By forming a private network through a public internet connection, a Virtual Private Network (VPN) provides you online privacy to surf the internet. This is done by masking your IP address. There are many VPN services now available in the market for a price subscription as well as for free.
Zero VPN is a completely free online security provider available only for Android devices. The app was developed by TNTAPP in the Netherlands. It gives you the freedom to visit the websites and social media networks that are restricted and blocked in your region.
However, Zero VPN holds a lot of poor reviews compared to the rest in the market. The VPN is rated with 4.1 stars. Anyways, let us find out the truth behind this by experiencing it on our own. Keep reading.
Zero VPN is compatible with Android, Windows, and Mac. It is disappointing that there is no IOS version available. Besides, you cannot install Zero VPN on Amazon Fire TV, or to a router.
When installing in your phone, it is the usual routine that you follow to download in Android. Yet, I could not find the VPN on my country’s play store, So I had to download the .apk file separately to get it installed on my phone. This is one of the application’s ways of reducing the risk of forged apps downloaded from suspicious sites.
Once the app is downloaded, no registration or sign up is required. You just have to select the server, a VPN port of your choice and tap “connect”. The signal strength of each server is shown beside. Even when it is set up, the app keeps showing a connection error when connected from my place, Sri Lanka.
Meanwhile, installing Zero VPN for your Windows or Mac PC, requires some steps to be followed:
Nevertheless, getting an emulator would eat up too much space in your PC’s RAM and would slow down the whole process. All these efforts to use a simple VPN like this is pointless. Instead, there are many better VPNs out there with better features.
Zero VPN’s speed can be described as average. We could see many users complain online about being unable to connect to the server from their location. The average ping to a site is tested to be 210ms from various servers. This is enough to browse websites or play videos. However, to play games and upload large volume files, users may suffer from lags.
For better speed, you just have to wait to try different servers depending on the number of users for the given server as it changes often.
Higher the server locations, faster the speed. But the number of users accessing the server also do matter.
In this case, compared to other VPNs, Zero VPN holds only a limited number of servers. If you are from the USA, you can show your IP address from Paris to access French content. These servers are located across Canada, France, Germany, Netherlands, Japan, Singapore, South Korea, the United Kingdom, and the United States of America. Still, being a free app, it is justifiable to have only a handful of servers.
Nonetheless, One of the crucial disadvantages that these server locations bring to Zero VPN is the geo-restrictions of streaming services like Amazon Prime, Netflix, and Hulu. If you are after a VPN to stream Netflix uninterrupted, Zero VPN is definitely not the choice for you. This is because all those countries that Zero VPN serves from have restricted copyright issues in some form or the other. The only streaming service Zero VPN could bypass was Youtube which is insignificant as even the simplest VPNs can crack it.
So, if you are planning on bypassing geo-filters, there are many better choices out there greater than Zero VPN.
VPNs are expected to be safe in encrypting the data while transferring online with regards to encryption protocols. This is what a VPN is mainly sought for.
Even though Zero VPN does not want you to sign up with your information, the issue of privacy is a question mark. First of all, during the installation process, the app requests access to a lot of stuff like photos, media, and files. They even need the device history and call information! That is definitely a red flag.
The VPN does not mention anywhere about how the data transferred online is being managed. It is not sure whether those data are collected, stockpiled, scrutinized, or whether sold for profit to marketing firms. So, maybe this is how Zero VPN earns the revenue to continue with its services and this is purely my speculation.
Moreover, VPNs that run under the Chinese government need to share information with their government disregarding the OpenVPN protocol. Being able to use Zero VPN in china raises the question of privacy among its users. But this doubt is not clarified by the company up to date.
That being said, certain features that a standard VPN should have are not available on Zero VPN. These pieces of evidence advocate further to the fact that your privacy is prone to risk by using this app.
Positively speaking, we discovered no DNS leaks. This is encouraging to a certain extent. The application is also based on the OpenVPN protocol which is known for its military-grade encryption in the community.
However, looking into both sides we would say if you are looking for total anonymity and higher security while browsing or sharing online, Zero VPN is once again not the option for you.
Zero VPN assures that they do not log any noteworthy user data. The VIP package requires users to share their personal information to sign up and verify the payments.
“Zero VPN does not collect, log, store, share any identifiable personal information of Users. Zero VPN may collect the times when connected to our Service and the total amount of data transferred per day. Zero VPN stores this to be able to deliver the best possible network experience to you.”
Zero VPN prioritizes its aim of providing “zero” difficulty for the users.
Proving this, the VPN has a simple interface without many complications. The home page shows a map with active servers for the moment along with your location and loads a set of VPN-supported versions of Chrome, Facebook, YouTube, Instagram, Pandora, etc. You do not have to be a ‘techy’ to handle the application.
But let’s face it. This UI design is a bit outdated when compared to today’s mobile app trend though.
No registration or login is required and therefore can start using the application as soon as you download without exposing any of your details like email id.
Another fact is the limitation on the multi-platform support that Zero VPN has which further limits down the number of users who at least want to try switching to it.
As mentioned above, the app is completely free of charge, promising unlimited bandwidth, which is in-fact limited. They also pop up ads frequently.
Even so, Zero VPN sneakily provides an in-app purchase that goes as VIP. This VIP package comes with unlimited session time, access to VIP servers, and zero ads which are nothing to be said as “special” to be delivered over a VIP package. The price range starts from $2.99 per month and has bulk plans for three, six, and twelve months. It provides you with credit and debit card options for payment.
Moreover, Zero VPN does not guarantee money-back. There aren’t any options or policies available to request a refund.
Customer support is important in places where issues on connecting to a specific server, configuring the VPN, and even in changing the security protocol rises.
Looking into the official website of zero VPN, it misses many details that a typical VPN site should have. The level and the quality of the services that the VPN offers can be understood by their website standard itself.
There are no FAQs on the VPN’s website. It also does not have live chat support. The help section on the menu has only four articles about setting up the application. Even the questions and problems in the Google Play Store are left unanswered.
If any support is required, Zero VPN has an email to reach out to. Users comment that such email complaints receive no response. Due to this, the user support service of Zero VPN is rated 1 out of 10.
Looking at all the above-discussed points, it is clear that Zero VPN holds more red flags than green ones. Though the app is free, putting your privacy at risk is not advisable. The geo-restriction issue on Netflix, poor customer support, and limited platform support make things even harder. Summarizing everything in a glance, Zero VPN wraps up the below features.
With my personal experience in using Zero VPN, I would say that the particular application leaves you with so many doubts and fears. The app has so many areas it needs to improve on.
If you are for some light entertainment, and casual browsing without wondering about the IP leaks and restrictions, Zero VPN can be chosen. But still, we would recommend you go for a more reliable VPN as there are many other options widely available for free or with a minimal subscription fee.So why not them instead of the Zero VPN?