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PureVPN Review PureVPN Review

By Justin Oyaro 7 September 2022

Cybersecurity Expert

Score Breakdown:

Price from: $2.91/mo

Available on:

9.3

total score

Things To Like

  • 10 simultaneous connections
  • Excellent unblocking ability
  • Dedicated IP
  • Port forwarding
  • No-log VPN
  • 31-Day money-back guarantee

Things Not To Like

  • Not much

Available PureVPN Plans

24 months

$2.91 per month

  • Optimized for streaming services
  • IPs in 140 individual countries
  • Excellent for public wifi access
Get plan

12 months

$3.74 per month

  • Optimized for streaming services
  • IPs in 140 individual countries
  • Excellent for public wifi access
Get plan

1 month

$10.95 per month

  • Optimized for streaming services
  • IPs in 140 individual countries
  • Excellent for public wifi access
Get plan

PureVPN boasts an established VPN service that protects your information over the internet. Thanks to the recent major overhaul, it offers improved service, faster speeds, reliable performance, and excellent security.

It is also privacy-conscious and has moved to the British Virgin Islands. PureVPN now offers complete privacy and doesn’t log any compromising and identifying information.

Quick Summary

PureVPN is a competitive, budget-friendly VPN that meets all your online needs. It has an extensive server network that offers the fastest speeds.

PureVPN is suitable for unblocking geo-restricted services such as Netflix and also works with torrents. This VPN service also provides port forwarding and dedicated IP addresses.

Its enterprise-grade encryption ensures impeccable security for your online traffic and connections. You can select various secure protocols, toggle the internet VPN kill switch, and use the improved split tunneling, leak protection, and other enhanced functionalities.

This privacy-centric VPN service now sports a no-log-certified policy. Its redesigned native apps now offer reliable performance and excellent usability. PureVPN is compatible with almost all computing devices and major platforms.

PureVPN has great customer support, and its subscriptions carry a 31-day money-back guarantee.

Keep on reading to find out more about the improved PureVPN service!

Speed

9.5

PureVPN has improved its infrastructure and upped its speed performance. The VPN service now offers supercharged connections with minimum speed degradation.

The improved speeds are due to doubling the server uplinks in top regions, from 10Gbps to 20Gbps.

PureVPN offers unlimited bandwidth according to your base speed to further enhance your performance.

Although a VPN’s speed varies depending on multiple factors, PureVPN’s connection speeds are always above or in range with other VPN competitors.

The speedy connections can stream up to 4K content without buffering or lags. PureVPN also offers impressive speeds for Torrenting/downloads.

Locations

9.5

The extensive PureVPN server network comprises 6500 plus servers, physical and virtual. The servers offer you ample access to a pool of 300,000 plus IP addresses. The network covers 180 plus locations in 140 countries.

The servers are self-engineered to provide seamless performance with the fastest speeds.

PureVPN Servers

The servers also offer unlimited bandwidth with improved unlimited server switches. Server switching can help you solve unblocking issues and slow-speed connections.

PureVPN servers are optimized to offer a speedy, secure VPN connection suitable for speed-intensive tasks. You can use PureVPN for VoIP services, torrenting, and streaming content.

PureVPN’s excellent unblocking abilities are reliable with Netflix, Disney Plus Hotstar, BBC iPlayer, HBO, Prime Video, Tubi TV, Peacock, Pluto TV, Sling, and other sporting events.

You can bypass geo-restrictions and unblock other services such as YouTube and various websites.

With a massive VPN server list, your chances of unblocking content are very high. PureVPN also helps you avoid ISP throttling.

You can bypass Chinese censorship using TCP listener software with PureVPN server configurations.

Features

Port Forwarding

PureVPN is among the few top-notch VPN services that offer port forwarding (formerly known as NAT Firewall).

This feature helps you use an open port on your network to securely direct incoming online traffic to a specific device or service over the internet.

Port forwarding helps improve torrent upload speeds, your online multiplayer experience, and communication between programs.

You can also use port forwarding to remotely access your security camera, configure your media servers, and even receive callbacks if you are a developer.

PureVPN allows port forwarding on all VPN locations. You can configure port forwarding from your PureVPN member/client area.

You can block, open and define up to 15 custom rules. You can also set port forwarding rules on your dedicated VPN IP address.

Additionally, PureVPN allows you to pair port forwarding with DDoS protection. You will mitigate any DoS attacks and have a smooth, uninterrupted online gaming experience.

As a gaming VPN, PureVPN is compatible with WoW, CS: GO, Dota 2, CoD Warzone, PUBG, Fortnite, Minecraft, World of Tanks, Overwatch, and many more.

Dedicated IP

PureVPN offers a static dedicated IP address from seven regions; Australia, Canada, Germany, Singapore, Malta, the United Kingdom, and the United States.

Although a dedicated IP address doesn’t offer you the security and privacy perks of a shared IP address, it has specific benefits.

A dedicated IP is essential for remote access and callbacks on systems and helps you bypass blocklists (common with shared IP addresses). You may also get a stable and reliable connection.

Privacy

9.0

PureVPN recently relocated its operations to the British Virgin Islands (BVI) from Hong Kong.

Although Hong Kong had been an excellent favorable jurisdiction for a VPN, things changed for the worse. Recent law implementations proved to be too intrusive and risky for VPN businesses.

The BVI offshore jurisdiction is even better for PureVPN. This jurisdiction doesn’t legally require PureVPN to maintain user data and is also outside the reach of surveillance alliances.

Moreover, the BVI is not under the direct influence of the US and EU nations. This helps PureVPN to enforce its new and improved no-log policy.

No-log policy

PureVPN kept some logs about its users in the past, but that’s not the case anymore. The revamped PureVPN has improved its no-log policy to ensure zero logs about its subscribers.

The revised no-log policy states that:

“We (PureVPN) DO NOT keep any record of your browsing activities, connection logs, records of the VPN IPs assigned to you, your original IPs, your connection time, the history of your browsing, the sites you visited, your outgoing traffic, the content or data you accessed, or the DNS queries generated by you.”

To ensure PureVPN keeps its word, it has implemented an Always-On audit structure, the only and first VPN to do that. With an Always-On audit structure, PureVPN can have unscheduled audits at any time.

This way, PureVPN is ready to prove its zero-log claim even when unprepared for audits.

The newly revised no-log policy has already been independently audited by KPMG, one of the Big4 auditing firms. KPMG concluded that PureVPN emphasizes the privacy of its customers.

The VPN is true to its no-log claims and doesn’t keep/monitor personally identifiable information (PII) that can compromise the privacy of its subscribers.

PureVPN manages its VPN infrastructure and uses its proprietary apps in its pro-privacy design. This ensures that no identifying information regarding the use of the VPN gets to third parties.

Encryption and Protocols

PureVPN implements the AES-256-bit enterprise-grade encryption to ensure your online connection and traffic are safe. You can also choose protocols to use.

The protocols determine your connection speeds and incorporate algorithms for security. PureVPN offers OpenVPN (UDP/TCP), IPSec, and IKEv2 protocols.

These protocols offer the best performance; they yield fast speeds with excellent encryption. You also get HMAC SHA1/SHA384 hash authentication, RSA-2048 handshake encryption, and perfect forward secrecy when using OpenVPN.

This means that your connection and online traffic encryption are unbreakable.

PureVPN is also considering adding the WireGuard protocol (already in beta on Windows). This protocol is famous for its fastest speeds coupled with excellent security.

PureVPN has also improved its automatic protocol selection. It is now intelligent and adapts to your network connection.

PureVPN has discontinued using PPTP, L2TP, and SSTP protocols to ensure flawless security. These protocols are obsolete and a security risk.

Apart from encryptions and protocols, PureVPN offers a kill switch, split tunneling, and leak protection against IPv6, DNS, and WebRTC leaks.

IPv6/DNS Leak Test

When connected to a VPN, everything, including your DNS queries, is supposed to be serviced by the VPN. But at times, this is not the case. Your DNS queries can be serviced by your ISP even when connected to a VPN.

This will, in turn, expose your public IP address on websites you visit. PureVPN has a private DNS that services your queries.

This ensures your connection is secure, private, and with no leaks. You can check for DNS leaks with the following quick steps:

  • Disconnect your VPN and note your actual IP address on the PureVPN leak test or IP leak test.
  • Connect to a PureVPN server and repeat the same test.

Your VPN connection is secure if you get a different IP address and DNS servers.

IPv6 leaks are common since not many services/platforms have entirely switched to IPv6. If your device supports IPv6 and the VPN doesn’t, your IPv6 address will leak to the services you are accessing.

To prevent this, PureVPN blocks all IPv6 addresses and protects your IPv4 addresses. You can also check IPv6 leaks on PureVPN IPv6 Leak Test.

WebRTC Leak Test

Web Real-Time Communication (WebRTC) allows you to make audio/video calls and some P2P functionalities from your browser. This technology relies on your public IP to establish the connection. Other than IPv6/DNS leaks, you should also be worried about WebRTC leaks.

Your public IP can be exposed to third parties and other websites when a leak occurs. Once again, PureVPN keeps its word on protecting you against WebRTC leaks. You can test if you have WebRTC leaks using the PureVPN testing tool.

Ease of Use

10.0

The new PureVPN apps underwent a redesign overhaul. Although cosmetic, PureVPN has made the apps easy to use and improved how various functionalities work.

PureVPN also dropped and added some features to the new VPN apps. The latest apps sport a straightforward, clean, and easy-to-use interface.

The interface is streamlined across all the apps. Navigation has also been made easier. With fewer customizations and upfront features, even novice users can use the VPN service in no time.

PureVPN offers native apps for Windows, Mac, Linux (with graphical user interface), Android, iOS, Android TV, and Firestick.

PureVPN offers a DD-WRT applet for compatible routers. This ensures you can securely connect to other devices, such as gaming consoles. There are also extensions for Chrome, Firefox, and Edge browsers.

You can connect up to 10 devices simultaneously.

Windows

The PureVPN Windows app sports a decluttered interface with easy-to-access features. The home screen hosts the connection button and the recommended location. As with most programs, Windows gets the most features as compared with other platforms.

There’s also a sidebar menu with buttons for home, locations, support, refer friends, account, and settings.

The location screen shows the recommended server, recent location, and favorite server. The server list highlights P2P-compatible servers.

PureVPN Locations Screen

The settings button allows you to configure the VPN app, toggle the kill switch, enable split tunneling, and change protocols.

PureVPN Settings

The support screen provides access to FAQs, support ticket, and a live chat.

PureVPN FAQ Page

Mac

The Mac app also provides the same VPN experience as the Windows app. With the streamlined interface, everything is similar.

You get the sidebar menu with a dashboard, locations, notifications, refer friends, support, and profile buttons.

To access setting such as protocol, you will need to click on the PureVPN icon on the top left of your screen and select the protocol option.

You do the same process if you want to enable the kill switch.

Android

The Android app offers a compressed version of the desktop interface. At the center, there’s a connect button for the recommended location. There’s a server locations button on your top right, and on your top left, there’s a menu button.

The menu button hosts the server locations, settings, account details, and other tabs. The settings tab gives access to protocols, split tunneling, and support.

PureVPN Android

You can implement the kill switch natively from the Android setting on the VPN option. The setting is called Always-on.

PureVPN is perfect if you need an Android VPN service.

iOS

The PureVPN iOS app is similar to the Android app. You get the same interface with the same buttons.

You will miss split tunneling, but you will have access to protocols. iOS gives you little features to tweak.

Browser Extensions

PureVPN offers proxy extensions for Chrome, Firefox, and Edge. They are great at bypassing geo-restrictions and unblocking content, especially streaming websites like Netflix.

The browser proxy add-ons offer 75 locations in 57 countries. PureVPN plans to increase this number to 94 locations in 76 countries.

Hence, you will get a supercharged PureVPN experience and access content from almost everywhere in the world. However, you should note that these are proxy extensions.

You will get incredible speeds but with no privacy or security. To protect your online traffic, you will need to use VPN apps.

Support

8.0

PureVPN offers extensive and comprehensive customer support. You can get help from the PureVPN website or in the apps.

The website support center offers FAQs, setup guides, troubleshooting tutorials, account and billing solutions, business VPN solutions, a learning center, a ticket system, and 24/7 live chat.

PureVPN Support

You can solve most issues without the need for a support agent. You can use the search bar in the website support center for quick results.

You will need to type the primary word on what you are looking to solve. There’s also a status and announcement section, and you can submit ideas.

The ticket email system is a bit slower and reserved for more technical issues. The live chat has a friendly, knowledgeable staff that offers solutions around the clock.

PureVPN Live Chat

PureVPN has also introduced in-app troubleshooting. In-app troubleshooting provides you with solutions to common problems while using the app. If the solution is unsatisfactory, you will be redirected to a support agent.

PureVPN FAQ Page

Pricing

9.5

PureVPN uses the standard VPN pricing model; three subscription plans with the same features.

Among the three plans, the monthly subscription is expensive compared to the other two long-term subscription plans.

At the time of this review:

  • The monthly plan costs $10.95. This is cheaper than what other brands offer.
  • The 1-year plan goes for $3.74 per month. This price totals $44.88 annually.
  • The 2-year plan retails at $2.91 per month; this sums to $69.84 biennially.

As with other VPNs, the long-term plan is the cheapest since it carries the heaviest discount.

PureVPN also offers essential add-ons at an extra cost. If you pair them with the 2-year plan, you can get them at an affordable price. For instance, the Dedicated IP add-on will cost $1.50 monthly.

The Port Forwarding add-on will cost $0.50 monthly. You can also get Dedicated IP with Port forwarding at $1.75 monthly. DDoS Protection will cost $2.00.

Payment can be made through credit/debit card, Google Pay, and PayPal. You can also pay anonymously as PureVPN accepts cryptocurrencies such as Bitcoin.

However, when you pay anonymously, you lose the refund option. On Android and iOS, PureVPN offers a 7-day trial period.

PureVPN subscriptions carry a 31-day money-back guarantee. You can use this guarantee to test the VPN service. If it doesn’t meet your expectations, you can opt-out of the said period and get a refund.

In general, PureVPN offers an affordable, competitive VPN service.

Wrap up

PureVPN is an excellent VPN choice for protecting your online security and privacy. It is exceptionally effective in unblocking websites and bypassing geo-restrictions.

Recently, PureVPN underwent an overhaul that has dramatically improved its VPN service. PureVPN is now an authentic no-log certified VPN.

Other than being budget-friendly, PureVPN also gives you excellent value for your money.