) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined Partidul Uniunea Salvați România EUR 4,000. A phishing attack gave attackers unauthorized access to data subjects' first and last names, phone numbers, email addresses and political affiliation. The DPA found that the party had not implemented required organizational measures such as data encryption, which facilitated the attack.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/15/2023

€10,000

Alianța pentru Unirea Românilor

Art. 5 (1) c) GDPR, Art. 5 (2) GDPR

Failure to comply with data processing principles

The Romanian DPA fined Alianța pentru Unirea Românilor EUR 10,000. The controller collected personal data on its website without informing data subjects and without acting lawfully. It collected surname, last name, address, ID card number and more, on the official website and via forms users could fill in, violating the data minimization principle.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/14/2023

€240

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA imposed a fine of EUR 240 after a private individual complained about an ex-partner who had installed several video surveillance cameras in their jointly occupied residence. The cameras also recorded private living areas and jointly used parts, violating data minimization. The original fine of EUR 300 was reduced because of voluntary payment.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/14/2023

€3,000

Tinmar Energy SA

Art. 32 (1) b) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined Tinmar Energy SA EUR 3,000 after a data breach in which numerous third parties gained unauthorized access to data subjects' personal data, including first and last names, addresses and phone numbers. The DPA found that the controller had not implemented required organizational measures such as data encryption, which facilitated the attack.

Spain

Spanish Data Protection Authority (AEPD)

03/10/2023

€40,000

VODAFONE ONO, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined VODAFONE ONO, S.A.U. EUR 40,000. The company had run a credit check on an individual without first establishing a customer relationship or other affiliation with them, so it processed their data without a valid legal basis. The original fine of EUR 50,000 was reduced to EUR 40,000 because of voluntary payment.

Italy

Italian Data Protection Authority (Garante)

03/09/2023

€10,000

Banca Cambiano 1884 S.p.A.

Art. 12 GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The failure to respond to the data subject’s request for access to their data within the required timeframe.

Italy

Italian Data Protection Authority (Garante)

03/09/2023

€3,000

Aesse S.r.l.s

Art. 5 (1) a) GDPR, Art. 6 (1) a) GDPR, Art. 7 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 15 GDPR, Art. 130 Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined Aesse S.r.l.s. EUR 3,000. An individual complained about an unsolicited advertising call and said they had never consented to receiving such communication. The company also did not fully comply with their request for information about the origin of their personal data.

Italy

Italian Data Protection Authority (Garante)

03/09/2023

€1,600

Deca S.R.L.

Art. 12 GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The Italian DPA has fined the Deca s.r.l. with EUR 1,600 after several employees had complained to the DPA that the data controller had not complied with their requests for access to their personal data processing during the attendance check.

Italy

Italian Data Protection Authority (Garante)

03/09/2023

€3,000

Store owner

Art. 5 GDPR, Art. 13 GDPR, Art. 114 Codice della privacy

Failure to comply with data processing principles

The Italian DPA has fined a store owner with EUR 3,000. The data controller had operated several video surveillance cameras on its premises without obtaining the required authorization first. Moreover, the DPA discovered that the information signs about the processing of the personal data through the cameras were also missing.

Norway

Norwegian Supervisory Authority (Datatilsynet)

03/08/2023

€220,000

Argon Medical Devices

Art. 33 (1) GDPR

Failure to notify DPA of a data breach

The Norwegian DPA has fined Argon Medical Devices with EUR 220,000 when the data controller had failed to notify the DPA about a data breach that involved the personal data of all its European employees within 72 hours.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/06/2023

€3,000

Integral Collection SRL

Art. 32 (1) b), c) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined Integral Collection SRL EUR 3,000 after a ransomware attack gave unauthorized third parties access to personal data of multiple data subjects, such as addresses, credit card details, telephone numbers and bank account information. The DPA found that the controller lacked the required organizational and technical protection measures.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/06/2023

€2,250

Finopro IFN SA

Art. 32 (1) b), c) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined Finopro IFN SA EUR 2,250 after a ransomware attack gave unauthorized third parties access to personal data of multiple data subjects, including addresses, credit card details, telephone numbers and bank account information. The DPA found that the required organizational and technical protection measures were not implemented.

Italy

Italian Data Protection Authority (Garante)

03/02/2023

€1,000

Razmataz Live s.r.l.

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR, Art. 28 GDP

Failure to comply with data processing principles

The Italian DPA (Garante) fined Razmataz Live s.r.l. EUR 1,000. The company had contracted a data processor for various marketing campaigns, which the processor did not carry out in a privacy-compliant manner. The DPA found that Razmataz had not carried out adequate controls at the data processor.

Italy

Italian Data Protection Authority (Garante)

03/02/2023

€5,000

Private individual

Art. 5 (1) a) GDPR, Art. 6 (1) a) GDPR, Art. 130 Codice della privacy

Failure to comply with data processing principles

The Italian DPA has fined a private individual with EUR 5,000. The individual had sent promotional messages to several data subjects without getting their consent first.

Poland

Polish National Personal Data Protection Office (UODO)

03/01/2023

€11,100

Housing Cooperative

Art. 33 (1) GDPR, Art. 34 (1) GDPR

Failure to notify DPA of a data breach

The Polish DPA fined a housing cooperative EUR 11,100. The controller disclosed specific personal data of a cooperative member to an unauthorized individual. The incident was recorded in an internal register of violations, but neither the DPA nor the data subject was informed in a timely manner.

Spain

Spanish Data Protection Authority (AEPD)

02/28/2023

€800

UUDJOB WORLDWIDE S.L.

Art. 12 GDPR, Art. 17 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (AEPD) fined GUUDJOB WORLDWIDE S.L. EUR 800. An individual who had posted a review on the company's site saw their name published and asked for their personal data to be deleted immediately, but the company did not comply on time. The original fine of EUR 1,000 was reduced to EUR 800 because of voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

02/28/2023

€3,000

CITIZENGO FOUNDATION

Art. 7 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined CITIZENGO FOUNDATION EUR 3,000. An individual complained that the foundation had emailed them election advertising without first obtaining their consent. The original fine of EUR 5,000 was reduced to EUR 3,000 because of admission of responsibility and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

02/28/2023

€600

ECOMM MOVADGENCY S.L.

Art. 21 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (AEPD) fined ECOMM MOVADGENCY S.L. EUR 600 for continuing to send direct marketing to data subjects after they had objected to it, violating Art. 21 GDPR. The original fine of EUR 1,000 was reduced because the company admitted responsibility and paid voluntarily.

Spain

Spanish Data Protection Authority (AEPD)

02/28/2023

€1,800

WUNSCHURLAUB S.L.

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Spanish DPA has fined WUNSCHURLAUB S.L. with EUR 1,800 because it stored passwords in plain text on its website (www.meine-auszeit-jetzt.de). The DPA concluded that this was a violation of Art. 32 GDPR. The original fine of EUR 3,000 was reduced to EUR 1,800 because of admission of responsibility and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

02/28/2023

€800

EUROPYMES SERVICIOS INTEGRALES, S.L.

Art. 17 GDPR

Information obligation non-compliance

The Spanish DPA (also known as AEPD) has fined EUROPYMES SERVICIONS INTERGRALES, S.L. with EUR 800. The data controller had not properly complied with a data subject’s request for the erasure of their personal data. The original fine of EUR 1,000 was reduced to EUR 800 because of voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

02/28/2023

€15,000

GRUP NORCONSULTING, S.L.

Art. 15 GDPR, Art. 17 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined GRUPO NORCONSULTING, S.L. with EUR 15,000. Apparently, a data subject had complained to the DPA that the data controller had not properly complied with their request for the access and deletion of their personal data, which prompted the DPA to issue a fine.

Ireland

Data Protection Authority of Ireland

02/27/2023

€750,000

Bank of Ireland 365

Art. 5 (1) f) GDPR, Art. 32 (1) GDPR

Failure to comply with data processing principles

The Irish DPA fined Bank of Ireland 365 EUR 750,000. The bank notified the DPA of 10 data breaches related to its app, in which unauthorized individuals gained access to the app and to various individuals' accounts. The DPA concluded that the bank had failed to implement the required organizational and technical measures, which facilitated the breaches.

Spain

Spanish Data Protection Authority (AEPD)

02/27/2023

€4,000

Attorney

Art. 5 (1) f) GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The Spanish DPA has fined an attorney with EUR 4,000. The attorney had sent a court ruling that contained the personal data of a data subject to various individuals on WhatsApp without the consent of the data subject.

Spain

Spanish Data Protection Authority (AEPD)

02/22/2023

€30,000

DISPLAY CONNECTORS, S.L.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined DISPLAY CONNECTORS, S.L. EUR 30,000 for publishing court case information that included personal data of the complainant's minor son. It held that the minor's right to privacy outweighed freedom of information, violating data minimization. The original fine of EUR 50,000 was reduced due to admission of responsibility and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

02/21/2023

€300

Private individual

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined a private individual who had shared a document containing a data subject's personal data in a WhatsApp group without first obtaining the data subject's consent. The original fine of EUR 500 was reduced to EUR 300 because of admission of responsibility and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

02/21/2023

€10,000

HERON CITY VALENCIA MANAGEMENT S.L.

Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined HERON CITY VALENCIA MANAGEMENT, S.L. with EUR 10,000. One of the data subjects had complained to the DPA that the data controller had not complied with their request for data access to the recordings of the video surveillance system where the data subjects was also captured.

Spain

Spanish Data Protection Authority (AEPD)

02/21/2023

€1,500

Private individual

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Spanish (also known as AEPD) DPA has fined a private individual with EUR 1,500. Apparently, the data controller had sent an email that contained personal data to several recipients in an open distribution list. Obviously, this provided access to every member of that list to see the email addresses of all the other members.

Spain

Spanish Data Protection Authority (AEPD)

02/21/2023

€300

PLANET COSTA DORADA SOCIEDAD LIMITADA

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined PLANET COSTA DORADA SOCIEDAD LIMITADA with EUR 300. Apparently, the company had not provided any information notice about the video surveillance system installed on its premises.

Spain

Spanish Data Protection Authority (AEPD)

02/21/2023

€1,200

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined a private individual EUR 1,200. The data controller had installed several video surveillance cameras that also captured public space, among other areas, which violated the principle of data minimization. The controller had also not properly informed data subjects about the video surveillance system.

Spain

Spanish Data Protection Authority (AEPD)

02/21/2023

€180

SUPER 24H LOS ROSALES, S.L.

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA has fined SUPER 24H LOS ROSALES, S.L. with EUR 180 because the data controller had not provided any notice with information about the video surveillance on its premises. The original fine of EUR 300 was reduced to EUR 180 because of admission of responsibility and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

02/21/2023

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined a private individual with EUR 300. Apparently, the individual in question (data controller) had installed several video surveillance cameras that also captured the public space, among other things. The DPA concluded that this was a violation of the principle of data minimization and issued a fine.

Spain

Spanish Data Protection Authority (AEPD)

02/21/2023

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined a private individual EUR 300. The individual, as data controller, had installed several video surveillance cameras that also captured a neighboring property, among other things. The DPA concluded that this violated the principle of data minimization and issued the fine.

Spain

Spanish Data Protection Authority (AEPD)

02/21/2023

€300

Private individual

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined a private individual with EUR 300 because he had failed to provide sufficient information about a video surveillance system posted on his property.

Spain

Spanish Data Protection Authority (AEPD)

02/21/2023

€300

COMANDANCIA DE LLEIDA

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined COMANDANCIA DE LLEIDA with EUR 300. The data controller had not provided a notice with information regarding the video surveillance system on its premises.

Spain

Spanish Data Protection Authority (AEPD)

02/21/2023

€600

Private individual

Art. 5 (1) c) GDPR, Art. 13 GPDR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined a private individual EUR 600. The individual had installed several video surveillance cameras that also captured public space, among other things, which the DPA called a severe violation of data minimization. The individual also failed to properly inform data subjects about the processing via the cameras.

Greece

Hellenic Data Protection Authority (HDPA)

02/20/2023

€40,000

Vodafone

Art. 15 GDPR, Art. 33 GDPR

Failure to notify DPA of a data breach

The Hellenic DPA fined Vodafone EUR 40,000. After an individual requested access to records of their conversations with a Vodafone call center, Vodafone sent them another customer's conversations instead. The individual complained, and the DPA also found that Vodafone did not report the incident to it in a timely manner.

Finland

Deputy Data Protection Ombudsman

02/17/2023

€440,000

Suomen Asiakastieto Oy

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

The Finnish DPA fined Suomen Asiakastieto Oy EUR 440,000 for failing to comply with one of its orders. During an investigation, the DPA found that the company had unlawfully stored financial data of multiple data subjects. It ordered the company to remove this data, but the company refused to do so.

Poland

Polish National Personal Data Protection Office (UODO)

02/08/2023

€7,200

Company

Art. 5 (1) f) GDPR, Art. 5 (2) GDPR, Art. 24 (1) GDPR, Art. 25 (1), (2) GDPR, Art. 32 (1), (2) GDPR

Failure to comply with data processing principles

The Polish DPA fined a company EUR 7,200. After a data breach that led to the loss of personal data, the DPA found the company had not implemented the required organizational and technical measures, which facilitated the breach. It had also failed to conduct various risk analyses and did not check that its data processor offered enough guarantees.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

02/08/2023

€5,000

Medijobs Platform SRL

Art. 32 (1) b), (2) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined Medijobs Platform SRL EUR 5,000 after reporting a data breach under Art. 33 GDPR. Unauthorized third parties accessed its IT infrastructure and downloaded, deleted and transferred applicants' personal data (name, professional history, email address, marital status, etc). The DPA found that proper organizational and technical measures were missing.

Poland

Polish National Personal Data Protection Office (UODO)

02/07/2023

€321

Housing Association

Art. 5 (1) a) GDPR, Art. 28 (1), (3), (9) GDPR, Art. 33 (1) GDPR, Art. 34 (1), (2) GDPR

Failure to comply with data processing principles

The Polish DPA fined a housing association EUR 321 after a data breach involving the theft of documents, including a copy of a notarial deed. The association did not report the breach to the DPA within the required timeframe or notify affected data subjects, and had not comprehensively verified that its processor offered sufficient guarantees.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

02/06/2023

€80,500

I&S Limited Kft

Art. 5 (1) a), b) GDPR, Art. 6 (1) GDPR, Art. 9 (2) GDPR, Art. 13 (1), (2) GDPR, Art. 24 GDPR, Art. 25 GDPR

Failure to comply with data processing principles

The Hungarian DPA fined the spa operator I&S Limited Kft EUR 80,500. Its video cameras permanently monitored guests and employees, and the DPA found no valid legal basis for such extensive surveillance. The operator also failed to inform data subjects about the processing and processed customers' data for marketing purposes without a valid legal basis.

Norway

Norwegian Supervisory Authority (Datatilsynet)

02/06/2023

€900,000

Sats ASA

Art. 5 (1) a), e) GDPR, Art. 6 (1) GDPR, Art. 12 (1), (3) GDPR, Art. 13 GDPR, Art. 15 GDPR, Art. 17 GDPR

Failure to comply with data processing principles

The Norwegian DPA fined the fitness chain Sats EUR 900,000. It received several complaints from customers who had requested information and deletion of their personal data, but Sats did not comply with these requests. The DPA also found that Sats had processed a lot of customer data without a valid legal basis.

Cyprus

Cypriot Data Protection Commissioner

02/03/2023

€3,250

Epic Ltd.

Art. 6 (1) GDPR, Art. 24 (1), (2) GDPR, Art. 32 (1) GDPR

Non-compliance with lawful basis for data processing

The Cypriot DPA fined Epic Ltd. EUR 3,250 for making several unsolicited calls to 332 former customers without a valid legal basis. It also found that the company had taken no appropriate technical and organizational measures to prove that its processing complied with the GDPR.

Spain

Spanish Data Protection Authority (AEPD)

02/03/2023

€600

Hotel VILLA SORO, S.L.

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA has fined HOTEL VILLA SORO, S.L. with EUR 600. The data controller in question had apparently installed a video surveillance system without offering the required information as per Art. 13 GDPR. The original fine of EUR 1,000 was reduced to EUR 600 because of admission of responsibility and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

02/03/2023

€500

MIRACLE IBIZA S.L.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined MIRACLE IBIZA S.L. with EUR 500. The data controller had previously installed a video surveillance system that captured the front door of a data subject’s apartment. The DPA concluded that hits was a violation of the principle of data minimization as per Art. 5 (1) c) GDPR.

Greece

Hellenic Data Protection Authority (HDPA)

02/02/2023

€30,000

Piraeus Bank

Art. 5 (1) a), f) GDPR, Art. 33 GDPR, Art. 34 GDPR

Failure to comply with data processing principles

The Hellenic DPA fined Piraeus Bank EUR 30,000. A customer complained that the bank had disclosed the balance and transactions of two jointly owned accounts to the other joint owner's heirs during legal proceedings. The DPA found the disclosure unlawful. The bank also failed to report the incident to the DPA and the data subject in a timely manner.

Greece

Hellenic Data Protection Authority (HDPA)

02/02/2023

€10,000

Vodafone

Art. 5 (1) a), b) GDPR, Art. 6 (1), (4) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Hellenic DPA fined Vodafone EUR 10,000. An individual complained about receiving a package of promotional gifts from a company working with Vodafone, despite having expressly objected to any promotional use of their data. The DPA found no valid legal basis, and Vodafone could not show it had fully informed the person as required by Art. 13 GDPR.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

02/01/2023

€1,000

Tensa Art Design SA

Art. 21 (3) GDPR

Non-compliance with subjects' rights protection safeguards

The Romanian data protection authority (AEPD) has fined the company Tensa Art Design SA with EUR 1,000. A data subject had previously objected to a further newsletter subscription but the company had kept sending him advertisements.

Spain

Spanish Data Protection Authority (AEPD)

01/31/2023

€600

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA has fined a private individual with EUR 600. The individual in question installed several video surveillance cameras at their home that, among other things, recorded common areas of the residential complex. The DPA concluded that this was a violation of the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

01/31/2023

€600

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined a private individual EUR 600. The data controller had installed several video surveillance cameras that also covered public space, among other things, violating data minimization. It had also failed to properly inform data subjects about the processing via the cameras, breaching its duty to inform.

Spain

Spanish Data Protection Authority (AEPD)

01/31/2023

€180

Unknown

Art. 13 GDPR

Information obligation non-compliance

The Spanish DPA has fined a data controller with EUR 180. Apparently, the data controller had failed to provide a notice with information regarding the video surveillance on its premises. The original fine of EUR 300 was reduced to EUR 180 because of admission of responsibility and voluntary payment.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

01/31/2023

€1,000

Dentist

Art. 6 (1) a) GDPR, Art. 9 (2) a) GDPR

Non-compliance with lawful basis for data processing

The Romanian DPA fined a dentist with EUR 1,000. The data controller had published medical information of a patient (photos and x-rays) in an article on a medical blog. However, the dentist did not obtain the patient’s consent before publishing the medical data. So, the DPA concluded that the data controller had unlawfully processed this data.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

01/31/2023

€1,000

Dent Estet Clinic SA

Art. 33 GDPR

Failure to notify DPA of a data breach

The Romanian DPA fined Dent Estet Clinic SA, a dental practice, EUR 1,000. One of its dentists published a patient's medical information (photos and x-rays) in an article on a medical blog without the patient's consent. Although the patient informed the clinic, it did not notify the DPA of this data breach in a timely manner.

Spain

Spanish Data Protection Authority (AEPD)

01/27/2023

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined a private individual with EUR 300. The data controller had previously installed several video surveillance cameras that, among other things, recorded a neighbor’s property and the public space. The DPA concluded that this was a violation of the principle of data minimization.

Italy

Italian Data Protection Authority (Garante)

01/26/2023

€5,000

Misterbianco municipality

Art. 5 GDPR, Art. 6 GDPR, Art. 2-ter Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined the Misterbianco municipality EUR 5,000. An employee complained that the municipality had published a document containing their personal data on its website. The investigation showed that the municipality had no valid legal basis for publishing the data, which made the processing unlawful.

Italy

Italian Data Protection Authority (Garante)

01/26/2023

€7,000

Azienda Ospedaliera Bianchi Melacrino Morelli

Art. 5 GDPR, Art. 9 GDPR, Art. 32 GDPR, Art. 75 Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined Azienda Ospedaliera Bianchi Melacrino Morelli. The controller mistakenly sent a document containing a data subject's health data to the wrong recipient. The DPA found that the healthcare facility had failed to put in place the required organizational and technical measures to protect the data.

Italy

Italian Data Protection Authority (Garante)

01/26/2023

€5,000

Azienda ULSS n.5 Polesana

Art. 5 (1) f) GDPR, Art. 9 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Italian DPA fined Azienda ULSS n.5 Polesana EUR 5,000. The healthcare facility mistakenly sent one patient's medical record to another, unauthorized patient. The DPA found that it had failed to take the necessary organizational and technical measures to protect this personal data, which allowed such incidents to occur.

Spain

Spanish Data Protection Authority (AEPD)

01/25/2023

€3,000

CASAL DE L’ESPLUGA DE FRANCOLI

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined CASAL DE L’ESPLUGA DE FRANCOLI EUR 3,000. A club it managed posted photos of a competition showing minors on social media, and a child's mother complained that no permission was asked. The DPA found the processing unlawful for lack of a valid legal basis. The original EUR 5,000 fine was reduced for admission of responsibility and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

01/25/2023

€180

Unknown

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA has fined a data controller with EUR 180. Apparently, the data controller had not provided a notice with information regarding the video surveillance system on its premises. The original fine of EUR 300 was reduced to EUR 180 because of admission of responsibility and voluntary payment.

Ireland

Data Protection Authority of Ireland

01/23/2023

€460,000

Centric Health Ltd.

Art. 5 (1) f) GDPR, Art. 5 (2) GDPR, Art. 32 (1) GDPR

Failure to comply with data processing principles

The Irish DPA fined Centric Health Ltd. EUR 460,000. A ransomware attack accessed, altered and destroyed personal data such as names, dates of birth and contact details of more than 70,000 people, 2,500 of them permanently affected. The DPA found that the healthcare facility lacked proper organizational and technical measures, which facilitated the attack.

Spain

Spanish Data Protection Authority (AEPD)

01/20/2023

€360

TECNO MOTOR LA MUELA, S.L.L.

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined TECNO MOTOR LA MUELA, S.L.L. EUR 360. The controller's video surveillance cameras also covered public space, violating data minimization, and data subjects were not properly informed, violating the duty to inform under Art. 13 GDPR. The original fine of EUR 600 was reduced because of admission of responsibility and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

01/20/2023

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined a private individual with EUR 300. The data controller had installed several video surveillance cameras that, among other things, also recorded the neighbor’s property. The DPA concluded that this was a violation of the principle of data minimization.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

01/19/2023

€150,000

Dutch Social Insurance Institution (SVB)

Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

The Dutch DPA fined the Dutch Social Insurance Institution (SVB) EUR 150,000. An unknown third party obtained benefit information via the SVB telephone helpdesk, leaking client data. The DPA found the SVB had not implemented the required organizational and technical measures: its caller identity verification was poor and the verification questions too simple.

Ireland

Data Protection Authority of Ireland

01/19/2023

€5,500,000

WhatsApp Ireland Ltd.

Art. 6 (1) GDPR, Art. 12 GDPR, Art. 13 (1) c) GDPR

Non-compliance with lawful basis for data processing

The Irish DPA (DPC) fined WhatsApp Ireland EUR 5.5 million after a NOYB complaint. WhatsApp made access conditional on accepting updated Terms of Service and relied on a contractual basis under Art. 6 (1) b) GDPR. After dispute resolution under Art. 65 GDPR, the EDPB confirmed breaches of transparency obligations and of Art. 6 (1) GDPR; WhatsApp had 6 months to comply.

Poland

Polish National Personal Data Protection Office (UODO)

01/19/2023

€6,400

Szczecin-Centrum District Court

Art. 5 (1) f) GDPR, Art. 5 (2) GDPR, Art. 24 (1) GDPR, Art. 25 (1), (2) GDPR, Art. 32 (1), (2) GDPR

Failure to comply with data processing principles

The Polish DPA fined the Szczecin-Centrum District Court EUR 6,400 after it reported losing three data carriers, two of them private and unencrypted, holding drafts of rulings with personal data. The DPA found that IT had not verified them, that the court did not check compliance with its ban on private carriers and had no technical measures to prevent their use.

Spain

Spanish Data Protection Authority (AEPD)

01/18/2023

€2,000

Private investigator

Art. 13 GDPR

Information obligation non-compliance

The Spanish DPA fined a private investigator EUR 2,000. A person who had hired the investigator complained of not being sufficiently informed about the processing of their personal data during the investigation. The DPA also found that the contact form on the investigator's website made no reference to the privacy policy.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

01/18/2023

€1,000

Dante Internațional SA

Art. 17 GDPR

Information obligation non-compliance

The Romanian DPA has fined Dante Internațional SA with EUR 1,000. One of the data subjects had filed a complaint to the DPA against the data controller because the data controller kept sending them advertisements even though the data subject had requested the deletion of their data.

Sweden

Data Protection Authority of Sweden

01/17/2023

€17,900

Dalarna Region

Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

The Swedish DPA fined Dalarna Region EUR 17,900. The region sent out invitations to patient visits whose envelope windows showed the children's hospital, which gave unauthorized individuals access to patients' personal data. The DPA concluded that the region had not implemented proper organizational and technical measures to protect the data.

Cyprus

Cypriot Data Protection Commissioner

01/16/2023

€7,000

Newspaper

Art. 5 (1) c) GDPR, Art. 6 (1) f) GDPR

Failure to comply with data processing principles

The Cypriot DPA has fined the newspaper Πολίτης with EUR 7,000. The data controller had unlawfully published the names and pictures of two police officers without their consent.

Spain

Spanish Data Protection Authority (AEPD)

01/16/2023

€40,000

Thomas International Systems, S.A

Art. 9 GDPR

Information obligation non-compliance

The Spanish DPA fined Thomas International Systems, S.A EUR 40,000. The company runs psychological tests for other companies, here for Agroxarxa, S.L., which had stated that no sensitive data was requested. A participant had to provide sensitive data (disability, ethnicity), violating Art. 9 GDPR. The original fine of EUR 50,000 was reduced due to voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

01/16/2023

€56,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined Vodafone Espana, S.A.U. EUR 56,000. A customer complained that Vodafone issued a duplicate SIM card to a fraudulent third party without consent or identity verification, letting fraudsters access the customer's bank account and make unauthorized transactions. The original EUR 70,000 was reduced because of voluntary payment.

Italy

Italian Data Protection Authority (Garante)

01/11/2023

€5,000

Azienda Ospedale-Universita Padova

Art. 5 (1) f) GDPR, Art. 9 GDPR

Failure to comply with data processing principles

The Italian DPA fined Azienda Ospedale-Universita Padova EUR 5,000. The data controller sent an email containing consent forms for participation in a clinical trial to several recipients via an open distribution list, which made it possible for all of them (19 in total) to view each other's email addresses.

Italy

Italian Data Protection Authority (Garante)

01/11/2023

€6,000

Ufficio Scolastico Regionale per la Lombardia, Ufficio IV – Ambio Territoriale di Brescia

Art. 5 GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 2-ter Codice della privacy, Art. 2-septies (8) Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined the Ufficio Scolastico Regionale per la Lombardia, Ufficio IV – Ambio Territoriale di Brescia EUR 6,000. The school board published a document on its official website that contained a teacher's personal health data. The DPA found that it had no valid legal basis for publishing this data and acted unlawfully.

Spain

Spanish Data Protection Authority (AEPD)

01/02/2023

€24,000

FACTOR ENERGIA, S.A.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined FACTOR ENERGIA, S.A. EUR 24,000. A data subject complained of receiving several advertising messages from the controller without any contractual relationship. The DPA found the processing unlawful for lack of a valid legal basis. The original fine of EUR 40,000 was reduced because of admission of responsibility and voluntary payment.

Germany

Data Protection Authority of Niedersachsen

2023

€16,600

Company

Art. 6 GDPR, Art. 12 GDPR, Art. 26 GDPR

Unknown

A real estate firm with around €10m turnover had no joint-controller agreements, collected and used personal data of six people without a legal basis and was late erasing data of three others. Lower Saxony's DPA fined it €16,600.

Germany

Data Protection Authority of Bavaria

2023

Unknown

Private individual

Unknown

Failure to comply with data processing principles

An individual attached an AirTag to another person's car to track where it went. Bavaria's DPA imposed a four-figure fine.

Germany

Data Protection Authority of Bavaria

2023

Unknown

Physician

Unknown

Failure to comply with data processing principles

Replying to an online review of the practice, a doctor revealed a patient's health information. Bavaria's DPA imposed a four-figure fine.

Germany

Data Protection Authority of Bavaria

2023

Unknown

Private individual

Unknown

Failure to comply with data processing principles

A shop employee used a customer's contact details, given for business purposes, to contact them privately and send pornographic material. Bavaria's DPA imposed a fine.

Germany

Data Protection Authority of Bavaria

2023

Unknown

Store detective

Unknown

Failure to comply with data processing principles

A store detective took the contact details of a suspected shoplifter while on duty and later used them to contact that person privately. Bavaria's DPA imposed a fine.

Germany

Data Protection Authority of Bavaria

2023

Unknown

Private individual

Unknown

Failure to comply with data processing principles

A person stopped by a police officer, whom they had insulted and threatened during the check, later got hold of the officer's phone number and contacted them, leaving the officer feeling unsafe. Bavaria's DPA imposed a fine.

Germany

Data Protection Authority of Bavaria

2023

Unknown

Private individual

Unknown

Failure to comply with data processing principles

An individual hid a camera in a bush at a naturist beach and recorded video and sound of the people there. Bavaria's DPA imposed a fine.

Germany

Data Protection Authority of Hessen

2023

€5,000

Company

Art. 31 GDPR

Non-cooperation with Data Protection Authority

The company did not cooperate properly with Hesse's DPA during its proceedings and was fined €5,000.

Germany

Data Protection Authority of Hessen

2023

€25,000

Company

Art. 21 (3) GDPR

Non-compliance with subjects' rights protection safeguards

After a complaint, Hesse's DPA found the company had kept sending advertising to a person who had objected to it, and fined it €25,000.

Germany

Data Protection Authority of Hessen

2023

€3,600

Physician

Art. 5 (1) f) GDPR, Art. 32 (1) b) GDPR

Failure to implement sufficient measures to ensure information security

A doctor's practice threw away records containing patient data at a public waste site instead of destroying them securely. Hesse's DPA fined it €3,600.

Germany

Data Protection Authority of Brandenburg

2023

Unknown

Fishing club

Art. 6 GDPR

Non-compliance with lawful basis for data processing

A fishing club left lists of members' names, addresses, phone numbers, dates of birth and bank details openly accessible on its website. Brandenburg's DPA imposed a three-figure fine.

Germany

Data Protection Authority of Brandenburg

2023

Unknown

Police Officer

Unknown

Non-compliance with lawful basis for data processing

A police officer used the phone number of a person who had reported a crime to contact them privately, although it was only to be used to gather evidence. Brandenburg's DPA imposed a three-figure fine.

Germany

Data Protection Authority of Brandenburg

2023

Unknown

Private individual

Unknown

Non-compliance with lawful basis for data processing

Six hospital staff opened the medical records of a colleague who was being treated there, though none was involved in the treatment. Brandenburg's DPA fined each of them a three-figure sum.

Germany

Data Protection Authority of Brandenburg

2023

Unknown

Supermarket

Art. 6 (1) GDPR, Art. 9 (1) GDPR

Non-compliance with lawful basis for data processing

A supermarket displayed a list of staff sick days for 2022, including days off to care for a sick child, in the break room for four weeks, where even suppliers could see it. Brandenburg's DPA imposed a five-figure fine.

Germany

Data Protection Authority of Hamburg

2023

Unknown

Daycare center

Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

A daycare centre threw documents with personal data of children and their parents into a publicly accessible waste container. Hamburg's DPA imposed a four-figure fine.

Germany

Data Protection Authority of Hamburg

2023

Unknown

Private individual

Unknown

Failure to comply with data processing principles

A Twitch streamer learned a game opponent's real name, used work access to a customer database to find their address, then announced he would visit them in person. Hamburg's DPA imposed a mid four-figure fine.

Germany

Data Protection Authority of Hamburg

2023

€75,000

Company

Art. 9 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Staff had to report sick days by email to a 25-person list, against the firm's own policy, and a manager emailed one employee's sick days to several people. Hamburg's DPA found this sharing of health data unnecessary and the security inadequate, and fined the company €75,000.

Austria

Austrian Data Protection Authority (DSB)

2023

€28,000

Political Party

Unknown

Unknown

A political party sent two emails with all recipients visible, exposing addresses that revealed people's workplaces and political leanings. Austria's DPA fined it €50,700; the Federal Administrative Court later cut this to €28,000 because of the party's finances. The source gives no decision date.

Cyprus

Cypriot Data Protection Commissioner

2023

€8,000

Bank of Cyprus Public Company Ltd.

Art. 5 (1) d) GDPR

Failure to comply with data processing principles

The bank kept inaccurate information about a customer in its systems, breaching the accuracy principle. The Cypriot Commissioner fined it €8,000.

Germany

Data Protection Authority of Bremen

2023

Unknown

Police officers

Unknown

Non-compliance with lawful basis for data processing

Bremen's DPA fined ten police officers for looking up data in police information systems without authorisation, mostly found through a spot check after a 2021 police press release. Individual fines ranged from €100 to €1,000; no total is given, so the amount is left blank.

Germany

Data Protection Authority of Bremen

2023

Unknown

Website operator

Art. 6 GDPR

Non-compliance with lawful basis for data processing

Bremen's DPA fined five website operators for running Google Analytics on their sites without first getting visitors' consent.

Germany

Data Protection Authority of Bremen

2023

Unknown

Operator of a dating platform

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

An online dating site did not verify email addresses at sign-up, so a third party was able to open an account using the complainant's email address. Bremen's DPA fined the operator for weak security measures.

Germany

Data Protection Authority of Bremen

2023

Unknown

Real estate agency

Unknown

Non-compliance with lawful basis for data processing

An estate agency kept sending ads to, and phoning, a former prospective client even after that person had asked for their data to be erased. Bremen's DPA imposed five separate fines on the agency.

Germany

Data Protection Authority of Bremen

2023

Unknown

Clinic

Art. 6 GDPR

Non-compliance with lawful basis for data processing

A clinic sent an accident insurance fund a full, unredacted report on a patient's psychiatric treatment, without any lawful basis for sharing it. Bremen's DPA fined the clinic.

Germany

Data Protection Authority of Bremen

2023

Unknown

Company

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The company kept former employees' contact details so it could approach them later with job offers, without having their consent to do so. Bremen's DPA fined it.

Germany

Data Protection Authority of Bremen

2023

Unknown

Company

Art. 6 (1) a) GDPR

Non-compliance with lawful basis for data processing

After a recruitment process ended, the company kept an applicant's documents so it could consider them for future vacancies, but never asked for the applicant's consent. Bremen's DPA fined it.

Germany

Data Protection Authority of Bremen

2023

Unknown

Company

Unknown

Non-compliance with lawful basis for data processing

A company used video cameras in its offices for about two years to watch employees before, during and after working hours, and customers too, without any legal basis. Bremen's DPA fined it; the amount was not published.

Germany

Data Protection Authority of Baden-Wuerttemberg

2023

€1,200

Police Officer

Unknown

Non-compliance with lawful basis for data processing

A police officer looked people up in police databases for private reasons, without any legal basis. Baden-Württemberg's DPA fined the officer €1,200.

Germany

Data Protection Authority of Baden-Wuerttemberg

2023

€2,000

Private individual

Art. 6 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

A clinic employee used the patient administration system to look up a new neighbour out of curiosity, seeing personal and medical details without any work reason. Baden-Württemberg's DPA fined the employee €2,000.

Germany

Data Protection Authority of Baden-Wuerttemberg

2023

Unknown

Private individual

Art. 6 GDPR

Non-compliance with lawful basis for data processing

A private individual recorded road traffic with a dashcam that filmed every journey automatically. The Baden-Württemberg DPA found there was no legitimate interest that made such continuous filming of other road users necessary, so the recording was unlawful, and fined the driver.

Germany

Data Protection Authority of Baden-Wuerttemberg

2023

Unknown

Pizza delivery service

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

A pizza delivery service let years of printed receipts with customers' names, addresses, phone numbers and orders pile up; two bin bags of them were found dumped next to a public glass-recycling container. Baden-Württemberg's DPA imposed a mid four-figure fine.

Germany

Data Protection Authority of Baden-Wuerttemberg

2023

Unknown

Private individual

Unknown

Non-compliance with lawful basis for data processing

A woman secretly fixed a GPS tracker to another person's car for a long period, to follow the car of her husband's suspected lover and gather proof of an affair. After a police complaint, Baden-Württemberg's DPA imposed what it called a high fine; the amount was not published.

Cyprus

Cypriot Data Protection Commissioner

2023

€8,000

Cypriot Ministry of the Interior

Art. 5 (1) a), c), f) GDPR

Failure to comply with data processing principles

The Ministry sent personal data of its employees to the House of Representatives without a lawful basis, breaching the lawfulness, data minimisation and security principles. The Cypriot Commissioner fined it €8,000.

Cyprus

Cypriot Data Protection Commissioner

2023

€3,000

Breikot Management Ltd

Art. 5 (1) c) GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The company published more personal data in its reporting than the story required; the public interest in the news could have been served with less. The Cypriot Commissioner found a breach of data minimisation and fined the company.

Germany

Data Protection Authority of Berlin

2023

€215,000

Humboldt Forum Service GmbH

Unknown

Non-compliance with lawful basis for data processing

The visitor-services arm of Berlin's Humboldt Forum kept notes on staff covering health, psychotherapy and interest in a works council, and used them to rate people as 'critical' to keep on. Berlin's DPA found no legal basis. The €215,000 total includes three other fines of about €40,000. Reported 2 Aug 2023; no decision date given.

Italy

Italian Data Protection Authority (Garante)

2023

€2,000

Consorzio Concessioni Reti Gas S.c.a.r.l.

Art. 5 (1) a), c) GDPR, Art. 12 GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Italian DPA fined Consorzio Concessioni Reti Gas S.c.a.r.l. EUR 2,000. The company had left an intern's business email account active after the employment contract ended, and it could not prove that it had met its information obligations under the GDPR.

Italy

Italian Data Protection Authority (Garante)

2023

€300,000

Ediscom S.p.a.

Art. 5 (1) a), b), c) GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 14 GDPR, Art. 25 GDPR, Art. 130 Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined the marketing company Ediscom S.p.a. EUR 300,000. It had collected data from over 21 million individuals through online portals for marketing and used "dark patterns" to mislead users into consenting to marketing and to the transfer of their data to third parties. In some cases, it could not prove that consent had been obtained.

Germany

Data Protection Authority of Sachsen-Anhalt

2023

€9,000

Magdeburg University Hospital

Art. 33 GDPR

Failure to notify DPA of a data breach

The hospital did not notify the Saxony-Anhalt DPA of a breach in which a former employee passed personal data from its systems to outsiders, leaving the authority unaware for over a year. It also had to pay €450 in costs. The source (press report of 26 Jan 2023) gives no decision date.

Ireland

Data Protection Authority of Ireland

12/30/2022

€15,000

A&G Couriers Limited T/A Fastway Couriers (Ireland)

Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

The Irish DPA (DPC) fined A&G Couriers Limited T/A Fastway Couriers (Ireland) EUR 15,000. During an IT system changeover, the company suffered a cyberattack that gave unauthorized third parties access to personal data. The DPA found that it had failed to implement the necessary organizational and technical protection measures, which facilitated the attack.

Spain

Spanish Data Protection Authority (AEPD)

12/29/2022

€24,000

SUMINISTRADOR IBERICO DE ENERGIA, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined SUMINISTRADOR IBERICO DE ENERGIA, S.L. EUR 24,000. A customer complained that the company had switched their gas and electricity supplier without first obtaining their consent. The original fine of EUR 30,000 was reduced to EUR 24,000 because of voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

12/29/2022

€3,000

ADENET SYSTEMS, S.L.

Art. 58 (1) GDPR

Insufficient data processing agreement

The company failed to provide the requested information to the Spanish DPA (also known as AEPD) within the required timeframe, violating Art. 58 GDPR.

Spain

Spanish Data Protection Authority (AEPD)

12/28/2022

€300

Store owner

Art. 13 GDPR

Information obligation non-compliance

The Spanish DPA (also known as AEPD) has fined a store owner with EUR 300 because he failed to provide information signs about the CCTV surveillance installed in their premises.

Spain

Spanish Data Protection Authority (AEPD)

12/28/2022

€600

Homeowners Association

Art. 6 (1) e) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA has fined a homeowners association with EUR 600. The data controller had previously installed an unauthorized CCTV system in the residential area. Moreover, the DPA discovered that the data controller had not provided the sufficient information about the data processing through the CCTV.

Spain

Spanish Data Protection Authority (AEPD)

12/28/2022

€600

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined a private individual EUR 600. The data controller had installed video surveillance cameras that also covered public space and a neighbor's property, violating data minimization. It had also not properly informed data subjects about the processing through the cameras, violating its duty to inform.

Spain

Spanish Data Protection Authority (AEPD)

12/28/2022

€400

MAE WEST SYSTEMS, S.L.

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined MAE WEST SYSTEMS, S.L. with EUR 400. The data controller had previously installed video surveillance in a bar it was operating without offering enough information about it.

Spain

Spanish Data Protection Authority (AEPD)

12/28/2022

€300

Homeowners Association

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined a homeowner’s association for failing to provide enough information about the video surveillance in the residential area.

Spain

Spanish Data Protection Authority (AEPD)

12/28/2022

€2,000

Homeowners Association

Art. 6 (1) GDPR, Art. 15 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined a homeowners' association EUR 2,000. The person doing the cleaning work in the residential complex complained that members added them to a WhatsApp group, where they had to upload photos of their work, without consent, violating Art. 6 GDPR. The association also failed to timely comply with their access request, violating Art. 15 GDPR.

Spain

Spanish Data Protection Authority (AEPD)

12/28/2022

€100,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined Vodafone Espana, S.A.U. EUR 100,000 for processing without a sufficient legal basis. A prepaid line with charges had been registered in a data subject's name, though no contract existed; fraudsters had used their personal data. Vodafone entered the data into its systems without verifying whether the data subject had concluded the contract.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

12/27/2022

€3,000

Kaufland Romania SCS

Art. 29 GDPR, Art. 32 (1) b) GDPR, Art. 32 (2), (4) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined Kaufland Romania SCS EUR 3,000 after its Art. 33 GDPR breach report. An employee photographed CCTV recordings with a cell phone and gave the pictures to a third party, who published them on a local newspaper's website, with two people and a license plate identifiable. The DPA found necessary organizational and technical measures missing.

Finland

Deputy Data Protection Ombudsman

12/27/2022

€122,000

Company

Art. 9 GDPR

Information obligation non-compliance

The Finnish DPA fined a company EUR 122,000. The company sold products that process health data such as heart rate, and users filed many complaints. The DPA found no sufficient legal basis: users were informed only in general, not about each type of health data (e.g., oxygen capacity, body mass index) or its purpose, so their consent was not valid.

Ireland

Data Protection Authority of Ireland

12/22/2022

€100,000

VIEC Limited

Art. 5 (1) f) GDPR, Art. 32 (1) GDPR

Failure to comply with data processing principles

The Irish DPA fined nursing home operator VIEC Limited EUR 100,000. It notified the DPA of a phishing attack in which an unauthorized third party accessed a manager's email account and thus residents' health and biometric data. The DPA found breaches of the principles of confidentiality and integrity and a lack of appropriate organizational and technical measures.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

12/22/2022

€10,000

SUBREZIDENȚIAL Broker S.R.L.

Art. 32 (4) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined SUBREZIDENȚIAL Broker S.R.L. EUR 10,000. An employee unauthorizedly published online an Excel spreadsheet with personal data of 509 customers (first and last name, telephone number, email address, ID number and bank details). The DPA found that the controller had not implemented appropriate organizational and technical measures.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

12/21/2022

€8,000

Hotel

Art. 5 (1) e) GDPR, Art. 6 (1) GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 31 GDPR

Failure to comply with data processing principles

The Hungarian DPA fined a hotel EUR 8,000. It had installed cameras covering the dining room and a whirlpool area that permanently recorded guests, to protect people and property. The DPA found these purposes disproportionate to the severe interference with guests' privacy and found that the hotel gave too little information about the surveillance.

Spain

Spanish Data Protection Authority (AEPD)

12/20/2022

€3,000

Private individual

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined a private individual EUR 3,000. He posted videos of teachers and their underage students during physical education classes online to express anger that students had to wear a mask in class. The DPA found that he unlawfully processed their personal data, having neither their consent nor any other legal basis.

Spain

Spanish Data Protection Authority (AEPD)

12/20/2022

€2,000

Property owner administrative board

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

The Spanish DPA fined a property owners' association EUR 2,000. Two owners had requested copies of their financial documents from the board, and the association posted the requests, containing their personal data, on the bulletin board in a common area of the building. The owners complained, and the DPA found a violation of the principle of confidentiality.

Spain

Spanish Data Protection Authority (AEPD)

12/20/2022

€1,000

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA fined a private individual EUR 1,000. A data subject complained that the individual had published their personal data, including name, surname and date of birth, without consent in a WhatsApp group with 31 members. The DPA concluded that this violated the principle of data minimization.

Greece

Hellenic Data Protection Authority (HDPA)

12/19/2022

€7,000

Ιγνατιάδης Νικόλαος και ΣΙΑ Ε.Ε.

Art. 12 GDPR, Art. 15 GDPR, Art. 31 GDPR

Non-compliance with subjects' rights protection safeguards

The Hellenic DPA has fined the company ΜΑΡΙΑ ΠΕΔΙΩΤΗ ΚΑΙ ΣΙΑ Ο.Ε. with EUR 7,000. The company had insufficiently complied with the request for information from an individual (the information was both late and incomplete). Moreover, the data controller had not sufficiently cooperated with the DPA.

Italy

Italian Data Protection Authority (Garante)

12/15/2022

€120,000

Eurosanita S.P.A.

Art. 5 GDPR, Art. 9 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Italian DPA fined Eurosanita S.P.A., which controls various healthcare facilities, EUR 120,000. A person complained after mistakenly receiving a document with another individual's medical records. The DPA found that Eurosanita had failed to take the necessary organizational and technical measures to protect personal data.

Italy

Italian Data Protection Authority (Garante)

12/15/2022

€6,000

Comune di Bracciano

Art. 5 GDPR, art. 6 GDPR, Art. 9 GDPR, Art. 2-ter Codice della privacy, Art. 2-septies (8) Codice della privacy

Failure to comply with data processing principles

The Italian DPA (Garante) fined the Comune di Bracciano EUR 6,000. A former employee complained that the municipality had published a document containing their personal health data on its website. The DPA found that it had no valid legal basis for the publication and therefore acted unlawfully.

Italy

Italian Data Protection Authority (Garante)

12/15/2022

€8,000

Comune di Vicchio

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 9 (2), (4) GDPR

Failure to comply with data processing principles

The Italian DPA (Garante) fined the Comune di Vicchio EUR 8,000. The municipality processed employees' biometric data to register attendance. Garante found this disproportionate to its purpose and an unjustified infringement of data subjects' rights, so it lacked a valid legal basis. The municipality also did not give the DPA its data protection officer's contact data.

Italy

Italian Data Protection Authority (Garante)

12/15/2022

€5,000

Comune di Borgia

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 9 (2), (4) GDPR, Art. 37 (7) GDPR

Failure to comply with data processing principles

The Italian DPA (Garante) fined the Comune di Borgia EUR 5,000. The municipality processed employees' biometric data to register attendance. Garante found this disproportionate to its purpose and an unjustified infringement of data subjects' rights, so it lacked a valid legal basis. The municipality also failed to give the DPA its data protection officer's contact data.

Italy

Italian Data Protection Authority (Garante)

12/15/2022

€3,000

Scuola Statale Secondaria di I^ grado 'Bianco-Pascol'

Art. 5 GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 12 GDPR, Art. 2-ter Codice della privacy, Art. 2-sexies Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined the school Scuola Statale Secondaria di I^ grado 'Bianco-Pascol' EUR 3,000. The school had published a document containing students' personal health data in its electronic register without a valid legal basis, acting unlawfully. It also failed to respond to several requests for information in a timely manner.

Italy

Italian Data Protection Authority (Garante)

12/15/2022

€55,000

Azienda Universitaria Giuliano Isontina

Art. 5 (1) a) GDPR, Art. 9 GDPR, Art. 14 GDPR, Art. 35 GDPR, Art. 2-sexies Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined Azienda Universitaria Giuliano Isontina EUR 55,000. The health authority used algorithms and patient data to profile each patient's risk of complications in case of a Covid 19 infection. The DPA found no valid legal basis for the profiling and no data protection impact assessment; the large number of affected individuals was aggravating.

Italy

Italian Data Protection Authority (Garante)

12/15/2022

€55,000

Azienda Universitaria Friuli Centrale

Art. 5 (1) a) GDPR, Art. 9 GDPR, Art. 14 GDPR, Art. 35 GDPR, Art. 2-sexies Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined Azienda Universitaria Friuli Centrale EUR 55,000. The health authority used algorithms and patient data to profile each patient's risk of complications in case of a Covid 19 infection. The DPA found no valid legal basis for the profiling and no data protection impact assessment; the large number of affected individuals was aggravating.

Italy

Italian Data Protection Authority (Garante)

12/15/2022

€55,000

Azienda Universataria Friuli Occidentale

Art. 5 (1) a) GDPR, Art. 9 GDPR, Art. 14 GDPR, Art. 35 GDPR, Art. 2-sexies Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined Azienda Universitaria Friuli Occidentale EUR 55,000. The health authority used algorithms and patient data to profile each patient's risk of complications in case of a Covid 19 infection. The DPA found no valid legal basis for the profiling and no data protection impact assessment; the large number of affected individuals was aggravating.

Italy

Italian Data Protection Authority (Garante)

12/15/2022

€30,000

Verizon Connect Italy S.p.A.

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 28 GDPR

Failure to comply with data processing principles

The Italian DPA fined Verizon Connect Italy S.p.A. EUR 30,000 after a complaint from a person who had worked for a Verizon customer. Verizon installed GPS systems in customers' delivery vehicles as their processor, but the relationship was not sufficiently regulated as Art. 28 GDPR requires, so the data was processed without a valid legal basis for a long time.

Spain

Spanish Data Protection Authority (AEPD)

12/15/2022

€30,000

Orange Espagne S.A.U.

Art. 5 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined ORANGE ESPAGNE, S.A.U. EUR 30,000. A telephone line was registered in a data subject's name without consent or any contract; fraudsters had concluded the contracts using the person's data, and Orange entered it in its systems without verification. The original fine of EUR 60,000 was reduced for admission of guilt and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

12/15/2022

€16,000

HOSPITAL RECOLETAS PONFERRADA , S.L.

Art. 6 (1) GDPR, Art. 15 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined HOSPITAL RECOLETAS PONFERRADA, S.L. EUR 16,000. A patient complained that a consent form filled out during a medical examination had items already pre-ticked. The hospital also failed to answer the patient's request for access to their data in time. The original fine of EUR 20,000 was reduced for voluntary payment.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

12/15/2022

€50,000

Societatea Energetică Electrica S.A.

Art. 28 (3) a) GDPR

Non-compliance with subjects' rights protection safeguards

The Romanian DPA has fined Societatea Energetică Electrica S.A. with EUR 50,000 for violating Art. 28 (3) a) GDPR

Finland

Deputy Data Protection Ombudsman

12/13/2022

€750,000

Alektum Oy

Art. 12 (3) GDPR, Art. 15 (1), (3) GDPR

Non-compliance with subjects' rights protection safeguards

The Finnish DPA fined the debt collection company Alektum Oy EUR 750,000. An investigation began after three people filed complaints. The DPA found that Alektum did not respond, or did not respond completely, to data subjects' requests regarding their data protection rights and had not sufficiently cooperated with the DPA.

Luxembourg

National Commission for Data Protection (CNPD)

12/13/2022

€1,500

Manager of a real estate co-ownership

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR, Art. 12 (3), (4) GDPR, Art. 15 (1) b), c) GDPR

Failure to comply with data processing principles

The Luxembourg DPA fined the manager of a real estate co-ownership EUR 1,500. The controller disclosed a data subject's personal data to unauthorized third parties without a valid legal basis and failed to respond in a timely manner to data subjects' requests to exercise their rights.

Luxembourg

National Commission for Data Protection (CNPD)

12/13/2022

€1,400

Company

Art. 12 (1) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The DPA of Luxembourg fined a company EUR 1,400. The company provides online services to citizens and, the DPA found, had not offered enough information about its data processing in an intelligible, transparent, concise and easily accessible form (Art. 12 (1) GDPR). It also failed to give data subjects enough information about the processing, violating Art. 13 GDPR.

Luxembourg

National Commission for Data Protection (CNPD)

12/13/2022

€700

Company

Art. 12 (1) GDPR, Art. 13 (1) f) GDPR

Non-compliance with lawful basis for data processing

The DPA of Luxembourg fined a company EUR 700. The company provides online services to citizens and had not offered enough information about its data processing in an intelligible, transparent, concise and easily accessible form (Art. 12 (1) GDPR). It also gave too little information about transfers to a third country or international organization, violating Art. 13 GDPR.

Luxembourg

National Commission for Data Protection (CNPD)

12/13/2022

€2,100

Company

Art. 12 (1) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The DPA of Luxembourg fined a company EUR 2,100. The company provides online services to citizens and had not offered enough information about its data processing in an intelligible, transparent, concise and easily accessible form (Art. 12 (1) GDPR). It also gave data subjects too little information about the processing of their personal data, violating Art. 13 GDPR.

Luxembourg

National Commission for Data Protection (CNPD)

12/13/2022

€2,500

Company

Art. 12 (1) GDPR

Non-compliance with lawful basis for data processing

The DPA of Luxembourg fined a company EUR 2,500. During the investigation, the DPA found that this provider of online services to citizens had not offered enough information about its data processing in an intelligible, transparent, concise and easily accessible form, which violated Art. 12 (1) GDPR.

Luxembourg

National Commission for Data Protection (CNPD)

12/13/2022

€1,000

Company

Art. 12 (1) GDPR

Non-compliance with lawful basis for data processing

The DPA of Luxembourg fined a company EUR 1,000. The company provides online services to citizens and, according to the investigation, had not given enough information about its data processing in an intelligible, transparent, concise and easily accessible form, violating Art. 12 (1) GDPR.

Spain

Spanish Data Protection Authority (AEPD)

12/13/2022

€56,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined Vodafone Espana, S.A.U. EUR 56,000. A complainant said Vodafone had handed a SIM card duplicate to a fraudulent third party without consent. It had not verified that party's identity or obtained the data subject's consent, so fraudsters reached their bank accounts and made unauthorized payments. The EUR 70,000 fine was reduced for voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

12/13/2022

€56,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined Vodafone Espana, S.A.U. EUR 56,000 after a person complained that the company had given a duplicate of their SIM card to a fraudulent third party without consent. Vodafone had not checked the third party's identity, enabling unauthorized payments from the person's bank accounts. The original EUR 70,000 fine was reduced for voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

12/13/2022

€56,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined Vodafone Espana, S.A.U. EUR 56,000. A customer complained that Vodafone had issued a duplicate of their SIM card to a fraudulent third party without consent. It had not verified the third party's identity, so the fraudsters accessed the customer's bank accounts and made unauthorized payments. The fine of EUR 70,000 was reduced for voluntary payment.

Finland

Deputy Data Protection Ombudsman

12/09/2022

€230,000

Viking Line Oy Abp

Art. 5 (1) a), d) GDPR, Art. 12 (3) GDPR, Art. 13 GDPR, Art. 15 (1) GDPR, Art. 25 (1) GDPR

Failure to comply with data processing principles

The Finnish DPA fined Viking Line Oy Abp EUR 230,000 after a former employee complained. The company had not complied with the employee's request for access to their health data, stored some medical data incorrectly and alongside other personal data, and had not properly informed employees about the processing as required by Art. 13 GDPR.

Spain

Spanish Data Protection Authority (AEPD)

12/09/2022

€120

Private individual

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) fined a private individual EUR 120. The individual had installed a video surveillance system in a multi-party building they owned, but the information sign lacked necessary information about the data controller and the exercise of data subjects' rights. The original fine of EUR 150 was reduced for voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

12/09/2022

€8,000

Notary

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA has fined a notary with EUR 8,000. The data controller had consulted the land register of a property that belonged to the data subject without an order that required the consultation of this data or the consent of the data subject. The original fine of EUR 10,000 was reduced to EUR 8,000 because of voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

12/09/2022

€480

Private individual

Art. 6 GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined a private individual EUR 480 for installing several video surveillance cameras in a residential complex that also covered common areas. The individual had no permission or legal basis and gave data subjects no information about the surveillance. The original fine of EUR 600 was reduced for voluntary payment.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

12/09/2022

€2,000

Casa Rusu S.R.L.

Art. 25 (1) GDPR, Art. 32 (1) b) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined Casa Rusu S.R.L. EUR 2,000 after it reported a data breach under Art. 33 GDPR. An unauthorized form in the website's payment process collected customers' card data, exposing cardholders' names, card numbers, expiration dates and CVC codes. The DPA found that appropriate organizational and technical measures were missing.

Croatia

Croatian Data Protection Authority (AZOP)

12/08/2022

€2,654

Retailer

Art. 27 (2) Croatian Act on the Implementation of the GDPR

Information obligation non-compliance

The Croatian DPA (azop) fined a retailer EUR 2,654. The retailer had installed several video surveillance systems on its premises, but the video surveillance notice lacked some of the relevant information. The DPA concluded that this violated Art. 27 (2) of the Croatian Act on the Implementation of the GDPR.

Croatia

Croatian Data Protection Authority (AZOP)

12/08/2022

€2,654

Jewelry manufacturer

Art. 27 (2) Croatian Act on the Implementation of the GDPR

Information obligation non-compliance

The Croatian DPA (azop) fined a jewelry manufacturer EUR 2,654. The manufacturer had installed several video surveillance systems on its premises, but the video surveillance notice lacked some of the relevant information. The DPA concluded that this violated Art. 27 (2) of the Croatian Act on the Implementation of the GDPR.

France

French Data Protection Authority (CNIL)

12/08/2022

€300,000

FREE SAS

Art. 12 GDPR, Art. 15 GDPR, Art. 17 GDPR, Art. 32 GDPR, Art. 33 GDPR

Non-compliance with subjects' rights protection safeguards

The French DPA fined FREE SAS EUR 300,000 after several complaints from individuals who had problems exercising their rights of access and deletion. The company did not process such requests in a timely manner, allowed insecure passwords, stored user passwords unencrypted in its databases and inadequately documented a data breach.

Croatia

Croatian Data Protection Authority (AZOP)

12/07/2022

€1,991

Fish market

Art. 27 (2) Croatian Act on the Implementation of the GDPR

Information obligation non-compliance

The Croatian DPA (azop) fined a fish market EUR 1,991. The fish market had installed several video surveillance systems on its premises, but the video surveillance notice lacked some of the relevant information. The DPA concluded that this violated Art. 27 (2) of the Croatian Act on the Implementation of the GDPR.

Croatia

Croatian Data Protection Authority (AZOP)

12/07/2022

€2,654

Retailer

Art. 27 (2) Croatian Act on the Implementation of the GDPR

Information obligation non-compliance

The Croatian DPA (azop) fined a retailer EUR 2,654. The retailer had installed several video surveillance systems on its premises, but the video surveillance notice lacked some of the relevant information. The DPA concluded that this violated Art. 27 (2) of the Croatian Act on the Implementation of the GDPR.

Croatia

Croatian Data Protection Authority (AZOP)

12/06/2022

€1,991

Retailer

Art. 27 (2) Croatian Act on the Implementation of the GDPR

Information obligation non-compliance

The Croatian DPA (azop) fined a retailer EUR 1,991. The retailer had installed several video surveillance systems on its premises, but the video surveillance notice lacked some of the relevant information. The DPA concluded that this violated Art. 27 (2) of the Croatian Act on the Implementation of the GDPR.

Croatia

Croatian Data Protection Authority (AZOP)

12/06/2022

€3,185

Retailer

Art. 27 (2) Croatian Act on the Implementation of the GDPR

Information obligation non-compliance

The Croatian DPA (azop) fined a retailer EUR 3,185. The retailer had installed several video surveillance systems on its premises, but the video surveillance notice lacked some of the relevant information. The DPA concluded that this violated Art. 27 (2) of the Croatian Act on the Implementation of the GDPR.

Croatia

Croatian Data Protection Authority (AZOP)

12/05/2022

€3,583

Retailer

Art. 27 (1) Croatian act on the Implementation of the GDPR

Information obligation non-compliance

The Croatian DPA (azop) fined a retailer EUR 3,583. The retailer had installed a video surveillance system on its premises, but the DPA found that it failed to inform data subjects that they would be recorded by CCTV. The DPA concluded that this violated Art. 27 (1) of the Croatian Act on the Implementation of the GDPR.

Croatia

Croatian Data Protection Authority (AZOP)

12/05/2022

€1,991

Betting place

Art. 27 (1), (2) Croatian Act on the Implementation of the GDPR

Information obligation non-compliance

The Croatian DPA (azop) fined a betting place EUR 1,991. The betting place had installed a video surveillance system on its premises, but the notice was not visible to people entering the monitored area and lacked some relevant CCTV information. The DPA concluded that this violated Art. 27 (1) and (2) of the Croatian Act on the Implementation of the GDPR.

Spain

Spanish Data Protection Authority (AEPD)

12/03/2022

€300

Homeowners Association

Art 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined the Homeowners Association with EUR 300. The association had previously installed several video surveillance cameras across the residential areas that, among other things, also covered the common area. The DPA concluded that this was a violation of the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

12/03/2022

€600

LORENT 2013, S.L.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined LORENT 2013, S.L. with EUR 600. The data controller had previously installed several video surveillance cameras that, among other things, also covered the public space. The DPA concluded that this was a violation of the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

12/02/2022

€3,600

Federation of Sports for People with Intellectual Disabilities of Castilla la Mancha-FECAM

Art. 9 (2) a) GDPR, Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA fined the Federation of Sports for People with Intellectual Disabilities of Castilla la Mancha-FECAM EUR 3,600. It processed participants' Covid-19 antigen test data without consent and did not inform them of the retention period. The original fine of EUR 6,000 was reduced for admission of responsibility and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

12/02/2022

€3,500

CASA 7 PERSONAL SHOPPER, S.L.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Spanish DPA has fined CASA 7 PERSONAL SHOPPER, S.L. with EUR 3,500. The data controller had sent an email containing personal data to several recipients in an open distribution list. This resulted in the recipients seeing all the email addresses of the rest of the recipients.

Italy

Italian Data Protection Authority (Garante)

12/01/2022

€2,000

Store owner

Art. 5 (1) a) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Italian DPA has fined a store owner with EUR 2,000 because it had failed to offer the necessary information as per Art. 13 GDPR regarding the CCTV surveillance on its premises.

Italy

Italian Data Protection Authority (Garante)

12/01/2022

€6,000

Store owner (Joy Unique Collection)

Art. 5 GDPR, Art. 13 GDPR, Art. 114 Codice della privacy

Failure to comply with data processing principles

The Italian DPA has fined the owner of the Joy Unique Collection store with EUR 6,000. The data controller had been operating video surveillance cameras on its premises without any authorization. Moreover, the DPA discovered that the information signs regarding the processing of personal data through the video surveillance system were missing.

Italy

Italian Data Protection Authority (Garante)

12/01/2022

€100,000

Lazio Region

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 113 Codice della privacy, Art. 114 Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined the Lazio Region EUR 100,000. A trade union complained that the region monitored the email accounts of its legal department's employees over suspected disclosure of information protected by official secrecy. The region stored and assessed the data, including private-life information, for 180 days. The DPA found no valid legal basis for this.

Italy

Italian Data Protection Authority (Garante)

12/01/2022

€20,000

Amazon Italia Logistica s.r.l.

Art. 12 GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The Italian DPA fined Amazon Italia Logistica s.r.l. EUR 20,000. A former employee had requested documents from the company but did not receive them in due time. During the investigation, the DPA found that the controller had not properly fulfilled its obligation to comply with the data subject's access request.

Italy

Italian Data Protection Authority (Garante)

12/01/2022

€6,000

A.R.N.A.S. Civico

Art. 5 GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 2-ter Codice della privacy, Art. 2-septies (8) Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined A.R.N.A.S. Civico EUR 6,000 after two of its employees filed a complaint. The investigation showed that the controller had previously published two documents containing the employees' personal health data online without obtaining their consent, thereby making that data public.

Italy

Italian Data Protection Authority (Garante)

12/01/2022

€3,000

Store Owner (Woolen)

Art. 5 GDPR, Art. 13 GDPR, Art. 114 Codice della privacy

Failure to comply with data processing principles

The Italian DPA has fined the owner of the store “Woolen” with EUR 3,000. The data controller had operated several video surveillance cameras on its premises without the required authorization. Moreover, the DPA discovered that the information signs about the processing of personal data by the cameras were not where they should be (missing).

Poland

Polish National Personal Data Protection Office (UODO)

11/30/2022

€9,600

PIONIER (law firm)

Art. 5 (1), a) GDPR, Art. 6 (1) GDPR, Art. 9 GDPR

Failure to comply with data processing principles

The Polish DPA fined the law firm PIONIER EUR 9,600. The firm, which helps traffic accident victims claim damages from insurers, processed potential clients' personal data, including health data, taken from press and social media reports, without a valid legal basis. It asked for verbal consent, but consent should be provable later, e.g. in a register of consents.

Spain

Spanish Data Protection Authority (AEPD)

11/29/2022

€3,000

Unknown company

Art. 6 GDPR, Art. 14 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined a company EUR 3,000. Its video surveillance system also recorded the voices of customers and employees without a valid legal basis, and the company did not provide enough information about the system, including the data processing, the controller's identity and the exercise of data subject rights.

Spain

Spanish Data Protection Authority (AEPD)

11/29/2022

€500

Private individual

Art. 5 (1) c) GDPR

Failure to implement sufficient measures to ensure information security

The Spanish DPA (also known as AEPD) fined a private individual EUR 500. The individual had installed several video surveillance cameras that also covered public space and had published some of the recorded images publicly on Facebook. The DPA found that this violated the principle of data minimization.

Croatia

Croatian Data Protection Authority (AZOP)

11/25/2022

€1,991

Betting place

Art. 27 (2) Croatian Act on the Implementation of the GDPR

Information obligation non-compliance

The Croatian DPA (azop) fined a betting place EUR 1,991. The betting place had installed several video surveillance systems on its premises, but the video surveillance notice lacked some of the relevant information. The DPA concluded that this violated Art. 27 (2) of the Croatian Act on the Implementation of the GDPR.

Croatia

Croatian Data Protection Authority (AZOP)

11/25/2022

€1,991

Company in the hospitality industry

Art. 27 (2) Croatian Act on the Implementation of the GDPR

Information obligation non-compliance

The Croatian DPA (azop) fined a company in the hospitality industry EUR 1,991. The company had installed several video surveillance systems on its premises, but the video surveillance notice lacked some of the relevant information. The DPA concluded that this violated Art. 27 (2) of the Croatian Act on the Implementation of the GDPR.

Spain

Spanish Data Protection Authority (AEPD)

11/25/2022

€5,000

APEDANICA

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA fined APEDANICA, an association, EUR 5,000. Employees of LEGAL ERASER SL complained after the association requested information about the company from the DPA under the Spanish Transparency Act and then published documents containing personal data of the company's customers and employees at 58 links on the internet.

Spain

Spanish Data Protection Authority (AEPD)

11/25/2022

€1,800

ALPA 57 PRODUCCIONES, S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The Spanish DPA (also known as AEPD) has fined ALPA 57 PRODUCCIONES, S.L. with EUR 1,800 because the company failed to provide information requested by the DPA during one of its investigations. The original fine of EUR 3,000 was reduced to EUR 1,800 because of admission of guilty and immediate payment.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/25/2022

€3,000

OTP Leasing Romania IFN SA

Art. 25 (1) GDPR, Art. 32 (1) b) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined OTP LEASING ROMANIA IFN SA EUR 3,000. An individual told the company that they had gained unauthorized access to its IT platform by changing the URL address and creating an administrator account, which exposed personal data. The DPA found that the company had not taken appropriate organizational and technical measures.

Ireland

Data Protection Authority of Ireland

11/25/2022

€265,000,000

Meta Platforms Ireland Limited (Facebook)

Art. 25 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

The Irish DPA fined Meta Platforms Ireland Limited EUR 265 million. After media reports in 2021 that a dataset with Facebook personal data had appeared on a public hacking platform, affecting up to 533 million users, it examined the Facebook Search, Messenger Contact Importer and Instagram Contact Importer tools and found a breach of Art. 25 GDPR.

Italy

Italian Data Protection Authority (Garante)

11/24/2022

€1,000,000

Areti spa

Art. 5 (1) d), e) GDPR, Art. 5 (2) GDPR, Art. 12 GDPR, Art. 15 GDPR, Art. 24 GDPR

Failure to comply with data processing principles

The Italian DPA fined the electricity supplier Areti spa EUR 1 million. A customer complained of being classified as defaulting, which blocked switching suppliers, because of outdated data not updated after a mismatch in internal systems. Approximately 47,000 customers were affected. The DPA found excessive data retention and improper responses to data subject requests.

Italy

Italian Data Protection Authority (Garante)

11/24/2022

€3,000

Ordine dei Medici Chirurghi e degli Odontoiatri della Provincia di Cagliari

Art. 5 (1) GDPR, Art. 6 GDPR, Art. 2-ter Codice della privacy

Non-compliance with lawful basis for data processing

The Italian DPA has fined the Ordine dei Medici Chirurghi e geli Odontoiatri della Provincia di Cagliari (Board of Surgeons and Dentists of the Province of Cagliari) with EUR 3,000. Apparently, the data controller had disclosed the data of a doctor to several third parties without having a valid legal basis to do so.

Italy

Italian Data Protection Authority (Garante)

11/24/2022

€1,000

Private individual

Art. 5 GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 32 GDPR, Art. 2-septies (8) Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined a private individual EUR 1,000. Two data subjects complained that the individual had published personal data of them and their families in a dissertation. They had taken part in treatments conducted by the individual but had not consented to publication of their data in an unanonymized form.

Italy

Italian Data Protection Authority (Garante)

11/24/2022

€1,000

STS Di Prisinzano s.r.l.

Art. 5 (1) a) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Italian DPA has fined STS Di Prisinzano s.r.l. with EUR 1,000 because the company had previously processed the data of a customer regarding a breakdown service without sufficiently informing the customer about the processing of their personal data.

Italy

Italian Data Protection Authority (Garante)

11/24/2022

€4,000

Societa Lombarda Sport s.r.l.

Art. 5 GDPR, Art. 9 GDPR

Failure to comply with data processing principles

The Italian DPA fined Societa Lombarda Sport s.r.l. EUR 4,000 after an individual complained about the company. The data subject had undergone a sports fitness examination there in order to attend sports courses, and the company then sent the result of this examination without a valid legal basis.

France

French Data Protection Authority (CNIL)

11/24/2022

€600,000

ÉLECTRICITÉ DE FRANCE

Art. 7 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 15 GDPR, Art. 21 GDPR, Art. L. 34-5 CPCE

Non-compliance with subjects' rights protection safeguards

The French DPA fined ÉLECTRICITÉ DE FRANCE EUR 600,000 after complaints about problems exercising data subject rights. It found insufficient privacy policy information, late responses to requests, disregarded objections to advertising, no proof of valid consent for a commercial campaign and insecure password storage, including 2.4 million accounts hashed but not salted.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/24/2022

€1,000

Medicover S.R.L.

Art. 32 (1) b) GDPR, Art. 32 (2) GDPR, Art. 32 (4) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined Medicover S.R.L. EUR 1,000 after it reported a data breach under Art. 33 GDPR. The company mistakenly sent documents to the wrong recipient, disclosing a person's name, email address, correspondence address and health data to a third party. The DPA found that it lacked the necessary organizational and technical measures.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/21/2022

€20,000

ING BANK NV Amsterdam Sucursala București

Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined ING Bank NV Amsterdam Sucursala București EUR 20,000 after the bank reported a data breach under Art. 33 GDPR. Unauthorized parties accessed and disclosed customers' bank, ID card and bank card data, and carried out payment transactions without consent. The bank lacked the necessary organizational and technical measures.

Spain

Spanish Data Protection Authority (AEPD)

11/21/2022

€300

Private individual

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (also known as AEPD) has fined a private individual with EUR 300. The data controller had previously installed a video surveillance system that also covered the public space, among other things.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/18/2022

€300

Homeowners Association Bld. Pipera 1-2E

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The Romanian DPA (also known as ANSPDCP) has fined the Homeowners Association Bld. Pipra 1-2E with EUR 300 after failing to provide the information requested by the DPA during an investigation.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/16/2022

€28,000

Raiffeisen Bank SA

Art. 25 (1) GDPR, Art. 32 (1), (2), (4) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined Raiffeisen Bank SA EUR 28,000 after the bank reported several data breaches under Art. 33 GDPR. It had queried a credit agency without data subjects' consent, granted credit to customers who had not applied for it, and mistakenly sent personal data to wrong recipients. The DPA found that adequate organizational and technical measures were lacking.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

11/15/2022

€5,200

News service

Art. 6 (1) GDPR, Art. 7 (2), 4) GDPR, Art. 12 GDPR

Non-compliance with lawful basis for data processing

The Hungarian DPA fined a news service EUR 5,200. A customer who subscribed to a newsletter with a daily news digest complained of also receiving direct marketing messages. The DPA found this processing unlawful: because the controller had not sufficiently informed the person about their rights, consent to the newsletter was no valid basis for marketing.

Spain

Spanish Data Protection Authority (AEPD)

11/15/2022

€80,000

BANKINTER, S.A.

Art. 5 (1) f) GDPR, Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

The Spanish DPA fined BANKINTER, S.A. EUR 80,000 after a data subject complained that a third party's personal data was displayed when they accessed their bank account. The DPA attributed the unauthorized disclosure to inadequate organizational and technical measures. The original fine of EUR 100,000 was reduced to EUR 80,000 for voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

11/11/2022

€3,600

XASTRE DO PETO, S.L.

Art. 6 (1) GDPR, Art. 13 GDPR, Art. 21 GDPR

Failure to comply with data processing principles

The Spanish DPA fined XASTRE DO PETO, S.L. EUR 3,600. After a complaint about a Covid-19 contact tracing form, it found that the legal basis for collecting the contact data had expired, so the processing was unlawful. The company also gave data subjects too little information and no easy way to object to the processing.

Spain

Spanish Data Protection Authority (AEPD)

11/11/2022

€48,000

Banco Bilbao Vizcaya Argentaria S.L.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Spanish DPA fined Banco Bilbao Vizcaya Argentaria, S.A. EUR 48,000. A data subject who requested information on their account received third-party contract information, which the DPA attributed to inadequate organizational and technical measures at the bank. The original fine of EUR 80,000 was reduced to EUR 48,000 for admission of responsibility and voluntary payment.

Italy

Italian Data Protection Authority (Garante)

11/10/2022

€10,000

I-Model s.r.l.

Art. 6 (1) GDPR, Art. 17 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (also known as AEPD) has fined I-Model s.r.l. with EUR 10,000. Apparently, a data subject had complained to the DPA against the data controller, claiming that the data controller kept sending them SMS advertisements even though they had requested the deletion of the data and the data controller had confirmed the deletion.

Italy

Italian Data Protection Authority (Garante)

11/10/2022

€5,000

Cisterna di Latina municipality

Art. 5 GDPR, Art. 12 GDPR, Art. 37 GDPR

Failure to comply with data processing principles

The Italian DPA fined Cisterna di Latina Municipality EUR 5,000. An individual complained that, after he requested his personal data, it was disclosed to a third party by error and he received no response. The DPA also found that the municipality had not appointed any data protection officer.

Italy

Italian Data Protection Authority (Garante)

11/10/2022

€20,000

Sporitalia

Art. 5 (1) a) GDPR, Art. 9 GDPR, Art. 13 GDPR, Art. 30 (1) c) GDPR

Failure to comply with data processing principles

The Italian DPA (Garante) fined Sportitalia EUR 20,000. The company processed employees' biometric data (fingerprints) to register attendance. Garante found this extensive procedure disproportionate to its purpose and an unjustified infringement of data subjects' rights, and that the company had not informed the data subjects about the processing.

Italy

Italian Data Protection Authority (Garante)

11/10/2022

€4,000

Villafranca di Verona municipality

Art. 5 (1) a), c) GDPR, Art. 6 GDPR, Art. 2-ter Codice della privacy

Failure to comply with data processing principles

The Italian DPA (also known as Garante) has fined the Villafranca di Verona municipality with EUR 4,000. The municipality had previously published a document that contained the personal data of an employee on its website.

Italy

Italian Data Protection Authority (Garante)

11/10/2022

€15,000

Poliambulatorio Radiologico “il Sorriso” S.r.l.

Art, 5 GDPR, Art. 13 GDPR, Art. 37 GDPR

Failure to comply with data processing principles

The Italian DPA fined Poliambulatorio Radiologico “il Sorriso” S.r.l. EUR 15,000. A patient complained of insufficient information about the processing of their data, including nothing on the data protection officer or the type of data processed. The DPA also found that the controller had not given the DPA the contact details of its data protection officer.

Italy

Italian Data Protection Authority (Garante)

11/10/2022

€6,000

Conservatorio di Musica S. Cecilia di Roma

Art. 5 GDPR, Art. 6 GDPR, Art. 38 GDPR, Art. 2-ter Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined the Conservatorio di Musica S. Cecilia di Roma EUR 6,000. A student complained of a disciplinary sanction for a statement made at a recorded student assembly. The DPA found no valid legal basis for using the recordings and processing his data, and an unlawful conflict of interest because the data protection officer was also the director.

Italy

Italian Data Protection Authority (Garante)

11/10/2022

€5,000

Cisterna di Latina municipality

Art. 5 GDPR, Art. 12 GDPR, Art. 37 GDPR

Failure to comply with data processing principles

The Italian DPA fined the Cisterna di Latina municipality EUR 5,000. An individual complained that the municipality had not answered their access request in time. The DPA found that the data had mistakenly been sent to a third party, and that the municipality had not appointed a new data protection officer months after the first one resigned.

Italy

Italian Data Protection Authority (Garante)

11/10/2022

€40,000

Usl Valle d’Aosta

Art. 5 (1) a), f) GDPR, Art. 9 GDPR, Art. 25 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Italian DPA fined Azienda Usl Valle d’Aosta EUR 40,000. An employee and patient complained that a colleague who never treated them repeatedly accessed their medical files despite refused consent. To simplify patient management during the Covid 19 pandemic, the department had made records accessible to any employee, without appropriate organizational and technical measures.

Italy

Italian Data Protection Authority (Garante)

11/10/2022

€500,000

Vodafone Italia S.p.A

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 12 (1) GDPR, Art. 13 GDPR, Art. 130 (1), (2), (3) Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined Vodafone Italia S.p.A. EUR 500,000. An external call center commissioned by Vodafone concluded a new contract with an 80-year-old customer without her consent and read the privacy information too fast to be understood. The DPA counted earlier similar violations as aggravating and its immediate termination of the contract as mitigating.

France

French Data Protection Authority (CNIL)

11/10/2022

€800,000

Discord Inc.

Art. 5 (1) e) GDPR, Art. 13 GDPR, Art. 25 (2) GDPR, Art. 32 GDPR, Art. 35 GDPR

Failure to implement sufficient measures to ensure information security

The French DPA (CNIL) fined DISCORD INC. EUR 800,000. The chat and video service set no adequate retention period, keeping more than two million French accounts unused for over three years. The DPA also found a breach of Art. 25 (2) GDPR, insecure six-character passwords of only letters and numbers, and no data protection assessment.

Spain

Spanish Data Protection Authority (AEPD)

11/10/2022

€900

Homeowners Association

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (also known as AEPD) fined a Homeowners Association that had installed several video surveillance cameras across its residential area, covering public space among other things. This violated the principle of data minimization. The original fine of EUR 1,500 was reduced to EUR 900 for admission of responsibility and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

11/10/2022

€300

Private individual

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (also known as AEPD) has fined a private individual with EUR 300. The data controller had previously installed video surveillance cameras that also covered the public space, among other things. The DPA concluded that this was a violation of the principle of data minimization.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/09/2022

€1,000

SC Das Sense Society SRL

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The Romanian DPA (also known as ANSPDCP) has fined SC Das Sense Society SRL with EUR 1,000 after it failed to provide the information requested by the DPA during an investigation.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/07/2022

€2,000

Romanian Post

Art. 32 (1) b), (2) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined the Romanian Post EUR 2,000 after a data breach in which staff lost multiple mailings containing pension statements, death certificates and employment certificates. The breach affected 35 individuals. The DPA found that the Post had not implemented the organizational and technical measures that would have prevented it.

Spain

Spanish Data Protection Authority (AEPD)

11/03/2022

€75,000

Burwebs S.L.

Art. 5 (1) a), b), e) GDPR, Art. 12 (2) GDPR, Art. 13 GDPR, Art. 25 GDPR, Art. 30 (1) GDPR, Art. 22 (2) LSSI

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined Burwebs S.L., which operates adult content websites, EUR 75,000. It processed user data non-transparently, kept it indefinitely, processed minors' data without parental consent, complicated the exercise of GDPR rights, gave insufficient privacy policy information and kept an incomplete record of processing activities.

Spain

Spanish Data Protection Authority (AEPD)

11/03/2022

€3,000

INDECEMI, S.L.

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

The Spanish DPA fined INDECEMI, S.L. EUR 3,000 after a person complained that an email from the company, sent in the context of a complaint, contained another data subject's personal data such as first and last name, address and telephone number. The DPA found a violation of the principle of confidentiality and integrity.

Spain

Spanish Data Protection Authority (AEPD)

11/03/2022

€70,000

UNITED PARCEL SERVICE ESPANA LTD Y COMPANIA SRC

Art. 5 (1) f) GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined UNITED PARCEL SERVICE ESPANA LTD Y COMPANIA SRC EUR 70,000. A data subject complained that UPS had delivered a package from them to a neighbor without their consent. The DPA found an unauthorized disclosure caused by a lack of organizational and technical measures, and a violation of the principle of confidentiality and integrity.

Portugal

Portuguese Data Protection Authority (CNPD)

11/02/2022

€4,300,000

Portuguese National Statistical Institute

Art. 5 (1) a) GDPR, Art. 9 (1) GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 28 (1), (6), (7) GDPR, Art. 35 (1), (2), (3) b) GDPR, Art. 44 GDPR, Art. 46 (2) GDPR

Failure to comply with data processing principles

The Portuguese DPA fined the Portuguese National Statistical Institute EUR 4,300,000 over the 2021 census. The institute did not tell people that giving health and religious data was voluntary, chose its processor without due diligence (Art. 28 GDPR), allowed data transfers outside the EEA with only SCCs (Art. 44 GDPR and Art. 46 (2) GDPR) and did no impact assessment.

Portugal

Portuguese Data Protection Authority (CNPD)

11/02/2022

€170,000

Setubal Municipality

Art. 5 (1) e), f) GDPR, Art. 13 (1), (2) GDPR, Art. 37 (1), (7) GDPR

Non-compliance with lawful basis for data processing

The Portuguese DPA fined Setubal Municipality EUR 170,000 over its collection of personal data from Ukrainian refugees, who had to fill out a form on arrival. The municipality did not inform them sufficiently, define a retention period, implement required organizational and technical measures or appoint a data protection officer.

Poland

Polish National Personal Data Protection Office (UODO)

11/02/2022

€1,700

Mayor

Art. 5 (1) f) GDPR, Art. 5 (2) GDPR, Art. 25 (1) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

The Polish DPA fined the mayor of the Dobrzyniewo Duze municipality EUR 1,700. The mayor had reported under Art. 33 GDPR the theft of an employee's work computer containing personal data. The DPA found that the data had not been adequately secured and that the municipality lacked the necessary organizational and technical measures.

Spain

Spanish Data Protection Authority (AEPD)

11/02/2022

€2,000

Rapido Finance, S.L.

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA fined Rapido Finance, S.L. EUR 2,000. A company acting on behalf of Rapido Finance messaged the data subject demanding payment of debts that the person had already paid, as confirmed by a court ruling. The DPA found the disclosure of the person's personal data about the debt settlement unlawful.

Spain

Spanish Data Protection Authority (AEPD)

11/02/2022

€5,000

CITRICOS TANTA, S.L.

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA fined CITRICOS TANTA, S.L. EUR 5,000. The company had entered an employee's data in the Social Security General Employee Register without making sure the person ever worked there. It should have canceled the entry within 72 hours but did not, and lacking any work performed it had no legal basis, so the DPA found unlawful processing.

Spain

Spanish Data Protection Authority (AEPD)

11/02/2022

€25,000

Caixabank S.A.

Art. 16 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA has fined CAIXABANK S.A. with EUR 25,000. The data subject had previously (unsuccessfully) requested that the bank update their address on file. The DPA considered that this was a violation of Art. 16 GDPR.

Spain

Spanish Data Protection Authority (AEPD)

10/31/2022

€525,000

TECHPUMP SOLUTIONS, S.L.

Art. 5 (1) a), b), e) GDPR, Art. 6 (1) GDPR, Art. 8 GDPR, Art. 12 (1), (2) GDPR, Art. 13 GDPR, Art. 25 GDPR, Art. 30 (1) GDPR, Art. 22 (2) LSSI

Multiple

The Spanish DPA fined Techpump Solutions S.L. EUR 525,000. The operator of adult websites shared user data with group companies against its privacy policy, set no retention period, processed data without consent, had insufficient parental controls for minors under 14, required ID cards for rights requests and collected WiFi data and IP addresses without a defined purpose.

Spain

Spanish Data Protection Authority (AEPD)

10/31/2022

€56,000

Vodafone España, S.A.U.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Spanish DPA fined Vodafone Espana, S.A.U. EUR 56,000. A customer who had repeatedly requested a copy of their phone contract finally received an email containing another customer's contract, violating Art. 5 (1) f) GDPR. Vodafone also lacked necessary organizational and technical measures. The original fine of EUR 70,000 was reduced for voluntary payment.

Spain

Slovak Data Protection Office

10/31/2022

€70,000

Banco Bilbao Vizcaya Argentaria, S.A.

Art. 5 (1) b) GDPR, Art. 5 (1) f) GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined BANCO BILBAO VIZCAYA ARGENTARIA, S.A. EUR 70,000. After a claim filed against the bank by an attorney for a client, its reply to the client contained private instead of professional addresses of the data subject and the attorney. The DPA found incompatible processing and a disclosure caused by inadequate organizational and technical measures.

Spain

Spanish Data Protection Authority (AEPD)

10/31/2022

€2,000

Private individual

Art. 6 GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) fined a member of the staff council EUR 2,000. The individual had sent minutes of staff council meetings to several unauthorized third parties who were not staff council members, and the DPA found that there was no effective legal basis for sending these emails.

Spain

Spanish Data Protection Authority (AEPD)

10/26/2022

€10,000

ACKERMANN & SCHWARTZ ATTORNEYS AT LAW SLP

Art. 6 (1) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined ACKERMANN & SCHWARTZ ATTORNEYS AT LAW SLP EUR 10,000. The law firm had collected website users' personal data without their consent. Its website privacy policy was also insufficient, lacking, for instance, the controller's contact details and information on how data subjects could exercise their rights.

Spain

Spanish Data Protection Authority (AEPD)

10/25/2022

€9,000

EL RACO DEL PIS INVERSIONES S.L.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA has fined EL RACO DEL PIS INVERSIONES S.L. with EUR 9,000. The data controller had sent an email in an open distribution list, which made all the email addresses of the recipients visible to other recipients.

Spain

Spanish Data Protection Authority (AEPD)

10/24/2022

€8,000

ADSL HOUSE, S.L.

Art. 48 (1) b) LGT, Art. 21 GDPR, Art. 23 (4) LOPDGDD

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) fined ADSL HOUSE, S.L. with EUR 8,000. The data subject had received advertising calls from the data controller, although the data subject was registered in the Robinson advertising exclusion list

Spain

Spanish Data Protection Authority (AEPD)

10/24/2022

€400

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) has fined a private individual with EUR 400. The data controller had previously installed several video surveillance cameras which, among other things, also covered the public space. The DPA concluded that this was a violation of the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

10/24/2022

€240

Unknown company

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) has fined a company with EUR 240. The data controller had installed video surveillance cameras which, among other things, also covered the public space. The DPA concluded that this was a violation of the principle of data minimization. The original fine of EUR 300 was reduced to EUR 240 because of voluntary payment.

Italy

Italian Data Protection Authority (Garante)

10/20/2022

€12,000

Comune di Salento

Art. 5 (1) a), b), e) GDPR, Art. 6 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 15 GDPR, Art. 30 GDPR

Failure to comply with data processing principles

The Italian DPA fined the Comune di Salento EUR 12,000 after a complaint from a person recorded by CCTV breaking the Covid-19 curfew. The use of cameras installed against street crime to prove this breached purpose limitation. It also stored recordings too long, gave insufficient CCTV information, answered a request late and sometimes kept no register of processing.

Italy

Italian Data Protection Authority (Garante)

10/20/2022

€10,000

Italian Archery Federation (FITARCO)

Art. 5 (1) a), c) GDPR, Art. 6 GDPR, Art. 10 GDPR, Art. 2-ter Codice della privacy, Art. 2-octies Codice della privacy

Failure to comply with data processing principles

The Italian DPA (Garante) fined the Italian Archery Federation (FITARCO) EUR 10,000. One of the federation's members complained to the DPA that the federation had unlawfully published documents containing their personal data on its official website. Among other things, these documents contained specific criminal information about the data subject.

Italy

Italian Data Protection Authority (Garante)

10/20/2022

€900

Istituto di Istruzione Superior G. Renda di Polistena, Reggio Calabria

Art. 5 (1) a), c) GDPR, Art. 6 GDPR, Art. 2-ter Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined the Istituto di Istruzione Superior G. Renda di Polistena, Reggio Calabria EUR 900. A former employee complained that a document containing their personal data, about the termination of their employment relationship with the institution, had been unlawfully published on the institution's website.

Italy

Italian Data Protection Authority (Garante)

10/20/2022

€9,000

Azienda Ospedaliero-Universitaria Careggi di Firenze

Art. 5 (1) f) GDPR, Art. 9 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Italian DPA fined the Azienda Ospedaliero-Universitaria Careggi di Firenze EUR 9,000. The controller mistakenly sent one patient's medical record to another patient. The DPA found that the healthcare facility had not implemented appropriate organizational and technical measures to protect the data, which allowed such an incident to occur.

Italy

Italian Data Protection Authority (Garante)

10/20/2022

€5,000

Fondazione Teatro regio di Torino

Art. 5 (1) a), c) GDPR, Art. 6 (1) GDPR, Art. 2-septies (8) Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined the Fondazione Teatro regio di Torino EUR 5,000. A foundation member complained that the foundation had published a document on its website containing the member's personal health data. The DPA found that it had no valid legal basis for publishing the data, so the processing was unlawful.

Italy

Italian Data Protection Authority (Garante)

10/20/2022

€1,400,000

Douglas Italia S.p.a.

Art. 5 (1) b), e) GDPR, Art. 5 (2) GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 12 (1) GDPR, Art. 13 (2) a) GDPR, Art. 24 GDPR, Art. 25 (1) GDPR

Failure to comply with data processing principles

The Italian DPA fined Douglas Italia S.p.a. EUR 1,400,000. Customers had to consent to the privacy notices, the GTC and the cookie policy at once, so consent was not free (Art. 6 GDPR and Art. 7 GDPR). Douglas also kept data from mergers and lapsed loyalty cards too long, gave inaccurate and insufficient information and breached accountability obligations.

Spain

Spanish Data Protection Authority (AEPD)

10/20/2022

€1,000

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined a private individual with EUR 1,000. The data controller had previously installed several video surveillance cameras that also covered the public space, among other things. The DPA concluded that this was a violation of the principle of data minimization.

Italy

Italian Data Protection Authority (Garante)

10/20/2022

€7,000

I.S.P.R.O.

Art. 5 (1) f) GDPR, Art. 9 GDPR

Failure to comply with data processing principles

The Italian DPA (also known as Garante) has fined I.S.P.R.O., an oncology health care facility, with EUR 7,000. An individual had mistakenly received the medical records of someone else via email.

United Kingdom

Information Commissioner (ICO)

10/19/2022

€5,033,000

Interserve Group Limited

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The British DPA fined the construction group Interserve Group Limited EUR 5,033,000 after it reported a breach under Art. 33 GDPR. An employee opened a phishing email's zip attachment, letting attackers install malware and steal data of 113,000 employees. The DPA cited inadequate security, including untrained staff and unsupported operating systems.

Spain

Spanish Data Protection Authority (AEPD)

10/19/2022

€5,000

RESTEXPERIENCE, S.L.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Spanish DPA fined RESTEXPERIENCE, S.L. EUR 5,000. The company accidentally emailed the tax information of 36 individuals to 11 unauthorized individuals, which the DPA found breached the principle of confidentiality and integrity. It also found that the company had not implemented appropriate organizational and technical measures.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/18/2022

€150

Private individual

Art. 6 (1) a) GDPR

Non-compliance with lawful basis for data processing

The Romanian DPA has fined a private individual with EUR 150. The individual had previously made unauthorized use of another person’s personal data without obtaining their consent first.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/18/2022

€2,000

SC Materiale Constructii Online SRL

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The Romanian DPA (also known as ANSPDCP) has fined SC Materiale Constructii Online SRL with EUR 2,000 because the company failed to provide information requested by the DPA during an investigation.

Spain

Spanish Data Protection Authority (AEPD)

10/17/2022

€6,000

Company

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA has fined a company with EUR 6,000 because the data controller had previously installed several video surveillance cameras that also recorded sound. However, the DPA discovered that the data controller did not have a sufficient legal basis for this surveillance, and that the recordings were obtained unlawfully.

France

French Data Protection Authority (CNIL)

10/17/2022

€20,000,000

Clearview AI Inc.

Art. 6 GDPR, Art. 12 GDPR, Art. 15 GDPR, Art. 17 GDPR, Art. 31 GDPR

Non-compliance with lawful basis for data processing

The French DPA fined Clearview AI Inc. EUR 20,000,000. The company's database of more than 20 billion facial images, collected online from public platforms, supported a search service identifying people by biometric data. The DPA found unlawful processing without a legal basis, restricted data subject rights (twice a year, often unanswered) and poor cooperation.

Spain

Spanish Data Protection Authority (AEPD)

10/17/2022

€500

Private individual

Art. 5 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined a private individual with EUR 500. The private individual had installed a video surveillance camera on their property that also covered the public space and the neighboring property. The AEPD has discovered that such extensive video surveillance was a violation of the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

10/17/2022

€180

INMUR JOYEROS, S.L.

Art. 13 GDPR

Failure to implement sufficient measures to ensure information security

The Spanish DPA has fined INMUR JOYEROS, S.L. with EUR 180. The data controller failed to provide a notice with information regarding the video surveillance on its premises. The original fine of EUR 300 was reduced to EUR 180 because of admission of responsibility and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

10/17/2022

€35,000

OES GLOBAL ENERGY S.L.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Spanish DPA fined OES GLOBAL ENERGY S.L. EUR 35,000. A customer complained that an email from the company contained documents on other customers' electricity contract terminations, including their names and ID numbers. The DPA found an unlawful disclosure that violated the principle of confidentiality and integrity, and insufficient organizational and technical measures.

Spain

Spanish Data Protection Authority (AEPD)

10/14/2022

€12,000

SEAN SERIOS S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined SEAN SERIOS S.L. EUR 12,000. The data controller had published the results of a selection procedure on a website, including the participants' surnames, first names and scores, and the DPA found that it had no sufficient legal basis for publishing this data.

Italy

Italian Data Protection Authority (Garante)

10/11/2022

€2,500

Azienda Sanitaria Locale di Brindisi

Art. 12 (3) GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The Italian DPA has fined the Azienda Sanitaria Locale di Brindisi with EUR 2,500. A data subject had complained to the DPA, claiming that the health authority failed to respond to their request for access to their personal data.

Spain

Spanish Data Protection Authority (AEPD)

10/09/2022

€64,000

EVERIS SPAIN S.L.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Spanish DPA fined EVERIS SPAIN S.L. EUR 64,000. The company published information about sold data of several users of an insurance company and records with personal data of its Spanish customers, a confidentiality violation caused by a lack of organizational and technical measures. The original fine of EUR 80,000 was reduced for voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

10/09/2022

€6,000

UNION DE OFICIALES DE LA GUARDA CIVIL PROFESIONAL

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (also known as AEPD) has fined the UNION DE OFICIALES DE LA GUARDIA CIVIL PROFESIONAL with EUR 6,000. A person had previously complained to the DPA that the data controller had contacted them without them being a member of the association. They hadn’t even given their permission to be contacted.

Spain

Spanish Data Protection Authority (AEPD)

10/09/2022

€800

Unknown company

Art. 6 (1) e) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA has fined a company with EUR 800. The data controller had previously installed video surveillance cameras without obtaining the authorization for the installation. Moreover, the data controller failed to provide warning signs regarding the CCTV system with the contact details of the data controller.

Spain

Spanish Data Protection Authority (AEPD)

10/09/2022

€900

Private individual

Art. 5 (1) f) GDPR, Art. 32 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA fined a private individual EUR 900 for sending emails containing personal data without authorization to multiple recipients in an open distribution list, which let each recipient see all the other recipients' email addresses. The original fine of EUR 1,200 was reduced for admission of responsibility and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

10/09/2022

€24,000

CAJA DE SEGUROS REUNIDOS, COMPAÑÍA DE SEGUROS Y REASEGUROS, S.A.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined CAJA DE SEGUROS REUNIDOS, COMPAÑÍA DE SEGUROS Y REASEGUROS, S.A. EUR 24,000. After a separation, the policyholder's ex-life partner, the beneficiary, asked to move the premium debit to her account, and the insurer did so without the policyholder's consent. The original fine of EUR 40,000 was reduced for voluntary payment and admission of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

10/09/2022

€4,000

PUNTO BADAL-BCN S.L.

Art. 5 (1) f) GDPR, Art. 32 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA has fined the real estate agency PUNTO BADAL-BCN S.L. The data controller had previously sent marketing emails to several individuals in an open distribution list. This made the email addresses of all the recipients visible to everyone else. The original fine of EUR 5,000 was reduced to EUR 4,000 because of voluntary payment.

Italy

Italian Data Protection Authority (Garante)

10/06/2022

€10,000

Poste Italiane S.p.a.

Art. 12 (3), (4) GDPR

Non-compliance with subjects' rights protection safeguards

The Italian DPA (also known as Garante) has fined Poste Italiane S.p.a. with EUR 10,000 after it failed to respond to the data subject’s request for access to their data in a timely manner.

Italy

Italian Data Protection Authority (Garante)

10/06/2022

€3,000

Associazione Rescue Drones Network ODV

Art. 12 GDPR, Art. 15 (3) GDPR

Non-compliance with subjects' rights protection safeguards

The Italian DPA fined the Associazione Rescue Drones Network ODV EUR 3,000. A founding member complained that, after learning of disciplinary actions against them, they wanted documents from their email account for their defense, but the association had blocked access and never responded to their request. The DPA found a violation of Art. 12 GDPR and Art. 15 (3) GDPR.

Italy

Italian Data Protection Authority (Garante)

10/06/2022

€100,000

Veneto Tegion

Art. 5 GDPR, Art. 6 GDPR, Art. 2-ter Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined the Veneto region EUR 100,000 after complaints from nursing and medical staff. Under Covid-19 containment measures, the region gave healthcare facilities and their physicians lists of unvaccinated employees. The DPA found no valid legal basis for this systematic disclosure; the legal decree covered only disclosure to health authorities.

Italy

Italian Data Protection Authority (Garante)

10/06/2022

€15,000

Servizio Idrico Integrato S.c.p.a.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Italian DPA fined Servizio Idrico Integrato S.c.p.a. EUR 15,000 because its website processed personal data without SSL forms. The DPA found that SSL was necessary to protect the data thoroughly and that the controller therefore lacked the necessary organizational and technical measures.

Italy

Italian Data Protection Authority (Garante)

10/06/2022

€10,000

Codess Sociale, Soc. Coop. sociale.

Art. 12 (13), (4) GDPR, Art. 17 GDPR

Non-compliance with subjects' rights protection safeguards

The Italian DPA fined Codess Sociale, Soc. Coop. sociale EUR 10,000 after a former voluntary member of the institution complained. On resigning, the member had asked for their personal data to be deleted from the controller's archives, but the controller did not comply with this request in due time.

Italy

Italian Data Protection Authority (Garante)

10/06/2022

€2,000,000

Alpha Exploration

Art. 5 (1) a), e), f) GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 12 (1) GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 27 (4) GDPR, Art. 28 GDPR, Art. 32 GDPR, Art. 35 GDPR

Failure to comply with data processing principles

The Italian DPA fined Alpha Exploration, operator of the Clubhouse network, EUR 2 million. It found a lack of transparency on the use of users' data and chat contacts, account data shared with third parties without a legal basis, no retention periods and no impact assessment. It ordered the company to define retention periods and to inform users when chats are recorded.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

10/05/2022

€72,500

Bank

Art. 5 (2) GDPR, Art. 6 (1) GDPR, Art. 12 (1) GDPR

Failure to comply with data processing principles

The Hungarian DPA fined a bank following a complaint. The bank had run a credit check on the individual based on a credit application and later ran a second check that the data subject had not requested. The DPA found that the second credit check was illegal because it lacked a legal basis.

Spain

Spanish Data Protection Authority (AEPD)

10/04/2022

€600

Homeowners Association

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA fined a homeowners' association EUR 600. Its video surveillance system recorded both image and sound and captured parts of the common area, among other things, violating the principle of data minimization. The association had also not sufficiently met its information obligations under Art. 13 GDPR regarding the surveillance.

United Kingdom

Information Commissioner (ICO)

10/04/2022

€1,547,000

Easylife Ltd.

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 13 (1) c) GDPR, Regulation 21 PECR

Failure to comply with data processing principles

The UK DPA fined Easylife Ltd. EUR 1,547,000. The retailer treated 80 of the 122 products in its Health Club catalog as trigger products, assumed customers' health conditions from their purchases and marketed related products by phone or SMS. It used the health data of about 145,500 people without consent and made 1,345,732 unsolicited marketing calls, violating the PECR.

Spain

Spanish Data Protection Authority (AEPD)

10/04/2022

€6,000

Club Nautico el Estacio

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Spanish DPA (AEPD) fined Club Nautico el Estacio EUR 6,000 after a data subject complained that the club had published an announcement and record of its ordinary meeting on its website. The publication disclosed the person's personal information without any access restrictions.

Greece

Hellenic Data Protection Authority (HDPA)

10/03/2022

€20,000

NATIONAL BANK OF GREECE S.A.

Art. 13 GDPR

Failure to implement sufficient measures to ensure information security

The Hellenic DPA fined NATIONAL BANK OF GREECE S.A. EUR 20,000. Certain debit and credit cards stored information about the last 10 transactions on the chip without explicit customer consent, readable later by anyone. The bank had not informed the affected customers about the storage, which violated Art. 13 GDPR.

Greece

Hellenic Data Protection Authority (HDPA)

10/03/2022

€20,000

PIRAEUS BANK S.A.

Art. 13 GDPR

Failure to implement sufficient measures to ensure information security

The Hellenic DPA fined PIRAEUS BANK S.A. EUR 20,000. Information about the last 10 transactions on certain debit and credit cards was stored on the chip without the customers' explicit consent and could be read later by anyone. The bank failed to inform the affected customers about this storage, violating Art. 13 GDPR.

Greece

Hellenic Data Protection Authority (HDPA)

10/03/2022

€20,000

EUROBANK ERGASIAS S.A.

Art. 13 GDPR

Failure to implement sufficient measures to ensure information security

The Hellenic DPA fined EUROBANK ERGASIAS S.A. EUR 20,000. On certain debit and credit cards, details of the last 10 transactions were stored on the chip without the customers' explicit consent, where anyone could read them later. The bank did not inform the affected customers of this storage, which violated Art. 13 GDPR.

Greece

Hellenic Data Protection Authority (HDPA)

10/03/2022

€20,000

ALFA BANK, S.A.

Art. 13 GDPR

Failure to implement sufficient measures to ensure information security

The Hellenic DPA fined ALFA BANK S.A. EUR 20,000. For certain debit and credit cards, information about the last 10 transactions was stored on the card chip without the customers' explicit consent and could be read later by anyone. The bank had not informed affected customers about this storage, violating Art. 13 GDPR.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/03/2022

€150

Website operator

Art. 5 (1) a) GDPR, Art. 6 (1) a) GDPR

Failure to comply with data processing principles

The Romanian DPA has fined a website operator with EUR 150. The data controller had previously published unauthorized personal data such as the ID number and series, telephone number, bank details, email address, and marital status of 383 natural persons.

Spain

Spanish Data Protection Authority (AEPD)

09/28/2022

€31,200

BAYARD REVISTAS, S.A.

Art. 5 (1) f) GDPR, Art. 32 GDPR, Art. 33 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined BAYARD REVISTAS, S.A. EUR 31,200 after unauthorized individuals accessed its database and took contact and location data of about 470,000 users. The investigation found that a vulnerability in the controller's systems was to blame. The original fine of EUR 52,000 was reduced to EUR 31,200 for admission of guilt and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

09/28/2022

€720

CLUB NATACIO LLEIDA

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA fined CLUB NATACIO LLEIDA EUR 720 for installing several video surveillance cameras that recorded the cashier areas of its premises, which violated the principle of data minimization. The original fine of EUR 1,200 was reduced to EUR 720 because the club admitted responsibility and paid voluntarily.

Spain

Spanish Data Protection Authority (AEPD)

09/28/2022

€180

Y OTRO MAS C.B.

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA fined Y OTRO MAS C.B. EUR 180 over a video surveillance system in a residential complex. The information sign lacked enough details about the processing, the exercise of data subjects' rights and the controller, violating Art. 13 GDPR. The original fine of EUR 300 was reduced to EUR 180 for voluntary payment and admission of responsibility.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

09/26/2022

€26,700

TV2 Media Csoport Zrt.

Art. 5 (1) a), b) GDPR, Art. 6 (1) GDPR, Art. 12 (1) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Hungarian DPA fined TV2 Media Csoport Zrt. EUR 26,700. During the investigation, the DPA found that the company operated two of its websites without providing the necessary information about the handling of personal data and did not obtain users' consent in a clear and transparent manner on these websites.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

09/25/2022

€1,200

Health insurance provider

Art. 5 (1) a) GDPR, Art. 5 (2) GDPR, Art. 12 (3), (4) GDPR, Art. 31 GDPR

Failure to comply with data processing principles

The Hungarian DPA fined a health insurance provider EUR 1,200. The insurer had published a data subject's Covid-19 test result on its website, which technically could have let unauthorized individuals access the person's personal data. It also failed to cooperate adequately with the DPA during the investigation.

Spain

Spanish Data Protection Authority (AEPD)

09/23/2022

€1,200

URBANO DIVERTIA, S.L.

Art. 5 (1) f) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined URBANO DIVERTIA, S.L. EUR 1,200. A customer complained that the company had sent a document containing data on the previous tenant of the apartment they rented from it, violating the principle of confidentiality and integrity. The original fine of EUR 2,000 was reduced to EUR 1,200 for admission of responsibility and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

09/23/2022

€3,000

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined a private individual EUR 3,000. The individual had installed several video surveillance cameras that also covered public space, among other things, violating the principle of data minimization, and did not properly inform data subjects about the processing, violating the duty to inform.

Greece

Hellenic Data Protection Authority (HDPA)

09/22/2022

€3,000

Gas station

Art. 12 GDPR, Art. 14 GDPR

Non-compliance with subjects' rights protection safeguards

The Hellenic DPA fined a gas station operator EUR 3,000. A person complained that the operator refused access to video surveillance images of their minor child, violating Art. 12 GDPR. The operator also gave the images to the police during the investigation without first informing the parent, violating Art. 14 GDPR.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

09/22/2022

€2,000

Bitfactor SRL

Art. 25 (1) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined Bitfactor SRL EUR 2,000 after the company reported a data breach under Art. 33 GDPR. A malfunction in one of its applications sent marketing messages to site users, breaching the confidentiality of the personal data of 1757 data subjects. The DPA found that the company had not taken adequate organizational and technical measures.

Italy

Italian Data Protection Authority (Garante)

09/21/2022

€2,000

Istituto Comprensivo – IC Cosenza III “V. Negroni”

Art. 5 GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 2-ter Codice della privacy, Art. 2-septies (8) Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined the Istituto Comprensivo – IC Cosenza III “V. Negroni” EUR 2,000. The school had published, on an online platform for teaching staff, a document containing some teachers' personal health data, including benefits linked to their health status. The DPA found that the school had no valid legal basis for this and acted unlawfully.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

09/21/2022

€5,000

Curtea Veche Publishing SRL

Art. 32 (1) b), c) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined Curtea Veche Publishing SRL EUR 5,000 after it reported two data breaches under Art. 33 GDPR. One was a customer database file inadvertently published in a public forum, exposing data of 10,793 customers; the other was a ransomware attack affecting about 100 data subjects. The DPA found inadequate organizational and technical measures.

Germany

Data Protection Authority of Baden-Wuerttemberg

09/21/2022

€5,000

Unknown

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The DPA of Baden-Württemberg fined a surveyor EUR 5,000. The surveyor used his authority to inspect several electronic land registers to identify a few hundred property owners without their knowledge and passed the information to a property developer, who called them with offers. The DPA found that both the developer and the surveyor had processed the data unlawfully.

Germany

Data Protection Authority of Baden-Wuerttemberg

09/21/2022

€50,000

Property development company

Art. 6 (1) GDPR, Art. 14 GDPR

Non-compliance with lawful basis for data processing

The Baden-Württemberg DPA fined a property development company EUR 50,000. It made a property owner a purchase offer without disclosing the origin of his contact data and did not reply when he asked. A surveyor had used his access to the electronic land register to identify several hundred owners and pass their data on, violating Art. 6 (1) GDPR and Art. 14 GDPR.

Spain

Spanish Data Protection Authority (AEPD)

09/20/2022

€1,800

Union Sindical Obrera

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA has fined the trade union Union Sindical Obrera with EUR 1,800. A data subject had filed a complaint to the DPA about receiving constant emails from the data controller despite having requested that their data be deleted. The original fine of EUR 3,000 was reduced to EUR 1,800 because of admission of guilt and voluntary payment.

Germany

Data Protection Authority of Berlin

09/20/2022

€525,000

Unknown company

Art. 38 (6) GDPR

Non-cooperation with Data Protection Authority

The Berlin DPA fined a subsidiary of a Berlin-based e-commerce group EUR 525,000. Its data protection officer was also managing officer of two service companies that processed personal data for the same company, a conflict of interest under Art. 38 (6) GDPR. The DPA had warned it in 2021, but an inspection this year found no new data protection officer named.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

09/19/2022

€2,000

Banca Comercială Română SA

Art. 25 (1) GDPR, Art. 32 (1) b), d), e) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined Banca Comercială Română SA EUR 2,000 after the bank notified a breach under Art. 33 GDPR. An error in its IT application sent emails with personal data (name, home address, email address, phone number, financial information) of 564 individuals to wrong recipients. The DPA found the bank had not taken appropriate organizational and technical measures.

Italy

Italian Data Protection Authority (Garante)

09/16/2022

€40,000

FCA Italy s.p.a.

Art. 12 (1), (2), (3), (4) GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The Italian DPA has fined FCA Italy S.p.A. with EUR 40,000. One of the data controller’s employees requested access to personal data that was processed in the context of their employment relationship. However, the data controller did not comply with this request in a timely manner, violating the requirements of Art. 12 GDPR and Art. 15 GDPR.

Spain

Spanish Data Protection Authority (AEPD)

09/16/2022

€2,000

BARCELONA DREAM HOUSE AGENCY

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (AEPD) fined the real estate agency BARCELONA DREAM HOUSE AGENCY EUR 2,000. An individual complained that the agency had not sufficiently informed him about the processing of his personal data when concluding a rental agreement, for example omitting the purpose of the processing and information about the controller itself.

Spain

Spanish Data Protection Authority (AEPD)

09/16/2022

€3,000

MARIELI GABRIELA, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA has fined MARIELI GABRIELA, S.L. with EUR 3,000. An individual had previously filed a complaint with the DPA because the company that had debited their bank account despite being no contractual relationship between them.

Spain

Spanish Data Protection Authority (AEPD)

09/16/2022

€10,000

SOPHIE ET VOILA, S.L.

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA has fined SOPHIE ET VOILA, S.L. with EUR 10,000. The wedding dress company had previously published on its Instagram account a picture of a customer wearing a wedding dress without the customer’s consent. As such, the DPA concluded that the processing of the customer’s personal data was unlawful.

Spain

Spanish Data Protection Authority (AEPD)

09/16/2022

€480

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined a private individual EUR 480. The individual had installed several video surveillance cameras that also covered public space, among other things, violating the principle of data minimization. The original fine of EUR 600 was reduced to EUR 480 because of voluntary payment.

Italy

Italian Data Protection Authority (Garante)

09/15/2022

€3,000

Thiene Municipality

Art. 5 (1) a), c) GDPR, Art. 6 GDPR, Art. 2-ter Codice della privacy

Failure to comply with data processing principles

The Italian DPA (also known as Garante) fined Thiene Municipality EUR 3,000 after a former employee complained that a document with their personal data, concerning the termination of their employment, was published on the municipality's website. The DPA found violations of Art. 5 (1) a), c), GDPR, Art. 6 GDPR and Art. 2-ter Codice della privacy.

Italy

Italian Data Protection Authority (Garante)

09/15/2022

€10,000

Bper Banca S.p.A.

Art. 12 GDPR

Non-compliance with subjects' rights protection safeguards

The Italian DPA fined Bper Banca S.p.A. EUR 10,000 after an individual complained that the bank had not honored their request for erasure of personal data. The bank asked for identification documents to verify identity; the person sent them but received no response. The DPA found a violation of Art. 12 GDPR for failing to respond in a timely manner.

Italy

Italian Data Protection Authority (Garante)

09/15/2022

€2,000

Immobiliare Riscostruzione Meloria s.r.l.

Art. 5 (1) a) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Italian DPA fined Immobiliare Riscostruzione Meloria s.r.l. EUR 2,000. The company's video surveillance system at its office also covered parts of the building's common entrance and recorded residents. The information signs contained neither sufficient information about the purpose of the processing nor the controller's contact details.

Italy

Italian Data Protection Authority (Garante)

09/15/2022

€100,000

Lazio Region

Art. 5 (1) a), d) GDPR, Art. 5 (2) GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 24 GDPR

Failure to comply with data processing principles

The Italian DPA fined the Lazio Region EUR 100,000. A mother complained after receiving an invitation to a cervical cancer screening program for her daughter, who died in 1995. The Region still held the daughter's data, violating the principles of correctness and accuracy, and had not properly informed recipients. A prior fine against the Region was an aggravating factor.

Spain

Spanish Data Protection Authority (AEPD)

09/13/2022

€2,000

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined a private individual with EUR 2,000 because he had installed several video surveillance cameras that also covered the public space, among other things. The DPA stated that this was a violation of the principle of data minimization.

France

French Data Protection Authority (CNIL)

09/13/2022

€250,000

GIE INFOGREFFE

Art. 5 (1) e) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The French DPA fined GIE INFOGREFFE EUR 250,000. Its website for company legal information kept data of 25% of its members and subscribers beyond the intended 36 months, violating Art. 5 (1) e) GDPR. It also did not require secure passwords (3.7 million accounts affected), emailed passwords unencrypted and stored passwords and secret questions/answers unencrypted.

Spain

Spanish Data Protection Authority (AEPD)

09/13/2022

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA has fined a private individual with EUR 300. The individual had installed three video surveillance cameras on his property that also covered the access road of a neighbor, among other things.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

09/12/2022

€80,700

Coin Dealer

Art. 5 (1) a), b) GDPR, Art. 6 (1) GDPR, Art. 7 (2) GDPR, Art. 12 (1) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Hungarian DPA fined a coin dealer EUR 80,700. It found that the dealer's privacy policy gave too little information about the processing of data of new and prospective customers. Because of this lack of information, data subjects could not give informed consent, and the processing was unlawful as a result.

Denmark

Danish Data Protection Authority (Datatilsynet)

09/12/2022

€6,700

Hørsholm Municipality

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Danish DPA fined Hørsholm municipality EUR 6,700 after it reported a data breach under Art. 33 GDPR. An employee's work computer holding confidential information about 1,600 municipality employees had been stolen. The DPA found the data on it was not adequately secured and that the municipality lacked appropriate organizational and technical measures.

Greece

Hellenic Data Protection Authority (HDPA)

09/09/2022

€15,000

School

Art. 5 (1) a), b) GDPR, Art. 5 (2) GDPR, Art. 6 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 30 GDPR

Failure to comply with data processing principles

The Hellenic DPA fined a school EUR 15,000. Cameras on the building permanently recorded teachers, students and visitors without a sufficient legal basis, and the school could not rely on a legitimate interest. It also breached its duty to inform by telling teachers and parents about the system only verbally and incompletely.

Spain

Spanish Data Protection Authority (AEPD)

09/09/2022

€180

EURO DONER KEBAB

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined EURO DONER KEBAB EUR 180. The business had installed several video surveillance cameras that also covered public space, violating data minimization, and did not properly inform data subjects about the processing. The original fine of EUR 300 was reduced to EUR 180 because of admission of responsibility and voluntary payment.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

09/09/2022

€2,000

SC Raiffeisen Bank SA

Art. 5 (1) d) GDPR

Failure to comply with data processing principles

The Romanian DPA fined SC Raiffeisen Bank SA EUR 2,000. A person complained of repeatedly receiving text messages about money transfers they had not made or validated. The DPA found that the bank had accidentally used the person's phone number in 44 transactions, although the person was not a customer of the bank and had not requested them.

Spain

Spanish Data Protection Authority (AEPD)

09/09/2022

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined a private individual with EUR 300 because he had installed several video surveillance cameras that, among other things, also filmed the neighbor’s property and public space. The DPA stated that this was a violation of the principle of data minimization.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

09/08/2022

€8,000

Realmedia Network SA

Art. 32 (1) b) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined Realmedia Network SA EUR 8,000. Security breaches on its website let third parties access leaked data of 194,309 people, including ID card copies, bank data, contact details and land register extract information. The DPA found that the company had not taken adequate organizational and technical measures appropriate to the risk.

Poland

Polish National Personal Data Protection Office (UODO)

09/07/2022

€530

Sulkowice Cultural Center

Art. 28 (1), (3), (9) GDPR

Non-compliance with subjects' rights protection safeguards

The Polish DPA fined the Sulkowice Cultural Center EUR 530. The DPA found that the center transferred the processing of personal data to another processor without any written concession agreement, did not verify the processor and did not check whether it provided sufficient guarantees of appropriate organizational and technical measures.

Greece

Hellenic Data Protection Authority (HDPA)

09/06/2022

€5,000

EDYTE SA

Art. 29 GDPR

Non-compliance with subjects' rights protection safeguards

The Hellenic DPA has fined EDYTE S.A. with EUR 5,000. The data processor had unlawfully disclosed the personal data to third parties without obtaining the authorization of the data controller.

Spain

Spanish Data Protection Authority (AEPD)

09/06/2022

€20,000

MUXERS CONCEPT, S.L.

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA has fined MUXERS CONCEPT, S.L. with EUR 20,000. The company had previously installed several video surveillance cameras and microphones in the employee changing room in one of its restaurants. The DPA concluded that there was no legal basis for such an extensive data processing of the employees’ personal data, making it unlawful.

Ireland

Data Protection Authority of Ireland

09/05/2022

€405,000,000

Meta Platforms, Inc. (Facebook)

Art. 5 (1) a), c) GDPR, Art. 6 (1) GDPR, Art. 12 (1) GDPR, Art. 24 GDPR, Art. 25 (1), (2) GDPR, Art. 35 GDPR

Failure to comply with data processing principles

The Irish DPA (DPC) fined Meta Platforms, Inc. EUR 405,000,000. Its draft decision proposed EUR 30-50 million, but after objections from six supervisory authorities the EDPB requested an increase. Instagram business accounts of minors had displayed their phone numbers and emails publicly and defaulted to “public”, potentially affecting millions of teenagers.

Spain

Spanish Data Protection Authority (AEPD)

09/05/2022

€9,000

Prodesspa Decoratius i Pintures, S.L.

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined Prodesspa Decoratius i Pintures, S.L. EUR 9,000. A former employee complained about the company's unlawful disclosure of their personal data to a credit reporting agency. The original fine of EUR 15,000 was reduced to EUR 9,000 because of admission of responsibility and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

09/04/2022

€1,500

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA fined a private individual EUR 1,500. A data subject complained about his ex-wife, who had installed several video surveillance cameras in the jointly occupied house that also recorded his living areas and interfered with his privacy. The DPA found this violated the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

09/04/2022

€360

Store owner

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined a store owner EUR 360. The owner had installed several video surveillance cameras that also covered public space, violating data minimization, and did not properly inform data subjects about the processing. The original fine of EUR 600 was reduced to EUR 360 because of admission of responsibility and voluntary payment.

Italy

Italian Data Protection Authority (Garante)

09/01/2022

€4,000

Liceo Statale “Edoardo Amaldi”

Art. 5 GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 2-ter Codice della privacy, Art. 2-sexies Codice della privacy, Art. 2-septies (8) Codice della privacy

Failure to comply with data processing principles

The Italian DPA has fined the school Eduardo Amaldi with EUR 4,000. The school had apparently published a circular on the school website regarding the summer vacations which also contained the exact vacation dates of the school staff.

Spain

Spanish Data Protection Authority (AEPD)

09/01/2022

€10,000

Private individual

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA has fined a private individual with EUR 10,000. The Individual had previously published the personal data of another person on a blog without obtaining their consent, and did it in a defamatory manner.

Spain

Spanish Data Protection Authority (AEPD)

09/01/2022

€240

MH VILASECA S.L.

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA has fined MH VILASECA S.L. with EUR 240. The data controller did not provide an information notice about the video surveillance system on its premises. The original fine of EUR 400 was reduced to EUR 240 because of admission of responsibility and voluntary payment.

Poland

Polish National Personal Data Protection Office (UODO)

08/31/2022

€1,450

Unknown

Art. 31 GDPR, Art. 58 (1) a), e) GDPR

Non-cooperation with Data Protection Authority

The Polish DPA (also known as UODO) has fined a data controller with EUR 1,450 because it failed to provide the information requested by the DPA during an investigation.

Poland

Polish National Personal Data Protection Office (UODO)

08/30/2022

€6,800

TIMSHEL Sp. z o.o.

Art. 58 (1) e) GDPR

Non-cooperation with Data Protection Authority

The Polish DPA (also known as UODO) has fined TIMSHELL Sp. z o.o. with EUR 6,800 because it failed to provide the information requested by the DPA during an official investigation.

Spain

Spanish Data Protection Authority (AEPD)

08/30/2022

€1,700

Bazar Pekin

Art. 13 GDPR, Art. 30 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined Bazar Pekin with EUR 1,700. The data controller did not provide an information notice about the video surveillance system on its premises. Moreover, the data controller did not keep a proper register of its processing activities.

Spain

Spanish Data Protection Authority (AEPD)

08/30/2022

€3,000

COLEGIO VILLAEUROPA, S.C.L.

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA fined COLEGIO VILLAEUROPA, S.C.L. EUR 3,000. The school did not give sufficient information about its video surveillance system as Art. 13 GDPR requires; the signs did not name the data controller or give an address for exercising data subject rights. The fine was reduced from EUR 5,000 for admission of responsibility and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

08/30/2022

€2,000

Sindicato Intersectorial Trabajadores

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA fined Sindicato Intersectorial Trabajadores/as Provincia de Alicante EUR 2,000. The union published the protocols of a work council on its bulletin board and in a WhatsApp group, with the handwritten signatures of all union representatives visible in both places.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

08/29/2022

€1,000

Alpha Bank Romania SA

Art. 29 GDPR, Art. 32 (1) b) GDPR, Art. 32 (2), (4) GDPR

Non-compliance with subjects' rights protection safeguards

The Romanian DPA fined Alpha Bank Romania SA EUR 1,000. The bank accidentally sent a document to the wrong recipient through WhatsApp. It contained personal data of four data subjects (first and last names, information about contracts and loans). The DPA found that the bank had not implemented sufficient organizational and technical measures to protect the data.

Spain

Spanish Data Protection Authority (AEPD)

08/28/2022

€5,600

SOLIVESA MASTER FRANCHISE S.L.

Art. 28 GDPR, Art. 48 (1) b) GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined SOLIVESA MASTER FRNACHISE S.L. with EUR 5,600. The data subject had previously received an advertising call from the data controller that was made on behalf of Vodafone Espana, S.A.U., even though the data subject had been registered in the Robinson Advertising Exclusion list.

Spain

Spanish Data Protection Authority (AEPD)

08/28/2022

€48,000

NATURGY ENERGY GROUP, S.A.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Spanish DPA fined NATURGY ENERGY GROUP, S.A. EUR 48,000. A person posing as a customer's relative asked to get the bills at a new email address; the identity check relied on the customer's name, address, contract number, ID number and last 4 bank account digits. The DPA found it non-compliant (Art. 5 (1) f) GDPR and Art. 32 GDPR). The fine was reduced from EUR 80,000.

Spain

Spanish Data Protection Authority (AEPD)

08/28/2022

€1,200

DIGITECNIA SOLUTIONS, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA has fined DIGITECNIA SOLUTIONS, S.L. with EUR 1,200. A data subject had filed a complaint to the DPA against the company because the former had published a picture of themselves without their permission. The original fine of EUR 2,000 was reduced to EUR 1,200 because of admission of responsibility and voluntary payment.

Norway

Norwegian Supervisory Authority (Datatilsynet)

08/25/2022

€20,000

Recover AS

Art. 6 (1) e) GDPR

Non-compliance with lawful basis for data processing

The Norwegian DPA (also known as Datatilsynet) has fined Recover AS with EUR 20,000. The data controller had carried out a credit check on the data subject without having a valid legal basis for it.

Spain

Spanish Data Protection Authority (AEPD)

08/25/2022

€480

SERVICIOS PROFESIONALES LA PARADA S.L.

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined SERVICIOS PROFESIONALES LA PARADA S.L. EUR 480. The company had installed several video surveillance cameras that also covered public space, violating data minimization, and had not properly informed data subjects. The original fine of EUR 800 was reduced to EUR 480 because of admission of responsibility and voluntary payment.

Austria

Austrian Data Protection Authority (DSB)

08/23/2022

€25,000

Operator of a public toilet

Art. 5 (1) a), b), c) GDPR, Art. 6 (1) f) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Austrian DPA fined the operator of a public toilet EUR 25,000. The operator had installed a video surveillance camera at the restrooms and secretly recorded people using the toilets, without any legal basis. In setting the fine, the DPA took into account that the data subjects' privacy had been significantly violated.

Belgium

Belgian Data Protection Authority (APD)

08/23/2022

€2,500

Company

Art. 5 (1) d) GDPR, Art. 5 (2) GDPR, Art. 24 (1) GDPR, Art. 32 (1), (2) GDPR

Failure to comply with data processing principles

The Belgian DPA fined a company EUR 2,500. Its platform recognized a non-member's name on a water bill uploaded by a member roommate and invited the roommate to connect to other companies where the complainant was a customer. The roommate could view specific data about the complainant despite not accepting. The DPA found inadequate organizational and technical measures.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

08/22/2022

€10,000

Enel Energie Muntenia S.A.

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined Enel Energie Muntenia S.A. EUR 10,000. A customer mistakenly received an email addressed to another customer, with documents containing that customer's personal data. The DPA found the incident occurred because the company had not implemented adequate organizational and technical measures to protect the personal data.

Spain

Spanish Data Protection Authority (AEPD)

08/22/2022

€600

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined a private individual EUR 600. The individual had installed several video surveillance cameras that also covered public space and a neighboring property, violating the principle of data minimization, and had not properly informed data subjects about the processing, violating the duty to inform.

Spain

Spanish Data Protection Authority (AEPD)

08/22/2022

€900

UNONO NET 3.0., S.L.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Spanish DPA fined UNONO NET 3.0., S.L. EUR 900. The company forwarded an email to various recipients without using the blind copy function, so all recipients could see the email addresses of the others. The original fine of EUR 1,500 was reduced to EUR 900 because of admission of guilt and voluntary responsibility.

Belgium

Belgian Data Protection Authority (APD)

08/19/2022

€20,000

Medical Laboratory

Art. 5 (1) f) GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 32 GDPR, Art. 35 (1), (3) GDPR

Failure to comply with data processing principles

The Belgian DPA fined a medical laboratory EUR 20,000. The laboratory had not carried out a data protection impact assessment (Art. 35 GDPR), let physicians view patient data on its website without proper encryption (Art. 5 (1) f) GDPR and Art. 32 GDPR) and published no privacy statement (Art. 12 GDPR, Art. 13 GDPR and Art. 14 GDPR).

France

French Data Protection Authority (CNIL)

08/19/2022

€600,000

ACCOR SA

Art. 12 GDPR, Art. 13 GDPR, Art. 15 GDPR, Art. 21 GDPR, Art. 32 GDPR, L. 34-5 CPCE

Failure to implement sufficient measures to ensure information security

The French DPA (CNIL) fined ACCOR SA EUR 600,000 after complaints. Guests who booked directly got newsletters because the consent box was pre-ticked, and technical errors blocked opt-outs. Violations: Art. 12 and 13 GDPR (insufficient information), Art. 12 and 15 GDPR (late access replies), Art. 12 and 21 GDPR (objection), Art. 32 GDPR (unsecure passwords).

Denmark

Danish Data Protection Authority (Datatilsynet)

08/17/2022

€20,100

Danish Immigration Agency

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Danish DPA fined the Danish Immigration Agency EUR 20,100. After media reports of logging errors in an agency IT system, the DPA found that security incidents had caused data records to be lost, which led to proceedings against several residents to reduce their cash benefits. It blamed missing organizational and technical measures, including insufficient backups.

Italy

Italian Data Protection Authority (Garante)

08/16/2022

€1,000

Farpa s.r.l.

Art. 5 (1) a) GDPR, Art. 13 GDPR, Art. 88 GDPR, Art. 114 Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined Farpa s.r.l. EUR 1,000. The company had installed video surveillance in social facilities it operated, although it was not authorized to use it. The DPA found the systems had features other than the approved ones and were installed in a different position than approved, and that the company gave data subjects insufficient information.

Spain

Spanish Data Protection Authority (AEPD)

08/16/2022

€5,000

RODALI GESTION INMOBILIARIA, S.L.

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA fined RODALI GESTION INMOBILIARIA, S.L. EUR 5,000. An individual complained that the company had not informed them about the processing of their personal data during an apartment acquisition. The DPA concluded that the company had violated its information obligations under Art. 13 GDPR.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

08/11/2022

€197,000

AMPLIFION Hungary Trade and Service Provider LLC

Art. 5 (1) b) GDPR, Art. 6 (1) GDPR, Art. 12 (1) GDPR, Art. 14 GDPR

Non-compliance with lawful basis for data processing

The Hungarian DPA fined AMPLIFION Hungary Trade and Service Provider LLC EUR 197,000 after multiple data subjects complained about unsolicited invitations to a hearing screening. The company had contacted them without consent, using data it received from the Ministry of the Interior for market research purposes, and gave too little information about the processing.

Denmark

Danish Data Protection Authority (Datatilsynet)

08/11/2022

€6,700

Lolland Municipality

Art. 32 GPDR

Failure to implement sufficient measures to ensure information security

The Danish DPA fined Lolland municipality EUR 6,700 after its Art. 33 GDPR breach report. An employee's stolen work phone, which accessed a work email account holding citizens' names, social security numbers and health data, had no password, so anyone could access the information. The DPA found the municipality lacked the required organizational and technical measures.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

08/09/2022

€1,000

Wabag Water Services SRL

Art. 5 (1) a) GDPR, Art. 5 (2) GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The Romanian DPA has fined Wabag Water Services SRL with EUR 1,000. One of the company’s employees had complained to the DPA that their employer had processed their personal data without their consent, for the purpose of booking and registering a Covid-19 vaccination appointment.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

08/09/2022

€7,000

CDI Transport Intern și Internațional SRL

Art. 12 (1) GDPR, Art. 58 (1) a), e) GDPR

Non-compliance with subjects' rights protection safeguards

The Romanian DPA fined CDI Transport Intern și Internațional SRL EUR 7,000. During the investigation, the DPA found that the company's website gave no information about data subjects' GDPR rights or how to exercise them, and that the company also failed to provide the DPA with requested information in a timely manner.

Greece

Hellenic Data Protection Authority (HDPA)

08/08/2022

€10,000

IDIKA SA

Art. 5 (1) e) GDPR, Art. 25 GDPR

Failure to comply with data processing principles

The Hellenic DPA fined IDIKA SA EUR 10,000. IDIKA, acting as data controller in connection with free COVID tests, did not sufficiently inform data subjects about the processing of their personal data, stored the data longer than necessary and did not implement sufficient organizational and technical measures to protect it.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

08/08/2022

€735

Company

Art. 5 (1) b), c) GDPR, Art. 5 (2) GDPR, Art. 6 (1) GDPR, Art. 13 (1), (2) GDPR

Failure to comply with data processing principles

The Hungarian DPA has fined a company with EUR 735 because an individual had complained to the DPA that an employee of the company had made sound recordings with a mobile phone during the repair work done at the complainant’s home without informing the complainant.

Spain

Spanish Data Protection Authority (AEPD)

08/08/2022

€600

Restaurant Owner

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined a restaurant owner EUR 600. The owner had installed several video surveillance cameras that also filmed public space, among other things. The DPA concluded this violated the principle of data minimization, and that the owner also failed to properly inform the public about the CCTV system.

Italy

Italian Data Protection Authority (Garante)

08/05/2022

€1,000

Mister Brick S.a.s.

Art. 5 (2) GDPR, Art. 6 (1) a) GDPR, Art. 12 (3) GDPR, Art. 15 GDPR, Art. 24 GDPR

Failure to comply with data processing principles

The Italian DPA fined Mister Brick S.a.s. EUR 1,000. A data subject complained of unsolicited marketing messages. The DPA found that the controller had no legal basis to process the data for marketing and had not responded in a timely manner to the data subject's request to exercise their rights.

Italy

Italian Data Protection Authority (Garante)

08/05/2022

€20,000

Cosmopol Security S.p.A.

Art. 12 (3) GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The Italian DPA fined Cosmopol Security S.p.A. EUR 20,000. An individual who received invoices from the company without any contractual relationship asked where it had obtained their personal data and complained to the DPA, because the company did not respond to the request in a timely manner.

Italy

Italian Data Protection Authority (Garante)

08/05/2022

€1,000

Colosseo S.r.l.

Art. 5 (2) GDPR, Art. 6 (1) a) GDPR, Art. 12 (3) GDPR, Art. 15 GDPR, Art. 17 GDPR, Art. 21 GDPR, Art. 24 GDPR

Multiple

The Italian DPA fined Colosseo S.r.l. EUR 1,000 after a data subject complained about an unsolicited commercial email. The person then asked the company for access to and deletion of their personal data and for no further promotional emails, but the company never replied to these requests.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

08/04/2022

€2,000

Sephora Cosmetics România SA

Art. 21 GDPR

Non-compliance with subjects' rights protection safeguards

The Romanian DPA fined Sephora Cosmetics România SA EUR 2,000. A data subject kept receiving promotional SMS texts despite objecting several times to the use of their data for marketing. Sephora had confirmed it would stop sending them, but the messages continued until the person complained to the DPA.

Greece

Hellenic Data Protection Authority (HDPA)

08/03/2022

€30,000

Private Polyclinic and Diagnostic Centre of Pyle Axiou

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

The Hellenic DPA fined the Private Polyclinic and Diagnostic Centre of Pyle Axiou EUR 30,000. A patient requested access to personal data from an imaging examination, but the clinic could not grant it because the images were unavailable. The DPA found the clinic had not provided adequate storage for the images, violating Art. 5 (1) f) GDPR.

Spain

Spanish Data Protection Authority (AEPD)

08/03/2022

€600

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined a private individual EUR 600. The individual had installed several video surveillance cameras that also covered public space, which violated the principle of data minimization, and did not properly inform data subjects about the processing through the CCTV system, violating the duty to inform.

Spain

Spanish Data Protection Authority (AEPD)

08/02/2022

€42,000

Banco Bilbao Vizcaya Argentaria S.L.

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA has fined Banco Bilbao Vizcaya Argentaria, S.A. with EUR 42,000. The company had been sending advertising messages to a data subject despite the data subject’s objection to the processing of their personal data. The original fine of EUR 70,000 was reduced to EUR 42,000 because of voluntary payment and admission of responsibility.

Norway

Norwegian Supervisory Authority (Datatilsynet)

08/02/2022

€30,200

Krokatjønnvegen 15 AS

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Norwegian DPA (also known as Datatilsynet) has fined Krokatjønnvegen 15 AS with EUR 30,200. The data controller had run credit checks on two of its data subjects without any contractual basis for doing this.

Spain

Spanish Data Protection Authority (AEPD)

08/01/2022

€600

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined a private individual EUR 600. The individual had installed several video surveillance cameras that also captured the public space, which violated the principle of data minimization. The individual also had not properly informed the data subjects about the processing, failing the duty to inform.

Italy

Italian Data Protection Authority (Garante)

08/01/2022

€26,000

Policoro municipality

Art. 5 (1) a), e) GDPR, Art. 5 (2) GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 24 GDPR, Art. 38 (6) GDPR

Failure to comply with data processing principles

The Italian DPA fined the Policoro Municipality EUR 26,000, citing Art. 5 (1) a), e) GDPR, Art. 12 GDPR, Art. 13 GDPR and Art. 38 (6) GDPR among others. It installed video surveillance without sufficient information and set no retention period for recordings. It also appointed its attorney as data protection officer, which the DPA found to be a conflict of interest.

Spain

Spanish Data Protection Authority (AEPD)

08/01/2022

€9,600

LAST LAP, S.L.

Art. 6 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined LAST LAP, S.L., organizer of the San Silvestre road running race, EUR 9,600. Participants had to show vaccination certificates or a PCR or antigen test before running, and the DPA found no reasonable legal basis for processing this health data. The original fine of EUR 16,000 was reduced due to admission of responsibility and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

07/29/2022

€3,000

ESTUDIOS EUROPEOS DE POSTGRADO Y EMPRESA, S.L.

Art. 5 (1) f) GDPR, Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

The Spanish DPA fined ESTUDIOS EUROPEOS DE POSTGRADO Y EMPRESA, S.L. EUR 3,000. A new employee complained that the email account she received when hired was another employee's, giving her access to all emails that employee sent and received. The DPA found that the company had not configured the accounts properly and failed to implement appropriate measures.

Germany

Data Protection Authority of Saxony

07/28/2022

€900,000

Hannoversche Volksbank

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Lower Saxony DPA fined Hannoversche Volksbank EUR 900,000. Without consent, it analyzed active and former customers' digital usage behavior, including app store purchases and online banking transfers, and cross-checked results with a credit agency to target promotion. A prior notice did not replace consent. The bank cooperated and used the results for nothing else.

Italy

Italian Data Protection Authority (Garante)

07/28/2022

€2,000

Auto Hi-Fi System S.n.c.

Art. 5 (1) a), c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Italian DPA fined Auto Hi-Fi System S.n.c. EUR 2,000. The company's video surveillance system covered a public road and a private property, among other areas, which violated the principle of data minimization. It had also posted no sign with information about the surveillance, which breached Art. 13 GDPR.

Poland

Polish National Personal Data Protection Office (UODO)

07/27/2022

€2,120

University Hospital of the Medical University of Warsaw

Art. 33 GDPR, Art. 34 GDPR

Failure to notify DPA of a data breach

The Polish DPA fined the University Hospital of the Medical University of Warsaw EUR 2,120. A patient received a doctor's referral that contained personal data (name, address, etc) of another patient. The DPA found that the data breach was never reported to it, neither by the patient nor by the doctor.

Spain

Spanish Data Protection Authority (AEPD)

07/27/2022

€300

Private person

Art. 5 (1) c) GDP

Failure to comply with data processing principles

The private person used a CCTV camera to capture the foreign private space of a neighbor and the public space.

Spain

Spanish Data Protection Authority (AEPD)

07/26/2022

€800

EFS MANTENIMIENTO Y SERVICIOS TECNICOS, S.L.

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

The Spanish DPA fined EFS MANTENIMIENTO Y SERVICIOS TECNICOS, S.L. EUR 800. A trade union complained that the company had shared information about one of its employees with the works council without proper authorization, which put the employee at a disadvantage. The DPA found this violated the principles of confidentiality and integrity.

Spain

Spanish Data Protection Authority (AEPD)

07/26/2022

€2,500

Homeowners Association

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined a homeowners association with EUR 2,500 for publishing information (name, surname, apartments) about several owners on their website.

Spain

Spanish Data Protection Authority (AEPD)

07/26/2022

€15,000

Telefonica Moviles Espana, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

One of the company’s former customers had received emails that contained electronic bills after they’d terminated their contract with the company. This resulted in the processing of personal data of the data subject without sufficient legal basis.

Germany

Data Protection Authority of Saxony

07/26/2022

€1,100,000

Volkswagen

Art. 13 GDPR, Art. 28 GDPR, Art. 30 GDPR, Art. 35 GDPR

Information obligation non-compliance

The Lower Saxony DPA fined Volkswagen EUR 1.1 million. Cameras on a test vehicle recorded traffic to train a driving assistance system. It gave no Art. 13 GDPR information, lacked an Art. 28 GDPR processing agreement with the company running the journeys, did no Art. 35 DSGVO impact assessments and omitted protection measures from its processing list. It cooperated extensively.

Denmark

Spanish Data Protection Authority (AEPD)

07/24/2022

€67,200

SIRIUS (law firm)

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Danish DPA fined the law firm SIRIUS EUR 67,200. After a cyber-attack in which hackers accessed and encrypted its servers, they could reach information about clients and other business partners. The DPA found that the firm lacked basic security measures, such as multi-factor logins, which increased the risk of unauthorized access to client data.

Spain

Spanish Data Protection Authority (AEPD)

07/22/2022

€500

CINCON, S.C.

Art. 13 (2) GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA has fined CINCON S.C. with EUR 500. The company had failed to provide any information required by Art. 13 GDPR on a form that allowed potential customers to access a free course.

Spain

Spanish Data Protection Authority (AEPD)

07/22/2022

€40,000

ESVETEL, S.L.

Art. 28 GDPR, Art. 48 (1) b) LGT

Non-cooperation with Data Protection Authority

The Spanish DPA (also known as AEPD) has fined ESVETEL, S.L. with EUR 40,000. The data subject had previously received an advertising call from the data controller made on behalf of Vodafone Espana, S.A.U., despite the subject having been registered in the Robinson advertising exclusion list.

Luxembourg

National Commission for Data Protection (CNPD)

07/22/2022

€10,000

Company

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Luxembourg DPA (CNPD) fined a company EUR 10,000. Its video surveillance, installed to protect staff and property, constantly captured parts of the break room, employees' work areas, a meeting room and a neighboring property. The DPA found violations of data minimization (Art. 5 (1) c GDPR) and of the information obligations under Art. 13 GDPR.

Croatia

Croatian Data Protection Authority (AZOP)

07/21/2022

€285,000

Telecommunications company

Art. 25 (1) GDPR, Art. 32 (1) b) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

The Croatian DPA fined a telecommunications company EUR 285,000. Attackers accessed data of about 100,000 data subjects because the company's processing systems had no access restrictions and its organizational and technical measures were inadequate. As an aggravating factor, it is one of the leading telecommunications companies in Croatia and handles high data volumes.

Croatia

Croatian Data Protection Authority (AZOP)

07/21/2022

€4,000

Car dealership

Art. 27 (1)

Failure to comply with data processing principles

The Croatian DPA has fined a car dealership with EUR 4,000. The data controller had installed several video surveillance cameras on its premises without properly informing the data subjects about the data processing done by the surveillance cameras.

Italy

Italian Data Protection Authority (Garante)

07/21/2022

€20,000

Acqua Novara.VCO S.p.a

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 28 GDPR, Art. 2-ter Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined Acqua Novara.VCO S.p.a. EUR 20,000 in a case related to the fine against Clio S.r.l., provider of a whistleblowing reporting application. Acqua Novara, one of its clients, gave Clio personal data from several whistleblowing reports, letting Clio collect and store it without a valid legal basis, and had not adequately regulated their relationship.

Italy

Italian Data Protection Authority (Garante)

07/21/2022

€10,000

Clio S.r.l.

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 30 (2) GDPR, Art. 2-ter Codice della Privacy

Failure to comply with data processing principles

The Italian DPA fined Clio S.r.l. EUR 10,000. The company manages a whistleblowing reporting application for public and private entities. It had not sufficiently regulated its relationship with customers and gave them whistleblowing report data without a legal basis (Art. 5 (1) a) GDPR and Art. 6 GDPR). It also kept no register of its processor activities (Art. 30 (2) GDPR).

Italy

Italian Data Protection Authority (Garante)

07/21/2022

€3,000

Azienda Socio Sanitaria Territoriale Rhodense

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Italian DPA fined the Azienda Socio Sanitaria Territoriale Rhodense EUR 3,000. The healthcare facility had reported the loss of a patient's medical file, which held the patient's name, date and place of birth, gender, residence, phone number and tax number. The DPA found a lack of organizational and technical measures to protect the data.

Italy

Italian Data Protection Authority (Garante)

07/21/2022

€10,000

Stay Over s.r.l.

Art. 5 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 15 GDPR, Art. 114 Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined Stay Over s.r.l. EUR 10,000 after a former employee complained. The company had apparently not responded to the employee's request for access to their personal data. It had also continued to process data from the employee's email inbox after the contractual relationship ended, without the employee's consent.

Italy

Italian Data Protection Authority (Garante)

07/21/2022

€2,000

Global Service s.r.l.

Art. 5 (1) a) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Italian DPA has fined Global Service s.r.l. with EUR 2,000. The data controller had previously installed several video surveillance cameras on its premises but failed to inform the data subjects about the processing of the data. The DPA discovered that the data controller had violated its duty to inform as per the GDPR.

Spain

Spanish Data Protection Authority (AEPD)

07/19/2022

€4,000

Bookstore employee

Art. 5 (1), f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Spanish Data Protection Agency has fined an employee of a bookstore with EUR 4,000. A data subject had complained to the DPA that he had received an invoice of another person containing that person’s personal data. The employee had mistakenly sent the invoice to the wrong recipient.

Spain

Spanish Data Protection Authority (AEPD)

07/19/2022

€2,000

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fiend a private individual with EUR 2,000. The individual had previously installed several video cameras in the apartment building where he lived. These cameras also recorded common areas of all residents, which the DPA considered to be a violation of the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

07/19/2022

€5,000

Bar owner

Art. 5 (1) b) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined a bar owner with EUR 5,000. Apparently, the bar owner had unlawfully shared the recordings from the CCTV in the bar on WhatsApp and various social media platforms.

Spain

Spanish Data Protection Authority (AEPD)

07/19/2022

€600

Private individual

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

The Spanish DPA (also known as AEPD) has fined a private individual with EUR 600 for failing to implement measures ordered by the DPA in due time.

Greece

Hellenic Data Protection Authority (HDPA)

07/19/2022

€30,000

DO VALUE GREECE LOANS & CREDITS CLAIM MANAGEMENT S.A.

Art. 5 (1) a) GDPR, Art. 5 (2) GDPR, Art. 6 GDPR, Art. 12 (2) GDPR

Failure to comply with data processing principles

The Hellenic DPA fined DO VALUE GREECE LOANS & CREDITS CLAIM MANAGEMENT S.A. EUR 30,000. A data subject complained of calls about debts that had already been settled, objected, and demanded that the calls stop and their data be deleted. The DPA found that the company had unlawfully obstructed the exercise of the person's rights.

Spain

Spanish Data Protection Authority (AEPD)

07/18/2022

€56,000

BANKINTER, S.A.

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined BANKINTER, S.A. EUR 56,000. The company mistakenly sent a report on a data subject's investment portfolio to a third party, which it attributed to a computer error. The DPA held that this violated the principle of integrity and confidentiality under Art. 5 (1) f) GDPR.

Spain

Spanish Data Protection Authority (AEPD)

07/15/2022

€600

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined a private individual EUR 600. The individual had installed several video surveillance cameras that also covered the neighbor's shared access road, among other things, violating the principle of data minimization, and did not properly inform data subjects about the processing, violating the duty to inform.

Spain

Spanish Data Protection Authority (AEPD)

07/15/2022

€3,600

ECOZONO Y CULTURA, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined ECOZONO Y CULTURA, S.L. EUR 3,600. The company had collected data from people who agreed to disclose it for survey purposes, but then used it to contract various individuals for advertising purposes. The fine was reduced from EUR 6,000 to EUR 3,600 because of admission of responsibility and voluntary payment.

Greece

Hellenic Data Protection Authority (HDPA)

07/13/2022

€20,000,000

Clearview AI Inc.

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 12 GDPR, Art. 14 GDPR, Art. 15 GDPR, Art. 27 GDPR

Failure to comply with data processing principles

The Hellenic DPA fined Clearview AI Inc. EUR 20,000,000 after a non-profit organization's complaint. The company holds a database of more than 20 billion facial images collected online and offers a search service identifying people by biometric data. The DPA found processing without a valid legal basis, no access for data subjects (Art. 15 GDPR) and a lack of transparency.

Spain

Spanish Data Protection Authority (AEPD)

07/13/2022

€132,000

DKV Seguros y Reaseguros, S.A.E.

Art. 5 (1) f) GDPR, Art. 32 GDPR, Art. 33 GDPR

Failure to comply with data processing principles

The Spanish DPA fined DKV Seguros y Reaseguros, S.A.E. EUR 132,000 after it sent 51 emails with medical certificates (names and medical test data) to wrong recipients. It answered the complainant only after the DPA complaint, reported no breach and lacked adequate security measures. The original fine of EUR 220,000 was reduced for admission of guilt and voluntary payment.

Isle of Man

Information Commissioner of Isle of Man

07/13/2022

€202,000

Manx Care Ltd

Art. 5 (1) c), f) GDPR, Art. 5 (2) GDPR, Art. 24 GDPR, Art. 25 GDPR, Art. 32 GDPR, Art. 34 GDPR, Art. 58 GDPR

Failure to comply with data processing principles

The Isle of Man DPA fined Manx Care Ltd EUR 202,000. It emailed an unsecured attachment with a patient's health information to more than 1870 recipients and did not comply with the resulting enforcement notice. The DPA found inadequate organizational and technical measures, a data minimization breach (Art. 5 (1) C) GDPR) and no notification of the data subject.

Spain

Spanish Data Protection Authority (AEPD)

07/12/2022

€800

SMART ELECTRONICS SOLUTIONS, S.L.

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined SMART ELECTRONICS SOLUTIONS, S.L. EUR 800. The company had installed several video surveillance cameras that also covered public space and a neighboring property, violating the principle of data minimization, and had not properly informed data subjects about the processing, violating the duty to inform.

Spain

Spanish Data Protection Authority (AEPD)

07/12/2022

€1,600

JOYPAZAR, S.A.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined JOYPAZAR, S.A. with EUR 1,600. This company had previously installed video surveillance cameras that also covered the public playground, among other things. The DPA concluded that this was a violation of the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

07/12/2022

€6,000

FREE SUN ENERGY S.L.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Spanish DPA fined FREE SUN ENERGY S.L. EUR 6,000. A customer complained to the DPA that they had received another customer's invoice, containing that customer's personal data, instead of their own. The original fine of EUR 10,000 was reduced to EUR 6,000 because of admission of responsibility and voluntary payment.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

07/08/2022

€1,500

Physician

Art. 5 (1) GDPR, Art. 12 (2) GDPR, Art. 13 (1) GDPR

Failure to comply with data processing principles

The Hungarian DPA has fined a physician with EUR 1,500. A patient had previously asked the doctor to send her complete medical records (including the imaging records and the consent forms about her maternity care). However, the physician failed to comply with this request.

France

French Data Protection Authority (CNIL)

07/07/2022

€175,000

UBEEQO INTERNATIONAL

Art. 5 (1) c) GDPR, Art. 12 GDPR

Failure to comply with data processing principles

The French DPA (CNIL) fined vehicle rental company UBEEQO INTERNATIONAL EUR 175,000. It collected geolocation data every 500 meters without a valid legal basis (Art. 5 (1) c) GDPR), retained vehicle data three years after rental ended and data of users inactive over eight years (Art. 5 (1) e) GDPR), and informed users inadequately (Art. 12 GDPR).

Italy

Italian Data Protection Authority (Garante)

07/07/2022

€20,000

Intesa Sanpaolo Vita S.p.a.

Art. 5 (1) a), f) GDPR

Failure to comply with data processing principles

The Italian DPA fined Intesa Sanpaolo Vita S.p.a. EUR 20,000 after a life insurance customer complained about an unauthorized disclosure of their data. The insurer had disclosed the person's first name, last name and policy information to third parties without authorization, because of an employee's error.

Italy

Italian Data Protection Authority (Garante)

07/07/2022

€45,000

Senseonics Inc.

Art. 5 (1) a), b), f) GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 9 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 27 GDPR

Failure to comply with data processing principles

The Italian DPA fined Senseonics Inc. EUR 45,000. An employee emailed an information campaign to diabetic patients through an open distribution list, exposing all addresses and the patients' health status. The DPA also found that consent to the glucose monitoring app was given with a single click, information was confusing and no EU representative was designated.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

07/07/2022

€4,000

E Software Concept SRL

Art. 32 (1) b), (2) GDPR, Art. 58 (1) a), e) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined E Software Concept SRL EUR 4,000 for uploading publicly accessible transport documents and invoices to its website, which contained names, addresses, usernames, passwords, telephone numbers and email addresses. The DPA found inadequate organizational and technical measures and that the company did not answer its requests for information.

Spain

Spanish Data Protection Authority (AEPD)

07/07/2022

€1,800

FINCAS ARENYS SL

Art. 13 GDPR

Information obligation non-compliance

The Spanish DPA fined FINCAS ARENYS SL EUR 1,800. A data subject who contacted the real estate agency to rent a property complained that the company requested documents without informing them about the processing of their personal data. The original fine of EUR 3,000 was reduced to EUR 1,800 because of voluntary payment and admission of responsibility.

Poland

Polish National Personal Data Protection Office (UODO)

07/06/2022

€12,450

Głównego Geodetę Kraju

Art. 33 (1) GDPR, Art. 34 (1) GDPR

Failure to implement sufficient measures to ensure information security

The Polish DPA fined the public cartography institute Głównego Geodetę Kraju. Numerous land register numbers, giving access to owners' names, parents' names and property addresses, were visible on its website for more than 48 hours. It did not report the breach to the DPA or inform data subjects, violating Art. 33 (1) GDPR and Art. 34 (1) GDPR.

Spain

Spanish Data Protection Authority (AEPD)

07/06/2022

€56,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined Vodafone Espana, S.A.U. EUR 56,000 for insufficient legal basis for processing. Unauthorized third parties accessed a customer's Vodafone account, concluded a new contract in her name and bought an iPhone 12. Vodafone had not adequately verified the contracts. The original fine of EUR 70,000 was reduced due to voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

07/05/2022

€600

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined a private individual EUR 600. The individual had installed video surveillance cameras that covered public space, among other things, violating data minimization, and did not properly inform data subjects, violating the duty to inform. The fine comprised EUR 300 for Art. 5 (1) c) GDPR and EUR 300 for Art. 13 GDPR.

Spain

Spanish Data Protection Authority (AEPD)

07/01/2022

€500

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined a private individual EUR 500 for installing a video surveillance camera on their property without authorization. The cameras also recorded public space and the neighboring property, which the AEPD found violated the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

07/01/2022

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined a private individual EUR 300 for installing a video surveillance camera on their property without authorization. The recordings covered the public space and a neighboring property, which the AEPD found violated the principle of data minimization.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/30/2022

€2,000

Continental Automotive Romania SRL

Art. 24 GDPR, Art. 32 (1) d) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined Continental Automotive Romania SRL EUR 2,000. The company reported a breach under Art. 33 GDPR after finding 135 unauthorized, improperly configured cameras on its premises, linked to unprotected, unofficial camera systems and capturing employees in the production area, among other things. The DPA found it lacked the necessary security measures.

Luxembourg

National Commission for Data Protection (CNPD)

06/30/2022

€1,000

Company

Art. 5 (1) a) GDPR, Art. 12 (1), (7) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The DPA of Luxembourg has imposed a fine of EUR 1,000 on a company. The company had installed a video surveillance system that recorded both employees and third parties. During its investigation, the DPA found that the company had breached its information obligations under Art. 12 GDPR and Art. 13 GDPR.

Luxembourg

National Commission for Data Protection (CNPD)

06/30/2022

€1,000

Company

Art. 5 (1) a) GDPR, Art. 12 (1), (7) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The DPA of Luxembourg has fined a company with EUR 1,000. This company had previously installed a video surveillance system that recorded both the employees and other third parties. During the investigation, the DPA discovered that the company had breached its information obligations as per Art. 12 GDPR and Art. 13 GDPR.

Luxembourg

National Commission for Data Protection (CNPD)

06/30/2022

€3,000

Company

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Luxembourg DPA (CNPD) fined a company EUR 3,000. It had installed a video surveillance system to protect property and staff, but the cameras also captured part of employees' work areas. The DPA found that the company violated its information obligations under Art. 13 GDPR by not properly informing employees about the surveillance.

Luxembourg

National Commission for Data Protection (CNPD)

06/30/2022

€1,400

Company

Art. 5 (1) e) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Luxembourg DPA (CNPD) fined a company EUR 1,400. It had installed location sensors on fleet cars to protect assets and optimize fleet management, among other goals, and stored some location data for a year, violating storage limitation. It also informed data subjects insufficiently, violating Art. 13 GDPR.

Italy

Italian Data Protection Authority (Garante)

06/30/2022

€5,000

Federazione Italiana Sommelier, Albergatori e Ristoratori

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR

Failure to comply with data processing principles

The Italian DPA fined the Federazione Italiana Sommelier, Albergatori e Ristoratori EUR 5,000. It sent a protocol with a member's personal data to all other members, revealing a disciplinary measure against the member that was not legally binding and was later revoked. The measure also stayed published on a cloud platform after it was revoked.

Greece

Hellenic Data Protection Authority (HDPA)

06/29/2022

€3,000

Pediatric psychologist

Art. 31 GDPR

Non-cooperation with Data Protection Authority

The Hellenic DPA has fined a pediatric psychologist with EUR 3,000 because he had improperly cooperated with the DPA during an investigation.

Spain

Spanish Data Protection Authority (AEPD)

06/28/2022

€3,000

FLY FUT, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined FLY FUT, S.L., a company specialized in drone footage at soccer matches, EUR 3,000. A father complained that it had filmed his underage daughter playing during a match at a local club without his consent. The DPA found that it processed her data without a valid legal basis.

Spain

Spanish Data Protection Authority (AEPD)

06/28/2022

€1,000

Company

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined a company with EUR 1,000. The company had previously requested various personal data from its customers for the appointment bookings. The DPA discovered that the data controller had failed to properly inform the data subjects about the data processing, as per Art. 13 GDPR.

Greece

Hellenic Data Protection Authority (HDPA)

06/24/2022

€2,000

Parliamentary election candidate

Art. 12 GDPR, Art. 11 Law 3471/2006

Non-compliance with subjects' rights protection safeguards

The Hellenic DPA fined a parliamentary election candidate EUR 2,000. A data subject complained about unsolicited election advertising SMS from the politician, a former minister, to whom they had given contact details for another purpose. The politician did not comply with the request to delete the data and stop the SMS.

Spain

Spanish Data Protection Authority (AEPD)

06/24/2022

€180

Store owner

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined a store owner with EUR 180 because he failed to provide information signs about a CCTV system in its establishment.

France

French Data Protection Authority (CNIL)

06/23/2022

€1,000,000

TotalEnergies Electricite et Gaz France

Art. 14 GDPR, Art. 15 GDPR, Art. 21 GDPR

Non-compliance with subjects' rights protection safeguards

The French DPA fined TotalEnergies Electricite et Gaz France EUR 1,000,000. It violated its information obligations under Art. 14 GDPR by giving data subjects too little information on processing for advertising during telephone contact, ignored their requests to object to such processing and did not respond to requests in a timely manner as required by Art.12 GDPR.

Spain

Spanish Data Protection Authority (AEPD)

06/23/2022

€30,000

RADIO TELEVISION MADRID, S.A.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA fined RADIO TELEVISION MADRID, S.A. EUR 30,000 for publishing, like other media, an audio recording of a multiple rape victim's court testimony. The audio added no significant value and severely compromised her privacy, violating data minimization. The original fine of EUR 50,000 was reduced for admission of guilt and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

06/23/2022

€30,000

CORPORACION DE RADIO Y TELEVISION ESPANOLA, S.A.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA fined CORPORACION DE RADIO Y TELEVISION ESPANOLA, S.A. EUR 30,000 for publishing, like other media, an audio recording of a multiple rape victim's court testimony. The audio added no significant value and severely compromised her privacy, violating data minimization. The original fine of EUR 50,000 was reduced for admission of guilt and voluntary payment.

Denmark

Danish Data Protection Authority (Datatilsynet)

06/22/2022

€134,000

Gyldendal A/S

Art. 5 (1) e) GDPR

Failure to comply with data processing principles

The Danish DPA fined the publisher Gyldendal A/S EUR 134,000. Instead of deleting the data of approximately 685,000 unsubscribed book club members, Gyldendal kept it in a database for longer than necessary, including the data of 395,000 former members for more than 10 years. It also had no guidelines on data deletion.

Greece

Hellenic Data Protection Authority (HDPA)

06/20/2022

€2,000

WIND Ελλάς Τηλεπικοινωνίες ΑΕΒΕ

Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The Hellenic DPA fined WIND Ελλάς Τηλεπικοινωνίες ΑΕΒΕ EUR 2,000. A customer emailed asking for access to store camera footage showing them and got no response. When the DPA asked, the company said the request could not be fulfilled because the footage had been deleted. The DPA found a violation of Art. 15 GDPR.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/20/2022

€7,000

Asociația de Proprietari Aviației Park

Art. 5 (1) a), c), e) GDPR, Art. 5 (2) GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The Romanian DPA fined Asociația de Proprietari Aviației Park, operator of a residential facility, EUR 7,000. It processed personal data of all delivery persons and couriers (including ID number and series, arrival and departure times) without a valid legal basis, informed them insufficiently and set no retention period for video surveillance data, keeping it too long.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/20/2022

€1,000

SC Interactions Marketing SRL

Art. 32 (1) b) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined SC Interactions Marketing SRL EUR 1,000. The company had sent advertising emails to several people on behalf of another company, using an open distribution list. A recipient complained because this made the email addresses of all recipients visible to one another.

Spain

Spanish Data Protection Authority (AEPD)

06/17/2022

€1,000

Company

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined a company with EUR 1,000 for failing to provide information signs about a CCTV system on its premises.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/17/2022

€1,500

Mayr Melnhof Packaging Romania S.R.L.

Art. 5 (1) b), c) GDPR, Art. 5 (2) GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The Romanian DPA (ANSPDCP) fined MAYR MELNHOF PACKAGING ROMANIA S.R.L. EUR 1,500. The company's video surveillance, installed to protect assets and employee safety, also covered the employee cafeteria and smoking area. The DPA found that monitoring employees outside working areas was unnecessary and disproportionate, violating the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

06/16/2022

€1,000

SCOTCH CORNER BAR

Art. 5 (1) c) GDPR, Art. 58 (2) GDPR

Failure to comply with data processing principles

The Spanish DPA has fined the bar operator SCOTCH CORNER BAR with EUR 1,000. The data controller had previously installed a CCTV system that also covered parts of the public space. Moreover, the data controller had failed to provide the DPA with the necessary information.

Belgium

Belgian Data Protection Authority (APD)

06/16/2022

€50,000

SA Rossel & Cie

Art. 6 (1) a) GDPR, Art. 7 (1) GDPR, Art. 12 (1) GDPR, Art. 13 GDPR, Art. 14 GDPR

Non-compliance with lawful basis for data processing

The Belgian DPA fined the media company SA Rossel & Cie EUR 50,000 over violations on three of its websites. It placed cookies that were not required without consent, treated visiting other websites as consent, pre-ticked third-party cookie boxes, kept an incomplete, hard-to-access cookie policy and kept placing cookies after consent was revoked.

Italy

Italian Data Protection Authority (Garante)

06/16/2022

€20,000

Deutsche Bank S.p.A.

Art. 12 (3) GDPR, Art. 15 GDPR

Non-cooperation with Data Protection Authority

The data controller failed to respond to the data subject’s request for access to their data in a timely manner.

Italy

Italian Data Protection Authority (Garante)

06/16/2022

€2,000

Federazione Italiana Nuoto

Art. 12 (3), (4) GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The Italian DPA (also known as Garante) has fined the Federazione Italiana Nuoto with EUR 2,000 because it failed to respond to the data subjects’ requests to access their data in a timely manner.

Italy

Italian Data Protection Authority (Garante)

06/16/2022

€70,000

Unicredit S.p.A.

Art. 12 GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The Italian DPA fined Unicredit S.p.A. EUR 70,000. An employee complained that his right to access his personal data was not sufficiently respected, as the company required him to fill out a specific form. The DPA found that requiring the form made exercising the right of access disproportionately difficult.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/15/2022

€3,000

S.C. Wine Point S.R.L.

Art. 32 (1) b) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined S.C. Wine Point S.R.L. EUR 3,000. A data subject complained about advertising emails sent with a distribution list that showed the email addresses of 810 other recipients to all recipients. The DPA found that the company had failed to take the necessary organizational and technical measures to ensure the confidentiality of the personal data.

United Kingdom

Information Commissioner (ICO)

06/09/2022

€91,000

Tavistock & Portmann NHS Foundation Trust

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The UK DPA (ICO) fined the Tavistock & Portmann NHS Foundation Trust EUR 91,000. In September 2019, two emails to patients of its adult gender identity clinic were sent with open distribution lists (912 and 869 recipients), and recall failed. The ICO found no measures against predictable human error. The fine was reduced from EUR 910,000 for immediate action and cooperation.

Spain

Spanish Data Protection Authority (AEPD)

06/09/2022

€10,000

Private individual

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA has fined a private individual with EUR 10,000. This individual had previously created a humiliating and discriminatory video of three siblings disparaging their skin color. She then shared it on her Instagram profile and on WhatsApp.

Spain

Spanish Data Protection Authority (AEPD)

06/09/2022

€600

Private individual

Art. 5 (1) GDPR

Failure to comply with data processing principles

A private individual used a CCTV camera that captured the foreign private space of a neighbor and the public space.

Italy

Italian Data Protection Authority (Garante)

06/09/2022

€10,000

Cribis Credit Management s.r.l.

Art. 5 (1) a), c) GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The Italian DPA has fined Cribis Credit Management s.r.l. with EUR 10,000. This company had inadvertently sent an email regarding late payments on a subscription to the head of the data subjects. By doing this, the head gained access to their employees’ personal data (name, surname, and payment status information).

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/08/2022

€1,500

Wens Experience SRL

Art. 28 (2) GDPR

Non-compliance with subjects' rights protection safeguards

The Romanian DPA has fined Wens Experience SRL with EUR 1,500. During the investigation, the DPA discovered that Wens Experience, while it acted as the processor of the data controller, engaged another processor to process the employee data without obtaining prior authorization from the data controller. This is a violation of Art. 28 (2) GDPR.

Poland

Polish National Personal Data Protection Office (UODO)

06/06/2022

€3,500

Esselmann Technika Pojazdowa Sp. z o.o. Sp. k.

Art. 33 GDPR

Failure to implement sufficient measures to ensure information security

The Polish DPA has fined Esselmann Technika Pojazdowa Sp. z o.o. Sp. k. with EUR 3,500. The data controller had previously suffered a data breach during which a certificate of employment that contained personal data of an employee was lost. The data controller failed to report this data breach to the DPA, violating Art. 33 GDPR.

Spain

Spanish Data Protection Authority (AEPD)

06/03/2022

€3,000

Lodeju, S.L.

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined the restaurant operator LODEJU, S.L. EUR 3,000. The company had installed several video surveillance cameras on its premises that also covered public space, violating the principle of data minimization, and did not properly inform the data subject about the video surveillance, violating its duty to inform.

Spain

Spanish Data Protection Authority (AEPD)

06/03/2022

€360

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined a private individual EUR 360. The individual had installed several video surveillance cameras that also covered public space, violating the principle of data minimization, and did not properly inform data subjects about the processing through the system, violating the duty to inform.

Spain

Spanish Data Protection Authority (AEPD)

06/03/2022

€1,000

Store owner

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined a store owner with EUR 1,000 because it failed to provide information signs about the CCTV surveillance in his establishment.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/03/2022

€2,000

Kaufland Romania SCS

Art. 29 GDPR, Art. 32 (1) b) GDPR, Art. 32 (2), (4) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined Kaufland Romania SCS EUR 2,000 after two data breaches reported under Art. 33 GDPR. An employee handling a complaint ignored internal procedures and let a security guard view and misuse the complainant's data, and a customer's order form data was mistakenly forwarded to a third party. The DPA found the measures were not appropriate.

Spain

Spanish Data Protection Authority (AEPD)

06/01/2022

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The private individual used a CCTV camera that captured the foreign private space of a neighbor and the public space.

Poland

Polish National Personal Data Protection Office (UODO)

05/31/2022

€2,100

Stołeczny Ośrodek dla Osób Nietrzeźwych

Art. 5 (1) a) GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The Polish DPA fined Stołeczny Ośrodek dla Osób Nietrzeźwych, a center for people suffering from alcoholism, EUR 2,100. Video surveillance cameras at the facility recorded both sound and images of residents. The center cited health and safety purposes, but the DPA held these were not a sufficient legal basis, so the processing was unlawful.

Spain

Spanish Data Protection Authority (AEPD)

05/31/2022

€1,600

Coron Island SLU

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA fined CORON ISLAND SLU EUR 1,600 after a restaurant customer complained. After a meal, she asked for a bill in her name, but the manager said an invoice could only be issued if she provided her telephone number. The DPA found a violation of the principle of data minimization.

Italy

Italian Data Protection Authority (Garante)

05/26/2022

€100,000

Intesa Sanpaolo S.p.A.

Art. 5 (1) a), f) GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The Italian DPA fined Intesa Sanpaolo S.p.A. EUR 100,000. The bank unlawfully disclosed a customer's data to her father, a former bank employee who had been authorized to access her data only until she reached the age of maturity. She had already reached it when he asked, but an employee passed on her data, suspecting he had authorization.

Italy

Italian Data Protection Authority (Garante)

05/26/2022

€46,000

Azienda Sanitaria Locale Roma

Art. 5 (1) c) GDPR, Art. 6 (1) c), d) GDPR, Art. 6 (2), (3) GDPR, Art. 9 (1), (2), (4) GDPR, Art. 2-ter (1), (2) Codice della privacy, Art. 2-septies (8) Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined the Azienda Sanitaria Locale Roma EUR 46,000. The healthcare facility had published the names and health information of 1337 patients on its website, including disability assessments, medical documents, technical reports and tests. The DPA found the processing unlawful and in violation of the principle of data minimization.

Italy

Italian Data Protection Authority (Garante)

05/26/2022

€50,000

Azienda sanitaria uniersitaria Friuli Occidentale

Unknown

Unknown

The Italian DPA fined the healthcare facility Azienda sanitaria universitaria Friuli Occidentale EUR 50,000. Several employees had accessed health data of patients they were not treating. The DPA found the IT platform let any employee access patient data regardless of involvement in treatment and had no systems to identify improper use.

Italy

Italian Data Protection Authority (Garante)

05/26/2022

€70,000

Azienda sanitaria universitaria Friuli Centrale

Art. 5 (1) a), f) GDPR, Art. 9 GDPR, Art. 25 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Italian DPA fined the healthcare facility Azienda sanitaria universitaria Friuli Centrale EUR 70,000. Several employees had accessed health data of patients they were not treating. The DPA found the IT platform let any employee access patient data regardless of involvement in treatment and had no systems to identify improper use.

Italy

Italian Data Protection Authority (Garante)

05/26/2022

€4,000

Universita Agraria di Nettuno

Art. 5 GDPR, Art. 6 GDPR, Art. 2-ter Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined the Universita Agraria di Nettuno EUR 4,000. A former employee complained that the university had published a document with his personal data about a legal dispute between him and the university. The DPA found the publication unlawful without a valid legal basis.

Italy

Italian Data Protection Authority (Garante)

05/26/2022

€16,000

Region of Tuscany

Art. 5 (1) c) GDPR, Art. 6 (1) c) GDPR, Art. 6 (2) GDPR, Art. 6 (3) b) GDPR, Art. 2-ter (1), (3) Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined the Region of Tuscany EUR 16,000. The Region had published a document on its website about tourism sector professionals who had applied for emergency aid during the covid-19 pandemic, showing among other things each person's name, address and the amount of aid granted.

Italy

ita

05/26/2022

€10,000

Afragola Municipality

Art. 5 (1) a), c) GDPR, Art. 12 (3), (4) GDPR, Art. 2-ter Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined the Afragola Municipality EUR 10,000. A former employee complained that the municipality had published his resume with personal data on its official website even though the employment relationship had ended. He had also filed a request to object to the disclosure of his data, which the municipality did not answer.

Italy

Italian Data Protection Authority (Garante)

05/26/2022

€2,000

Turkish City store

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Italian DPA has fined the owner of the store “Turkish City” with EUR 2,000. The data controller had previously installed several video security cameras on its premises without properly informing the data subjects about the data processing of their data. The DPA discovered that the data controller had violated its duty to inform as per the GDPR.

Italy

Italian Data Protection Authority (Garante)

05/26/2022

€2,000

Store owner

Art. 5 (1) a) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Italian DPA fined the owner of the store Turkish City EUR 2,000 for installing several video surveillance cameras on its premises without properly informing data subjects about the processing of their personal data. The DPA found that the controller had not carried out its duty to inform under the GDPR.

Belgium

Belgian Data Protection Authority (APD)

05/25/2022

€50,000

Roularta Media Group

Art. 5 (1) e) GDPR, Art. 5 (2) GDPR, Art. 6 (1) a) GDPR, Art. 7 (1), (3) GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 24 GDPR

Failure to comply with data processing principles

The Belgian DPA fined Roularta Media Group EUR 50,000. The cookie manager on two of its websites did not comply with the GDPR: about 60 non-essential cookies were placed without valid prior consent, users were not sufficiently informed, third-party cookie consent boxes were pre-checked, and withdrawing consent was harder than giving it.

Spain

Spanish Data Protection Authority (AEPD)

05/24/2022

€42,000

Alquiler Seguro SA

Art. 6 (1) GDP

Non-compliance with lawful basis for data processing

The Spanish DPA fined Alquiler Seguro SA EUR 42,000. After a data subject applied for a job it advertised, the company requested information on their creditworthiness from a credit agency without their consent or any information to them. The DPA found that this processing lacked a valid legal basis, violating Art. 6 (1) GDPR.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

05/24/2022

€5,000

Med Life SA

Art. 32 (1) b), (2), (4) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined MED LIFE S.A. after someone found documents containing sensitive patient data in a publicly accessible garbage can, where the company had disposed of them, and complained to the DPA. The DPA found that MED LIFE had not taken adequate organizational and technical measures to protect the personal data and avoid such incidents.

Italy

Italian Data Protection Authority (Garante)

05/22/2022

€3,000

Zito Auto di Gianfranco Zito

Art. 5 (1) a), c) GDPR, Art. 114 Codice della privacy

Failure to comply with data processing principles

The Italian DPA has fined the company Zito Auto di Gianfranco Zito with EUR 3,000. The company had previously installed several video surveillance cameras that monitored, among other things, the public spaces and employees. The DPA thought that this was a violation of the principles of data minimization (Art. 5 (1) c) GDPR).

Italy

Italian Data Protection Authority (Garante)

05/22/2022

€12,000

Comune di Napoli Corpo di Polizia Municipale

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 88 GDPR, Art. 113 Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined the police authority Comune di Napoli Corpo di Polizia Municipale EUR 12,000. It had emailed lists of names, tax numbers, addresses, contact details and covid-19 test appointments of employees to various administrative units. It relied on employee consent, but the DPA held that consent is questionable in an employment relationship.

Italy

Italian Data Protection Authority (Garante)

05/22/2022

€7,000

Azienda Socio Sanitaria Territoriale Dei Sette Laghi

Art. 5 (1) f) GDPR, Art. 9 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Italian DPA (also known as Garante) has fined the healthcare facility Azienda Socio Sanitaria Territoriale Dei Sette Laghi with EUR 7,000. One of the facility’s patients had received medical records and clinical documentation from another patient by mistake.

Spain

Spanish Data Protection Authority (AEPD)

05/20/2022

€2,000

Private individual

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined a private individual who operated three websites EUR 2,000. During the investigation, the DPA found that the websites lacked a field for consenting to the processing of personal data, and that their privacy policies did not identify the data controller or mention the right to withdraw consent.

Spain

Spanish Data Protection Authority (AEPD)

05/20/2022

€1,500

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined a private individual with EUR 1,500. The data controller had previously installed several video surveillance cameras in his car which also covered parts of the community garage. The DPA concluded that this was a violation of the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

05/20/2022

€2,000

Private individual

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA has fined a private individual with EUR 2,000. The individual had taken several photos of a group of minors and police officers without obtaining their consent. Later, he uploaded them to Facebook.

Italy

Italian Data Protection Authority (Garante)

05/18/2022

€50,000

Azienda sanitaria locale di Bari

Art. 5 (1) a), c), f) GDPR, Art. 9 GDPR, Art. 25 (1), (2) GDPR

Failure to comply with data processing principles

The Italian DPA fined Azienda sanitaria locale di Bari EUR 50,000. The healthcare facility had published several reviews of former patients online and offered access to hundreds of documents in which these patients could be identified. Insufficient redaction left visible information about the patients' health, diagnoses and clinical data of operations.

United Kingdom

Information Commissioner (ICO)

05/18/2022

€9,000,000

Clearview AI Inc.

Art. 5 (1) a), e) GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 14 GDPR, Art. 15 GDPR, Art. 16 GDPR, Art. 17 GDPR, Art. 21 GDPR, Art. 22 GDPR, Art. 35 GDPR

Failure to comply with data processing principles

The UK DPA fined Clearview AI Inc. EUR 9 million. It collected more than 20 billion facial images, including of UK residents, from public online sources for a biometric search service. The DPA found no valid legal basis, breaches of transparency and storage limitation, no impact assessment, and that exercising rights like Art. 15 GDPR required submitting a photograph.

Spain

Spanish Data Protection Authority (AEPD)

05/18/2022

€600

SCF ZHY, SL

Art. 13 GDPR

Information obligation non-compliance

The Spanish DPA has fined SCF ZHU, S.L. with EUR 600 because the data subject did not have enough data processing information regarding a video surveillance on the business premises. The original fine was reduced to EUR 600 from EUR 1,000 because of acknowledgment of debt and immediate payment.

Spain

Spanish Data Protection Authority (AEPD)

05/18/2022

€10,000,000

Google LLC

Art. 6 GDPR, Art. 17 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined Google LLC EUR 10 million. Google automatically sent data of people filing content-removal forms to the Lumen Project of the Berkman Klein Center of Harvard University, without a chance to object. The DPA found no valid legal basis and insufficient erasure rights, citing the long duration, many affected people and some sensitive data as aggravating.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

05/18/2022

€5,000

Kredyt Inkaso Investments RO S.A.

Art. 5 GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 33 GDPR

Failure to comply with data processing principles

The Romanian DPA fined Kredyt Inkaso Investments RO S.A. EUR 5,000. It disclosed a data subject's and their minor child's data, including professional status, home address and employment contract data, to several medical institutions without consent; the person had no relationship with them. The company also did not notify the DPA of the breach in time (Art. 33 GDPR).

Spain

Spanish Data Protection Authority (AEPD)

05/17/2022

€42,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined Vodafone Espana, S.A.U. EUR 42,000. A data subject complained of receiving several invoices without any contractual relationship. He objected and the company confirmed no invoices were outstanding, yet the messages continued. The DPA found no valid legal basis. The original fine of EUR 70,000 was reduced for admission of guilt and immediate payment.

Spain

Spanish Data Protection Authority (AEPD)

05/17/2022

€4,000

Insect Foods, SL

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined INSEKT FOODS, S.L. EUR 4,000. A data subject complained that the company had published their personal data in three WhatsApp groups. As a result, a total of 541 group members gained unauthorized access to key personal data of the person, such as first name, surname and address.

Spain

Spanish Data Protection Authority (AEPD)

05/17/2022

€18,000

Ramona Films, S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The Spanish DPA (also known as AEPD) has fined RAMONA FILMS, S.L. with EUR 18,000 because data controller had failed to provide the information requested during a DPA investigation. The original fine of EUR 30,000 was reduced to EUR 18,000 because of immediate payment and acknowledgment of guilt.

Spain

Spanish Data Protection Authority (AEPD)

05/17/2022

€8,000

TIGERS MARKET, S.L.

Art. 48 (1) b) LGT, Art. 21 GDPR, Art. 23 (4) LOPDGDD

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined TIGERS MARKET, S.L. with EUR 8,000 because a data subject kept receiving advertising calls from the data controller even though the data subject had been registered in the Robinson advertising exclusion list.

Spain

Spanish Data Protection Authority (AEPD)

05/17/2022

€1,500

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined a private individual with EUR 1,500. The data controller had previously installed several video surveillance cameras on his property. However, these cameras also covered the public space. The DPA concluded that this was a violation of the principle of data minimization.

Norway

Norwegian Supervisory Authority (Datatilsynet)

05/16/2022

€14,500

Arbeidstilsynet

Art. 6 (1) e) GDPR

Non-compliance with lawful basis for data processing

The Norwegian DPA (also known as Datatilsynet) has fined the Norwegian Labor Inspectorate “Arbeidstilsynet” with EUR 14,500. The data controller had previously carried out a credit check on the data subject without obtaining any valid legal basis.

Italy

Italian Data Protection Authority (Garante)

05/13/2022

€20,000

Synlab Med srl

Art. 5 (1) a), c) GDPR, Art. 9 GDPR, Art. 2-ter Codice della privacy

Failure to comply with data processing principles

The Italian DPA has fined Synlab Med srl with EUR 20,000. The company had previously conducted Covid-19 tests for various regional health authorities. Regarding these tests, the company had inadvertently sent the results of 31 people to the wrong health authority.

Italy

Italian Data Protection Authority (Garante)

05/12/2022

€20,000

Bazar di Hu Xiaoyan

Art. 5 GDPR, Art. 13 GDPR, Art. 114 Codice della privacy

Failure to comply with data processing principles

The Italian DPA has fined a company called Bazar di Hu Xiaoyan with EUR 20,000. The data controller had operated a video surveillance system on its premises without a required permit. The DPA also discovered that there were not information signs about the processing of personal data by cameras.

Italy

Italian Data Protection Authority (Garante)

05/12/2022

€2,000

Singh Market

Art. 5 (1) a) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Italian DPA fined the owner of the store Singh Market EUR 2,000. The owner had installed video surveillance cameras on the premises without properly informing the data subjects, which the DPA found violated the duty to inform under the GDPR.

Italy

Italian Data Protection Authority (Garante)

05/12/2022

€6,000

Villabate Municipality

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 37 (1) a) GDPR, Art. 37 (7) GDPR, Art. 38 (6) GDPR

Failure to comply with data processing principles

The Italian DPA has fined the Villabate Municipality with EUR 6,000. The municipality had previously disclosed the personal data of a former employee to unauthorized third parties without obtaining the data subject’s consent. The DPA also discovered that the municipality had failed to appoint a data protection officer.

Spain

Spanish Data Protection Authority (AEPD)

05/12/2022

€2,000

Private individual

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA has fined a private individual with EUR 2,000. Apparently, the private individual had shared a video on WhatsApp that showed a violent attack perpetrated against the data subject, without obtaining the latter’s consent first.

Spain

Spanish Data Protection Authority (AEPD)

05/12/2022

€500

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined a private individual with EUR 500. The data controller had previously installed a surveillance cameras on his property that recorded the neighboring properties too. The AEPD has concluded that this was a violation of the principle of data minimization.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

05/12/2022

€1,000

LORIS FUEL SHOP SRL

Art. 29 GDPR, Art. 32 (4) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined the gas station operator LORIS FUEL SHOP SRL EUR 1,000 after a person complained that pictures of him from its video surveillance system had been published on Facebook. The company had not taken measures ensuring the confidentiality and anonymity of the CCTV data, so third parties accessed the images, filmed them and posted them on social networks.

Denmark

Danish Data Protection Authority (Datatilsynet)

05/12/2022

€13,400

Civilstyrelsen

Art. 32 GDPR, Art. 33 GDPR

Failure to implement sufficient measures to ensure information security

The Danish DPA fined the Danish agency Civilstyrelsen EUR 13,400 after an unencrypted USB stick holding more than 800 pages of sensitive and confidential information was lost. The agency had no policies on removable and portable media and, though aware of the breach, did not report it, violating Art. 33 GDPR. The DPA found it lacked the necessary measures.

Spain

Spanish Data Protection Authority (AEPD)

05/11/2022

€6,000

Homeowners Association

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined a homeowners' association EUR 6,000. An owner who had lived in the complex for over 15 years complained that he had to show his ID to use the communal pool under Covid-19 measures. The DPA found the ID check unnecessary, violating data minimization under Art. 5 (1) c) GDPR, and that he was not properly informed about the processing.

Spain

Spanish Data Protection Authority (AEPD)

05/11/2022

€600

Bar owner

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined a bar owner with EUR 600. The bar was operating a video surveillance system where the observation angle of the cameras captured the public space too. The DPA concluded that this was a violation of the principle of data minimization and issued a fine of EUR 600 to the bar owner.

Spain

Spanish Data Protection Authority (AEPD)

05/10/2022

€300

Store owner

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined a store owner with EUR 300. The data controller had previously requested various personal data from its customers for its appointment bookings. The DPA discovered that the data controller had failed to properly inform the data subjects about the processing of their personal data, as per Art. 13 GDPR.

Finland

Deputy Data Protection Ombudsman

05/09/2022

€85,000

Otavamedia Oy

Art. 5 (1) c) GDPR, Art. 12 (1), (2), (3), (4), (6) GDPR, Art. 15 GDPR, Art. 17 GDPR, Art. 25 GDPR

Failure to comply with data processing principles

The Finnish DPA fined Otavamedia Oy EUR 85,000. It received 11 complaints between 2018 and 2021 over unanswered inquiries, caused partly by a technical email problem unnoticed for seven months in an untested system. Requiring signatures on request forms for identification collected unnecessary data and made exercising data subjects' rights harder.

Spain

Spanish Data Protection Authority (AEPD)

05/09/2022

€1,200

CONTIMAG INVEST, S.L.

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined CONTIMAG INVEST, S.L. with EUR 1,200 because the company failed to provide enough information about the video surveillance systems that it operated in its restaurants.

Bulgaria

Data Protection Commission of Bulgaria (KZLD)

05/04/2022

€500,000

Bulgarian Post EAD

Art. 32 (1) b), c), d) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

The Bulgarian DPA fined Bulgarian Posts EAD EUR 500,000. The company had suffered a hacking attack in which attackers accessed its databases. The DPA found that it had not implemented the necessary organizational and technical measures to protect personal data and prevent such events.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

05/04/2022

€4,000

Concordia Capital IFN S.A.

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The Romanian DPA fined Concordia Capital IFN S.A. EUR 4,000. The company unlawfully installed several video and audio cameras in employees' offices to protect goods and employees. The DPA found that such extensive surveillance was unnecessary and violated Articles 5 and 6 GDPR.

Belgium

Belgian Data Protection Authority (APD)

05/04/2022

€10,000

Nationale Maatschappj der Belgische Spoorwegen

Art. 5 (1) a), c) GDPR, Art. 6 (1) GDPR, Art. 12 (2) GDPR, Art. 21 (2), (3), (4) GDPR

Failure to comply with data processing principles

The Belgian DPA fined the Belgian National Railroad Company (Nationale Maatschappj der Belgische Spoorwegen) EUR 10,000 after a Twitter user complained about a newsletter without an unsubscribe option. The DPA rejected the claim that it was essential for passenger contracts, found no valid legal basis and held that the right to object was insufficiently considered.

Iceland

Icelandic Data Protection Authority ('Persónuvernd')

05/03/2022

€10,600

HEI – Medical Travel

Art. 15 (1), (3) GDPR, Art. 9 (1) Act 90/2018, Art. 17 (2) Act 90/2018

Non-compliance with subjects' rights protection safeguards

The Icelandic DPA fined HEI – Medical Travel EUR 10,600. A data subject had complained that the company gained access to their email via the Icelandic Medical Association’s internal website and sent unsolicited emails, which lacked a valid legal basis. The company also failed to properly comply with the person's request for information on the processing of their data.

Spain

Spanish Data Protection Authority (AEPD)

05/03/2022

€5,000

MISTORE CANARIAS, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined MISTORE CANARIAS, S.L. EUR 5,000. A client complained that the company collected her first name, surname and bank account details during a purchase. She was offered products from three other companies and refused them, yet the company evidently sent her data to those three companies without first obtaining her consent.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

05/03/2022

€4,000

Megareduceri TV S.R.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The company failed to provide the necessary information to the Romanian DPA in a timely manner, breaching Art. 58 GDPR.

Iceland

Icelandic Data Protection Authority ('Persónuvernd')

05/03/2022

€36,000

City of Reikjavik

Art. 5 GDPR, Art. 6 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Icelandic DPA fined the City of Reykjavik EUR 36,000 for using the digital education system "Seesaw" in schools to process minors' data. The purpose was not sufficiently defined, breaching data minimization and proportionality, and organizational and technical measures were inadequate given the risk of processing and transfer in the United States.

Italy

Italian Data Protection Authority (Garante)

04/29/2022

€2,000

Santa Ninfa Municipality

Art. 5 (1) a), c) GDPR, Art. 6 (1) c), e) Art. 6 (2) GDPR, Art. 6 (3) b) GDPR GDPR, Art. 2-ter (1), (3) Codice della privacy

Failure to comply with data processing principles

The Italian DPA has fined the Santa Ninfa Municipality with EUR 2,000. The municipality had previously published a resolution on its website containing the personal information, name and references about the enforcement title of the data subject.

Finland

Deputy Data Protection Ombudsman

04/29/2022

€8,300

Telemarketing Company

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

The Finnish DPA fined a telemarketing company EUR 8,300 for failing to comply with a DPA order. A customer had requested access to the recording of a sales call, which the company did not provide. The DPA then formally ordered the company to give access, but the customer later reported that the recordings had still not been provided.

Spain

Spanish Data Protection Authority (AEPD)

04/29/2022

€16,000

LABORATORIOS GONAZALEZ, S.L.

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined LABORATORIOS GONAZALEZ, S.L. with EUR 16,000. The laboratory had apparently sent results of a Covid-19 test that the data subject had taken to them and also their boss (without consent. The original fine of EUR 20,000 was reduced to EUR 16,000 because of immediate payment.

Spain

Spanish Data Protection Authority (AEPD)

04/29/2022

€4,200

CLINICA DENTAL SAN FRANCISCO, S.L.

Art. 17 GDPR, Art. 21 LSSI

Information obligation non-compliance

The Spanish DPA (AEPD) fined CLINICA DENTAL SAN FRANCISCO, S.L. EUR 4,200. A data subject complained that the clinic kept sending him advertisements via WhatsApp after he had sent several data deletion requests. The original fine of EUR 7,000 was reduced to EUR 4,200 because of immediate payment and acknowledgement of guilt.

Italy

Italian Data Protection Authority (Garante)

04/28/2022

€70,000

Ospedale San Raffaele s.r.l.

Art. 5 (1) f) GDPR, Art. 9 GDPR

Failure to comply with data processing principles

The Italian DPA fined Ospedale San Raffaele s.r.l. EUR 70,000 over two breaches reported under Art. 33 GDPR. Its neurology and surgical departments each sent a newsletter in an open distribution list, exposing 499 and 90 email addresses, many of patients and relatives or caregivers. The DPA found a breach of integrity and confidentiality, noting the hospital's high cooperation.

Italy

Italian Data Protection Authority (Garante)

04/28/2022

€20,000

Nos s.r.l.s.

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 13 GDPR, Art. 14 GDPR

Failure to comply with data processing principles

The Italian DPA fined Nos s.r.l.s. EUR 20,000. Nos, a data processor managing advertising tasks for Vodafone, had acquired and processed personal data from Kdata ltd. and Dynamic Web Solution ltd. The DPA found that the data subjects had not consented to the use of their data and had not been informed about it by Nos.

Italy

Italian Data Protection Authority (Garante)

04/28/2022

€40,000

Il Sole 24 Ore S.p.a.

Art. 5 GDPR, Art. 9 GDPR, Art. 12 GDPR

Failure to comply with data processing principles

The Italian DPA fined the newspaper Il Sole 24 Ore S.p.a. EUR 40,000. In an article on Italian authorities recognizing a U.S. judge's decision on a child's adoption by a same-sex couple, the newspaper mistakenly also published personal data of the child and the couple. It deleted the data on their demand but did not comply with their right of access.

Italy

Italian Data Protection Authority (Garante)

04/28/2022

€2,000

Ekss s.r.l.

Art. 5 (1) a) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Italian DPA has fined the restaurant operator Ekss s.r.l. with EUR 2,000. The data controller had previously installed video surveillance cameras in its premises without properly informing the data subjects about the processing of this data. The DPA discovered that the data controller had violated its duty to inform as defined by the GDPR.

Italy

Italian Data Protection Authority (Garante)

04/28/2022

€2,000

Comune di Partanna

Art. 5 (1), c) GDPR, Art. 6 GDPR, Art. 2 ter-Codice della privacy

Failure to comply with data processing principles

The commune published information regarding a court case on its website. This information included personal data such as the name and professional information of a data subject.

Spain

Spanish Data Protection Authority (AEPD)

04/28/2022

€5,000

INFINITY ECOM S.L.

Art. 13 GDPR

Information obligation non-compliance

The Spanish DPA (also known as AEPD) has fined INFINITY ECOM S.L. with EUR 5,000 because it failed to ensure that the privacy policy on its official website met the requirements of Art. 13 GDPR.

Italy

Italian Data Protection Authority (Garante)

04/28/2022

€1,500

Direzione Didattica Statale 1° Circolo-Eboli

Art. 5 GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 2-ter Codice della privacy, Art. 2-sexies Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined the school Direzione Didattica Statale 1° Circolo-Eboli EUR 1,500. The school sent documents containing the names of all students and teachers, including health data, to all parents and teachers, without ensuring that each recipient received only the information about the students that concerned them.

Italy

Italian Data Protection Authority (Garante)

04/28/2022

€3,000

Comune di Monte Sant’Angelo

Art. 5 (1) a) GDPR, Art. 6 (1) e) GDPR, Art. 17 GDPR, Art. 2-ter Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined the Comune di Monte Sant’Angelo EUR 3,000. A participant in a selection procedure complained that the municipality had published a list of candidates and their results on its official website. The DPA found no valid legal basis for this and found that the municipality had not complied with data subjects' deletion requests.

Italy

Italian Data Protection Authority (Garante)

04/28/2022

€150,000

Tarento municipality

Art. 5 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 28 GDPR, Art. 35 GDPR

Failure to comply with data processing principles

The Italian DPA fined the Tarento municipality EUR 150,000. Amiu S.p.A., which ran its waste collection, posted images from its waste-monitoring cameras on Facebook, making individuals identifiable. The municipality had improperly regulated the processing with Amiu, gave insufficient information about the cameras and conducted no data protection impact assessment.

Italy

Italian Data Protection Authority (Garante)

04/28/2022

€200,000

Amiu S.p.A.

Art. 5 GDPR, Art. 6 GDPR, Art. 28 GDPR, Art. 37 GDPR

Failure to comply with data processing principles

The Italian DPA fined Amiu S.p.A. EUR 200,000. Amiu, a processor running waste collection for the city of Tarento, installed cameras against illegal waste disposal and posted images on Facebook in which some people were identifiable. The DPA found no valid legal basis, insufficient regulation of the processing (Art. 28 GDPR) and no appointed data protection officer.

Italy

Italian Data Protection Authority (Garante)

04/28/2022

€2,500

“Isabella Gonzaga” high school

Art. 5 GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 2-ter Codice della privacy, Art. 2-sexties Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined the “Isabella Gonzaga” high school EUR 2,500. The school published a document on an online platform for teaching staff that contained health data of several teachers, namely benefits linked to their health status. The DPA found that the publication had no valid legal basis and was unlawful.

Italy

Italian Data Protection Authority (Garante)

04/28/2022

€10,000

Italian Ministry of Defense

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 10 GDPR, Art. 2-ter Codice della privacy, Art. 2-sexies Codice della privacy, Art. 2-octies Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined the Italian Ministry of Defense EUR 10,000 after an employee of the ministry filed a complaint. During the investigation, the DPA found that two emails containing sensitive information about the employee's health status and various legal proceedings had been forwarded without authorization.

Italy

Italian Data Protection Authority (Garante)

04/28/2022

€50,000

Istituto Nazionale Assicurazione Infortuni sul Lavoro

Art. 5 (1) a), f) GDPR, Art. 6 (1) e) GDPR, Art. 9 (2) g) GDPR, Art. 32 GDPR, Art. 2-ter Codice della privacy, Art. 2-sexies Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined Istituto Nazionale Assicurazione Infortuni sul Lavoro EUR 50,000. On three occasions, accident and occupational illness data of various employees could be viewed publicly on its online system because of an outdated version. The DPA found the insurer had not taken appropriate organizational and technical measures to prevent such breaches.

Italy

Italian Data Protection Authority (Garante)

04/28/2022

€1,000

Educationest s.r.l.

Art. 5 (1) a), e) GDPR, Art. 6 (1) b), c) GDPR

Failure to comply with data processing principles

The Italian DPA fined Educationest s.r.l. EUR 1,000. The daycare center emailed the children's families about an educator's pregnancy and maternity leave, to prevent rumors that her absence was due to Covid illness and to protect her. As she had not consented, the DPA found unlawful processing, violating Art. 5 GDPR and Art. 6 GDPR.

Spain

Spanish Data Protection Authority (AEPD)

04/28/2022

€40,000

Working Capital Management Espana, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined the credit information agency Working Capital Management Espana, S.L. EUR 40,000. Fraudsters had taken a loan from NBQ Technology S.A.U. in a data subject's name. When the person refused to pay, NBQ passed the data on, and Working Capital Management entered it into its systems without ensuring consent, making the processing illegal.

Spain

Spanish Data Protection Authority (AEPD)

04/28/2022

€15,000

MEDEROS MOVITEN, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined MEDEROS MOVITEN, S.L. EUR 15,000. A data subject had signed a mobile service contract, but the company invoiced services the person had not consented to. The contracts bore the data subject's name but no personal signature. As they were not valid, the DPA found illegal processing of personal data, violating Art. 6 (1) GDPR.

Spain

Spanish Data Protection Authority (AEPD)

04/28/2022

€1,500

CAFFE VECCHIO, S.L.

Art. 5 (1) f) GDPR, Art. 6 (1) a) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined CAFFE VECCHIO, S.L. EUR 1,500. A former employee complained that the café operator had replied to several negative online reviews while disclosing the former employee's personal data. The operator had also published information about the future termination of the contractual relationship between the data subject and the café.

Spain

Spanish Data Protection Authority (AEPD)

04/27/2022

€1,500

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to implement sufficient measures to ensure information security

The Spanish DPA (AEPD) fined a private individual EUR 1,500. The individual had installed video surveillance cameras that also captured public space, violating data minimization, and did not properly inform data subjects. The fine consisted of EUR 1,000 for violating Art. 5 (1) c) GDPR and EUR 500 for violating Art. 13 GDPR.

Italy

Italian Data Protection Authority (Garante)

04/26/2022

€1,000

ASST di Lodi

Art. 5 (1) f) GDPR, Art. 9 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Italian DPA (Garante) fined ASST di Lodi EUR 1,000 after its Art. 33 GDPR breach report. A patient had named two emergency contacts. When they could not be reached before a diagnostic examination, an employee called a family member personally known to them. The DPA found no consent or valid legal basis and inadequate organizational and technical measures.

Spain

Spanish Data Protection Authority (AEPD)

04/23/2022

€1,200

MOVALIA TRASLADOS, S.L.U.

Art. 6 (1) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined MOVALIA TRASLADOS, S.L.U. EUR 1,200. The company's website processed visitors' personal data without explicit consent, and the company had no privacy policy, contrary to Art. 13 GDPR. The original fine of EUR 2,000 was reduced to EUR 1,200 because of immediate payment and acknowledgment of guilt.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

04/22/2022

€8,000

Political Party

Art. 5 (2) GDPR, Art. 32 (1) a), b) GDPR, Art. 32 (2) GDPR

Failure to comply with data processing principles

The Hungarian DPA fined a political party EUR 8,000. A data breach made six Excel files containing personal data of party members accessible on the internet, affecting around 2,000 data subjects. The DPA found that the party had failed to take appropriate organizational and technical measures, which allowed the incident.

Spain

Spanish Data Protection Authority (AEPD)

04/22/2022

€5,600

Physician

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined a physician EUR 5,600. The doctor had used recordings of a patient's treatment for advertising purposes without the patient's consent, so the DPA found the personal data was processed without a valid legal basis. The original fine of EUR 7,000 was reduced to EUR 5,600 because of immediate payment.

Spain

Spanish Data Protection Authority (AEPD)

04/19/2022

€600

DOOR2DOOR SPAIN, S.L.

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

The Spanish DPA fined DOOR2DOOR SPAIN, S.L. EUR 600. The company had not implemented in due time the measures the DPA ordered several times and did not provide the information the DPA requested. The original fine of EUR 1,000 was reduced to EUR 600 due to immediate acknowledgment of guilt and payment.

Spain

Spanish Data Protection Authority (AEPD)

04/18/2022

€1,800

Website operator

Art. 6 (1) GDPR, Art. 13 GDPR, Art. 22 (2) LSSI

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined a website operator EUR 1,800. The operator processed visitors' personal data without explicit consent, had no privacy policy, violating Art. 13 GDPR, and used cookies deficiently. The original fine of EUR 3,000 was reduced to EUR 1,800 due to immediate acknowledgment of guilt and payment.

Spain

Spanish Data Protection Authority (AEPD)

04/18/2022

€9,000

JIMBO NETWORKS, S.L.

Art. 6 (1) GDPR, Art. 13 GDPR, Art. 22 (2) LSSI

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined JIMBO NETWORKS, S.L. EUR 9,000. Its website processed visitors' data without consent, had a privacy policy that did not meet Art. 13 GDPR (outdated information, laws no longer in effect) and used cookies deficiently. The original fine of EUR 15,000 was reduced to EUR 9,000 due to immediate acknowledgement of guilt and payment.

Spain

Spanish Data Protection Authority (AEPD)

04/18/2022

€1,800

FLORAQUEEN FLOWERING THE WORLD S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The Spanish DPA (also known as AEPD) has fined FLORAQUEEN FLOWERING THE WORLD S.L. with EUR 1,800 because it failed to provide the information requested by the DPA during one of its investigations. The original fine of EUR 3,000 was reduced to EUR 1,800 because the company paid the fine immediately and acknowledged its guilt.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

04/18/2022

€1,000

IKEA România S.R.L.

Art. 12 (3) GDPR

Non-compliance with subjects' rights protection safeguards

The Romanian DPA has fined IKEA România S.R.L. with EUR 1,000. A data subjects had filed a complaint to the DPA, stating that IKEA did not comply in a timely manner with their request to delete their personal data from the company’s user account. The DPA concluded that IKEA Romania had violated Art. 12 (3) GDPR.

France

French Data Protection Authority (CNIL)

04/15/2022

€1,500,000

DEDALUS BIOLOGIE

Art. 28 GDPR, Art. 29 GDPR, Art. 32 GDPR

Non-compliance with subjects' rights protection safeguards

The French DPA (CNIL) fined DEDALUS BIOLOGIE EUR 1.5 million after a leak affecting more than 500,000 individuals, including medical data and social security numbers. The laboratory software distributor violated Art. 29 GDPR by processing excess data, Art. 32 GDPR through unencrypted storage and missing authentication, and Art. 28 GDPR, as no client contract complied.

Spain

Spanish Data Protection Authority (AEPD)

04/13/2022

€8,000

Ramona Films, S.L.

Art. 13 GDPR, Art. 22 (2) LSSI

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (AEPD) fined RAMONA FILMS, S.L. EUR 8,000 because its privacy policy did not meet the requirements of Art. 13 GDPR, as the website contained outdated information and referred to laws no longer in effect. The DPA also found deficiencies in its cookie use. The fine was reduced from EUR 10,000 because the company paid immediately and acknowledged its guilt.

Spain

Spanish Data Protection Authority (AEPD)

04/12/2022

€500

Homeowners Association

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

The Spanish DPA has fined a homeowners association with EUR 500. The executive board of the association had publicly posted a list of defaulting owners. The DPA considers that this is a violation of the principle of integrity and confidentiality, as set out by Art. 5 (1) f) GDPR.

Spain

Spanish Data Protection Authority (AEPD)

04/11/2022

€150,000

BASER COMERCIALIZADORA DE REFERENCIA, S.A.

Art. 6 GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined BASER COMERCIALIZADORA DE REFERENCIA, S.A. EUR 150,000. A customer complained that their electricity supply contract had been modified without consent, increasing the supply. A fraudster posing as the customer, using their name and ID number, had changed the contract. The DPA found that the company had not properly verified the fraudster's identity.

Spain

Spanish Data Protection Authority (AEPD)

04/08/2022

€2,000

JAÉN SENTIDO Y COMÚN

Art. 5 (1) f) GDPR, Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

The Spanish DPA has fined JAÉN SENTIDO Y COMÚN with EUR 2,000. Apparently, the data controller had sent an email to 241 people in an email open distribution list, thus making the email addresses of all recipients visible to one another.

Italy

Italian Data Protection Authority (Garante)

04/07/2022

€10,000

Tecnomed Trento s.r.l.

Art. 5 (1) a), c) GDPR, Art. 13 GDPR, Art. 29 GDPR, Art. 32 GDPR, Art. 114 Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined Tecnomed Trento s.r.l. EUR 10,000. Some of its video surveillance cameras were unauthorized and information signs were missing. Three individuals sharing credentials had access to the recordings, which did not guarantee confidentiality because nobody could check who carried out certain processing operations.

Italy

Italian Data Protection Authority (Garante)

04/07/2022

€15,000

Rebirth s.r.l.

Art. 5 (1) a) GDPR, Art. 13 GDPR, Art. 114 Codice della privacy, Art. 157 Codice della privacy

Failure to comply with data processing principles

The Italian DPA has fined Rebirth s.r.l. with EUR 15,000. The data controller had installed a total of 14 surveillance cameras in a café it operated without informing about the video surveillance.

Italy

Italian Data Protection Authority (Garante)

04/07/2022

€10,000

E-Mac Professional s.r.l.

Art. 12 (3) GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The company failed to respond in a timely manner to the data subject’s request to access their data.

Italy

Italian Data Protection Authority (Garante)

04/07/2022

€10,000

Findomestic Banca spa

Art. 5 (1) a), c) GDPR

Failure to comply with data processing principles

The Italian DPA fined Findomestic Banca spa EUR 10,000. A customer complained about a breach of confidentiality: the bank had sent his wife several payment reminders, without authorization, about a loan he had taken out in the past. The wife had guaranteed one of his loans, but not the one in question.

Italy

Italian Data Protection Authority (Garante)

04/07/2022

€20,000

Made in Italy s.r.l.s.

Art. 6 GDPR, Art. 7 GDPR, Art. 15 GDPR, Art. 17 GDPR, Art. 21 GDPR, Art. 130 (3) Codice della privacy, Art. 157 Codice della privacy, Art. 166 (2) Codice della privacy

Non-compliance with lawful basis for data processing

The Italian DPA (Garante) fined Made in Italy s.r.l.s. EUR 20,000. A data subject complained of promotional calls he had not consented to, which continued after he objected. The company also did not respond to his request for the origin of the data and its deletion, and did not sufficiently cooperate with the DPA during the investigation.

Italy

Italian Data Protection Authority (Garante)

04/07/2022

€50,000

Palumbo Superyacht Ancona s.r.l.

Art. 5 (1) a), e) GDPR, Art. 13 GDPR, Art. 12 (3) GDPR, Art. 15 GDPR, Art. 157 Codice della privacy, Art. 166 (2) Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined Palumbo Superyacht Ancona s.r.l. EUR 50,000. The company blocked an employee's company email account without his consent and did not restore it when he asked, although it held both business and private emails. The DPA found further violations, such as not responding to a DPA request for information and violating the principle of limiting data retention.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

04/07/2022

€3,700,000

Dutch Tax and Customs Administration

Art. 5 (1) a), b), d), e) GDPR, Art. 6 (1) GDPR, Art. 32 (1) GDPR, Art. 35 (2) GDPR

Failure to comply with data processing principles

The Dutch DPA fined the Dutch Tax and Customs Administration EUR 3,7 million, its largest fine after an investigation. It kept a fraud-indication list on more than 270,000 people, including minors, with no valid legal basis. The data was sometimes incorrect, risk was judged by nationality and appearance, and data was kept too long and inadequately secured.

Italy

Italian Data Protection Authority (Garante)

04/07/2022

€40,000

ISWEB S.p.A.

Art. 28 GDPR

Non-compliance with subjects' rights protection safeguards

The Italian DPA (Garante) fined ISWEB S.p.A. EUR 40,000, in connection with the fine against Azienda ospedaliera di Perugia. ISWEB provided the hospital's whistleblower application. The DPA found that it used an external provider to host the systems and gave neither that provider nor the hospital specific instructions on processing data subjects' data.

Italy

Italian Data Protection Authority (Garante)

04/07/2022

€40,000

Azienda ospedaliera di Perugia

Art. 5 (1) a), f) GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 25 GDPR, Art. 30 GDPR, Art. 32 GDPR, Art. 35 GDPR

Failure to implement sufficient measures to ensure information security

The Italian DPA (Garante) fined Azienda ospedaliera di Perugia EUR 40,000. The hospital used an open-source whistleblowing app on improperly configured systems that could record users' browsing data and identify them, possibly as whistleblowers. It also did not inform employees, conduct a data protection impact assessment or register the processing activities.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

04/07/2022

€500

Property owner’s association

Art. 58 (1), a), e) GDPR

Non-cooperation with Data Protection Authority

The Romanian DPA (also known as ANSPDCP) has fined a property owner’s association with EUR 500 because it failed to provide the information requested by the DPA during an investigation.

Ireland

Data Protection Authority of Ireland

04/05/2022

€463,000

Bank of Ireland

Art. 32 GDPR, Art. 33 GDPR, Art. 34 GDPR

Failure to implement sufficient measures to ensure information security

The Irish DPA fined the Bank of Ireland EUR 463,000 after it reported 22 data breaches under Art. 33 GDPR. A mix-up of customers' account data led the bank to give false information to the Central Credit Register, which could have affected many data subjects' creditworthiness. The bank lacked appropriate measures and did not promptly inform data subjects and the DPA.

Denmark

Danish Data Protection Authority (Datatilsynet)

04/05/2022

€1,300,000

Danske Bank

Art. 5 (2) GDPR

Failure to comply with data processing principles

The Danish DPA fined Danske Bank EUR 1.3 million after being informed of a personal data deletion issue. It found that the bank had not documented the rules for storing and deleting personal data in more than 400 systems and could not prove such rules existed, breaching its accountability obligation under Art. 5 (2) GDPR.

Greece

Hellenic Data Protection Authority (HDPA)

04/04/2022

€5,000

Mayor

Art. 5 (1) a) GDPR

Failure to comply with data processing principles

The Hellenic DPA has fined a mayor with EUR 5,000. Apparently, the mayor had sent documents of an employee to the municipality without the data subject’s consent. The DPA stated that this was a violation of Art. 5 (1) 1) GDPR.

Belgium

Belgian Data Protection Authority (APD)

04/04/2022

€20,000

Ambuce Rescue Team

Art. 5 GDPR, Art. 6 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The Belgian DPA fined Ambuce Rescue Team EUR 20,000, in connection with the fines on Brussels Airports Zaventem and Charleroi for thermal imaging cameras screening for coronavirus symptoms. Ambuce made the questionnaire given to people above 38 degrees. The DPA found the health data processing unlawful under Art. 9 (2) GDPR, as it rested only on an inadequate protocol.

Belgium

Belgian Data Protection Authority (APD)

04/04/2022

€100,000

Brussels Airport Charleroi

Art. 5 (1) a), b) GDPR, Art. 6 (1) c) GDPR, Art. 6 (3) GDPR, Art. 9 (2) i) GDPR, Art. 12 (1) GDPR, Art. 13 (1) c) GDPR, Art. 13 (2) e) GDPR, Art. 35 (1), (7) GDPR

Non-compliance with lawful basis for data processing

The Belgian DPA fined Brussels Airport Charleroi EUR 100,000. During the Covid-19 pandemic, the airport used thermal imaging cameras to filter out people above 38 degrees. The DPA found no legal basis for processing this health data under Art. 9 GDPR, as it rested only on an inadequate protocol. The impact assessment was deficient and data subjects were not properly informed.

Belgium

Belgian Data Protection Authority (APD)

04/04/2022

€200,000

Brussels Airport Zaventem

Art. 5 (1) c) GDPR, Art. 6 (1) e) GDPR, Art. 9 (2) g) GDPR, Art. 12 GDPR, Art. 13 (1) c) GDPR, Art. 13 (2) e) GDPR, Art. 35 (1), (3), (7) b) GDPR

Non-compliance with lawful basis for data processing

The Belgian DPA fined Brussels Airport Zaventem EUR 200,000. During the Covid-19 pandemic, the airport used thermal imaging cameras to filter out people above 38 degrees. The DPA found no legal basis for processing this health data under Art. 9 GDPR, as it rested only on an inadequate protocol. The impact assessment was deficient and data subjects were not properly informed.

Cyprus

Cypriot Data Protection Commissioner

04/02/2022

€10,000

Ιγνατιάδης Νικόλαος και ΣΙΑ Ε.Ε.

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The Cypriot DPA fined the publisher Εκδοτικού Οίκου Δίας EUR 10,000. A public figure complained that the publisher had published incorrect information about their financial situation on a website. The DPA weighed freedom of expression against the right to privacy and data protection and found that the publisher had unlawfully processed the data.

Belgium

Belgian Data Protection Authority (APD)

04/01/2022

€7,500

Company

Art. 5 (1) a) GDPR, Art. 6 (1) f) GDPR, Art. 15 GDPR, Art. 17 GDPR, Art. 18 GDPR, Art. 21 GDPR, Art. 28 GDPR

Non-compliance with lawful basis for data processing

The Belgian DPA fined a company EUR 7,500. A dismissed managing director deleted data from his work laptop before returning it; the company restored work data it said he had also deleted. He then exercised his rights to delete and restrict processing, which it refused. The DPA found a breach of the obligation to enable these rights and no valid legal basis for the restoration.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

03/29/2022

€1,300

Workshop

Art. 5 (1) b), c), GDPR, Art. 6 (1) f) GDPR, Art. 13 (1), (2) GDPR

Failure to comply with data processing principles

The Hungarian DPA fined a workshop EUR 1,300. Its cameras, meant to protect assets, also recorded employees' work areas, which the DPA found unnecessary and disproportionate. The workshop also breached its Art. 13 GDPR information duties and wrongly relied on employee consent, as voluntary consent in employment is questionable; legitimate interest should have been used.

Sweden

Data Protection Authority of Sweden

03/28/2022

€720,000

Klarna Bank AB

Art. 5 (1) a) GDPR, Art. 5 (2) GDPR, Art. 12 (1) GDPR, Art. 13 (2) f) GDPR, Art. 14 (2) g) GDPR

Failure to comply with data processing principles

The Swedish DPA fined Klarna Bank AB EUR 720,000 for not meeting its information obligations. Its website gave too little information on the purposes and legal basis of processing, information on recipients among Swedish and international credit agencies was incomplete, and third countries were not named. Klarna did not sufficiently inform people of their GDPR rights.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/28/2022

€2,000

Condor SA

Art. 32 (1), (2), (4) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined Condor SA EUR 2,000 after a data breach in which unauthorized individuals accessed documents containing personal data of employees and former employees (first name, surname, position, salary, bank details, place of work). The DPA found that the company had not taken appropriate organizational and technical measures to protect the data.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/25/2022

€2,000

Kaufland România SCS

Art .15 (3) GDPR

Non-compliance with subjects' rights protection safeguards

The Romanian DPA fined Kaufland Romania SCS EUR 2,000. A data subject complained that the company had not complied with a request for copies of video surveillance recordings showing the person. The DPA found that Kaufland had violated its duty to provide information, especially since the requested recordings were available.

Denmark

Danish Data Protection Authority (Datatilsynet)

03/25/2022

€6,700

Danish National Genome Center

Art. 36 GDPR

Failure to implement sufficient measures to ensure information security

The Danish DPA fined the Danish National Genome Center EUR 6,700. The center's impact assessment had revealed circumstances that could pose a high risk to data subjects if exposed, yet it processed personal data without consulting the DPA, which was unlawful. The center complied with all requests from the DPA and was very cooperative throughout the investigation.

Italy

Italian Data Protection Authority (Garante)

03/24/2022

€10,000

Brav s.r.l.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Italian DPA fined Brav s.r.l. EUR 10,000. A platform operator reported a breach under Art. 33 GDPR: unauthorized third parties accessed the platform the Genoa Police used to manage traffic violations. According to the City of Genoa, several employees had disclosed the passwords. The DPA found that measures, such as regular password changes, were lacking.

Cyprus

Cypriot Data Protection Commissioner

03/22/2022

€4,000

English School Cyprus

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Cypriot DPA fined English School Cyprus EUR 4,000 after the school notified a data breach under Art. 33 GDPR. A teacher used students' parents' email addresses for a purpose other than the one they were collected for. The DPA found that the school failed to take appropriate organizational and technical measures to protect personal data and prevent such incidents.

Cyprus

Cypriot Data Protection Commissioner

03/21/2022

€5,000

English School Staff Union (ESSA)

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Cypriot DPA fined the English School Staff Union (ESSA) EUR 5,000 after a data breach notified under Art. 33 GDPR. A teacher who was also a union member used students' parents' email addresses for a purpose other than the one they were collected for. The DPA found that the union failed to take appropriate organizational and technical measures to prevent such incidents.

Norway

Norwegian Supervisory Authority (Datatilsynet)

03/15/2022

€9,700

Unknown company

Art. 6 (1) GDPR, Art. 13 GDPR, Art. 21 GDPR

Non-compliance with lawful basis for data processing

The Norwegian DPA fined a company EUR 9,700 after a former employee complained that, after his work contract ended, private and professional emails in his mailbox were automatically forwarded to an address administered by the managing director. The DPA found no valid legal basis, no Art. 13 GDPR information to him and no proper handling of his objection.

Ireland

Data Protection Authority of Ireland

03/15/2022

€17,000,000

Meta Platforms Ireland Limited

Art. 5 (2) GDPR, Art. 24 (1) GDPR

Failure to comply with data processing principles

The Irish DPA (DPC) fined Meta Platforms Ireland Limited EUR 17 million based on 12 data breach notifications between June 7, 2018, and December 4, 2018. It found violations of Art. 5 (2) and Art. 24 (1) GDPR, as Meta could not prove it had taken the necessary measures. The decision followed the Art. 60 GDPR procedure; two DPAs objected, but consensus was reached.

United Kingdom

Information Commissioner (ICO)

03/10/2022

€115,000

Tuckers Solicitors LLP

Art. 5 (1) a) f) GDPR

Failure to comply with data processing principles

The UK DPA (ICO) fined the law firm Tuckers Solicitors LLP EUR 115,000 after a ransomware attack. It had not taken proper organizational and technical measures, leaving systems vulnerable to malware. Attackers encrypted 972,191 files, 24,712 related to court proceedings, and published 60, including witness statements and medical records, on underground data marketplaces.

Italy

Italian Data Protection Authority (Garante)

03/10/2022

€10,000

Alfa Shipyard s.r.l.

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

The Italian DPA has fined Alfa Shipyard s.r.l. with EUR 10,000 because the data controller failed to implement the measures ordered by the DPA in due time.

Italy

Italian Data Protection Authority (Garante)

03/10/2022

€8,000

Agenzia Regionale per la Tutella dell’Ambiente dell’Abruzzo

Art. 5 (1) a), c) GDPR, Art. 6 GDPR, Art. 10 GDPR, Art. 2-ter Codice della privacy, Art. 2-octies Codice della privacy

Failure to comply with data processing principles

The Italian DPA (Garante) fined Agenzia Regionale per la Tutella dell’Ambiente dell’Abruzzo EUR 8,000. A former employee complained that the environmental agency had published documents with his personal data on its official website, freely accessible to anyone, including information about his criminal matters and previous employment.

Italy

Italian Data Protection Authority (Garante)

03/10/2022

€6,000

Azienda sanitaria provincial di Caltanissetta

Art. 5 GDPR, Art. 6 GDPR, Art. 12 GDPR, Art. 15 GDPR, Art. 37 GDPR, Art. 2-ter Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined the Azienda sanitaria provincial di Caltanissetta EUR 6,000. In legal proceedings, a data subject asked that communications go only to a personal email, but the facility used the business address and ignored an access request. It also did not report this to the DPA or communicate the new data protection officer's details, including on its website.

Italy

Italian Data Protection Authority (Garante)

03/10/2022

€10,000

Azienda USL Toscana Centro

Art. 5 (1) a), f) GDPR, Art. 9 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Italian DPA (Garante) fined Azienda USL Toscana Centro EUR 10,000 after it received a report of a data breach under Art. 33 GDPR. The healthcare organization had mistakenly sent patient medical records to the wrong patients. The DPA found that it had not taken the necessary organizational and technical measures to protect patients' personal data.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/10/2022

€2,000

Operatorul Briza Land S.R.L.

Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The Romanian DPA (also known as ANSPDCP) has fined Operatorul Briza Land S.R.L. with EUR 2,000 because the data controller did not respond properly to a request for information.

Greece

Hellenic Data Protection Authority (HDPA)

03/09/2022

€2,000

Foreign language school

Art. 5 (1) GDPR, Art. 5 (2) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Hellenic DPA fined a foreign language school EUR 2,000. A language teacher employed there complained that the school kept monitoring him during Zoom online courses despite his objection. The DPA found a violation of the right to object and that the school had not properly informed him about the processing of his personal data, as Art. 13 GDPR requires.

Greece

Hellenic Data Protection Authority (HDPA)

03/09/2022

€2,000

Employer

Art. 5 (1) a) GDPR, Art. 5 (2) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Hellenic DPA fined an employer EUR 2,000. An employee complained that the employer failed to respect his right to object to various monitoring activities of his online courses via Zoom. The employer continued to monitor him and also did not provide a valid legal basis for processing this data.

Iceland

Icelandic Data Protection Authority ('Persónuvernd')

03/08/2022

€7,000

Hörpu tónlistar- og ráðstefnuhúss ohf.

Art. 5 (1) c) GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The Icelandic DPA fined Hörpu tónlistar- og ráðstefnuhúss ohf. EUR 7,000 after a complaint about its collection of ID numbers and dates of birth for electronic ticket purchases. This predated the Covid-19 pandemic and its contact tracking registration. The DPA found no real reason to collect this data to issue a ticket, violating data minimization.

Croatia

Croatian Data Protection Authority (AZOP)

03/08/2022

€89,250

Retail company

Art 32 (1) b) and d) GDPR, Art 32 (2) GDPR, Art 32 (4) GDPR

Failure to implement sufficient measures to ensure information security

The Croatian DPA fined a retail company HRK 675,000,000 over a reported breach: employees recorded video surveillance footage on mobile phones against company instructions, and it was leaked to the media. Despite internal acts and confidentiality statements, the company did not ensure appropriate measures or regularly check them. The fine aims at preventive effects.

Croatia

Croatian Data Protection Authority (AZOP)

03/08/2022

€124,245

Energy company

Art. 15 (3) GDPR

Non-compliance with subjects' rights protection safeguards

The Croatian DPA fined an energy company that owns petrol stations HRK 940,000,000. A customer complaining about inaccurate fuel measuring requested video surveillance footage of a specific time and area. The company refused and, after the DPA said it must provide it, claimed the footage was erased after seven days. The DPA found the customer's fundamental rights violated.

Norway

Norwegian Supervisory Authority (Datatilsynet)

03/04/2022

€195,000

Norwegian Parliament

Art. 5 (1) f) GDPR, Art. 32 (1) b), d) GDPR

Failure to comply with data processing principles

The Norwegian DPA fined the Norwegian Parliament EUR 195,000. Unauthorized individuals accessed the email accounts of several members of parliament and administrative staff and stole data such as bank accounts, birth dates and health data. The DPA found insufficient security, such as no two-factor authentication, despite a 2020 risk analysis finding a high privacy risk.

Germany

Data Protection Authority of Bremen

03/03/2022

€1,900,000

BREBAU GmbH

Art. 5 (1) GDPR, Art. 6 (1) GDPR, Art. 9 GDPR

Failure to comply with data processing principles

The Bremen DPA fined the housing association BREBAU GmbH EUR 1.9 million for processing about 9,500+ datasets on potential tenants without a valid legal basis, including data under Art. 9 GDPR such as ethnic origin, skin color, sexual orientation, religious affiliation and health status. It also deliberately ignored transparency requests. Full cooperation mitigated some damage.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

03/02/2022

€13,500

Company

Art. 5 (2) GDPR, Art. 6 (1) GDPR, Art. 12 (2) GDPR, Art. 17 (1) b) GDPR

Failure to comply with data processing principles

The Hungarian DPA has fined a company with EUR 13,500. An individual had complained to the DPA that the company had published their personal data, including their name, telephone number, and address without obtaining their consent first. Moreover, the company did not respond to the deletion request that the data subject filed.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

02/24/2022

€565,000

Dutch Foreign Ministry

Art. 13 (1) e) GDPR, Art. 32 (1) GDPR

Non-compliance with subjects' rights protection safeguards

The Dutch DPA fined the Dutch Foreign Ministry EUR 565,000. Its National Visa Information System (NVIS), which processed around 530,000 visa applications per year over the last 3 years, had major security deficiencies the ministry long knew of but did not fix, which the DPA called negligent. Visa applicants were not adequately informed of data sharing with third parties.

Spain

Spanish Data Protection Authority (AEPD)

02/23/2022

€1,500

WORLDWIDE CLASSIC CARS NETWORK, S.L.

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined WORLDWIDE CLASSIC CARS NETWORK, S.L. EUR 1,500. The company operated several video surveillance cameras that covered public space, among other areas, which violated the principle of data minimization. It also failed to comply with its duty to inform people about the CCTV system.

Spain

Spanish Data Protection Authority (AEPD)

02/23/2022

€1,200

FRUTAS Y VERDURAS LOS CAMPEONES, S.L.

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined FRUTAS Y VERDURAS LOS CAMPEONES, S.L with EUR 1,200. The data controller had installed a video surveillance system but it did not place any signs informing about the presence and use of this system.

Spain

Spanish Data Protection Authority (AEPD)

02/22/2022

€3,000

Hotel operator

Art. 5 (1) c) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined a hotel operator EUR 3,000. Its video surveillance cameras, among other things, covered the public space and parts of the hotel pool area, violating the principle of data minimization. The operator also did not comply with its duty to properly inform data subjects about the CCTV system.

Spain

Spanish Data Protection Authority (AEPD)

02/22/2022

€1,000

Malagatrom S.L.U.

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

The Spanish DPA (also known as AEPD) has fined MALAGATROM S.L.U. with EUR 1,000 because the company failed to comply with an order issued by the DPA.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

02/22/2022

€3,000

IAMSAT Muntenia SA

Art. 12 GDPR, Art. 13 GDPR, Art. 21 GDPR

Non-compliance with lawful basis for data processing

The Romanian DPA fined IAMSAT Muntenia SA EUR 3,000. A former employee complained that their former employer kept processing their personal data after the employment contract ended in 2020, despite objecting. The DPA also found that the company had not informed employees about the video surveillance system at the workplace.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

02/22/2022

€1,000

Civil law firm “Sabou, Burz & Cuc”

Art. 5 (1) a), b), c), f) GDPR, Art. 5 (2) GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Romanian DPA fined the civil law firm “Sabou, Burz & Cuc” EUR 1,000. After a client's complaint, it found that the firm had published some of the client's personal data in a WhatsApp group used by lawyers of a bar association, without consent or a legal basis and for a purpose different from the originally agreed one.

Spain

Spanish Data Protection Authority (AEPD)

02/21/2022

€1,000

Store owner

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined a store owner with EUR 1,000 because it failed to provide information signs about the CCTV surveillance in the establishment.

Spain

Spanish Data Protection Authority (AEPD)

02/21/2022

€1,500

RESTAURANTE FUENTEBRO, S.C.

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined RESTAURANTE FUENTEBRO, S.C. with EUR 1,500 because it failed to provide information signs about the CCTV surveillance in the establishment.

Spain

Spanish Data Protection Authority (AEPD)

02/18/2022

€2,500

Private person

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined a private individual EUR 2,500. The person had installed video surveillance cameras at his house that also covered public space and neighboring properties, violating data minimization. The information signs were blurred and hard to read, breaching the duty to inform under Art. 13 GDPR.

Spain

Spanish Data Protection Authority (AEPD)

02/16/2022

€6,000

Private individual

Art. 6 (1) a) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined a private individual EUR 6,000. A data subject had posted images of herself in a bikini on the second-hand platform Vinted to sell the bikini. She complained that the individual then published the images on a website without her consent.

Greece

Hellenic Data Protection Authority (HDPA)

02/15/2022

€30,000

Ιγνατιάδης Νικόλαος και ΣΙΑ Ε.Ε.

Art. 12 (1), (2) GDPR, Art. 15 (1) GDPR

Non-compliance with subjects' rights protection safeguards

The Hellenic DPA fined ΛΙΜΕΝΟΣ ΗΡΑΚΛΕΙΟΥ Α.Ε. EUR 30,000. A data subject who had a car accident on the premises of the organization complained that it did not comply with his or her request for access to the recordings of the accident made by its video surveillance system. This refusal led to the fine.

Spain

Spanish Data Protection Authority (AEPD)

02/14/2022

€1,600

RECLAMADOR, S.L.

Art. 17 GDPR, Art. 21 LSSI

Information obligation non-compliance

The Spanish DPA (AEPD) fined RECLAMADOR, S.L. EUR 1,600. A data subject complained that the company kept sending him SMS advertisements after he had requested deletion of his data, which the company had even confirmed. The fine covered breaches of Art. 17 GDPR and Art. 21 LSSI (EUR 1,000 each) and was reduced from EUR 2,000 for voluntary and immediate payment.

Spain

Spanish Data Protection Authority (AEPD)

02/11/2022

€2,000,000

Amazon Road Transport Spain S.L.

Art. 6 (1) GDPR, Art. 10 GDPR, Art. 10 LOPDGDD

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined Amazon Road Transport Spain S.L. EUR 2,000,000 after a trade union complained. The company required certificates of no criminal record when hiring drivers, believing they were not covered by Art. 10 GDPR. The AEPD found that they are, that the processing did not comply with Art. 10 GDPR, and that it lacked a valid legal basis.

Italy

Italian Data Protection Authority (Garante)

02/10/2022

€1,500

Studio Colli Aniene Verderocca S.r.l.

Art. 12 (3) GDPR, Art. 14 GDPR, Art. 15 GDPR, Art. 17 GDPR, Art. 21 GDPR

Non-compliance with subjects' rights protection safeguards

The Italian DPA has fined Studio Colli Aniene Verderocca S.r.l. with EUR 1,500. A data subject had filed a complaint against the data controller for sending unsolicited telephone advertising to him. Additionally, the data subject stated that he didn’t receive any response to his request for information and deletion of his personal data.

Italy

Italian Data Protection Authority (Garante)

02/10/2022

€5,000

Arte del vivere S.r.l.

Art. 12 GDPR, Art. 17 GDPR, Art. 157 Codice della privacy

Non-compliance with subjects' rights protection safeguards

The Italian DPA fined Arte del vivere S.r.l. EUR 5,000. A data subject complained that his personal data was published on the website www.mondoshiatsu.com, run by the company, after a one-year Shiatsu training. He requested deletion as he had never worked in this field, but the company did not delete it despite saying that it would.

Italy

Italian Data Protection Authority (Garante)

02/10/2022

€2,000

Comune di Guidizzolo

Art. 5 (1) a), c) GDPR, Art. 6 GDPR, Art. 2-ter Codice della privacy

Failure to comply with data processing principles

The community published on its website information about a court case. This information included the name and professional information of the data subject.

Italy

Italian Data Protection Authority (Garante)

02/10/2022

€10,000

Scanshare s.r.l.

Art. 28 (2) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Italian DPA fined Scanshare S.r.l. EUR 10,000, related to the fine against the Region of Tuscany. Scanshare had been entrusted with organizing pre-selection tests for administrative assistant positions. Because of its error, a URL was published by mistake through which the personal data and test results of all data subjects could be accessed.

Italy

Italian Data Protection Authority (Garante)

02/10/2022

€10,000

Region of Tuscany

Art. 5 GDPR, Art. 6 GDPR, Art. 2-ter Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined the Region of Tuscany EUR 10,000 after it notified a data breach under Art. 33 GDPR. The region had mistakenly published the personal data of 3,548 applications for administrative assistant positions: a published URL gave access to the results of a pre-selection test.

Italy

Italian Data Protection Authority (Garante)

02/10/2022

€3,500

Azienda socio sanitaria territoriale Melegnano e della Martesana

Art. 5 (1) f) GDPR, Art. 9 GDPR

Failure to comply with data processing principles

The Italian DPA (also known as Garante) has fined Azienda socio sanitaria territorial Melegnano e della Martesana with EUR 3,500. The DPA started investigating the data controller after receiving a report about a data breach. A patient had received by mistake the medical records and clinical documentation of another patient, apparently.

Italy

Italian Data Protection Authority (Garante)

02/10/2022

€20,000,000

Clearview AI

Art. 5 (1) a), b), e) GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 15 GDPR, Art. 27 GDPR

Failure to comply with data processing principles

The Italian DPA fined the US-based Clearview Al EUR 20 million for biometric surveillance on Italian territory. Its database holds over 10 billion facial images, searchable to create profiles from biometric data. The DPA found the data processed unlawfully without a valid legal basis and violations of the principles of transparency, purpose limitation and storage limitation.

Italy

Italian Data Protection Authority (Garante)

02/10/2022

€10,000

Costampress S.p.A.

Art. 5 (1) a) GDPR, Art. 12 GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The company has left the email account of the data subject active even after the termination of the subject’s employment and also failed to provide information about this.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

02/08/2022

€634,000

Budapest Bank Zrt.

Art. 5 (1) a), b) GDPR, Art. 6 (1), (4) GDPR, Art. 12 (1) GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 21 (1), (2) GDPR, Art. 24 (1) GDPR, Art. 25 (1), (2) GDPR

Failure to comply with data processing principles

The Hungarian DPA (NAIH) fined Budapest Bank Zrt. EUR 634,000. The bank used artificial intelligence-driven software to evaluate customers' emotional states from speech and decide whom to recall based on mood. It did not inform the data subjects, so they could not object, and lacked a substantiated legal basis, having not sufficiently examined their interests.

Spain

Spanish Data Protection Authority (AEPD)

02/07/2022

€10,000

PINTODIS, S.L.

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA has fined PINTODIS, S.L. with EUR 10,000. The data controller had previously installed several video cameras that covered food areas and changing rooms where employees changed. The Spanish DPA claimed that the data controller violated the principle of data minimization because this much surveillance was unnecessary.

Spain

Spanish Data Protection Authority (AEPD)

02/07/2022

€1,000

Café Operator

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

The café several CCTV cameras that captures, among other things, the public space outside of the business. This resulted in a violation of the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

02/04/2022

€2,000

Private individual

Art. 6 (1) a) GDPR

Failure to comply with data processing principles

The Spanish DPA has fined a private individual with EUR 2,000. The individual had previously published audiovisual material of a court trial to Twitter. However, he did not obtain the consent of the witnesses and other parties involved in the trial that could be seen in the audiovisual material.

Norway

Norwegian Supervisory Authority (Datatilsynet)

02/02/2022

€30,000

Lillestrøm Municipality

Art. 5 GDPR, Art. 6 GDPR, Art. 32 (1) b) GDPR

Failure to comply with data processing principles

The Norwegian DPA fined Lillestrøm Municipality EUR 30,000 for accidentally publishing a document with 21 attachments, 10 of which contained students' names, test results, dates of birth and assessments of their challenges and behaviors. The error passed several manual quality checks and was noticed only by a journalist. The DPA found the necessary measures lacking.

Luxembourg

National Commission for Data Protection (CNPD)

02/02/2022

€1,000

Café Operator

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Luxembourg DPA fined a café operator EUR 1,000. The operator installed two video surveillance cameras to protect company assets and the safety of employees and customers, but they also captured parts of the employees' work areas. This violated the principle of data minimization, and the operator also did not meet its information obligations under Art. 13 GDPR.

Belgium

Belgian Data Protection Authority (APD)

02/02/2022

€250,000

IAB Europe

Art. 5 (1) a) GDPR, Art. 5 (2) GDPR, Art. 6 (1) GDPR, Art. 9 (1), (2) GDPR, Art. 12 (1) GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 24 (1) GDPR, Art. 30 GDPR, Art. 31 GDPR, Art. 32 (1), (2) GDPR, Art. 37 GDPR

Non-compliance with lawful basis for data processing

The Belgian DPA fined IAB Europe EUR 250,000 over its Transparency & Consent Framework (TCF) for OpenRTB real-time bidding. TC strings storing users' consent choices contained personal data, and IAB had no legal basis for processing them, gave vague information, kept no register of processing, appointed no data protection officer and conducted no impact assessment.

Spain

Spanish Data Protection Authority (AEPD)

02/01/2022

€900,000

Telefonica Moviles Espana, S.A.U.

Art. 5 (1) f) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined TELEFONICA MOVILES ESPANA, S.A.U. EUR 900,000 after four customers complained. Fraudsters posing as the customers obtained SIM card copies, concluded contracts in their names and carried out transfers. The DPA found that the fraudsters' identity and status as SIM card holders were not properly verified, owing to a lack of proper security measures.

Spain

Spanish Data Protection Authority (AEPD)

02/01/2022

€200,000

Xfera Moviles S.A.

Art. 5 (1) f) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined XFERA MOVILES S.A. EUR 200,000 after two customers complained. Fraudsters posing as the customers obtained SIM card copies, concluded contracts in their names and carried out transfers. The DPA found that the fraudsters' identity and status as SIM card holders were not properly verified, owing to a lack of proper security measures.

Spain

Spanish Data Protection Authority (AEPD)

02/01/2022

€700,000

Orange Espagne S.A.U.

Art. 5 (1) f) GDP

Non-compliance with lawful basis for data processing

The Spanish DPA fined Orange Espagne, S.A.U. EUR 700,000 after two customers complained. Fraudsters posing as the customers obtained SIM card copies, concluded contracts in their names and carried out transfers. The DPA found that the fraudsters' identity and status as SIM card holders were not properly verified, owing to a lack of proper security measures.

Spain

Spanish Data Protection Authority (AEPD)

02/01/2022

€70,000

ORANGE ESPANA VIRTUAL, S.L.

Art. 5 (1) f) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined ORANGE ESPANA VIRTUAL, S.L. EUR 70,000 after two customers complained. Fraudsters posing as the customers obtained SIM card copies, concluded contracts in their names and carried out transfers. The DPA found that the fraudsters' identity and status as SIM card holders were not properly verified, owing to a lack of proper security measures.

Spain

Spanish Data Protection Authority (AEPD)

02/01/2022

€3,940,000

Vodafone España, S.A.U.

Art. 5 (1) f) GDPR, Art. 5 (2) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined Vodafone Espana, S.A.U. EUR 3.94 million after 9 customers complained. Fraudsters posing as the customers obtained SIM card copies, concluded contracts in their names and carried out transfers. The DPA found that Vodafone did not properly verify their identity or that they were the SIM card holders, owing to a lack of proper security measures.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

02/01/2022

€1,000

SC Grupex 2000 SRL

Art. 6 GDPR, Art. 9 GDPR

Failure to comply with data processing principles

The Romanian DPA (also known as ANSPDCP) has fined SC Grupex 2000 SRL with EUR 1,000. The data controller didn’t have a legal basis to upload videos of patients on its website.

Norway

Norwegian Supervisory Authority (Datatilsynet)

02/01/2022

€5,000

Etterforsker1 Gruppen AS

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Norwegian DPA (also known as Datatilsynet) has fined Etterforsker1 Gruppen AS with EUR 5,000. The data controller didn’t have a legal basis for carrying out a credit check on a data subject.

Spain

Spanish Data Protection Authority (AEPD)

01/31/2022

€5,000

INCOPROSOL, S.L.

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (also known as AEPD) has fined INCOPROSOL, S.L. with EUR 5,000. The data controller had recorded a telephone conversation with a customer without the data subject’s consent.

Spain

Spanish Data Protection Authority (AEPD)

01/31/2022

€5,000

Cyrana Espana General S.L.

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined Cyrana Espana General S.L. with EUR 5,000. The data controller had previously sent an invoice to the data subject even though there was no contractual relationship between them.

Spain

Spanish Data Protection Authority (AEPD)

01/31/2022

€1,500

Property Owner Association

Art. 6 GDPR

Failure to comply with data processing principles

The property owner association used CCTV cameras in the building complex without properly informing the property owners and obtaining their consent.

Italy

Italian Data Protection Authority (Garante)

01/27/2022

€40,000

T.S.M. s.r.l.

Art. 13 GDPR, Art. 15 GDPR, Art. 21 GDPR, Art. 157 Codice della privacy, Art. 166 (2) Codice della privacy

Non-compliance with subjects' rights protection safeguards

The Italian DPA (also known as Garante) has fined T.S.M. s.r.l. with EUR 40,000. A data subject had previously filed a complaint to the Dpa against the company because the latter failed to comply with the data subject’s request to delete their data and to object to the future processing of their personal data.

Italy

Italian Data Protection Authority (Garante)

01/27/2022

€2,000

Private club “Ruian”

Art. 5 (1) c) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The Italian DPA (Garante) fined the private club “Ruian” EUR 2,000. Its video surveillance cameras, among other things, covered the public space, violating the principle of data minimization. The club also did not properly inform people about the processing through the video surveillance system, violating its duty to inform.

Greece

Hellenic Data Protection Authority (HDPA)

01/27/2022

€3,200,000

OTE Group

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Hellenic DPA fined OTE Group, a Cosmote subsidiary, EUR 3,2 million. OTE group had contributed to the security infrastructure of Cosmote, whose systems a hacker penetrated for lack of security measures, leaking customer data on about 10 million people (Art. 33 GDPR breach). The DPA found that OTE Group lacked adequate organizational and technical measures.

Greece

Hellenic Data Protection Authority (HDPA)

01/27/2022

€6,000,000

Cosmote Mobile Telecommunications S.A.

Art. 5 (1) a) GDPR, Art. 5 (2) GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 25 (1) GDPR, Art. 26 GDPR, Art. 28 GDPR, Art. 35 (7) GDPR

Non-compliance with lawful basis for data processing

The Hellenic DPA fined Cosmote Mobile Telecommunications S.A. EUR 6 million after it reported a data breach (Art. 33 GDPR) affecting about 10 million people. Cosmote lacked adequate measures for data anonymization, a sufficient impact assessment and proper information for data subjects. Aggravating factors were the long duration (6 years) and the large number of data subjects.

Belgium

Belgian Data Protection Authority (APD)

01/27/2022

€2,700

EU Disinfolab

Art. 5 (1) a), c), f) GDPR, Art. 6 (1) GDPR, Art. 9 GDPR, Art. 12 GDPR, Art. 14 GDPR, Art. 30 GDPR, Art. 32 GDPR, Art. 35 GDPR

Non-compliance with lawful basis for data processing

The Belgian DPA fined the NGO EU Disinfolab EUR 2,700. In 2018, it published an analysis of tweets in the Benalla affair, processing data of 55,000 Twitter individuals without anonymizing it. The files included sexual orientations, religious beliefs and ethnic origins, and the DPA found violations of transparency, lawfulness of processing and data security.

Belgium

Belgian Data Protection Authority (APD)

01/27/2022

€1,200

Researcher

Art. 5 (1) a), c), f) GDPR, Art. 6 (1) GDPR, Art. 9 GDPR, Art. 12 GDPR, Art. 14 GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

The Belgian DPA fined a researcher EUR 1,200, linked to a fine against the NGO EU Disinfolab, where the researcher had worked. In 2018, the NGO published an analysis of tweets in the Benalla affair, processing data of 55,000 Twitter individuals without anonymizing it. The DPA found violations of transparency, lawfulness of processing and data security.

Ireland

Data Protection Authority of Ireland

01/26/2022

€5,000

Slane Credit Union, Ltd.

Art. 5 (1) f) GDPR, Art. 24 GDPR, Art. 28 (1), (3) GDPR, Art. 30 (1) GDPR, Art. 32 (1) GDPR

Failure to comply with data processing principles

The Irish DPA fined Slane Credit Union Ltd. EUR 5,000 for a breach notified in 2018. An error in a search engine optimization tool on its website unintentionally published four reports of member inquiries, affecting 76 members, including minors. It lacked adequate security measures, due diligence on its processor and a GDPR-compliant processor contract.

Sweden

Data Protection Authority of Sweden

01/26/2022

€152,000

Uppsala hospital board

Art. 5 (1) f) GDPR, Art. 32 (1) GDPR

Non-compliance with lawful basis for data processing

The Swedish DPA fined the Uppsala hospital board EUR 152,000 after two incident reports from the Uppsala region. Uppsala University Hospital sent emails with patient data to three countries without encryption, and its administration stored sensitive data in the Outlook email service. The DPA found insufficient measures against unauthorized access.

Sweden

Data Protection Authority of Sweden

01/26/2022

€28,500

Uppsala regional board

Art. 32 (1) GDPR

Non-compliance with lawful basis for data processing

The Swedish DPA fined the Uppsala regional board EUR 28,500 after two incident reports from the Uppsala region. Sensitive health data and identity numbers were emailed unencrypted to recipients in and outside Sweden: the transmission was encrypted, but the content was not. The DPA found insufficient organizational and technical measures against unauthorized access.

Spain

Spanish Data Protection Authority (AEPD)

01/21/2022

€1,200

Property Owner Community

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined a property owners' community EUR 1,200. Its property manager had sent the general meeting minutes, with residents' names and addresses, a list of defaulters and the community accounts, to the director of the security company CMM Seguridad. The DPA held that sending the full minutes was unnecessary, violating data minimization.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

01/20/2022

€3,000

Kaufland România SCS

Art. 15 (3) GDPR

Non-compliance with subjects' rights protection safeguards

The Romanian DPA (ANSPDCP) fined Kaufland România SCS EUR 3,000. After a complaint, it found that the company had not given an individual the complete copy of the video recordings of their time on the store premises. The DPA argued that video images must be disclosed after an access request, though the controller may blur images that would violate other people's rights.

Poland

Polish National Personal Data Protection Office (UODO)

01/19/2022

€53,000

PIKA Sp. z o.o.

Art. 28 (3) c), f) GDPR, Art. 32 (1), (2) GDPR

Non-compliance with subjects' rights protection safeguards

The Polish DPA fined PIKA Sp. z o.o., the data processor for Fortum Marketing and Sales Polska S.A., EUR 53,000. During an IT modification, PIKA created another customer database on an insufficiently protected server, did not pseudonymize or encrypt the data and tested with real customer data. Unauthorized individuals stole customer data.

Poland

Polish National Personal Data Protection Office (UODO)

01/19/2022

€1,000,000

Fortum Marketing and Sales Polska S.A.

Art. 5 (1) f) GDPR, Art 24 (1) GDPR, Art. 25 (1) GDPR, Art. 28 (1) GDPR, Art. 32 (1), (2) GDPR

Failure to comply with data processing principles

The Polish DPA fined Fortum Marketing and Sales Polska S.A. EUR 1,000,000 after a breach reported under Art. 33 GDPR. Unauthorized individuals stole customer data from a database a processor created during an IT modification and stored on an insufficiently protected server, unencrypted and tested with real data. The controller failed to monitor the processor.

Poland

Polish National Personal Data Protection Office (UODO)

01/19/2022

€118,000

Santander Bank Polska S.A.

Art. 34 (1) GDPR

Failure to notify DPA of a data breach

The Polish DPA fined Santander Bank Polska EUR 118,000 for not notifying data subjects of a data breach. A former employee had gained unauthorized access to a database used for electronic services, exposing numerous customers' data. Because of the high risk, the bank had to inform them but refused, a major intrusion since customers could not protect their rights.

Spain

Spanish Data Protection Authority (AEPD)

01/18/2022

€15,000

Garlex Solutions, S.L.

Art. 6 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined GARLEX SOLUTIONS, S.L. EUR 15,000. A data subject received a call from the company about renewing an electricity supply contract, then an SMS with a link to a contract that already contained their personal data. The data subject had never provided the data or consented to its processing.

Spain

Spanish Data Protection Authority (AEPD)

01/18/2022

€56,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined VODAFONE ESPANA, S.A.U. EUR 56,000 for lacking a sufficient legal basis. Fraudsters had concluded contracts for two telephone connections using a data subject's data, and Vodafone entered the data without verifying who had concluded the contracts. The original EUR 70,000 fine was reduced because of immediate payment.

Spain

Spanish Data Protection Authority (AEPD)

01/17/2022

€1,500

Private individual

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (also known as AEPD) has fined a private individual with EUR 1,500. The person had installed several video cameras in the apartment building where he resides. These cameras also recorded common areas used by all residents. The DPA considers that this is a violation of the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

01/17/2022

€2,000

Meeting Puerto C.B.

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fiend MEETING PUERTO C.B. with EUR 2,000. The data controller had unlawfully published a picture of the data subject next to his partner on Facebook and Instagram. This picture was accompanied by insulting comments.

Malta

Data Protection Commissioner of Malta

01/17/2022

€65,000

C-Planet (IT Solutions) Limited

Art. 5 (1) f) GDPR, Art. 6 (1) GDPR, Art. 9 (1), (2) GDPR, Art. 14 GDPR, Art. 32 GDPR, Art. 33 GDPR, Art. 34 GDPR

Multiple

The Maltese DPA fined C-Planet (IT Solutions) Limited EUR 65,000 after it investigated a data breach in April 2020. It found violations of Art. 6 (1), Art. 9 (1), (2), Art. 14 and Art. 5 (1) f) GDPR, inadequate security measures (Art. 32 GDPR), and failure to notify the DPA in a timely manner and to inform data subjects (Art. 33 and Art. 34 GDPR).

Spain

Spanish Data Protection Authority (AEPD)

01/16/2022

€600

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined a private individual EUR 600. The data controller had installed several video surveillance cameras that also covered a neighbor's property and public space, violating data minimization. It had also not clearly informed data subjects about the processing through the cameras, violating its duty to inform.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

01/14/2022

€525,000

DPG Media Magazines B.V.

Art. 12 (2) GDPR

Non-compliance with subjects' rights protection safeguards

The Dutch DPA fined DPG Media Magazines B.V. EUR 525,000 after many complaints about how it handled customer requests. Customers who wanted to know what personal data it stored, or to have their data deleted, first had to upload proof of identity. The DPA found this unnecessary and that the mailing process made it extremely difficult for people to exercise their rights.

Spain

Spanish Data Protection Authority (AEPD)

01/14/2022

€2,400

Pharma Talents, SLU

Art. 5 (1) f) GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined PHARMA TALENTS, S.L.U. EUR 2,400. A data subject complained after finding his data and that of hundreds of other health sector professionals, including email addresses and telephone numbers, in a company database freely accessible without username or password. The original EUR 4,000 fine was reduced for admission of guilt and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

01/14/2022

€1,500

Private individual

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

Usage of CCTV cameras that captured the foreign private space of a neighbor.

Austria

Austrian Data Protection Authority (DSB)

01/14/2022

€8,000,000

REWE International AG

Art. 5 (1) c) GDPR, others

Multiple

The Austrian DPA has fined REWE International AG with EUR 8 million. Back in the summer of 2021, a subsidiary of the company, Unser Ö-Bonus Club GmbH, received a fine of EUR 2 million. The Salzburger Nachrichten newspaper said that the fined is based on various violations of the GDPR. Other details aren’t known yet.

Greece

Hellenic Data Protection Authority (HDPA)

01/13/2022

€50,000

Intellexa SA

Art. 31 GDPR

Non-cooperation with Data Protection Authority

The Hellenic DPA has fined Intellexa SA with EUR 50,000. The data controller had not properly cooperated with the DPA during the investigation.

Spain

Spanish Data Protection Authority (AEPD)

01/13/2022

€1,000

EDITORIAL RIBADEO S.L.

Art. 58 (2) GDPR

Non-cooperation with Data Protection Authority

The Spanish DPA has fined EDITORIAL RIBADEO S.L. with EUR 1,000 because it failed to comply with an order issued by the DPA.

Italy

Italian Data Protection Authority (Garante)

01/13/2022

€1,000

A.S.L. Napoli 1 Centro

Art. 5 GDPR, Art. 6 GDPR, Art. 2-ter Codice della privacy

Non-compliance with lawful basis for data processing

The Italian DPA (Garante) fined A.S.L. Napoli 1 Centro EUR 1,000. After an employee's complaint, it found that the health authority had published a press release on its website with the employee's data and a disciplinary procedure. The authority thought this lawful as the employee had given the information to the press, but the DPA held it still needed a legal basis.

Italy

Italian Data Protection Authority (Garante)

01/13/2022

€1,000

Villa Masi Residenza per anziani

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The nursing care facility didn’t signal its use of CCTV systems within its premises.

Italy

Italian Data Protection Authority (Garante)

01/13/2022

€14,000

Azienda sanitaria unica regionale Marche

Art. 5 (1) f) GDPR, Art. 32 GDPR, Art. 35 GDPR

Non-compliance with lawful basis for data processing

The Italian DPA fined Azienda sanitaria unica regionale Marche EUR 14,000. After media reports, it found that the health department's Covid 19 test app generated QR codes from progressive numbers instead of randomly, so unauthorized individuals could access another person's profile by changing a digit. Adequate technical and organizational security measures were lacking.

Italy

Italian Data Protection Authority (Garante)

01/13/2022

€4,000

Medicina & Lavoro s.r.l.

Art. 12 (3) GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The data controller didn’t respond to the data subject’s request for access to their data in a timely manner.

Italy

Italian Data Protection Authority (Garante)

01/13/2022

€7,500

Azienda Sanitaria Locale Frosinone

Art. 5 (1) a) GDPR, Art. 12 GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The Italian DPA fined Azienda Sanitaria Locale Frosinone EUR 7,500. In an investigation, it found the medical facility's privacy policy deficient and incomplete: the legal bases for its several processing purposes were not always clear and visible and were contradictory or incorrect, and too little information was given about storage periods.

Spain

Spanish Data Protection Authority (AEPD)

01/13/2022

€1,500

Private individual

Art. 5 (1) c) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined a private individual EUR 1,500. The person had installed several video surveillance cameras that also captured public space, violating data minimization, and did not properly inform data subjects about the surveillance. The fine consisted of EUR 1,000 for the data minimization breach and EUR 500 for violating Art. 13 GDPR.

Spain

Spanish Data Protection Authority (AEPD)

01/12/2022

€3,000

SERVICIOS INTEGRALES DEL HOGAR TENERIFE, S.L.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined SERVICIOS INTEGRALES DEL HOGAR TENERIFE, S.L. EUR 3,000. A former employee complained that the company had disclosed their personal data without authorization via WhatsApp after they left. The original fine of EUR 5,000 was reduced because of admission of responsibility and voluntary payment.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

01/12/2022

€2,000

BRISTOL LOGISTICS SA

Art. 32 (1) b) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined BRISTOL LOGISTICS SA EUR 2,000 (RON 9,828) after the company notified it of a data breach under Art. 33 GDPR: a binder with the personal files of 12 employees was stolen, giving a third party unauthorized access to the data. The DPA found a violation of Art. 32 GDPR because appropriate organizational and technical measures were missing.

Spain

Spanish Data Protection Authority (AEPD)

01/11/2022

€9,000

Educando Juntos SL

Art. 6 (1) GDPR, Art. 17 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined EDUCANDO JUNTOS SL EUR 9,000. The company published several photos of an employee on social networks and its website without consent and did not take them down despite repeated requests. The fine consisted of EUR 6,000 for violating Art. 6 (1) GDPR and EUR 3,000 for violating Art. 17 GDPR.

Spain

Spanish Data Protection Authority (AEPD)

01/11/2022

€3,000

Property Owner Community

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

Violation of the principle of data minimization because of a usage of CCTV cameras that captured public roads outside.

Spain

Spanish Data Protection Authority (AEPD)

01/10/2022

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined a private individual with EUR 300. This individual had installed several video surveillance cameras on their private property that also covered a neighboring property. The AEPD discovered that such extensive video surveillance was a violation of the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

01/10/2022

€120

Homeowners Association

Art. 13 GDPR

Information obligation non-compliance

The Spanish DPA has fined a homeowner’s association with EUR 120 because it failed to provide sufficient information about the video surveillance in the residential area. The original fine of EUR 150 was reduced to EUR 120 because of voluntary payment.

Lithuania

Lithuanian Data Protection Authority (VDAI)

01/09/2022

€6,000

Praktiškas UAB

Art. 5 (1) a) GDPR, Art. 9 (1) GDPR, Art. 13 (1), (2) GDPR, Art. 30 (1), (3) GDPR, Art. 35 (1), (3) GDPR

Failure to comply with data processing principles

The Lithuanian DPA fined Praktiškas UAB, operator of the SportGates sports club, EUR 6,000. It processed customers' biometric data for access to sports facilities, but consent was not voluntary because no alternative way in or information about alternatives was offered. It also gave insufficient information and did not conduct a data protection impact assessment.

Spain

Spanish Data Protection Authority (AEPD)

01/09/2022

€300

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined a private individual with EUR 300. This individual had installed several video surveillance cameras on their private property that also covered a neighboring property. The AEPD discovered that such extensive video surveillance was a violation of the principle of data minimization.

Greece

Hellenic Data Protection Authority (HDPA)

01/05/2022

€1,000

Ιγνατιάδης Νικόλαος και ΣΙΑ Ε.Ε.

Art. 12 (3) GDPR

Non-compliance with subjects' rights protection safeguards

The Hellenic DPA fined Εγνατία Οδός Α.Ε. EUR 1,000. The company monitored toll payments by video surveillance. A car owner fined for not paying a toll requested the captured photographic material and incident documentation but got nothing. After the DPA intervened, the company provided the information but no photographs, violating Art. 13 (3) GDPR.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

01/04/2022

€3,000

Apă Canal Ilfov SA

Art. 32 (1) b) GDPR, Art. 32 (2) GDPR, Art. 32 (4) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA has fined Apă Canal Ilfov SA with EUR 3,000. The data controller had sent an email with personal data to several recipients in an open distribution list, making it possible for every recipient to view the email addresses of all the other recipients.

Ireland

Data Protection Authority of Ireland

01/04/2022

€390,000,000

Meta Platforms Ireland Limited

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR, Art. 12 GDPR, Art. 13 (1) c) GDPR

Failure to comply with data processing principles

The Irish DPA fined Meta Platforms Ireland Limited EUR 390 million: EUR 210 million for Facebook and 180 million for Instagram. After NOYB complaints about updated Terms of Service, it found Meta breached transparency obligations and could not rely on the contract as legal basis for behavioral advertising, as users were pressured to accept. Meta had 3 months to comply.

Spain

Spanish Data Protection Authority (AEPD)

01/03/2022

€3,000

Transport Workers’ Union of Aragon

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined the Transport Workers’ Union of Aragon EUR 3,000. The union had published on various social networks a document with personal data, including first and last names and identity card numbers, of all members of a strike committee. The DPA found that the union had not implemented the required organizational and technical measures.

Cyprus

Cypriot Data Protection Commissioner

2022

€1,500

Physician

Art. 31 GDPR

Non-cooperation with Data Protection Authority

The Cypriot DPA fined a physician EUR 1,500. During an investigation into the physician's unlawful operation of a video surveillance system, the DPA requested information, which the physician did not provide. The DPA noted a violation of Art. 31 GDPR for lack of cooperation.

Cyprus

Cypriot Data Protection Commissioner

2022

€2,000

Oroklini Muncipal Council

Art. 31 GDPR

Non-cooperation with Data Protection Authority

The Cypriot DPA has fined the Oroklini Municipal Council with EUR 2,000 for not properly cooperating with the DPA during an official investigation.

Cyprus

Cypriot Data Protection Commissioner

2022

€5,000

Cyprus Judo Federation

Art. 31 GPDR

Non-compliance with subjects' rights protection safeguards

The Cypriot DPA fined the Cyprus Judo Federation EUR 5,000. A member's father complained that the judo coach of his minor son had published photographic and audiovisual material on social media platforms without his prior consent. The DPA found that the trainer had not sufficiently cooperated, and the fine was issued for violating Art. 31 GDPR.

Germany

Data Protection Authority of Hessen

2022

€800

Police Officer

Unknown

Unknown

A police officer had been accessing data in police databases to obtain information about a colleague.

Germany

Data Protection Authority of Hessen

2022

€300

Police Officer

Unknown

Unknown

A police officer had been accessing data in police databases to get information about their ex-partner’s new partner.

Germany

Data Protection Authority of Hessen

2022

€7,380

Police Officer

Unknown

Unknown

A police officer had previously accessed data in police databases for his own private research purposes for a period of three years.

Germany

Data Protection Authority of Hessen

2022

€1,800

Covid-19 Test Center

Art. 5 (1) a), f) GDPR, Art. 6 (1) GDPR

Failure to comply with data processing principles

The Hessen DPA fined a Covid-19 test center EUR 1,800. An employee had taken an adhesive label from the trash, written the center's email address on it and attached it to the window, without noticing through lack of care that it also showed an individual's personal information. The data was visible to third parties for 24 hours until removed.

Germany

Data Protection Authority of Hessen

2022

€16,400

Covid-19 Test Center

Art. 6 (1) GDPR, Art. 33 (1), (5) GDPR

Non-compliance with lawful basis for data processing

The DPA of Hessen has fined a Covid-19 test center with EUR 16,400. The data controller had apparently sent an e-mail that contained personal data to multiple recipients in an open distribution list. The DPA discovered that the data controller had also failed to document the data breach.

Malta

Data Protection Commissioner of Malta

2022

€250,000

Unknown

Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

The data controller had previously failed to implement the necessary organizational and technical measures to protect the personal data.

Malta

Data Protection Commissioner of Malta

2022

€2,500

Unknown

Art. 24 (2) GDPR, Art. 32 (1) (b) GDPR, Art. 32 (4) GDPR

Failure to implement sufficient measures to ensure information security

The data controller had unlawfully disclosed the personal data of a data subject.

Bulgaria

Data Protection Commission of Bulgaria (KZLD)

2022

€5,000

Trucking company

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Bulgarian DPA has fined a trucking company with EUR 5,000. The data controller had previously disclosed the personal data of several former employees to various third parties without a valid legal basis.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

2022

€2,700

Credit institution

Art. 6 (1) GDPR, Art. 5 (2) GDPR

Non-compliance with lawful basis for data processing

The Hungarian DPA has fined a credit institution with EUR 2,700. Several individuals had issued a complaint to the DPA about the fact that the data controller had previously sent claims for their loan agreements to another bank without getting their consent first.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

2022

€1,300

Dentist

Unknown

Unknown

The Hungarian DPA fined a dentist EUR 1,300. The dentist had installed several video cameras in the practice that permanently recorded patients and employees, to protect people and property. The DPA found that such extensive surveillance interfered too much with the data subjects' freedoms and was therefore unlawful.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

2022

€1,300

Website operator

Art. 5 (1) a) GDPR, Art. 12 (2), (3) GDPR, Art. 31 GDPR

Failure to comply with data processing principles

The Hungarian DPA fined a website operator EUR 1,300. An individual complained that the operator had published various personal data of theirs on its website. Their request for access to their data went unanswered, and the operator did not properly cooperate with the DPA during the ensuing investigation.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

2022

€1,600

Physician

Art. 5 (1) a) GDPR, Art. 12 (2) GDPR, Art 13 (1) GDPR

Failure to comply with data processing principles

The Hungarian DPA has fined a physician with EUR 1,600. A patient had issued a complaint against the data controller to the DPA. The patient had asked the doctor to send all the medical records after the death of her unborn child, however the physician did not do that.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

2022

€80,700

Beauty salon

Unknown

Unknown

The Hungarian DPA fined a beauty salon EUR 80,700. The salon had cameras on all its premises that permanently recorded customers and employees. The DPA found that it lacked the required permission to operate the system and processed customer data for marketing purposes without a valid legal basis or informing the customers.

Germany

Data Protection Authority of Brandenburg

2022

Unknown

Aid organization

Art. 28 (3) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Brandenburg DPA fined an aid organization, which offered transportation for people with illnesses, with a five-digit fine. After a hack, subjects' data was published online; its database held more than 80,000 records, including health status. The DPA found missing organizational and technical measures and no processing agreements with its processors.

Germany

Data Protection Authority of Brandenburg

2022

Unknown

Operator of a swimming pool

Art. 6 (1) c) GDPR

Non-compliance with lawful basis for data processing

The DPA of Brandenburg has fined the operator of an outdoor swimming pool with a five-digit fine. The data controller had processed more visitor data that it was legally required for contact tracing purposes during the Covid pandemic.

Germany

Data Protection Authority of Brandenburg

2022

Unknown

Restaurant operator

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The Brandenburg DPA fined a restaurant operator with a five-digit fine. Its Covid-19 contact-tracing forms asked for an email address, which the law did not require then, and consent to be contacted. It used the addresses for promotional newsletters. The consent was invalid because advertising use was unclear and visitors were not told about their right of withdrawal.

Germany

Data Protection Authority of Brandenburg

2022

Unknown

Bank

Art. 28 (3) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Brandenburg DPA fined a bank with a five-digit fine. Its cameras covered the ATM foyer, sidewalk and parking spaces in front, with commands and images sent unencrypted over the internet. Unknown third parties compromised the cameras and posted images online. The bank lacked required technical and organizational measures and processing agreements with processors.

Czech Republic

Czech Data Protection Authority (UOOU)

2022

€3,400

Company

Unknown

Unknown

The Czech DPA fined a company EUR 3,400. A customer had terminated an energy supply contract, yet the company passed it to a sales representative acting as data processor, who contacted him to conclude a new one. The DPA found the transfer of his data to the sales agent unlawful, as without an existing contract there was no valid legal basis.

Germany

Data Protection Authority of Hamburg

2022

€1,400

Covid-19 Test Center

Art. 6 (1) c) GDPR

Non-compliance with lawful basis for data processing

The Hamburg DPA fined a Covid-19 test center EUR 1,400. To meet its statutory documentation obligations, the center scanned the front and back of the ID cards of all tested individuals. Such extensive storage of personal data was not necessary for this, and the controller could and should have known this beforehand.

Poland

Polish National Personal Data Protection Office (UODO)

2022

€960

Unknown

Art. 58 GDPR

Non-cooperation with Data Protection Authority

The Polish DPA (also known as UODO) has fined a data controller with EUR 960 because it failed to provide the information requested by the DPA during an official investigation.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

2022

€500

Homeowners Association

Art. 5 (1) e) GDPR

Failure to comply with data processing principles

The Romanian DPA has fined a homeowners’ association with EUR 500. The data controller had publicly posted a list containing the first and last names of all the members of the association.

Cyprus

Cypriot Data Protection Commissioner

2022

€7,500

DW Dynamic Works LIMITED

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Cypriot DPA fined DW Dynamic Works LIMITED EUR 7,500. The company operated as a processor for the Cypriot Ministry of Defense. When the ministry suffered a cyberattack, the DPA concluded that the company's lack of the proper organizational and technical measures required to protect personal data was one of the causes of the attack.

Cyprus

Cypriot Data Protection Commissioner

2022

€5,000

Cypriot Ministry of Defense

Art. 24 GDPR, Art. 32 GDPR

Insufficient data processing agreement

The Cypriot DPA has fined the Cypriot Ministry of Defense with EUR 5,000. The data controller had previously suffered a cyber attack that (the DPA states) had been caused by the lack of proper organizational and technical measures necessary to protect the personal data, as well as the lack of proper supervision of a processor.

Cyprus

Cypriot Data Protection Commissioner

2022

€17,000

Bank of Cyprus Public Company Ltd.

Art. 5 (1) f) GDPR, Art. 24 (1) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Cypriot DPA fined the Bank of Cyprus Public Company Ltd. EUR 17,000. In a sale of credit facilities, the bank mistakenly transferred to the buyer data of customers whose facilities were not yet sold, affecting about 11,673 records and over 5,500 individuals. The DPA attributed this to the bank's failure to implement proper organizational and technical measures.

Cyprus

Cypriot Data Protection Commissioner

2022

€3,750

PRINTAFORM Ltd.

Art. 28 (3) GDPR, Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

The Cypriot DPA fined PRINTAFORM Ltd. EUR 3,750. As a processor for Universal Insurance Public Co Ltd., it had a data breach in which multiple customers' personal data was mistakenly disclosed to other customers. According to the DPA, the breach was clearly caused by the lack of proper organizational and technical measures at PRINTAFORM.

Cyprus

Cypriot Data Protection Commissioner

2022

€3,500

Universal Life Insurance Public Co Ltd.

Art. 24 (1) GDPR, Art. 28 (1) GDPR

Insufficient data processing agreement

The Cypriot DPA fined Universal Life Insurance Public Co Ltd. EUR 3,500. A data breach at its processor mistakenly disclosed several customers' personal data to other customers. The DPA found that the controller had not contractually regulated the relationship and had not ensured sufficient guarantees for proper organizational and technical measures.

Cyprus

Cypriot Data Protection Commissioner

2022

€5,000

DW Dynamic Works LIMITED

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Cypriot DPA has fined DW Dynamic Works LIMITED with EUR 5,000. The data controller was a processor for Hermes Airport Ltd. When Hermes went through a cyber-attack, one of the guilty parties, according to the DPA, was Dynamic Works. Their lack of organizational and technical measures failed to protect the personal data.

Cyprus

Cypriot Data Protection Commissioner

2022

€6,000

Hermes Airport Ltd.

Art. 24 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Cypriot DPA has fined the Hermes Airport Ltd. with EUR 6,000. The data controller had previously suffered a cyber attack that, according to the DPA had been clearly caused by the lack of organizational and technical measures required for the protection of the personal data, as well as a supervision of a processor.

Germany

Data Protection Authority of Bremen

2022

Unknown

Debt collection company

Art. 6 (1) GDPR, Art. 14 (1), (2) GDPR

Non-compliance with lawful basis for data processing

The Baden-Wurttemberg DPA fined a debt collection company; the amount is unknown. The company had received investor information from an employee of an insolvent company and used it to offer its services to affected investors. The DPA found that it processed the data without a legal basis and did not inform data subjects, for example about the origin of their data.

Germany

Data Protection Authority of Bremen

2022

€500

Restaurant

Unknown

Unknown

The DPA from Baden-Wurttemberg has fined a restaurant with EUR 500 because the owner of the establishment had disposed of a large quantity of COVID contact forms in a nearby forest.

Germany

Data Protection Authority of Bremen

2022

€20,000

Company

Unknown

Unknown

The Baden-Wurttemberg DPA fined a company EUR 20,000. The company developed a new office plan based on employees' vaccination status and sent the plan showing the new occupancy to its employees. Employees were assigned a color (yellow, red or green) by vaccination status, which disclosed the status of all employees and made the processing unlawful.

Germany

Data Protection Authority of Bremen

2022

€6,500

Pharmacy

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

The DPA of Baden-Wurttemberg has fined a pharmacy with EUR 6,500 because the latter had improperly disposed of a large number of personal documents. These documents included medical prescriptions and diagnoses of data subjects, and were disposed of in trash containers that were accessible to other people.

Croatia

Croatian Data Protection Authority (AZOP)

2022

€20,000

Telecommunications company

Art. 6 (1) GDPR, Art. 5 (1) d) GDPR

Non-compliance with lawful basis for data processing

The Croatian DPA fined a telecommunications company EUR 20,000 after a complaint from a person who had not been a customer for more than ten years. The company kept the data because of an alleged debt that was no longer outstanding and lacked measures to check that stored data was accurate. The DPA found violations of Art. 6 (1) GDPR and Art. 5 (1) d) GDPR.

Germany

Data Protection Authority of Hamburg

2022

€2,700

Covid-19 Test Center

Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

The Hamburg DPA fined a Covid-19 test center EUR 2,700. The center emailed people an unencrypted link that opened their test results without any further security measure. Some links led to a PDF named after the tested person's last name, so anyone who knew enough about the directory path could view third-party test results.

Germany

Data Protection Authority of Hamburg

2022

€1,000

Physician

Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

A physician’s office had disposed of several records of positive and negative Covid-19 Antigen Rapid tests from patients in a public waste disposal site.

Germany

Data Protection Authority of Hamburg

2022

€1,000

Covid-19 Test Center

Art. 17 GDPR

Failure to comply with data processing principles

The DPA of Hamburg has fined a Covid-19 test center with EUR 1,000 because it did not comply with the right of the data subjects to have their personal data deleted.

Germany

Data Protection Authority of Hamburg

2022

Unknown

Logistics company

Art. 32 (1) GDPR, Art. 33 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A German logistics company disposed of its delivery lists in a public waste paper container. The lists held subscribers' first and last names, addresses, subscribed newspapers and special delivery details such as mailbox locations and recipient complaints. The DPA also noted that the company failed to inform the data subjects or the DPA of the breach in a timely manner.

Germany

Data Protection Authority of Hamburg

2022

Unknown

Private individual

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The Hamburg DPA fined a private individual for the unlawful use of a dashcam, violating Art. 5 and Art. 6 GDPR.

Germany

Data Protection Authority of Bremen

2022

Unknown

Supermarket

Unknown

Unknown

The DPA of Bremen has fined a supermarket because a store detective had taken a photo of the data subject regarding an alleged theft and had transmitted it via WhatsApp to the manager, two closing staff members, and the store manager. This was allegedly done to enforce the house rules but it did not have a sufficient legal basis.

Germany

Data Protection Authority of Bremen

2022

Unknown

Medical Care Center

Unknown

Unknown

The DPA of Bremen fined a medical care center that scanned a customer's ID card against their will and kept the copy. After the customer complained, the customer was threatened with termination of the customer relationship. In setting the fine, the DPA took into account that the data subject had explicitly objected to the scan.

Germany

Data Protection Authority of Bremen

2022

Unknown

Company

Art. 12 GDPR, Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The DPA of Bremen has fined a company with a three-digit amount because it had offered its applications an online application process on its website without ever informing the users about the processing of their personal data.

Germany

Data Protection Authority of Bremen

2022

Unknown

Company

Art. 33 GDPR

Failure to notify DPA of a data breach

The DPA from Bremen has fined a company because it failed to inform the DPA (as per Art. 33 GDPR) about a hack that had occurred on an employee’s business email account.

Germany

Data Protection Authority of Bremen

2022

Unknown

Company

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The DPA of Bremen fined a company a five-digit amount for transferring the pay slips of all its employees to another company without their consent; that company was to continue employing them in the future. The DPA treated the high double-digit number of affected employees as an aggravating factor.

Germany

Data Protection Authority of Bremen

2022

Unknown

Company

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The DPA of Bremen imposed a five-digit fine on a company that sent an unredacted, unencrypted social plan for dismissals for operational reasons to all affected employees. This disclosed their age, date of birth, number of dependent children, marital status, severe disability and other details without a legal basis. The disclosure of special categories of data was aggravating.

Germany

Data Protection Authority of Bremen

2022

Unknown

Company

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The DPA of Bremen has fined a company with a five-digit amount because the data controller had been unlawfully using GDS software in its company vehicles. This allowed for the unrestricted monitoring of its employees ever long periods of time. The DPA claimed that such an extensive monitoring was not needed and was unlawful as a result.

Germany

Data Protection Authority of Bremen

2022

Unknown

Private individual

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The DPA of Bremen fined a private individual. The person in question was working a Covid 19 testing center and had contacted a patient privately using the contact details they had provided for their Covid test.

Germany

Data Protection Authority of Bremen

2022

Unknown

Private individual

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The DPA of Bremen fined a private individual who worked in a restaurant and had contacted a restaurant visitor in private using the contact information that they had provided during a restaurant visit in the Covid 19 pandemic.

Germany

Data Protection Authority of Bremen

2022

Unknown

Physician

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The DPA of Bremen fined a physician for transmitting the patient’s data to a billing office without their consent.

Germany

Data Protection Authority of Bremen

2022

Unknown

Physician

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The DPA of Bremen imposed a fine on a physician because he used a patient’s contact details to contact them in private without their consent.

Germany

Data Protection Authority of Bremen

2022

Unknown

Physician

Art. 12 (3) GDPR

Non-compliance with subjects' rights protection safeguards

The DPA of Bremen imposed a fine on a physician for failing to respond to a data subject’s request for access to their data within a given timeline.

Germany

Data Protection Authority of Bremen

2022

Unknown

Company

Art. 12 (3) GDPR

Non-compliance with subjects' rights protection safeguards

The DPA of Bremen fined a physician because he failed to respond to a data subject’s request for data access in a timely manner.

Greece

Hellenic Data Protection Authority (HDPA)

12/31/2021

€30,000

INFO COMMUNICATION SERVICES

Art. 13 GDPR, Art. 14 GDPR, Art. 11 Law 3471/2006

Information obligation non-compliance

The Hellenic DPA has fined INFO COMMUNICATION SERVICES with EUR 30,000. The data controller had previously conducted several advertising calls without the data subjects’ consent. Additionally, it didn’t adequately inform the data subjects about the processing of their personal data. Therefore, it violated its information obligations.

Greece

Hellenic Data Protection Authority (HDPA)

12/31/2021

€25,000

PLUS REAL ADVERTISEMENT

Art. 13 GDPR, Art. 14 GDPR, Art. 11 Law 3471/2006

Information obligation non-compliance

The Hellenic DPA has fined PLUS REAL Advertisement with EUR 25,000. The data controller had previously conducted several advertising calls without the data subjects’ consent. Additionally, it didn’t adequately inform the data subjects about the processing of their personal data. Therefore, it violated its information obligations.

France

French Data Protection Authority (CNIL)

12/31/2021

€60,000,000

Facebook Ireland Ltd.

Art. 82 loi Informatique et Libertes

Non-compliance with lawful basis for data processing

The French DPA (CNIL) fined Facebook Ireland Ltd. EUR 60,000,000. Cookies could be accepted with one button, but refusing took several steps, interfering with freedom of consent under Art. 82 of the French Law on Informatics and Freedoms. The CNIL ordered an equally simple way to refuse within three months, or EUR 100,000 per day of delay.

France

French Data Protection Authority (CNIL)

12/31/2021

€60,000,000

Google Ireland Ltd.

Art. 82 loi Informatique et Libertes

Non-compliance with lawful basis for data processing

The French DPA (CNIL) fined Google Ireland Ltd. EUR 60,000,000. On google.fr and youtube.com, cookies could be accepted with one button, but refusing took several steps, interfering with freedom of consent under Art. 82 of the French Law on Informatics and Freedoms. The CNIL ordered an equally simple way to refuse within three months, or EUR 100,000 per day of delay.

France

French Data Protection Authority (CNIL)

12/31/2021

€90,000,000

Google LLC

Art. 82 loi Informatique et Libertes

Non-compliance with lawful basis for data processing

The French DPA (CNIL) fined Google LLC EUR 90,000,000. On google.fr and youtube.com, cookies could be accepted with one button, but refusing took several steps, interfering with freedom of consent under Art. 82 of the French Law on Informatics and Freedoms. The CNIL ordered an equally simple way to refuse within three months, or EUR 100,000 per day of delay.

Greece

Hellenic Data Protection Authority (HDPA)

12/29/2021

€75,000

Greek Ministry of Tourism

Art. 13 GDPR, Art. 32 GDPR, Art. 33 GDPR, Art. 37 GDPR

Failure to implement sufficient measures to ensure information security

The Hellenic DPA fined the Greek Ministry of Tourism EUR 75,000. When a citizen entered credentials on its online platform, another person's data appeared, including full name, social security number and fields indicating disability. The Ministry lacked adequate security, did not report the incident (Art. 33 GDPR) and had appointed no data protection officer.

Spain

Spanish Data Protection Authority (AEPD)

12/28/2021

€2,000

Call shop manager

Art. 13 GDPR

Information obligation non-compliance

The Spanish DPA (AEPD) fined the manager of a call shop EUR 2,000. For a job vacancy, the manager set up a stand where applicants could submit applications after paying a fee of one euro, but did not properly inform them that their personal data would be processed, as Art. 13 GDPR requires.

Spain

Spanish Data Protection Authority (AEPD)

12/28/2021

€6,000

REAL CLUB NAUTICO DE RIBADEO

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined REAL CLUB NAUTICO DE RIBADEO with EUR 6,000. The data controller had uploaded on its Facebook page and website several links to court decisions that contained personal data of data subjects.

Spain

Spanish Data Protection Authority (AEPD)

12/28/2021

€2,000

VENTANAS MAKE YOURSELF, S.L.

Art. 13 GDPR

Information obligation non-compliance

This corporate website didn’t have a privacy policy on its main page.

France

French Data Protection Authority (CNIL)

12/28/2021

€300,000

FREE MOBILE

Art. 12 GDPR, Art. 15 GDPR, Art. 21 GDPR, Art. 25 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The French DPA (CNIL) fined FREE MOBILE EUR 300,000. After several complaints, it found that the company did not respond to data subjects' requests in a timely manner, kept sending advertisements to people who had expressly objected, and lacked appropriate security measures, for instance by sending user passwords by email in clear text.

France

French Data Protection Authority (CNIL)

12/28/2021

€180,000

SLIMPAY

Art. 28 GDPR, Art. 32 GDPR, Art. 34 GDPR

Failure to implement sufficient measures to ensure information security

The French DPA (CNIL) fined the payment institution SLIMPAY EUR 180,000. After an internal research project ended in July 2016, its data stayed on an unencrypted, unsecured server open to anyone online between November 2015 and February 2020, affecting about 12 million people. SLIMPAY did not inform data subjects, and its processor contracts lacked required clauses.

Finland

Deputy Data Protection Ombudsman

12/26/2021

€5,000

Medical Clinic

Art. 5 (1) a) GDPR, Art. 12 (1), (2), (3), (4) GDPR, Art. 13 (1), (2) GDPR, Art. 15 (1), (3) GDPR, Art. 25 GDPR

Failure to comply with data processing principles

The Finnish DPA fined a medical clinic EUR 5,000. A customer complained that he had not received access to his medical records from the clinic despite requesting them. The DPA also found that the clinic did not adequately inform its clients about the data processing, specifically about its extent.

Spain

Spanish Data Protection Authority (AEPD)

12/22/2021

€5,000

HUBSIDE IBERICA, S.L.

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined HUBSIDE IBERICA, S.L. with EUR 5,000 because a data subject had complained that the data controller charged her for several services that she hadn’t ordered.

Spain

Spanish Data Protection Authority (AEPD)

12/22/2021

€5,000

Sfam Espana General s.l.

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined Sfam Espana General s.l. with EUR 5,000 because a data subject had complained that the data controller charged her for several services that she hadn’t ordered.

Spain

Spanish Data Protection Authority (AEPD)

12/21/2021

€6,000

Private individual

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined a private individual EUR 6,000. The person had shared a video on Twitter showing explicit images of a sexual assault by a man on a woman. Although the aim was to raise public awareness about violence against women, the DPA held that sharing the video was unlawful, because the victim's right to privacy outweighed the legitimate interest.

Spain

Spanish Data Protection Authority (AEPD)

12/21/2021

€2,000

FUNDACION ESPANOLA DE MEDICINA ESTETICA Y LONGEVIDAD

Art. 7 GDPR, Art. 13 GDPR

Information obligation non-compliance

The Spanish DPA (AEPD) fined FUNDACION ESPANOLA DE MEDICINA ESTETICA Y LONGEVIDAD EUR 2,000. The DPA found that the data protection notice did not meet GDPR requirements: it breached Art. 13 GDPR because it provided not enough information, and it also gave people no adequate opportunity to consent to the data processing.

Portugal

Portuguese Data Protection Authority (CNPD)

12/21/2021

€1,250,000

Lisbon City Council

Art. 5 (1) a), c), e) GDPR, Art. 6 GDPR, Art. 9 (1) a) GDPR, Art. 13 (1), (2) GDPR, Art. 35 (3) GDPR

Non-compliance with lawful basis for data processing

The Portuguese DPA fined the Lisbon City Council EUR 1.25 million, the sum of 225 fines for violations since 2018. It unnecessarily sent 111 notifications about demonstrations to departments and third parties, revealing participants' political opinions, beliefs and sexual orientations. It also failed to inform data subjects, set a retention policy or do an impact assessment.

Italy

Italian Data Protection Authority (Garante)

12/17/2021

€10,000

ASL Latina

Art. 5 (1) f) GDPR, Art. 6 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The Italian DPA (also known as Garante) has fined ASL Latina with EUR 10,000. The data controller had sent documents containing health data of the data subjects to unauthorized third parties by mistake.

Spain

Spanish Data Protection Authority (AEPD)

12/17/2021

€4,000

CLUB DEPORTIVO RITMO DE ANDALUCIA

Art. 7 GDPR, Art. 13 GDPR

Information obligation non-compliance

The Spanish DPA (AEPD) fined CLUB DEPORTIVO RITMO DE ANDALUCIA EUR 4,000. The DPA found that the data protection notice did not meet GDPR requirements: it breached Art. 13 GDPR because it provided not enough information, and it also gave people no adequate opportunity to consent to the data processing.

Spain

Spanish Data Protection Authority (AEPD)

12/17/2021

€2,000

Online retailer

Art. 6 GDPR

Failure to comply with data processing principles

The Spanish DPA fined an online retailer EUR 2,000. A customer bought a product from the retailer's online store through eBay and paid with PayPal, but received his order via Amazon. Because he had not consented to the transfer of his data to Amazon, the DPA concluded that the retailer had processed his data unlawfully.

Spain

Spanish Data Protection Authority (AEPD)

12/17/2021

€2,000

Private individual

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (also known as AEPD) has fined a private individual with EUR 2,000. The data controller had previously installed several video cameras that recorded images of the public space and the entrance to a residential building. The AEPD concluded that this was a violation of the principle of data minimization.

Norway

Norwegian Supervisory Authority (Datatilsynet)

12/17/2021

€3,900

T. Stene Transport AS

Unknown

Unknown

The Norwegian DPA (also known as Datatilsynet) as fined T. Stene Transport AS with EUR 3,900 because of an unfair credit check on a data subject.

Italy

Italian Data Protection Authority (Garante)

12/16/2021

€1,000

Universita Telematica Internazionale Uninettuno

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

The Italian DPA fined Universita Telematica Internazionale Uninettuno. A professor complained that the university had published online the CV he submitted when applying for a position, without blurring or blacking out personal data about his personal life. The DPA found a violation of the principle of data minimization.

Italy

Italian Data Protection Authority (Garante)

12/16/2021

€20,000

FCA Italy s.p.a.

Art. 12 GDPR

Non-compliance with subjects' rights protection safeguards

The Italian DPA fined FCA Italy s.p.a. EUR 20,000. A former customer asked the company for transcripts of his phone conversations with its customer service about a malfunction of the instruments in his vehicle, plus the documents on this case. The company did not comply with the data subject's request.

Italy

Italian Data Protection Authority (Garante)

12/16/2021

€100,000

Ubi Banca Spa

Art. 5 (1) a), c) GDPR

Non-compliance with lawful basis for data processing

The Italian DPA fined Ubi Banca Spa EUR 100,000. A data subject complained about a bank letter on an “anomalous credit Chieti” without payment reminders. The DPA found violations of transparency, lawfulness and data minimization, and noted that the term on the envelope could let third parties learn about the recipient's financial situation.

Italy

Italian Data Protection Authority (Garante)

12/16/2021

€20,000

Corradi s.r.l.

Art. 5 (1) a), c), e) GDPR, Art. 13 GDPR, Art. 157 Codice della privacy

Non-compliance with lawful basis for data processing

The company had left the email account of the data subject active after the termination of the data subject’s employment. The account automatically forwarded incoming emails to the data subject’s email. The company didn’t offer enough information about this.

Italy

Italian Data Protection Authority (Garante)

12/16/2021

€10,000

Centro di Medicina preventive s.r.l.

Art. 5 GDPR, Art. 25 GDPR, Art. 32 GDPR, Art. 37 GDPR

Non-compliance with lawful basis for data processing

The Italian DPA (Garante) fined Centro di Medicina preventive s.r.l. EUR 10,000. After a hacker group's cyberattack, patient lists with sensitive data such as radio-diagnostic tests were published on Twitter. The DPA found the servers disclosed requested personal data without verifying the requester's credentials and identity, which allowed unauthorized access.

Finland

Deputy Data Protection Ombudsman

12/16/2021

€52,000

Motor insurance center

Art. 5 (1) a), c) GDPR, Art. 25 (2) GDPR

Non-compliance with lawful basis for data processing

The Finnish DPA fined a motor insurance center EUR 52,000. For processing claims, it requested far more patient data from the healthcare system than needed, such as patient visit notes. The Finnish Motor Insurance Act does not justify such direct and free access. The DPA found violations of the principles of egality, minimization of data processing, and transparency.

Finland

Deputy Data Protection Ombudsman

12/16/2021

€6,500

Travel Agency

Art. 5 (1) f) GDPR, Art. 17 GDPR, Art. 25 GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

The Finnish DPA fined a travel agency EUR 6,500 after a customer raised concerns about its GDPR compliance. The agency did not ensure secure processing: visa application forms with customers' names, passport numbers and contact details were publicly available on its web server. It also did not comply with data subjects' requests to delete their personal data.

Spain

Spanish Data Protection Authority (AEPD)

12/16/2021

€60,000

Banco Bilbao Vizcaya Argentaria, S.A.

Art. 6 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined Banco Bilbao Vizcaya Argentaria S.A. EUR 60,000. A data subject complained that he kept receiving SMS messages about non-payment although he had no contractual relationship with the bank, which blamed human error by its employees. The original EUR 100,000 fine was reduced because of admission of guilt and voluntary payment.

Italy

Italian Data Protection Authority (Garante)

12/16/2021

€26,500,000

Enel Energia S.p.A.

Art. 5 (1) a), d) GDPR, Art. 5 (2) GDPR, Art. 6 (1) GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 21 GDPR, Art. 24 GDPR, Art. 25 (1) GDPR, Art. 30 GDPR, Art. 31 GDPR, Art. 130 (1), (2), (4) Codice della privacy

Multiple

The Italian DPA fined Enel Energia S.p.A. EUR 26,5 million. For telemarketing, the company illegally processed millions of users' data, kept calling people who had objected and asked for deletion, and did not answer access and opposition requests in time. Aggravating factors were the seriousness, the many people affected, and the duration and repetition of the violations.

Belgium

Belgian Data Protection Authority (APD)

12/16/2021

€75,000

Bank

Art. 38 (6) GDPR

Insufficient involvement of data protection officer

The Belgian DPA has fined a bank with EUR 75,000. The DPA discovered a conflict of interest involving the data protection officer. The officer was also the head of the department to which he had been reporting as a data protection officer, aside from his work as a DPO. The DPA concluded that this was a violation of Art. 38 (6) GDPR

Spain

Spanish Data Protection Authority (AEPD)

12/16/2021

€1,200

Private individual

Art. 13 GDPR

Information obligation non-compliance

The Spanish DPA (also known as AEPD) has fined a private individual with EUR 1,200 for failing to provide enough information about a video surveillance system that the data controller installed at their property.

Denmark

Danish Data Protection Authority (Datatilsynet)

12/16/2021

€13,450

Municipality of Frederiksberg

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Danish DPA fined the municipality of Frederiksberg EUR 13,450 after it reported a data breach under Art. 33 GDPR. Its online dental care system was opened to parents with joint custody, who could so see the other parent's and the child's address despite name and address protection. The municipality lacked adequate security measures.

Spain

Spanish Data Protection Authority (AEPD)

12/14/2021

€50,000

IZA OBRAS Y PROMOCIONES, S.A.

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined IZA OBRAS Y PROMOCIONES, S.A. EUR 50,000. An employee, a construction manager absent due to illness, complained that his employer had told a client company about it and disclosed his email address and certain health information without authorization. The AEPD found this unnecessary and a clear violation of data minimization.

Norway

Norwegian Supervisory Authority (Datatilsynet)

12/13/2021

€20,000

Elektro & Automasjon Systemer AS

Art. 6 (1) f) GDPR

Failure to comply with data processing principles

The Norwegian DPA (also known as Datatilsynet) has fined Elektro & Automasjon Systemer AS with EUR 20,000 because it had implemented credit checks on an individual even though there was no legal base to do so.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

12/13/2021

€2,000

SC Nobiotic Pharma SRL

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The company was fined by the DPA because it failed to provide the requested information within the required timeframe to the DPA, as per Art. 58 GDPR.

Norway

Norwegian Supervisory Authority (Datatilsynet)

12/13/2021

€6,300,000

Grindr LLC

Art. 6 (1) GDPR, Art. 9 (1) GDPR

Failure to comply with data processing principles

The Norwegian DPA fined Grindr LLC EUR 6,300,000. After a complaint by the Norwegian Consumer Protection Authority, it found that the app shared users' GPS location, IP address, advertising ID, age and gender with third parties for marketing without valid consent. The data could identify users as sexual minority members, so the infringement was particularly serious.

Poland

Polish National Personal Data Protection Office (UODO)

12/09/2021

€10,000

Warsaw University of Technology

Art. 5 (1) f) GDPR, Art. 5 (2) GDPR, Art. 24 (1) GDPR, Art. 25 (1) GDPR, Art. 32 (1), (2) GDPR

Non-compliance with lawful basis for data processing

The Polish DPA (UODO) fined the Warsaw University of Technology EUR 10,000 after it reported a breach under Art. 33 GDPR. In January 2020, an unauthorized third party downloaded the database of an in-house application for course registration and exam results, holding data of over 5,000 students and staff. Security was inadequate and no formal risk assessment had been done.

Ireland

Data Protection Authority of Ireland

12/09/2021

€110,000

Limerick City and County Council

Art. 13 GDPR, Art. 12 GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The Irish DPA fined Limerick City and County Council EUR 110,000 after an audit of its video surveillance and other monitoring technologies. For traffic cameras, it gave none of the information required by Art. 13 GDPR, including signs, and published no understandable surveillance policy (Art. 12 GDPR). It also denied access requests (Art. 15 GDPR).

Greece

Hellenic Data Protection Authority (HDPA)

12/08/2021

€30,000

One Way Private Company

Art. 28 (3) c) GDPR, Art. 32 (2), (4) GDPR, Art. 11 (1) Νόμος 3471/2006

Failure to implement sufficient measures to ensure information security

The Hellenic DPA fined One Way Private Company EUR 30,000. It received 17 complaints about unlawful advertising calls. An error in the application led to calls to subscribers, some of whom were on the list of protection against unsolicited advertising calls. The company had not implemented appropriate organizational and technical measures.

Belgium

Belgian Data Protection Authority (APD)

12/08/2021

€10,000

Unknown

Art. 12 (3) GDPR, Art. 14 (1), (2), (3) GDPR, Art. 15 GDPR, Art. 17 (1) c) GDPR, Art. 21 (2) GDPR

Non-compliance with subjects' rights protection safeguards

The Belgian DPA fined a company EUR 10,000. A data subject repeatedly received email advertising from the company despite having objected to the processing of his data and requested its deletion. The company did not respond to inquiries from the DPA and did not sufficiently inform him about the processing of his personal data.

Spain

Spanish Data Protection Authority (AEPD)

12/07/2021

€24,000

NBQ Technology, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined NBQ Technology, S.A.U. EUR 24,000. A third party stole a man's identity and obtained a loan in his name, which the company approved; the man was later denied a financial transaction over the supposedly unpaid loan. The AEPD found no legal basis (Art. 6 (1) GDPR). The EUR 40,000 fine was reduced for admission of guilt and immediate payment.

Finland

Deputy Data Protection Ombudsman

12/07/2021

€608,000

Psykoterapiakeskus Vastaamo

Art. 5 (1) f) GDPR, Art. 33 (1) GDPR, Art. 34 (1) GDPR

Failure to comply with data processing principles

The Finnish DPA fined the Vastaamo psychotherapy center EUR 608,000. An attacker stole patient data from a database server left open to the internet without a firewall and with an unprotected root account, and Vastaamo reported the breach very late. The fine was EUR 145,600 for Art. 33 (1), EUR 145,600 for Art. 34 (1) and EUR 316,800 for Art. 5 (1) f) GDPR.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

12/03/2021

€843

Lawyer

Art. 5 (1) a), b) GDPR, Art. 6 (1) GDPR, Art. 9 (1) GDPR

Non-compliance with lawful basis for data processing

The Hungarian DPA fined a lawyer with EUR 843 because they’d disclosed documents containing the person data of their client during criminal proceedings without any legal basis.

Spain

Spanish Data Protection Authority (AEPD)

12/03/2021

€1,000

Store owner

Art. 13 GDPR

Information obligation non-compliance

The Spanish DPA (also known as AEPD) fined a store owner with EUR 1,000 because he failed to provide information signs about the CCTV surveillance system in its establishment.

Italy

Italian Data Protection Authority (Garante)

12/02/2021

€5,000

Azienda USL di Parma

Art. 5 (1) f) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The Italian DPA (also known as Garante) has fined Azienda USL di Parma with EUR 5,000. A patient had filed a complaint to the DPA because she was mistakenly sent two reports of diagnostic tests that belonged to two other patients.

Italy

Italian Data Protection Authority (Garante)

12/02/2021

€30,000

Casa di cura Fondazione Gaetano e Piera Borghi s.r.l.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

The Italian DPA (Garante) fined Casa di cura Fondazione Gaetano e Piera Borghi s.r.l. EUR 30,000. The nursing home reported under Art. 33 GDPR that a hacker had accessed personal data, including patients' radiological images, and published it on his Twitter account. Only simple passwords secured the data, so organizational and technical measures were inadequate.

Italy

Italian Data Protection Authority (Garante)

12/02/2021

€7,000

Società Med Store Saronno s.r.l.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

The Italian DPA (Garante) fined Società Med Store Saronno s.r.l. EUR 7,000. The nursing home notified a data breach under Art. 33 GDPR: a hacker accessed personal data, including patients' radiological images, and published it on his Twitter account. The DPA found the data was secured only with simple passwords, so adequate organizational and technical measures were lacking.

Italy

Italian Data Protection Authority (Garante)

12/02/2021

€30,000

Ica s.r.l.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

The Italian DPA (Garante) fined ICA s.r.l. EUR 30,000. ICA had developed the system used by the municipality of Collegno for citizens to pay traffic violation fines. Because of insufficient security precautions, unauthorized individuals could access the personal data stored in it. The DPA found that ICA lacked proper organizational and technical measures.

Ireland

Data Protection Authority of Ireland

12/02/2021

€60,000

Irish Teacher Council

Art. 5 (1) GDPR, Art. 32 (1) GDPR, Art. 33 GDPR

Failure to implement sufficient measures to ensure information security

The Irish DPA fined the Irish Teaching Council EUR 60,000 after a data breach (Art. 33 GDPR). After two employees opened a phishing email, 323 emails with personal details of 9,735 data subjects and sensitive data of one were forwarded to a malicious address between the 17th of February and the 6th of March 2020. Security was inadequate and the report was late.

Spain

Spanish Data Protection Authority (AEPD)

12/02/2021

€2,000

IMAGINA FRANT SPORT, S.L.

Art. 13 GDPR

Information obligation non-compliance

The Spanish DPA (also known as AEPD) fined IMAGINA FRANT SPORT, S.L. with EUR 2,000 because the company’s privacy policy didn’t comply with the requirements of Art. 13 GDPR. In one case, the website contained outdated information that wasn’t actualized.

Luxembourg

National Commission for Data Protection (CNPD)

12/01/2021

€6,800

Unknown

Art. 5 (1) c) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The Luxembourg DPA fined a company EUR 6,800. Its video surveillance, meant to safeguard assets and prevent unauthorized intrusions and accidents from third parties, also captured an employee's work space, the smoking area and parts of the public space. The DPA found violations of Art. 5 (1) c) GDPR and Art. 13 GDPR, as employees and third parties were not properly informed.

Spain

Spanish Data Protection Authority (AEPD)

12/01/2021

€5,000

INTRODUCTION BUSINESS CAPITAL MEDIA, S.L.

Art. 48 (1) b) LGT, Art. 21 GDPR, Art. 23 LOPDGDD

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined INTRODUCTION BUSINESS CAPITAL MEDIA, S.L. with EUR 5,000. A data subject received advertising calls from the data controller even though the data subject was registered in the Robinson advertising exclusion list.

Spain

Spanish Data Protection Authority (AEPD)

11/30/2021

€5,000

ASOCIACIÓN ESPAÑOLA PARA LA ENSEÑANZA ONLINE

Art. 17 (1) GDPR, Art. 21 LSSI

Information obligation non-compliance

The Spanish DPA (AEPD) fined ASOCIACIÓN ESPAÑOLA PARA LA ENSEÑANZA ONLINE EUR 5,000. A data subject had objected to receiving the controller's newsletter and requested that his personal data be deleted from its database, yet the controller kept sending him newsletters.

Spain

Spanish Data Protection Authority (AEPD)

11/30/2021

€20,000

DAVISER SERVICIOS, S.L.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined DAVISER SERVICIOS, S.L. EUR 20,000. The company processed the biometric data (fingerprints) of all employees who accessed certain rooms, although less intrusive means such as key cards could have been used. The AEPD found that this also violated the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

11/30/2021

€5,000

ASOCIACIÓN ESPAÑOLA PARA LA ENSEÑANZA ONLINE

Art. 17 (1) GDPR, Art. 21 LSSI

Information obligation non-compliance

The Spanish DPA (also known as AEPD) has fined ASOCIACIÓN ESPAÑOLA PARA LA ENSEÑANZA ONLINE with EUR 5,000 because a data subject showed that he kept receiving advertisements from the data controller even though he had objected to receiving such newsletter subscriptions and even requested the data controller to delete all his data.

Spain

Spanish Data Protection Authority (AEPD)

11/30/2021

€1,500

Neighborhood community

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (also known as AEPD) has fined a neighborhood community because the data controller had installed a video camera system on their private property. The CCTV system captured images of the public space and the neighbor’s private property as well. The AEPD concluded that this was a violation of the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

11/29/2021

€1,000

Restaurant Owner

Art. 13 GDPR

Information obligation non-compliance

The Spanish DPA (also known as AEPD) has fined a restaurant owner with EUR 1,000 because the data controller failed to provide any information signs about the CCTV surveillance system it had installed in its establishment.

Spain

Spanish Data Protection Authority (AEPD)

11/29/2021

€4,000

TIGERS MARKET, S.L.

Art. 48 (1) b) LGT, Art. 21 GDPR, Art. 23 LOPDGDD

Non-compliance with lawful basis for data processing

The Spanish DPA (also known as AEPD) has fined TIGERS MARKET, S.L. with EUR 4,000 because a data subject had received advertising calls from the data controller even though the data subject was included in the Robinson advertising exclusion list.

Lithuania

Lithuanian Data Protection Authority (VDAI)

11/29/2021

€110,000

UAB Prime Leasing

Art. 32 (1) b), d) GDPR

Failure to implement sufficient measures to ensure information security

The Lithuanian DPA fined UAB Prime Leasing, operator of the car rental platform CityBee, EUR 110,000. Data of about 110,302 users, including personal identification numbers and driver's license numbers, was published on RaidForums.com from an unsecured database backup. The company had no competent security officer, did not log database access and did not encrypt databases.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/26/2021

€2,000

Valoris Center S.R.L.

Art. 29 GDPR, Art. 32 (1) b) GDPR, Art. 32 (4) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA (ANSPDCP) fined Valoris Center S.R.L. EUR 2,000 after it reported a data breach under Art. 33 GDPR. A call center employee accidentally sent a customer an Excel file with other customers' data, disclosing user ID, email address, username, customer code, customer name and PIN of 11,169 natural persons. The company lacked adequate security measures.

Italy

Italian Data Protection Authority (Garante)

11/25/2021

€6,000

Società H San Raffaele Resnati s.r.l.

Art. 5 (1) f) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The Italian DPA (Garante) fined Società H San Raffaele Resnati s.r.l. EUR 6,000. The healthcare provider reported a data breach, which led the DPA to investigate: because of an employee error, a patient had mistakenly received the medical records and clinical documentation of two patients.

United Kingdom

Information Commissioner (ICO)

11/25/2021

€585,000

Cabinet Office

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The UK DPA (ICO) fined the Cabinet Office EUR 585,000. On December 27th, 2019, it published a file on GOV.UK with uncensored names and addresses of more than 1,000 New Year’s honors recipients. After the link was removed, the file stayed accessible via cache; it was online for two hours and 21 minutes and accessed 3,872 times, apparently due to an IT system setup error.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

11/25/2021

€2,750,000

Dutch Minister of Finance

Art. 5 (1) a) GDPR, Art. 6 (1) e) GDPR, Art. 8 Wbp

Failure to comply with data processing principles

The Dutch DPA fined the Minister of Finance EUR 2,75 million. Tax offices had long processed childcare benefit applicants' dual nationality data, which was not needed to assess applications. It should have been deleted by January 2014, yet data on about 1,4 million people remained in May 2018. The DPA found no valid legal basis and discrimination by nationality.

Spain

Spanish Data Protection Authority (AEPD)

11/24/2021

€9,000

UNION FINANCIERA ASTURIANA S.A. E.F.C.

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined UNION FINANCIERA ASTURIANA S.A. E.F.C. with EUR 9,000. The data controller had performed a credit check on the data subject without a contractual basis for doing so. The original fine of 15,000 was reduced to 9,000 because of voluntary payment and admission of guilt.

Norway

Norwegian Supervisory Authority (Datatilsynet)

11/24/2021

€98,000

Norwegian State Pension Fund (SPK)

Art. 5 (1) c), e) GDPR, Art. 6 (1) GDPR, Art. 9 (2) GDPR

Non-compliance with lawful basis for data processing

The Norwegian DPA fined the Norwegian State Pension Fund (SPK) EUR 98,000 after it notified a data breach under Art. 33 GDPR. The DPA found that SPK had unlawfully collected income information since 2016, including unneeded health-related information about disability pensions, affecting about 24,000 individuals, and had no routines to review and delete excess data until 2019.

Spain

Spanish Data Protection Authority (AEPD)

11/23/2021

€1,500

LA OFICINA BAR

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (also known as AEPD) has fined LA OFICINA BAR with EUR 1,500. The bar was operating a video surveillance system that captured the public traffic area. The DPA considered that this was a violation of the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

11/23/2021

€40,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined Vodafone Espana, S.A.U. EUR 40,000. A data subject complained that, because of a technical error, Vodafone had transferred her cell phone lines to someone else, and her account was debited with amounts belonging to the third party's line. The DPA found the processing unlawful. The original fine of EUR 50,000 was reduced for voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

11/23/2021

€40,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined Vodafone Espana, S.A.U. EUR 40,000. Several telephone lines were registered in a data subject's name although he had never concluded contracts for them, because Vodafone had accidentally assigned his data to another client's contracts. The AEPD found the processing unlawful. The original fine of EUR 50,000 was reduced for voluntary payment.

Iceland

Icelandic Data Protection Authority ('Persónuvernd')

11/23/2021

€27,200

YAY ehf.

Art. 5 GDPR, Art. 6 GDPR, Art. 28 GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

The Icelandic DPA fined YAY ehf EUR 27,200 and the Ministry of Industry and Innovation EUR 51,000 over the ministry's 2020 domestic travel campaign with digital gift vouchers obtained through the YAY app. Complaints said too much personal data was required. A configuration error at YAY led to more data being processed than needed, violating data minimization.

Iceland

Icelandic Data Protection Authority ('Persónuvernd')

11/23/2021

€51,000

Icelandic Ministry of Industry and Innovation

Art. 5 GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 13 GDPR, Art. 25 GDPR, Art. 28 GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

The Icelandic DPA fined the Ministry of Industry and Innovation EUR 51,000 and YAY ehf EUR 27,200 over the ministry's 2020 domestic travel gift voucher campaign run through the YAY app. It found violations of transparency and legality, since users only had to accept the app's General Terms of Use, plus inadequate security measures and excessive data processing.

Spain

Spanish Data Protection Authority (AEPD)

11/23/2021

€40,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined Vodafone ESPANA SAU EUR 40,000. A customer complained that Vodafone had transferred her cell phone line to a third party without her consent and that she was also charged additional amounts from the third party's line. Apparently, this happened because of a technical error in the systems of Vodafone.

Spain

Spanish Data Protection Authority (AEPD)

11/23/2021

€3,000

Fuensanta S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The data controller did not provide information requested by the Spanish DPA (also known as AEPD) for investigative purposes.

Spain

Spanish Data Protection Authority (AEPD)

11/22/2021

€2,000

Aniversalia Networks, S.L.

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined ANIVERSALIA NETWORKS, S.L. with EUR 2,000 because the privacy policy posted on the company’s website did not comply with the requirements of Art. 13 GDPR.

Spain

Spanish Data Protection Authority (AEPD)

11/22/2021

€3,000

Unknown company

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined a company with EUR 3,000. The company had previously requested personal data from customers regarding appointment bookings. The DPA concluded that the data controller had failed to properly inform the data subjects about the processing of this personal data in accordance with Art. 13 GDPR.

Spain

Spanish Data Protection Authority (AEPD)

11/22/2021

€1,000

Neighborhood community

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA fined a neighborhood community EUR 1,000 because the sign for its video surveillance system did not contain enough information as required by Art. 13 GDPR. The sign gave no reference to the data controller and no address for people who wanted to exercise their data subject rights.

Spain

Spanish Data Protection Authority (AEPD)

11/15/2021

€40,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined Vodafone ESPANA SAU EUR 40,000. A man complained about text messages in September 2020 on debts for Vodafone services, sent to the billing address of his old home with his ex-partner. Vodafone blamed a system error that made him appear as holder of his former partner's account. The original EUR 50,000 fine was reduced for voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

11/15/2021

€30,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined Vodafone Espana, SAU EUR 30,000. Fraudsters had used a man's data to conclude a contract. Vodafone canceled it, but a system error left invoices open and they went to a collection agency, which the AEPD found unlawful as no valid contract existed. The original EUR 50,000 fine was reduced for voluntary payment and admission of guilt.

Spain

Spanish Data Protection Authority (AEPD)

11/15/2021

€1,000

Private individual

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined a private individual EUR 1,000 for installing a video surveillance camera on their car without authorization. Because the car was parked on a public street, the camera could also record the public space. The AEPD found that this surveillance violated the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

11/15/2021

€1,000

Supermarket

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The supermarket used a CCTV camera without proper information notices.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/14/2021

€2,900

Vodafone România SA

Art. 32 (1) b) GDPR, Art. 32 (2) GDPR, Art. 3 (1) Law No. 506/2004, Art. 3 (3) a), b) Law No. 506/2004

Failure to implement sufficient measures to ensure information security

The Romanian DPA (ANSPDCP) fined Vodafone România SA EUR 2,900 after a data breach (Art. 33 GDPR). Between November 2020 and June 2021, unauthorized third parties accessed the personal data of over 70 data subjects through contracts mailed to wrong email addresses and unauthorized employee access. The company lacked appropriate security measures.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

11/12/2021

€400,000

Transavia

Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

The Dutch DPA fined the airline Transavia EUR 400,000. In 2019, a hacker entered its systems through two IT department accounts, putting the data of over 25 million passengers at potential risk and downloading that of 83,000 people, including medical information in 367 cases. No multi-factor authentication existed, and the accounts could reach more systems than necessary.

Spain

Data Protection Authority of Sweden

11/12/2021

€3,000

AD735 Data Media Advertising S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The company failed to provide the requested information to the Spanish DPA (also known as AEPD) with the required timeframe, violating Art. 58 (1) GDPR.

Spain

Spanish Data Protection Authority (AEPD)

11/12/2021

€1,500

Unknown company

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The company had used a CCTV camera without proper information notices.

Cyprus

Cypriot Data Protection Commissioner

11/12/2021

€925,000

WS WiSpear Systems Ltd

Art. 5 (1) a) GDPR

Non-compliance with lawful basis for data processing

The Cypriot DPA fined WS WiSpear Systems Ltd EUR 925,000. During presentations of technologies and tests, the company had collected individuals' data, such as International Mobile Subscriber Identity data and Media Access Control addresses, without their consent. The DPA found violations of the principles of objectivity, legality, and transparency.

Italy

Italian Data Protection Authority (Garante)

11/11/2021

€150,000

TIM S.p.A.

Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The Italian DPA (Garante) fined the mobile operator TIM S.p.A EUR 150,000 for denying a data subject access to the phone data he needed to defend himself in a criminal case. TIM did not respond to his requests in a timely manner, so he asked the DPA to obtain the data in time for the hearing of the criminal proceedings.

Luxembourg

National Commission for Data Protection (CNPD)

11/09/2021

€1,500

Unknown

Art. 5 (1) c) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The Luxembourg DPA fined a company EUR 1,500. A video surveillance system meant to make sure customers did not wait too long without front desk staff also captured two employees' work areas. The DPA found violations of Art. 5 (1) c) GDPR (data minimization) and Art. 13 GDPR, as employees and third parties were not properly informed.

France

French Data Protection Authority (CNIL)

11/04/2021

€400,000

Régie autonome des transports parisiens

Art. 5 (1) c) GDPR, Art. 5 (1) e) GDPR, Art. 5 (2) GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

The French DPA (CNIL) fined Paris public transport operator Régie autonome des transports parisiens EUR 400,000. Promotion files at three bus centers listed employees' strike days, breaching data minimization under Art. 5 (1) c) GDPR. Evaluation files were kept beyond the 18-month term, more staff than necessary could retain data, and security measures were inappropriate.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/01/2021

€5,000

S.P.E.E.H. Hidroelectrica S.A.

Art. 32 (1) b), (2) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined S.P.E.E.H. Hidroelectrica S.A. EUR 5,000 for breaching Art. 32 (1) b), (2) GDPR. It notified breaches (Art. 33 GDPR) in which data of 325 data subjects was unlawfully accessed or sent to wrong recipients. It also processed data of three customers who had exercised deletion and consent revocation rights; the DPA only issued a warning for that.

Italy

Italian Data Protection Authority (Garante)

10/28/2021

€2,000

Anfiteatro Flavio s.r.l.

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Italian DPA (Garante) fined Anfiteatro Flavio s.r.l. EUR 2,000. During an administrative inspection of a hotel it managed, law enforcement agents found a video surveillance system with three cameras. The company had not provided enough information about the CCTV, which the DPA found to be a violation of Art. 13 GDPR.

Italy

Italian Data Protection Authority (Garante)

10/28/2021

€2,000

OTTO s.r.l.

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Italian DPA (Garante) fined OTTO s.r.l. EUR 2,000. During an administrative inspection of a store it managed, law enforcement agents found a video surveillance system with three cameras. The company had not provided enough information about the CCTV, which the DPA found to be a violation of Art. 13 GDPR.

Luxembourg

National Commission for Data Protection (CNPD)

10/27/2021

€18,700

Company

Art. 37 (7) GDPR, Art. 38 (1), (3) GDPR, Art. 39 (1) b) GDPR

No data protection officer appointed

The Luxembourg DPA fined a company EUR 18,700 over DPO deficiencies. The controller's website lacked contact details for the DPO, the DPO attended internal meetings only by invitation, and several hierarchical layers separated the DPO from top management. As no formalized procedures existed, the DPO could not sufficiently monitor processing consistency.

Luxembourg

National Commission for Data Protection (CNPD)

10/27/2021

€15,400

Unknown

Art. 38 (1), (3) GDPR, Art. 39 (1) a), b) GDPR

No data protection officer appointed

The Luxembourg DPA fined a company EUR 15,400. The company did not involve its data protection officer in data protection matters, the officer did not report directly to the highest management level but through two levels of hierarchy, and the company had no data protection plan showing that the officer performed duties correctly.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

10/27/2021

€13,500

Car Importer

Art. 5 (1), (2) GDPR, Art. 6 (1) GDPR, Art. 12 (1) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The Hungarian DPA fined a car importer EUR 13,500. A customer of one of its authorized repair shops complained about unsolicited customer survey emails received after a car inspection. The DPA found that the importer had no valid legal basis to contact the customer and did not meet its duty to inform under Art. 13 GDPR, as the emails lacked its contact information.

Bulgaria

Data Protection Commission of Bulgaria (KZLD)

10/26/2021

€380

Bank

Art. 5 (1) b) GDPR

Non-compliance with lawful basis for data processing

The Bulgarian DPA fined a bank with EUR 380 for unlawfully transferring personal data to third parties.

Spain

Spanish Data Protection Authority (AEPD)

10/26/2021

€40,000

Vodafone Servicios, S.L.U.

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA fined VODAFONE SERVICIOS, S.L.U. EUR 40,000. A client complained of invoices and bank debits for services she had not booked and of calls from the collection company Bureau Veritas demanding payment. Fraudsters had used her data for the contracts; Vodafone verified neither the data nor their lawfulness. The original EUR 50,000 was reduced for voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

10/26/2021

€40,000

Vodafone Servicios, S.L.U.

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA fined VODAFONE SERVICIOS, S.L.U. EUR 40,000. A client checking his bills on the MY VODAFONE website found four outstanding bills he could not access and learned of a parallel account with partly matching details. Fraudsters had concluded a mobile contract with his data, which Vodafone did not verify. The original EUR 50,000 was reduced for voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

10/26/2021

€16,000

Servicios Logisticos Martorell Siglo XXL, S.L.

Art. 35 GDPR

Failure to comply with data processing principles

The Spanish DPA fined SERVICIOS LOGISTICOS MARTORELL SIGLO XXL, S.L. EUR 16,000. The company installed five fingerprint terminals to record employees' working hours without conducting a data protection impact assessment, violating Art. 35 GDPR. The original fine of EUR 20,000 was reduced to EUR 16,000 for voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

10/26/2021

€64,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA fined Vodafone Espana, S.A.U. EUR 64,000. A data subject complained that several telephone lines with outstanding payments were registered in his name, though fraudsters had concluded the contracts with his data. Vodafone did not verify the data or whether he had concluded them. The original EUR 80,000 was reduced for voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

10/25/2021

€3,000

Mercedes Gerencia, S.L.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The Spanish DPA (also known as AEPD) has fined MERCEDES GERENCIA, S.L. with EUR 3,000 because the data controller did not respond to a request for information from the DPA in a timely manner.

Spain

Spanish Data Protection Authority (AEPD)

10/21/2021

€3,000,000

Caixabank Payments & Consumer EFC, EP, S.A.U.

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA fined CAIXABANK PAYMENTS & CONSUMER EFC, EP, S.A.U. EUR 3,000,000. A data subject, not a customer since 2014, complained that it requested his information from a third-party company and included him in a pre-granted credit campaign. Its profiling lacked specific consent, since customers received only general information about it.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/21/2021

€5,000

Glove Technology SRL

Art. 5 (1) a) GDPR, Art. 6 (1) a) GDPR

Non-compliance with lawful basis for data processing

The Romanian DPA fined Glove Technology SRL EUR 5,000 for installing an audiovisual video surveillance system at the workplace that recorded conversations between employees. It also found violations of Art. 5 (1) a) GDPR and Art. 6 (1) GDPR.

Spain

Spanish Data Protection Authority (AEPD)

10/19/2021

€2,000

Beeping Fulfilment SL

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined BEEPING FULFILMENT S.L. with EUR 2,000. The data controller had failed to provide the adequate information regarding the purpose and characteristics of the data processing on the website’s privacy policy. The DPA concluded this was a violation of Art. 13 GDPR.

Spain

Spanish Data Protection Authority (AEPD)

10/19/2021

€40,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA fined Vodafone Espana, S.A.U. EUR 40,000. A data subject complained that Vodafone debited his account in May 2020 for a telephone line, for which his ex-partner had concluded a contract in his name. Asked, she said she was authorized but gave no evidence. The DPA found that Vodafone unlawfully processed his data without checking that authorization.

Spain

Spanish Data Protection Authority (AEPD)

10/19/2021

€70,000

Vodafone España, S.A.U.

Art. 21 GDPR, Art. 21 LSSI

Non-compliance with subjects' rights protection safeguards

The Spanish DPA fined Vodafone Espana, S.A.U. EUR 70,000. A data subject who had neither consented nor had a contract with Vodafone received several promotional emails. He objected and Vodafone confirmed this, yet he received four more advertising emails months later. The fine consisted of EUR 50,000 for violating Art. 21 GDPR and EUR 20,000 for violating Art. 21 LSSI.

United Kingdom

Information Commissioner (ICO)

10/18/2021

€11,800

HIV Scotland

Art. 5 (1) f) GDPR, Art. 32 (1), (2) GDPR

Non-compliance with lawful basis for data processing

The British DPA (ICO) fined the non-profit HIV Scotland EUR 11,800. It sent an email to 105 people that exposed all recipients' email addresses, 65 of which contained names, allowing conclusions about their HIV status. The ICO found inadequate measures, such as insufficient employee training and inadequate methods for sending bulk emails via blind copy.

Norway

Norwegian Supervisory Authority (Datatilsynet)

10/18/2021

€412,000

Østre Toten municipality

Art. 5 (1) f) GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

The Norwegian DPA fined the Østre Toten municipality EUR 412,000. In a January 2021 cyberattack, hackers encrypted much of its data, deleted backups and published about 30,000 documents with data such as health status, sexual orientations and banking data on the dark web. The DPA found security deficiencies, including no two-factor authentication at log-in and lacking backups.

Italy

Italian Data Protection Authority (Garante)

10/14/2021

€8,000

Health Protection Agency of Sardinia (ATS)

Art. 5 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The Italian DPA (also known as Garante) has fined the Health Protection Agency of Sardinia (ATS) with EUR 8,000. Apparently, a patient had received in his medical file the medical records and clinical documentation of another patient, by mistake.

Greece

Hellenic Data Protection Authority (HDPA)

10/14/2021

€20,000

Ιγνατιάδης Νικόλαος και ΣΙΑ Ε.Ε.

Art. 6 GDPR, Art. 12 (2) GDPR, Art. 21 GDPR

Non-compliance with lawful basis for data processing

The Hellenic DPA fined ΚΑΠΑ ΛΑΜΔΑ ΩΜΕΓΑ ΔΙΑΦΗΜΙΣΤΙΚΗ ΕΜΠΟΡΙΚΗ ΜΟΝΟΠΡΟΣΩΠΗ ΕΤΑΙΡΕΙΑ ΠΕΡΙΟΡΙΣΜΕΝΗΣ ΕΥΘΥΝΗΣ EUR 20,000. The company repeatedly made marketing calls without the data subjects' consent and kept advertising to them even after they had said they no longer wanted to receive such calls.

Luxembourg

National Commission for Data Protection (CNPD)

10/13/2021

€18,800

Unknown

Art. 37 (7) GDPR, Art. 38 (1), (2) GDPR, Art. 39 (1) b) GDPR

Insufficient involvement of data protection officer

The Luxembourg DPA fined a company. The controller refused to involve the data protection officer in all data protection matters, had no data protection plan showing he performed his duties correctly, and gave him no required information. Its website had no data protection section, and the notice was only in English instead of an official language of Luxembourg.

Luxembourg

National Commission for Data Protection (CNPD)

10/13/2021

€13,200

Unknown

Art. 38 (1) GDPR, Art. 39 (1) b) GDPR

Insufficient involvement of data protection officer

The Luxembourg DPA fined a company EUR 13,200. The investigation found that the controller refused to involve the data protection officer in all matters concerning personal data protection and had no data protection plan to show that the officer was carrying out his duties correctly.

Spain

Spanish Data Protection Authority (AEPD)

10/13/2021

€40,000

Vodafone España, S.A.U.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined Vodafone Espana, S.A.U. EUR 40,000. A woman complained that telephone bills belonging to a third party were sent to her email address. Vodafone ignored her notice and phone calls brought no help. The DPA found a violation of Art. 5 (1) f) GDPR and lacking security measures. The original 50,000 was reduced to EUR 40,000 for voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

10/11/2021

€10,000

Maf.com Esqui Club

Art. 7 GDPR

Failure to comply with data processing principles

The Spanish DPA fined MAF.COM ESQUI CLUB EUR 10,000. The mother of an underage girl in its ski lessons complained that videos of her daughter were published on the club's website and social media without her consent. The club had obtained only the divorced father's consent, but the DPA held both parents' consent was needed, so there was no valid legal basis.

Spain

Spanish Data Protection Authority (AEPD)

10/08/2021

€30,000

Orange Espagne S.A.U.

Art. 6 (1) a) GDPR

Failure to comply with data processing principles

The Spanish DPA fined Orange Espagne, S.A.U. EUR 30,000. A data subject who had never been a customer received 30 calls and SMS messages from Jazztel employees, an Orange subsidiary, between 03/01/2021 and 03/03/2021. The contacts continued although the company confirmed deleting her data. The original EUR 50,000 was reduced for admission of guilt and voluntary payment.

Luxembourg

National Commission for Data Protection (CNPD)

10/06/2021

€5,300

Unknown

Art. 5 (1) c) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The Luxembourg DPA fined a company EUR 5,300. It had 75 surveillance cameras on its premises, some covering a public street and a neighbor's private property, and tracking devices in vehicles employees used to visit customers. The cameras also covered the employee cafeteria and monitored employees outside working hours, violating data minimization and Art. 13 GDPR.

Ireland

Data Protection Authority of Ireland

10/06/2021

Unknown

Facebook Ireland Limited

Art. 5 (1) a) GDPR, Art. 12 (1) GDPR, Art. 13 (1) c) GDPR

Non-compliance with lawful basis for data processing

NOYB published a draft decision of the Irish DPA on the 13th of October, 2021, which would fine Facebook between EUR 28 million and EUR 36 million. Facebook put its data processing details in its terms of service under Art. 6 (1) b) rather than Art. 6 (1) a) GDPR. The DPC found unclear information and concluded violations of Art. 5 (1) a), Art. 12 (1) and Art. 13 (1) c).

Spain

Spanish Data Protection Authority (AEPD)

10/05/2021

€4,000

Club Deportivo Sansuena, SL

Art. 5 (1) e) GDPR, Art. 6 GDPR, Art. 32 (1) b), d) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined CLUB DEPORTIVO SANSUENA, S.L. with EUR 4,000 because it unlawfully added the phone number of a data subject to a WhatsApp group without obtaining the consent of the data subject.

Poland

Polish National Personal Data Protection Office (UODO)

10/04/2021

€78,000

Bank Millennium S.A

Art. 33 (1) GDPR, Art. 34 (1) GDPR

Information obligation non-compliance

The Polish DPA (UODO) fined Bank Millennium S.A EUR 78,000. Following a complaint, the UODO learned that courier-sent correspondence containing customers' first and last names, PESEL numbers, account numbers, home addresses, and identification numbers had been lost. The bank neither reported the breach to the DPA nor adequately notified the affected data subjects.

Greece

Hellenic Data Protection Authority (HDPA)

10/04/2021

€5,000

PREMIUMMEDIA ΠΑΡΑΓΩΓΗ ΟΠΤΙΚΟ-ΑΚΟΥΣΤΙΚΩΝ ΕΡΓΩΝ ΙΔΙΩΤΙΚΗ ΚΕΦΑΛΑΙΟΥΧΙΚΗ ΕΤΑΙΡΙΑ

Art. 21 (3) GDPR, Art. 25 GDPR

Non-compliance with subjects' rights protection safeguards

The Hellenic DPA has fined the company PREMIUMMEDIA ΠΑΡΑΓΩΓΗ ΟΠΤΙΚΟ-ΑΚΟΥΣΤΙΚΩΝ ΕΡΓΩΝ ΙΔΙΩΤΙΚΗ ΚΕΦΑΛΑΙΟΥΧΙΚΗ ΕΤΑΙΡΙΑ with EUR 5,000. A client of the company had tried to unsubscribe from the official newsletter mailing list of the company but didn’t succeed. This failure to unsubscribe was caused by an internal technical error of the company.

Spain

Spanish Data Protection Authority (AEPD)

10/04/2021

€5,000

Caldereria Y Soldadura De Estructuras Metalicas, SL

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined Caldereria y Soldadura de Estructuras Metalicas, S.L. EUR 5,000 for unlawfully processing a data subject's data. CYNGASA, S.L. had disclosed his private information, including his name and social security number, to the company without his consent. CYNGASA, S.L. was fined separately for the same offense.

Spain

Spanish Data Protection Authority (AEPD)

10/04/2021

€2,000

Store owner

Art. 13 GDPR

Information obligation non-compliance

The Spanish DPA (also known as AEPD) has fined the owner of a store with EUR 2,000. The data controller failed to place signs informing the public about the installation of a video surveillance system in the store.

Spain

Spanish Data Protection Authority (AEPD)

10/04/2021

€2,000

Store owner

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined the owner of a store with EUR 2,000. The data controller had previously installed a video surveillance system that covered the public street, among other areas. The DPA concluded that the data controller had violated the principle of data minimization by filming the public street.

Italy

Italian Data Protection Authority (Garante)

09/29/2021

€11,000

Territorial Administration of the Government of Genoa

Art. 5 (1) a), c) GDPR, Art. 6 (1) c), e) Art. 6 (2) GDPR, Art. 6 (3) b) GDPR GDPR, Art. 2-ter (1), (3) Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined the Territorial Administration of the Government of Genoa EUR 11,000. The department had published a file on its website with a table listing information about the lawyers of two companies and their adult cohabiting family members. The DPA concluded that it had no valid legal basis for publishing this information.

Italy

Italian Data Protection Authority (Garante)

09/29/2021

€2,000

Physician

Art. 5 (1) a) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The Italian DPA (Garante) fined a physician EUR 2,000. A patient complained that, after the doctor recommended medical products, he received a call from the marketing consultant behind them. Although treatment data generally needs no specific consent, processing it for product promotion required explicit consent under Art. 9 GDPR, so the processing was unlawful.

Spain

Spanish Data Protection Authority (AEPD)

09/29/2021

€10,000

Anconcagua Juegos, SA

Art. 37 GDPR

No data protection officer appointed

The Spanish DPA (also known as AEPD) has fined ACONCAGUA JUEGOS, S.A. with EUR 10,000 because the data controller failed to appoint a data protection officer, violating Art. 37 GDPR.

Spain

Spanish Data Protection Authority (AEPD)

09/29/2021

€5,000

Cyngasa, SL

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined CYNGASA, S.L. EUR 5,000. When a data subject requested a work report, he found out that the company had disclosed his first and last name and social security number to an unauthorized third-party company without his consent.

Denmark

Danish Data Protection Authority (Datatilsynet)

09/29/2021

€107,000

Danish Cancer Society

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Danish DPA fined the Danish Cancer Society EUR 107,000 for inadequate security measures. It reported four breaches under Art. 33 GDPR, two computer thefts and two phishing attacks, although it had said it should introduce multifactor authentication and did not. Data of at least 1,448 individuals, in several cases sensitive health data, was compromised.

Spain

Spanish Data Protection Authority (AEPD)

09/28/2021

€3,000

Bar owner

Art. 5 (1) b) GDPR

Failure to comply with data processing principles

The Spanish DPA fined a bar owner EUR 3,000 after a complaint. A data subject's accident in the bar was recorded by the surveillance system; the video was later shared via WhatsApp and published in an online newspaper, which he said hurt his reputation. The DPA held this unlawful as it exceeded the purpose of the surveillance, violating Art. 5 (1) b) GDPR.

Austria

Austrian Data Protection Authority (DSB)

09/28/2021

€9,500,000

Austrian Post

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Austrian DPA fined the Austrian Post EUR 9.5 million on September the 28th, 2021. The Post was accused that, besides its other contact options, data protection inquiries should also be possible by email. According to the newspaper Der Standard, it only introduced a contact form for such inquiries, which would automate the process and collect the information needed.

Norway

Norwegian Supervisory Authority (Datatilsynet)

09/27/2021

€496,000

Ferde AS

Art. 5 (1) f) GDPR, Art. 5 (2) GDPR, Art. 28 (3) GDPR, Art. 32 (2) GDPR, Art. 44 GDPR

Failure to comply with data processing principles

The Norwegian DPA fined toll company Ferde AS EUR 496,000 for sending toll passage data to a processor in China; its subcontractor Unitel Bratseth Services (UBS) also had employees there. Ferde did no risk assessment and had no processor contract with UBS, so the transfer lacked a legal basis. The large amount of data was aggravating.

Spain

Spanish Data Protection Authority (AEPD)

09/24/2021

€3,000

Unknown

Art. 13 GDPR

Information obligation non-compliance

The Spanish DPA (also known as AEPD) has fined a company with EUR 3,000. The company in question had requested personal data from customers for appointment bookings. However, the DPA discovered that the data controller did not properly inform the data subjects about the data processing, as per Art. 13 GDPR.

Germany

Data Protection Authority of Hamburg

09/24/2021

€900,000

Vattenfal Europe Sales GmbH

Art. 12 GDPR, Art. 13 GDPR

Insufficient data processing agreement

The Hamburg DPA fined Vattenfal Europe Sales GmbH EUR 900,000. From August 2018 to December 2019, it compared special bonus contract inquiries with existing customers' contracts to reject returning applicants and avoid “bonus shopping”. Customers were not informed, violating transparency and information obligations; over 500,000 people were affected.

Spain

Spanish Data Protection Authority (AEPD)

09/20/2021

€18,000

CEDICO

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

The Spanish DPA fined CEDICO, which sent a patient's medical records to his insurer after a knee MRI for a work accident, including a report on another knee MRI from a non-work event, so the insurer granted no sick leave. The DPA found a breach of integrity and confidentiality. The original EUR 30,000 was reduced to EUR 18,000 for voluntary payment and admission of guilt.

Denmark

Danish Data Protection Authority (Datatilsynet)

09/17/2021

€67,200

Syddanmark Region

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Danish DPA fined Syddanmark Region EUR 67,200. Since May 2011, a PowerPoint training presentation from Odense University Hospital with ID card number details and health information of 3,915 patients was public on the region's website; its screening tool could not scan PowerPoint files. The DPA found inadequate measures, aggravated by the large amount of data.

Italy

Italian Data Protection Authority (Garante)

09/16/2021

€5,000

Comune di Montalbano Jonico

Art. 5 (1) a), c) GDPR, Art. 6 (1) c), e) GDPR, Art. 6 (2) GDPR, Art. 6 (3) b) GDPR, Art. 9 (1), (2), (4) GDPR, Art. 2-ter (1), (3) Codice della privacy, Art. 2-septies (8) Codice della privacy

Non-compliance with lawful basis for data processing

The Italian DPA fined the municipality of Montalbano Jonico EUR 5,000 after a complaint. A decision on a settlement for removing architectural barriers was freely accessible on its website via a search form. It named the complainant and his dependent father, called disabled, and gave the complainant's date of birth, residence and settlement sum, violating data minimization.

Italy

Italian Data Protection Authority (Garante)

09/16/2021

€3,296,326

Sky Italia S.r.l.

Art. 5 (1), (2) GDPR, Art. 6 (1) GDPR, Art. 7 GDPR, Art. 12 (2) GDPR, Art. 14 GDPR, Art. 21 GDPR, Art. 28 GDPR, Art. 29 GDPR

Non-compliance with lawful basis for data processing

The Italian DPA fined Sky Italia S.r.l. EUR 3,296,326 for unlawful telemarketing. After many complaints about unsolicited calls and SMS, it found that Sky Italia used contact lists from other companies for its own promotions without informing people, ignored marketing objections and had not appointed its data suppliers as processors. The violations were systemic.

Italy

Italian Data Protection Authority (Garante)

09/16/2021

€200,000

Bocconi University

Art. 5 (1) a), c), e) GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 13 GDPR, Art. 25 GDPR, Art. 35 GDPR, Art. 44 GDPR, Art. 46 GDPR, Art. Art. 2-sexies Codice della Privacy

Non-compliance with lawful basis for data processing

The Italian DPA fined Bocconi University EUR 200,000 after a student's complaint about the Respondus remote monitoring software used for online Covid-19 exams. Students were not properly informed, consent was not voluntary, data was kept for 12 months, and the transfer to Respondus relied on the Privacy Shield, invalidated by Schrems II, violating Chapter V of the GDPR.

Italy

Italian Data Protection Authority (Garante)

09/16/2021

€5,000

Ciechi Ardizzone Gioeni di Catania

Art. 5 (1) a), c) GDPR, Art. 12 (1) GDPR, Art. 13 GDPR, Art. 35 GDPR

Non-compliance with lawful basis for data processing

The Italian DPA fined the Ciechi Ardizzone Gioeni di Catania residential home for blind people EUR 5,000 after a complaint. Its video system recorded the corridor to the communal showers, shown live to staff. The DPA found violations of transparency, lawfulness and data minimization; residents were informed only after the investigation began, unsuitably for blind people.

Italy

Italian Data Protection Authority (Garante)

09/16/2021

€5,000

La Prima S.r.l.

Art. 5 GDPR, Art. 6 GDPR, Art. 24 GDPR, Art. 25 GDPR

Failure to comply with data processing principles

The Italian DPA fined the real estate portal La Prima S.r.l. EUR 5,000. An employee contacted a data subject on LinkedIn to offer real estate services for her property, using contact and ownership data from a public register, without her consent. The DPA rejected the argument that her public profile made consent unnecessary and found the processing unlawful.

Spain

Spanish Data Protection Authority (AEPD)

09/16/2021

€4,000

Frigorifica Botana S.L.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA fined Frigorifica Botana S.L. EUR 4,000. After a data subject's complaint, the DPA found that the seafood freezing, processing and storage company had installed an audio and video surveillance system capturing parts of the conference room. This violated the principle of data minimization, lacked a legal basis, and the data subjects were not informed.

Denmark

Danish Data Protection Authority (Datatilsynet)

09/16/2021

€10,000

Favrskov Municipality

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Danish DPA fined Favrskov Municipality EUR 10,000. After a break-in, a stolen laptop held a program with names and personal identity numbers of more than 100 people with disabilities. Its hard drive was unencrypted, the program had no security measures, and the municipality had long failed to encrypt laptop drives, violating Art. 32 GDPR.

France

French Data Protection Authority (CNIL)

09/15/2021

€3,000

Société Nouvelle de l’Annuaire Français

Art. 16 GDPR, Art. 17 GDPR, Art. 30 GDPR, Art. 31 GDPR

Failure to implement sufficient measures to ensure information security

The French DPA (CNIL) fined Société nouvelle de l’annuaire français (SNAF) EUR 3,000. SNAF runs annuairefrancais.fr, which lists French companies. After sixteen complaints in 2018 and 2019 about problems requesting erasure and rectification, the CNIL asked it to comply within two months; SNAF did not, and it also failed to cooperate with the CNIL.

Spain

Spanish Data Protection Authority (AEPD)

09/14/2021

€56,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined Vodafone España, S.A.U. EUR 56,000 for insufficient legal basis for data processing. A data subject was asked to pay for three telephone lines he never ordered, contracted by an unauthorized third party whose identity Vodafone did not verify; it also took no security measures to prevent this. The original EUR 70,000 was reduced for voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

09/14/2021

€56,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined Vodafone Espana, S.A.U. EUR 56,000 for insufficient legal basis for data processing. Unauthorized third parties hijacked a data subject's account and concluded three mobile phone contracts in his name, with unsigned documents and details that were not his. Vodafone did not verify them. The original EUR 70,000 was reduced for voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

09/14/2021

€56,000

Vodafone España, S.A.U.

Art. 6 (1)

Non-compliance with lawful basis for data processing

The Spanish DPA fined Vodafone España, S.A.U. for insufficient legal basis for data processing. A data subject said unauthorized third parties used her account to book the Vodafone Unlimited package and buy an iPhone 11 Pro Max in installments in her name. Vodafone had not verified the contracts. The original EUR 70,000 was reduced to EUR 56,000 for voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

09/14/2021

€56,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined Vodafone Espana, S.A.U. for insufficient legal basis for data processing. Fraudsters had concluded contracts for several telephone lines in a data subject's name, and Vodafone entered his data without verifying it or checking the contracts' lawfulness. The original fine of EUR 70,000 was reduced to EUR 56,000 because of voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

09/14/2021

€40,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined Vodafone Espana, S.A.U. EUR 40,000 for insufficient legal basis for data processing. Fraudsters had concluded contracts for several telephone lines in a data subject's name, and Vodafone entered his data without verifying it or checking the contracts' lawfulness. The original fine of EUR 50,000 was reduced to EUR 40,000 because of voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

09/13/2021

€9,000

Website operator

Art. 6 GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined a website operator EUR 9,000. A data subject complained that his first and last name and a screenshot of his LinkedIn profile were published on the operator's website without his consent and without informing him about the processing. The DPA found violations of Art. 6 GDPR and Art. 13 GDPR.

Spain

Spanish Data Protection Authority (AEPD)

09/13/2021

€1,000

Hairdressing salon

Art. 13 GDPR

Information obligation non-compliance

The Spanish DPA (also known as AEPD) has fined a hairdressing salon with EUR 1,000 because the data controller had installed a video surveillance system in its premises without properly informing the data subjects about the data processing.

Spain

Spanish Data Protection Authority (AEPD)

09/13/2021

€1,000

Gestiones Auto Low Cost S.L.

Art. 13 GDPR

Information obligation non-compliance

The Spanish DPA (also known as AEPD) has fined GESTIONES AUTO LOW COST S.L. with EUR 1,000 because the company’s website did not contain a privacy policy.

Denmark

Danish Data Protection Authority (Datatilsynet)

09/08/2021

€53,800

Midtjylland Region

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Danish DPA fined Midtjylland Region EUR 53,800. At a lifestyle center, key cards gave staff and patients access to a building with about 100,000 patient records, and passersby could see record covers showing names and identity numbers through a window. The DPA found inadequate security, aggravated by the large amount of sensitive data such as health data.

Ireland

Data Protection Authority of Ireland

09/07/2021

€1,400

Vodafone Ireland Limited

Art. 21 GDPR

Non-compliance with subjects' rights protection safeguards

The Irish DPA fined Vodafone Ireland Limited EUR 1,400 for repeatedly sending marketing emails, SMS messages and calls without consent. A former customer contacted Vodafone seven times to stop it, another got twelve more calls after objecting during a call, and a third received seven emails and seven texts because an employee failed to register his preferences.

Ireland

Data Protection Authority of Ireland

09/07/2021

€1,400

Vodafone Ireland Limited

Art. 21 GDPR

Non-compliance with lawful basis for data processing

The Irish DPA fined Vodafone Ireland Limited EUR 1,400 for sending marketing SMS, emails and calls without consent and continuing despite complaints. A former customer asked seven times to stop advertising calls, another got twelve more calls after objecting, and a third received seven emails and seven texts after an employee failed to register his preferences.

Cyprus

Cypriot Data Protection Commissioner

09/06/2021

€40,000

Hellenic Technical Enterprises Ltd.

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Cypriot DPA fined Hellenic Technical Enterprises Ltd. EUR 40,000. It designed the ticket sales system for the soccer clubs APOEL FC and AC Omonia FC. Because of lacking security measures in it, unauthorized individuals could access and even disclose fans' names, fan card numbers and ID numbers. The two clubs were fined separately for the same violations.

Cyprus

Cypriot Data Protection Commissioner

09/06/2021

€40,000

AC Omonia

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Cypriot DPA fined the soccer club AC Omonia EUR 40,000. Because of lacking security measures in its ticket sales system, unauthorized individuals could access and even disclose fans' names, fan card numbers and ID numbers. APOEL FC and Hellenic Technical Enterprises Ltd. were fined separately for the same violations.

Cyprus

Cypriot Data Protection Commissioner

09/06/2021

€40,000

APOEL FC

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Cypriot DPA fined the soccer club APOEL FC EUR 40,000. Because of lacking security measures in its ticket sales system, unauthorized individuals could access and even disclose fans' names, fan card numbers and ID numbers. AC Omonia and Hellenic Technical Enterprises Ltd. were fined separately for the same violations.

Greece

Hellenic Data Protection Authority (HDPA)

09/02/2021

€8,000

Rhodes Municipal Transport Company

Art. 5 (1) c) GDPR, Art. 12 (3) GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The Greek DPA fined the Rhodes Municipal Transport Company EUR 8,000 after a former employee's complaint. It ignored his request for bus video recordings needed for his defense in an embezzlement dispute (Art. 12 (3) and Art. 15 GDPR) and gave him a certificate noting dismissal on criminal charges (Art. 5 (1) c) GDPR). The fine was EUR 5,000 and EUR 3,000 respectively.

Spain

Spanish Data Protection Authority (AEPD)

09/02/2021

€4,000

Automecanica Jerez, S.L.

Art. 5 (1) f) GDPR, Art. 32 GDPR, Art. 21 LSSI

Failure to implement sufficient measures to ensure information security

The Spanish DPA fined Automecanica Jerez, S.L. EUR 4,000 for sending commercial emails to many people without consent and without hiding the recipients' surnames, first names and email addresses, so each could see the others' data. The AEPD found violations of Article 5 (1) f) GDPR, Article 32 GDPR and Art. 21 LSSI.

Ireland

Data Protection Authority of Ireland

09/02/2021

€225,000,000

WhatsApp

Art. 5 (1) a)

Non-compliance with lawful basis for data processing

The Irish DPA fined WhatsApp, owned by Facebook, €225 million, concluding an investigation spanning from 2018. It found that WhatsApp did not meet its GDPR transparency obligations on the information provided to users and non-users, including information about the processing of data between WhatsApp and other Facebook companies.

Spain

Spanish Data Protection Authority (AEPD)

08/30/2021

€6,000

Furnishyourspace S.L.

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 21 (4) GDPR

Failure to comply with data processing principles

The Spanish DPA fined FurnishYourSpace S.L. EUR 6,000 after a complaint from the Berlin DPA via the EU Internal Market Information System. Its privacy notice gave the controller's identity and contact data under false pretenses, omitted purposes, legal basis and the right to object, and required a tax identification number for simplified invoices.

Greece

Hellenic Data Protection Authority (HDPA)

08/26/2021

€5,000

NOW DOCTOR – Εταιρία Παροχής Ηλεκτρονικών Υπηρεσιών Αναζήτησης και Προβολής Ιατρών Ε.Π.Ε.

Art. 5 (1) a), e) GDPR, Art. 5 (2) GDPR Art. 6 (1) GDPR, Art. 12 (2), (3) GDPR, Art. 17 GDPR

Failure to comply with data processing principles

The Hellenic DPA fined the operator of the nowdoctor.gr medical appointment platform. A doctor repeatedly said she did not want to work with it and asked for her data to be deleted, but deletion came 18 months later, after the DPA asked. The DPA found breaches of accountability and Art. 12 GDPR, storage longer than necessary and an unstaffed public email address.

Greece

Hellenic Data Protection Authority (HDPA)

08/26/2021

€20,000

National Bank of Greece

Art. 12 (1), (2), (3) GDPR, Art. 15 (1) GDPR

Non-compliance with subjects' rights protection safeguards

The Hellenic DPA fined the National Bank of Greece EUR 20,000. A data subject complained that the bank and a company ignored his right to information. After trying to return a product, he asked the company via Facebook Messenger about his request to cancel the credit card statement sent to the bank. It refused, and the bank did not reply either.

Greece

Hellenic Data Protection Authority (HDPA)

08/26/2021

€20,000

Dixons South East Europe ΑΕΒΕ-ΚΩΤΣΟΒΟΛΟΣ

Art. 12 (1), (2), (3) GDPR, Art. 15 (1) GDPR

Non-compliance with subjects' rights protection safeguards

The Hellenic DPA fined Dixons South East Europe ΑΕΒΕ-ΚΩΤΣΟΒΟΛΟΣ EUR 20,000 after a complaint that it failed to comply with a data subject's right to information. When he tried to return a product, he asked it via Facebook Messenger about his request to cancel the credit card statement sent to the bank. It refused, and the bank did not reply to him either.

Spain

Spanish Data Protection Authority (AEPD)

08/26/2021

€1,000

Owners association

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA fined an owners' association EUR 1,000. It had illegally installed video surveillance in a residential complex that recorded areas such as the swimming pool and public space, and cameras in the rooms where the guards changed clothes, without any notice. The DPA found a violation of the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

08/25/2021

€120,000

Banco Bilbao Vizcaya Argentaria, S.A.

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Spanish DPA fined Banco Bilbao Vizcaya Argentaria, S.A. EUR 120,000 after a complaint about weak authentication. In phone calls, the bank accepted only an ID number as identification, so anyone could impersonate a customer and access their information. The original fine of EUR 200,000 was reduced to EUR 120,000 for voluntary payment and acknowledgement of guilt.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

08/24/2021

€3,000

Actamedica SRL

Art. 28 (1) GDPR, Art. 32 GDPR, Art. 33 GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined Actamedica SRL EUR 3,000. The company told a data subject that her biological samples and a sum of money sent by courier were misplaced, but when she asked which data was disclosed, it gave only its lawyer's contact details and the courier's email. The ANSPDCP found breaches of the duties to ensure security and to notify the breach.

Spain

Spanish Data Protection Authority (AEPD)

08/23/2021

€1,800

Agency

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Spanish DPA fined an agency EUR 1,800 for throwing documents containing clients' personal data into the garbage. The AEPD found a total lack of security and data protection measures under Art. 32 GDPR. The original fine of EUR 3,000 was reduced to EUR 1,800 because of voluntary payment and acknowledgement of guilt.

Spain

Spanish Data Protection Authority (AEPD)

08/23/2021

€2,000

Company owner

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA fined a company owner EUR 2,000. A private individual applied for a job at the owner's company and sent his CV through WhatsApp, but was never informed about the processing of his personal data or his data subject rights. The AEPD found a violation of Art. 13 of the GDPR.

Poland

Polish National Personal Data Protection Office (UODO)

08/14/2021

€2,200

President of the Zgierz District Court

Art. 5 (1) f) GDPR, Art. 25 (1) GDPR, Art. 32 (1) b), d), (2) GDPR

Failure to implement sufficient measures to ensure information security

The Polish DPA fined the president of the Zgierz District Court EUR 2,200. A probation officer lost an unencrypted USB stick with data of about 400 people under probation supervision, and it was not found. The president wrongly assumed that securing the data was the officers' duty, but the DPA held that he should have secured the USB sticks.

Spain

Spanish Data Protection Authority (AEPD)

08/13/2021

€1,000

Employer

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (also known as AEPD) has fined an employer with EUR 1,000. The data controller had previously installed a video surveillance system without properly informing employees.

Spain

Spanish Data Protection Authority (AEPD)

08/12/2021

€180

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined a private individual with EUR 180 because the data controller had installed several video surveillance cameras that captured the public space, among other things. The DPA concluded that this was a violation of the principle of data minimization.

Norway

Norwegian Supervisory Authority (Datatilsynet)

08/12/2021

€9,600

Waxing Palace AS

Art. 5 GDPR, Art. 6 GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Norwegian DPA fined Waxing Palace AS EUR 9,600. The operator of the waxing salon used camera surveillance that captured the reception area, without a legal basis and without providing adequate information about it. The surveillance affected both customers and employees.

Spain

Spanish Data Protection Authority (AEPD)

08/10/2021

€2,000

Despacho Tejedor Infantes Consultores Asesores

Art. 5 (1) f) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) has fined DESPACHO TEJEDOR INFANTES CONSULTORES ASESORES with EUR 2,000 because the data controller had mistakenly sent an employee two emails containing personal information (payroll as well as extension of working hours) of the data subject.

Spain

Spanish Data Protection Authority (AEPD)

08/09/2021

€5,000

Club Gimnasia Ritmica San Antonio

Art. 6 GDPR

Failure to comply with data processing principles

The Spanish DPA fined Club Gimnasia Ritmica San Antonio EUR 5,000. A mother complained that the club posted pictures and videos of her two underage daughters on Instagram, although she had told the club she did not want them on social media and had refused permission to photograph and record her daughters.

Spain

Spanish Data Protection Authority (AEPD)

08/09/2021

€1,000

BAZTANDIS, S.L.

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The data controller used surveillance cameras without offering proper contact information, as per Art. 13 GDPR.

Luxembourg

National Commission for Data Protection (CNPD)

08/05/2021

€135,000

Insurance company

Art. 5 (1) f) GDPR, Art. 32 (1) a), b) GDPR, Art. 33 (1), (5) GDPR

Failure to comply with data processing principles

The Luxembourg DPA fined an insurance company EUR 135,000. On the 19th of October, 2018 and again on the 29th of November, an employee mistyped a data subject's email address, so emails about his illnesses reached a foreign third party. The company notified late (Art. 33 GDPR), breached the documentation duty (Art. 33 (5) GDPR) and lacked adequate security.

Spain

Spanish Data Protection Authority (AEPD)

08/05/2021

€6,000

Future Vinline S.L.

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The AEPD (Spanish DPA) fined Future Vinline S.L. because its privacy policy did not comply with the regulations of the GDPR. However, the original fine of EUR 10,000 was reduced to EUR 6,000 because of admission of guilt and voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

08/05/2021

€3,000

Private individual

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined a private individual EUR 3,000. Two neighbors repeatedly complained that he had installed two video surveillance cameras with motion detectors on a public street, which recorded clear images of them entering their properties. The DPA found a violation of the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

08/03/2021

€96,000

Vodafone España, S.A.U.

Art. 6 (1) GDPR, Art. 17 GDPR

Failure to comply with data processing principles

The Spanish DPA fined Vodafone Espana, S.A.U. EUR 96,000. A third party had used a woman's name and ID number to fraudulently conclude an ADSL contract, and the collector ISGF called her about the debt. Vodafone ignored her deletion request. The original EUR 120,000 (EUR 70,000 under Art. 6 (1) GDPR, EUR 50,000 under Art. 17 (1) GDPR) was reduced for voluntary payment.

Austria

Austrian Data Protection Authority (DSB)

08/02/2021

€2,000,000

Unser O-Bonus Club GmbH

Art. 6 GDPR, Art. 7 GDPR, Art. 12 GDPR

Failure to comply with data processing principles

The Austrian DPA fined Rewe affiliate Ö-Bonus Club GmbH EUR 2,000,000. At sign-up for the jö Bonus Club loyalty program, the explanation of profiling and data sharing with partner companies appeared only after scrolling, below the consent, and a signature on paper flyers doubled as an unstated profiling consent. The DPA deemed the consents invalid and the profiling unlawful.

Spain

Spanish Data Protection Authority (AEPD)

08/02/2021

€3,000

Club Nautico el Estacio

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Spanish DPA fined Club Náutico el Estacio EUR 3,000. A data subject complained that the club had publicly posted a record of its meetings on its website without any access restrictions, which disclosed his personal data.

Spain

Spanish Data Protection Authority (AEPD)

07/30/2021

€4,000

Gas Inspector

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA fined a gas inspector EUR 4,000. He carried out butane gas checks in private homes using a list of surnames, first names, addresses and telephone numbers to which the data subjects had not consented. The original fine of EUR 5,000 was reduced to EUR 4,000 because of acknowledgement of guilt.

Spain

Spanish Data Protection Authority (AEPD)

07/30/2021

€2,000

Private individual

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA fined a private individual EUR 2,000. The individual created a fake profile named Katy on a dating website, using a data subject's phone number with another person's picture. This was possible because the website required no proof of identity to create a profile.

Spain

Spanish Data Protection Authority (AEPD)

07/30/2021

€600

Private individual

Art. 5 (1) c)

Non-compliance with lawful basis for data processing

The Spanish DPA fined a private individual EUR 600 for unauthorized video surveillance. The camera he installed covered neighboring houses and a public street, which the DPA found violated the principle of data minimization. The original fine of EUR 750 was reduced to EUR 600 because of voluntary payment.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

07/30/2021

€200

Private individual

Art. 5 (1) a), b), (2) GDPR, Art. 6 (1) GDPR, Art. 14 (1), (4) GDPR

Failure to comply with data processing principles

The Romanian DPA fined a private individual EUR 200 for unlawfully disclosing personal data. The individual posted materials on Facebook and distributed them to several households, including a photo of a data subject's salary statement and a kindergarten register photo showing data of a minor child. There was no legal basis, and the people affected were not informed.

Italy

Italian Data Protection Authority (Garante)

07/29/2021

€3,000

Community of San Giorgio Jonico

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The community unlawfully published personal data on its website.

France

French Data Protection Authority (CNIL)

07/29/2021

€50,000

Le Figaro

Art. 5 (1) c)

Failure to comply with data processing principles

CNIL fined the French newspaper Le Figaro with €50,000 for placing cookies on its lefigaro.fr website without users consent. This is one of the very few fines issued against a website for cookie consent violations.

Spain

Spanish Data Protection Authority (AEPD)

07/29/2021

€3,000

Universidad A Distancia De Madrid, S.A

Art. 17 (1) GDPR, Art. 21 LSSI

Non-compliance with subjects' rights protection safeguards

The Spanish DPA fined the distance-learning university Universidad A Distancia de Madrid, S.A. EUR 3,000. A data subject had asked for all his personal data to be deleted and received confirmation that it was, yet he still got email advertising. The AEPD set a fine of EUR 5,000 and reduced it to EUR 3,000 for acknowledgement of guilt and immediate payment.

Spain

Spanish Data Protection Authority (AEPD)

07/27/2021

€4,000

Private individual

Art. 5 (1) c), e) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined a private individual EUR 4,000 for installing two security cameras on a public road without proper authorization. The cameras covered parts of a private property, and he stored the recordings longer than necessary. The DPA found a violation of the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

07/27/2021

€3,000

INSTAPACK, S.L.

Art. 5 (1) a) GDPR, Art. 6 (1) a) GDPR

Failure to comply with data processing principles

The Spanish DPA fined INSTAPACK, S.L. EUR 3,000. A data subject complained that he received many SMS messages every month about order receipts and deliveries, with requests to rate the company. He had sent a deletion request to the contact address on the controller's website and got no reply, and the messages kept coming afterward.

Spain

Spanish Data Protection Authority (AEPD)

07/27/2021

€3,000

UST GLOBAL ESPANA, S.A.

Art. 5 (1) f) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined UST Global España, S.A. after an employee's complaint. The company, a service provider for OpenBank, emailed OpenBank on the 1st of August 2020 requesting application and VPN access for two new employees, including their names, emails and ID card numbers. This gave OpenBank and the other employee unauthorized access to the complainant's data.

Spain

Spanish Data Protection Authority (AEPD)

07/27/2021

€1,000

APARTAMENTOS PLAYA DE COVACHOS, S.L.

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA fined Apartamentos Playa de Covachos, S.L. EUR 1,000. The company had installed a security surveillance system at its resort and announced it on information posters, but the posters gave no details about the identity or contact details of the person responsible for the system.

Spain

Spanish Data Protection Authority (AEPD)

07/27/2021

€2,000

Vasco Andaluza de Inversiones S.L.

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA fined Vasco Andaluza de Inversiones S.L. EUR 2,000. A data subject's contract with the gym Fitness Place allowed sharing his data with Vasco Andaluza de Inversiones S.L., the owner of its sports centers. The company also passed it to Gerco Fit S.L. and Body Tonic Shop S.L., which the contract did not cover, and both processed it without a legal basis.

Spain

Spanish Data Protection Authority (AEPD)

07/27/2021

€2,000

Gerco Fit S.L.

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA fined Gerco Fit S.L. EUR 2,000. A data subject's contract with the gym Fitness Place allowed sharing his data with Vasco Andaluza de Inversiones S.L., the owner of its sports centers. The company also passed it to Gerco Fit S.L. and Body Tonic Shop S.L., which the contract did not cover, and both processed it without a legal basis.

Spain

Spanish Data Protection Authority (AEPD)

07/27/2021

€2,000

Body Tonic Shop S.L.

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA fined Body Tonic Shop S.L. EUR 2,000. A data subject's contract with the gym Fitness Place allowed sharing his data with Vasco Andaluza de Inversiones S.L., the owner of its sports centers. The company also passed it to Gerco Fit S.L. and Body Tonic Shop S.L., which the contract did not cover, and both processed it without a legal basis.

Spain

Spanish Data Protection Authority (AEPD)

07/27/2021

€60,000

PRA Iberia S.L.

Art. 6 (1) GDPR, Art. 15 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined PRA Iberia S.L. EUR 60,000 after a complaint from a data subject against whom the company made a claim based on a contract he did not know of and had not concluded with it. He had previously tried to exercise his right to information without a response, and the company kept adding interest to his alleged debt.

Spain

Spanish Data Protection Authority (AEPD)

07/27/2021

€2,000

Owners association

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

An owners’ association was fined with EUR 2000 by the Spanish DPA for installing a video surveillance camera on the house of a data subject. The data subject complained that the camera captured both the public pool area and the interior of several rooms in the data subject’s house.

Spain

Spanish Data Protection Authority (AEPD)

07/27/2021

€900

Owners association

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

An owners’ association was fined with EUR 900 by the Spanish DPA for installing a video surveillance camera on the house of a data subject, which covered both the public pool area and certain parts of the house. Because of voluntary payment and acknowledgment of guilt, the original fine of EUR 1500 was reduced to EUR 900.

Spain

Spanish Data Protection Authority (AEPD)

07/27/2021

€2,400

PODEMOS Political Party

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined the political party PODEMOS PARTIDO POLÍTICO EUR 2,400 because its video surveillance cameras also covered public space, violating data minimization, and it did not properly inform data subjects. The original fine of EUR 4,000 was reduced due to voluntary payment and acknowledgment of guilt.

Spain

Spanish Data Protection Authority (AEPD)

07/27/2021

€10,000

PERSONAL MARK, S.L.

Art. 17 GDPR

Non-compliance with subjects' rights protection safeguards

A data subject filed a complain against the company to the DPA, claiming that she had been receiving promotional text messages from the data controller. The data subject had previously requested the deletion of her personal data from the databases of the data controller several times before.

Spain

Spanish Data Protection Authority (AEPD)

07/27/2021

€1,000

NEXTEPAGENCY, S.L.

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The company was fined by the Spanish DPA (also known as AEPD) because one website of the data controller did not properly provide data about the owner (postal address and tax number).

Spain

Spanish Data Protection Authority (AEPD)

07/27/2021

€500

Website operator

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The website operator’s privacy policy did not comply with Art. 13 of the GDPR.

Spain

Spanish Data Protection Authority (AEPD)

07/26/2021

€2,520,000

Mercadona S.A.

Art. 5 (1) c) GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 25 (1) GDPR, Art. 35 GDPR

Failure to comply with data processing principles

The Spanish DPA fined Mercadona S.A. EUR 2,520,000 (reduced from EUR 3,150,000 for voluntary payment) for facial recognition in stores to spot people with convictions or restraining orders, which scanned all entrants, including minors and employees. It breached data minimization, necessity, proportionality and information duties; the impact assessment was insufficient.

France

French Data Protection Authority (CNIL)

07/26/2021

€400,000

Monsanto Corporation

Art. 14 GDPR, Art. 28 GDPR

Information obligation non-compliance

The French DPA fined MONSANTO EUR 400,000. A file revealed in May 2019 covered more than 200 political and civil society figures (scientists, farmers, journalists), with contact details and a 1 to 5 score for credibility, support and influence. Monsanto did not inform them, and its data provider contract lacked Art. 28 GDPR provisions such as data security.

Spain

Spanish Data Protection Authority (AEPD)

07/26/2021

€2,000

Fincas Miguel Garcia S.L.

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA (AEPD) fined Fincas Miguel García S.L. EUR 2,000 after a data subject's complaint. The information the company gave did not comply with Art. 13 GDPR: it lacked the purposes of processing, the legal basis, the company's legitimate interests, the storage period and the right to withdraw consent at any time.

Spain

Spanish Data Protection Authority (AEPD)

07/26/2021

€2,000

Intersumi S.C.

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The data controller did not have an adequate privacy statement on its website.

Italy

Italian Data Protection Authority (Garante)

07/22/2021

€400,000

Atac s.p.a.

Art. 5 GDPR, Art. 6 GDPR, Art. 30 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Italian DPA fined Atac s.p.a. EUR 400,000 after a complaint about the new parking meters installed in Rome in 2018. Atac, contracted to manage the parking, had upgraded them with new services and payment methods. Garante found no processing register, unspecified retention periods and inadequate security, including insecure data channels and mass license plate checks.

Italy

Italian Data Protection Authority (Garante)

07/22/2021

€30,000

Flowbird Italia s.r.l.

Art. 5 GDPR, Art. 6 GDPR, Art. 30 GDPR

Non-compliance with lawful basis for data processing

The Italian DPA fined Flowbird Italia s.r.l. EUR 30,000 after a complaint about new parking meters installed in Rome in 2018. Atac s.p.a., contracted by the city, had upgraded the meters with new services and payment methods, and Flowbird Italia supplied some of the equipment. Garante found that Flowbird Italia had not established a data processing register.

Italy

Italian Data Protection Authority (Garante)

07/22/2021

€800,000

Roma Capitale

Art. 5 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 25 GDPR, Art. 28 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Italian DPA fined Roma Capitale after a complaint about parking meters upgraded in 2018 by its contractor Atac s.p.a. As controller, the city did not inform drivers, designate Atac as processor or instruct it, keep a register, set retention periods or ensure security. The large volume of data, about 8,600,000 stops, was aggravating.

Italy

Italian Data Protection Authority (Garante)

07/22/2021

€200,000

Regione Lombardia

Art. 5 (1) a), c) GDPR, Art. 6 (1) c), e) GDPR, Art. 6 (2) GDPR, Art. 6 (3) b) GDPR

Non-compliance with lawful basis for data processing

The Italian DPA fined Region of Lombardy EUR 200,000. The region published on its website personal data of more than 100,000 students who had applied for state scholarships or grants, including names, IDs, grades, school names and codes, and application numbers. The lists of approved, funded and ineligible applications could be viewed and downloaded in full.

Italy

Italian Data Protection Authority (Garante)

07/22/2021

€2,500,000

Deliveroo Italy s.r.l.

Art. 5 (1) a), c), e) GDPR, Art. 13 GDPR, Art. 22 (3) GDPR, Art. 25 GDPR, Art. 30 (1) c), f), g) GDPR, Art. 32 GDPR, Art. 35 GDPR, Art. 37 (7) GDPR

Failure to implement sufficient measures to ensure information security

The Italian DPA fined Deliveroo Italy s.r.l. EUR 2,500,000 for unlawfully processing data of approximately 8000 drivers. It found opaque algorithms for job assignment and shift booking, no assurance of accurate driver evaluation, disproportionate geolocation (every 12 seconds), a flat six-year storage period, inadequate security and no impact assessment.

Luxembourg

National Commission for Data Protection (CNPD)

07/22/2021

€746,000,000

Amazon Europe Core S.a.r.l.

Several

Multiple

The Luxembourg DPA fined Amazon Europe Core S.a.r.l. EUR 746,000,000 ($887,000,000) for processing personal data in violation of the GDPR, apparently misusing customer data for targeted advertising. The fine followed a 2018 complaint by La Quadrature du Net. Amazon says there was no data breach and no customer data was exposed to unauthorized third parties.

France

French Data Protection Authority (CNIL)

07/20/2021

€1,750,000

SGAM AG2R LA MONDIALE

Art. 5 (1) e) GDPR, Art. 13 GDPR, Art .14 GDPR

Failure to comply with data processing principles

The French DPA fined insurer SGAM AG2R LA MONDIALE EUR 1,750,000 after a 2019 inspection found it kept data of millions of people too long and did not meet information obligations in telephone canvassing. Prospect data exceeded the three-year maximum (nearly 2,000 customers); data of over 2 million customers, partly health and banking data, exceeded statutory limits.

Denmark

Danish Data Protection Authority (Datatilsynet)

07/16/2021

€67,900

Region of Syddanmark

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Danish DPA fined the Region of Syddanmark EUR 67,900 for inadequate security. After a citizen's complaint in 2020, the region reported a breach: for over 1.5 years, registered users with login details could access, by manipulating URLs, documents of all registered individuals, including health questionnaires on more than 30,000 children in psychiatric care.

Spain

Spanish Data Protection Authority (AEPD)

07/12/2021

€45,000

Telefonica Moviles Espana, S.A.U.

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA fined Telefonica Moviles Espana, S.A.U. EUR 45,000 after a customer complained that its employees used his phone number and customer profile for tests in call centers and branches without consent, causing him to receive 247 unsolicited calls. The original fine of EUR 75,000 was reduced for immediate payment and acknowledgment of responsibility.

Spain

Spanish Data Protection Authority (AEPD)

07/09/2021

€1,500

Aparcamiento Arcusa S.L.U.

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA fined Aparcamiento Arcusa S.L.U. EUR 1,500: EUR 1,000 for violating Art. 5 (1) c) GDPR and EUR 500 for violating Art. 13 GDPR. Its video surveillance system also covered the public space, violating data minimization, and the company did not properly inform data subjects about the video surveillance.

Denmark

Danish Data Protection Authority (Datatilsynet)

07/09/2021

€80,700

Medicals Nordic I/S

Art. 32 GPDR

Failure to implement sufficient measures to ensure information security

The Danish DPA (Datatilsynet) fined Medicals Nordic I/S EUR 80,700. In January 2021, the DPA learned that the company used WhatsApp groups of test-center employees to send confidential data about tested citizens to its central administration. Employees with no relation to the testing centers also gained access to health data and personal identity numbers.

Greece

Hellenic Data Protection Authority (HDPA)

07/08/2021

€5,000

Pediatrician

Art. 12 (1) GDPR, Art. 15 (1) GDPR

Non-compliance with subjects' rights protection safeguards

The Hellenic DPA fined a pediatrician with EUR 5,000. The data controller did not comply with a father’s request to view his son’s medical records through e-mail.

Spain

Spanish Data Protection Authority (AEPD)

07/08/2021

€4,000

Malagatrom S.L.U.

Art. 6 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined Malagatrom S.L.U. EUR 4,000. A customer bought a product through Amazon that arrived out of order and left a negative review on the seller's store page. The company then published his personal data on its official Amazon store page, including his first and last name, address, phone number and his wife's contact.

Spain

Spanish Data Protection Authority (AEPD)

07/08/2021

€50,000

Caixabank S.A.

Art. 6 (1) f) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined Caixabank S.A. with EUR 50,000. A data subject had complained to the DPA that he had received commercial advertising from the data controller, even though he had objected to the processing of his data for advertising purposes. What’s more, the data controller had said it would comply to his request.

Spain

Spanish Data Protection Authority (AEPD)

07/07/2021

€2,000

Homeowners Association

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

The data controller had used CCTV cameras to capture the public space, violating the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

07/07/2021

€4,200

Marbella Resorts S.L.

Art. 28 (3) GDPR

Non-compliance with subjects' rights protection safeguards

The Spanish DPA fined Marbella Resorts S.L., reducing the original EUR 7,000 to EUR 4,200 for immediate payment and admission of guilt. A concierge copied a guest's data without authorization, and it appeared on an adult-content website. The DPA found a lack of diligence under Art. 29 (3) GDPR, with EUR 2,000 for Art. 22(2) LSSI and 5,000 EUR for Art. 28(3) GDPR.

Denmark

Danish Data Protection Authority (Datatilsynet)

07/07/2021

€53,800

Nordbornholms Byggeforretning Aps

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Danish DPA fined Nordbornholms Byggeforretning Aps EUR 53,800. After a 2018 complaint by a former employee, it found the company had emailed two customers that he had committed crimes during his employment, describing them in detail. The company could legitimately tell customers he could no longer serve them, but the details were unnecessary and unlawful.

Sweden

Data Protection Authority of Sweden

07/06/2021

€50,000

Region Stockholm

Art. 5 (1) a) GDPR, Art. 13 GDPR, Art. 14 GDPR

Non-compliance with lawful basis for data processing

The Swedish DPA fined Region Stockholm for collecting call data without callers' consent, in an investigation of three companies and three regions behind the 1177 health advice hotline. In 2019, media reported that recorded 1177 calls were on a web server without password protection, due to a misconfigured, unencrypted storage device of Voice Integrate.

Finland

Deputy Data Protection Ombudsman

07/05/2021

€25,000

Higher Education Institution

Art. 5 (1) c) GDPR, Art. 6 GDPR, § 3 Law 759/2004

Non-compliance with lawful basis for data processing

The Finnish DPA fined a higher education institution EUR 25,000 over employee location data. Its mobile app for teleworkers to clock in and out automatically collected location data, and workers could not clock in without it. The DPA held that this did not make collection necessary and found violations of data collection principles and data minimization.

United Kingdom

Information Commissioner (ICO)

07/05/2021

€29,000

Mermaids

Art. 5 (1) f) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

The ICO fined the transgender charity Mermaids EUR 29,000 for inadequate security, breaching Art. 5 (1) f) UK GDPR and Art. 32 (1), (2) UK GDPR. An internal email group with weak safeguards left about 780 pages of confidential emails online for three years, leaking names and email addresses of about 550 people. The ICO said Mermaids could have used encryption.

Croatia

Croatian Data Protection Authority (AZOP)

07/05/2021

Unknown

Insurance company

Art. 13 GDPR, Art. 14 GDPR, Art 27 (1) of the National Implementation Law

Information obligation non-compliance

In an unannounced inspection, the Croatian DPA found that a Zagreb insurance company had its facility for vehicle inspections, registrations and insurance sales under video surveillance without any notice. This breached Art. 27 (1) of the Croatian GDPR Implementation Act, which requires a visible notice at the entrance. The DPA fined the company.

Croatia

Croatian Data Protection Authority (AZOP)

07/05/2021

Unknown

IT services company

Art. 32 (1) b), (2) GDPR

Failure to implement sufficient measures to ensure information security

The Croatian DPA fined an IT services company, acting as data processor for banks, mobile operators and state institutions, in an unknown amount. A telecom customer reported a breach in which hackers accessed data of 28,085 data subjects because the company took no adequate security measures and ignored risks. The DPA considered the nature of its business.

Spain

Spanish Data Protection Authority (AEPD)

07/02/2021

€1,500

Private individual

Art. 6 (1) a) GDPR

Failure to comply with data processing principles

The Spanish DPA fined a private individual EUR 1,500 for publishing a data subject's personal data on a website without her consent. It included personal notes, photos and information about the sexual relationship between the two. The AEPD found processing without a legal basis, violating Art. 6 (1) a) GDPR.

Spain

Spanish Data Protection Authority (AEPD)

07/01/2021

€6,000

Private individual

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA fined a private individual EUR 6,000. On the 8th of July 2020, the AEPD noticed a video on social networks showing a man abusing a woman while a younger male minor tried to stop him, with the faces of the woman and the minor not pixelated. The original fine of EUR 10,000 was reduced to EUR 6,000 because of admission of guilt and timely payment.

Spain

Spanish Data Protection Authority (AEPD)

07/01/2021

€1,000

Unknown

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA (also known as AEPD) has fined a company with EUR 1,000. The data controller had been using the personal data of a third party in order to obtain a microcredit. However, the DPA claims that the data controller didn’t have a valid legal reason to process the data, violating Art. 6 (1) GDPR.

Poland

Polish National Personal Data Protection Office (UODO)

06/30/2021

€3,000

Fundację Promocji Mediacji i Edukacji Prawnej Lex Nostra

Art. 33 (1) GDPR, Art. 34 (1) GDPR

Information obligation non-compliance

The Polish DPA fined the foundation Lex Nostra, which promotes mediation and legal education, EUR 3,000. It did not report to the DPA a data breach after several folders with personal data were stolen from it in 2020. The folders held names, addresses, telephone numbers and PESEL numbers of more than 96 data subjects.

Luxembourg

National Commission for Data Protection (CNPD)

06/29/2021

€12,500

Unknown

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Luxembourg DPA (CNPD) fined a company EUR 12,500. Its video surveillance, meant to secure access to risky and private places, protect employees and prevent accidents, also captured parts of the public space, violating data minimization under Article 5 (1) c) GDPR. The company also failed to inform employees about the recording, violating its duty to inform.

Finland

Deputy Data Protection Ombudsman

06/24/2021

€8,500

Magazine Publisher

Art. 5 (1) a) GDPR, Art. 7 (2), (4) GDPR, Art. 12 (2) GDPR, Art. 21 (2) GDPR, Art. 24 (1) GDPR, Art. 28 (1), (3) GDPR

Information obligation non-compliance

The Finnish DPA fined a magazine publisher EUR 8,500 after four complaints about unsolicited automated marketing calls. Consent to direct marketing was bundled into the terms of an online magazine subscription, so refusing it meant no subscription, which is not valid consent. Customers also could not object, as the automated system could not answer queries.

Spain

Spanish Data Protection Authority (AEPD)

06/22/2021

€10,000

TNT EXPRESS WORLDWIDE SPAIN, S.L

Art. 5 (1) d) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined TNT EXPRESS WORLDWIDE SPAIN, S.L. EUR 10,000. A customer placed a private order, but the company wrongly entered his workplace as the delivery address. He received the delivery, but the invoice went to his employer, and both the delivery bill and the invoice contained his personal data, which was thus disclosed to the employer.

Norway

Norwegian Supervisory Authority (Datatilsynet)

06/22/2021

€14,800

Unknown

Art. 5 GDPR, Art. 6 GDPR, Art. 13 GDPR, Art. 17 GDPR, Art. 21 GDPR

Non-compliance with lawful basis for data processing

The Norwegian DPA fined a company EUR 14,800 after a former employee complained that the managing director had logged into his email inbox daily for six weeks after he left, in total five months. The company cited customer inquiries, but the DPA found no legal basis and breaches of Art. 13 GDPR, Art. 17 GDPR (deleting the mailbox contents) and Art. 21 GDPR.

Sweden

Data Protection Authority of Sweden

06/21/2021

€1,600,000

Storstockholms Lokaltrafik

Art. 5 (1) a), c) GDPR, Art. 6 (1) f) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The Swedish DPA fined Storstockholms Lokaltrafik (Stockholm Local Transport Company) EUR 1,600,000 over ticket inspectors' body-worn cameras filming all passing passengers. Pre-recording should be 15 seconds at most, and audio recording, not used to identify fare evaders, violated transparency, data minimization and legality. Information on it was inadequate.

Poland

Polish National Personal Data Protection Office (UODO)

06/21/2021

€35,300

Sopockie Towarzystwo Ubezpieczeń ERGO Hestia S.A.

Art. 33 (1) GDPR, Art. 34 (1) GDPR

Failure to implement sufficient measures to ensure information security

The data controller had previously sent an email with personal data of a customer to a wrong recipient. The leaked personal data included the name, postal address of the data subject, as well as insurance details. The data controller failed to inform the Polish DPA and the data subjects about the data breach in a timely manner within 72 hours.

Lithuania

Lithuanian Data Protection Authority (VDAI)

06/21/2021

€20,000

UAB VS FITNESS

Art. 5 (1) a), c) GDPR, Art. 9 (1) GDPR, Art. 13 (1), (2) GDPR, Art. 30 GDPR, Art. 35 (1) GDPR

Non-compliance with lawful basis for data processing

The Lithuanian DPA fined UAB VS FITNESS EUR 20,000 after a report that its sports club made clients scan their fingerprints. Consent was not voluntary, as no other identification existed. It also processed employees' fingerprints unlawfully, without explaining purpose or legal basis or conducting a data protection impact assessment, and breached Art. 13 GDPR.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

06/18/2021

€28,400

Magyar Telekom Nyrt.

Art. 5 (1) d) GDPR, Art. 6 (1) GDPR, Art. 12 (2), (3), (4) GDPR, Art. 17 (1) GDPR, Art. 25 GDPR

Non-compliance with lawful basis for data processing

The Hungarian DPA fined Magyar Telekom Nyrt. EUR 28,400. A third party had entered the wrong email address into the newsletter list, so a data subject received newsletters by mistake. He asked many times for his contact data to be deleted, but the newsletters kept coming, and the company only sent him a link to unsubscribe.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

06/16/2021

€7,500

PVV Overijssel

Art. 33 GDPR

Failure to implement sufficient measures to ensure information security

The Dutch DPA fined PVV Overijssel EUR 7,500 for failing to notify the DPA of a personal data breach, violating Art. 33 GDPR. Because of human error, an email about a meeting went through an open distribution list to 101 recipients addressed as “Friends of the PVV”, which openly revealed their political beliefs.

Denmark

Danish Data Protection Authority (Datatilsynet)

06/16/2021

€27,000

Vejle Municipality

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Danish DPA (Datatilsynet) fined Vejle Municipality EUR 27,000 after it reported a breach under Art. 33 GDPR. The municipal dental care service sent automated welcome letters to parents containing both parents' contact details without checking whether this was allowed. Some parents received the address of the other parent despite address and name protection.

Iceland

Icelandic Data Protection Authority ('Persónuvernd')

06/15/2021

€34,000

Huppuis ehf

Art. 5 (1) a), c) GDPR, Art. 6 (1) GDPR, Art. 12 (1) GDPR, Art. 13 (1), (2) GDPR

Non-compliance with lawful basis for data processing

The Icelandic DPA (Persónuvernd) fined Huppuis ehf EUR 34,000 after a former employee complained about its video surveillance. Employees, mostly minors, changed clothes in a general area filmed by cameras because the storage room was too small. The DPA required less invasive measures, found the information insufficient and treated the minors as aggravating.

Spain

Spanish Data Protection Authority (AEPD)

06/14/2021

€1,200

Inmopiso Zaragoza S.L.

Art. 13 GDPR

Failure to comply with data processing principles

The data controller failed to provide accurate information regarding the data collection, as per Art. 13 GDPR. The fine was reduced to EUR 1,200 due to immediate payment and admission of guilt.

France

French Data Protection Authority (CNIL)

06/14/2021

€500,000

Brico Prive

Art. 5 (1) e) GDPR, Art. 13 GDPR, Art. 17 GDPR, Art. 32 GDPR, Art. 82 Loi informatique et libertés, Art. L. 34-5 CPCE

Failure to implement sufficient measures to ensure information security

The French DPA fined BRICO PRIVE EUR 500,000 after three investigations (2018-2021). It retained data of more than 16,000 customers with no order and about 130,000 with no login in 5 years, violated Art. 13 GDPR, ignored deletion requests and lacked secure passwords. EUR 300,000 concerned the GDPR, EUR 200,000 Art. 82 Loi informatique et libertés and Art. L. 34-5 CPCE.

Luxembourg

National Commission for Data Protection (CNPD)

06/11/2021

€15,000

Unknown

Art. 38 (1), (3) GDPR, Art. 39 (1) a), b) GDPR

No data protection officer appointed

The Luxembourg DPA fined a company EUR 15,000 because it had insufficiently involved its data protection officers in matters related to personal data protection, did not give the data protection officer enough independence and autonomy, and did not provide sufficient training to the officer.

Luxembourg

National Commission for Data Protection (CNPD)

06/11/2021

€7,600

Unknown

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Luxembourg DPA (CNPD) fined a company EUR 7,600. Of its security cameras, two also captured part of a public street and six covered employees' workplaces, which was unnecessary for the surveillance purposes and violated data minimization under Article 5 (1) c) GDPR. The company also failed to meet its information obligations under Art. 13 GDPR.

Luxembourg

National Commission for Data Protection (CNPD)

06/11/2021

€7,200

Unknown

Art. 5 (1) c), e) GDPR, Art. 13 GDPR, Art. 32 (1) GDPR

Failure to comply with data processing principles

The Luxembourg DPA fined a company EUR 7,200. Its cameras captured employees' work areas and a smoking area, violating data minimization under Article 5 (1) c) GDPR. Location data from fleet cars was kept eight months, violating retention rules. The company also breached Art. 13 GDPR, and Art. 32 (1) GDPR because all authorized software users shared one account.

Italy

Italian Data Protection Authority (Garante)

06/10/2021

€20,000

aiComply S.r.l.

Art. 28 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Italian DPA fined aiComply S.r.l., the software supplier of Aeroporto Guglielmo Marconi di Bologna S.p.a., EUR 20,000; the airport was fined EUR 40,000. The whistleblower reporting application was accessed without a security protocol and lacked encryption of reporters' data. aiComply had also not contractually regulated its relationships with two third-party companies processing data for it.

Italy

Italian Data Protection Authority (Garante)

06/10/2021

€40,000

Aeroporto Guglielmo Marconi di Bologna S.p.a.

Art. 5 (1) f) GDPR, Art. 25 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Italian DPA fined Aeroporto Guglielmo Marconi di Bologna S.p.a. EUR 40,000 and its software supplier aiComply S.r.l. EUR 20,000. The whistleblower reporting application was accessed without a security protocol and did not encrypt reporters' identification data, documents or report information. The airport also should have carried out an impact assessment.

Italy

Italian Data Protection Authority (Garante)

06/10/2021

€20,000

Dentist

Art. 5 (1) a), c) GDPR

Non-compliance with lawful basis for data processing

The Italian DPA fined a dentist EUR 20,000 after a patient complained that the dentist refused treatment once the patient stated in the medical history form that he had HIV. The dentist could ask about infectious diseases such as hepatitis, tuberculosis or HIV to plan treatment, but refusing treatment on that basis violated the principle of legality.

Italy

Italian Data Protection Authority (Garante)

06/10/2021

€2,600,000

Foodinho s.r.l.

Art. 5 (1) a), c), e) GDPR, Art. 13 GDPR, Art. 22 (3) GDPR, Art. 25 GDPR, Art. 30 (1) a), b), c), f), g) GDPR, Art. 32 GDPR, Art. 35 GDPR, Art. 37 (7) GDPR

Multiple

The Italian DPA fined food delivery service Foodinho s.r.l. EUR 2,600,000. It found that drivers were not adequately informed about the system, the algorithms' accuracy was not guaranteed, data was processed beyond need and stored too long, and security and a data protection impact assessment were lacking. The Spanish DPA is separately investigating GlovoApp23.

Sweden

Data Protection Authority of Sweden

06/09/2021

€34,800

Directorate of the Ostra Skaraborg Rescure Service

Art. 5 (1) a), c) GDPR, Art. 32 (1), (4) GDPR

Failure to implement sufficient measures to ensure information security

The Swedish DPA fined the Directorate of the Östra Skaraborg rescue service EUR 34,800: EUR 29,800 for Art. 5 (1) a), c) GDPR and EUR 5,000 for Art. 32 (1), (4) GDPR. Fire station cameras captured areas where firefighters changed, monitoring 24/7. The DPA found this unlawful and beyond its purpose, though it accepted weighty reasons for surveillance in emergencies.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/09/2021

€2,000

La Santrade S.R.L.

Art. 31 GDPR, Art. 58 GDPR

Non-cooperation with Data Protection Authority

The company failed to provide the requested information to the Romanian DPA during an investigation.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/09/2021

€2,000

S.C. Dreamtime Call S.R.L

Art. 31 GDPR, Art. 58 GDPR

Non-cooperation with Data Protection Authority

The company failed to provide the requested information to the Romanian DPA during an investigation.

Sweden

Data Protection Authority of Sweden

06/07/2021

€64,500

Voice Integrate Nordic AB

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Swedish DPA found that Voice Integrate Nordic AB, contracted for call recordings by Medhelp AB and Medicall Co Ltd., did not take the organizational and technical measures needed to protect callers' data. A misconfigured, publicly reachable, unencrypted network-attached storage device exposed many recorded calls to the 1177 health hotline online.

Sweden

Data Protection Authority of Sweden

06/07/2021

€1,200,000

MedHelp AB

Art. 5 (1) a), f) GDPR, Art. 6 GDPR, Art. 9 (1) GDPR, Art. 13 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Swedish DPA fined MedHelp AB, which answered 1177 health hotline calls, for inadequate data security, not informing callers under Art. 13 GDPR, and outsourcing callers' data to Medicall, which is outside Swedish health legislation and its confidentiality obligations. A misconfigured Voice Integrate storage device had exposed many recorded calls online.

Sweden

Data Protection Authority of Sweden

06/07/2021

€25,000

Region Varmland

Art. 5 (1) a) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The Swedish DPA fined Region Varmland EUR 25,000 in an investigation of three companies and three regions behind the 1177 health advice hotline. In 2019, media reported that recorded 1177 calls were accessible on an unprotected web server, due to a misconfigured, unencrypted storage device of Voice Integrate. The fine was for collecting call data without consent.

Sweden

Data Protection Authority of Sweden

06/07/2021

€25,000

Region Sormland

Art. 5 (1) a) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The Swedish DPA fined Region Sormland EUR 25,000 in an investigation of three companies and three regions behind the 1177 health advice hotline. In 2019, media reported that recorded 1177 calls were accessible on an unprotected web server, due to a misconfigured, unencrypted storage device of Voice Integrate. The fine was for collecting call data without consent.

Spain

Spanish Data Protection Authority (AEPD)

06/07/2021

€19,600

Radiotelevision del principado de Asturias

Art. 5 (1) c) GDPR, Art. 12 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined Radiotelevision del principado de Asturias EUR 26,000: EUR 20,000 under Art. 5 (1) c) GDPR and EUR 6,000 under Art. 12 GDPR. Its 14 cameras also captured employees' offices and much of a recreation room, and data subjects were not adequately informed. The fine was reduced to EUR 19,600 for timely payment and admission of guilt.

Spain

Spanish Data Protection Authority (AEPD)

06/07/2021

€20,000

Master Distancia S.A.

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined Master Distancia S.A. EUR 20,000 for including a data subject's personal data in a credit report register without a sufficient legal basis. The company cited alleged debts, but both parties were still in arbitration. The original fine of EUR 25,000 was reduced due to immediate payment.

Spain

Spanish Data Protection Authority (AEPD)

06/04/2021

€2,000

Creator Energy S.L.

Art. 6 (1) b) GDPR

Non-compliance with lawful basis for data processing

The company unlawfully used the personal data of a data subject without his consent to conclude contracts for electricity and gas supplies as well as a maintenance service.

Norway

Norwegian Supervisory Authority (Datatilsynet)

06/04/2021

€49,200

Moss Municipality

Art. 32 (1), b), d) GDPR

Failure to implement sufficient measures to ensure information security

The Norwegian DPA fined Moss Municipality EUR 49,200 for inadequate security. After Rygge was annexed to Moss, merging IT systems caused a breach in a health service system affecting about 2000 people, with vaccine registration errors raising the risk of wrong vaccines, and pregnancy data errors. Health workers could access patient data without special access.

Greece

Hellenic Data Protection Authority (HDPA)

06/03/2021

€15,000

PURPLE SEA MΟΝΟΠΡΟΣΩΠΗ ΙΚΕ

Art. 5 (1) a), b) GDPR, Art. 5 (2) GDPR

Failure to comply with data processing principles

The Hellenic DPA fined PURPLE SEA MΟΝΟΠΡΟΣΩΠΗ ΙΚΕ EUR 15,000 for illegally installing and operating a video surveillance system in its office premises without first informing its employees. The company violated the principles of legality, fairness, transparency, purpose limitation and accountability.

Spain

Spanish Data Protection Authority (AEPD)

06/02/2021

€4,000

Avalos Consultores, S.L.

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) has fined Avalos Consultores, S.L with EUR 4,000. The data subject had been a client of the data controller. She filed a complaint with the AEPD because the data controller had transferred all her personal data to the agency Torrent Asesores Nga, S.L. without obtaining her consent first.

Luxembourg

National Commission for Data Protection (CNPD)

05/31/2021

€18,000

Unknown

Art. 38 (1), (2) GDPR, Art. 39 (1) a) GDPR

No data protection officer appointed

The DPA of Luxembourg has fined a company with EUR 18,000. According to the DPA, the data controller had failed to inform the data protection officer about all matters related to the protection of personal data. Moreover, the data controller also failed to provide the data protection officer with the necessary resources to perform his duties.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

05/31/2021

€450,000

UWV (Dutch Employee insurance service provider)

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Dutch DPA (AP) fined UWV, the Dutch employee insurance service provider, EUR 450,000 for insufficiently securing group messages in the My Workbook online environment, a personal space on the UWV website where job seekers contact UWV. This led to multiple data breaches of personal data, including health information, of more than 15,000 individuals.

Norway

Norwegian Supervisory Authority (Datatilsynet)

05/28/2021

€39,700

BRAbank ASA

Art. 24 GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

The Norwegian DPA fined BRAbank ASA EUR 39,700 after it reported a breach on September 6th, 2019. In the My Page section of its website, some customers could see other customers' credit terms and residential addresses; the section had been used by 500 customers. The bank had not carried out a required risk assessment or taken adequate technical measures.

Italy

Italian Data Protection Authority (Garante)

05/27/2021

€120,000

Azienda USL della Romagna

Art. 5 (1) f) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The Italian DPA fined Azienda Usl della Romagna EUR 120,000. The health authority mistakenly sent a patient's abortion report to her general practitioner via the regional network “Sole”, although she had asked that he not be informed. Garante found that a glitch in the software managing discharges, transfers and admissions caused the transmission.

Italy

Italian Data Protection Authority (Garante)

05/27/2021

€150,000

Azienda Provinciale per i Servizi Sanitari di Trento

Art. 5 (1), f) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The Italian DPA fined Azienda Provinciale per i Servizi Sanitari di Trento EUR 150,000. Because of an error in its patient report management software, it sent 293 medical records of 175 patients to their general practitioners although the patients had asked it not to. Two patients were minors, and several were women who had undergone abortions.

Spain

Spanish Data Protection Authority (AEPD)

05/27/2021

€2,000

Private individual

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined a private individual with EUR 2,000 for the unauthorized use of various video surveillance cameras. These cameras recorded parts of public space without a legitimate reason. The data subject also published the content of the recordings online.

Spain

Spanish Data Protection Authority (AEPD)

05/26/2021

€3,000

Vodafone España, S.A.U.

Art. 58 (1) GDPR

Non-cooperation with Data Protection Authority

The company failed to provide the AEPD with enough information within a required timeframe, violating Art. 57 GDPR. The original fine of EUR 5,000 was reduced to EUR 3,000 because of admission of guilt and immediate payment.

Italy

Italian Data Protection Authority (Garante)

05/13/2021

€84,000

Comune di Bolzano

Art. 5 (1) a), c) GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 13 GDPR, Art. 35 GDPR

Non-compliance with lawful basis for data processing

The Italian DPA fined Bolzano municipality EUR 84,000 after a former employee complained about monitoring of his internet use. The municipality had tracked browsing for over a decade, collecting irrelevant private data and violating data minimization, lawfulness, purpose limitation and Art. 13 GDPR. Health data in examination requests was also unlawfully processed.

Italy

Italian Data Protection Authority (Garante)

05/13/2021

€2,856,169

Iren Mercato S.p.A.

Art. 5 (1), (2) GDPR, Art. 6 (1) GDPR, Art. 7 (1) GDPR

Non-compliance with lawful basis for data processing

The Italian DPA fined Iren Mercato S.p.A. EUR 2,856,169 for not verifying consent for the transfers of data used in its telemarketing. After complaints about unsolicited ads, it found the data came from one company that got it from two others, which had consent for telemarketing but not for passing data on. Consent given to one company does not extend to others.

Luxembourg

National Commission for Data Protection (CNPD)

05/12/2021

€2,600

Unknown

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Luxembourg DPA (CNPD) fined a company EUR 2,600. Its video surveillance, meant to secure access to risky and private places, protect employees and prevent accidents, also captured parts of the public space, violating data minimization under Article 5 (1) c) GDPR. The company also failed to inform employees about the recording.

Luxembourg

National Commission for Data Protection (CNPD)

05/12/2021

€2,600

Unknown

Art. 5 (1) c) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Luxembourg DPA (CNPD) fined a company EUR 2,600. Cameras installed to safeguard assets and prevent unauthorized entry also filmed a canteen area employees used for recreation. Recording employees during breaks was unnecessary and disproportionate, violating data minimization under Article 5 (1) c) GDPR, and employees were not informed about the recording.

Luxembourg

National Commission for Data Protection (CNPD)

05/12/2021

€2,400

Unknown

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Luxembourg DPA (CNPD) fined a company EUR 2,400. Cameras installed to safeguard assets and prevent unauthorized entry also captured a canteen area employees used for recreation without justified reason, and recordings were stored longer than legally permitted, violating Art. 5 (1) c) and e) GDPR.

Luxembourg

National Commission for Data Protection (CNPD)

05/12/2021

€1,900

Unknown

Art. 5 (1) c), e) GDPR

Failure to comply with data processing principles

The Luxembourg DPA (CNPD) fined a company EUR 1,900. Its video surveillance, installed to safeguard assets and prevent unauthorized entry, captured parts of the public space without justified reason, violating data minimization under Article 5 (1) c) GDPR. The company also stored recordings longer than legally permitted, violating Art. 5 (1) e) GDPR.

Poland

Polish National Personal Data Protection Office (UODO)

04/27/2021

€5,050

PNP S.A.

Art. 31 GDPR, Art. 58 (1) e) GDPR

Non-cooperation with Data Protection Authority

The data controller did not provide enough information as requested by the Polish DPA (UODO) during its investigation.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

04/20/2021

€2,800

Website operator

Art. 5 (2) GDPR, Art. 24 GDPR

Non-compliance with lawful basis for data processing

The Hungarian DPA (also known as NAIH) fined a website operator with EUR 2,800. The data controller couldn’t prove the lawfulness of processing the personal data when requested by the DPA. So, the DPA concluded that the data controller breached its duty of accountability.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

04/09/2021

€750,000

TikTok

Art. 12 GDPR

Information obligation non-compliance

The Dutch DPA fined TikTok EUR 750,000 for violating the privacy of young children. The privacy policy shown to Dutch users, mostly minors, was in English rather than Dutch, so TikTok failed to adequately explain how the app collects, processes and reuses personal data, breaching its duty to provide accurate information.

Luxembourg

National Commission for Data Protection (CNPD)

04/08/2021

€2,800

Unknown

Art 5 (1) e) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Luxembourg DPA (CNPD) fined a company EUR 2,800. It installed location sensors on many fleet cars to protect assets, monitor goods transport and track drivers' working hours, but kept some data for two years and four months, which the DPA found excessive and a violation of storage limitation. Data subjects were also insufficiently informed under Art. 13 GDPR.

Italy

Italian Data Protection Authority (Garante)

03/25/2021

€6,000

Convitto Nazionale Statale 'Giordano Bruno' di Maddaloni (boarding school)

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 2-ter (1), (3) Codice della privacy

Failure to comply with data processing principles

The Italian DPA has fined the Convitto Nazionale Statale ‘Giordano Bruno’ di Maddaloni (boarding school) with EUR 6,000 because the data controller had published a document on its website containing personal data of the data subject without consent.

Poland

Polish National Personal Data Protection Office (UODO)

03/19/2021

€4,900

Funeda Sp z o.o.

Art. 31 GDPR, Art. 58 (1) a), e) GDPR

Non-cooperation with Data Protection Authority

The Polish DPA (UODO) fined Funeda Sp z o.o. with EUR 4,900 because the company failed to provide sufficient information as requested by the DPA during its investigation.

Spain

Spanish Data Protection Authority (AEPD)

03/16/2021

€60,000

Vodafone Espana

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA fined Vodafone Espana EUR 60,000. A former customer kept receiving SMS payment reminders for services she never booked. Vodafone replied positively to her deletion request and believed the error was fixed, yet the messages continued, prompting further complaints. The original EUR 100,000 was reduced for immediate payment and admission of guilt.

Norway

Norwegian Supervisory Authority (Datatilsynet)

03/15/2021

€100,000

Asker Municipality

Art. 5 GDPR, Art. 6 GDPR, Art. 32 (1) b) GDPR, Art. 24 GDPR

Failure to implement sufficient measures to ensure information security

The Norwegian DPA fined Asker Municipality EUR 100,000. After a complaint, it emerged that anyone could view on the municipality's website names of documents sent via its email distribution list, which held dates of birth and names of more than 127 people, including children. The DPA partly blamed a lacking security routine for the email lists.

Germany

Data Protection Authority of Baden-Wuerttemberg

03/10/2021

€300,000

VfB Stuttgart 1893 AG

Art. 5 (2) GDPR

Non-compliance with lawful basis for data processing

The soccer club was fined with EUR 300,000 for a negligent breach of data protection accountability. Despite this, the data controller provided ample assistance to the DPA’s investigation and took the initiative to clarify the situation.

Germany

Data Protection Authority of Sachsen-Anhalt

03/03/2021

€200

Private individual

Art. 5 GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

The private individual unlawfully took pictures of vehicles and, in some cases, of their drives, emailing the photos to the city of Magedburg without encrypting them, allegedly as a report of violations of the Road Traffic Regulations.

Cyprus

Cypriot Data Protection Commissioner

03/03/2021

€6,000

KEPIDES

Art. 32 (4)

Failure to implement sufficient measures to ensure information security

The real estate company KEPIDES submitted a list containing the names of the properties under its management to a parliamentary committee. However, the company did not anonymize the names of the data subjects, resulting in a data breach.

Cyprus

Cypriot Data Protection Commissioner

03/03/2021

€10,000

Cypriot Real Estate Registration Authority

Art. 12 GDPR, Art. 15 GDPR, Art. 31 GDPR, Art. 58 (1) e) GDPR

Non-compliance with subjects' rights protection safeguards

The Cypriot Real Estate Registration Authority did not respond when a data subject requested access to his personal data under Art. 15 GDPR, so he notified the DPA. After an investigation, the authority also failed to respond to multiple requests from the DPA for comments on his allegation.

Cyprus

Cypriot Data Protection Commissioner

03/03/2021

€25,000

Hellenic Bank

Art. 5 (1) e), f) GDPR, Art. 32 (1) b), c) GDPR, Art. 33 (1) GDPR

Non-compliance with lawful basis for data processing

The Cypriot DPA fined Hellenic Bank EUR 25,000. When closing a Nicosia branch in 2015, the bank forgot a wall-installed safe containing old documents of existing customers, found in 2019 by the building's new tenant. The bank reported the breach, and the DPA found violations of Art. 5 (1) e), f) GDPR, Art. 32 (1) b), c) GDPR and Art. 33 (1) GDPR.

Cyprus

Cypriot Data Protection Commissioner

03/03/2021

€40,000

Electricity Authority of Cyprus

Art. 6 (1) GDPR, Art. 9 (2) GDPR

Non-compliance with lawful basis for data processing

The Cypriot DPA fined the Electricity Authority of Cyprus EUR 40,000 for using an automated system based on the Brad-Factor to monitor, manage and control employees' sickness absences. The tool was unlawful because Cypriot law did not cover it, and employees were not given the option to consent to the processing of their data.

Italy

Italian Data Protection Authority (Garante)

02/25/2021

€4,000

Ministero dell’Istruzione, Ufficio Scolastico Regionale per il Lazio

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The Italian DPA fined the Lazio Region School Authority EUR 4,000. A parent complained that it forwarded his disabled underage son's personal data, including health information, to the Office of Public Administration after he complained about irregular allocation of support hours for disabled students at the I.C.G. Pitocco school. The DPA found the transfer unlawful.

Italy

Italian Data Protection Authority (Garante)

02/25/2021

€6,000

Azienda Ospedaliera Universitaria Careggi

Art. 5 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The Italian DPA fined Azienda Ospedaliera Universitaria Careggi EUR 6,000 for violating Art. 5 GDPR and Art. 9 GDPR. After the institution notified a breach under Art. 33 GDPR, it emerged that a patient's medical documents had been mistakenly sent to another person. It blamed the ward's printers, one of which held another patient's documents from a doctor's print job.

Croatia

Croatian Data Protection Authority (AZOP)

02/22/2021

Unknown

Security company

Art. 32 (1) b), d) GDPR, Art. 32 (2), (4) GDPR

Failure to implement sufficient measures to ensure information security

The Croatian DPA found that an employee of a security company filmed video surveillance footage with a phone and shared it with third parties and on social media, leaving a data subject ridiculed online. Security measures had been lacking for two and a half years. The fine is unknown; aggravating factors include not informing the controller (Art. 33 (2) GDPR).

Denmark

Danish Data Protection Authority (Datatilsynet)

02/12/2021

€13,450

IDdesign A / S (update)

Art. 5 (1) e) GDPR, Art. 5 (2) GDPR

Failure to comply with data processing principles

On the 12th of February 2021, the Aarhus District Court fined IDdesign EUR 13,450, rather than the initially proposed EUR 200,850, holding that the amount should be based on the company's own turnover instead of the entire group's. It also weighed mitigating circumstances (Art. 83 (2) GDPR): no earlier breach, only general personal data, no damage, negligence.

Italy

Italian Data Protection Authority (Garante)

02/11/2021

€45,000

Istituti ospedalieri bergamaschi

Art. 5 (1) a), f) GDPR, Art. 9 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Italian DPA (also known as Garante) fined Istituti ospedalieri Bergamaschi with EUR 45,000. During an investigation prompted by a report of a data breach, the DPA found out that a patient had mistakenly received clinical documentation and medical records from seven patients in this digital medical record.

Italy

Italian Data Protection Authority (Garante)

02/11/2021

€75,000

Ministero dello Sviluppo Economico

Art. 5 (1) a), b), c) GDPR, Art. 6 (1) c), e) GDPR, Art. 6 (2) GDPR, Art. 6 (3) b) GDPR, Art. 37 (1), (7) GDPR

Multiple

The Italian DPA fined the Ministry of Economic Development EUR 75,000 for not appointing a data protection officer by the 28th of May, 2018, and for publishing personal data of more than 5000 managers online. The data, including names, tax numbers, CVs and sometimes ID and health card copies, was downloadable. The directorate resolution was not an adequate legal basis.

Italy

Italian Data Protection Authority (Garante)

02/11/2021

€5,000

Fondazione di religione e di culto “Casa sollievo della sofferenza” Opera di San Pio da Pietrelcina

Art. 5 (1) a), f) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The Italian DPA fined the foundation Casa sollievo della sofferenza Opera di San Pio da Pietrelcina EUR 5,000. On the 31st of January 2020, it reported a breach under Art. 33 GDPR: documents with patients' health information were emailed to a wrong address after an invoice was mistakenly sent to another person with the same name.

Italy

Italian Data Protection Authority (Garante)

02/11/2021

€350,000

Roma Capitale

Art. 5 GDPR, Art. 6 GDPR, Art. 28 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Italian DPA found that Roma Capitale used a provider to host and maintain databases without an agreement under Art. 28 GDPR. The databases covered citizens' permits for restricted traffic areas, checked through an ordinary QR code on windshield badges that anyone could scan to see the holder's name and license plate number.

Italy

Italian Data Protection Authority (Garante)

02/11/2021

€60,000

Roma Servizi per La Mobilita S.r.L.

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Roma Servizi per La Mobilita S.r.L., acting as data processor for the city of Rome, did not take adequate measures to protect data of citizens with restricted traffic area permits. The permits carried an ordinary QR code that anyone could scan to see the holder's name and the vehicle's license plate number, a risk the company had not considered.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

02/04/2021

€12,000

Orthodontic Clinic

Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

The Dutch DPA fined an orthodontic clinic EUR 12,000. In the online sign-up procedure for new patients, mostly minors, mandatory fields collected personal data that was sent to the clinic over an unencrypted connection, which created a major risk of unauthorized access by third parties.

Italy

Italian Data Protection Authority (Garante)

01/27/2021

€10,000

City of Rome

Art. 5 (1) a), c) GDPR, Art. 6 (1) c), e) Art. 6 (2) GDPR, Art. 6 (3) b) GDPR GDPR, Art. 2-ter (1), (3) Codice della privacy

Failure to comply with data processing principles

The Italian DPA fined the City of Rome EUR 10,000. The city published a document on its website about a mother's unpaid canteen fees, containing personal data of her and her minor child. It claimed this notified the homeless mother, who had no permanent address. The DPA held that this was no sufficient legal basis, so the processing was unlawful.

Italy

Italian Data Protection Authority (Garante)

01/27/2021

€50,000

Azienda USL della Romagna

Art. 5 (1) a), d), f) GDPR, Art. 9 GDPR, Art. 32 (1) b) GDPR

Failure to implement sufficient measures to ensure information security

The Italian DPA fined Azienda USL della Romagna EUR 50,000. A patient admitted to its gynecology unit for an abortion had asked that her health data not be shared and left a separate phone number. A nurse instead called the home number in her file and told her husband about the treatment, which made clear she had been admitted to the abortion unit.

Italy

Italian Data Protection Authority (Garante)

01/27/2021

€50,000

Azienda Ospedaliero Universitaria di Senese

Art. 5 (1) f) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The data controller was fined by the DPA for mistakenly disclosing a couple’s medical report to third parties. This report contained the health status, sex life, and information about a genetic consultation of the two data subjects. Apparently, this mistake was due to an error in packaging the letter.

Italy

Italian Data Protection Authority (Garante)

01/27/2021

€50,000

Azienda Ospedaliero Universitaria di Parma

Art. 5 (1) f) GPDR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

Azienda Ospedaliero Universitaria di Parma reported two data breaches in which patient data was mistakenly disclosed to third parties. In one, parents of a minor found another patient's microbiological report, with name, address, birth date, tax number and health data, in their child's file. In the other, a patient's heir received another patient's health data.

Belgium

Belgian Data Protection Authority (APD)

01/27/2021

€50,000

Family Service / N.D.P.K. nv.

Art. 5 GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 13 GDPR, Art. 24 GDPR, Art. 25 GDPR, Art. 28 GDPR

Multiple

The Belgian DPA fined advertising agency Family Service / N.D.P.K. nv. EUR 50,000. It sent expectant mothers gift boxes with samples and vouchers from third parties, to whom it passed the mothers' data for marketing after asking for consent. It ignored one woman's withdrawal of consent and kept using her data for advertising calls by third parties.

France

French Data Protection Authority (CNIL)

01/27/2021

€75,000

Unknown

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The French DPA (CNIL) fined a website's subcontractor EUR 75,000 and the company EUR 150,000 for failing to counter credential stuffing attacks, breaching Art. 32 GDPR. Attackers accessed data of more than 40,000 customers between March 2018 and February 2019. The firms spent a year building a bot-fighting tool and ignored faster countermeasures.

France

French Data Protection Authority (CNIL)

01/27/2021

€150,000

Unknown

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The French DPA (CNIL) fined a company EUR 150,000 and its subcontractor EUR 75,000 for failing to counter credential stuffing attacks on the company's shopping website, breaching Art. 32 GDPR. Attackers accessed names, birth dates, emails and orders of more than 40,000 customers between March 2018 and February 2019. A tool against login bots took a year to build.

Belgium

Belgian Data Protection Authority (APD)

01/22/2021

€25,000

Unknown

Art. 5 (1) f), (2) GDPR, Art. 24 GDPR, Art. 32 GDPR, Art. 33 (1), (5) GDPR, Art. 34 (1) GDPR

Multiple

A Belgian mobile operator assigned a data subject's phone number to a third party, causing the person to lose control of it. The deactivated SIM card gave the third party unauthorized access to personal data tied to the number, including call history and WhatsApp, Facebook and PayPal accounts. The breach took place between September 16 and September 19, 2019.

Spain

Spanish Data Protection Authority (AEPD)

01/21/2021

€2,000

Website operator

Art. 13 GDPR

Information obligation non-compliance

The Spanish DPA (also known as AEPD) has fined a website operator because it lacked a privacy policy on its website, violating Art. 13 GDPR

Spain

Spanish Data Protection Authority (AEPD)

01/21/2021

€75,000

Telefónica Móviles España, SAU

Art. 6 (1) GDPR

Failure to comply with data processing principles

Telefónica Móviles España, SAU assigned five lines to a data subject; his son used one. An unauthorized third party posed as the data subject to transfer that number to another third party, without any authorization requested, and the two then obtained a replacement SIM, after which the son's SIM was blocked and his mobile data canceled.

Spain

Spanish Data Protection Authority (AEPD)

01/21/2021

€50,000

Alterna Operador Integral S.L.

Art. 6 (1) b) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined Alterna Operador Integral S.L. EUR 50,000 for switching a data subject to another electricity supplier without the person's consent. The data was also entered into the new supplier's databases without a valid contract, so it was processed without a legal basis.

Spain

Spanish Data Protection Authority (AEPD)

01/20/2021

€1,200

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The Spanish DPA fined a private individual EUR 2,000, reduced to EUR 1,200 for admission of guilt and immediate payment, for installing cameras on a building that were directed at parts of the public space. The cameras recorded nothing and only deterred, but the DPA found they intimidated people by making them believe they were permanently monitored.

Norway

Norwegian Supervisory Authority (Datatilsynet)

01/19/2021

€9,700

Aquateknikk AS

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The data controller had performed a credit rating on the data subject without there being any contractual or customer relationship between the two. As such, the DPA found that the personal data of the data subject was processed without a legal basis.

Italy

Italian Data Protection Authority (Garante)

01/14/2021

€8,000

Agenzia regionale protezione ambientale Campania (ARPAC)

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Agenzia regionale protezione ambientale Campania (ARPAC) lost an external hard drive with copies of identity documents, payroll and tax records in a theft. The drive was kept in a room open to all employees and the data had no backup, so it was permanently lost. The DPA found appropriate security measures lacking.

Italy

Italian Data Protection Authority (Garante)

01/14/2021

€18,000

Azienda Usl di Bologna

Art. 5 (1) f) GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

In one hospital run by Azienda Usl di Bologna, 49 oncology ward patients received discharge letters containing detailed pharmacological information about other patients. Before the error was corrected, 14 patients had already accessed the documentation. The error was caused by a technician's manual mistake.

Italy

Italian Data Protection Authority (Garante)

01/14/2021

€30,000

Azienda sanitaria provinciale di Enna

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The data controller had used the biometric data of its employees to register their attendance. However, the Data Protection Authority (Garante) discovered that this data processing was no proportionate, resulting in an infringement upon the rights of the data subjects. Finally, the data processing of the biometric data was unlawful!

Italy

Italian Data Protection Authority (Garante)

01/14/2021

€75,000

Regione Lazio

Art. 5 (2) GPDR, Art. 28 GDPR

Non-compliance with subjects' rights protection safeguards

Regione Lazio failed to designate as data processor the company entrusted with managing its healthcare service reservations in 1999. No contract governing the company's role as processor, as data protection law requires, was concluded with Capodarco until 2019, so the data was processed unlawfully for 20 years.

Norway

Norwegian Supervisory Authority (Datatilsynet)

01/14/2021

€38,600

Coop Finmark SA

Art. 5 (1) a) GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The store’s manager recorded CCTV footage with his mobile phone and shared the video. According to the Norwegian DPA, Coop Finmark had no legal reason or motivation to share the CCTV footage. This is even more the case when the DPA found that the footage contained children, which would pose a serious risk to their privacy.

Spain

Spanish Data Protection Authority (AEPD)

01/13/2021

€6,000,000

Caixabank S.A.

Art. 6 GDPR, Art. 13 GDPR, Art. 14 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined Caixabank S.A. EUR 6,000,000 for violating Art. 6 GDPR, Art. 13 GDPR and Art. 14 GDPR. The bank planned to share customer data with all CaixaBank Group companies under a new privacy policy, with no option to refuse except writing to each company. The policy was vague and inconsistent, and consent was not taken effectively.

Norway

Norwegian Supervisory Authority (Datatilsynet)

01/12/2021

€38,600

Unknown

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The company automatically forwarded an employee’s email inbox without having the legal basis to do so. The forwarding took place in the context of the employee’s sick leave, and it lasted for more than a month.

Germany

Data Protection Authority of Niedersachsen

01/08/2021

€10,400,000

notebooksbilliger.de

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The Lower Saxony DPA fined notebooksbilliger.de EUR 10.4 million for two years of employee video surveillance without a legal basis. Cameras covered recreation areas, warehouses, workplaces and sales areas. Milder means against theft were not considered, there was no suspicion against specific individuals, and some recordings were kept 60 days.

Norway

Norwegian Supervisory Authority (Datatilsynet)

01/07/2021

€7,250

Gveik AS

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The data controller had performed four unsolicited credit checks on a single individual without having the legal basis to do so.

Norway

Norwegian Supervisory Authority (Datatilsynet)

01/06/2021

€9,700

Lindstrand Trading AS

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The company had performed four credit checks on individuals and companies without a sufficient legal basis to do so.

Poland

Polish National Personal Data Protection Office (UODO)

01/05/2021

€19,000

Unknown

Art. 34 (1), (2) GDPR, Art. 58 (2) e) GDPR

Failure to notify DPA of a data breach

The Polish DPA fined a hospital operator EUR 19,000. A former employee illegally copied personal data of more than 100 patients from the hospital network, including names, birth dates, social security numbers and contact details. Despite classing the breach as extremely risky, the operator did not inform the data subjects, ignoring a DPA request to do so immediately.

Poland

Polish National Personal Data Protection Office (UODO)

01/05/2021

€5,500

Śląski Uniwersytet Medyczny (Medical University of Silesia)

Art. 33 (1) GDPR, Art. 34 (1) GDPR

Failure to implement sufficient measures to ensure information security

The Polish DPA (UODO) fined the Medical University of Silesia EUR 5,500 (PLN 25,000) for unlawfully using video identification of students in medical exams held by videoconference at the end of May 2020. The recordings were available to people with system access and to anyone with a direct link. The University did not report the breach or notify students.

France

French Data Protection Authority (CNIL)

01/05/2021

€20,000

Nestor SAS

Art. 12 GDPR, Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The company was fined EUR 20,000 by the French DPA for failing to supply its Privacy Policy with the necessary information required by the GDPR. Moreover, the company also did not offer sufficient information regarding the data processing during the app registration of its users.

Spain

Spanish Data Protection Authority (AEPD)

01/04/2021

€54,000

Vodafone España, S.A.U.

Art. 5 (1) d), f) GDPR

Failure to comply with data processing principles

The Spanish DPA fined Vodafone Espana, S.A.U. EUR 54,000 after services under a data subject's contract were provided in a third party's name. Vodafone did not answer the person's email to its data protection officer, and operators later used the third party's name, blamed on a system migration. The fine was cut from EUR 90,000 for admission of guilt and early payment.

Norway

Norwegian Supervisory Authority (Datatilsynet)

01/04/2021

€95,000

Innovasjon Norge

Art. 5 (1) GDPR, Art. 6 (1) GDPR

Failure to comply with data processing principles

The Norwegian DPA fined Innovasjon Norge, the national development bank, EUR 95,000 (NOK 1,000,000). The bank had performed four credit checks on a data subject without any contractual reason and did not ask for the person's permission when it checked financial data over a period of three months.

Czech Republic

Czech Data Protection Authority (UOOU)

01/04/2021

€118,500

Unknown

Art. 6 (1) GDPR, Art. 14 GDPR

Failure to comply with data processing principles

The Czech DPA (UOOU) fined 11 companies a total of EUR 118,500 for sending unrequested marketing messages to citizens' mailboxes, misusing the option to send postal data messages free of charge until the end of the Covid-19 pandemic. The DPA found breaches of Art. 6 (1) GDPR (no legal basis) and Art. 14 GDPR (no information on how data would be used).

Germany

Data Protection Authority of Brandenburg

2021

Unknown

Real estate agent

Art. 6 GDPR, Art. 12 GDPR

Non-compliance with lawful basis for data processing

The Brandenburg DPA fined a real estate agent who contacted an individual to offer him a property she owned, though he had never given her his personal data. He asked how she got it and requested deletion. She confirmed deletion but did not grant access, then messaged him again. The DPA found the processing unlawful, without a valid legal basis.

Germany

Data Protection Authority of Brandenburg

2021

Unknown

Unknown

Unknown

Unknown

The Brandenburg DPA fined a company after an individual complained that it had produced a video recording showing them. The complainant asked the company to delete the video and not publish it online, yet it published it on its website and social media. It did not remove the video when the DPA asked and took it off social media only after a second request.

Germany

Data Protection Authority of Brandenburg

2021

Unknown

Physician

Art. 6 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The Brandenburg DPA fined a physician. A minor patient's father complained that the physician had transmitted his child's name, date of birth, address, health insurance number, medical services rendered and diagnosis to a central billing office. The physician had done so without the parents' consent and without a valid legal basis.

Germany

Data Protection Authority of Hamburg

2021

€10,110

Car trading group

Unknown

Unknown

The Hamburg DPA fined a car trading group EUR 10,110. The company told its 3,000 customers it was restructuring because an employee was absent due to illness, giving the exact date the employee's inability to work began and that it would last indefinitely. The DPA found no valid legal basis for this transfer of personal data.

Germany

Data Protection Authority of Hamburg

2021

€12,500

Energy Supplier

Unknown

Unknown

The Hamburg DPA fined an energy supplier EUR 12,500. After the company sold its heating energy division, customers were informed and could object, and no data of objecting customers was to go to the new company. Even so, data of some customers who had declared an objection was transferred to the new company.

Germany

Data Protection Authority of Saxony

2021

€12,500

Energy Supplier

Unknown

Unknown

The Hamburg DPA fined an energy supplier EUR 12,500. The company had outsourced and sold its heating energy division, informing affected customers and giving them a right to object, with no data of objectors to be transferred to the new company. Despite objections from some customers, their data was still transferred.

Germany

Data Protection Authority of Saxony

2021

€5,000

Private individual

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR

Failure to comply with data processing principles

The Hamburg DPA fined a private individual EUR 5,000 for filming many young women in public, some apparently younger than 14. The individual often approached them to within a few centimeters and filmed for up to 38 minutes. Police found a digital camera and eight memory cards with 156 such video files in a backpack. The DPA found no effective consent.

Germany

Data Protection Authority of Saxony

2021

Unknown

Unknown

Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

The Hamburg DPA fined a healthcare sector company with a six-digit fine. It failed to ensure appropriate data security when sending doctor's letters, which reached a person who was not the doctor providing further treatment. Although informed several times, it did not prevent recurrence. The DPA treated the particularly sensitive health data as an aggravating factor.

Germany

Data Protection Authority of Saxony

2021

Unknown

Police department

Unknown

Unknown

A police officer had unlawfully accessed data in the police database. According to the DPA, the police officer received a fine for violating § 32 Absatz 1 BbgDSG. The Brandenburg Data Protection Act is clear about the supplementary regulations necessary to adapt the GDPR.

Germany

Data Protection Authority of Saxony

2021

Unknown

Police department

Unknown

Unknown

A police officer who met a drunk driver's mother by chance unlawfully told her about the incident, hoping that she, as the driver's employer, would take away his car. As an unauthorized third party, she was not entitled to the information. The Brandenburg DPA imposed a fine under the Brandenburg Data Protection Act, which supplements the GDPR.

Germany

Data Protection Authority of Saxony

2021

Unknown

Police department

Unknown

Unknown

A police officer accessed the police database for private research and queried the investigation of a friend regarding the background of a judicial hearing. He shared the information from unauthorized retrievals via WhatsApp. The Brandenburg DPA imposed a fine for violating § 32 Absatz 1 BbgDSG, the Brandenburg Data Protection Act that supplements the GDPR.

Germany

Data Protection Authority of Saxony

2021

Unknown

Physician

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Brandenburg DPA fined a children's psychotherapist with a four-digit fine. After a former minor patient's mother complained, the DPA found that the doctor's WhatsApp group of 230 participants, created to announce new office addresses, was set up without consent. Members saw each other's phone numbers, and some could infer that children they knew had been patients.

Germany

Data Protection Authority of Saxony

2021

Unknown

Private individual

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Brandenburg DPA fined a company employee with a three-digit fine. He had forwarded his employer's application documents to his private email address without authorization, to get suggestions for designing his applications. The resumes were not anonymized and held applicants' personal and professional data. The DPA found this unlawful, as it was not part of his duties.

Germany

Data Protection Authority of Saxony

2021

Unknown

Private individual

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Brandenburg DPA fined a company employee with a three-digit fine. She had sent an Excel spreadsheet with data of 56 employees from her work computer to her private email address, although this was unnecessary for her duties. It included full names, sick days, vacation days, wage data, overtime and social security contributions. This was an unlawful transfer.

Austria

Austrian Data Protection Authority (DSB)

2021

Unknown

Private individual

Art. 5 (1) a), c) GDPR

Failure to comply with data processing principles

The Austrian DPA has fined a private individual because he had installed a video surveillance system that also captured the public space, among other things. He also retained the images for longer than necessary.

Austria

Austrian Data Protection Authority (DSB)

2021

€600

Private individual

Art. 5 (1) a) GDPR, Art. 9 (1), (2) GDPR

Failure to comply with data processing principles

The Austrian DPA fined a private individual EUR 600. The person had contacted a public institution to report that a kindergarten teacher's statement about being 50% disabled was untrue and submitted a court report containing the teacher's health-related data. The DPA found that sending the report was unlawful processing of the teacher's personal data.

Slovakia

Slovak Data Protection Office

2021

€40,000

Unknown

Art. 5 (1) a) GDPR, Art. 5 (2) GDPR, Art. 28 GDPR

Failure to comply with data processing principles

The Slovak DPA fined a data controller EUR 40,000. The controller had violated the principle of accountability (no proof that a data protection officer had carried out a data protection impact assessment) and the principle of transparency and fairness. It had also not concluded a contract with the data processor.

Slovakia

Slovak Data Protection Office

2021

€100

Unknown

Unknown

Unknown

Unlawful video surveillance in a garden community.

Slovakia

Slovak Data Protection Office

2021

€500

Unknown

Art. 31 GDPR

Non-cooperation with Data Protection Authority

The Slovak DPA has fined a data controller with EUR 500 for failing to cooperate with the DPA.

Germany

Data Protection Authority of Saarland

2021

Unknown

Political organization

Unknown

Unknown

One of the employees of a political organization had sent an e-mail to 400 people in an open distribution list, making the email addresses of all the recipients visible to other recipients and revealing their political orientation.

Germany

Data Protection Authority of Hessen

2021

Unknown

Restaurant

Art. 24 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

In Germany, a restaurant improperly disposed of 120 completed Covid-19 contact tracing guest registration forms by dumping them in a publicly accessible dumpster. The DPA also found insufficient safeguards during operation: completed forms were kept in an adjoining room accessible to all employees without special security measures.

Germany

Data Protection Authority of Saxony

2021

Unknown

Bank employee

Unknown

Unknown

One of the bank’s employees had constantly accessed the bank account of a bank customer for private purposes over a year.

Germany

Data Protection Authority of Saxony

2021

Unknown

Unknown

Unknown

Unknown

One of the employees of a Covid test center had used a subject’s phone number to contact them privately.

Germany

Data Protection Authority of Saxony

2021

Unknown

Physician

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A physician had stored patient records in an open carport instead of a locked room.

Germany

Data Protection Authority of Saxony

2021

Unknown

Gym owner

Unknown

Unknown

The gym owner had apologized for the late opening of his gym but also shifted responsibility to an employee who was named. This resulted in the data subject’s personal data being unlawfully disclosed.

Germany

Data Protection Authority of Saxony

2021

Unknown

Physician

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A physician’s office had disposed of the patient records in a waste paper contained that was used by several offices.

Germany

Data Protection Authority of Saxony

2021

Unknown

Private individual

Unknown

Unknown

A private individual had taken secret video recordings during a court hearing using their mobile phone.

Germany

Data Protection Authority of Saxony

2021

Unknown

Private individual

Unknown

Unknown

One of the residents of a residential building had unlawfully made video recordings that covered, among other things, parts of the jointly used inner courtyard.

Germany

Data Protection Authority of Saxony

2021

Unknown

Private individual

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

A private individual had installed several video surveillance cameras that also covered the public space, among other things.

Germany

Data Protection Authority of Saxony

2021

Unknown

Private individual

Art. 6 GDPR

Non-compliance with lawful basis for data processing

A private individual received nineteen fines between EUR 100 and EUR 1,000 due to unlawful use of a dashcam.

Germany

Data Protection Authority of Saxony

2021

Unknown

Unknown

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The camera images of a store had been distributed without the knowledge and intention of the data controller because of a faulty configuration. This distribution involves the recordings of employees and those of customers.

Germany

Data Protection Authority of Niedersachsen

2021

Unknown

Company

Art. 25 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The German DPA has fined a company with EUR unknown. This company had stored telecommunications hardware (server and backup technology) in one of its bathrooms. The server cabinet served as a changing table, and did not have an intact lock.

Germany

Data Protection Authority of Berlin

2021

Unknown

Clinic

Unknown

Unknown

The Berlin DPA fined a clinic that had appointed its clinic manager, who was also a shareholder, as data protection officer. The DPA found a conflict of interest, since he made economic decisions as an executive while also monitoring data protection compliance, which risked deterring patients and employees from seeking his help.

Germany

Data Protection Authority of Berlin

2021

Unknown

Attorney

Art. 5 GPDR, Art. 6 GDPR

Failure to comply with data processing principles

The Berlin DPA fined an attorney who, in a years-long dispute with a client over a monetary claim, had published on his blog for two years the client's and family members' names, residential addresses and unredacted file parts. He invoked press privilege, but the DPA found the publication was not journalistic and aimed at speeding up payment, so the processing was unlawful.

Germany

Data Protection Authority of Berlin

2021

Unknown

Beverage retailer

Unknown

Unknown

The DPA form Berlin has imposed a fine against a beverage retailer. Apparently, the retailer operated a video surveillance system where the observation angle of the cameras extended into the public space.

Germany

Data Protection Authority of Berlin

2021

Unknown

Medical Clinic

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The Berlin DPA fined a medical clinic that had installed 21 cameras, monitoring employees and patients around the clock. The clinic cited employee consent and information signs, but the DPA held that voluntary consent in employment is questionable, that patients did not consent by entering the premises, and that nothing else justified such extensive surveillance.

Germany

Data Protection Authority of Berlin

2021

Unknown

Unknown

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

No details are available.

Germany

Data Protection Authority of Berlin

2021

Unknown

Job center employee

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

A job center employee had previously accessed the data in the social database systems and in the civil register for private research purposes.

Germany

Data Protection Authority of Berlin

2021

Unknown

Unknown

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

A job center employee had previously accessed the data in the social database systems and in the civil register for private research purposes. The employee wanted to prove that two of her colleagues had a relationship with each other, and she proceeded to check the registration addresses of both of them.

Germany

Data Protection Authority of Berlin

2021

Unknown

Police Officer

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

A police officer had accessed data in a police database to conduct private research. The police officer intended to use this information from the database to prepare for his testimony in court, having been accused in a criminal case.

Germany

Data Protection Authority of Berlin

2021

Unknown

Police Officer

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

A police officer had accessed data in a police database to conduct private research. The police officer had queried the new partner of a friend’s ex-wife for fear that the well-being of the common child might be put in danger by the new partner.

Germany

Data Protection Authority of Berlin

2021

Unknown

Police Officer

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

A police officer had previously accessed a police database for private research purposes. The police officer searched for information about his stepson’s investigative process so as to prepare him for his testimony, and also to convince the officer in charge of the case of a different crime sequence.

Germany

Data Protection Authority of Berlin

2021

Unknown

Police Officer

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

A police officer used the witness’ personal data to contact her personally.

Germany

Data Protection Authority of Berlin

2021

Unknown

Police Officer

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

A police officer had repeatedly accessed data from the police database for a private research purpose.

Germany

Data Protection Authority of Berlin

2021

Unknown

Unknown

Unknown

Unknown

To fight the Covid 19 pandemic, a cemetery in Germany kept an open list where visitors entered their contact data. An employee took the first names, last names and phone numbers of all women on the list to contact them privately and ask about their relationship status. The DPA found that using the contact tracing data for other purposes was unlawful.

Germany

Data Protection Authority of Berlin

2021

Unknown

Unknown

Unknown

Unknown

To fight the Covid 19 pandemic, a restaurant in Germany kept an open list where visitors entered their contact data. An employee took the first names, last names and phone numbers of all women on the list to contact them privately and ask about their relationship status. The DPA found that using the contact tracing data for other purposes was unlawful.

Germany

Data Protection Authority of Hessen

2021

€170

Restaurant

Art. 5 (1) b) GDPR

Failure to comply with data processing principles

In Germany, restaurant employees contacted several visitors to identify a guest who had not paid his bill, using telephone numbers the guests had provided for Covid contact tracing. As the guests had given their data only for infection control, the DPA found that this violated the principle of purpose limitation (Art. 5 (1) b) GDPR).

Germany

Data Protection Authority of Berlin

2021

€400

Police Officer

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

A German police officer used a police information system for private research. After buying a notebook for private use on an internet platform, the officer looked up the seller because the seller did not agree to the payment method. The officer then sent messages citing information from the police database, to force the seller to accept the suggested payment method.

Germany

Data Protection Authority of Berlin

2021

€500

Police Officer

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

A police officer had repeatedly accessed data from the police database in order to obtain private information about a colleague.

Germany

Data Protection Authority of Berlin

2021

€1,800

Police Officer

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

A police officer had repeatedly accessed data from the police database for a private research purpose.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

12/30/2020

€3,000

ING Bank

Art. 5 (1) a)-d) GDPR, Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Romanian DPA filed ING Bank N.V. Amsterdam – Bucharest Office with EUR 3,000 for unlawfully processing the personal data of a former customer without his consent (e-mail address, and name), as part of a procedure to update the customer’s data.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

12/29/2020

€1,000

Qualitance QBS SA

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA (ANSPDCP) fined Qualitance QBS SA EUR 1,000 for violating Art. 32 GDPR. The company emailed information to 295 individuals and disclosed all recipients' email addresses to one another. It had not taken adequate security and organizational measures to ensure the confidentiality of the data subjects' personal data.

Belgium

Belgian Data Protection Authority (APD)

12/23/2020

€10,000

Unknown

Art. 6 (1) GPDR, Art. 12 (3) GDPR, Art. 21 (1) GDPR

Failure to comply with data processing principles

The data subject requested her right to object to the data controller’s administration of a fan page on Facebook without the data subject’s permission.

Spain

Spanish Data Protection Authority (AEPD)

12/22/2020

€6,000

Iberdrola Clientes, SAU

Art. 48 (1) b) LGT, Art. 21 GDPR, Art. 23 (4) LOPDGDD

Non-compliance with lawful basis for data processing

One data subject received marketing calls from two different phone numbers of Iberdrola Clientes SAU, despite the data subjecting being registered in the Robinson list. The company acknowledged this human error, saying that the phone numbers that the data subject received promotional calls from were not usually used for promotional purposes.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

12/22/2020

€2,000

S.C. C&V Water Control S.A.

Art. 58 (1) a), e) GDPR, Art. 58 (2) i) GDPR

Non-cooperation with Data Protection Authority

The company failed to comply with the Romanian Data Protection Authority’s requests for information, thus violating Art. 58 (1) a), e) GDPR and Art. 58 i) GDPR.

Spain

Spanish Data Protection Authority (AEPD)

12/21/2020

€36,000

Banco Bilbao Vizcaya Argentaria, S.A.

Art. 5 (1) d) GDPR

Failure to comply with data processing principles

Banco Bilbao Vizcaya Argentaria, S.A. (BBVA) demanded that a person settle debts he or she did not have with the bank and passed the data to debt collector Multigestion Iberia, S.L., which contacted the person by phone and email for several months. BBVA also refused to erase the person's data from its database when asked.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

12/20/2020

€525,000

Locatefamily.com

Art. 27 GDPR

Failure to comply with data processing principles

The Dutch DPA fined Locatefamily.com EUR 525,000. The platform lets people search for contact details of family members and others, and data subjects complained their name, address and phone number were published without their knowledge. They could not easily request deletion because the site had no representative in the European Union, breaching Art. 27 GDPR.

Poland

Polish National Personal Data Protection Office (UODO)

12/17/2020

€235,300

ID Finance Poland Sp. z o.o.

Art. 5 (1) f) GDPR, Art. 25 (1) GDPR, Art. 32 (1) b), d), (2) GDPR

Failure to implement sufficient measures to ensure information security

The Polish DPA fined ID Finance Poland Sp. z o.o. EUR 235,300. A server restart error reset a security server's settings, exposing personal data of 140,699 individuals (addresses, names, marital status, nationalities). An unknown third party downloaded and deleted the database and demanded a ransom. The DPA found the security measures inadequate despite a high risk.

Italy

Italian Data Protection Authority (Garante)

12/17/2020

€100,000

Azienda Unita Sanitaria Locale Toscana Sud Est

Art. 5 (1) f) GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 28 GDPR, Art. 30 GDPR, Art. 32 GDPR, Art. 35 GDPR

Failure to implement sufficient measures to ensure information security

The Italian DPA fined Azienda USL Toscana Sud Est EUR 100,000 over its “Sanita di iniziativa” program, in which companies send health data of chronically ill patients for personalized health plans. Patients were not properly informed about storage, their rights, purposes or methods; there was no processing register, no protection and no required impact assessment.

Italy

Italian Data Protection Authority (Garante)

12/17/2020

€2,000

Ordine degli Assistenti Sociali della Regione Lazio

Art. 12 (3), (4) GDPR

Non-compliance with subjects' rights protection safeguards

The Ordine degli Assistenti Sociali della Regione Lazio did not respond when a data subject asked for information about the data processed about him and his daughters. A couple of months later he complained to the DPA, and his request was eventually fulfilled, but the organization gave no explanation for the delay or the missing initial response.

Italy

Italian Data Protection Authority (Garante)

12/17/2020

€4,000

Comune di Santo Stefano Belbo

Art. 5 (1) a), c) GDPR, Art. 6 (1) c), e) GDPR, Art. 6 (2) GDPR, Art. 6 (3) b) GDPR

Multiple

Comune di Santo Stefano Belbo published two documents about a data subject's legal settlement on its website, freely accessible and downloadable at any time. They contained the person's first and last name, confirmation of payment of legal costs, IBAN, the amount paid to the person and information about the lawsuit.

Italy

Italian Data Protection Authority (Garante)

12/17/2020

€10,000

Comune di Luino

Art. 5 (1) a), c) GDPR, Art. 6 (1) c), e) GDPR, Art. 6 (2) GDPR, Art. 6 (3) b) GDPR, Art. 37 (1) a) GDPR, Art. 37 (7) GDPR

Multiple

Comune di Luino published a document containing personal data of a council member, including data on a complaint procedure filed against the member by the mayor. Anyone could download it freely without authentication. The municipality also failed to appoint a data protection officer and to notify the Italian DPA of such an appointment.

Ireland

Data Protection Authority of Ireland

12/17/2020

€70,000

University College Dublin

Art. 5 (1) e), f) GDPR, Art. 32 (1) GDPR, Art. 33 (1) GDPR

Failure to implement sufficient measures to ensure information security

University College Dublin had seven personal data breaches when unauthorized parties used login credentials posted online to access University email accounts. It lacked appropriate security and organizational measures for its email service, kept identifiable personal data in an email account longer than necessary, and failed to notify the DPC of a breach in time.

Italy

Italian Data Protection Authority (Garante)

12/17/2020

€40,000

Miropass S.r.l.

Art. 5 (1) a), e) GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 28 GDPR

Failure to comply with data processing principles

Miropass S.r.l. provides the TuPassi booking system, which the Rome Municipality has used since 2015 to book appointments via a website or app. The Italian DPA found that the company had no legal basis to process users' personal data, including health data on appointments at healthcare facilities, and thus violated the principle of storage limitation.

Italy

Italian Data Protection Authority (Garante)

12/17/2020

€500,000

Roma Capitale (Rome Municipality)

Art. 5 (1) a) GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 28 (2), (3) GDPR, Art. 32 GDPR

Multiple

The Italian DPA found that Roma Capitale (Rome Municipality) had unlawfully processed personal data of employees and of users of the TuPassi appointment booking system since 2015. It infringed several GDPR provisions, did not inform data subjects about the processing and did not take appropriate organizational and technical measures to safeguard the data.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

12/17/2020

€100,000

Banca Transilvania SA

Art. 5 (1) f) GDPR, Art. 32 (1), (2) GDPR

Non-compliance with lawful basis for data processing

The Romanian DPA (ANSPDCP) fined Banca Transilvania EUR 100,000 under Art. 5 (1) f) and Art. 32 (1), (2) GDPR. A customer's online declaration on the use of withdrawn money was forwarded to employees, one of whom photographed it and sent it via WhatsApp, and it appeared on Facebook, exposing four data subjects. The DPA cited insufficient staff training.

France

French Data Protection Authority (CNIL)

12/17/2020

€3,000

Doctor

Art. 32 GDPR, Art. 33 GDPR

Failure to implement sufficient measures to ensure information security

The French CNIL fined a doctor EUR 3,000 for failing to adequately secure the patient data he kept on his personal computer for easier access. Third parties could potentially access the medical records, including X-ray and MRI images, dates of birth, names and specific treatment data. The CNIL found the data leak had been going on for four months.

France

French Data Protection Authority (CNIL)

12/17/2020

€6,000

Doctor

Art. 32 GDPR, Art. 33 GDPR

Failure to implement sufficient measures to ensure information security

The French CNIL fined a doctor EUR 6,000 for violating Art. 32 and Art. 33 of the GDPR. He stored patient data (MRI and X-ray images, names, dates of birth, treatment data) on a server to access from home. His systems were vulnerable to outside access due to inadequate security, so anyone could view the data. The leak had apparently existed for five years.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

12/16/2020

€97,150

Unknown

Art. 5 (1) c) GDPR, Art. 6 (1) GDPR, Art. 9 (1) GDPR, Art. 12 GDPR

Non-compliance with lawful basis for data processing

The Hungarian DPA fined a credit institute EUR 97,150 after complaints from two parents about its “childbirth incentive loan”. To prove the fetus was at least 12 weeks old for a suspension of repayment, the institute copied their entire pregnancy booklet, which held much irrelevant health data. The NAIH found a violation of data minimization and no legal basis.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

12/16/2020

€1,940

Unknown

Art. 5 (1) b), c), GDPR, Art. 13 (1) GDPR

Non-compliance with lawful basis for data processing

The Hungarian DPA (NAIH) fined a construction company HUF 700,000 (EUR 1,940). Its video surveillance, installed to protect property and employees, also captured part of a recreation space where employees were off duty, which went beyond the required extent. Employees were also not sufficiently informed about this when their contracts were concluded.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

12/16/2020

€55,400

Robinson Tours Kft.

Art. 25 (1), (2) GDPR, Art. 32 (1) b) GDPR, Art. 34 (1) GDPR

Non-compliance with lawful basis for data processing

The Hungarian DPA (NAIH) fined Robinson Tours Ltd. HUF 20,500,000 (EUR 55,400). A web agency had used real data of 781 customers, including passport numbers and ID copies, in its online reservation system, making it accessible to anyone via Google from November 13, 2019, to February 4, 2020. The company ran no regular security checks and told no customers.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

12/16/2020

€1,385

Next Time Media Ügynökség Kft.

Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

The Hungarian NAIH fined Next Time Media Agency Ltd. HUF 50,000 (EUR 1,385) for inadequate technical and organizational security measures. Contracted by Robinson Tours Ltd. to build its reservation system, it added real customer data without instructions. Between November 13, 2019, and February 4, 2020, anyone could access the data of over 781 people via a Google search.

Sweden

Data Protection Authority of Sweden

12/15/2020

€29,500

Uppsalahem AB

Art. 5 GDPR, Art. 6 (1) f) GDPR

Failure to comply with data processing principles

Uppsalahem AB installed a camera system to monitor one floor after repeated disturbances and security incidents. The system also captured a resident's front door, so that when the door was opened the camera would record the inside of the apartment. Although the housing company's original purpose was legitimate, the residents' right to privacy outweighed it.

Spain

Spanish Data Protection Authority (AEPD)

12/15/2020

€10,000

Online Services

Art. 13 GDPR, Art. 8 (1) GDPR, Art. 6 (1) a) GDPR

Failure to comply with data processing principles

The AEPD fined an online services company EUR 10,000 for violating Art. 13 GDPR. Its website privacy notice said a minimum age of 13 was required to subscribe to the newsletter, and it treated filling out the subscription form as consent to data processing. Art. 8 GDPR requires the consent of parents or persons with parental responsibility for people under 16.

Latvia

Data State Inspectorate (DSI)

12/15/2020

€15,000

HH Invest SIA

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The company’s website contained a privacy policy that was not easily understandable, which is a violation of Art. 13 GDPR.

Latvia

Data State Inspectorate (DSI)

12/15/2020

€6,250

Unknown

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Latvian DPA (DSI) fined an employer EUR 6,250 for unlawfully processing a data subject’s personal data without proper legal basis, sending it to other employees by mail.

Ireland

Data Protection Authority of Ireland

12/15/2020

€450,000

Twitter

Art. 33 (1), (5) GDPR

Failure to notify DPA of a data breach

The Irish DPA fined Twitter EUR 450,000 for violating Art. 33 (1) and Art. 33 (5) GDPR by not notifying a data breach and documenting it inadequately. A bug in the Twitter Android app made posts marked 'private' publicly visible. The company learned of it on January 2nd, 2019, but notified the DPA only on January 8th, beyond the 72 hours allowed.

Poland

Polish National Personal Data Protection Office (UODO)

12/14/2020

€443,000

Virgin Mobile Polska

Art. 5 (1) f), (2) GDPR, Art. 25 (1) GDPR, Art. 32 (1) b), d), (2) GDPR

Non-compliance with lawful basis for data processing

The Polish DPA fined Virgin Mobile Polska EUR 443,000 after a data leak gave unauthorized third parties access to personal data. The company had not taken adequate security measures and had not tested their effectiveness consistently and extensively. It only tested them when a suspected security leak occurred.

Isle of Man

Information Commissioner of Isle of Man

12/11/2020

€3,250

Cosmetic Medical Limited

Art. 31 GDPR

Non-cooperation with Data Protection Authority

The Isle of Man DPA fined Cosmetic Medical Limited EUR 3,250. A data subject had complained that the company did not comply with her request for access to her personal data. During the investigation, the company failed to respond in due time to a request for information from the DPA. This lack of cooperation violated Art. 31 of the GDPR.

Sweden

Data Protection Authority of Sweden

12/11/2020

€54,000

Umeå University

Art. 5 (1) f) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

Umeå University did not apply appropriate security measures in a research project on male rape. Police report data, including names, ID numbers, health information and sex life details, was stored in a US provider's cloud that, the Swedish DPA found, protected it inadequately. One report was also sent unencrypted, and the incident was not documented or reported.

Spain

Spanish Data Protection Authority (AEPD)

12/11/2020

€5,000,000

Banco Bilbao Vizcaya Argentaria, S.A.

Art. 6 GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined Banco Bilbao Vizcaya Argentaria, S.A. EUR 5,000,000: EUR 2,000,000 for violating Art. 13 GDPR and EUR 3,000,000 for violating Art. 6 GDPR. The bank used imprecise terminology in its privacy policy, had no procedures for obtaining customer consent, and was unclear on the data processed and the legal basis.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information

12/10/2020

€22,200

Budapesti Műszaki és Gazdaságtudományi Egyetem (Budapest University of Technology and Economics)

Art. 5 (1) a), b), c) GDPR, Art. 6 (1) GDPR, Art. 9 (2) GDPR, Art. 12 GDPR, Art. 13 GDPR

Multiple

The Hungarian DPA fined the Budapest University of Technology and Economics EUR 22,200. During the audit of social scholarship applications, the university unlawfully processed personal data of many individuals, especially sensitive data, without a legal basis, since there was no good reason to process it for evaluating the applications.

Spain

Spanish Data Protection Authority (AEPD)

12/10/2020

€4,000

Borjamotor, S.A.

Art. 7 GDPR

Failure to comply with data processing principles

Borjamotor S.A. sent commercial advertisements by email and SMS to a data subject who had revoked consent to receive them and requested deletion of his or her personal data. Although the company confirmed this, the person kept receiving marketing SMS and emails.

Poland

Polish National Personal Data Protection Office (UODO)

12/09/2020

€2,850

Smart Cities Sp. z o.o.

Art. 31 GDPR, Art. 58 GDPR

Non-cooperation with Data Protection Authority

The company was fined because it failed to cooperate with the Polish Data Protection Authority. The company failed to provide data reguested by the UODO.

Spain

Spanish Data Protection Authority (AEPD)

12/09/2020

€40,000

Xfera Moviles S.A.

Art. 6 (1) GDPR

Failure to comply with data processing principles

Xfera Moviles S.A. had no sufficient legal basis to process the data of a client registered with two phone and internet connections and a charge account, contracts the data subjects said they never signed. The AEPD found third parties had concluded them fraudulently, but held the company responsible for verifying that the contracts and consent were genuine.

Spain

Spanish Data Protection Authority (AEPD)

12/09/2020

€10,000

Unknown

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

The company violated Art. 5 GDPR by sending an e-mail to a third party, regarding the dismissing and settlement document of the data subject, thus unlawfully disclosing the data subject’s personal data without their express consent.

France

French Data Protection Authority (CNIL)

12/07/2020

€7,300

Perfomeclic

Art. 5 (1) c), e) GDPR, Art. 14 GDPR, Art. 21 GDPR, Art. 28 GDPR, Art. L34-5 CPCE

Failure to comply with data processing principles

The company sent advertising emails to various data subjects without being able to provide evidence of prior consent.

Poland

Polish National Personal Data Protection Office (UODO)

12/04/2020

€18,930

Towarzystwo Ubezpieczeń i Reasekuracji WARTA S.A.

Art. 33 (1) GDPR, Art. 34 (1) GDPR

Failure to notify DPA of a data breach

The Polish DPA fined Towarzystwo Ubezpieczeń i Reasekuracji WARTA S.A EUR 18,930 under Art. 33 (1) and Art. 34 (1) GDPR. In May 2020, an insurance agent emailed a policy with personal data to an unauthorized third party. Despite a DPA letter, the company reported the breach and informed the two affected individuals only after administrative proceedings began.

Sweden

Data Protection Authority of Sweden

12/03/2020

€243,800

Västerbotten Region

Art. 5 (1) f) GDPR, Art. 5 (2) GDPR, Art. 32 (1) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

The Swedish DPA fined Västerbotten Region for failing to implement the necessary organizational and technical measures for information security. It carried out no risk analyses of access to patient data, and in the hospital information system Cosmic, authorizations did not follow the principle of minimum access, giving all users full access to all patient data.

Sweden

Data Protection Authority of Sweden

12/03/2020

€1,463,000

Aleris Sjukvård AB

Art. 5 (1) f) GDPR, Art. 5 (2) GDPR, Art. 32 (1) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

The Swedish DPA found that Aleris Sjukvård AB did not implement adequate organizational and technical security measures. It carried out no risk analyses of access to patient data, and its hospital information system TakeCare did not limit user authorization to the minimum needed, so all users had full access to all patient data, irrespective of work purpose.

Sweden

Data Protection Authority of Sweden

12/03/2020

€1,168,000

Aleris Sjukvård AB

Art. 5 (1) f) GDPR, Art. 5 (2) GDPR, Art. 32 (1) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

The Swedish DPA found that Aleris Sjukvård AB did not implement adequate organizational and technical security measures. It carried out no risk analyses of access to patient data, and its system Nationell patienttoversikt did not limit user authorization to the minimum needed, so all users had full access to all patient data, irrespective of work purpose.

Sweden

Data Protection Authority of Sweden

12/03/2020

€243,800

Östergötland Region

Art. 5 (1) f) GDPR, Art. 5 (2) GDPR, Art. 32 (1) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

The Swedish DPA found that Östergötland Region did not implement adequate organizational and technical security measures. It carried out no risk analyses of access to patient data, and its hospital information system Cosmic did not limit user authorization to the minimum needed, so all users had full access to all patient data, irrespective of work purpose.

Sweden

Data Protection Authority of Sweden

12/03/2020

€341,300

Sahlgrenska University Hospital

Art. 5 (1) f) GDPR, Art. 5 (2) GDPR, Art. 32 (1) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

The Swedish DPA found that Sahlgrenska University Hospital did not implement adequate organizational and technical security measures. It carried out no risk analyses of access to patient data, and its systems Melior and Nationell patienttoversikt gave all users full access to all patient data. Melior also kept no records of when or why the data was accessed.

Sweden

Data Protection Authority of Sweden

12/03/2020

€390,100

Karolinska University Hospital of Solna

Art. 5 (1) f) GDPR, Art. 5 (2) GDPR, Art. 32 (1) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

The Swedish DPA found that Karolinska University Hospital of Solna did not implement adequate organizational and technical security measures. It carried out no risk analyses of access to patient data, and its system TakeCare did not limit user authorization to the minimum needed, so all users had full access to all patient data, irrespective of work purpose.

Sweden

Data Protection Authority of Sweden

12/03/2020

€2,900,000

Capio St. Goran AB

Art. 5 (1) f) GDPR, Art. 5 (2) GDPR, Art. 32 (1) GDPR, Art. 32 (2) GDPR

Failure to implement sufficient measures to ensure information security

The Swedish DPA found that the hospital Capio St. Goran AB did not implement adequate organizational and technical security measures. It carried out no risk analyses of access to patient data, and its systems Cosmic, Nationell patienttoversikt and TakeCare did not limit user authorization to the minimum needed, so all users had full access to all patient data.

Spain

Spanish Data Protection Authority (AEPD)

12/03/2020

€2,400

Dr Marín Cirugia Plástica, S.L.P.

Art. 13 GDPR

Non-compliance with subjects' rights protection safeguards

The doctor had no privacy policy on his website, which is a violation of Art. 13 GDPR. The original fine was in the amount of EUR 4,000, though it was reduced to EUR 2,400 because the responsible party immediately acknowledged the debt and paid it in full.

Norway

Norwegian Supervisory Authority (Datatilsynet)

12/03/2020

€18,840

Municipality of Indre Østfold

Art. 6 GDPR, Art. 32 (1) b) GDPR

Failure to implement sufficient measures to ensure information security

The Municipality had published a student file on its website, which contained personal data about the student. The Data Protection Authority imposed a fine of NOK 200,000 (EUR 18,840) on the municipality.

Spain

Spanish Data Protection Authority (AEPD)

12/02/2020

€6,000

Servicio de Alojamientos Responsables, S.L.

Art. 6 (1) GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) found that Servicio de Alojamientos Responsables, S.L. unlawfully concluded a contract in a data subject's name without the person's consent. The data subject learned of it only after receiving a complaint about a breach of contractual obligations, and the AEPD concluded that the personal data was processed unlawfully.

Spain

Spanish Data Protection Authority (AEPD)

12/02/2020

€3,000

Comercio Online Levante, S.L.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

Following a complaint from a woman to Comercio Online Levante, the Spanish AEPD discovered that the woman in question received access to the personal information of another user when accessing her personal user account of the online store perfumespremium.es.

Spain

Spanish Data Protection Authority (AEPD)

12/02/2020

€5,000

Asociación de Víctimas por Arbitrariedades Judiciales, (JAVA)

Art. 6 (1) GDPR

Failure to comply with data processing principles

The association unlawfully published personal data of data subjects on its website. The specific personal data had been recorded during a previous legal proceeding without the data subjects’ consent.

Spain

Spanish Data Protection Authority (AEPD)

12/02/2020

€10,000

Losada Advocats S.L.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Losada Advocats S.L. violated Art. 5 (1) f) GDPR, Art. 32 GDPR by sending an e-mail to dozens of recipients, without including them on the BCC list (Blind Carbon Copy).

Estonia

Estonian Data Protection Authority

12/01/2020

€100,000

Azeeta.ee e-apteek

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Estonian DPA fined Azeeta.ee e-apteek EUR 100,000 for processing prescription data without the data subjects' consent. Third parties could see another person's current prescriptions on the pharmacy's website using only that person's personal identification code. A third party's claim that consent exists is not valid consent, as the pharmacy cannot verify it.

Estonia

Estonian Data Protection Authority

12/01/2020

€100,000

Südameapteegi e-apteek

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Estonian DPA fined Südameapteegi e-apteek EUR 100,000 for processing prescription data without the data subjects' consent. Third parties could see another person's current prescriptions on the pharmacy's website using only that person's personal identification code. A third party's claim that consent exists is not valid consent, as the pharmacy cannot verify it.

Estonia

Estonian Data Protection Authority

12/01/2020

€100,000

Apotheka e-apteek, Azeta.ee e-apteek, Südameapteegi e-apteek

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The Estonian DPA fined the e-pharmacies Apotheka e-apteek, Azeta.ee e-apteek and Südameapteegi e-apteek EUR 100,000 for illegal processing of prescription data. Third parties could see another person's current prescriptions on the websites using only a personal identification code. A party's claim of consent is not valid consent, as the pharmacy cannot check it.

Belgium

Belgian Data Protection Authority (APD)

12/01/2020

€50,000

Unknown

Art. 14 (1), (2) GDPR, Art. 12 (1), (2), (3) GDPR, Art. 15 (1) GDPR, Art. 5 (1) c), (2) GDPR, Art. 24 (1), (2) GDPR

Non-compliance with subjects' rights protection safeguards

The Belgian DPA fined a parking control company EUR 50,000. A data subject fined for illegal parking said no notification arrived, then received a reminder letter from a debt collecting firm. The company gave no information on the data processed, had no clear privacy policy, and breached data minimization by sending the reminder one day after the ticket.

Belgium

Belgian Data Protection Authority (APD)

12/01/2020

€15,000

Unknown

Art. 14 (1), (2) GDPR, Art. 12 (3) GDPR, Art. 6 GDPR, Art. 5 (1) c), (2) GDPR, Art. 24 (1), (2) GDPR

Non-compliance with subjects' rights protection safeguards

The Belgian DPA fined a debt collection company €15,000 for failing to fulfill data subject rights. A data subject fined for illegal parking claimed not to have received the notice, then got a reminder letter for the fine plus fees. The company did not answer the data subject's request for information on the processing in time.

Spain

Spanish Data Protection Authority (AEPD)

11/27/2020

€1,200

Private individual

Art. 5 (1) a) GDPR

Failure to comply with data processing principles

The private individual impersonated a third party on Tinder and WhatsApp through the use of the third-party’s photos as profile pictures. Moreover, these pictures were taken without the express consent of the data subject.

Italy

Italian Data Protection Authority (Garante)

11/26/2020

€3,000

Charly Mike s.r.l.

Art. 5 (1) a) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The Italian DPA fined Charly Mike s.r.l., operator of Hotel Olimpo in Alberobello, EUR 3,000 after a complaint about the hotel's video surveillance. The hotel had 17 fixed cameras and one 360° camera, inside and outside, recording customers and employees alike, and the system operated without any sign announcing it.

Italy

Italian Data Protection Authority (Garante)

11/26/2020

€10,000

Reti Televisie Italiene S.p.a.

Art. 5 (1) a) GDPR

Failure to comply with data processing principles

During a documentary regarding the link between a local ceramics plant and health problems in the population, the television station did not sufficiently anonymize the person interviewed.

Italy

Italian Data Protection Authority (Garante)

11/26/2020

€20,000

Concentrix Cvg Italy s.r.l.

Art. 5 (1) a), c) GDPR, Art. 6 (1) b), c) GDPR, Art. 9 (1) b) GDPR

Failure to comply with data processing principles

After a complaint by the union UILCOM Sardegna, the Italian DPA examined the clean desk policy of call center operator Concentrix Cvg Italy s.r.l., which banned items such as smartphones from desks. Medication was allowed but had to be visible, indirectly exposing employees' health status. Employees consented to the rules but were not informed about health data processing.

Sweden

Data Protection Authority of Sweden

11/25/2020

€19,500

Gnosjo Municipality

Art. 5 GDPR, Art. 6 GDPR, Art. 13 GDPR, Art. 35 GDPR, Art. 36 GDPR

Failure to comply with data processing principles

The Municipality illegally used a video surveillance system in a care home for disabled people with specific functional disabilities.

Spain

Spanish Data Protection Authority (AEPD)

11/25/2020

€40,000

Miraclia Telecomunicaciones S.L.

Art. 6 GDPR, Art. 13 GDPR, Art. 14 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined Miraclia Telecomunicaciones S.L. EUR 40,000 for violating Art. 6, 13, and 14 GDPR. The company operates a phone prank app that calls people from a suppressed number after a user enters their number. It did not inform the people being pranked and recorded about the collection of their data or their right to consent.

Belgium

Belgian Data Protection Authority (APD)

11/25/2020

€1,500

Private individual

Art. 6 GDPR, Art. 25 GDPR

Failure to comply with data processing principles

Two private individuals were fined by the Belgian DPA for installing video cameras on their property that captured images of the public space and the neighbor’s private property. Moreover, the footage was sent to a third party, as well.

Sweden

Data Protection Authority of Sweden

11/24/2020

€394,000

City of Stockholm

Art. 5 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The City of Stockholm had a data breach on a school education platform. One system could not restrict user access, so several staff members with protected identities could access information about their students. A subsystem let parents easily see other students' data, and Google led to an administrative interface exposing teachers with protected identities.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/24/2020

€5,000

Dada Creation S.R.L.

Art. 32 GDPR, Art. 33 GDPR

Failure to implement sufficient measures to ensure information security

Dada Creation S.R.L. exposed the delivery, order and personal data of more than 1000 customers on its webstore in a document that could be downloaded and accessed without any access protection, reflecting inadequate organizational and technical measures. The company also failed to notify the data protection authority of the data breach.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/23/2020

€4,000

Vodafone România SA

Art. 12 GDPR, Art. 15 GDPR, Art. 17 GDPR

Non-compliance with subjects' rights protection safeguards

Several clients complained to the Romanian DPA (ANSPDCP) that Vodafone refused to respond to their requests for access and erasure of data. Moreover, the data controller could not offer any evidence for exoneration.

Italy

Italian Data Protection Authority (Garante)

11/23/2020

€20,000

Burgo Group, S.p.A

Art. 5 GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The company engaged in non-compliance practices when the personnel director of the company forwarded an email conversation to four people, regarding the physical and mental discomfort related to the data subject and a work colleague.

Spain

Spanish Data Protection Authority (AEPD)

11/19/2020

€36,000

Vodafone España, S.A.U.

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The company processed the personal data of a data subject unlawfully by sending him an invoice without being able to prove that they had any contractual relationship to begin with.

Spain

Spanish Data Protection Authority (AEPD)

11/19/2020

€36,000

Vodafone España, S.A.U.

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The company sent an invoice to the data subject without being able to prove that the data subject and the company were under a contractual clause.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

11/18/2020

€28

Unknown

Art. 5 (1) d) GDPR

Failure to comply with data processing principles

A data subject subscribed to a data controller's newsletter and, after changing email addresses, kept receiving it at the old address. When asked to update the address, the controller said it had done so, but the newsletters continued to arrive at the old address.

Spain

Spanish Data Protection Authority (AEPD)

11/18/2020

€2,000

Anmavas 61, S.L.

Art. 58 GDPR

Non-cooperation with Data Protection Authority

Despite receiving a warning issued by the AEPD (Spanish Data Protection Authority), the company neither granted nor justifiably denied the right of the data subject to erase his/her data.

France

French Data Protection Authority (CNIL)

11/18/2020

€800,000

Carrefour Banque

Art. 5 GDPR

Failure to comply with data processing principles

The French CNIL fined Carrefour Banque EUR 800,000 for breaching the fair processing obligation (Article 5 (1) GDPR). A client joining the loyalty program with the Pass card had to tick a box agreeing to send only surname, first name and email address to Carrefour fidelite. The CNIL found postal address, number of children and telephone number were also sent.

France

French Data Protection Authority (CNIL)

11/18/2020

€2,250,000

Carrefour France

Art. 5 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 15 GDPR, Art. 17 GDPR, Art. 21 GDPR, Art. 32 GDPR, Art. 33 GDPR

Multiple

The French CNIL fined Carrefour France EUR 2,250,000. It kept the data of more than twenty-eight million inactive customers and 750,000 inactive carrefour.fr users for five to ten years, unjustifiably demanded proof of identity, gave incomplete information on storage and transfers outside the EU, and failed to handle some access, erasure and objection requests.

Italy

Italian Data Protection Authority (Garante)

11/17/2020

€30,000

Provincial Health Authority of Cosenza

Art. 9 GDPR

Failure to comply with data processing principles

Personal data belonging to persons who have claimed damage reports against the authority was published on the website of the authority without sufficient legal basis. The data included tax ID, first and last name, and address).

Spain

Spanish Data Protection Authority (AEPD)

11/16/2020

€1,600

Homeowners Association

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The homeowners association used a CCTV surveillance system that captured some of the public space, which is a breach of the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

11/16/2020

€42,000

Vodafone España, S.A.U.

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

Vodafone agreed, upon the contract termination in 2019, to delete the data subject’s personal data. However, the data subject kept receiving e-mails from the company, which is a violation of personal data without having a sufficient legal basis.

United Kingdom

Information Commissioner (ICO)

11/13/2020

€1,405,000

Ticketmaster UK Limited

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The ICO fined Ticketmaster UK Limited GBP 1.25 million or EUR 1.405 million for inadequate security of customer data. A faulty chat bot on a third-party payment site exposed card numbers, CVVs and logins of potentially more than 9.5 million European customers between February 2018 and June 23, 2018. More than 60,000 Barclays Bank cards were fraudulent.

Belgium

Belgian Data Protection Authority (APD)

11/13/2020

€1,500

Unknown

Art. 5 GDPR, Art. 6 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 30 GDPR, Art. 37 (5) GDPR, Art. 37 (7) GDPR

Failure to comply with data processing principles

A social housing company was issued a fine by the Belgian DPA for non-compliance with several of the GDPR principles, such as the principles of transparency and legality.

Italy

Italian Data Protection Authority (Garante)

11/12/2020

€12,251,601

Vodafone Italia S.p.A

Art. 5 (1), (2) GDPR, Art. 6 (1) GDPR, Art. 7 GDPR, Art. 15 (1) GDPR, Art. 16 GDPR, Art. 21 GDPR, Art. 24 GDPR, Art. 25 (1) GDPR, Art. 32 GDPR, Art. 33 GDPR

Multiple

The Italian DPA fined Vodafone Italia EUR 12,251,601 for unlawful telemarketing using the data of millions of customers. After hundreds of complaints about unsolicited calls, it found consent and accountability violations, fake phone numbers used by call centers, improper handling of contact lists from external providers, and inadequate security of customer data.

Spain

Spanish Data Protection Authority (AEPD)

11/11/2020

€42,000

Vodafone España, S.A.U.

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The company unlawfully ported a data subject’s phone number without the subject’s consent (there was no signature on the porting contract).

Germany

The Federal Commissioner for Data Protection and Freedom of Information (BfDI)

11/11/2020

€900,000

1&1 Telecom GmbH

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The BfDI fined 1&1 Telecom GmbH EUR 900,000, down from EUR 9,55 million, because a customer could obtain another customer's data by giving their name and date of birth, contrary to Art. 32 GDPR. The cut reflected cooperation and low culpability: no customer had objected to the hotline identification procedure, and the court found no massive data leakage.

Spain

Spanish Data Protection Authority (AEPD)

11/10/2020

€3,000

Miguel Ibáñez Bezanilla, S.L.

Art. 13 GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

The company’s website, which is a license plate seller, demanded personal information in the form of first and last name, copy of ID card and driver’s license, as well as the car’s VIN number, yet did not offer an updated data processing policy in accordance with the GDPR, or an encrypted transport protocol.

Spain

Spanish Data Protection Authority (AEPD)

11/06/2020

€60,000

Vodafone España, S.A.U.

Art. 6 GDPR

Failure to comply with data processing principles

Vodafone Espana had sent a customer’s invoice data to an unauthorized third party because of a customer invoice complaint. The initial fine of EUR 75,000 was reduced to EUR 60,000 due to immediate payment.

Spain

Spanish Data Protection Authority (AEPD)

11/06/2020

€20,000

Xfera Moviles S.A.

Art. 31 GDPR

Failure to implement sufficient measures to ensure information security

The company failed to cooperate and comply with the AEPD when demanded specific information and documentation.

Spain

Spanish Data Protection Authority (AEPD)

11/05/2020

€75,000

Telefonica Moviles Espana, S.A.U.

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The data subject complained to the DPA that the company had unlawfully issued invoices to him, and also collected the respective amounts from his bank account, without the data subject even being a customer of the company. The complaints against the company have yet to meet with any legal success.

Spain

Spanish Data Protection Authority (AEPD)

11/03/2020

€30,000

Vodafone España, S.A.U.

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The company unlawfully processed a data subject’s personal data due to a mix-up in the correct assignment of the customer contracts. Moreover, Vodafone imposed a debt from the data subject for this particular issue of mixing up the customers.

United Kingdom

Information Commissioner (ICO)

10/30/2020

€20,450,000

Marriott International, Inc

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The UK ICO fined Marriott International £18.4 million (about EUR 20.4 million) over a cyber incident exposing over 330 million guest records, 30 million of them from 31 EEA countries and about seven million from the UK. The 2014 Starwood breach was found in 2018, after Marriott bought Starwood in 2016. The ICO cited inadequate security checks but credited cooperation.

Italy

Italian Data Protection Authority (Garante)

10/29/2020

€4,000

Borgo Fonte Scura s.r.l.

Art. 5 (1) a) GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Italian DPA fined the company for having installed a video surveillance system that recorded three data subjects during their time at work. In this sense, the data subjects had not been properly informed about the processing of their personal data as part of the video surveillance.

Italy

Italian Data Protection Authority (Garante)

10/29/2020

€20,000

Gaypa s.r.l.

Art. 5 (1) a), c), e) GDPR, Art. 12 GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Italian DPA fined Gaypa s.r.l. EUR 20,000 for keeping a former employee's email address active. After the contract ended, the company retained constant access to the inbox and did not inform the person about the continued use of the account, the continued storage of incoming and outgoing emails on its servers, or the data processing.

Greece

Hellenic Data Protection Authority (HDPA)

10/29/2020

€1,000

American College of Greece

Art. 12 (3), (4) GDPR

Non-compliance with subjects' rights protection safeguards

The American College of Greece was fined EUR 1,000 by the Hellenic DPA (HDPA) for violating the right of access and the right to demand the erasure of personal data.

Spain

Spanish Data Protection Authority (AEPD)

10/28/2020

€36,000

Vodafone España, S.A.U.

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

Unlawful processing of personal data of a data subject. This happened because of an error in the assignment procedure of the customer contracts.

Spain

Spanish Data Protection Authority (AEPD)

10/28/2020

€4,000

Play Orenes, S.L.

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The company unlawfully used a CCTV camera surveillance system to capture the public space, which is a violation of the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

10/26/2020

€4,000

Organic Natur 03 S.L.

Art. 13 GDPR

Failure to comply with data processing principles

The company used a membership contract containing a pre-defined privacy policy that prevented any express consent and negotiation of the signing client.

Spain

Spanish Data Protection Authority (AEPD)

10/26/2020

€50,000

Conseguridad SL

Art. 37 GDPR

No data protection officer appointed

The company, despite being a private security company for video surveillance systems, did not appoint a data protection officer, and it thus violated Art. 37 GDPR.

Italy

Italian Data Protection Authority (Garante)

10/26/2020

€20,000

Università Campus Bio-medico di Roma (Polyclinic)

Art. 5 (2) a), f) GDPR, Art. 9 GDPR

Failure to comply with data processing principles

Due to a human error in the integration of two IT systems, personal health data of over 74 patients were made accessible to other patients via the online medical reports on their smartphones. The data protection authority was notified of this breach in due time, under Art. 33 GDPR.

Spain

Spanish Data Protection Authority (AEPD)

10/23/2020

€12,000

Recambios Villalegre S.L.

Art. 6 GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The Spanish DPA (AEPD) fined Recambios Villalegre S.L. EUR 10,000 for posting photos from its video surveillance on Facebook and accusing a person of theft, and EUR 2,000 for lacking a required video surveillance sign in the store. The company urged others to share the posts, and hundreds of people humiliated, insulted and threatened the individual.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

10/23/2020

€54,800

Deichmann KFT

Art. 12 GDPR, Art. 15 GDPR, Art. 18 (1) c) GDPR, Art. 25 GDPR

Non-compliance with subjects' rights protection safeguards

Deichmann KFT in Hungary denied a data subject access to CCTV footage from a local store, saying an official order was needed. The data subject wanted it to prove not receiving change after paying. The denial violated Art. 15 of the GDPR, and the company also deleted the footage despite the request not to delete it under Art. 18 (1) c) GDPR.

Cyprus

Cypriot Data Protection Commissioner

10/22/2020

€6,000

Cyprus Police

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Cyprus Police was fined after a police officer had unauthorized access to a database with personal data about vehicle owners and passed information from it to a third party, outside his or her work capacity and without a legal reason. The DPA found the police had insufficient organizational and technical measures to prevent unauthorized access and disclosure.

Lithuania

Lithuanian Data Protection Authority (VDAI)

10/21/2020

€15,000

Vilnius City Municipality Administration

Art. 5 (1) d) GDPR, Art. 5 (1) f) GDPR

Non-compliance with lawful basis for data processing

Vilnius City Municipality Administration violated the accuracy, integrity and confidentiality principles of Art. 5 (1) f) GDPR. When synchronizing its Population Information System with the State Centre for Business Registers, an adoption applicant's data was mistakenly replaced with the biological parents' data, which was accessible in the Population Register.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/20/2020

€2,000

Globus Score SRL

Art. 58 GDPR

Non-cooperation with Data Protection Authority

The company failed to comply with the request for information of ANSPDCP

Cyprus

Cypriot Data Protection Commissioner

10/19/2020

€1,000

Grant Ideas Ltd

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The company unlawfully sent emails to data subject despite not having a sufficient legal basis to do so.

Cyprus

Bank of Cyprus Public Company Ltd

10/19/2020

€15,000

Social Insurance Services of the Ministry of Labor, Welfare and Social Insurance

Art. 5 (1) f) GDPR, Art. 5 (2) GDPR, Art. 15 GDPR, Art. 32 GDPR, Art. 33 GDPR

Non-compliance with lawful basis for data processing

In Cyprus, the Social Insurance Services of the Ministry of Labor, Welfare and Social Insurance was fined after a client's Art. 15 GDPR access request went unanswered in due time because the insurance contract was lost. The DPA found violations of Art. 15, Art. 15 (1) f), Art. 32 and Art. 33 f. GDPR, including not informing the data subject of the incident.

Austria

Austrian Data Protection Authority (DSB)

10/19/2020

€600

Private individual

Art. 5 (1) 1) GDPR, Art. 9 GDPR

Failure to comply with data processing principles

The private individual published private medical personal data (names, diagnostic findings, medication data, medical diagnoses, social security numbers, data on hospital admissions and discharges, names of treating physicians) of multiple patients on his Facebook page. This data was classified as health data in accordance with Art. 4 (15) GDPR.

Austria

Austrian Data Protection Authority (DSB)

10/19/2020

€150

Private individual

Art. 5(1) a) GDPR, Art. 6 GDPR

Failure to comply with data processing principles

A private individual unlawfully filmed a female person while she was using a WC cabin, by sliding the smartphone under the cabin partition wall, with the front camera point toward the female person.

United Kingdom

Information Commissioner (ICO)

10/16/2020

€22,046,000

British Airways

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

In July 2019 the UK ICO notified British Airways of a planned £183,39M fine for GDPR breaches including Art. 32. A September 2018 incident diverted traffic to a fraudulent site harvesting data of more than 500,000 customers, blamed on inadequate security. Taking the COVID-19 impact on airlines into account, the ICO cut the fine to £20 million (about EUR 22,046,000).

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/15/2020

€3,000

S.C. Marsorom S.R.L.

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The company unlawfully disclosed personal data of employees on the company website due to inadequate organizational and technical measures to ensure information security.

Spain

Spanish Data Protection Authority (AEPD)

10/09/2020

€900

Café Restaurante B.B.B

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The restaurant used a CCTV that also captured public space, which is a violation of the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

10/09/2020

€2,000

Private individual

Art. 5 (1) c) GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The private person was fined for using a CCTV camera that captured the foreign space of a neighbour.

Spain

Spanish Data Protection Authority (AEPD)

10/09/2020

€50,000

Centro de Investigación y Estudio para la Obesidad, SL

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The responsible party was fined for having transferred the data subject’s personal data to Evo Finance EFC, SA while processing a health insurance application, without being within its legal rights to do so, since the specific medical treatment was not carried out yet.

Spain

Spanish Data Protection Authority (AEPD)

10/09/2020

€5,000

Caja Rural San José de Nules S. Cooperativa de Crédito

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

The company unlawfully published information containing the names and surnames of its employees. The data subject’s financial situates was illegally disclosed, as a result.

Spain

Spanish Data Protection Authority (AEPD)

10/06/2020

€60,000

Lycamobile

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The company was fined to the unlawful processing of personal data without having the sufficient legal basis, due to the incorrect information related to the owners of prepaid phone cards (the confusion was between the actual owners of the prepaid cards and the registered owners in the company’s business register).

Spain

Spanish Data Protection Authority (AEPD)

10/06/2020

€4,000

Callesgarcia, S.L.

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The company used a personal photo of the data subjects for marketing purposes without a sufficient legal basis.

Spain

Spanish Data Protection Authority (AEPD)

10/03/2020

€3,000

Avata Hispania, S.L.

Art. 5 GDPR, Art. 6 GDPR, Art. 28 (3) g) GDPR

Failure to comply with data processing principles

The company processed the personal data of the data subject despite the termination of the contractual relationships between the two parties, which is a violation of Art. 28 (3) g) GDPR.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/01/2020

€3,000

Megareduceri TV S.R.L.

Art. 31 GDPR, Art. 58 GDPR

Non-cooperation with Data Protection Authority

Fined for failing to comply with an order of the supervisory authority.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/01/2020

€2,000

Militari R home association

Art. 31 GDPR, Art. 58 GDPR

Non-cooperation with Data Protection Authority

Fined for failing to comply with an order of the supervisory authority.

Germany

Data Protection Authority of Hamburg

10/01/2020

€32,258,708

H&M Hennes & Mauritz Online Shop A.B. & Co. KG

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Hamburg data protection officer found that since 2014 H&M had stored employees' details on a network drive: illnesses and diagnoses noted after vacations or illness, plus religious beliefs and family problems learned through the grapevine. Over 50 managers could access it and used it to evaluate employees and make employment decisions. A technical error exposed it.

Spain

Spanish Data Protection Authority (AEPD)

09/30/2020

€3,000

Venu Sanz Chef, S.L.

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The company unlawfully used personal data for marketing purposes.

Italy

Italian Data Protection Authority (Garante)

09/30/2020

€80,000

Azienda Ospedaliera di Rilievo Nazionale 'Antonio Cardarelli' (Private Hospital)

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 13 GDPR, Art. 28 GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

The Italian DPA found that the Antonio Cardarelli hospital had not complied with its information obligations and had no adequate processing agreement with its data processor under Art. 28 GDPR. A platform configuration error made a list of codes assigned to participants in a public competition temporarily accessible, violating information security.

Italy

Italian Data Protection Authority (Garante)

09/30/2020

€60,000

Scanshare s.r.l.

Art. 5 (1) a) GDPR, Art. 6 GDPR, Art. 9 GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

The Italian DPA fined Scanshare s.r.l. EUR 60,000. A configuration error left a list of codes assigned to all candidates in a public competition temporarily accessible on the platform, letting other candidates access participants' personal data. Scanshare, acting on behalf of the Antonio Cardarelli hospital, violated the principle of information security.

Spain

Spanish Data Protection Authority (AEPD)

09/25/2020

€60,000

Xfera Moviles S.A.

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The company did not remove the data subject’s personal data when his/her telephone services contact was cancelled. Moreover, the company sent a warning to the data subject post-cancellation, which was an unlawful processing of the data subject’s personal data.

Norway

Norwegian Supervisory Authority (Datatilsynet)

09/25/2020

€13,900

Odin Flissenter AS

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

Odin Flissenter AS assessed the credibility of another company and processed personal data related to a natural person (the owner of the assessed company) without sufficient legal basis to do so.

Spain

Spanish Data Protection Authority (AEPD)

09/22/2020

€60,000

GLP Instalaciones 86, SL

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

GLP Instalaciones 86, SL processed a customer's personal data without a sufficient legal basis. After the man commissioned Naturgy Energy Group S.A. to install air conditioning, two companies, one of them GLP, contacted him posing as Naturgy employees, which Naturgy denied. His surname, telephone number, email address and bank details were processed unlawfully.

Spain

Spanish Data Protection Authority (AEPD)

09/22/2020

€7,800

Iweb Internet Learning, S.L.

Art. 7 GDPR, Art. 12 GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The company had a lack of information in the privacy policy section, and an inadequate obtainment of consent, since there was only a general type of consent without differentiating between various types of data processing purposes.

Spain

Spanish Data Protection Authority (AEPD)

09/17/2020

€60,000

Vodafone España, S.A.U.

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

One of Vodafone’s customers received electronic bills via email despite having terminated his contract, which was a processing personal data without sufficient legal basis.

Spain

Spanish Data Protection Authority (AEPD)

09/17/2020

€3,000

Grupo Carolizan

Art. 5 GDPR

Failure to comply with data processing principles

A CCTV system was being used to monitor the public area in front of a building, covering the public space. This situation was in violation with the principle of data minimization. The cameras should have been used in a way that didn’t monitor the public space.

Spain

Spanish Data Protection Authority (AEPD)

09/17/2020

€60,000

Vodafone España, S.A.U.

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The complainant, former customer of the company, received several e-mails containing electronic bills, despite the fact that he had terminated his contract with the company already. The data subject’s personal data was being processed without sufficient legal basis.

Spain

Spanish Data Protection Authority (AEPD)

09/16/2020

€10,000

Property owners community

Art. 5 GDPR

Failure to comply with data processing principles

The owners community published a document containing personal data (such as information about the identity of the data subjects and related debts) to the public notice billboard.

Spain

Spanish Data Protection Authority (AEPD)

09/11/2020

€1,500

Political Party

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The political party requested a former party member to act as an election representative during the election process. This request was unlawful due to the insufficient legal basis regarding the data processing by that individual.

Greece

Hellenic Data Protection Authority (HDPA)

09/11/2020

€8,000

Private person

Art. 5 GDPR

Failure to comply with data processing principles

The data controller monitored public space using CCTV cameras, which was outside the scope of the surveillance system.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

09/08/2020

€2,000

Sanatatea Press Group S.R.L.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The company sent personal data related to the registration to an online course, to other participants. This was due to a technical error.

Poland

Polish National Personal Data Protection Office (UODO)

09/08/2020

€11,200

Warsaw University of Life Sciences

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A private notebook of a University employee, containing personal data of study candidates at SGGW, was stolen.

Spain

Spanish Data Protection Authority (AEPD)

09/07/2020

€3,000

Barcelona Airport Security Guard Association (‘AVSAB’)

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

One of the AVASB security committee members sent WhatsApp messages containing personal information about employees, to private phone numbers. This constitutes a violation of the confidentiality principle which states that not only is the data controller obligated to respect it but everyone else involved in the data processing.

Italy

Italian Data Protection Authority (Garante)

09/07/2020

€2,000

Instituto Comprensivo Statale Crucoli Torretta

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

The Institute published personal data of subjects, including inter alia, notes about health, and progress in school, on the Institute website. This was due to a technical error.

Belgium

Belgian Data Protection Authority (APD)

09/07/2020

Unknown

Former mayor of a community

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The former mayor sent unlawful election advertisements to citizens.

Update:The Brussels Court of Appeal overturned the fine of EUR 5,000 that was originally given to the mayor for unlawfully sending electoral advertising to citizens.

Italy

Italian Data Protection Authority (Garante)

09/03/2020

€2,000

Comune di Casaloldo

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The community illegally published personal data on the community’s official website.

Norway

Norwegian Supervisory Authority (Datatilsynet)

09/03/2020

€276,000

Bergen Municipality

Art. 5 (1) f) GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

The Municipality of Bergen notified the Data Protection Authority in October 2019 of a data breach concerning the communication between school and home, a tool called “Vigilo”. Apparently, this tool was improperly secured to adequately protect personal data against any potential threats.

Norway

Norwegian Supervisory Authority (Datatilsynet)

09/03/2020

€276,000

Bergen Municipality

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Update: The fine was decreased to €276,000.

The municipality was fined €283,000 because of security shortcomings as well as the non-compliance with data processing principles in relation to a module for communication between parents and schools.

Spain

Spanish Data Protection Authority (AEPD)

09/01/2020

€75,000

Telefónica Móviles España, SAU

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The data subject received hundreds of SMS messages and unsolicited calls, a result of the unlawful data processing of the company.

Poland

Polish National Personal Data Protection Office (UODO)

08/31/2020

€22,700

Surveyor General of Poland (‘GKK’)

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

Personal data including land and mortgage registers (names, surnames, other personal data) was unlawfully processed on the GEOPORTAL2 platform.

Spain

Spanish Data Protection Authority (AEPD)

08/28/2020

€5,000

Basketball Federation of Castilla and Leon

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The Basketball Federation unlawfully disclosed personal information of the data subjects to third parties, which then published the data on the internet. Moreover, the Federation also disclosed the personal data to a newspaper, violating the principles of integrity and confidentiality.

Spain

Spanish Data Protection Authority (AEPD)

08/28/2020

€50,000

Bankia S.A.

Art. 5 (1) b) GDPR

Failure to comply with data processing principles

The bank failed to erase the personal data of a past customer, allowing access to other bank employees. The Data Protection Authority deemed this to be a violation of the principle of purpose limitation.

Ireland

Data Protection Authority of Ireland

08/18/2020

€65,000

Cork University Maternity Hospital

Art. 5 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Data Protection Authority of Ireland fined the Cork University Maternity Hospital after confirming that the personal data of 78 patients had been disposed of in a public recycling center. Part of the documents included special-category personal data of six patients, among which were future planned care programs and medical history.

Spain

Spanish Data Protection Authority (AEPD)

08/17/2020

€5,000

Party of the Socialists of Catalonia

Art. 5 (1) b) GDPR

Failure to comply with data processing principles

The political party unlawfully used personal information provided by a doctor to contact the complainant’s relative, asking for political support. This wasn’t in accord with the express purpose of the data collection, and it is a violation of the principle of purpose limitation.

Estonia

Estonian Data Protection Authority

08/17/2020

€48

Police Officer

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The police officer had used state resources (police database) for private research activities.

Italy

Italian Data Protection Authority (Garante)

08/10/2020

€10,000

Community of Baronissi

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The community unlawfully published on its website personal data of various data subjects, including places of birth, names, birth dates, places of residence, and more.

Italy

Italian Data Protection Authority (Garante)

08/10/2020

€10,000

Cavauto S.R.L.

Art. 5 GDPR, Art. 6 GDPR, Art. 7 GDPR

Failure to comply with data processing principles

The company accessed personal data of a former employee on his work computer.

Spain

Spanish Data Protection Authority (AEPD)

08/06/2020

€3,000

GROW BEATS SL

Art. 12 GDPR, Art. 13 GDPR, Art. 14 GDPR

Failure to comply with data processing principles

The company had installed a cookie policy on the website, offering no information regarding the purpose of the cookies, their properties, or the time they would remain active in the user’s device.

Italy

Italian Data Protection Authority (Garante)

08/06/2020

€3,000

GTL S.R.L.

Art. 12 GDPR, Art. 15 GDPR

Non-compliance with lawful basis for data processing

The company failed to grant access to personal data of a data subject, breaching Art. 15 GDPR.

Spain

Spanish Data Protection Authority (AEPD)

08/05/2020

€3,000

Restaurant

Art. 5 (1) c) GDPR, Art. 12 GDPR, Art. 13 GDPR

Failure to comply with data processing principles

The restaurant had installed a CCTV system that unlawfully monitored the public space, besides the required restaurant space.

Italy

Italian Data Protection Authority (Garante)

08/05/2020

€2,000

School

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The school had placed personal data about pupils on the public notice board.

France

French Data Protection Authority (CNIL)

08/05/2020

€250,000

Spartoo

Art. 5 (1) GDPR, Art. 13 GDPR, Art. 14 GDPR

Failure to comply with data processing principles

The French DPA fined online retailer Spartoo for recording telephone hotline conversations, including bank details of orders and addresses, and storing partially unencrypted bank details in its databases. It found violations of data minimization and of Art. 13 GDPR information obligations, since its data protection information to clients was partially incorrect.

Finland

Deputy Data Protection Ombudsman

08/05/2020

€7,000

Acc Consulting Varsinais-Suomi

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The company had sent unsolicited marketing SMS messages without obtaining the consent of the recipients.

Austria

Austrian Data Protection Authority (DSB)

08/05/2020

€100

Bank

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

A bank employee unlawfully made a copy of a client’s identity card who wanted to exchange €100 in foreign currency. The employee stated that they did that in accordance with money laundering laws. However, these laws apply only to sums above €100.

Spain

Spanish Data Protection Authority (AEPD)

08/04/2020

€60,000

Vodafone España, S.A.U.

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

Vodafone informed a data subject of the porting of a phone number which the data subject had not requested or confirmed.

Italy

Italian Data Protection Authority (Garante)

08/04/2020

€1,000

Supermarket

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The supermarket’s operator displayed a letter of dismissal to the personnel manager on the public notice board of the supermarket.

Italy

Italian Data Protection Authority (Garante)

08/04/2020

€5,000

National Institute for Social Security – Department of the Province of Brescia

Art. 15 GDPR

Non-compliance with lawful basis for data processing

The data controller denied access to personal health data to the data subject, going against Art. 15 GDPR.

Italy

Italian Data Protection Authority (Garante)

08/04/2020

€15,000

Mapei S.p.A

Art. 5 GDPR, Art. 6 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 15 GDPR, Art. 17 GDPR

Failure to comply with data processing principles

The company failed to delete the e-mail account of the data subject despite the data subject’s employment termination. Moreover, the company had automatically forwarded the incoming e-mails. When the data subject demanded access and erasure of the e-mail account, the company failed to respond at all and didn’t provide any information at all.

Denmark

Danish Data Protection Authority (Datatilsynet)

08/04/2020

€20,100

PrivatBo A.M.B.A

Art. 5 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

During a sale of real estate, the company distributed USB sticks to tenants containing personal data of other persons, including lease agreements and other confidential data.

Greece

Hellenic Data Protection Authority (HDPA)

08/03/2020

€3,000

Candidate for parliamentary elections

Art. 15 GDPR

Non-compliance with lawful basis for data processing

The data subject attempted to use its right to access according to Art. 15 GDPR, when it received telephone calls related to a candidacy for parliamentary elections. The data subject didn’t receive any information regarding the right to access.

Spain

Spanish Data Protection Authority (AEPD)

07/31/2020

€1,500

Tour & People Max S.L.

Art. 21 GDPR

Non-compliance with lawful basis for data processing

The company made unsolicited marketing calls to data subjects, despite the fact that the data subjects had objected to the data processing. This was also a breach of Article 48 (1)(b) of General Law 9/2014.

Spain

Spanish Data Protection Authority (AEPD)

07/31/2020

€45,000

Vodafone España, S.A.U.

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The data subject had made an erasure request, yet the company continued to use the client’s phone number for marketing purposes.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

07/30/2020

€2,000

SC Viva Credit IFN SA

Art. 17 GDPR

Information obligation non-compliance

The company failed to notify the data subject within one month about the measures it would take following the data subject’s request for data deletion.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

07/30/2020

€2,000

Romanian Post National Company

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The data controller failed to implement adequate technical and organizational measures, which led to the processing of personal data (e-mail addresses and telephone numbers) of 81 data subjects.

Italy

Italian Data Protection Authority (Garante)

07/30/2020

€2,000

Community of Manduria

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The community unlawfully sent the personal data of an employee to the press.

Italy

Italian Data Protection Authority (Garante)

07/29/2020

€4,000

Region of Campania

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The Region’s website had published an enforcement order in the civil proceedings section, which contained the name and place of residence, as well as the amount of the claim.

Denmark

Danish Data Protection Authority (Datatilsynet)

07/28/2020

€147,800

Arp Hansel Hotel Group A/S

Art. 5 (1) e) GDPR

Failure to implement sufficient measures to ensure information security

After inspecting Arp Hansel Hotel Group A/S to check whether it had procedures ensuring personal data was not kept longer than necessary, the Danish DPA fined it. One of the company's data reservation systems held large amounts of data that should have been deleted under its own deletion deadlines.

Belgium

Belgian Data Protection Authority (APD)

07/28/2020

€3,000

Communal political association

Art. 5 GDPR, Art. 6 GDPR, Art. 14 GDPR

Failure to comply with data processing principles

During the local elections in 2018, a communal political association released unlawful election advertisements to the residents. The association had compared the electoral rolls from 2012 to those from 2018 without having the necessary legal basis and without observing Art. 14 of the GDPR.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

07/27/2020

€5,000

SC CNTAR TAROM SA

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The company had disclosed data of five Tarom passengers due to insufficient organizational and technical measures for secure data processing. The Data Protection Authority stated that Tarom was obligated to instruct its employees to take corrective action in such situations, and perform risk assessment procedures beforehand.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

07/23/2020

€1,700

Employer

Art. 12 GDPR, Art. 15 GDPR, Art. 17 GDPR

Information obligation non-compliance

The employer did not update the private address of an employee and delete the old address.

Spain

Spanish Data Protection Authority (AEPD)

07/23/2020

€5,000

Xfera Moviles S.A.

Art. 58 GDPR

Non-cooperation with Data Protection Authority

Xfera Moviles was obligated by the AEPD to submit specific documents and information but failed to do so. The AEPD issued a fine of €5,000 as a result.

Spain

Spanish Data Protection Authority (AEPD)

07/23/2020

€5,000

El Real Sporting de Gijon S.A.D.

Art. 6 GDPR, Art. 7 GDPR

Failure to comply with data processing principles

The company was fined for sending direct marketing communications without obtaining the data subjects’ consent first. The form submitted by the company failed to comply with the GDPR.

Spain

Spanish Data Protection Authority (AEPD)

07/23/2020

€10,000

El Periódico de Catalunya, S.L.U.

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

Despite having made a request for erasure from the company’s records, the data subject received another newsletter. The company had confirmed the erasure prior to this event. Apparently, an external service provider of the company had committed an error.

Spain

Spanish Data Protection Authority (AEPD)

07/23/2020

€55,000

Telefónica Móviles España, SAU

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The company had processed the data subject’s personal data (including bank details, first and last name) to activate three telephone lines that the data subject had not requested or confirmed.

Spain

Spanish Data Protection Authority (AEPD)

07/23/2020

€70,000

Telefónica Móviles España, SAU

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The data subject was charged an invoice for two telephone lines that he’d never ordered or approved. The company had unlawfully stored and processed the data subject’s data without the data subject’s consent.

Spain

Spanish Data Protection Authority (AEPD)

07/23/2020

€75,000

Telefónica Móviles España, SAU

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The company had ported the telephone line of the data subject from his current company to Telefónica Móviles España without getting the data subject’s consent first. Personal data about the data subject was transferred from the former telephone company to Telefónica Móviles España without a sufficient legal basis.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

07/23/2020

€560

Forbes Hungary

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

Forbes Hungary published a list of the 50 wealthiest Hungarians and the largest family businesses without sufficient balance of interests, conflicting with Art. 6 (1) f) GDPR.

Spain

Spanish Data Protection Authority (AEPD)

07/22/2020

€60,000

GLP Instalaciones 86, SL

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

GLP Instalaciones 86, SL was fined in Spain for unlawfully processing a data subject's telephone number, name, bank details and email. The person had asked Naturgy Energy Group S.A. for an air conditioning installation and was contacted by two companies, GLP among them, posing as part of Naturgy. Naturgy said they were not its employees or authorized installers.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

07/21/2020

€500

Apartment building owners association

Art. 5 GDPR, Art. 6 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 25 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

An apartment building owners association in Romania was fined for unlawfully exporting a still CCTV image and posting it on the building's billboard. It also violated the information obligations under Art. 12, 13 GDPR, and Art. 25 and 32 GDPR, by giving insufficient information about the CCTV system and failing to take adequate organizational security measures.

Spain

Spanish Data Protection Authority (AEPD)

07/20/2020

€1,500

Comercial Vigobrandy, SA

Art. 12 GDPR, Art. 13 GDPR, Art. 14 GDPR

Failure to comply with data processing principles

The company had installed a CCTV system without the adequate information of doing so.

Spain

Spanish Data Protection Authority (AEPD)

07/20/2020

€24,000

Banco Bilbao Vizcaya Argentaria, S.A.

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The bank had no lawful right (contractual relationship) to process the solvency and credit information files of the data subject. This was a flagrant breach of Art. 6 (1) of the GDPR.

Spain

Spanish Data Protection Authority (AEPD)

07/20/2020

€40,000

Iberia Lae SA Operadora Unipersonal

Art. 58 GDPR

Non-cooperation with Data Protection Authority

The company failed to grant the data subject access to telephone records, despite the AEPD issuing a relevant order in this sense.

Spain

Spanish Data Protection Authority (AEPD)

07/20/2020

€70,000

Xfera Moviles S.A.

Art. 5 GDPR

Failure to comply with data processing principles

The data subject stated that another Xfera Movies customer had called him, stating that the company had sent an invoice to his bank account containing the personal details of the data subject. The company had committed a technical error and breached the principles of integrity and confidentiality.

Spain

Spanish Data Protection Authority (AEPD)

07/20/2020

€80,000

Orange Espagne S.A.U.

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The company unlawfully activated several telephone line contracts using the personal data of the data subjects. This was unlawful due to the fact that the personal data of the data subjects was processed by the company despite not having sufficient legal basis to do so.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

07/16/2020

€28

Google Ireland Ltd.

Art. 12 GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The company failed to comply with a data subject’s request to access information in a given time period.

Poland

Polish National Personal Data Protection Office (UODO)

07/15/2020

€22,300

Office for geodesy and cartography

Art. 32 GDPR, Art. 58 GDPR

Failure to implement sufficient measures to ensure information security

The data controller refused access to the supervisory authority during an audit on the premises.

Belgium

Belgian Data Protection Authority (APD)

07/14/2020

€600,000

Google Belgium SA

Art. 5 GDPR, Art. 6 GDPR, Art. 17 (1) a) GDPR, Art. 12 GDPR

Non-compliance with lawful basis for data processing

The Belgian DPA fined Google Belgium SA €600,000: €500,000 for breaching Art. 17 GDPR by rejecting a data subject's request to dereference outdated articles about unfounded harassment complaints that damaged their reputation, and €100,000 for breaching the transparency principle. The DPA said the same principle applies to public persons holding political office.

Italy

Italian Data Protection Authority (Garante)

07/13/2020

€200,000

Merlini s.r.l.

Art. 5 GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 28 GDPR, Art. 29 GDPR

Non-compliance with lawful basis for data processing

Merlini s.r.l. was fined in Italy for providing telemarketing services for Wind Tre S.p.A. through a third-party provider. It lacked a sufficient legal basis for processing the data via that provider (Art. 5-7 GDPR) and had no contractual agreement with it (Art. 28, 29 GDPR).

Italy

Italian Data Protection Authority (Garante)

07/13/2020

€800,000

Iliad Italia S.p.A.

Art. 5 GDPR, Art. 25 GDPR

Non-compliance with lawful basis for data processing

Iliad Italia S.p.A. was fined in Italy for using inappropriate methods to process customer data and record payment details tied to SIM card activation. It broke the principles of transparency, lawfulness, fairness, and confidentiality and integrity. The data was unlawfully used for marketing and for storage purposes on the official website.

Italy

Italian Data Protection Authority (Garante)

07/13/2020

€16,700,000

Wind Tre S.p.A.

Art. 5 GDPR, Art. 6 GDPR, Art. 12 GDPR. Art. 24 GDPR, Art. 25 GDPR

Non-compliance with lawful basis for data processing

Wind Tre S.p.A. was fined in Italy for unlawful marketing: more than a hundred clients reported unsolicited emails, SMS and calls, and their contact details were on public telephone lists despite objections. Clients could not withdraw consent because the Data Protection Policy lacked the necessary information, and its apps allowed withdrawal only 24 hours later.

Belgium

Belgian Data Protection Authority (APD)

07/12/2020

€5,000

Operator of CCTV of a residential building

Art. 6 GDPR, Art. 7 GDPR

Failure to comply with data processing principles

The operator of CCTV cameras on a residential property overlooking the shared space of two blocks of flats received a fine of €5,000. Despite having the property owners give their consent to the surveillance by signing the notarized purchase contracts, the Data Protection Authority denied the owners’ consent and fined the data controller.

Spain

Spanish Data Protection Authority (AEPD)

07/10/2020

€1,000

Centro Internacional De Crecimiento Laboral Y Profesional S.L.

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with subjects' rights protection safeguards

The company sent marketing messages without the express consent of the receivers, and without offering a way for them to withdraw consent.

Spain

Spanish Data Protection Authority (AEPD)

07/10/2020

€1,500

Auto Desguaces Iglesias S.L.

Art. 5 GDPR

Non-compliance with subjects' rights protection safeguards

The company was fined because it installed security cameras that filmed the public roads. This infringed upon the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

07/10/2020

€5,000

Global Business Travel Spain

Art. 32 GPDR

Failure to implement sufficient measures to ensure information security

In Spain, Global Business Travel Spain was fined after an employee accessed the health data of a concerned person. The DPA found that the company had infringed Article 32 (2) and (4) of the GDPR because it had not put in place the organizational and technical measures needed to prevent unauthorized access.

Spain

Spanish Data Protection Authority (AEPD)

07/10/2020

€5,000

School Fitness Holiday & Franchising S.L.

Art. 5 GDPR

Non-compliance with subjects' rights protection safeguards

The school breached the transparency principle.

Spain

Spanish Data Protection Authority (AEPD)

07/10/2020

€12,000

Vodafone España, S.A.U.

Art. 5 GDPR

Non-compliance with subjects' rights protection safeguards

The company violated Article 5 of the GDPR when it changed the master data of a customer to the name of a third party, namely the ex-spouse of the customer.

Spain

Spanish Data Protection Authority (AEPD)

07/10/2020

€55,000

Xfera Moviles S.A.

Art. 5 GDPR, Art. 32 GDPR

Non-compliance with subjects' rights protection safeguards

When the company allocated a contract to a mobile phone connection to a new customer, the personal data of the old holder of the contract was made accessible. The company failed to comply with the principles of integrity and data confidentiality.

Poland

Polish National Personal Data Protection Office (UODO)

07/10/2020

€3,400

East Power Sp. z o.o.

Art. 31 GDPR, Art. 58 GDPR

Failure to implement sufficient measures to ensure information security

The East Power company failed to respond to three subpoenas related to a direct marketing complaint. Moreover, the data protection authority discovered that East Power had either obstructed the course of the investigation or, at the very least, did not fully cooperate with the supervisory authority in compliance with its obligations.

Norway

Norwegian Supervisory Authority (Datatilsynet)

07/10/2020

€46,660

Municipality of Rælingen

Art. 32 GDPR, Art. 35 GDPR

Failure to implement sufficient measures to ensure information security

The Municipality of Rælingen in Norway was fined €46,660 for processing children's health data related to disabilities on the Showbie digital learning platform. It did not carry out a DPIA under Article 35 GDPR beforehand and did not take the necessary organizational and technical measures, leading to unauthorized access, contrary to Article 32 GDPR.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

07/09/2020

€15,000

Proleasing Motors SRL

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The company did not take the necessary organizational and security measures, which led to the unauthorized publication on Facebook of a certain document that contained access details to personal data of 436 customers of Proleasing Motors SLR.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

07/06/2020

€830,000

Bureau Krediet Registration

Art. 12 GDPR, Art. 15 GDPR

Non-compliance with lawful basis for data processing

BKR only allowed data subjects to request their data once per years free of charge and by post only. For subsequent data requests it required people to pay a fee – something that violates GDPR, which states that data subjects can request access to their personal data free of charge any number of times they wish.

Italy

Italian Data Protection Authority (Garante)

07/02/2020

€15,000

Mapei S.p.A

Art. 5 GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 15 GDPR

Non-compliance with lawful basis for data processing

Mapei S.p.A. did not respond to the request for access to personal data from a data subject. Additionally, the company did not close down the email account of the data subject even after terminating the work contract.

Spain

Spanish Data Protection Authority (AEPD)

07/02/2020

€5,000

Xfera Moviles S.A.

Art. 31 GDPR, Art. 58 GDPR

Non-cooperation with Data Protection Authority

The company had not cooperated in full with the data protection authority.

Spain

Spanish Data Protection Authority (AEPD)

07/02/2020

€24,000

Iberdrola Clientes

Art. 5 GDPR

Non-compliance with subjects' rights protection safeguards

Iberdrola Clientes was fined €24,000 in Spain after a client received an electricity bill with another client's name, address and bank account. The company had not taken the necessary security and organizational measures, violating the confidentiality and integrity principles. The initial €40,000 fine was reduced due to confirmed voluntary payment.

Spain

Spanish Data Protection Authority (AEPD)

07/02/2020

€4,000

De Vere Spain S.L.

Art. 21 GDPR

Non-compliance with lawful basis for data processing

The data subject continued to receive marketing calls despite the fact the he/she requested the company to stop processing his/her personal data.

Spain

Spanish Data Protection Authority (AEPD)

07/02/2020

€3,600

Saunier-Tec Mantenimientos de Calor y Frio, SL.

Art. 33 GDPR

Failure to implement sufficient measures to ensure information security

The company hadn’t informed the AEPD in due time or in a sufficient manner, despite the fact that it made efforts in remedying a data breach. Thus, the company was issued a fine of €4,800 by the AEPD, which was reduced to €3,600 when the company agreed to pay the fine voluntarily.

Norway

Norwegian Supervisory Authority (Datatilsynet)

07/02/2020

€28,000

Odin Flissenter AS

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The company in question had no legal basis to process the personal data of another company, despite the apparently justified reason of assessing its credibility. The personal data related to the owner of the company assessed.

Ireland

Data Protection Authority of Ireland

06/30/2020

€40,000

Tusla Child and Family Agency

Art. 33 GDPR

Failure to implement sufficient measures to ensure information security

The company in question issued a letter in which it made abuse allegations to a particular third party. The third party posted this letter on social media.

Germany

Data Protection Authority of Baden-Wuerttemberg

06/30/2020

€1,240,000

Allgemeine Ortskrankenkasse

Art. 5 GDPR, Art. 6 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

AOK Baden-Würtemberg was fined in Germany over competitions run from 2015 to 2019 in which it collected personal data, including health insurance affiliation, to send marketing only to consenting participants. Its measures fell short of legal requirements, so over 500 lottery participants got marketing without consent. AOK stopped the process upon discovering this.

Denmark

Danish Data Protection Authority (Datatilsynet)

06/30/2020

€6,700

Lejre Municipality

Art. 5 GDPR, Art. 6 GDPR, Art. 33 GDPR, Art. 34 GDPR

Failure to implement sufficient measures to ensure information security

Lejre Municipality in Denmark was fined after its Child and Youth Centre regularly posted small sensitive recordings of citizens under 18 on the Lejre Municipal Personnel Portal, which all municipal employees could access, including many unrelated to the Centre or the cases. The Centre also did not inform the citizens in the recordings of this data breach.

Greece

Hellenic Data Protection Authority (HDPA)

06/29/2020

€5,000

New York College S.A.

Art. 5 GDPR

Failure to comply with data processing principles

The New York College had directly contacted the complainant by telephone and processed their personal data in a non-transparent way.

Isle of Man

Information Commissioner of Isle of Man

06/25/2020

€13,000

Department of Home Affairs

Art. 12 GDPR, Art. 15 GDPR

Failure to comply with data processing principles

The Department of Home Affairs was found guilty of compliance failure with the right of access to personal data as described by Articles 12 and 15 of the GDPR. Moreover, the Isle of Man declared that it would willingly apply the GDPR despite the fact that the Isle of Man is not an EU state.

Spain

Spanish Data Protection Authority (AEPD)

06/23/2020

€7,500

Miraclia

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with subjects' rights protection safeguards

Miraclia, a telecommunications company in Spain, was fined for recording telephone jokes with an app without the prior consent of the users in the conversation. The voice of the recorded individuals, when correlated with the telephone number, could constitute personal data, so data protection law applied to these recordings.

Spain

Spanish Data Protection Authority (AEPD)

06/22/2020

€2,000

Unknown

Art. 5 GDPR, Art. 6 GDPR, Art. 13 GDPR, Art. 14 GDPR

Non-compliance with subjects' rights protection safeguards

The company hadn’t complied with the information obligations when it used a CCTV surveillance system to record the public space and passing pedestrians, without their consent.

Norway

Norwegian Supervisory Authority (Datatilsynet)

06/22/2020

€112,000

Østfold HF Hospital

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

From 2013 to 2019, Østfold HF Hospital in Norway did not properly control or manage access to patient folders holding sensitive data, such as the reason for hospitalization. Datatilsynet concluded that the hospital lacked the organizational and technical measures needed to protect the data, breaching both the GDPR and the Patient Records Act.

Spain

Spanish Data Protection Authority (AEPD)

06/19/2020

€6,000

National Police Brigade

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with subjects' rights protection safeguards

The National Police Brigade unlawfully made copies of the business records of a specific company for the purpose of investigations. These business records contained data related to other third parties, and the National Police Brigade had no legal basis to process these third parties’ data.

Norway

Norwegian Supervisory Authority (Datatilsynet)

06/19/2020

€28,000

Aquateknikk AS

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The company requested access to data from a credit agency without any legal basis.

Belgium

Belgian Data Protection Authority (APD)

06/19/2020

€10,000

Unknown

Art. 5 GDPR, Art. 6 GDPR, Art. 15 GDPR

Non-compliance with lawful basis for data processing

The data subject received unwarranted and unsolicited e-mails from the company. Furthermore, upon request from the data subject that he is to be informed whenever his contact data is inserted into a database by the company, he received no response from the company in question.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/18/2020

€4,000

Enel Energie

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The company received a complaint that particular personal data was disclosed to another customer via e-mail. As the company did not comply with the complaint, the data protection authority issued a fine of €4,000 for failure to take adequate measures to prevent unlawful access to personal data.

Sweden

Data Protection Authority of Sweden

06/16/2020

€1,900

Housing Association

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

A Swedish housing association was fined for unlawfully using surveillance cameras and sound recording on staircases and entrances. The DPA held that sound recording has privacy implications and needs justifiable reasons in a residential building. It ordered the association to stop the sound recordings and improve its information on the camera surveillance.

Spain

Spanish Data Protection Authority (AEPD)

06/16/2020

€2,000

Café Bar

Art. 5 GDPR, Art. 6 GDPR, Art. 13 GDPR, Art. 14 GDPR

Non-compliance with subjects' rights protection safeguards

The café bar unlawfully used a CCTV surveillance system to record third parties when it had not sufficiently fulfilled its information obligations.

Belgium

Belgian Data Protection Authority (APD)

06/16/2020

€1,000

Unknown

Art. 17 GDPR, Art. 21 GDPR, Art. 31 GDPR

Information obligation non-compliance

The company continuously sent advertising e-mails to the data subject despite the fact that the data subject did not consent to this, and moreover, he’d requested that his contact data be deleted from the company’s database. Furthermore, the company did not respond to the data protection authority’s inquiries for this investigation.

Spain

Spanish Data Protection Authority (AEPD)

06/15/2020

€75,000

Xfera Moviles S.A.

Art. 6 GDPR

Non-compliance with subjects' rights protection safeguards

A data subject received a notification from a debt collection company demanding payments for Xfera Moviles services, although the data subject had ended the relationship with Xfera Moviles in September 2017. Xfera Moviles S.A. was fined in Spain for breaching Art. 6 of the GDPR by processing the data without consent.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

06/12/2020

€288,000

Digi Távközlési Szolgáltató Kft.

Art. 5 (1) b), (e) GDPR, Art. 32 (1), (2) GDPR

Failure to implement sufficient measures to ensure information security

Digi Távközlési Szolgáltató Kft. was fined in Hungary for breaching the storage limitation and purpose limitation principles: its databases held a large amount of customer data no longer relevant to any essential purpose, with no retention period set. The authority also found inadequate risk prevention and data security, and that the data was not encrypted.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/11/2020

€3,000

Telekom Romania

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Telekom Romania was fined for breaching Art. 32 GDPR: inefficient and inadequate security measures, whose accuracy was limited, allowed unlawful processing of personal data. It was ordered to immediately adopt more effective mechanisms to accurately identify and protect clients' personal data against unlawful and unauthorized disclosure and processing.

Spain

Spanish Data Protection Authority (AEPD)

06/09/2020

€5,000

Consulting de Seguridad e Investigacion Miora Dp Madrid S.L.

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with subjects' rights protection safeguards

The data subject received marketing messages without his consent.

Spain

Spanish Data Protection Authority (AEPD)

06/09/2020

€540

Chenming Ye (Bazar Real)

Art. 13 GDPR, Art. 14 GDPR

Information obligation non-compliance

A CCTV camera was unlawfully used in a shop without the proper information.

Spain

Spanish Data Protection Authority (AEPD)

06/09/2020

€1,000

Property Owner

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The property owner unlawfully captured the public roads via a CCTV camera, breaching the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

06/09/2020

€75,000

Equifax Iberica, S.L.

Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

Equifax Iberica, S.L. was fined in Spain after a data subject asked for his data to be deleted from the records of the National Association of Financial Credit Institutions (ASNEF). Equifax refused, saying he had been excessive in an earlier deletion request. The DPA held this violated the right to erasure and blocking obligations under national law.

Spain

Spanish Data Protection Authority (AEPD)

06/09/2020

€39,000

Xfera Moviles S.A.

Art. 5 (1) f) GDPR

Non-compliance with lawful basis for data processing

A customer complained about receiving SMS messages from Xfera Moviles related to the non-payment and subsequent suspension of services of the account of another data subject unrelated to the customer.

Spain

Spanish Data Protection Authority (AEPD)

06/09/2020

€25,000

Glovoapp23

Art. 37 GDPR

No data protection officer appointed

The company failed to appoint a data protection officer that would receive the data subjects’ requests. Moreover, the company’s website didn’t have any information related to the data protection officer’s contact details.

Spain

Spanish Data Protection Authority (AEPD)

06/09/2020

€40,000

Telefónica SA

Art. 6 GDPR

Non-compliance with lawful basis for data processing

One of the sales representatives of the company didn’t properly check the identity of the claimant, which means he took on the data subject’s identity so he could order a telephone connection for four telephone lines in the data subject’s name.

Spain

Spanish Data Protection Authority (AEPD)

06/09/2020

€3,000

Salad Market S.L.

Art. 13 GDPR, Art, 14 GDPR

Information obligation non-compliance

The company was fined because it didn’t enough legal basis to use video surveillance on the business premises. Moreover, the company also lacked sufficient information when it used cookies on its official website.

Spain

Spanish Data Protection Authority (AEPD)

06/09/2020

€2,000

Attorney

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The attorney submitted a set of documents on the back of which were written the personal data of certain parties.

Spain

Spanish Data Protection Authority (AEPD)

06/09/2020

€2,000

Property Owner

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

The property owner unlawfully used a CCTV camera to capture the public roads, thus violating the principle of data minimization.

Belgium

Belgian Data Protection Authority (APD)

06/08/2020

€5,000

Municipal employee

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

During a municipal election in the year 2018, the data controller was found guilty of sending election advertisements by means of a list of contacts that had unlawfully accessed. The recipients of the advertisements were employee in the same municipal administration.

Spain

Spanish Data Protection Authority (AEPD)

06/04/2020

€4,000

Iberdrola Clientes

Art. 58 GDPR

Non-cooperation with Data Protection Authority

The company did not respond in time to the data protection authorities’ requests for an AEPD with information related to a complain. This was a breach of the Art. 58 GDPR and the company was fined €4,000 as a result.

Poland

Polish National Personal Data Protection Office (UODO)

06/03/2020

€1,168

Entrepreneur running a non-public nursery and pre-school

Art. 31 GDPR, Art. 58 GDPR

Non-cooperation with Data Protection Authority

The person was fined for not answering repeated requests for supplementary information from the data protection authority, regarding a data breach.

Finland

Deputy Data Protection Ombudsman

05/29/2020

€72,000

Taksi Helsinki

Art. 5 GDPR, Art. 6 GDPR, Art. 35 GDPR

Failure to comply with data processing principles

Taksi Helsinki in Finland was fined for failing to conduct a proper data protection risk assessment covering the video and audio recorded by camera surveillance in its taxis, security camera data, location data, and the profiling and automated decision-making in its loyalty system. The audio data processed also contradicted the data minimization principle.

Belgium

Belgian Data Protection Authority (APD)

05/29/2020

€1,000

Non-profit organization

Art. 6 GDPR, Art. 21 GDPR

Non-compliance with lawful basis for data processing

The Belgian DPA fined a non-profit organization €1,000 for sending marketing messages to people who had clearly objected and demanded that their data be erased. The organization argued that it had a legitimate interest and needed no consent from the data subjects, but the DPA found no legitimate interest.

Czech Republic

Czech Data Protection Authority (UOOU)

05/26/2020

Unknown

Unknown

Art. 5 (1) a) GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Czech DPA fined a company for illegal personal data processing. Its sales staff contacted people for advertising who had used the staff's services in 2016 to conclude financial and insurance contracts, when the staff worked for another company under an agency contract. The DPA held this breached that contract and that the present controller had no legal basis.

Finland

Deputy Data Protection Ombudsman

05/22/2020

€100,000

Posti Group Oyj

Art. 12 GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 15 GDPR

Failure to comply with data processing principles

Data subjects complained that they received marketing messages from the company despite the fact that they expressly requested their postal data to be erased from the company’s records. Moreover, the company issued data protection information that wasn’t transparent enough.

Finland

Deputy Data Protection Ombudsman

05/22/2020

€16,000

Kymen Vesi Oy

Art. 35 GDPR

Non-compliance with lawful basis for data processing

The company was fined because it didn’t successfully carry out a DPIA (data protection impact assessment) related to the location data of employees with a particular vehicle information system.

Finland

Deputy Data Protection Ombudsman

05/22/2020

€12,500

Unknown company

Art. 5 GPDR, Art. 6 GDPR

Failure to comply with data processing principles

The company processed the employee data without a sufficient legal basis on hand.

Ireland

Data Protection Authority of Ireland

05/16/2020

€75,000

Tusla

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

Tusla in Ireland was fined for improperly managing personal data and wrongly disclosing it to unauthorized persons. It disclosed a mother's and her child's location and contact data to an alleged offender, and in two other cases disclosed data on children in foster care to blood relatives, one of whom was an imprisoned father.

Denmark

Danish Data Protection Authority (Datatilsynet)

05/15/2020

€6,700

JobTeam A/S DKK

Art. 15 GDPR

Information obligation non-compliance

The company was found guilty of erasing data for which a request for access was issued without any legal basis.

Belgium

Belgian Data Protection Authority (APD)

05/14/2020

€49,999

Social Media Provider

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The company issues invitations to contacts that its users uploaded without the express consent of the contacts. Moreover, there was no legal basis for this.

Sweden

Data Protection Authority of Sweden

05/12/2020

€11,200

Örebro County Health and Medical Board

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

A patient’s personal data was unlawfully publicized.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

05/05/2020

€5,000

Banca Comercială Română SA

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Data Protection Authority discovered that the company did not employ the necessary technical and organizational measures to properly secure the information. This information is related to the copies of identification documents regarding clients that the company’s employees transmitted via WhatsApp to one another.

Norway

Norwegian Supervisory Authority (Datatilsynet)

05/03/2020

€134,000

Telenor Norge AS

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The company was fined €134,000 because of security breaches in its voice mailbox function.

Estonia

Estonian Data Protection Authority

04/30/2020

€500

Housing Association

Art. 6 GPDR

Failure to comply with data processing principles

The Housing Association illegally published photos with members of the association without the express consent of the data subjects.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

04/30/2020

€725,000

Unknown organization

Art. 5 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The Dutch DPA fined an unnamed organization that required its employees to undergo fingerprint scans to record their attendance. The DPA stated that the organization could not rely on exceptions for processing this special category of personal data, and it could not verify whether the employees had actually given consent.

Sweden

Data Protection Authority of Sweden

04/29/2020

€18,700

National Government Service Centre (NGSC)

Art. 33 GDPR, Art. 34 GDPR

Failure to notify DPA of a data breach

The company took five months to notify the data subjects of a data breach and another three months to notify the DPA of the mentioned data breach. The data breach concerned an obvious security weakness of the company’s IT systems.

Belgium

Belgian Data Protection Authority (APD)

04/28/2020

€50,000

Proximus SA

Art. 31 GDPR, Art. 58 GDPR, Art. 37 GDPR

Failure to implement sufficient measures to ensure information security

The Data Protection Authority claimed that the company’s DPO (data protection officer) did not pay sufficient attention to the processing of personal data breaches. Moreover, the company did not relevantly address the issue of the DPO holding multiple positions of authority within the company (head of compliance and audit department).

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

04/23/2020

€3,000

Telekom Romania Communications SA

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The company failed to take the proper technical and organizational measures to ensure the accuracy of personal data transmitted over the phone regarding the concluding of contracts. This means that specific contracts were concluded over telephone on behalf of other data subjects.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

04/23/2020

€3,000

Estee Lauder Romania

Art. 6 GDPR, Art. 7 GDPR, Art. 9 GDPR

Failure to comply with data processing principles

The company unlawfully processed personal data of data subjects, including health data.

Bulgaria

Data Protection Commission of Bulgaria (KZLD)

04/14/2020

€2,000

Political Party

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The political party was found guilty of forging signatures on a voters’ list.

Greece

Hellenic Data Protection Authority (HDPA)

04/07/2020

€2,000

Ιγνατιάδης Νικόλαος και ΣΙΑ Ε.Ε.

Art. 5 (1) c) GDPR, Art. 6 (1) f) GDPR

Non-compliance with lawful basis for data processing

The Hellenic DPA fined Ιγνατιάδης Νικόλαος και ΣΙΑ Ε.Ε. EUR 2,000 for installing surveillance cameras in areas where employees were present. The company said they were meant to deter thefts by detecting people entering, but the DPA found they were used for more than property protection, violating the principle of data minimization.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

03/26/2020

€2,890

Bank

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

Because of an administrative error, the data subject’s personal data was sent to the CCI (Central Credit Information System) as part of a loan agreement, despite the fact that the data subject wasn’t a willing party in the agreement.

Spain

Spanish Data Protection Authority (AEPD)

03/25/2020

€5,000

Xfera Moviles S.A.

Art. 58 GDPR

Non-cooperation with Data Protection Authority

The company did not comply with the AEPD’s request for access to a data subject’s personal data in a timely manner.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/25/2020

€2,000

SOS Infertility Association

Art. 58 GDPR

Non-cooperation with Data Protection Authority

The SOS Infertility Association failed to provide the necessary data to the data protection authority after it had unlawfully processed personal data of its clients.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/25/2020

€3,000

Enel Energie

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Enel Energie sent a client an email that contained the personal information of another client, failing to employ the necessary organizational and technical measures.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/25/2020

€4,150

Vodafone Romania

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Vodafone Romania sent an e-mail containing personal data of a client to another unrelated client, thus breaking privacy conventions. They had improper organizational and security measures in effect at that time.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

03/25/2020

€3,000

eMag - Dante International

Art. 6 GDPR, Art. 21 GDPR

Non-compliance with lawful basis for data processing

The company in question, Dante International, failed to observe the right of a customer to unsubscribe from commercial communications and sent a commercial e-mail to the client in spite of that.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

03/24/2020

€15,000

CP&A

Art. 9 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Dutch DPA fined CP&A EUR 15,000. The company recorded causes of illness and complaints in its sick leave records, which is unlawful because health data is specially protected. Its online absence registration also had no authentication beyond the normal login, whereas a more complex form such as multi-factor authentication was expected.

Greece

Hellenic Data Protection Authority (HDPA)

03/20/2020

€8,000

Mihou Dimitra Centre

Art. 15 GDPR, Art. 58 GDPR

Information obligation non-compliance

The data controller unlawfully restricted data access to the complainant about a child’s data and tax information. The company has thus violated an article of the data protection authority referring to access to the data.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

03/19/2020

€5,800

Unknown company

Art. 6 GDPR, Art. 15 GDPR

Non-compliance with lawful basis for data processing

The data controller couldn’t properly demonstrate that the data processing activities under its supervision complied with the required data protection laws. Moreover, the data controller didn’t comply with the obligation pertaining to the right of access to video recordings.

Spain

Spanish Data Protection Authority (AEPD)

03/19/2020

€6,000

Oliveros Ustrell, S.L.

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The company sent an unsigned and thus invalid porting contract to Vodafone. Since the porting contract was unsigned, the data controller could not provide sufficient evidence of the order. The personal data of the data subject was thus unlawfully processed.

Spain

Spanish Data Protection Authority (AEPD)

03/18/2020

€30,000

Telefonica

Art. 58 GDPR

Non-cooperation with Data Protection Authority

The company failed to comply with decision TD / 00127/2019 issued by the director of the AEPD. This decision stated that the company was compelled to respect the data subjects’ requests for the right of access or erasure of personal data.

Spain

Spanish Data Protection Authority (AEPD)

03/16/2020

€4,000

Private person

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The person unlawfully took pictures of female bathers on a beach. The AEPD was announced by the local police of this incident.

Spain

Spanish Data Protection Authority (AEPD)

03/16/2020

€5,000

Centro de Estudio Dirigidos Delta, S.L.

Art. 5 (1) (f) GDPR

Non-compliance with lawful basis for data processing

The company unlawfully sent a message via WhatsApp to a third party, containing personal information (ID numbers, first and last name) of the data subjects without prior consent. This is a violation of the integrity and confidentiality principles (Art. 5 (1) (f) GDPR).

Spain

Spanish Data Protection Authority (AEPD)

03/16/2020

€6,000

Amalfi Servicios de Restauracion S.L.

Art. 5 GDPR, Art. 13 GDPR, Art. 14 GDPR

Non-compliance with lawful basis for data processing

The company association violated the principle of data minimization by employing illegal video surveillance of the public space. Moreover, the company also violated the principle of information obligation, as it did not provide sufficient information related to the video surveillance.

Croatia

Croatian Data Protection Authority (AZOP)

03/13/2020

Unknown

Bank (unknown)

Art. 15 (1), (3) GDPR

Information obligation non-compliance

A Croatian bank did not give customers copies of credit documentation (interest changes reviews, repayment plans, loan agreement annexes) from May 2018 to April 2019, arguing it related to repaid loans. A data subject alerted the DPA, which demanded the copies and fined the bank (amount unknown) for refusing access to over 2.500 customers for over a year.

Spain

Spanish Data Protection Authority (AEPD)

03/12/2020

€2,000

Homeowners Association

Art. 5 GDPR, Art. 13 GDPR, Art. 14 GDPR

Non-compliance with lawful basis for data processing

The homeowners association violated the principle of data minimization by employing illegal video surveillance of the public space. Moreover, the association also violated the principle of information obligation, as it did not provide sufficient information related to the video surveillance.

Sweden

Data Protection Authority of Sweden

03/11/2020

€5,000,000

Google

Art. 5 GDPR, Art. 6 GDPR, Art. 17 GDPR

Failure to comply with data processing principles

The Swedish DPA fined Google €7,000,000, reduced to €5,000,000 after an appeal, for failing to comply with data subjects' right to have search results removed. A 2017 investigation told Google to act more pro-actively; a 2018 one followed reports that results were still not removed. The DPA also questioned Google telling website owners which links were removed.

Denmark

Danish Data Protection Authority (Datatilsynet)

03/10/2020

€7,000

Hørsholm Municipality

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A work computer belonging to a city government employee was stolen. The computer contained personal data of around 1,600 city government employees as well as sensitive information such as social security numbers.

Denmark

Danish Data Protection Authority (Datatilsynet)

03/10/2020

€14,000

Gladsaxe Municipality

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A computer that belonged to the administration of the municipality was stolen. The computer was not encrypted and it included the personal identification numbers of 20,620 residents.

Iceland

Icelandic Data Protection Authority ('Persónuvernd')

03/10/2020

€20,600

Addiction Medicine Center

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A former employee of National Center of Addiction Medicine (‘SAA’) received boxes that contained personal belongings that he supposedly left there but personal data and health records of 252 former patients and documents with the names of around 3,000 individuals who once participated in an alcohol and drug abuse rehabilitation program.

Iceland

Icelandic Data Protection Authority ('Persónuvernd')

03/10/2020

€9,000

Breiðholt School

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A teacher had sent an email to parents and students that contained an attachment that had detailed information on the well-being and academic performance of all students.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

03/09/2020

€870

Creditor

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The data subjects kept receiving SMS messages in the form of a debt reminder, despite the fact that the debt had been paid in full.

Poland

Polish National Personal Data Protection Office (UODO)

03/09/2020

€4,400

Vis Consulting Sp. Z o.o.

Art. 31 GDPR, Art. 58 GDPR

Failure to implement sufficient measures to ensure information security

The company disallowed the data protection authority to conduct an inspection, thus violating Article 31 and Article 58(1)(e) and (f) of the GDPR.

Spain

Spanish Data Protection Authority (AEPD)

03/09/2020

€15,000

Gesthotel Activos Balagares

Art. 5 (1) f) GDPR

Non-compliance with lawful basis for data processing

In Spain, Gesthotel Activos Balagares was fined after a complainant sent a letter to the hotel management and union delegates about alleged harassment related to a medical condition. The management read the contents of the letter in a meeting with other employees, violating the principle of integrity and confidentiality.

Spain

Spanish Data Protection Authority (AEPD)

03/06/2020

€3,200

Retailer

Art. 13 GDPR, Art. 14 GDPR

Information obligation non-compliance

The retailer had not clearly declared the utilization of video surveillance.

Italy

Italian Data Protection Authority (Garante)

03/06/2020

€4,000

Liceo Artistico Statale di Napoli

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The school unlawfully published health data of multiple teachers on its website.

Italy

Italian Data Protection Authority (Garante)

03/06/2020

€4,000

Liceo Scientifico Nobel di Torre del Greco

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The school unlawfully published health data of over 2,000 teachers on its website.

Spain

Private person

03/06/2020

€4,000

Spanish Data Protection Authority (AEPD)

Art. 5 GDPR

Non-compliance with lawful basis for data processing

A private person unlawfully used CCTV cameras. The AEPD revealed that the CCTC camera system used by the individual for home protection also filmed part of a public space.

Italy

Italian Data Protection Authority (Garante)

03/05/2020

€3,000

Community of San Giorgio Jonico

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The municipal website unlawfully published personal data of data subjects.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

03/04/2020

€286

Representative of a local government

Art. 5 GPDR, Art. 6 GDPR, Art. 12 GDPR, Art. 15 GDPR, Art. 17 GDPR

Non-compliance with lawful basis for data processing

A local government representative in Hungary photographed a company director tearing off an opposition poster, with his child present, though the director said he did not consent. On Facebook he blurred the child's face but alluded that she was the director's daughter. The NAIH concluded the photo did not directly prove the removal and that the act was not public.

Spain

Spanish Data Protection Authority (AEPD)

03/04/2020

€60,000

Vodafone España, S.A.U.

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Spanish AEPD found that a data subject received several SMS messages from another telephone operator about the activation of a new contract. An employee of Vodafone España, S.A.U. had activated a contract with that third-party operator without first informing the data subject, and Vodafone could not show it had asked for consent. The company was fined.

Poland

Polish National Personal Data Protection Office (UODO)

03/04/2020

€4,600

School in Gdansk

Art. 5 GDPR

Non-compliance with lawful basis for data processing

The Polish UODO ruled that a school in Gdansk unlawfully used biometric fingerprint scanners to authenticate students in its payment system. Although parents gave written consent, it was not voluntary: the school required it, otherwise it could not process student payments at all, so parents had no choice but to consent.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

03/03/2020

€525,000

Royal Dutch Tennis Assoc.

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Dutch DPA fined the Royal Dutch Tennis Association (KNLTB) a total of €525,000 for selling the data (name, gender, address) of more than 350,000 members to sponsors, who then contacted some by email and phone for marketing. No consent had been obtained. KNLTB claimed a legitimate interest, but the DPA ruled it had no legal basis for the sale.

Spain

Spanish Data Protection Authority (AEPD)

03/03/2020

€1,800

Solo Embrague

Art. 13 GDPR

Information obligation non-compliance

The website of the company did not contain a privacy policy or a cookie banner.

Spain

Spanish Data Protection Authority (AEPD)

03/03/2020

€42,000

Vodafone España

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A client’s personal data was accessed without authorization. The AEPD explained that this happened due to lack of technical and organizational measures taken by the company to ensure information security.

Spain

Spanish Data Protection Authority (AEPD)

03/03/2020

€40,000

Vodafone España

Art. 5 GDPR

Non-compliance with lawful basis for data processing

The company sent a text message to a person’s phone number informing them that their contract was modified. The affected person, however, was not actually a Vodafone client. The AEPD determined that Vodafone had processed the affected person’s personal details without consent.

Spain

Spanish Data Protection Authority (AEPD)

03/03/2020

€24,000

Vodafone España

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The company sent two SMS messages to a person informing them about the rate change of a contract as well as the purchase of a mobile phone. The customer did not consent to the processing of their personal data and Vodafone sent the text messages without prior written consent from the customer.

Spain

Spanish Data Protection Authority (AEPD)

02/28/2020

€3,600

AEMA Hispánica

Art. 5 (1) f) GDPR

Non-compliance with lawful basis for data processing

The company in question has sent an employee’s payroll to another employee, thus disclosing personal data to an unauthorized party.

Norway

Norwegian Supervisory Authority (Datatilsynet)

02/28/2020

€36,800

Coop Finnmark SA

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

Coop Finmark SA had unlawfully distributed video surveillance showing children under 16 allegedly stealing from a store. The data processing event had no legal basis.

Spain

Spanish Data Protection Authority (AEPD)

02/28/2020

€48,000

Vodafone ONO

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The company was fined due to several deficiencies in information security. Two clients of the company had received the same security access key, allowing to view each others’ personal details.

Spain

Spanish Data Protection Authority (AEPD)

02/27/2020

€120,000

Vodafone España

Art. 5 GDPR

Non-compliance with lawful basis for data processing

The company was not able to prove that an individual had given them consent to access and process their personal data with the goal of opening a telephone contract. The AEPD further explained that the company unlawfully disclosed the affected person’s personal data to third party credit agencies.

Spain

Spanish Data Protection Authority (AEPD)

02/25/2020

€6,000

Casa Gracio Operation

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The company used a CCTV monitoring system in the proximity of the hotel, yet the cameras also captured public roads outside the hotel. The principle of data minimization was breached.

Spain

Spanish Data Protection Authority (AEPD)

02/25/2020

€48,000

HM Hospitales

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

HM Hospitales was fined in Spain after an individual reported that on admission they had to fill in a form with a checkbox, and if it was not ticked, the hospital could transfer their private data to third parties. The data protection authority ruled that the form violated the GDPR, because consent was to be obtained from the person's inactivity.

Greece

Hellenic Data Protection Authority (HDPA)

02/21/2020

€5,000

Public Power Corporation S.A.

Art. 15 GDPR

Information obligation non-compliance

The company failed to fulfill the data subjects’ rights referring to the processing of their personal data. They have the right to demand a copy of the personal data processed in any circumstance, even without a good reason.

Bulgaria

Data Protection Commission of Bulgaria (KZLD)

02/20/2020

€2,560

T.K. EOOD

Art. 25 (1) GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

The company unlawfully processed the personal data of data subject I.S. nine times during a period of five months. Moreover, they didn’t employ the necessary technical and organizational measures to maintain secrecy and security of personal data. These data breaches affected the data subject negatively.

Bulgaria

Data Protection Commission of Bulgaria (KZLD)

02/20/2020

€2,560

L.E. EOOD

Art, 25 (1) GDPR, Art. 32 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Bulgarian Commission for Personal Data Protection fined L.E. EOOD for processing the personal data of data subject I.S. seven times in three months without consent, a contractual basis or the required technical and organizational measures. It ordered the company to inspect its processing regularly, analyze risks and train employees regularly.

Spain

Spanish Data Protection Authority (AEPD)

02/18/2020

€1,500

Mymoviles Europa 2000

Art. 13 GDPR

Information obligation non-compliance

The Spanish Data Protection Authority determined that the company did not publish a privacy statement on its website and the short legal notice that was posted was not enough to properly identify the company and explain its data processing policies.

Spain

Spanish Data Protection Authority (AEPD)

02/14/2020

€30,000

Xfera Moviles S.A.

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Spanish Data Protection Authority determined that a customer of the company had access to the personal data of other customers.

Spain

Spanish Data Protection Authority (AEPD)

02/14/2020

€42,000

Vodafone España

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

An individual reported having had access to the personal data to third parties in their personal Vodafone profile.

Spain

Spanish Data Protection Authority (AEPD)

02/14/2020

€80,000

Iberdrola Clientes

Art. 6 GDPR

Non-compliance with lawful basis for data processing

Update: The initial fine of €50,000 wa increased to €80,000.

The electricity company Iberdrola Clientes closed a client’s contract without their consent and opened three new contracts on their name also without their consent. The company also transferred the client’s personal data to third-party entities without a legal basis.

Spain

Spanish Data Protection Authority (AEPD)

02/14/2020

€3,000

Colegio Arenales Carabanchel

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Spanish Data Protection Authority explained that the school had transferred pictures of students to third parties who then posted those pictures online.

Spain

Spanish Data Protection Authority (AEPD)

02/14/2020

€2,500

Grupo Valsor Y Losan

Art. 5 (1) f) GDPR

Non-compliance with lawful basis for data processing

The company had disclosed the third party data of a client during a property purchase agreement.

Italy

Italian Data Protection Authority (Garante)

02/13/2020

€4,000

Comune di Urago

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

An individual’s personal data, including health information, was published on a website by the local council.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

02/11/2020

€3,000

Vodafone Romania

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to comply with data processing principles

Vodafone Romania employed weak and insufficient security measures, which led to an event of erroneous data processing. When an individual issued a complaint, the company incorrectly processed the client’s data and sent it to a wrong e-mail address.

Italy

Italian Data Protection Authority (Garante)

02/06/2020

€20,000

RTI - Reti Televisive Italiane s.p.a.

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The television station broadcasted a documentary about prostitution in Switzerland where the involved people who were interviewed were not anonymized sufficiently.

Spain

Spanish Data Protection Authority (AEPD)

02/04/2020

€1,500

Cafetería Nagasaki

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

According to the AEPD, Cafetería Nagasaki did not comply with its obligations under the GDPR because it installed surveillance cameras in such a way that it also monitored the public space outside of the restaurant which also captured pedestrians on the street.

Spain

Spanish Data Protection Authority (AEPD)

02/03/2020

€800

Automoción

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

An employee of Automocion had created a fake profile of one of his coworkers on an erotic website. The profile contained her contact details, photos of her, and her sexual preferences. The data subject received several phone calls because of that profile. The employee who created the profile was found to have a personality disorder.

Spain

Spanish Data Protection Authority (AEPD)

02/03/2020

€800

Private person

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

In Spain, a private individual created a fake profile of a female colleague on an erotic website, using her contact details, pictures and information of a sexual nature. The affected person then received several phone calls from people asking about the profile. The fine was reduced from €1,000 to €800 because the creator was found to have a personality disorder.

Spain

Spanish Data Protection Authority (AEPD)

02/03/2020

€5,000

Queseria Artesenal Ameco S.L.

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The company was fined because it processed personal data without the consent of the affected parties.

Spain

Spanish Data Protection Authority (AEPD)

02/03/2020

€6,670

Banco Bilbao

Art. 5 GDPR, Art. 6 GDPR, Art. 21 GDPR

Non-compliance with lawful basis for data processing

The company has sent several advertising messages to a person, even after the affected person made it clear that they do not consent to their personal data to be processed.

Spain

Spanish Data Protection Authority (AEPD)

02/03/2020

€75,000

Vodafone España, S.A.U.

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

A former customer of the company continued to receive invoice notices even after the contractual obligation between the two parties has ended. The company indicated a technical error for the issuing of the unsolicited notices.

Spain

Spanish Data Protection Authority (AEPD)

02/03/2020

€20,000

Iberia Lineas Aereas

Art. 5 GDPR, Art. 6 GDPR, Art. 21 GDPR

Non-compliance with lawful basis for data processing

The company continued to send emails to individuals even after the affected individuals have requested to be removed from the company’s database or be added to a “no-contact” list.

Spain

Spanish Data Protection Authority (AEPD)

02/03/2020

€50,000

Vodafone España, S.A.U.

Art. 5 GDPR

Non-compliance with lawful basis for data processing

Vodafone España sent invoices of a client that contained personal data such as name, ID card number, and address to their neighbor.

Spain

Spanish Data Protection Authority (AEPD)

02/03/2020

€60,000

Vodafone España, S.A.U.

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

Vodafone España, S.A.U. was fined €60,000 in Spain after a customer complained that it processed their personal data without consent. An email had been sent to them on behalf of a company about buying a service they never bought, and their details had entered its systems without their consent. The fine was initially set at €100,000.

Spain

Spanish Data Protection Authority (AEPD)

02/03/2020

€75,000

Vodafone España, S.A.U.

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

Vodafone España has signed a contract regarding the transfer of a phone subscription with a third party person without the account holder’s knowledge or permission. The account holder received an email from the third party regarding the purchase that was made in his name.

Spain

Spanish Data Protection Authority (AEPD)

02/03/2020

€60,000

Xfera Moviles S.A.

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Spanish Data Protection Authority revealed that Xfera Moviles S.A. has unlawfully processed data that included bank details, customer address as well as name of various individuals.

Italy

Italian Data Protection Authority (Garante)

01/30/2020

€5,000

Comune di Colledara

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

Various documents related to the personal data of a public tender were published on a website.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

01/24/2020

€1,450

Accounting Firm

Art. 24 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Unauthorized persons had access to a customer list of the accounting firm which contained personal data of the data subjects.

Italy

Italian Data Protection Authority (Garante)

01/23/2020

€30,000

Azienda Ospedaliero Universitaria Integrata di Verona (Hospital)

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Italian DPA fined the Azienda Ospedaliero Universitaria Integrata di Verona (Hospital) for giving unauthorized people access to patient health data, including a trainee and a radiologist who could see colleagues' health data. The hospital had insufficient organizational measures against unauthorized access, which led to unlawful processing.

Italy

Italian Data Protection Authority (Garante)

01/23/2020

€30,000

Sapienza Università di Roma

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Sapienza Universita was fined because it had made public identification data of two people who had demonstrated illegal behavior toward the university. Apparently, the university had inappropriate and inefficient technical access control measures within the management system.

Italy

Italian Data Protection Authority (Garante)

01/15/2020

€10,000

Francavilla Fontana

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The local community of Francavilla Fontana published online the details of an ongoing court trial that included personal information such as health data of several individuals.

Italy

Italian Data Protection Authority (Garante)

01/15/2020

€27,800,000

TIM - Telecom Provider

Art. 58(2) GDPR

Non-cooperation with Data Protection Authority

The Italian Garante fined TIM €27,8 million for unlawful marketing: unsolicited promotional calls and prize competitions entering people without consent, affecting several million individuals. One person was called 155 times in a month despite repeated requests. TIM lacked control over call centers, and Garante imposed 20 corrective measures under Art. 58(2) GDPR.

Spain

Spanish Data Protection Authority (AEPD)

01/14/2020

€3,600

Zhang Bordeta 2006, S.L.

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The store was fined because it installed video surveillance that also took images of the sidewalk in front of it and invaded pedestrians’ privacy.

Greece

Hellenic Data Protection Authority (HDPA)

01/13/2020

€15,000

Allseas Marine S.A.

Art. 5 (1) a), (2) GDPR

Non-compliance with lawful basis for data processing

The company unlawfully introduced a video surveillance system at the workplace to monitor employee activity. The Hellenic Data Protection Authority (HDPA) argued that the installation of the system was unlawful because the employees were not notified of the existence of the system.

Cyprus

Cypriot Data Protection Commissioner

01/13/2020

€1,000

M.L. Pro.Fit Solutions LTD

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The company was fined for sending marketing messages without consent. No measures were taken to permit phone users to block these messages and no measures were provided that would have allowed the contacted individuals to opt-out of receiving these messages.

Cyprus

Cypriot Data Protection Commissioner

01/13/2020

€9,000

Government agency

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The government agency was fined due to granting the police access to data and failing to implement adequate measures to secure the data, even after being warned by the national DPA.

Spain

Spanish Data Protection Authority (AEPD)

01/09/2020

€3,000

Vodafone Espana

Art. 58 GDPR

Non-cooperation with Data Protection Authority

The company did not provide information to the AEPD in relation to an investigation.

Spain

Spanish Data Protection Authority (AEPD)

01/07/2020

€10,000

Asociación de Médicos Demócratas

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The organization processed personal data of its members even after the AEPD warned it that the processing was unlawful without the consent of the affected individuals.

Spain

Spanish Data Protection Authority (AEPD)

01/07/2020

€75,000

EDP Comercializadora, S.A.U.

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Spanish AEPD fined EDP Comercializadora, S.A.U. for processing personal data for a gas contract without consent; the applicant had received an invoice for a contract they never signed. EDP argued the processing was justified by its collaboration agreement with the applicant's other gas company, but the AEPD ruled it needed the individuals' own permission.

Spain

Spanish Data Protection Authority (AEPD)

01/07/2020

€75,000

EDP España S.A.U.

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The company was fined because it processed personal data such as name, tax identification number, address and phone number without the consent of the affected individuals.

Spain

Spanish Data Protection Authority (AEPD)

01/07/2020

€44,000

Vodafone Espana

Art. 5 (1) f) GDPR

Failure to comply with data processing principles

The company was fined because it sent a contract that included the name and address and contact details of a client to a third party by accident.

Bulgaria

Data Protection Commission of Bulgaria (KZLD)

01/06/2020

€5,110

Utility company

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The utility company unlawfully processed the data subject’s data as part of an enforcement case related to outstanding payment obligations. The data subject, V.V, suffered damages because of this, as the bailiff seized their salary. In the end, the utility company was fined €5,110 because of the unlawful processing of personal data.

Malta

Data Protection Commissioner of Malta

2020

€4,000

Unknown

Art. 13 GDPR, Art. 15 GDPR, Regulation 9 S.L. 586.01

Non-compliance with subjects' rights protection safeguards

The data controller had previously sent unsolicited commercial messages. Moreover, the privacy policy also did not comply with the transparency requirements. The data controller did not comply with the requests for information from the data subjects either.

Malta

Data Protection Commissioner of Malta

2020

€20,000

Unknown

Art. 13 GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The data controller had previously failed to comply with the data subject’s right to information. Moreover, the data protection policy did not meet any of the transparency requirements.

Malta

Data Protection Commissioner of Malta

2020

€2,500

Unknown

Art. 5 (1) f) GDPR, Art. 32 (1) b) GDPR

Failure to comply with data processing principles

The data controller had previously disclosed the personal email address to all the recipients of the email.

Malta

Data Protection Commissioner of Malta

2020

€2,000

Unknown

Art. 32 (1) b) GDPR

Failure to implement sufficient measures to ensure information security

A third party has gained unauthorized access to another individual’s account

Malta

Data Protection Commissioner of Malta

2020

€2,500

Unknown

Art. 32 (1) b) GDPR

Failure to implement sufficient measures to ensure information security

The data controller had disclosed the personal email addresses to all the recipients of an email.

Malta

Data Protection Commissioner of Malta

2020

€2,500

Unknown

Art. 32 (1) b) GDPR

Failure to implement sufficient measures to ensure information security

The accidental loss of personal data.

Malta

Data Protection Commissioner of Malta

2020

€5,000

Unknown

Art. 5 (1) f) GDPR, art. 32 (11) b) GDPR

Failure to comply with data processing principles

The data controller had unlawfully disclosed the personal data of a data subject.

Lithuania

Lithuanian Data Protection Authority (VDAI)

2020

€8,000

Unknown

Art. 5 GDPR, Art. 13 GDPR, Art. 24 GDPR, Art. 35 GDPR

Failure to implement sufficient measures to ensure information security

The Lithuanian DPA (VDAI) fined a company with EUR 8,000 for carrying out sound recordings on public transport buses, violating Art. 5 GDPR, Art. 13 GDPR, Art. 24 GDPR, and Art. 35 GDPR.

Germany

Data Protection Authority of Bavaria

2020

€7,000

Unknown

Art. 58 (1) f) GDPR

Non-cooperation with Data Protection Authority

The Bavarian DPA fined a company with EUR 7,000 because it had refused access to the DPA on the business premises during an on-site inspection, following an alleged breach of Art. (1) f) GDPR. The DPA fined the company with EUR 20,000 but the district court reduced the fine to EUR 7,000.

Germany

Data Protection Authority of Niedersachsen

2020

€65,000

Company

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The DPA of Lower Saxony fined a company EUR 65,000. After the company reported a data breach under Art. 33 GDPR, a security audit found an outdated web store application that no longer received security updates and that its developer had warned against using, and insufficiently secured passwords. The DPA found a violation of Art. 32 GDPR.

Czech Republic

Czech Data Protection Authority (UOOU)

2020

Unknown

Unknown

Art. 5 (1) a) GDPR

Non-compliance with lawful basis for data processing

A state-subsidized company shared employee photos on its website without obtaining their consent and without having a sufficient legal basis to do so.

Czech Republic

Czech Data Protection Authority (UOOU)

2020

Unknown

Municipality

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR, Art. 13 GDPR, Art. 14 (3) GDPR

Failure to comply with data processing principles

A public school disclosed personal information with the municipality mayor, who further released this information on the city radio mobile application.

Czech Republic

Czech Data Protection Authority (UOOU)

2020

Unknown

Unknown

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

Violating the principle of data minimization, the company stored biometric signatures of its customers.

Czech Republic

Czech Data Protection Authority (UOOU)

2020

Unknown

Bank

Art. 48 (1) b) LGT, Art. 21 GDPR, Art. 23 (4) LOPGD

Failure to comply with data processing principles

The Czech DPA (UOOU) found that a bank had made it mandatory for prospective customers to hand over a copy of their identity card to open an account, which was unlawful.

Czech Republic

Czech Data Protection Authority (UOOU)

2020

Unknown

Healthcare provider

Art. 5 (1) a) GDPR, Art. 12 (1) GDPR, Art. 28 (2), (3) GDPR

Non-compliance with lawful basis for data processing

The healthcare provider used a software from a third party to collect personal data from its patients without informing them about the data processing.

Czech Republic

Czech Data Protection Authority (UOOU)

2020

Unknown

Public University

Art. 6 (1) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The public university demanded their students to provide personal data during the application procedures, which was unlawful.

Czech Republic

Czech Data Protection Authority (UOOU)

2020

Unknown

Ski Rental Company

Art. 5 (1) c) GDPR, Art. 6 (1) GDPR, Art. 7 (1) GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 15 GDPR, Art. 16 GDPR, Art. 17 GDPR, Art. 18 GDPR, Art. 19 GDPR, Art. 20 GDPR, Art. 21 GDPR

Multiple

The Czech DPA fined a ski rental company that asked customers to provide a full copy of their IDs or a financial deposit when renting sports equipment. It obtained consent for the ID copies through the rental agreements, which the DPA held was an unlawful method with no legal basis. Customers also received no clear information about the processing.

Czech Republic

Czech Data Protection Authority (UOOU)

2020

€387

Private healthcare provider

Art. 24 GDPR, Art. 32 (1) GDPR

Failure to implement sufficient measures to ensure information security

The Czech DPA fined the operator of a non-governmental medical facility offering diagnostic tests EUR 387. Test results of several patients were posted on its website, and unknown individuals caused a breach there. The operator stopped using that site but kept using other websites with the same weaknesses for the same purpose and proposed no new security measures.

Czech Republic

Czech Data Protection Authority (UOOU)

2020

€1,900

Unknown

Art. 12 (2) GDPR, Art. 5 (1) GDPR

Failure to comply with data processing principles

The Czech DPA fined a company EUR 1,900. A woman received invoices for goods she had ordered from companies other than the sellers, and asked the company she ordered from about the reason and legal basis for processing her data. It did not reply. After the DPA requested that it provide the information, the company again failed to respond.

Czech Republic

Czech Data Protection Authority (UOOU)

2020

€2,700

Mall.tv

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The Czech DPA fined Mall.tv EUR 2,700 for unlawfully recording parts of public space. The company used two security cameras whose recordings were broadcast in real time on internet television, and the quality was high enough to identify passing pedestrians, vehicles and their license plates.

Czech Republic

Czech Data Protection Authority (UOOU)

2020

€3,850

Television Broadcaster

Art. 12 (1) GDPR

Failure to comply with data processing principles

A TV broadcaster was offering an online section on its website about the processing of persona, yet the section was both hidden and inaccessible because of inaccurate links.

Czech Republic

Czech Data Protection Authority (UOOU)

2020

€19,200

Unknown

Art. 5 (1) a) GDPR, Art. 6 (1) GDPR, Art. 12 (2), (3), Art. 15 GDPR, Art. 16 GDPR, Art. 17 GDPR, Art. 18 GDPR, Art. 19 GDPR, Art. 20 GDPR, Art. 21 GDPR, Art. 22 GDPR

Multiple

A company unlawfully copied personal data from public registers, and the Czech DPA fined it.

Greece

Hellenic Data Protection Authority (HDPA)

12/19/2019

€150,000

Aegean Marine Petroleum Network Inc.

Art. 5 GDPR, Art. 6 GDPR, Art. 32 GDPR

Failure to comply with data processing principles

In Greece, Aegean Marine Petroleum Network Inc. was fined for not informing data subjects that their data would be processed and stored on servers, for lacking technical measures to secure large amounts of data, and for not separating software from stored data. Companies outside the group thus accessed the servers and copied personal data.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

12/18/2019

€2,000

Telekom Romania

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The company did not ensure the accuracy of the processing of personal data. This resulted in the disclosure of a client’s personal data to a different client.

Belgium

Belgian Data Protection Authority (APD)

12/17/2019

€15,000

Legal information wesbite

Art. 6 GDPR, Art. 12 GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

A Belgian legal information and news website was fined because its privacy policy was available only in English, although the site also addressed French and Dutch-speaking markets. The policy page was not easily accessible and did not state the legal basis for processing as the GDPR requires. The site also used Google Analytics without effective consent.

United Kingdom

Information Commissioner (ICO)

12/17/2019

€320,000

Doorstep Dispensaree

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

In the UK, Doorstep Dispensaree stored around 500,000 documents with names, addresses, dates of birth, NHS numbers, medical information and prescriptions in unsealed containers at the back of its building. The documents were not protected from the elements, which caused water damage and potentially the loss of some data.

Belgium

Belgian Data Protection Authority (APD)

12/17/2019

€2,000

Nursing Care Organization

Art. 12 GDPR, Art. 15 GDPR, Art. 17 GDPR

Information obligation non-compliance

A nursing care organization failed to act on a request by a data subject to receive access to their data with the scope of erasing it.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

12/16/2019

€6,000

SC Enel Energie S.A.

Art. 5 GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 21 GDPR

Non-compliance with lawful basis for data processing

In Romania, SC Enel Energie S.A. was fined two times €3,000 after a complaint about the processing of an individual's personal data. The gas and electricity company could not prove it had the individual's consent to send email notifications, and it had not taken the required measures to stop them even after the person requested this.

Sweden

Data Protection Authority of Sweden

12/16/2019

€35,000

Nusvar AB

Art. 6 GDPR

Non-compliance with lawful basis for data processing

Nusvar AB, which operates the website Mrkoll.se, a site that provides information on all Swedes over the age of 16, published information on people with overdue payments.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

12/16/2019

€2,000

Globus Score SRL

Art. 58 GDPR

Non-cooperation with Data Protection Authority

The company did not comply with measures imposed by the Data Protection Authority.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

12/13/2019

€5,000

Entirely Shipping & Trading S.R.L.

Art. 5 (1) GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

A second fine was issued to the company for the unlawful processing of employee biometric data (fingerprints). The processing of biometric data allegedly was necessary to give employees access to certain rooms. The national DPA argued that this was too excessive.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

12/13/2019

€5,000

Entirely Shipping & Trading S.R.L.

Art. 5 (1) GDPR, Art. 6 GDPR, Art. 7 GDPR

Non-compliance with lawful basis for data processing

The company installed video surveillance in order to monitor employee activity. The problem arose from the fact that some cameras were installed in the locker rooms where the staff kept their spare clothes and regularly used to get dressed and undressed.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

12/11/2019

€1,430

Unknown company

Art. 5 GDPR, Art. 6 GDPR, Art. 13 GDPR, Art. 24 GDPR, Art. 25 GDPR

Non-compliance with lawful basis for data processing

A Hungarian employer restored and accessed a former employee's mailbox without notifying him, leaving no time to copy or delete personal data. The NAIH said the employee or a representative should be present even after termination and may demand a copy or deletion; otherwise access must be recorded with minutes and photos.

Italy

Italian Data Protection Authority (Garante)

12/11/2019

€3,000,000

Eni Gas e Luce

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Italian Garante imposed two fines on Eni Gas e Luce totaling €11,5 million. The second, €3 million, was for opening unsolicited electricity and gas contracts. Many individuals learned of the new contracts only after receiving a termination letter from their old provider, and some complaints also reported false data and forged signatures.

Italy

Italian Data Protection Authority (Garante)

12/11/2019

€8,500,000

Eni Gas e Luce

Art. 5 GDPR, Art. 6 GDPR, Art. 17 GDPR, Art. 21 GDPR

Non-compliance with lawful basis for data processing

The Italian Garante imposed two fines on Eni Gas e Luce totaling €11,5 million, one for unlawful processing during an advertising campaign and one for activating unsolicited contracts. The first fine, €8,5 million, concerned a marketing campaign in which the company made promotional calls without the consent of the people contacted.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

12/11/2019

€1,500

Unknown

Art. 6 GDPR

Non-compliance with lawful basis for data processing

A company did not delete a former employee’s private emails and as such, it was determined that it processed private data without a legal basis. The company also was found to exceed data retention requirements. As per Hungarian laws, the name of the fined company was not disclosed by the national data protection authority.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

12/10/2019

€14,000

Hora Credit IFN SA

Art. 5 GDPR, Art. 25 GDPR, Art. 32 GDPR, Art. 33 GDPR

Non-compliance with lawful basis for data processing

Hora Credit IFN SA in Romania was fined three times (€3,000, €10,000 and €1,000) after an individual's personal data was emailed to a third party. The ANSPDCP found that the company had no means to validate the accuracy of the data it processed and had insufficient technical and organizational measures, and it did not notify the breach as required.

Spain

Spanish Data Protection Authority (AEPD)

12/10/2019

€5,000

Shop Macoyn, S.L.

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The company sent advertising emails to multiple recipients where every one of the recipients was able to see the email address of all other recipients. This was because the sender sent all the email addresses as CC instead of BCC.

Spain

Spanish Data Protection Authority (AEPD)

12/10/2019

€1,600

Megastar SL

Art. 5 (1) c) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

The company was fined because it operated a video surveillance system that had an observation angle that extended too far into the public traffic area. The video surveillance system was also not accompanied by any data protection notices.

Germany

The Federal Commissioner for Data Protection and Freedom of Information (BfDI)

12/09/2019

€9,550,000

1&1 Telecom GmbH

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The BfDI fined 1&1 Telecom GmbH €9,550,000 because anyone could obtain a customer's sensitive information by phone just by giving the customer's name and date of birth. The BfDI found the company lacked the necessary technical measures. The fine was meant to be much larger but was reduced due to the company's cooperation in the investigation.

Germany

The Federal Commissioner for Data Protection and Freedom of Information (BfDI)

12/09/2019

€10,000

Rapidata GmbH

Art. 37 GDPR

No data protection officer appointed

The Federal Commissioner for Data Protection and Freedom of Information (BfDI) ha repeatedly requested the company to appoint a data protection officer in accordance with Article 37 GDPR but even so, Rapidata GmbH refused to do so. The company was fined with €10,000.

Spain

Spanish Data Protection Authority (AEPD)

12/03/2019

€5,000

Linea Directa Aseguradora

Art. 6 GDPR

Non-compliance with lawful basis for data processing

An insurance company sent advertising emails to clients without the necessary consent.

Spain

Spanish Data Protection Authority (AEPD)

12/03/2019

€1,500

Cerrajeria Verin S.L.

Art. 13 GDPR

Information obligation non-compliance

The company was fined because it collected personal data without providing accurate information about its data processing activities on their privacy policy page on their website.

Germany

Data Protection Authority of Rheinland-Pfalz

12/03/2019

€105,000

Rheinland-Pfalz Hospital

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Data Protection Authority of Rheinland-Pfalz issued a fine of €105,000 after a hospital after a mixup of patients. As a consequence of this, wrong invoices were issues to the patients that released sensitive personal data.

Germany

Data Protection Authority of Niedersachsen

12/02/2019

€294,000

Unknown

Art. 5 GDPR

Failure to comply with data processing principles

A company was fined with €294,000 because of the “unnecessarily long” storage and retention of personal data in the selection of personnel. During the selection process, even health data was requested, which was excessive according to the DPA.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

12/02/2019

€2,000

Nicola Medical Team 17 SRL

Art. 58 GDPR

Non-cooperation with Data Protection Authority

The company did not comply with measures imposed by the Data Protection Authority.

Spain

Spanish Data Protection Authority (AEPD)

12/02/2019

€10,000

Ikea Ibérica

Art. 6 GDPR

Non-compliance with lawful basis for data processing

Ikea Ibérica was found to have installed cookies on a customer’s device without asking for permission.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/29/2019

€500

Homeowners Association

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A homeowners association used video surveillance CCTV without the proper information displayed in the affected areas. The Data Protection Authority also determined that inadequate technical measures were in place regarding the access and storage of personal data.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/29/2019

€2,500

Royal President S.R.L.

Art. 12 GDPR, Art. 15 GDPR

Information obligation non-compliance

The pension Royal President near Bucharest was fined €2,500 after it refused to process a request for the exercise of the right of access. The Romanian Data Processing Authority also determined that customers’ personal data was not processed in accordance with GDPR principles.

Spain

Spanish Data Protection Authority (AEPD)

11/28/2019

€75,000

Curenergía Comercializador de último recurso

Art. 6 GDPR

Non-compliance with lawful basis for data processing

In Spain, Curenergía Comercializador de último recurso was fined after a private individual complained that the company had used their first and last name, address and VAT number to open an electricity supply contract. The individual was a former customer, and the company was no longer allowed to reuse a former customer's data without permission.

Belgium

Belgian Data Protection Authority (APD)

11/28/2019

€5,000

Mayor

Art. 6 GDPR

Non-compliance with lawful basis for data processing

Two Belgian politicians, a city councilor and a mayor have been fined €5,000 each for sending out campaign emails to recipients who have not consented to receive such emails.

Belgium

Belgian Data Protection Authority (APD)

11/28/2019

€5,000

City councilor

Art. 6 GDPR

Non-compliance with lawful basis for data processing

Two Belgian politicians, a city councilor and a mayor have been fined €5,000 each for sending out campaign emails to recipients who have not consented to receive such emails.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/28/2019

€80,000

ING Bank N.V. Amsterdam

Art. 25 GDPR

Failure to comply with data processing principles

The Romanian branch of ING Bank N.V. Amsterdam was fined €80,000 for not respecting privacy by design and privacy by default, as it had not implemented adequate technical measures to protect personal data. As a result, a total of 225,525 people had their transactions doubled on debit card payments during 8-10 October 2018.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/26/2019

€3,000

Modern Barber

Art. 58 GDPR

Non-cooperation with Data Protection Authority

The company did not comply with measures imposed by the Data Protection Authority.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/25/2019

€11,000

Fan Courier Express SRL

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Fan Courier Express SRL, a national courier service in Romania, was fined €11,000 for not taking appropriate technical and organizational measures to prevent the loss of personal data of over 1100 private individuals. The data included bank card numbers, CVV codes, cardholders' addresses, identity numbers, bank account numbers and authorized credit limits.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

11/22/2019

€2,000

BNP Paribas SA

Art. 12 GDPR, Art. 17 GDPR

Information obligation non-compliance

BNP Paribas Personal Finance was requested to erase personal data of a client and it did not do so during the timeframe required by GDPR legislation.

France

French Data Protection Authority (CNIL)

11/21/2019

€500,000

Futura Internationale

Art. 5 GDPR, Art. 6 GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 21 GDPR

Non-compliance with subjects' rights protection safeguards

The French CNIL fined Futura Internationale after several people complained of cold calls despite asking not to be called again. The fine was high because the company ignored many letters asking to be removed from call lists. It also stored excessive customer information, including health data, and did not inform customers about the processing or call recording.

Spain

Spanish Data Protection Authority (AEPD)

11/21/2019

€60,000

Viaqua Xestión SA

Art. 6 GDPR

Non-compliance with lawful basis for data processing

A third party had access to and modified the personal data of a customer that was included in a contract. The third party had no legal basis to access the data.

Spain

Spanish Data Protection Authority (AEPD)

11/19/2019

€6,000

Sports Bar

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

A sports bar operated a video surveillance CCTV system that had an angle that extended into a public area that should not have been surveilled.

Spain

Spanish Data Protection Authority (AEPD)

11/19/2019

€60,000

Xfera Moviles S.A.

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A private individual received an SMS from Xfera Móviles which was actually addressed to a different person and which included personal details of that third party person. The information included personal details as well as login details to the Xfera Móviles website for the third party person.

Spain

Spanish Data Protection Authority (AEPD)

11/19/2019

€60,000

Corporacion RTVE

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Corporacion de Radio y Television Espanola lost 6 USB sticks with unencrypted personal information and data.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

11/18/2019

€90

Hospital

Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The hospital unlawfully charged a copying fee from the patient and violated their right to access data.

Spain

Spanish Data Protection Authority (AEPD)

11/14/2019

€30,000

Telefónica SA

Art. 5 GDPR

Non-compliance with lawful basis for data processing

Telefónica SA charged a person for a phone service they never requested or owned, because their bank account was linked to another person's Telefónica profile and the fees were deducted from it. The Spanish DPA ruled that this violated the principles of article 5 of the GDPR and fined the company.

Slovakia

Slovak Data Protection Office

11/13/2019

€50,000

Social Insurance Agency

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Applications that were received from Slovak citizens requesting social benefits were sent to foreign authorities by post. These were lost, which resulted in all the personal details of the affected people to become public, including their physical addresses.

Spain

Spanish Data Protection Authority (AEPD)

11/13/2019

€3,000

General Confederation of Labour

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The General Confederation of Labour emailed personal data of a complainant with the aim of organizing a meeting. This included the name, home address, relationship status, pregnancy status and the date of an ongoing harassment case. The email was sent to around 400 members of the organization with the affected individual’s consent.

Spain

Spanish Data Protection Authority (AEPD)

11/07/2019

€900

TODOTECNICOS24H S.L.

Art. 13 GDPR

Information obligation non-compliance

The company TODOTECNICOS24H collected personal data without accurate information regarding the collection of this data.

Spain

Spanish Data Protection Authority (AEPD)

11/06/2019

€60,000

Vodafone Espana

Art. 6 GDPR

Non-compliance with lawful basis for data processing

Vodafone sent customers invoicing details to a third party after a customer invoicing complaint. The fine was originally determined to be €75,000 but later reduced to €60,000 after the quick cooperation of the company.

Spain

Spanish Data Protection Authority (AEPD)

11/06/2019

€900

Cerrajero Online

Art. 13 GDPR

Information obligation non-compliance

Update: The fine was reduced from €1,500 to €900.

The company collected personal data without accurate information regarding the collection of this data.

Poland

Polish National Personal Data Protection Office (UODO)

11/01/2019

€1,770

L. Sp z o.o.

Art. 5 (1) a), f) GDPR

Failure to comply with data processing principles

The company unlawfully used a video surveillance system to monitor a residential community, which was not in compliance with the regulations of the GDPR.

Latvia

Data State Inspectorate (DSI)

11/01/2019

€150,000

Unknown

Art. 6 GDPR

Non-compliance with lawful basis for data processing

No concrete details have been released at this point other than a fine of €150,000 was imposed in November 2019. We will update this card once further information emerges.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

10/31/2019

€50,000

Menzis

Art. 5 GDPR

Non-compliance with lawful basis for data processing

The marketing staff of the health insurance company Menzis had access to patients’ data.

Spain

Spanish Data Protection Authority (AEPD)

10/31/2019

€6,000

Jocker Premium Invex

Art. 6 GDPR

Non-compliance with lawful basis for data processing

Postal advertisements and commercial offers were sent by Jocker Premium Invex to a registrant to a local census, even though the registrant did not consent to receive such advertisements and offers.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

10/31/2019

€900,000

UWV - Insurance provider

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Dutch employee insurance service provider – “Uitvoeringsinstituut Werknemersverzekeringen – UWV did not use multi-factor authentication for accessing the employer web portal. Health and safety services, as well as employers, were able to view and collect data from employees, data to which normally they should not have had access to.

Germany

Data Protection Authority of Baden-Wuerttemberg

10/30/2019

Unknown

Deutsche Wohnen SE

Art. 5 GDPR, Art. 25 GDPR

Failure to comply with data processing principles

Update: the Berlin Regional Court dismissed the €14,500,000 fine against Deutsche Wohnen SE because of procedural errors. The Berlin Data Commissioner had found that the company collected tenant data with no option to remove it once no longer needed, so it kept tenants' salary statements, insurance data and bank statements for years.

Bulgaria

Data Protection Commission of Bulgaria (KZLD)

10/28/2019

€511

Employer

Art. 12 (3) GDPR, Art. 15 (1) GDPR

Non-compliance with subjects' rights protection safeguards

A company was fined with €511 because it refused to give access to the personal data of an employee who submitted an application to receive access to their personal data.

Cyprus

Cypriot Data Protection Commissioner

10/25/2019

€2,000

Louis Aviation Ltd

Art. 6 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The national data protection authority determined that the company used the Bradford factor for profiling and monitoring sick leave and that this constituted unlawful processing of personal data.

Cyprus

Cypriot Data Protection Commissioner

10/25/2019

€10,000

Louis Travel Ltd

Art. 6 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The national data protection authority determined that the company used the Bradford factor for profiling and monitoring sick leave and that this constituted unlawful processing of personal data.

Cyprus

Cypriot Data Protection Commissioner

10/25/2019

€70,000

LGS Handling Ltd

Art. 6 GDPR, Art. 9 GDPR

Non-compliance with lawful basis for data processing

The national data protection authority determined that the company used the Bradford factor for profiling and monitoring sick leave and that this constituted unlawful processing of personal data.

Spain

Spanish Data Protection Authority (AEPD)

10/25/2019

€36,000

Vodafone Espana

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

Vodafone Espana was fined in Spain for unlawfully processing a complainant's personal data. It called him to offer its services, which he refused. The company had acquired his data through his daughter, yet it provided the services anyway and demanded payment for them, without his express consent.

Germany

Data Protection Authority of Baden-Wuerttemberg

10/24/2019

€100,000

Food company

Art. 5 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A German food company was fined for not encrypting the applicant portal it created for job applications. Data transmission and storage were completely unencrypted, there were no password-protected security systems, and the data was linked to Google, so anyone could find and retrieve applicants' documents with a simple Google search.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

10/24/2019

€7,400

Military Hospital

Art. 32 GDPR, Art. 33 GDPR

Information obligation non-compliance

A military hospital did not meet the reporting deadline imposed for data breaches. The data protection authority further increased the fine due to the lack of technical and organizational measured to prevent the loss of personal data.

Spain

Spanish Data Protection Authority (AEPD)

10/23/2019

€60,000

Vodafone España, S.A.U.

Art. 5 (1) f) GDPR

Non-compliance with lawful basis for data processing

Vodafone Espana had sent the invoice history to a subscriber regarding an invoice complaint made by the subscriber. This invoice history contained the invoice data of another third party.

Spain

Spanish Data Protection Authority (AEPD)

10/23/2019

€60,000

Vodafone Espana

Art. 5 (1) f) GDPR

Failure to implement sufficient measures to ensure information security

Invoicing details of a customer were sent to a third party customer during an invoicing complaint.

Austria

Austrian Data Protection Authority (DSB)

10/23/2019

Unknown

Austrian Post

Art. 5 (1) a) GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

Update: the Federal Administrative Court overturned the decision against Austrian Post because of formal errors. The initial fine was €18,000. Austrian Post had sold detailed personal profiles of approximately three million Austrians, containing names, addresses, political predilections and intimate details, to various companies and political parties.

Spain

Spanish Data Protection Authority (AEPD)

10/19/2019

€21,000

Vodafone Espana

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

Vodafone Espana was fined in Spain for processing a former client's personal data (bank details, name, surname and national identification number) years after their contractual relationship had ended. The initial fine of €35,000 was reduced to €21,000 because Vodafone Espana cooperated.

Greece

Hellenic Data Protection Authority (HDPA)

10/18/2019

€20,000

Wind Hellas Telecommunications

Art. 21 GDPR

Non-compliance with subjects' rights protection safeguards

The company ignored objections voiced by the affected parties regarding advertising and marketing calls.

Poland

Polish National Personal Data Protection Office (UODO)

10/18/2019

€9,380

Polish Mayor

Art. 28 GDPR

Non-compliance with lawful basis for data processing

No data processing agreement has been concluded with the company whose servers contained the resources of the Public Information Bulletin (BIP) of the Municipal Office in Aleksandrów Kujawski. For this reason, a fine of 40.000 PLN (9400 EUR) was imposed on the mayor of the city.

Germany

Data Protection Authority of Baden-Wuerttemberg

10/17/2019

€80,000

Unknown

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Because of insufficient data security mechanisms, a digital publication accidentally disclosed personal health data related to several subjects.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/17/2019

€2,500

UTTIS INDUSTRIES

Art. 12 GDPR, Art. 13 GDPR, Art. 5 (1) c) GDPR, Art. 6 GDPR

Information obligation non-compliance

A controller was sanctioned because he had unlawfully processed the personal data (CNP), and images of employees obtained through the surveillance system. The disclosure of the CNP in a report for the ISCIR training in 2018 wasn’t legal, as per Art.6 GDPR.

Poland

Polish National Personal Data Protection Office (UODO)

10/16/2019

€47,000

ClickQuickNow

Art. 5 GDPR

Failure to comply with data processing principles

The Company did not have the appropriate organizational measures in place that would allow data subjects to withdraw their consent to the processing of personal data. Moreover, the data subjects also couldn’t easily request the deletion of their personal data.

Spain

Spanish Data Protection Authority (AEPD)

10/16/2019

€8,000

Iberdrola Clientes

Art. 31 GDPR

Non-cooperation with Data Protection Authority

Iberdrola Clientes violated Article 13 of the GDPR when it showed a complete lack of cooperation with the AEPD. The latter had requested Iberdrola Clientes to provide the necessary information needed to add a person to the solvency list.

Spain

Spanish Data Protection Authority (AEPD)

10/16/2019

€60,000

Xfera Moviles S.A.

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The company had unlawfully processed the personal data despite the subject’s request to stop doing so.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

10/15/2019

€2,860

Unknown company

Art. 5 GDPR, Art. 6 GDPR, Art. 13 GDPR, Art. 24 GDPR, Art. 25 GDPR

Non-compliance with lawful basis for data processing

In Hungary, an employer unlawfully checked an employee's desktop, laptop and emails to verify he was performing his duties while on sick leave, and suspended his account, leaving him no time to copy or delete private information. The NAIH stated that the employer must give a privacy notice on the reasons for monitoring and prepare a balancing test.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/09/2019

€20,000

Vreau Credit SRL

Art. 32 GDPR, Art. 33 GDPR

Failure to implement sufficient measures to ensure information security

The Company sent personal information through the WhatsApp platform to Raiffeisen Bank in order to facilitate the assessment of personal scores. The results were returned on the same platform.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

10/09/2019

€150,000

Raiffeisen Bank SA

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Raiffeisen Bank Romania did not observe the necessary security measures required by the GDPR when it assessed the scores of individuals on the WhatsApp platform. The personal data was exchanged via WhatsApp.

Bulgaria

Data Protection Commission of Bulgaria (KZLD)

10/08/2019

€5,112

Interior Ministry

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Bulgarian Interior Ministry was fined due to the unlawful processing of the personal data of a citizen. The Interior Ministry unlawfully sent the personal data of the citizen to the Togolese Republic.

Bulgaria

Data Protection Commission of Bulgaria (KZLD)

10/07/2019

€511

BD

Art. 31 GDPR

Non-cooperation with Data Protection Authority

BD was fined with €511 because it failed to provide access to information which the national DPA requested in order to resolve a complaint.

Greece

Hellenic Data Protection Authority (HDPA)

10/07/2019

€200,000

Telecommunication Service Provider

Art. 21 (3) GDPR, Art. 25 GDPR

Failure to comply with data processing principles

Due to technical errors, the personal data of 8.000 customers wasn’t deleted upon request

Greece

Hellenic Data Protection Authority (HDPA)

10/07/2019

€200,000

Telecommunication Service Provider

Art. 5 (1) c) GDPR, Art. 25 GDPR

Failure to comply with data processing principles

Despite the clear refusal of telemarketing calls by the customers, the company proceeded to ignore this because of technical errors.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

10/01/2019

€15,100

Town of Kerepes

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The Hungarian National Authority for Data Protection and the Freedom of Information (NAIH) concluded that the local authority of the city of Kerepes didn’t follow GDPR regulations when it installed a security camera. The Authority explained that the processing of the data was not in accordance with provisions of the GDPR.

Germany

Data Protection Authority of Berlin

10/01/2019

Unknown

Deutsche Wohnen SE

Art. 5 GDPR, Art. 25 GDPR

Failure to comply with data processing principles

Further fines of between €6,000 and €17,000 were issues to the company due to the faulty storage of personal data. See the separate entry about Deutsche Wohnen SE.

Spain

Spanish Data Protection Authority (AEPD)

10/01/2019

€30,000

Vueling Airlines

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

Vueling Airlines made it impossible for users to access their website without accepting the cookies. Therefore, one couldn’t browse the website unless they accepted the cookies. The AEPD sanctioned the company with 30.000 euros

Slovakia

Slovak Data Protection Office

09/27/2019

€40,000

Slovak Telekom

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The data controller did not take the necessary technical measures to prevent a data breach. No further details have been disclosed.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

09/26/2019

€9,000

Inteligo Media SA

Art. 5 (1) a) GDPR, Art. 6 (1) a) GDPR

Non-compliance with lawful basis for data processing

An operator utilized an unfilled checkbox through which users could request that they do not receive any emails from the company. Since they couldn’t do that, they continued receiving information via email.

Germany

Data Protection Authority of Berlin

09/19/2019

€195,407

Delivery Hero

Art. 15 GDPR, Art. 17 GDPR, Art. 21 GDPR

Non-compliance with subjects' rights protection safeguards

Delivery Hero was fined in Germany for keeping the personal data of customers who had asked to stop receiving its emails. Eight customers complained about emails they had not solicited. The company also refused to give five people information about their right to withdraw consent to the processing of their personal data.

Belgium

Belgian Data Protection Authority (APD)

09/17/2019

€10,000

Merchant

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

A merchant was found guilty of trying to create a customer card using an electronic identity card. In doing so, the merchant would have needed access to personal information on the electronic identity card, including photo and barcode. The fine was 10.000 euros.

Poland

Polish National Personal Data Protection Office (UODO)

09/10/2019

€644,780

Morele.net

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Morele.net was sanctioned with a fine of PLN 2.8 million because it hadn’t ensured the proper security standards of customers’ data. As a consequence, more than 2.2 million people had their personal data accessed illegally.

Bulgaria

Data Protection Commission of Bulgaria (KZLD)

09/03/2019

€1,022

Telecom company

Art. 6 (1) GDPR, Art. 25 (1) GDPR

Non-compliance with lawful basis for data processing

A fine of €1,022 was imposed on a national telecom company for the unlawful processing of the personal data of a citizen. The personal data of the individual was unlawfully accessed and processed in order to cancel a contract.

Bulgaria

Data Protection Commission of Bulgaria (KZLD)

09/03/2019

€1,121

Private enforcement agent

Art. 12 (4) GDPR, Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

A private enforcement agent in Bulgaria was fined for unlawfully processing an individual's personal data. The agent conducted video surveillance of the individual and, when the individual applied for access to the collected data, rejected the request and refused to give reasons for the decision.

Bulgaria

Bulgarian Commission for Personal Data Protection (KZLD)

09/03/2019

€5,113

Telecommunication Service Provider

Art. 6 GDPR

Non-compliance with lawful basis for data processing

A fine of €5,113 was imposed on a national telecom company for the unlawful processing of the personal data of a citizen. The personal data of the individual was unlawfully accessed and processed in order to cancel a contract.

Bulgaria

Data Protection Commission of Bulgaria (KZLD)

09/03/2019

€11,760

Commercial representative of telecommunication service provider

Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

A fine of €11,760 was issued on the commercial representative of a national telecommunications provider due to the unlawful processing of the personal data of a client. The commercial representative unlawfully processed the data of a client with the goal of closing a contract for mobile telephoning services.

Bulgaria

Data Protection Commission of Bulgaria (KZLD)

09/03/2019

€28,100

National Revenue Agency

Art 6 (1) GDPR, Art 58 (2) e) GDPR, Art 83 (5) a) GDPR

Non-compliance with lawful basis for data processing

The Bulgarian DPA fined the National Revenue Agency €28,100 for unlawfully processing a private individual's personal data. It was collected and used in an enforcement case to recover a tax debt of €86,000, and the agency also obtained the person's bank account data from the Bulgarian National Bank. It is a rare case of a DPA fining a government institution.

Austria

Austrian Data Protection Authority (DSB)

08/30/2019

€50,000

Medical Company

Art. 13 GDPR, Art. 37 GDPR

Information obligation non-compliance

The company was fined because it had refused to comply with the obligation of appointing a data protection officer.

Bulgaria

Data Protection Commission of Bulgaria (KZLD)

08/28/2019

€511,000

DSK Bank

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Data leakage due to the inappropriate security and organizational measures of the company. Information related to more than 23.000 credits records belonging to more than 33.000 customers were made public. The data included names, ID numbers, biometric data, addresses, and copies of identity cards.

Bulgaria

Data Protection Commission of Bulgaria (KZLD)

08/28/2019

€2,600,000

National Revenue Agency

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Because of the inappropriate handling of personal data, more than 6 million individuals had their data hacked. This informational leak was a direct cause of the company’s security laxity.

Latvia

Data State Inspectorate (DSI)

08/26/2019

€7,000

Online services provider

Art. 17 GDPR

Non-compliance with subjects' rights protection safeguards

The merchant had ignored a client’s demands to stop processing personal data, in particular, the phone number. The merchant had continued sending the subject advertising messages to the subject’s phone number.

Sweden

Data Protection Authority of Sweden

08/20/2019

€18,630

Skellefteå school

Art. 5 (1) c) GDPR, Art. 9 GDPR, Art. 35 GDPR, Art. 36 GDPR

Non-compliance with lawful basis for data processing

A school in Skellefteå, Sweden, was fined for trying to use facial recognition software to record attendance. The means were disproportionate to the goal, and students and parents could not freely withdraw consent. One activity posed elevated risks as it involved children dependent on the high-school board. The school did not observe Art. 35 of the GDPR.

Spain

Spanish Data Protection Authority (AEPD)

08/16/2019

€60,000

Avon Cosmetics

Art. 6 GDPR

Non-compliance with lawful basis for data processing

In Spain, Avon Cosmetics was fined after a client complained that it processed his personal data erroneously. His identity was not properly verified, so he was wrongly matched with a register of claims and could not work with his bank. A third party also used his personal data unlawfully.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

08/08/2019

€1,715

Government Office Managing the Real Estate Register

Art. 5 GDPR, Art. 14 GDPR

Non-compliance with lawful basis for data processing

In Hungary, several real estate owners complained that the Government Office Managing the Real Estate Register improperly announced a change of lessee (the person concluding lease agreements with owners), posting its decision to other owners contracted by the same lessee. The post contained personal data of all owners who had contracts with that lessee.

Germany

Data Protection Authority of Mecklenburg-Vorpommern

08/06/2019

€800

Police Officer

Art. 6 GDPR

Non-compliance with lawful basis for data processing

A police officer used a witnesse’s personal data to contact her.

Germany

Data Protection Authority of Nordrhein-Westfalen

08/05/2019

€200

Private person (YouTube-Channel)

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The private person has an insufficient legal basis for using a dashcam to record public road traffic and publish it on YouTube as being part of a compilation.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

08/02/2019

€4,290

Public area maintenance company

Art. 5 GDPR, Art. 6 GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

A former employee of a public area maintenance company in Hungary complained that his employer unlawfully monitored his work with CCTV. The employer cited performance assessment and protecting the surveillance system, but the NAIH ruled CCTV was not appropriate for assessing performance, there was no legal basis, and other methods could protect the system.

Austria

Austrian Data Protection Authority (DSB)

07/31/2019

€11,000

Private individual (football coach)

Art. 6 GDPR

Non-compliance with lawful basis for data processing

A soccer coach was fined for having covertly filmed female players while they were taking showers. This had taken place for many years.

Germany

Data Protection Authority of Baden-Wuerttemberg

07/30/2019

€80,000

Unknown

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

In a digital publication, health data was accidentally published due to inadequate internal control mechanisms.

Due to inadequate internal control mechanisms, health data was made public by a digital publication.

Germany

Data Protection Authority of Baden-Wuerttemberg

07/30/2019

€80,000

Unknown

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Two companies working in finances didn’t follow the procedure when disposing of personal data.

Greece

Hellenic Data Protection Authority (HDPA)

07/30/2019

€150,000

PWC Business Solutions

Art. 5 (1) GDPR, Art. 5 (2) GDPR, Art. 6 (1) GDPR, Art. 13 (1) c) GDPR, Art. 14 (1) c) GDPR

Non-compliance with lawful basis for data processing

In Greece, PWC Business Solutions was fined for unlawfully processing personal data while creating the illusion that it relied on consent, when it actually used a different legal basis, which violated the transparency principle. It also violated the accountability principle by failing to produce evidence of a proper assessment using the right legal bases.

France

French Data Protection Authority (CNIL)

07/25/2019

€180,000

Active Assurances

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The company had allowed for personal data belonging to clients (including copies of the driver’s license) to be publicized online. Apparently, unauthorized access was detected, and the fault lies with the inappropriate security measures.

Bulgaria

Data Protection Commission of Bulgaria (KZLD)

07/24/2019

€28,160

Debt collection agency

Art. 6 GDPR

Non-compliance with lawful basis for data processing

A private individual complained to the Data Protection Commission of Bulgaria (KZLD) that a debt collection agency has information about her accounts and status of those accounts with the purpose of collecting tax owned by the complainant. The KZLD concluded that the agency had no legal basis to obtain and process the data.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

07/17/2019

€8,575

Budapest Environs Regional Court

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The chairman of the Budapest Environs Regional Court told court officials he was quitting the Hungarian Association of Judges and urged them to persuade colleagues to follow, citing a list of membership fees of members in Pest county. The NAIH found the court had no legal basis to process and disclose this data, usable only for payroll management and deduction.

United Kingdom

Information Commissioner

07/16/2019

€80,000

Life at Parliament View

Data Protection Act 2018

Failure to notify DPA of a data breach

The Company experienced the data breach when it transferred the personal data of 18,610 customers to a partner organization. In doing so, the company allowed anyone to access the personal data because the “Anonymous Authentication” function was switched on. The data breach was active for two years.

United Kingdom

Information Commissioner

07/10/2019

Unknown

Driver and Vehicle Licensing Agency (DVLA)

Unknown

Failure to notify DPA of a data breach

The Company shared personal driver details with other third-parties, including parking firms.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

07/05/2019

€3,000

Legal Company & Tax Hub SRL

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Legal Company & Tax Hub SRL in Romania was sanctioned for insufficient security measures that allowed unauthorized access to names, contact details, jobs and transaction details of avocatoo.ro customers. Documents dated 10th of November 2018 – 1st of February 2019 were publicly accessible. The sanction followed a notification by the National Supervisory Authority.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

07/02/2019

€15,000

World Trade Center Bucharest SA

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A printed checklist used to verify the attendance of breakfast customers (approx. 46 clients) was photographed by unauthorized people. As a result, the personal data of those clients was disclosed to the public. The operator working for the hotel was sanctioned because of insufficient security measures.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

06/27/2019

€130,000

Unicredit Bank SA

Art. 25 (1) GDPR, Art. 5 (1) c) GDPR

Failure to implement sufficient measures to ensure information security

In Romania, Unicredit Bank SA was fined for failing to provide the necessary security and organization measures in two respects: it did not appropriately determine the data processing means, and it did not properly implement the necessary security safeguards. This led to the public disclosure of the personal data of over 337.042 people.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

06/26/2019

€2,850

Unknown

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

In Hungary, a data subject asked that his contact data not be processed, but the controller kept using it to pursue an enforcement claim, citing a legitimate interest. The NAIH ruled that the controller had no legitimate reason to process the telephone number, since the address was also available and was enough to carry out the enforcement.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

06/26/2019

€2,850

Financial Enterprise

Art. 5 GDPR, Art. 6 GDPR, Art. 21 GDPR

Non-compliance with lawful basis for data processing

A client complained that a Hungarian financial enterprise passed on his data despite his objection and gave no information on request. The enterprise said it had sold his claim to a third party, making the transfer necessary, but the Hungarian authority found the sale followed the client's non-fulfillment of the contract, so it could not rely on the contract.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

06/25/2019

€15,150

Budapest Police Command

Art. 33 GDPR

Information obligation non-compliance

The data controllers didn’t exert sufficient rigorousness when handling personal client data, which led to the displacement of a flash memory stick with personal data.

Spain

Spanish Data Protection Authority (AEPD)

06/24/2019

€30,000

Vodafone Espana

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The personal data of a customer was disclosed to a different customer through SMS. The original fine of €50,000 was reduced to €30,000.

Spain

Spanish Data Protection Authority (AEPD)

06/24/2019

€48,000

Vodafone ONO

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A technical error allowed customers to view the personal data of other customers on the company’s website’s customer area. The original fine of €60,000 was reduced to €48,000.

United Kingdom

Information Commissioner

06/24/2019

€100,000

EE

Art.14 GDPR

Non-compliance with lawful basis for data processing

The Company sent marketing messages to over 2.5 million customers without their consent. The marketing message encouraged data subjects the “My EE” app to manage their accounts. Furthermore, the Company sent another batch of marketing messages to other customers afterward.

Netherlands

Dutch Supervisory Authority for Data Protection (AP)

06/18/2019

€460,000

Hague Hospital

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Dutch DPA fined Hague Hospital after finding it lacked appropriate security measures for patient records. The investigation began after several staff members checked the personal data of a Dutch person. The hospital was warned that it had to update its security by the 2nd of October 2019 or face a penalty of 100.000 EUR every two weeks.

France

French Data Protection Authority (CNIL)

06/13/2019

€20,000

Uniontrad Company

Art. 5 (1) c) GDPR, Art. 12 GDPR, Art. 13 GDPR, Art. 32 GDPR

Non-compliance with lawful basis for data processing

After employees complained that they were unlawfully filmed at work, the French CNIL audited Uniontrad Company in October 2018 and found that it was not observing data protection law. The company had not followed the rules on filming employees all the time and had not given employees the required information about the data processing. Fines were issued.

Spain

Spanish Data Protection Authority (AEPD)

06/11/2019

€250,000

Professional Football League (LaLiga)

Art. 5 (1) a), Art. 7 (3) GDPR

Information obligation non-compliance

The Spanish AEPD fined the Professional Football League (LaLiga) because it did not inform users of the implications of its app, which remotely accessed their microphones once every minute to check which pubs were screening football matches. The AEPD found users were not sufficiently informed and could not adequately withdraw consent once given.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

06/03/2019

€2,850

Claim management company

Art. 5 GDPR, Art. 6 GDPR

Failure to comply with data processing principles

The Hungarian NAIH fined a claim management company after data subjects complained that their bank had sold it its claim and transferred their personal data. The NAIH found the company could not rely on performance of the credit contract or the data subjects' consent, since the contract was concluded with the bank, so it had no legal basis for the processing.

Denmark

Danish Data Protection Authority (Datatilsynet)

06/03/2019

€200,850

IDdesign A/S

Art. 5 (1) e) GDPR, Art. 5 (2) GDPR

Failure to comply with data processing principles

IDdesign was fined in Denmark after a 2018 inspection noticed irregularities. The company had kept the data of over 380.000 customers longer than the original purposes of the processing allowed, had no clear deadlines for deleting personal data, and had ignored the need for a clear policy on data deletion procedures.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

05/31/2019

€2,000

Local bank

Art. 12 (3), (4), (5) GDPR, Art. 15 GDPR, Art. 18 GDPR

Failure to implement sufficient measures to ensure information security

A customer of a local bank in Hungary requested access to telephone recordings and CCTV recordings. The bank refused access to the CCTV footage because it contained third parties' data. The NAIH found the bank had not responded in due time or provided copies, the footage showed a public space relevant to all customers, and the bank could have anonymized parts.

France

French Data Protection Authority (CNIL)

05/28/2019

€400,000

SERGIC

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

SERGIC was fined in France for two reasons: a complete lack of security measures and excessive data storage. Personal data including health cards, IDs, divorce judgments and account statements was available online with no authentication. The company also kept clients' data longer than its own storage deadline allowed.

Belgium

Belgian Data Protection Authority (APD)

05/28/2019

€2,000

A mayor

Art. 5 (1) b) GDPR, Art. 6 GDPR

Multiple

A mayor was fined for having misused people’s personal data during a political campaign.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

05/23/2019

€92,146

Organizer of SZIGET festival and VOLT festival

Art. 6 GDPR, Art. 5 (1) b) GDPR, Art. 13 GDPR

Multiple

The subjects had not been informed about the data processing, and the data controllers had not complied with the principle of purpose limitation.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

05/21/2019

€286

Directorate of Social and Child Welfare Institutions of the Ferencvaros District of Budapest

Art. 33 GDPR

Information obligation non-compliance

A Directorate employee mistakenly sent 9 letters containing personal data of 18 data subjects to the wrong recipient. The letters included criminal data, data of children, and private data about the subjects. The recipient brought the mistake to the Directorate’s attention 5 days later, and the Directorate notified NAIH only a few weeks later.

Lithuania

Lithuanian Data Protection Authority (VDAI)

05/16/2019

€61,500

UAB MisterTango

Art. 5 GDPR, Art. 32 GDPR, Art. 33 GDPR

Multiple

The data controllers had overextended his authority to collect unwarranted information about the clients. Moreover, a data breach took place from 09-10 July 2018, when payment data was made available on the internet. Moreover, the data controllers had not reported the data breach.

Czech Republic

Czech Data Protection Authority (UOOU)

05/13/2019

€3,105

Not known

Art. 5 (1) a) GDPR, Art. 5 (1) b) GDPR, Art. 32 (1) GDPR

Unknown

Not available.

Germany

Data Protection Authority of Baden-Wuerttemberg

05/09/2019

€1,400

Police Officer

Art. 6 GDPR

Non-compliance with lawful basis for data processing

A German police officer used the Central Traffic Information System to find the personal data tied to the license plate of an unknown person, then ran a SARS inquiry to get the injured parties' phone numbers and contacted the injured party. He acted to satisfy personal inquiries, not official duties, so the police department was not to blame.

Spain

Spanish Data Protection Authority (AEPD)

05/08/2019

€9,000

Private individual

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

Video surveillance was used to monitor employees.

Spain

Spanish Data Protection Authority (AEPD)

05/06/2019

€48,000

Telefónica SA

Art. 5 (1) a) GDPR

Non-compliance with lawful basis for data processing

A customer complained that their bank account was charged for two invoices for the services the customer has purchased but on the invoices, the personal details of a third party person were displayed. Initially, the fine was determined to be €60,000 but was reduced to €48,000.

Czech Republic

Czech Data Protection Auhtority (UOOU)

05/06/2019

€194

Public utility company

Art. 15 GDPR

Non-compliance with lawful basis for data processing

Not available.

Norway

Norwegian Supervisory Authority (Datatilsynet)

04/29/2019

€120,000

Oslo Municipal Education Department

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The fine was issued on the following grounds: insufficient security measures established on the app launched by an Oslo school. This app allowed students and parents to contact teachers in real-time. However, unauthorized access was detected, and unknown people gained access to personal data related to students and school employees.

Poland

Polish National Personal Data Protection Office (UODO)

04/25/2019

€12,950

Sports association

Art. 6 GDPR

Non-compliance with lawful basis for data processing

A Polish sports association published online personal data of judges who had received judicial licenses, including exact addresses and PESEL numbers of 585 judges. It noticed the mistake at once and tried to remove the data, without success. As the judges suffered no damage, the president of the Office of Competition and Consumer Protection adjusted the penalty.

Italy

Italian Data Protection Authority (Garante)

04/24/2019

€50,000

Movimento 5 Stelle Party

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Rousseau, the data processor running websites affiliated with the Italian political party Movimento 5 Stelle, suffered a data breach in 2017 and had insufficient security measures. The Garante ordered it to update those measures and the privacy information notice. The notice was updated on time, but Rousseau did not adopt new security measures and was fined.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

04/17/2019

€9,400

Not disclosed

Art. 5 (1) a) GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The data controller had no legal basis to process data in conformity with art 6.1.b, related to the claims.

Spain

Spanish Data Protection Authority (AEPD)

04/15/2019

€3,600

AMADOR RECREATIVOS, S.L

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

The games lounge was fined because it improperly used and processed surveillance footage data.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

04/12/2019

€20,000

SC CNTAR TAROM SA

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Romanian national airline Tarom was fined €20,000 for not implementing the technical measures needed to secure personal information. As a result, a Tarom employee accessed the flight booking application without authorization, saw the personal data of 22 passengers, photographed the list and made it public online.

Spain

Spanish Data Protection Authority (AEPD)

04/08/2019

€20,000

Private individual

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

Video surveillance was used to monitor employees.

Bulgaria

Data Protection Commission of Bulgaria (KZLD)

04/08/2019

€510

Medical service providers

Art. 5 (1) a) GDPR, Art. 9 (1) GDPR, Art. 9 (2) GDPR, Art. 6 (1) GDPR

Non-compliance with lawful basis for data processing

The medical centers unlawfully processed personal data of the subject G.B. Software was used to generate the registration form for changing the GP, and it went ahead to the Regional Health Insurance Fund. After it arrived at another medical center, it was concluded that all parts had taken part in the unlawful processing of data.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

04/05/2019

€34,375

Political Party - Undisclosed

Art. 33 (1) GDPR, Art. 33 (5) GDPR, Art. 34 (1) GDPR

Information obligation non-compliance

The NAIH fined an undisclosed Hungarian political party HUF 11.000.000 (equivalent to 34.375 EUR) for not notifying it of a data breach and not documenting the breach as required by GDPR article 33.5. A hacker had used a redirection attack on the party's official website and disclosed information about more than 6.000 people.

Germany

Data Protection Authority of Baden-Wuerttemberg

04/04/2019

€80,000

Company in the financial sector

Art. 5 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A company in the financial sector in Germany was fined after it disposed of documents containing the personal information of two clients in the general waste recycling system in April 2019, where a neighbor found them. It had not taken the measures needed to ensure integrity and confidentiality under Art. 5 para. 1 lit. f GDPR.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

04/04/2019

€1,900

Not disclosed

Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

A data controller failed to allow the data subject access.

Spain

Spanish Data Protection Authority (AEPD)

04/01/2019

€36,000

Vodafone Espana

Art. 5 (1) f) GDPR

Non-compliance with lawful basis for data processing

The company had sent a number of emails to a significant number of recipients without using the BCC feature that would have hid the email addresses of all the recipients from each other. The original fine was set at €60,000 but reduced to €36,000.

Poland

Personal Data Protection Office

03/29/2019

€220,000

Bisnode

Art.14 GDPR

Non-compliance with lawful basis for data processing

The Company failed to observe Art.14 of the GDPR, which states that the data controller must inform the data subject of the processing of personal data. The DPA has stated that Bisnode has three months to notify a total of 6 million people of this.

Norway

Norwegian Supervisory Authority (Datatilsynet)

03/29/2019

€170,000

Bergen Municipality

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Bergen Municipality in Norway was fined for insufficient security measures protecting its computer systems, which made the personal data of more than 35.000 individuals publicly accessible. At a few schools, anyone could view information on staff, pupils and employees. The municipality had been warned about the weaknesses before but did nothing.

Bulgaria

Data Protection Commission of Bulgaria (KZLD)

03/26/2019

€5,100

A.P. EOOD

Art. 5 (1) a) GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The personal data administrator unlawfully processed personal data of subject D.D related to an Employment Contract, while the subject was imprisoned.

Poland

Polish National Personal Data Protection Office (UODO)

03/26/2019

€219,538

Private company

Art. 14 GDPR

Information obligation non-compliance

A Polish private company was fined for breaching the information obligation under Art. 14(1) – (3) of the GDPR toward several entrepreneurs, whose data it took from public sources (Central Electronic Register and Information on Economic Activity) commercially. It informed only those it had email addresses for, citing high operational costs for the rest.

Portugal

Portuguese Data Protection Authority (CNPD)

03/25/2019

€2,000

Not available

Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

Not available

Spain

Spanish Data Protection Authority (AEPD)

03/22/2019

€40,000

Vodafone Espana

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Spanish AEPD fined Vodafone Espana €40,000 after a claimant was charged for a Netflix subscription they had not requested. The claimant proved that another person had created the subscription using the claimant's personal details obtained from Vodafone, and the AEPD argued that the claimant had not consented to being charged.

Czech Republic

Czech Data Protection Auhtority (UOOU)

03/21/2019

€10,000

Unknown

Art. 5 (1) GDPR

Non-compliance with lawful basis for data processing

In the Czech Republic, an unknown controller was fined for processing data in breach of the data minimization and storage limitation principles of the GDPR. The data went beyond what was relevant to the purpose of the processing and was kept in a form permitting identification of data subjects for longer than necessary.

Czech Republic

Czech Data Protection Authority (UOOU)

03/21/2019

€9,704

Not available

Art. 5 (1) c) GDPR, Art. 5 (1) e) GDPR

Failure to comply with data processing principles

The data processing had breached the storage limitation and data minimization principles of the GDPR.

Portugal

Portuguese Data Protection Authority (CNPD)

03/19/2019

€2,000

Not known

Art. 13 GDPR

Information obligation non-compliance

No further information is available.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

03/04/2019

€286

Representative of a local government

Art. 5 GDPR, Art. 6 GDPR, Art. 12 GDPR, Art. 15 GDPR, Art. 17 GDPR

Non-compliance with lawful basis for data processing

In Hungary, a local government representative posted on Facebook a photo of a government-owned company's director with his child, allegedly tearing down an opposition election poster. He blurred the child's face but hinted it was the director's daughter. The NAIH deemed the act non-public and found the photo did not conclusively prove the removal.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

03/04/2019

€3,200

Not disclosed

Art. 5 (1) b) GDPR, Art. 5 (1) c) GDPR, Art. 13 (3) GDPR, Art. 17 (1) GDPR, Art. 6 (4) GDRP

Non-compliance with subjects' rights protection safeguards

The Hungarian NAIH fined a financial institution an amount equal to 0.025% of its annual net revenue after it refused a customer's erasure request, arguing that it had an interest in keeping the phone number because the customer had debts. The NAIH said the creditor could contact the debtor by post and found breaches of data minimization and purpose limitation.

Cyprus

Cypriot Data Protection Commissioner

03/01/2019

€10,000

Newspaper

Art. 6 GDPR

Non-compliance with lawful basis for data processing

A Cypriot newspaper was fined €10,000 for publishing, in both electronic and physical form, the names and pictures of three police investigators. The Cypriot Data Protection Commissioner considered that publishing only the officers' initials, or photographs in which they could not be identified, such as with blurred faces, would have been enough.

Denmark

Danish Data Protection Authority (Datatilsynet)

03/01/2019

€160,000

Taxa 4x35

Art. 5(1) e) GDPR

Failure to comply with data processing principles

The taxi company was discovered having over 9 million person records that it stored unlawfully. Because the company hadn’t deleted this personal data, the Danish Data Protection Authority issued a fine.

Cyprus

Cypriot Data Protection Commissioner

03/01/2019

€5,000

State Hospital

Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The data controller could not provide access to personal information to a patient because the dossier could not be identified. The patient complained to the Commissioner about this, and the hospital was fined 5.000 Euros.

Germany

Data Protection Authority of Berlin

03/01/2019

€50,000

N26

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Berlin Supervisory Authority fined the bank N26 for keeping the personal data of former customers to build a blacklist meant to stop them from opening new accounts, because they were suspected of money laundering. N26 relied on the German Banking Act to justify this, but the authority found the practice illegal.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

02/28/2019

€3,200

Kecskemét Mayor's Office

Art. 5 (1) a) GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The Kecskemét Mayor's Office was fined in Hungary for unlawfully disclosing a whistleblower's personal information. The man had complained to the NAIH about his employer. When the company asked for information about the complaint, the Mayor's Office 'accidentally' released the complainant's name. He was fired as a result.

Czech Republic

Czech Data Protection Authority (UOOU)

02/28/2019

€582

Not available

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The data processing was conducted in a way that didn’t ensure the appropriate security of the data itself. Meaning that anyone could access or alter it in an irreversible way (deletion, destruction).

Norway

Norwegian Supervisory Authority (Datatilsynet)

02/26/2019

€73,600

Rælingen Municipality

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Rælingen Municipality in Norway was fined for processing data on 15 children with physical and mental disabilities for the Showbie digital learning platform. Datatilsynet found that risk assessments, privacy impact assessments and security checkups had not been done beforehand, and weak platform security let students in other groups access the information.

Czech Republic

Czech Data Protection Authority (UOOU)

02/26/2019

€776

Not available

Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

Not available.

Bulgaria

Bulgarian Commission for Personal Data Protection (KZLD)

02/26/2019

€27,100

Telecommunication Service Provider

Art. 6 GDPR, Art. 5 (1) a) GDPR

Non-compliance with lawful basis for data processing

In Bulgaria, a telecommunication service provider was fined after a complainant was unknowingly registered for its prepaid services. Its employees used the person's data illegally and without express consent, the signature on the application did not match the person's own signature, and the identity card number on the application was fake.

Bulgaria

Bulgarian Commission for Personal Data Protection (KZLD)

02/22/2019

€500

Unknown company

Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

An employee requested access to his personal data from his employer. The request was partially completed and delayed without justification.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

02/20/2019

€1,560

Unknown company

Art. 5 (1) a) GDPR, Art. 5 (1) c) GDPR

Failure to comply with data processing principles

A data subject asked a debt collector in Hungary to erase the data it processed. The collector requested further identifying details (place of birth, mother's maiden name, etc) and then said it could not comply, citing the Accountancy Act and internal policies on retaining backup copies. The NAIH fined it for not informing the data subject about these policies.

Malta

Data Protection Commissioner of Malta

02/18/2019

€5,000

Lands Authority

Art. 5 GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The Lands Authority had a data breach where 10 GB worth of personal data was publicly accessible on the internet. The data contained sensitive information about data subjects. The Data Protection Commissioner might issue a fine of 25.000 Euros for each of the violations (data breaches).

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

02/08/2019

€1,560

A bank

Art. 5 (1) d) GDPR

Failure to comply with data processing principles

The bank erroneously sent the subject’s credit card data to another person via SMS. Despite the data subject’s request to erase the data, the bank continued to send SMS messages to that incorrect telephone number. The bank was fined about 0.00016% of the annual net revenue.

Portugal

Portuguese Data Protection Authority (CNPD)

02/05/2019

€20,000

Not available

Art. 15 GDPR

Non-compliance with lawful basis for data processing

Not available.

Germany

Data Protection Authority of Sachsen-Anhalt

02/05/2019

€2,500

Private individual

Art. 6 GDPR, Art. 5 GDPR

Non-compliance with lawful basis for data processing

A private person sent several emails containing the email addresses of several subjects, and each subject could see other recipients of that email. In the person’s mailing list, more than 131 email addresses had been found. He was accused of ten such offenses.

Czech Republic

Czech Data Protection Authority (UOOU)

02/04/2019

€1,165

Credit brokerage

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The company did not process the data using the appropriate security measures required to prevent unlawful alteration or destruction of the data.

Czech Republic

Czech Data Protection Authority (UOOU)

02/04/2019

€1,165

Car renting company

Art. 5 (1) a) GDPR

Failure to implement sufficient measures to ensure information security

The company sold a card that was constantly tracked through GPS. The owner found this out and reported it since the company had no information related to this GPS tracking. The Czech Data Protection Authority decreed that this was a violation of Art. 5 (1) of the GDPR, and issued a fine.

United Kingdom

Information Commissioner

02/01/2019

€140,000

Leave.EU & GoSkippy

Art.14 of the GDPR

Non-compliance with lawful basis for data processing

Leave.EU subscriber emails contained marketing ads related to the GoSkippy services of the Eldon Insurance firm. The data subjects did not give their consent to this, hence the fine issued by the ICO.

Germany

Data Protection Authority of Hessen

01/23/2019

€5,000

Small shipping company

Art. 28 of the GDPR

Insufficient data processing agreement

The data controller company lacked a data processing agreement with the Spanish service provider.

Spain

Spanish Data Protection Authority (AEPD)

01/21/2019

€12,000

Madrileña Red de Gas

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The gas company did not have the necessary technical measures in place to verify the identity of the subjects’ data. It was alleged by a third party that the company emailed their information to a third party in regards to a request.

France

French Data Protection Authority (CNIL)

01/21/2019

€50,000,000

Google Inc.

Art. 13 GDPR, Art. 14 GDPR, Art. 6 GDPR, Art. 4 GDPR, Art. 5 GDPR

Multiple

After complaints by the French NGO La Quadrature du Net and the Austrian organization None Of Your Business about Google account creation during Android phone configuration, Google Inc. was fined 50 million euros in France. It breached transparency (Art. 5 GDPR), sufficiency of information (Art.13 / 14 GDPR) and the requirement of a legal basis (Art. 6 GDPR).

Bulgaria

Bulgarian Commission for Personal Data Protection (KZLD)

01/17/2019

€500

Bank

Art. 6 GDPR, Art. 5 (1) a) GDPR

Non-compliance with lawful basis for data processing

The bank unlawfully came into possession of personal data related to a student.

Czech Republic

Czech Data Protection Authority (UOOU)

01/10/2019

€388

Company

Art. 6 GDPR

Non-compliance with lawful basis for data processing

The employer complained that the former company where he/she worked for refused to delete personal information posted on Facebook. Even after the termination of the employment contract, the company did not delete the personal information of the former employee.

Spain

Spanish Data Protection Authority (AEPD)

2019

€9,000

Employer

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

The employer was using security cameras to record not only the company property but also employees, which is a violation of the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

2019

€20,000

Employer

Art. 5 (1) c) GDPR

Non-compliance with lawful basis for data processing

The employer was using security cameras to record not only the company property but also employees, which is a violation of the principle of data minimization.

Spain

Spanish Data Protection Authority (AEPD)

2019

€40,000

Vodafone España, S.A.U.

Art. 6 GDPR

Failure to comply with data processing principles

The Spanish DPA fined Vodafone Espana, S.A.U. EUR 40,000. Vodafone had charged a claimant for a Netflix service he had not requested, which another household, allegedly given his bank account and phone number by Vodafone, had used. The company could not prove that he had freely consented to a contract for the Netflix services.

Spain

Spanish Data Protection Authority (AEPD)

2019

€30,000

Vodafone España, S.A.U.

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Due to an unlawful disclosure of customer personal data through an SMS to another customer, the DPA fined Vodafone Espana S.A.U. with EUR 50,000 but it was reduced to EUR 30,000.

Germany

Data Protection Authority of Hamburg

2019

€20,000

https://datenschutz-hamburg.de/assets/pdf/28._Taetigkeitsbericht_Datenschutz_2019_HmbBfDI.pdf

Art. 33 GDPR, Art. 34 GDPR

Failure to implement sufficient measures to ensure information security

HVV GmbH had not reported a data breach to the data protection authority in due time. This data breach was related to the security gap in the Customer E-Service, in that that clients with an HVV card who logged in the CES could access the data of other customers by changing the URL to match their data profile.

Germany

Data Protection Authority of Saarland

2019

€2,000

Restaurant

Art. 5 (1) c) GDPR

Failure to comply with data processing principles

The video surveillance cameras had been misused, clearly not in accord with the data minimization principle.

Germany

Data Protection Authority of Hamburg

2019

€51,000

Facebook

Art. 37 GDPR

No data protection officer appointed

The Hamburg DPA fined Facebook Germany GmbH €51,000 for not appointing a data protection officer. Facebook argued it had appointed one in Ireland for all European branches, but the Hamburg authority said the German authority was never notified. The fine was small because a DPO existed. It was issued sometime in 2019 and made public in February 2020.

Germany

Data Protection Authority of Saarland

2019

€118

Unknown

Art. 6 GDPR

Non-compliance with lawful basis for data processing

Personal data was disclosed to a third party. No further details were revealed.

Cyprus

Cypriot Data Protection Commissioner

2019

€14,000

Doctor

Art. 5 GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The data controller could not provide access to personal information to a patient because the dossier could not be identified. The patient complained to the Commissioner about this, and the hospital was fined 5.000 Euros.

Austria

Austrian Data Protection Authority (DSB)

12/20/2018

€2,200

Private individual

Art. 5 (1) a) GDPR, Art. 5 (1) c) GDPR, Art. 6 (1) GDPR, Art. 13 GDPR

Non-compliance with lawful basis for data processing

In Austria, a private individual was fined for unlawfully filming public areas with a private CCTV system. It recorded parking lots, sidewalks, a garden area of a nearby property and neighbors entering and leaving their homes. The surveillance was unreasonable given the system's original purpose and covered private areas without the consent of those involved.

Hungary

Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)

12/18/2018

€3,200

Not disclosed

Art. 12 (4) GDPR, Art. 15 GDPR, Art. 18 (1) c) GDPR, Art. 13 GDPR

Failure to implement sufficient measures to ensure information security

The data subject was not given access to CCTV recordings and was not informed that he could complain to the supervisory authority about the data controller’s refusal to retain the recordings.

Germany

Data Protection Authority of Hamburg

12/17/2018

€5,000

Kolibri Image Regina und Dirk Maass GbR

Art. 28 (3) GDPR

Non-compliance with lawful basis for data processing

The fine against Kolibri Image Regina und Dirk Maass GbR in Germany was apparently withdrawn. The company had complained that a service provider refused to sign a processing agreement, and was then itself fined for lacking one. It argued that the provider was not a processor, so the fine was unreasonable and unwarranted.

Austria

Austrian Data Protection Authority (DSB)

12/12/2018

€4,800

Bookmaker

Art. 13 GDPR

Information obligation non-compliance

The betting place used a system of video surveillance illegally because it filmed the public space (the sidewalk). Private individuals are not allowed to do this on a large scale like in this case.

Germany

Data Protection Authority of Hamburg

12/01/2018

€20,000

Unknown

Art. 83 (4) a) GDPR, Art. 33 (1) GDPR, Art. 34 (1) GDPR

Information obligation non-compliance

A data breach was not notified in time and the affected subjects were not made aware.

Germany

Data Protection Authority of Baden-Wuerttemberg

11/21/2018

€20,000

Knuddels.de

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A hack revealed the personal data that included email addresses and passwords of around 330,000 users.

Austria

Austrian Data Protection Authority (DSB)

11/01/2018

€1,800

Restaurant

Unknown

Unknown

CCTV footage was not properly used.

Czech Republic

Czech Data Protection Auhtority (UOOU)

10/25/2018

€388

Not available

Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

Not available.

Austria

Austrian Data Protection Authority (DSB)

09/27/2018

€300

Private individual

Art. 5 (1) a) GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The car owner used the dash-cam unlawfully.

Portugal

Portuguese Data Protection Authority (CNPD)

07/17/2018

€400,000

Hospital

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The hospital was found to create fake doctor profiles for the personnel to unlawfully access patient data. The management system found 985 registered doctors when the hospital only had 296 doctors.

Bulgaria

Bulgarian Commission for Personal Data Protection (KZLD)

05/12/2018

€500

Bank

Art. 5 (1) b) GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The bank was fined 500 EUR for calling a client about the unresolved bills of his neighbor. The client then invoked his right to be forgotten, which the bank ignored at first. Another motion was started, and the client complained to the KZLD. Apparently, the bank hadn’t requested consent from the subject when processing his data.

Spain

Spanish Data Protection Authority (AEPD)

Unknown

€12,000

ALBERTO FORTE COMPSITE, S.L.

Art. 35 GDPR

Failure to implement sufficient measures to ensure information security

The Spanish DPA (AEPD) fined ALBERTO FORTE COMPSITE, S.L. EUR 12,000. The company had photographed employees at the entrance to record their working hours and had not conducted a data protection impact assessment. The original fine of EUR 20,000 was reduced to EUR 12,000 due to admission of responsibility and voluntary payment.

Italy

Italian Data Protection Authority (Garante)

Unknown

€4,900,000

Edison Energia S.p.A.

Art. 5 (1) a) GDPR, Art. 5 (2) GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 12 (1), (2), (3) GDPR, Art. 21 (2) GDPR, Art. 24 (1), (2) GDPR, Art. 25 (1) GDPR

Failure to comply with data processing principles

The Italian DPA fined Edison Energia EUR 4.9 million for unlawful marketing. It phoned people without consent, using third-party contact lists that often lacked documented consent. It also offered no easy way to object, answered requests late, bundled consent to profiling and marketing in its app and website, and gave no transparent information.

Spain

Spanish Data Protection Authority (AEPD)

Unknown

€170,000

Mercadona S.A.

Art. 6 GDPR, Art. 12 GDPR, Art. 15 GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) fined the supermarket chain Mercadona S.A. EUR 170,000. A man who suffered an accident in a Mercadona supermarket asked for the video surveillance recordings to claim damages, but Mercadona did not comply. When lawyers he hired demanded the images, Mercadona replied that they had already been deleted.

Greece

Hellenic Data Protection Authority (HDPA)

Unknown

€10,000

Piraeus Bank

Art. 5 (1) f) GDPR, Art. 33 GDPR, Art. 34 GDPR

Failure to comply with data processing principles

The Hellenic DPA fined Piraeus Bank EUR 10,000. The bank mistakenly sent a document with a data subject's personal data to a third party because an account co-owner entered a wrong email address. Although aware of the error, it kept communicating with the third party and did not report the breach to the DPA and the data subject in time, breaching confidentiality.

Romania

Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)

Unknown

€1,000

Ikea Romania SA

Art. 32 (1) b), (2) GDPR

Failure to implement sufficient measures to ensure information security

The Romanian DPA fined IKEA România SA EUR 1,000 after it notified a breach under Art. 33 GDPR. In a drawing contest for employees' children, it accidentally posted participation forms with personal data of children and parents on an online platform open only to IKEA family members in Romania. The incident affected 114 people, half minors, breaching Art. 32 (1) b), (2) GDPR.

Liechtenstein

Data Protection Authority of Liechtenstein

Unknown

€4,100

Unknown

Unknown

Unknown

There was an unlawful operation of a video surveillance system. No furthrr data is available.

Spain

Spanish Data Protection Authority (AEPD)

Unknown

€6,000

Desolasol Restauracion, S.L.

Art. 5 (1) f) GDPR

Non-compliance with lawful basis for data processing

The Spanish DPA (AEPD) has fined Desolasol Restauración S.L. with EUR 6,000. The data subject had officially complained to the restaurant because he was unable to communicate at the table due to the volume of the music inside the restaurant. A copy of the form remained with the data controller. Because of an error by a restaurant employee, the copies of the form were given to other guests of the restaurant who had been present during the incident.

Germany

Data Protection Authority of Brandenburg

Unknown

€50,000

Unknown

Art. 15 GDPR, Art. 28 GDPR

Non-compliance with subjects' rights protection safeguards

A German data controller hired an external company to handle Art. 15 GDPR access requests. The company contacted data subjects under its own logo and in English, making it unclear who was responsible, breaching the transparency principle of Art. 12 GDPR and Art. 15 GDPR. The DPA also found no written contract, violating Art. 28 (9) GDPR.

Germany

Data Protection Authority of Hamburg

Unknown

Unknown

Hamburger Volksbank eG

Art. 21 GDPR

Non-compliance with lawful basis for data processing

The company ignored the data subject’s objection to receiving advertising letters and continued to send an advertising newsletter by email.

Czech Republic

Czech Data Protection Authority (UOOU)

Unknown

€980

Individual entrepreneur

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

A Czech individual entrepreneur running an online game was fined after a DDoS attack disrupted the servers and the attackers blackmailed the operator. The operator accepted their offer to build a better firewall; the new code worked better but included a backdoor, letting the attacker steal all server data, including player details, and upload it to their website.

Czech Republic

Czech Data Protection Authority (UOOU)

Unknown

€588

Alza.cz a.s.

Art. 6 GDPR, Art. 7 GDPR

Non-compliance with lawful basis for data processing

The company acquired a photocopy of a person’s ID card with the person’s consent but continued to use and process the personal data even after the affected person had withdrawn their consent.

Czech Republic

Czech Data Protection Authority (UOOU)

Unknown

€3,140

UniCredit Bank

Art. 6 GDPR

Non-compliance with lawful basis for data processing

UniCredit Bank in the Czech Republic opened a bank account for a person who had not requested one. The bank allegedly had his data because he was responsible for closing a bank account operated by his employer. The bank was requested to prove it had his consent to process the data but could not, and was fined.

Germany

Data Protection Authority of Saarland

Unknown

Unknown

Unknown

Art. 6 GDPR

Non-compliance with lawful basis for data processing

Illegal disclosure of personal data.

Germany

Data Protection Authority of Hamburg

Unknown

€500

Unknown

Art. 6 GDPR

Non-compliance with lawful basis for data processing

Not available.

Slovakia

Slovak Data Protection Office

Unknown

Unknown

Unknown

Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

The data controller didn’t properly impose the necessary security measures needed to protect personal data.

Slovakia

Slovak Data Protection Office

Unknown

Unknown

Unknown

Art. 5 (1) a) GDPR, Art. 6 (1) a) GDPR

Non-compliance with lawful basis for data processing

The Data Protection Authority found that the City had published personal data on the official city website in violation of the law, and without asking for the consent of the data subjects. The City had claimed that it was doing this attempting to fulfill the Freedom of Information Act’s premises.

Slovakia

Slovak Data Protection Office

Unknown

Unknown

Unknwon

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Improper information security measures in place.

Slovakia

Slovak Data Protection Office

Unknown

Unknown

Unknown

Art. 5 (1) f) GDPR, Art. 32 GDPR

Failure to implement sufficient measures to ensure information security

Personal data in the form of documents were thrown to the garbage dump, which is an improper method of disposing of such documents.

Slovakia

Slovak Data Protection Office

Unknown

Unknown

Unknown

Art. 15 GDPR

Non-compliance with subjects' rights protection safeguards

The data controller did not comply with the data subject’s request to access personal data related to audio recordings.

Spain

Spanish Data Protection Authority (AEPD)

Unknown

€12,000

Restaurant

Art. 5 (1) a) GDPR, Art. 6 GDPR

Non-compliance with lawful basis for data processing

The restaurant wanted to sanction an employee using images taken by another employee in the restaurant, to be used as evidence.

Spain

Spanish Data Protection Authority (AEPD)

Unknown

€60,000

ENDESA

Art. 5 (1) f) GDPR

Non-compliance with lawful basis for data processing

The Spanish AEPD fined ENDESA for erroneously charging the claimant's bank account, as the beneficiary of the services was a third party. When the claimant asked for her data to be deleted, ENDESA mishandled it and sent it to the third party, breaching the confidentiality principle. The third party had a 2-year restraining order regarding the data subject.

Spain

Spanish Data Protection Authority (AEPD)

Unknown

€27,000

Vodafone Espana

Art. 5 (1) d) GDPR

Non-compliance with subjects' rights protection safeguards

Vodafone Espana was fined 27.000 Euros in Spain. The data subject had demanded deletion of his data in 2015, which Vodafone confirmed, yet he received more than 200 SMS messages in 2018. Vodafone admitted a technical error: during tests his phone number mistakenly appeared in various customer files. The fine reflected that Vodafone admitted its mistake.

Spain

Spanish Data Protection Authority (AEPD)

Unknown

€60,000

Gestion De Cobros Yo Cobro SL

Art. 5 (1) f) GDPR

Non-compliance with lawful basis for data processing

Gestion De Cobros Yo Cobro SL was fined in Spain. An online credit agency had transferred an undue credit claim to a debt collecting agency, giving it the subject's email address. The debt collecting agency emailed the company where the subject worked, an institutional address accessible to all employees, which the credit agency had not provided.

Spain

Spanish Data Protection Authority (AEPD)

Unknown

€5,000

Vodafone Espana

Art. 5 (1) d) GDPR

Failure to comply with data processing principles

Vodafone mistakenly charged a customer whose information it disclosed to BADEXCUG, a solvency registry. SETSTI, the Spanish telecommunications and information agency demanded that Vodafone reimburse the client. The AEPD decided that Vodafone had acted erroneously and that it had breached the principle of accuracy.

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The purpose of our GDPR fines tracker is multifaceted. Primarily, it serves as an invaluable resource for journalists, researchers, organizations, and anyone interested in understanding the current landscape of GDPR fines.

The tracker helps demystify the intricacies of these fines, providing an at-a-glance perspective on a complex subject.

It sheds light on the varying scale of fines, the reasons behind them, and the companies or industries most affected.

Further, the page not only offers raw data but also provides meaningful insights through its concise descriptions for each fine.

This feature aims to facilitate comprehension of the context and implications of each fine, empowering users to understand the various factors influencing regulatory decisions.

In addition, the fine descriptions could aid businesses in identifying common pitfalls, thereby enabling them to strengthen their data protection strategies.

The fines tracker also plays a crucial role in promoting transparency. We firmly believe that an informed public contributes significantly to a more accountable and fair digital ecosystem.

By providing open access to this important data, we hope to inspire discussions around data protection, privacy rights, and the effectiveness of GDPR enforcement.

In terms of scope, the GDPR fines tracker aspires to be the go-to reference for all GDPR-related fines, regardless of the country or the size of the organization.

This tracker covers every reported GDPR fine across all EU member states and beyond, including countries outside the EU that are subject to GDPR due to their interactions with European residents.

The completeness and accuracy of our tracker are paramount to us. We are committed to ensuring that the information we provide is updated regularly, and any changes in the legal statuses of cases are swiftly reflected.

However, we must note that while we strive to maintain the most comprehensive and accurate information, there may be instances where certain details are not immediately available due to the reporting mechanisms of different authorities.

This tool was initially created to expedite our research process, but it has grown into a full-fledged database aiming to enhance public understanding of GDPR fines.

We invite you to explore and use this resource to delve deeper into the landscape of GDPR fines and contribute to the discourse on data protection and privacy rights.